Mantra Parramatta

I always try to come here on occasions, Mantra makes you feel so comfortable and the rooms are just perfect especially the apartments

There was nothing in the room. Only towels ,shower soap and shampoo. Plus the cleaning didn’t happen even once in my two day stay.

I took my 2 children for a little city getaway for Christmas. We thoroughly enjoyed the spa and pool and staff were excellent

Was good, noticed a few things could be upgraded in the 2 rooms I stayed in. Was happy to be moved rooms due to aircon not working in original room.

Pleased with the room layout and facilities especially on high floor. The hotel is well located and perfect to travel to the Paramatta station and nearby shopping mall and restaurant by walking distance. Thing to consider is the underground carpark. It may be a little bit difficult to navigate around as it is quite dark especially at night time and odor of rubbish bins nearby. There are two lifts on left and right. One is for the apartment and the other is for hotel. This can be confusing so better to go to up to Lobby first then take the correct lift.

My experience was at the front desk such lovely people

I often stay at the Parramatta Mantra. I find it perfectly located to suit my travel, being situated near main transport routes. There is good underground parking. The rooms are spacious, clean and quiet. It is an easy stroll from the hotel to the shopping and restaurant precinct.

Very pleasant with my stay, reception was very nice and helpful

Comfortable and spacious rooms - bodgy bed needs replacement but clean .

It was fantastic. Good and quick service with a smile. Rooms were comfortable. Would definitely come back

I booked a one bedroom apt. Bed are comfortable, sofa bed does not have a bed sheet or covering, there was an extra blanket which we used as a cover for the bed. I think the apartment needs a fixture they look a bit old, kitchen no oven. We have to cut short our stay due to Covid-19 cases are rising in Sydney the staff are accommodating, friendly and helpful and never hesitate to cancel the rest of the days left without extra charges.

Having stayed at this property for years over extended periods it was a pleasure to be back after the COVID close down and see the same friendly faces and great personalised service. See you soon hopefully

Very good people working there and covid safe

Staff were friendly, room appeared to be clean. The stickers on cupboards of the kitchenette looked like they had been pealed back and reapplied (same sticker multiple times) which defeats the purpose of the sticker. The floor still had hair of previous guests ... unsure how deeply the rooms were cleaned between guests. But visually the room appeared to be clean.

Great location. Having more space and cooking facilities is very useful during an extended stay. Lack of housekeeping should be made more clear on booking. However, I gave a note to the desk with me requests for fresh towels, coffee and so on and it was put in my room while out. For such a central location, it was still very quiet. Just across from station and down road from Westfield. With dining facilities closed due to COVID, plenty of close restaurants or can use delivery.stickers placed on cupboards indicated they had been thoroughly cleaned but water remained in jug and iron, which indicated lack of thorough cleaning. Be aware to check prices on multiple websites. I had placed booking with Agoda as it was much cheaper than the Accor website, but after complaints to Accor, their website prices were updated.