Mantra Parramatta

Customer review rating (ALL Rating) 3.7/5 1,331 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Whether you're visiting us for business or pleasure, you can enjoy our onsite pool and spa

  • Open seven days, Social House Dining & Bar offers a sleek and sophisticated dining experience

  • Mantra Parramatta is a leader in the conferencing field, catering to up to 200 delegates.

  • We offer 24 hour reception in understanding you may be arriving late, or leaving us early

  • Workout in our fully equipped gymnasium

Our accommodation(s)

Hotel location

Mantra Parramatta

Cnr Parkes St and Valentine Ave
2150 PARRAMATTA
Australia

GPS:-33.819519, 151.006438

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Social House Dining & Bar

Mantra Parramatta is home to the contemporary and stylish Social House Dining and Bar, the perfect space for a romantic dinner for two, in a relaxed and friendly atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,331 reviews

TripAdvisor Rating  4.0/5  2,122 reviews

Location/comfort

Customer review rating 4.5/5

Linda Friends - Confirmed reviews ALL

I had a 2 night stay to catch up with friends and the staff were well mannered an polite on arrival an departure. The room was comfort clean and I enjoyed the spa bath to relax in . Being close to station an big shopping g centre was handy

Great proximity to where we needed to go.

Customer review rating 4.5/5

Tina G. Business - Confirmed reviews ALL

A great check in experience & easy parking facilities for us late in the evening. A lovely comfy clean room & an easy walk to my show the next day, being able to leave my car in parking till I'd finished later that day was very convenient.

Hotel awesome - Booking Not

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The hotel was great and the staff were friendly. The booking process was a nightmare

Improvements needed

Customer review rating 3.0/5

Beck J. Business - Confirmed reviews ALL

Room was clean, bed was comfortable but: Only two pillows, no spares Poor wifi service No receipt provided for stay, had to call and ask for it Airconditioning kept thumping and was barely working Freezer didnt keep food frozen Basement parking area smells like a garbage tip

Well located, good food

Customer review rating 3.0/5

Steve Business - Confirmed reviews ALL

Only stayed one night. Restaurant food is top notch. Hotel is very conveniently located for work, which is why I was in Parramatta. However, the air con in my room didn't work (set at 16 all night and did not cool the room down at all). Additionally, trying to get a valid receipt for dinner and breakfast is proving to be difficult. The receipts provided to date do not show the hotel's name, location, or ABN. These are not valid receipt under Australian consumer Law, and not acceptable for expenses claims.

Dear SHARPE S., Thank you for taking the time to tell us about your experience at the Mantra Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 554 reviews 8.8/10 Location
  • 978 reviews 5.1/10 Room
  • 712 reviews 6.7/10 Service
  • 51 reviews 3.8/10 WiFi
  • 446 reviews 4.8/10 Comfort
  • 430 reviews 4.9/10 Cleanliness
  • 209 reviews 3.6/10 Amenities
  • 169 reviews 4.6/10 Value

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