Mantra Parramatta 4 stars

Customer review rating (ALL Rating) 3.6/5 1,115 reviews

Mantra Parramatta - Image 1
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Cnr Parkes St and Valentine Ave, 2150 PARRAMATTA, Australia

Description

Hotel extras

  • Open seven days, Social House Dining & Bar offers a sleek and sophisticated dining experience

  • Mantra Parramatta is a leader in the conferencing field, catering to up to 200 delegates.

  • We offer 24 hour reception in understanding you may be arriving late, or leaving us early

  • Workout in our fully equipped gymnasium

Our accommodation(s)

Hotel location

Mantra Parramatta

Cnr Parkes St and Valentine Ave
2150 PARRAMATTA
Australia

GPS:-33.819519, 151.006438

Telephone
Fax +61 2 9635 3388

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Social House Dining & Bar

Mantra Parramatta is home to the contemporary and stylish Social House Dining and Bar, the perfect space for a romantic dinner for two, in a relaxed and friendly atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  1,115 reviews

TripAdvisor Rating  3.8/5  2,177 reviews

Customer review rating 3.5/5

Nawalage H. C. Couples - Confirmed reviews ALL

We stayed at Mantra from 23/12/25 checked out on 6/1/2026. Excellent location. Housekeeping needs to be improved a lot. We had to call on several occasions to get things done and I understand public holidays can be difficult. Room was not properly vacuum cleaned needed to ask for extra supplies of toilet rolls and towels. Male toilet in the Gym did not have a soap dispenser and the Gym equipment was dated. The place needs some extra TLC especially in housekeeping area. Faradin (sorry I may not have spelled his name correctly) at Front Reception was very helpful and always willing to help

Customer review rating 4.0/5

Rukman D. Solo - Confirmed reviews ALL

Stayed for 1 comfortable night with breakfast on the following morning.,

Customer review rating 1.5/5

Sameer J. Families - Confirmed reviews ALL

I am completely dissatisfied with Mantra. There was no room service, no toiletries present in the room and when we asked for dental kit, the toothpastes were so hard that we couldnt use it. No food in the hotel after breakfast because of new year time. I am surprised what are they even charging for. Please stay away from this hotel. I am a diamond member of accor group, never experienced this before.

Customer review rating 1.0/5

Kelly C. Families - Confirmed reviews ALL

The sofa bed was broken and non-operable (the room was advertised and reserved as a one- bedroom apartment with sofa bed), the restaurant dining room and bar was closed for "holiday hours" for the entire week I stayed (not advertised or noted on the website...they only offered a buffet breakfast that closed at 10am). Despite the heat, the pool was an ice-bath. The room was very large and provided the basics, however, the dishwasher didn't work, the dryer would not dry our clothes, the bathtub was cracked across the middle and created a bubble when showering, the soap and hair dispensers contained watered-down product that was no use, the laundry door was broken, tiles were missing on the balcony, and there was water damage throughout the entire apartment (especially in the bathroom). Room turn over service was not clearly explained, although when we requested service (for example clean towels) we received them quickly. We brought everything to the attention of the receptionist and were only compensated with a $50 discount to the $150 parking bill. I paid a little over $1700 for the stay and was so disappointed.

Dear Kelly, Thank you for sharing your feedback. We sincerely apologize that your stay did not meet expectations and for the multiple maintenance and amenity issues you experienced. This is not the standard we aim to provide, and your comments have been shared with our management and maintenance teams for review. While we’re glad our staff was responsive to service requests, we regret that the resolution offered did not feel adequate. We appreciate you bringing these matters to our attention and are working to improve for future guests. Mantra Parramatta

Customer review rating 3.5/5

Ming T. Couples - Confirmed reviews ALL

Well located and good services with nice people

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Parramatta

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Other web-users rate our hotel

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.