Mantra Parramatta 4 stars

Customer review rating (ALL Rating) 3.7/5 1,380 reviews

Mantra Parramatta - Image 1
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Cnr Parkes St and Valentine Ave, 2150 PARRAMATTA, Australia

Description

Hotel extras

  • Whether you're visiting us for business or pleasure, you can enjoy our onsite pool and spa

  • Open seven days, Social House Dining & Bar offers a sleek and sophisticated dining experience

  • Mantra Parramatta is a leader in the conferencing field, catering to up to 200 delegates.

  • We offer 24 hour reception in understanding you may be arriving late, or leaving us early

  • Workout in our fully equipped gymnasium

Our accommodation(s)

Hotel location

Mantra Parramatta

Cnr Parkes St and Valentine Ave
2150 PARRAMATTA
Australia

GPS:-33.819519, 151.006438

Telephone
Fax +61 2 9635 3388

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Social House Dining & Bar

Mantra Parramatta is home to the contemporary and stylish Social House Dining and Bar, the perfect space for a romantic dinner for two, in a relaxed and friendly atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,380 reviews

TripAdvisor Rating  4.0/5  2,171 reviews

Room hot, air conditioning not working on a 30 + degree day/night.

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Air conditioner not working. Fan was in room- did not make room cool as it was a 30 + degree day in November in Australia. Fans do not assist with humid heat.

Dear Virginia, Thank you for taking the time to tell us about your experience at the Mantra Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I acknowledge the concern you have raised and this has been passed onto our maintenance team to review. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Parramatta

No Aircon

Customer review rating 1.0/5

Shie Couples - Confirmed reviews ALL

Hi, I wanted to share my feedback about my recent stay at your hotel. Unfortunately, the room's aircon wasn't working, and the staff just brought us a fan. It seemed like they knew about the issue, but still gave us the room. Hopefully, you can fix the problem and offer better accommodations in the future.

Dear Shielline, Thank you for taking the time to tell us about your experience at the Mantra Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I acknowledge your concern and this has been passed onto our maintenance team for review. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Parramatta

Customer review rating 1.0/5

Ratna S. Couples - Confirmed reviews ALL

1) rooms were not serviced everday 2) when request only fresh towels given 3) when requested for milk was told to collect from reception 4) rooms and bathroom tired 5) mattress uncomfortable Is this a "self servoce" hotel. If so so made clear at time of booking

Dear Ratna, Thank you for taking the time to tell us about your experience at the Mantra Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Parramatta

Good stay

Customer review rating 5.0/5

Steve Business - Confirmed reviews ALL

Great clean

Dear Steven, We very much appreciate your comments regarding your stay at the Mantra Parramatta. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Parramatta

Fabulous stay as usual

Customer review rating 5.0/5

Anne R. Couples - Confirmed reviews ALL

Mantra At Parramatta is a great place to stay. Andrew the Manager, Yoshi and Ming are all great assets to the Mantra Company. Nothing is too much for them to provide at anytime of the day or night. Upgrades to regular patrons is great. Thanks again for a wonderful experience.

Dear Anne, I very much appreciate your comments regarding your stay at the Mantra Parramatta. It is always a pleasure to receive positive feedback and I have passed this onto both Yoshi and Andrew. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ming

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Other web-users rate our hotel

  • 660 reviews 9/10 Location
  • 1,065 reviews 5/10 Room
  • 811 reviews 6.7/10 Service
  • 39 reviews 4.1/10 WiFi
  • 500 reviews 4.3/10 Comfort
  • 432 reviews 5.2/10 Cleanliness
  • 268 reviews 2.7/10 Amenities
  • 221 reviews 5.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.