Mantra Parramatta

Just a lovely place to stay Close to everything you need We will be back Left happy after 3 days Thank you

Great place to stay, great service and close to facilities shopping trains etc

we much appreciated the complimentary parking thank you. we were informed at the front desk that the Resturant and |Bar were claosed . and they would place our complimentary drinks in the frig in our room, this did not occur. On the Friday afternoon , when we returned to our room, it had not been Serviced . we enquired as to the situation , and where informed ,that due to Covid-19, this would not occur ! which were thought was unusual. Due to Covid-19 it should be considered a Priority. !! it was a holiday weekend and we felt you were running on very limited staff. NOTHING to do Covid >!! the room was supposed to Coiv-19 specially cleaned. The top of the frig was very dirty. Considered it had not been wiped down in weeks .

Comfortable and clean.

- I booked through agoda. There was no notification about closure of Restaurant, Bar, etc in advance. I stayed for 3 nights in North Sydney just before doing check in at Mantra Parramatta. Everything is open in other hotels. - In absence of Restaurant and Bar, Hotel could have offered list of restaurants nearby to order food. - Fridge and appliances were turned off when I check in to the room. - Later at dusk time I found out that only 1 ceiling light was working in my Spa Suite (Room 214). Someone attended room when I called Reception. I was told that those lights are not working and if we are ok with that?? We were in midst of meeting and were not prepared to change the room. They should have offered me some discount or a complimentary gesture for doing late Business meetings in big suite with only 1 ceiling night.

We arrived later than expected and reception was busy with check ins. We needed a bed made up in one of the rooms and they advised they would do it as soon as possible. It was no time at all and the reception lady was there to make the bed up. Nothing was too much trouble. They treated us like we had stayed with them many times and it was our first time there. We will be back.

Good room , good staff, problem with Insects in room, 1 x Cockroach, 1 x Lizard Gecko

No meals or snacks, no room cleaning, stained carpets in hallway leading to room, nothing to eat nearby. No bottled water. Electric outlet broken. Sad experience

A short stay in Parramatta for a business trip. Great, central location. Spacious and very comfortable room.

Good location, facilities are bad and old, but the apartment is clean.

The Reception personnel are really welcoming which in my view sets the Culture and Tone on how well your stay will be. Very nice dinner from the restaurant and the Sleep in busy Parramatta was really good; being on the 16th top floor, no traffic noise or hassles; just a good welcoming stay!