Aparthotel Adagio Paris Opera 4 stars

Customer review rating 4.2/5 2,788 reviews

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Aparthotel Adagio Paris Opera
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+ 7 Services

Hotel extras

  • Close to the department stores & the Opera Garnier

  • Fitness room & business corner

  • Advantage 3

  • Kids friendly

  • 24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry Paying
Catering
  • Breakfast Paying
  • Room service
  • Snack & beverage machine Paying
Leisure and activities
  • Fitness centre

Hotel location

Aparthotel Adagio Paris Opera

43 Rue Caumartin
75009 paris
france

Tel: +33158180820

Fax: (+33)1/42664986

Check-in from 15h00

Check out up to 11h00

  • RATP :  20-21-22-27 HAVRE-HAUSMANN

  • RATP :  3-9 HAVRE CAUMARTIN

  • By plane

    PARIS ORLY At 25.01km / 15.54 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By train

    GARE SAINT LAZARE At 1km / 0.62 miles

GPS :48.872871, 2.328262

Our accommodation(s)

Our guest reviews for
Aparthotel Adagio Paris Opera

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,788 reviews

tripadvisor

TripAdvisor Rating 4.0/5

745 reviews

Pros and cons

TripAdvisor rating 3.0/5

Voyageurs58 23/07/2021 TripAdvisor review

Pros: very good location (department stores, grocery stores, easy access to subway, stores open on Sunday) Cons: property needs some updates, too noisy unless your room faces the courtyard, water temperature variations in shower

Nice Apartment

Customer review rating 5.0/5

Matthew B. Business - 23/06/2021 Confirmed reviews ALL

Hello Adagio Paris Opera, I would like to take a moment to thank you for another wonderful stay at your property. I have been staying in Paris for several days for business meetings and decided to extend my stay for the week. I always feel welcome at your property and feel like I am “coming home” when I return at night. Your front desk staff is very nice and always professional. But, I would like to point out Hugo Lesourd as an exceptional employee. Every time I have stayed at your property, I have seen him and he really goes out of his way to make me feel comfortable and answer any questions I may have about Paris or navigating the city. Hugo really seems to enjoy his job and takes client’s needs very serious. He is one of the reasons I continue to return to your property year after year. Keep up the good work and I look forward to staying again at your property and seeing Hugo! Matthew B. Apartment 501 Gold Member Accor Hotels

Dear Mr B, First of all, please accept our sincere thanks for your loyalty. We also want to thank you for sharing your comments with us: feedback is the driving force for improving the work of our teams. We are pleased that after so many return visits, you are still as satisfied and happy with your stay at the Adagio Paris Opéra. We will be sure to pass on your kind words to Hugo and the rest of the team. They will certainly appreciate your compliments regarding their friendliness and professionalism. We hope that we can continue to count you as one of our most loyal guests and look forward to seeing you again soon at Adagio Paris Opera. Kind regards Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

It was minimum

Customer review rating 2.5/5

Tom Solo - 17/03/2020 Confirmed reviews ALL

Everything was done as minimum measure. I'm not sure it is due to the Covid-19 or that is how they operate in everyday basis. I personally think they are not worthy of 4 stars. Room was well cleaned however, some spots such as ventilation was founded full of dust.

Well located, would benefit from being modernized.

Customer review rating 3.5/5

Anonymous Families - 09/03/2020 Confirmed reviews ALL

Very central location, great for Olympia and the main boulevards for shopping. Staff were also helpful and friendly. Only point of improvement for me is the wear and tear of the corridors and bedrooms, which were old fashioned and desperately in need of a coat of paint.

Dear Mr R, Thank you for your feedback following your recent stay with us. Our reception team is delighted to hear that you were happy with the welcome you received. Good news: the renovation work on our lobby and corridors will start in a few months. We are starting to renovate our aparthotel this year, beginning with the common areas. We hope that you will come again for a better experience and let us know what you think of the renovation. Once again, we would like to thank you for your comments and hope to regain your trust during your next stay. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Tired and dreary rooms

Customer review rating 1.0/5

Phil A. Business - 06/03/2020 Confirmed reviews ALL

Tired, dated and not well maintained. Hairdryer had exposed live wires, which is a significant health and safety issue

Dear Mr A, Thank you for taking the time to write to us. We have read your comment and are truly sorry that you were not happy with your stay. Your remarks are being looked at in detail so that we can offer improved services that are more in line with your expectations. Thank you for bringing these matters to our attention so that we can keep a close eye on this. Our aparthotel is indeed getting old, which is why we are carrying out improvement works to improve the quality of your stay and the living spaces. These solutions will be gradually put in place to better accommodate you in the future. We hope to have the opportunity to welcome you back to one of our Adagio aparthotels in order to leave a better impression. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Great aparthotel

Customer review rating 5.0/5

Doranne Families - 06/03/2020 Confirmed reviews ALL

Easy to book online and pay! Small but comfortable apartment, friendly, helpful and professional staff and a lovely location as you can walk everywhere and plenty of shops/restaurants nearby.

Dear Mr C, On behalf of the whole team, thank you for sharing your feedback after staying at the aparthotel Adagio Paris Opéra. It gives us great pleasure to receive your compliments. We are delighted to have had you as one of our guests and thank you for this nice comment. We hope you make a return visit very soon. giving us the chance to once again demonstrate the quality of our services. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Good location near to montmarte

Customer review rating 3.5/5

Amit G. Friends - 01/03/2020 Confirmed reviews ALL

It was a pleasant stay. We came here with friends. The soundproofing is not good so heard sounds through the night.

Dear Mr G, Thank you for taking the time to leave your impressions. We are delighted to read of your satisfaction and will be more than happy to welcome you again. A study is currently underway to improve the apartments’ soundproofing. For your next stay, do not hesitate to contact us in advance to request a quiet studio. You will be welcome at any time. We will be delighted to have you back. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Great location and complete apartment furniture!

Customer review rating 5.0/5

Ardy Couples - 25/02/2020 Confirmed reviews ALL

Great location hotel and very safe. The furniture inside are also very complete. We can cook do our laundry.

Great Location

Customer review rating 3.5/5

Tae H. L. Families - 14/02/2020 Confirmed reviews ALL

The location was great. However, no cleaning is offered and the beds were not great. In the studio room the bed was a sofa bed. No electric outlets near the bed. Other than that everything else was okay.

Dear Mr L., Thank you for taking the time to leave your impressions. I am sorry to read that you were not completely satisfied with the bedding in your apartment. We have taken note of your comments on the subject. regarding the cleaning , in accordance with Adagio’s general conditions of sale, a change of linen and towels is not included for stays of under 8 nights. Optional cleaning and fresh towels are available for an additional fee, just ask at reception. We hope to have the great pleasure of welcoming you back soon. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Well located, poor internet and too expensive

Customer review rating 1.5/5

Roland Families - 08/02/2020 Confirmed reviews ALL

It is well located but overpriced for what is offered. The internet connection was very poor, disconnecting/reconnecting 3 times an hour at least. TV almost never worked the first 7 days of my stay. When I complained, I have been told that it will be fixed. It was for the last day of my stay only. Secondly, it is so expensive that it could offer the breakfast. Paying 14.5 euros for a simple quick breakfast (not a big choice) is not decent. It cost 7.5 euros to use washer and dryer. Only one washing machine was working and the dryer not effective, even put at its higher power. The 2 times I had to use it, I had to leave the family clothes drying in the tiny apartment.

Dear Mr B., Thank you for your feedback following your recent stay with us. Guest satisfaction is our number one priority. Please be assured that we have taken note of your feedback and have forwarded it to the teams concerned. We are sorry to hear that you had problems with the WiFi connection. We are taking all the necessary steps with our supplier to rectify the situation. Although we would have preferred you to have had a more enjoyable experience, your feedback and impressions are very important to us because they help us to improve our services on a daily basis. I really hope that we will have the opportunity to welcome you back and offer you a better experience. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Great central location

Customer review rating 4.0/5

Mrs J. Couples - 04/02/2020 Confirmed reviews ALL

Room layout was a bit tight

Best Location Ever!

Customer review rating 5.0/5

Lamyae L. Couples - 04/02/2020 Confirmed reviews ALL

Great hospitality, comfortable rooms, friendly staff and fabulous location!

Dear Mrs L., On behalf of the whole team, thank you for sharing your feedback after staying at the aparthotel Adagio Paris Opera. I am delighted to learn that you enjoyed your stay with us so much; what a great reward for all the team! We would love to see you back at the Adagio Paris Opera very soon and thank you for your recommendations. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Well located, friendly service

Customer review rating 5.0/5

Reeza D. Couples - 02/02/2020 Confirmed reviews ALL

The service was exceptional, good friendly staff. Rooms are clean and well maintained.

Dear Mr D., Thank you for taking the time to share your very encouraging remarks with us. It gives us great pleasure to read your positive review. We hope to have the pleasure of seeing you again very soon for another 'home-from-home' experience at the Adagio Opera! Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Perfect location for me - metro, theaters, kiosk, FNAC

Customer review rating 4.5/5

Sheryl B. Solo - 01/02/2020 Confirmed reviews ALL

Vanessa continues to be the best - she is efficient, capable, and REALLY nice. You have a valuable employee in her - don't let her get away. Also had excellent service from Kim.

Dear Mrs b., We are happy to learn of your recommendation. Thank you. We are glad you enjoyed your stay at the aparthotel Adagio Opera! We will be sure to pass on your kind words to Vanessa and Kim, and the rest of the team. They will certainly appreciate your compliments regarding their friendliness and professionalism. We would love to see you back at the Adagio Opera very soon and thank you for your recommendations. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

I got offered an upgrade after complaining about the bed comfort and the promise was not honored.

TripAdvisor rating 1.0/5

Benoit L Business - 25/01/2020 TripAdvisor review

I went to this hotel for the first time at the beginning of January. It was very late when I arrived so I went straight to bed and realised when I got on it that it was a retractable bed with a rather thin mattress. The next morning after having had quite a bad night I asked the front desk if I could get a room with a proper bed. It wasn't possible because all rooms were booked. Since I had another trip coming in 2 weeks, I told the front desk that I would cancel it unless they could put me in a room with a proper hotel bed next time I come. The attendant told me it was no problem, keyed a few strokes in the system for my next reservation, then told me it was all arranged. I therefore kept my upcoming reservation. When I arrived for this last trip 2 weeks later, however, I was told it was impossible to honor this upgrade as it was subject to availability. If I had known that, I would have cancelled my reservation and got into a hotel. The room had tons of amenities including a dishwasher, but not a proper bed!

Great location but not so great value for money

Customer review rating 2.5/5

Anis S. Business - 23/01/2020 Confirmed reviews ALL

Well located and safe but no minimum service provided. Communication on website is very basic, important to CLEARLY advise guests that there is No Room Service, No towels change, No cleaning....As Accor member you get Zero advantages....disappointing overall

good location but wi-fi is a disastrous

TripAdvisor rating 3.0/5

david5757 Family - 30/10/2019 TripAdvisor review

hotel is in a good location, very strategic, located right next to door to shopping paradise. Food and restaurant are also easy to find nearby. This is an apartment-hotel, so the cleaning schedule is only once a week. Wi-fi is 0, so if you're a business people who's always on the go like me, this can be a disastrous place to stay.

Accomodation in Paris

TripAdvisor rating 4.0/5

Eraldo S Couples - 26/08/2019 TripAdvisor review

Very good place, the neighborhood is very fancy. Very pleasant.. Staying in Adagio Paris Opera Cumartin you are near of everything that Paris offer to you. I recommend this Aparthotel for everybody that want to stay in the heart of Paris.

You will expect more

TripAdvisor rating 2.0/5

Jordi B Couples - 07/04/2019 TripAdvisor review

Location was really convenient, but you will find a sofa bed instead of a bed, quality was not bad, but was expecting much more of Accor group. It was a little bit deceiving for the price we've paid to have such a poor quality

Dear JordiB1366, Although we would have preferred you to have had a more enjoyable experience, your feedback and impressions are very important to us because they help us to improve our services on a daily basis. We understand your disappointment following the unfortunate and exceptional inconveniences you experienced in your apartment. We aim to routinely correct any issues, and therefore your feedback is very useful for us. That being said, we are truly sorry that you were disappointed with your stay with us and hope to have the opportunity to see you again so that we can leave you with a more favourable impression. Best Regards

Great location, big room but a bit tired and noisy

TripAdvisor rating 3.0/5

BB37 Family - 28/03/2019 TripAdvisor review

Stayed as family with one kid. Big room but getting a bit tired. Unfortunately situated behind elevator shaft so could hear doors opening & closing, but noisy water pipes also in bedroom. So sleep was not brillant. However great location and good breakfast.

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