Aparthotel Adagio Paris Opera 4 stars

Customer review rating (ALL Rating) 4.2/5 488 reviews

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43 Rue Caumartin, 75009 PARIS, France

Description

Hotel extras

  • Close to the department stores & the Opera Garnier

  • Fitness room & business corner

  • Item library

  • Kids friendly

  • 24-hour reception

Our accommodation(s)

Hotel location

Aparthotel Adagio Paris Opera

43 Rue Caumartin
75009 PARIS
France

GPS:48.872871, 2.328262

Telephone
Fax +33 1 42 66 49 86

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  488 reviews

TripAdvisor Rating  4.0/5  782 reviews

very good stay

Customer review rating 4.5/5

Jean P. Solo - Confirmed reviews ALL

It is like staying at a Parisian apartment, but with the conveniences of a central hotel.

Dear Jean P., Thank you for the great review of our aparthotel Adagio Paris Opéra! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eyade - Deputy Manager Adagio Paris Opéra 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20

Hidden quiet hotel just off the buzzing streets of Opera Garnier / Grands Magasins

Customer review rating 4.5/5

A-c D. Couples - Confirmed reviews ALL

We had a Bongo voucher to use and decided for a last minute weekend in Paris before the expiry date and the Olympics. Very friendly staff and cosy atmosphere. You can drop your luggage before checking in time and leave it after check out for a stress free city experience. The room was clean, large bathroom and the double window frames removed the sound of the street below. Overall a good experience.

Dear A-C D., Thank you for the great review of our aparthotel Adagio Paris Opéra! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eyade - Deputy Manager Adagio Paris Opéra 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20

Great location and great staff but needs improvement

Customer review rating 3.5/5

Sandra Families - Confirmed reviews ALL

Fantastic location in the centre of Paris. Staff was very friendly and very helpful . Room was nice with a double bedroom, a comfortable sofa bed and a well organised kitchen area. However, when we arrive we did not have the right bedding for sofa bed. Shower head was broken ( this got fixed on our second day after I informed reception) Water pressure for shower was awful and water goes from hot to cold all the time Worst thing was that our room was on road at the back and it was extremely noisy all night long from traffic, bin Lorries in the morning etc. There is no double glazing like in most other Paris hotels where I stayed. No cleaning was done also for 3 days, no change of towel etc. If the noise thing was sorted it would be great hotel

Dear Sandra, Thank you for your honest review. We appreciate you highlighting both the positive aspects of your stay, like the fantastic location and friendly staff, and the areas where we can improve. We sincerely apologize for the inconveniences you encountered. We understand the frustration of not having the right bedding, a broken shower head (thankfully fixed promptly), and fluctuating water temperatures. We are also taking your feedback on noise levels from the street very seriously and are exploring options to improve sound insulation. Regarding housekeeping, our standard cleaning procedures include servicing rooms one day per week for long stays and with extra fees for a short stay (less than 8 nights). It appears there may have been a communication lapse, and we apologize for the missed service. We strive to provide a comfortable and relaxing environment for all guests. We are taking your feedback to heart and will implement changes to ensure future guests have a truly exceptional experience. If you'd be open to it, we would love to welcome you back and demonstrate the improvements we're making. Please don't hesitate to contact us directly if you have any further questions or concerns. Sincerely, Eyade - Deputy Manager Adagio Paris Opéra 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20

Rubbish hotel and most of the staff not interested in sorting complaints

Customer review rating 1.0/5

Peter M. Business - Confirmed reviews ALL

1 uncooked bacon ( raw in places ) 2 pieces of plastic found in scrambled eggs 3 bed bugs 4 10 days before a room clean 5 only 1 bath towel 6 sink not cleaned in 5 weeks 7 door to my room left open on 5 different occasions 8 5 days for laundry to be returned 9 breakfast was a poor selection for 18 euros 10 noise from the metro station directly below hotel train noise fro 5 am to midnight room vibrates with the move ment of the trains This hotel is the worst I have ever stayed in.

Dear Mr.Peter M., We are truly sorry to hear about your disappointing experience at our aparthotel. Your feedback is of utmost importance to us, and we sincerely apologize for the issues you encountered during your stay. Rest assured that we take all complaints seriously and will address each point you have raised with our staff. We will investigate the incidents with the food quality and cleanliness thoroughly to prevent such occurrences in the future. Regarding the noise from the metro station, we regret any inconvenience caused and will explore possible solutions to mitigate this for our guests. We appreciate your detailed review and will strive to improve based on your comments. Thank you for bringing these matters to our attention. Warm regards, Eyade - Deputy Manager Adagio Paris Opéra 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Very disappointing

Customer review rating 1.0/5

Bruno W. Business - Confirmed reviews ALL

Overall, a very disappointing experience. - We were first given a small room, very noisy (on the street). After unpacking, we realized that the air conditioning and the wifi were not working. We tried to call the front desk but the telephone in our room was also not working… We went down to the front desk to learn that, during the weekends, there were no technicians able to repair the air conditioning and the wifi and we will have to wait 2 days in our room before someone could, eventually, maybe do something… I was only after quite a bit of insisting that, eventually, the front desk condescended to give us another room - we stayed in your hotel 4 nights: 1 for holiday, and 3 for work. As such, I asked to split the bill in two. The front desk refused and claimed that it was illegal in France to split bill in two (un très gros mensonge; tous les hôtels / aparthotels le font sans problème…). - Our room was not cleaned and towels were not changed during our 4 days at the hotel; apparently, maids clean the rooms only once per week… You just need to be “lucky”… - During our Check-out, we asked the front desk if it was possible to keep 1 small suitcase in their storage for a couple of weeks; indeed, we have already booked another stay in the hotel. The front desk staffs refused and said that it was not allowed “for safety reasons”… This is the 1st time ever that a hotel refuses such simple and normal service! All in, I am feeling already depressed that I have to come back for one more night on July 16 in your aparthotel (the room is booked and cannot be canceled). Rest assured that it will be the last time that I will ever stay in your hotel and that I will make sure to inform all my friends and colleagues at BNP Paribas about the absolute terrible service that your Aparthotel provides to its guests!

Dear Bruno W., We sincerely apologize for the disappointing experience you had during your recent stay at our aparthotel. We regret the inconvenience caused by the issues with the room you were initially assigned, including the noise, air conditioning, wifi, and telephone. It is indeed unacceptable that you had to wait for a resolution. We appreciate your feedback regarding the bill splitting request, room cleaning frequency, and luggage storage, and we will address these matters internally. Your comments are valuable to us as we strive to improve our services. We are truly sorry for falling short of your expectations and for any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Warm regards, Eyade - Deputy Manager Adagio Paris Opéra 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

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Other web-users rate our hotel

  • 409 reviews 9.5/10 Location
  • 437 reviews 6.3/10 Room
  • 366 reviews 7.8/10 Service
  • 12 reviews 5/10 WiFi
  • 128 reviews 6.7/10 Cleanliness
  • 79 reviews 3.7/10 Value
  • 67 reviews 5.1/10 Breakfast
  • 40 reviews 7.9/10 Food

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