Aparthotel Adagio Paris Opera 4 stars

TripAdvisor rating 4.0/5 731 reviews
Aparthotel Adagio Paris Opera
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Hotel extras

  • Close to the department stores & the Opera Garnier

  • Fitness room & business corner

  • Indoor private parking

  • Kids friendly

  • 24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
Catering
  • Breakfast
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre

Hotel location

Aparthotel Adagio Paris Opera

43 Rue Caumartin
75009
paris
france

Tel: +33158180820

Fax: (+33)1/42664986

Contact email

Check-in from 15h00

Check out up to 11h00

  • RATP :   20-21-22-27 HAVRE-HAUSMANN

  • RATP :   3-9 HAVRE CAUMARTIN

  • By plane

    PARIS ORLY At 25.01km / 15.54 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By train

    GARE SAINT LAZARE At 1km / 0.62 miles

GPS :48.872871, 2.328262

Our accommodations

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 20
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior large studio for 2 people

  • Max. number of persons: 2
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 1 bedroom for 4 people

  • Max. number of persons: 4
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our guest reviews for
Aparthotel Adagio Paris Opera

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,577 reviews

tripadvisor

TripAdvisor Rating 4.0/5

731 reviews

tatty but central

Customer review rating 4.2/5

R J. Friends - 03/12/2019 Confirmed reviews ALL

Extraordinarily central hotel in desperate need of major refurbishment Staff ranged from charming and helpful to (1reception woman) extremely unhelpful and almost rude. Some serious staff training needed.

Needs improvemnt

Customer review rating 4.2/5

Payel S. Business - 02/12/2019 Confirmed reviews ALL

While the staff was very supportive and friendly, the rooms do not have locks and hotel staff entered my room without knocking or permission. There could be large security concerns with locks in the apartments. Food availability is a concern. There should be some in house dining available along with basic items like slippers, lotion etc provided.

Value accommodation.

Customer review rating 4.2/5

Lew Friends - 29/11/2019 Confirmed reviews ALL

The location is very good, closed to everything from grocery, shopping, sight seeing and transportation. The room is a bit noisy with the traffic outside early in the morning. The staffs are very helpful.

Customer review rating 4.2/5

Anonymous Families - 16/11/2019 Confirmed reviews ALL

Best location worst hotel ever

Dear guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Do not hesitate to provide us more details regarding your stay to help us improve ourselfves and provide you next time a better service in accordance to your expectations. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86
Customer review rating 4.2/5

T. Families - 15/11/2019 Confirmed reviews ALL

Good location Unexperience staff - only one person knew how to accept payments with accor points Room has not been cleaned ( trash) for 4 days

Dear T., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed we do have newcomers in our team but be assured that we are doing our best to provide they all the required skills to welcome you the best way possible and we will continue in order to avoid those situations in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Hotel has great location but is tired, dark and depressing to stay in.

Customer review rating 4.2/5

Ben N. Couples - 10/11/2019 Confirmed reviews ALL

Love the location, but room, lobby and hall ways need major upgrade. Would not stay here again.

Dear Ben N., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Excellent l.

Customer review rating 4.2/5

Excellent L. Business - 06/11/2019 Confirmed reviews ALL

Nice stay. It is a bit loud from the street but it is to be expected so close to the Opera. Staff was professional.

Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Opéra. Thank you for your positive feedback regarding your stay with us and also regarding our team. We hope to welcome you again back really soon and next time in an apartment facing courtyard. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

good location but wi-fi is a disastrous

TripAdvisor rating 4.0/5

david5757 Family - 30/10/2019 TripAdvisor review

hotel is in a good location, very strategic, located right next to door to shopping paradise. Food and restaurant are also easy to find nearby. This is an apartment-hotel, so the cleaning schedule is only once a week. Wi-fi is 0, so if you're a business people who's always on the go like me, this can be a disastrous place to stay.

Internet is disastrous

Customer review rating 4.2/5

Ds Families - 28/10/2019 Confirmed reviews ALL

The internet is simply disastrous, I can't connect to their wifi in the whole 3 days of our staying there. Other than that, the hotel is located in a very strategic area.

Dear DS, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have indeed encounter some wifi issues on your floor during your stay and we are truly sorry for the inconvenience caused, as soon as we were aware regarding this matter, we have provided to guest a pocket wifi decive, and i hope you have received one during your stay. Taking again for sharing your experience with us, we hope to welcome you back again and provide you a much better experience especially regarding wifi. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Generally good but room smelled of cigarette smoke at first and a few other small issues.

Customer review rating 4.2/5

Carl Business - 27/10/2019 Confirmed reviews ALL

When I checked in the room smelled strongly of cigarette smoke. I was able to open windows and air the room out, but it should not have been the case. The particular room I was in had a very cramped and awkward kitchen and generally was smaller than the last time I stayed with you. It would be better to put a loyal guest on a 2 week stay in a somewhat nicer room. Please consider providing clean towels every 2 or 3 days instead of once per week. There was no caffeinated coffee available in the lobby, only decaf. Also no coffee in the room. Some coffee (even instant) / tea for guests in the room would make them feel more welcome.

Convenient & Confortable

Customer review rating 4.2/5

Alice Business - 24/10/2019 Confirmed reviews ALL

(+) First time I stayed at this place, very convenient, very close to metro, SNCF stations and bus stops, located in shopping areas, safe even coming back late night. Room was small as many people saying but bigger enough than the average hotels in Paris. Convenient with small kitchen. No daily cleaning is perfect for me, no need to change the sheets and towels. Staffs are friendly and smily, saying everyday "Bonjour", the building is pretty old but I like much better than 5 star chained brand hotels. (-) Washing machines on B1 was sooooo stinky, clothes washed by these machine were so stinky, bad smell. Machines need to be cleared and maintained!

Dear Alice, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. It was a real pleasure for us to welcome you here and we hope to welcome you back again really soon. We have also well received your comments regarding our washing machines and we will make sure to maintene them as soon as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

We had a nice stay

Customer review rating 4.2/5

Julia A. Couples - 23/10/2019 Confirmed reviews ALL

The staff was very courteous and helpful. They spoke English well. There was a mix-up at check-in where they did not honor our early check-in, but they did later credit the early check-in fee. The Hotel is in a nice location with several Metro and bus stops within easy walking distance. Also, there are a number of shops and cafes nearby. The room was fine, but there were a couple of small maintenance items; a dripping drain under the bathroom sink, a sticky drawer in the kitchen, and a curtain off some of the hooks.

Fine, but not all satisfied

Customer review rating 4.2/5

Claus Couples - 23/10/2019 Confirmed reviews ALL

Fine as such, however, below expectations - we have stayed at the hotel 2-3 times before, however, we can sense that the level of the hotel is sliding, unfortunately. This time, we had booked a "studio superior, large", however found the room very confined (room 415) compared to the apartments for 4 persons that we have stayed in before. Also, the fact that this room is situated towards the inner yard made the overall impression further confined. Compared to the price for a 4-person room, the price for the "studio superior, large" is far too high. Furthermore, there was electric light in the room that did not work, and though mentioned to the reception the first day, it was not fixed during our 5-days stay. Sorry to say. We will probably come back another time. However, we are not as enthusiastic as before...

Dear Claus, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that our supeior studio have different layout and i am pretty sure that we can find out a layout that will reach your expectations, i will be please to show them to you anytime. Regarding the non functioning light, i am truly sorry, this is unacceptable and we will take the necessary means to avoid this situation in the future. We hope to welcome you again and gain back your confidence. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

A shame, the reception team refused to give me my room

Customer review rating 4.2/5

Emmanuel H. Families - 20/10/2019 Confirmed reviews ALL

As I arrived shortly before 10PM at the hotel, I gave my ID and the credit card (MasterCard) that was used for payment. The team refused to give me the room for one and a half hour (I was there with my wife and kids, 3 and 5, depriv d of sleep until more than 11PM!!!) telling me the card I gave them was not the right one. They had a WRONG card on the system with someone else's name and still wouldn't accept their mistake. As a silver clubaccor member having stayed in Accor hotels for years, I was treated like a thief and the receptionist refused to contact any technical assistance when I told him he was wrong. I had to call my UBS platinum card assistance (the ClubAccor assistance, 24/7 according to the app, was already asleep) so they tell him he was wrong, giving him the transaction confirmation numbers, and still he wouldn't admit it. It is a breach of contract and am still waiting for Accor to come back to me on this as I filed a complaint (still haven't heard of them!). I don't think Accor realizes that preventing me from using my room for one and a half hour is a breach of contract and I should already have been indemnified for it (and the whole family wasted weekend as my kids couldn't sleep for the whole night, neither could I after this traumatic experience). I don't think Accor realizes that the fact a wrong credit card was filed under my name in their system is a breach of GDPR and can have serious consequences for the firm and I won't leave it here. Sincerely, Emmanuel H.

Nice stay but terrible check in

Customer review rating 4.2/5

Nebojsa R. Business - 18/10/2019 Confirmed reviews ALL

I did online checking on order to shorten the time of the checkin... I am a frequent traveler, tipicly arriving to the hotel late and tired.... I am also Accor club platinum member... This does not seem to matter in Adagio since on my check in the staff at the reception asked me a credit card and insisted that I pay my bill in advance. They are not familiar with the concept of online checkin not platinum membership....

Dear Nebojsa R., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Opéra. Please accept our sincerest apologies regarding the inconvience caused during you arrival. Unfortunately even for fast check-in at Adagio we request the payment of the whole stay at arrival, this is part of our sales terms. We definitely need to improve this process however, we hope to welcome you again really soon. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

I am always made to feel special.

Customer review rating 4.2/5

Sheryl B. Families - 17/10/2019 Confirmed reviews ALL

I have stayed at the Adagio Opera many times. I stay for 10-15 days and often have the same studio. I love the location - close to metro, shopping, and theaters, but the main reason I keep coming back is the personnel. Stephane is simply the best hotel employee ever. Not only is he friendly, with a smile and sense of humor that lights up any room, but he is also extremely competent. I would trust him with my affairs and if ever I opened a hotel, or any business, I'd have him run it. I would be remiss if I didn't mention Vanessa who keeps an eagle eye on the accommodations. The studios are CLEAN, the beds are perfect, and the kitchens well equipped. She's also got a smile that doesn't stop. Congratulations on your good business choices. Sincerely, Sheryl b. PS. I've already booked three more trips to your hotel for next spring.!!!

Dear sheryl b., Simply because YOU ARE SPECIAL for us. Thank you again for your loyalty and your confidence, it is always a great pleasure to welcome you and share a moment with you. Thank you so much for your kind words and nice message, the whole team was thrilled about it, so thank you, this feedback is an encouragement for our team to do their best to improve the quality of our services. We can not wait to see you back soon. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Not satisfied

Customer review rating 4.2/5

Alex H. Families - 09/10/2019 Confirmed reviews ALL

The air condition not working so the air in room was so hot and can not circulate and we asked to fix it BUT result even worst and TOTALLY off. We are forced to open the window to get fresh air but the sound of vehicles passing by is very disturbing, it happened for 5 nights. we asked to move room on the second day and the reason the reception rooms were all full. It was my worst experience.

Dear Mr H., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In fact, we switched to winter mode on the request of several guests and the air condition was turn off. However, to assure you of our goodwill, I suggest that we add 1500 points to your Le Club AccorHotels loyalty card. I hope that you will come back and stay at the Adagio Opera so that I can prove to you that these were exceptional circumstances. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Thanks for the eary check-in, but the check-out morning has been always the issue...

Customer review rating 4.2/5

Mari Solo - 05/10/2019 Confirmed reviews ALL

When I arrived at CDG in early morning of Sept. 22, I was sick. I spent hours at the airport bench. I had requested for an early check-in, but your customer service said the chance would be slim. Not knowing if I could check in early, however, I decided to go ahead to go to the Adagio Opera anyway at 11:30 as I really needed to lie down and rest. Upon arrival at the hotel, then, surprisingly, they said they had the room ready and let me in at a bit after noon. I appreciate the arrangement very much. Maybe, it was by chance, but I wish I had known that earlier. The check-out experience was unpleasant as before. A service person stormed into my room without knocking at 10:40, shouting "Service!". I was dressed luckly. I spoked to a lady at the front desk about this. She said that the service people had their schedule. Do the guests care about their schedle? I am not blaming neither of them. That should be on the management. Please pay attention to this matter. Yet another concern is a removal of the lock from the inside. The above manner of the service gentleman was only possible because there was only an electronical key to the room. How would you think about the safety and security of rooms?

Dear Mari, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Especially regarding the inconvenience caused at your check-out, please note that we have train again our cleaning staff following your message in order to avoid this situation in the future. We hope that we will gain again your confidence and offer you the best service possible during your next stay with us. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Very good hotel!

Customer review rating 4.2/5

Nicole F. Solo - 05/10/2019 Confirmed reviews ALL

Friendly staff. It was nice to be upgraded. I appreciated the extra bedroom. I chose the central location, but the street is too noisy. Street works and tourists. I understand it’s not the hotel’s’ fault. Next time, I’ll try another location if it’s possible. Before I have stayed at Bercy, but it was too far from the center.

Great Staff and Location

Customer review rating 4.2/5

Susan L. Couples - 04/10/2019 Confirmed reviews ALL

Yes decor is tired but staff are fantastic..guest laundry facilities is a + and as you have a Studio apartment much more space than normal for Paris

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