Aparthotel Adagio Paris Opera 4 stars

TripAdvisor rating 4.0/5 736 reviews
Aparthotel Adagio Paris Opera
See on a map
+ 13 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Close to the department stores & the Opera Garnier

  • Fitness room & business corner

  • Indoor private parking

  • Kids friendly

  • 24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
Catering
  • Breakfast
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre

Hotel location

Aparthotel Adagio Paris Opera

43 Rue Caumartin
75009
paris
france

Tel: +33158180820

Fax: (+33)1/42664986

Contact email

Check-in from 15h00

Check out up to 11h00

  • RATP :   20-21-22-27 HAVRE-HAUSMANN

  • RATP :   3-9 HAVRE CAUMARTIN

  • By plane

    PARIS ORLY At 25.01km / 15.54 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By train

    GARE SAINT LAZARE At 1km / 0.62 miles

GPS :48.872871, 2.328262

Our accommodations

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 20
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior large studio for 2 people

  • Max. number of persons: 2
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 1 bedroom for 4 people

  • Max. number of persons: 4
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our guest reviews for
Aparthotel Adagio Paris Opera

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,635 reviews

tripadvisor

TripAdvisor Rating 4.0/5

736 reviews

I got offered an upgrade after complaining about the bed comfort and the promise was not honored.

TripAdvisor rating 4.0/5

Benoit L Business - 25/01/2020 TripAdvisor review

I went to this hotel for the first time at the beginning of January. It was very late when I arrived so I went straight to bed and realised when I got on it that it was a retractable bed with a rather thin mattress. The next morning after having had quite a bad night I asked the front desk if I could get a room with a proper bed. It wasn't possible because all rooms were booked. Since I had another trip coming in 2 weeks, I told the front desk that I would cancel it unless they could put me in a room with a proper hotel bed next time I come. The attendant told me it was no problem, keyed a few strokes in the system for my next reservation, then told me it was all arranged. I therefore kept my upcoming reservation. When I arrived for this last trip 2 weeks later, however, I was told it was impossible to honor this upgrade as it was subject to availability. If I had known that, I would have cancelled my reservation and got into a hotel. The room had tons of amenities including a dishwasher, but not a proper bed!

Good

Customer review rating 4.2/5

Selina Solo - 19/01/2020 Confirmed reviews ALL

The bottom of the duvet cover was completely broken & should have been binned!!

Nice stay over the h.

Customer review rating 4.2/5

Nice S. O. T. H. Couples - 08/01/2020 Confirmed reviews ALL

It was a nice stay.

Dear Mr B., On behalf of the whole team, thank you for sharing your feedback after staying at the aparthotel Adagio Paris Opéra. We are delighted to read of your satisfaction and will be more than happy to welcome you again. We appreciate the trust you have placed in us by choosing the Adagio Paris Opéra for your stay. Kind regards Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Fantastic stay in the heart of Paris

Customer review rating 4.2/5

Cheryl K. Families - 07/01/2020 Confirmed reviews ALL

Apart from being in a great location, I found the staff to be fantastic in their efforts to help us . From printing amended travel documents for us to organising changes in our transfer pick up times, the staff went out of their wAy to help. While the rooms were a little dated the staff more than made up for this and I strongly recommend this hotel and I would definitely stay there again

Customer review rating 4.2/5

Anonymous Families - 03/01/2020 Confirmed reviews ALL

The staff insisted that I checked in on an earlier date than I did and also insisted that I have not paid for my breakfast when I already did at point of reservation. The place need to be refreshed. Old and smelly.

Dear Mrs Z., We have read your comment and are saddened to hear that you were disappointed with your stay. Guest satisfaction is our key concern, so please be assured that we will take each one of your comments very seriously. However, we do apologise for any uncustomary organisational errors you may have experienced. Our aparthotel is indeed getting old, which is why we are carrying out improvement works to improve the quality of your stay and the living spaces. These solutions will be gradually put in place to better accommodate you in the future. These explanations by no means serve to lessen the inconveniences you encountered. I hope that you will come back and stay at the Adagio Paris Opéra so that I can prove to you that these were exceptional circumstances. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Amazing location & Security

Customer review rating 4.2/5

Anonymous Families - 10/12/2019 Confirmed reviews ALL

Advantages/ The location was perfect near to most of the popular sites. High security in the hotel. Satisfied price. Disadvantages/ The aprt. has smell which was not good (maybe food/ onion) it was annoying. Their was no bottles of water in the room. There was no slippers in the room or either a rug. No cleaning services for all the nights

Dear Mrs A., Thank you for your feedback following your recent stay with us. We are delighted to hear that you were impressed with the location and the high security of the aparthotel. We are an aparthotel, which means our guests can cook in their apartment. I am sorry that this was an inconvenience during your stay. Please note that daily cleaning was not included in your booking. However, we change the towels and restock the tissue boxes, tea towels and kitchen products free of charge. You simply have to ask reception. Upon your next stay, do not hesitate to let us know immediately so that we can ask the cleaning team to deal with the situation without delay. The points for improvement that you mention have been taken into account and forwarded to the departments in question in order to improve service quality as much as possible. In the hope of having the pleasure of welcoming you to our aparthotel Adagio Paris Opera again, Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

tatty but central

Customer review rating 4.2/5

R J. Friends - 03/12/2019 Confirmed reviews ALL

Extraordinarily central hotel in desperate need of major refurbishment Staff ranged from charming and helpful to (1reception woman) extremely unhelpful and almost rude. Some serious staff training needed.

Dear Mrs Vaughan j., Thank you for taking the time to write to us. We are truly saddened to read your comments following your recent stay and have taken note of each of the points raised. I am forwarding your complaint to the front office manager so that we can take any necessary steps to ensure that this does not happen again in the future. In order to offer you a better experience, we will renovate the commons areas and the apartments soon. We would like to apologise once again for this inconvenience and would be honoured to meet you on a future stay at the Adagio Paris Opera. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Needs improvemnt

Customer review rating 4.2/5

Payel S. Business - 02/12/2019 Confirmed reviews ALL

While the staff was very supportive and friendly, the rooms do not have locks and hotel staff entered my room without knocking or permission. There could be large security concerns with locks in the apartments. Food availability is a concern. There should be some in house dining available along with basic items like slippers, lotion etc provided.

Dear Mrs s., Thank you for taking the time to leave your impressions. We are truly sorry to note your disappointment and want to assure you that, in close collaboration with the various departments and teams, we are working hard to implement changes to our service as soon as possible. However, we do apologise for any uncustomary organisational errors you may have experienced. We hope to have the chance to welcome you back soon so that we can demonstrate our professionalism, regain your trust and offer you a more enjoyable stay. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Value accommodation.

Customer review rating 4.2/5

Lew Friends - 29/11/2019 Confirmed reviews ALL

The location is very good, closed to everything from grocery, shopping, sight seeing and transportation. The room is a bit noisy with the traffic outside early in the morning. The staffs are very helpful.

Customer review rating 4.2/5

Anonymous Families - 16/11/2019 Confirmed reviews ALL

Best location worst hotel ever

Dear guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Do not hesitate to provide us more details regarding your stay to help us improve ourselfves and provide you next time a better service in accordance to your expectations. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86
Customer review rating 4.2/5

T. Families - 15/11/2019 Confirmed reviews ALL

Good location Unexperience staff - only one person knew how to accept payments with accor points Room has not been cleaned ( trash) for 4 days

Dear T., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed we do have newcomers in our team but be assured that we are doing our best to provide they all the required skills to welcome you the best way possible and we will continue in order to avoid those situations in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Hotel has great location but is tired, dark and depressing to stay in.

Customer review rating 4.2/5

Ben N. Couples - 10/11/2019 Confirmed reviews ALL

Love the location, but room, lobby and hall ways need major upgrade. Would not stay here again.

Dear Ben N., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Excellent l.

Customer review rating 4.2/5

Excellent L. Business - 06/11/2019 Confirmed reviews ALL

Nice stay. It is a bit loud from the street but it is to be expected so close to the Opera. Staff was professional.

Dear guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Opéra. Thank you for your positive feedback regarding your stay with us and also regarding our team. We hope to welcome you again back really soon and next time in an apartment facing courtyard. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

good location but wi-fi is a disastrous

TripAdvisor rating 4.0/5

david5757 Family - 30/10/2019 TripAdvisor review

hotel is in a good location, very strategic, located right next to door to shopping paradise. Food and restaurant are also easy to find nearby. This is an apartment-hotel, so the cleaning schedule is only once a week. Wi-fi is 0, so if you're a business people who's always on the go like me, this can be a disastrous place to stay.

Internet is disastrous

Customer review rating 4.2/5

Ds Families - 28/10/2019 Confirmed reviews ALL

The internet is simply disastrous, I can't connect to their wifi in the whole 3 days of our staying there. Other than that, the hotel is located in a very strategic area.

Dear DS, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have indeed encounter some wifi issues on your floor during your stay and we are truly sorry for the inconvenience caused, as soon as we were aware regarding this matter, we have provided to guest a pocket wifi decive, and i hope you have received one during your stay. Taking again for sharing your experience with us, we hope to welcome you back again and provide you a much better experience especially regarding wifi. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

Generally good but room smelled of cigarette smoke at first and a few other small issues.

Customer review rating 4.2/5

Carl Business - 27/10/2019 Confirmed reviews ALL

When I checked in the room smelled strongly of cigarette smoke. I was able to open windows and air the room out, but it should not have been the case. The particular room I was in had a very cramped and awkward kitchen and generally was smaller than the last time I stayed with you. It would be better to put a loyal guest on a 2 week stay in a somewhat nicer room. Please consider providing clean towels every 2 or 3 days instead of once per week. There was no caffeinated coffee available in the lobby, only decaf. Also no coffee in the room. Some coffee (even instant) / tea for guests in the room would make them feel more welcome.

Convenient & Confortable

Customer review rating 4.2/5

Alice Business - 24/10/2019 Confirmed reviews ALL

(+) First time I stayed at this place, very convenient, very close to metro, SNCF stations and bus stops, located in shopping areas, safe even coming back late night. Room was small as many people saying but bigger enough than the average hotels in Paris. Convenient with small kitchen. No daily cleaning is perfect for me, no need to change the sheets and towels. Staffs are friendly and smily, saying everyday "Bonjour", the building is pretty old but I like much better than 5 star chained brand hotels. (-) Washing machines on B1 was sooooo stinky, clothes washed by these machine were so stinky, bad smell. Machines need to be cleared and maintained!

Dear Alice, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. It was a real pleasure for us to welcome you here and we hope to welcome you back again really soon. We have also well received your comments regarding our washing machines and we will make sure to maintene them as soon as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

We had a nice stay

Customer review rating 4.2/5

Julia A. Couples - 23/10/2019 Confirmed reviews ALL

The staff was very courteous and helpful. They spoke English well. There was a mix-up at check-in where they did not honor our early check-in, but they did later credit the early check-in fee. The Hotel is in a nice location with several Metro and bus stops within easy walking distance. Also, there are a number of shops and cafes nearby. The room was fine, but there were a couple of small maintenance items; a dripping drain under the bathroom sink, a sticky drawer in the kitchen, and a curtain off some of the hooks.

Fine, but not all satisfied

Customer review rating 4.2/5

Claus Couples - 23/10/2019 Confirmed reviews ALL

Fine as such, however, below expectations - we have stayed at the hotel 2-3 times before, however, we can sense that the level of the hotel is sliding, unfortunately. This time, we had booked a "studio superior, large", however found the room very confined (room 415) compared to the apartments for 4 persons that we have stayed in before. Also, the fact that this room is situated towards the inner yard made the overall impression further confined. Compared to the price for a 4-person room, the price for the "studio superior, large" is far too high. Furthermore, there was electric light in the room that did not work, and though mentioned to the reception the first day, it was not fixed during our 5-days stay. Sorry to say. We will probably come back another time. However, we are not as enthusiastic as before...

Dear Claus, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that our supeior studio have different layout and i am pretty sure that we can find out a layout that will reach your expectations, i will be please to show them to you anytime. Regarding the non functioning light, i am truly sorry, this is unacceptable and we will take the necessary means to avoid this situation in the future. We hope to welcome you again and gain back your confidence. Sincerely, Line JUSTON Directrice de sites 43 Rue Caumartin 75009 Paris Tel:+33(0)1 58 18 08 20 Fax:+33(0)1 42 66 49 86

A shame, the reception team refused to give me my room

Customer review rating 4.2/5

Emmanuel H. Families - 20/10/2019 Confirmed reviews ALL

As I arrived shortly before 10PM at the hotel, I gave my ID and the credit card (MasterCard) that was used for payment. The team refused to give me the room for one and a half hour (I was there with my wife and kids, 3 and 5, depriv d of sleep until more than 11PM!!!) telling me the card I gave them was not the right one. They had a WRONG card on the system with someone else's name and still wouldn't accept their mistake. As a silver clubaccor member having stayed in Accor hotels for years, I was treated like a thief and the receptionist refused to contact any technical assistance when I told him he was wrong. I had to call my UBS platinum card assistance (the ClubAccor assistance, 24/7 according to the app, was already asleep) so they tell him he was wrong, giving him the transaction confirmation numbers, and still he wouldn't admit it. It is a breach of contract and am still waiting for Accor to come back to me on this as I filed a complaint (still haven't heard of them!). I don't think Accor realizes that preventing me from using my room for one and a half hour is a breach of contract and I should already have been indemnified for it (and the whole family wasted weekend as my kids couldn't sleep for the whole night, neither could I after this traumatic experience). I don't think Accor realizes that the fact a wrong credit card was filed under my name in their system is a breach of GDPR and can have serious consequences for the firm and I won't leave it here. Sincerely, Emmanuel H.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in paris