Aparthotel Adagio Paris Opera 4 stars

Advantages/ The location was perfect near to most of the popular sites. High security in the hotel. Satisfied price. Disadvantages/ The aprt. has smell which was not good (maybe food/ onion) it was annoying. Their was no bottles of water in the room. There was no slippers in the room or either a rug. No cleaning services for all the nights

Extraordinarily central hotel in desperate need of major refurbishment Staff ranged from charming and helpful to (1reception woman) extremely unhelpful and almost rude. Some serious staff training needed.

While the staff was very supportive and friendly, the rooms do not have locks and hotel staff entered my room without knocking or permission. There could be large security concerns with locks in the apartments. Food availability is a concern. There should be some in house dining available along with basic items like slippers, lotion etc provided.

The location is very good, closed to everything from grocery, shopping, sight seeing and transportation. The room is a bit noisy with the traffic outside early in the morning. The staffs are very helpful.

Best location worst hotel ever

Good location Unexperience staff - only one person knew how to accept payments with accor points Room has not been cleaned ( trash) for 4 days

Love the location, but room, lobby and hall ways need major upgrade. Would not stay here again.

Nice stay. It is a bit loud from the street but it is to be expected so close to the Opera. Staff was professional.

hotel is in a good location, very strategic, located right next to door to shopping paradise. Food and restaurant are also easy to find nearby. This is an apartment-hotel, so the cleaning schedule is only once a week. Wi-fi is 0, so if you're a business people who's always on the go like me, this can be a disastrous place to stay.

The internet is simply disastrous, I can't connect to their wifi in the whole 3 days of our staying there. Other than that, the hotel is located in a very strategic area.

When I checked in the room smelled strongly of cigarette smoke. I was able to open windows and air the room out, but it should not have been the case. The particular room I was in had a very cramped and awkward kitchen and generally was smaller than the last time I stayed with you. It would be better to put a loyal guest on a 2 week stay in a somewhat nicer room. Please consider providing clean towels every 2 or 3 days instead of once per week. There was no caffeinated coffee available in the lobby, only decaf. Also no coffee in the room. Some coffee (even instant) / tea for guests in the room would make them feel more welcome.

(+) First time I stayed at this place, very convenient, very close to metro, SNCF stations and bus stops, located in shopping areas, safe even coming back late night. Room was small as many people saying but bigger enough than the average hotels in Paris. Convenient with small kitchen. No daily cleaning is perfect for me, no need to change the sheets and towels. Staffs are friendly and smily, saying everyday "Bonjour", the building is pretty old but I like much better than 5 star chained brand hotels. (-) Washing machines on B1 was sooooo stinky, clothes washed by these machine were so stinky, bad smell. Machines need to be cleared and maintained!

The staff was very courteous and helpful. They spoke English well. There was a mix-up at check-in where they did not honor our early check-in, but they did later credit the early check-in fee. The Hotel is in a nice location with several Metro and bus stops within easy walking distance. Also, there are a number of shops and cafes nearby. The room was fine, but there were a couple of small maintenance items; a dripping drain under the bathroom sink, a sticky drawer in the kitchen, and a curtain off some of the hooks.

Fine as such, however, below expectations - we have stayed at the hotel 2-3 times before, however, we can sense that the level of the hotel is sliding, unfortunately. This time, we had booked a "studio superior, large", however found the room very confined (room 415) compared to the apartments for 4 persons that we have stayed in before. Also, the fact that this room is situated towards the inner yard made the overall impression further confined. Compared to the price for a 4-person room, the price for the "studio superior, large" is far too high. Furthermore, there was electric light in the room that did not work, and though mentioned to the reception the first day, it was not fixed during our 5-days stay. Sorry to say. We will probably come back another time. However, we are not as enthusiastic as before...

As I arrived shortly before 10PM at the hotel, I gave my ID and the credit card (MasterCard) that was used for payment. The team refused to give me the room for one and a half hour (I was there with my wife and kids, 3 and 5, depriv d of sleep until more than 11PM!!!) telling me the card I gave them was not the right one. They had a WRONG card on the system with someone else's name and still wouldn't accept their mistake. As a silver clubaccor member having stayed in Accor hotels for years, I was treated like a thief and the receptionist refused to contact any technical assistance when I told him he was wrong. I had to call my UBS platinum card assistance (the ClubAccor assistance, 24/7 according to the app, was already asleep) so they tell him he was wrong, giving him the transaction confirmation numbers, and still he wouldn't admit it. It is a breach of contract and am still waiting for Accor to come back to me on this as I filed a complaint (still haven't heard of them!). I don't think Accor realizes that preventing me from using my room for one and a half hour is a breach of contract and I should already have been indemnified for it (and the whole family wasted weekend as my kids couldn't sleep for the whole night, neither could I after this traumatic experience). I don't think Accor realizes that the fact a wrong credit card was filed under my name in their system is a breach of GDPR and can have serious consequences for the firm and I won't leave it here. Sincerely, Emmanuel H.