Sofitel Le Scribe Paris Opéra 5 stars

Dear Mr H., We very much appreciate your comments regarding your stay at the Sofitel Le Scribe Paris Opéra. Please rest assured that I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing, and we look forward to welcoming you again in the near future. Warm regards, Etienne Cadet Quality Assurance Manager

Dear Mr g., Thank you for taking the time to tell us about your experience at Sofitel Le Scribe Paris Opéra. We would like to express our sincerest apologies concerning the temporary situation that affected your stay; we hope you enjoyed the suite that was attributed to you after this inconvenience and consequently the rest your stay. At Sofitel Hotels & Resorts we strive to provide a superior service experience for every customer; therefore your feedback is extremely important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valentina Natera Guest Relation Manager

Dear Mrs R., We very much appreciate your comments regarding your stay at the Sofitel Le Scribe Paris Opéra. It is always a pleasure to receive positive feedback about your room and the quality of our newly designed room service menu. Your satisfaction is our most precious reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Etienne Cadet Quality Assurance Manager

Dear Mr L., Thank you very much for your feedback regarding your stay at the Sofitel Le Scribe Paris Opéra. We are delighted to learn that you had a memorable experience with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Cadet Quality Assurance Manager

Dear Madam, Thank you for taking the time to tell us about your experience at the Sofitel Le Scribe Paris Opéra. We are saddened to know that the demonstrations in Paris impacted the end of your Parisian stay. Unfortunately, these events are beyond our control, but our teams are always happy to assist any guest having trouble with flights or trains. We are keeping updated traffic information in the lobby so that the guests can anticipate their trips with our concierges or bellboys. We strive to provide a superior service experience for every single guest; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Cadet Quality Assurance Manager