Thoroughly enjoyed this well located, small hotel with lots of charm. The staff were unfailingly helpful. The bar and restaurant had interesting food choices. The room was very well designed for comfort and pleasing style. Loved the balcony view

I was there 3 nights with a Tauck tour. Everyone was courteous & helpful

Excellent service from top professionals. Problem with "groaning" noises from plumbing periodically, like from a dragon in the basement. Our friends indicated their bath tub filled up with water via the drain pipes. (I think you've got problems...)

First class experience from the moment we arrived, to the moment we left. All Staff were amazingly friendly, location was perfect and the hotel itself was outstanding. Will definitely be returning!

This wonderful hotel is in a great location and has been beautifully updated maintained. Great service in all areas and a very kind and friendly staff as well!

Overall very good. Staff was great. Room was comfortable and very quiet. Only two detractors from perfect - first, the rain shower in the tub leaked, and as a result much water got onto the floor. Second, the bar drinks were excessive - even more then the hotel just up the street on the corner.

Great with the exception (sauf) of the show Our first room had a tub that I could not navigate because of lack of mobility in my legs. We were quickly switched to a room with a walk-in shower, which flooded the first time we used it. Also the hot water takes a long time and never got very hot.

I found the location to be central to the many sights in Paris in a very short stay. The staff were friendly and accommodating. I did have an issue in the breakfast room (an order which did not arrive after 25 minutes - so I left without enjoying it) - - but this charge was removed from my bill.

Room initially noisy due to neighbour, asked to be moved to quiet room and room suggested was next to the lift! Not great. Quieter room was finally offered but disappointing experience.

The hotel was good room very pleasant. a few things could be improved not much hot water only luke warm. breakfast food was good but the basement where it is served does not equate with the cost of the hotel should be served in restaurant or cafe.

Rooms are really small. Bed is comfortable. Great TV. Bad view of courtyard. Good and bar terrific. Best concierge!!

Room interior design in stunning, including bathroom, and also the LV Cafe, the main restaurant Cafe, refreshing, light, clean design, art deco art nouveau against the tall ceilings and palatial building. The Risotto at the lunch was incredible, and french fries may be the best in Paris - really. The view from my room was spacious and glorious with sun beaming in each morning, tall ceilings, and an apartment like feeling more than hotel. The location could not be better, near to everything really. The breakfast room is not as wonderful as other aspects of the hotel, with no natural light, no windows, and canteen-like feel. But would still stay here again, due to overall hotel room, location, and main public rooms!

Well located hotel and nice staff. Newly renovated with nice style. My total impression is, however, less good due to a low value of the loyalty program. This is not only this hotel not giving benefits, it is a general issue for other Sofitel and Fairmont hotels as well. Status of the perks according to my platinum membership status: Early check in, not available Room upgrade, not available but when I asked there was a possibility. This is appreciated. I have, however, stayed as a platinum member on many, many hotels, and only once the room upgrade was granted without I had to ask. It cannot only be the subject to availability that is the problem. Welcome gift, not given. I do not know if the Corona situation is a bad excuse. Late check out, not available Free drink at the bar, given and it always is. This is a nice perk, but I think you get it from silver membership level, so no reason to be more loyal than that. I have also tried to use the free night suite upgrade. The price I was given at a Fairmont hotel was the same as I could bould the suite on the internet. My free suite upgrades are soon to expire, but I do not want to waste time on using them as they do not have any noticeable value.

Spent a nigth with my wife 6-7 Nov 2021 for our 10 year of mariage. Room 448 have a great looking. a fresh bottle of champagne was present at our arrival but without knowing if it was offerred or made on purpose we did not touched it ! Room service was superbe with quite some choice. There are communicatiion doors betweem room 448 and 446 in the corridor were tv sound from the 446 were able to pass quite heavily in our room There is also another communication door with the room 450 next to the bed and we were able to distinct sentences and words from the room 450. I was not expected this and it tooks me a while to fall asleep. I would advise to do some stuff to block sounds from these rooms! breakfast was excellent, really at the level expected. personnel were really great professionels ! I will anyway continue to go to Sofitel

I am totally disappointed with the service quality of the hotel. The room was not ready for check-in: on all glass surfaces there is a layer of dust that has not been removed for several days, the water glasses were dirty, there are no sort drinks in the minibar during whole stay (even when I asked for it), tea set (although there is a kettle), a writing set (pen and paper) were also missing (however they were badly needed). On the last day, all electrical outlets in the room stopped working. As for the breakfast: tea/coffee should be ordered, thus not all of the stuff speaks English, you should wait for omelet (the pot is always empty) 4 of 5 mornings.