Sofitel Le Scribe Paris Opéra Hotel 5 stars

We enjoyed our stay which lived up to the Sofitel experience. We had a slight confusion about our room booking when we arrived and we would like to highly commend Pauline Basso-Bert for her professionalism and friendliness in assisting us. She is an asset to your hotel. Our room was very well maintained and comfortable. We had breakfast included in our stay and both the service and range of food available was excellent. We liked the ‘boutique’ feel of the hotel and all the staff were welcoming and friendly. We will stay again.

The room was great. The service was excellent. Gym is pretty awful. Room service for jet lagged guests was not great. There was no TV channel for movies in English.

As above

The staff was kind but our room was right under construction, which we discovered after trying to sleep in after an international flight. They offered a change but we would have needed to stay around the hotel all day to check out and back (who has that time to waste in a weekend trip).

Good staf and location. Clean and confortable room.

The experience was simply first class a great place to relax and enjoy the best of Paris drom shopping to the Opera! Thanks for the fantastic service!

Our first room came with a man on a scaffold outside the window. I decided to ask for a change of room, which I was given after a short delay. As a gold Accor member I was very disappointed I wasn’t automatically given a better room, as evidently there was at least one available. Our new room overlooking rue scribe was very nice.

Nice comfortable room Hotel centrally located. Breakfast was good plenty of choice. I like to exercise when away so I was disappointed about the lack of exercise equipment

Front Facade of Hotel and Driveway were partially blocked due to the renovation works. The rooms were newly renovated and generally very nice, however the bathroom did not look updated and bathtub looked a little old. Shower soap holder was not usable at all as it was too small and wobbly (needs replacing), sink stopper would constantly jam shut. Bed needs replacing as the middle of the bed is bowing up and the sides are sinking. Other than that the room was very spacious and had high ceilings. Loved the TV in the mirror and speakers in the bed headrest. They do have a pillow menu, so don't hesitate to call for a firmer/support pillow. The staff are the highlight of the hotel and gave me the most lasting impression for my 8 night stay. From arrival the bell boy and concierge were really hospitable and made the check in process a breeze. Concierge made the special effort to show me to my room. The hotel staff took the special effort to remember us by our name and made our stay feel like a "home away from home". Whilst the hotel restaurant is a little small, and the décor and furniture is not suited for a restaurant. I understand that the hotel is still undergoing renovations so this might change. The huge fake cherry blossom tree in the middle seems like a waste of space and makes it a little challenging to navigate your way to the buffet breakfast as the tables are packed quite close to eat other. Loved the Juice selection every morning, there was at least 6 different juices and concoctions to choose from every morning. The cold cuts, fruits and cheese platters were pretty good. No issues with the quality and quantity of the food and drink offered. The high quality service and attention to detail the staff showed impressed me as they remembered what juices we liked and also remembered our names. Nothing was too difficult for them, for example a nice gentlemen by the name of Antoine ( I believe he was an assistant manager at the restaurant) would go through all the trouble to open up the store room to find Walnuts for my wife to pair it with the cheeses. Other than the restaurant, everything else is on par with the Intercontinental next door. I would rate the quality of service just a notch higher than the Intercontinental. Whilst the quality of the hotel is an important criterion when I choose hotels for vacations. High quality service is far more important to me and I am pleased to say that the Sofitel Le Scribe exceeded my expectations on this occasion and I would certainly consider them again on my next trip to Paris.

The hotel staff was great in helping us book restaurants and providing suggestions. This was are first time in Paris and I would return and stay at the same place again.

Comfortable stay. One thing was a slight issue, but this won't be a problem for anyone in the future. Every hotel must eventually renovate. During my stay that was a little noisy. Generally not an issue, but I was keeping some odd hours and was unable to sleep on a couple of occasions.

This first class hotel is so centrally situated and easy to get to. The refurbishment works are nearly finished and the results are wonderful

Design, friendliness, cleanliness were perfect and the bed, pillows, and duvet were sublime.

Loved the room and the upgrade. All the staff was helpfull, smiling and making you feel home

Staff is very attentive, and polite. The hotel itself is in the process of renovating rooms and the lobby. I stayed in a newly renovated room I found it fresh and clean. The overall hotel is quiet and well maintained. The only thing I miss as a business traveler is a true bar area where you can get something simple to eat. Yes they renovated the front library area and created a bar like however the staff have to walk all the way to the back of the ground floor where the restaurant is located to carry food and ice to the front where this bar area is located. The old bar area was much closer and in my opinion it also had a better menu with more choices.