Sofitel Le Scribe Paris Opéra 5 stars

Customer review rating (ALL Rating) 4.8/5 2,697 reviews

Sofitel Le Scribe Paris Opéra - Image 1
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Sofitel Le Scribe Paris Opéra - Image 4
1 rue Scribe, 75009 PARIS, France

Description

Hotel extras

  • An ideal location for your Parisian shopping getaway

  • The spirit of Parisian luxury in the heart of the Opéra-Vendôme district

  • Completely renovated by renowned designer Tristan Auer

  • The elegant rooms and suites give you the comfort of a Parisian apartment.

  • A place specifically designed for foodies with 3 dining areas

Our accommodation(s)

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Hotel location

Sofitel Le Scribe Paris Opéra

1 rue Scribe
75009 PARIS
France

GPS:48.870426, 2.329937

Telephone
Fax +33 1 42 65 39 97

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  2,697 reviews

Customer review rating 5.0/5

Jonathon P. Couples - Confirmed reviews ALL

All staff were very pleasant and tried. The breakfast was great as was the café near reception. My wife and I thoroughly enjoyed our stay.

Dear Mr. P., Thank you very much for sharing your feedback following your stay at Sofitel Le Scribe Paris Opéra. We are delighted to hear that you and your wife enjoyed your time with us, from the breakfast and Scribe & Cie to the service of our team. Your kind words will be shared with everyone here, they will be thrilled to know their efforts made your stay memorable. We look forward to welcoming you both back on your next visit to Paris. Warm regards, Jeanne Guest Relation Manager

Customer review rating 3.0/5

Justin H. Business - Confirmed reviews ALL

Shower leaked, free water in room not clear, and got charged for bottles of water which you never do in a hotel normally, breakfast room is v dark, power sockets wobbly

Dear Mr. H., Thank you for sharing your feedback following your stay at Sofitel Le Scribe Paris Opéra. We are sorry to hear that your experience did not meet your expectations. We would have appreciated the opportunity to receive your feedback during your stay so that we could have offered immediate solutions to address the issues you encountered, such as the shower, water provision, breakfast lighting, and power sockets. Please be assured that your comments will be shared with our teams as we continue to improve our services. We hope to have the opportunity to welcome you back in the future and provide a stay that better reflects the high standards we strive to offer all our guests. Warm regards, Jeanne Guest Relation Manager

Customer review rating 4.5/5

Ukrit T. Families - Confirmed reviews ALL

Door and bell staffs were excellent and friendly. Unfortunately our personal package delivery were missing for a few days before it was located. Need to follow up a few times.

Dear Mr. T., Thank you very much for sharing your feedback! We are delighted to read that you appreciated your stay with us. Your kind comments will certainly be shared with the team. At the same time, please accept our sincere apologies regarding the delay in locating your package and for the inconvenience caused by the follow-ups required. This is certainly not the level of service we strive to deliver, and your feedback has been shared with the relevant teams to ensure improvements. We also appreciate your comments regarding the attentiveness at breakfast, which will be reviewed with our team as we continuously work to enhance our guest experience. We hope to have the pleasure of welcoming you again soon to Sofitel Le Scribe Paris Opéra! Warmest regards, Mathilde Guest Relation Manager

Customer review rating 4.5/5

Rodrigo G. Couples - Confirmed reviews ALL

It is our second time staying in this hotel and the attention continues to make a difference. We had Valentina Natera (guest relation manager) come out to introduce herself and seek how to make our stay more pleasant. The location is excellent as you are walking distance from several key locations.

Dear Mr. G., Thank you very much for taking the time to share such a detailed review following your recent stay at Sofitel Le Scribe Paris Opéra. It was truly a pleasure to welcome you back for your second visit. We are delighted to read that our location, in the heart of Paris, as well as the attention provided by our team, contributed to making your stay enjoyable. Your kind words regarding the service and the early room availability are sincerely appreciated. Valentina was particularly touched to be mentioned in your feedback, and she will be very happy to know that her personal welcome helped make your stay more pleasant after your international journey. Your compliments will also be warmly shared with our front desk team. We also take careful note of your comments regarding the accommodation and overall value, as guest feedback is essential for us to continuously improve the experience we provide. Thank you as well for your loyalty as a member of ALL – Accor Live Limitless Silver. We truly value your trust and hope to have the pleasure of welcoming you again very soon for another magnifique stay in Paris. Warm regards, Yutong Guest Relations Manager

Customer review rating 5.0/5

Dwayne L. Couples - Confirmed reviews ALL

We had a quick whirlwind 4 night stay here. We were welcomed with smiles and friendliness. We were offered a choice between 2 rooms, and accommodated quickly. Rooms were clean, spacious and had all amenities we needed. The concierges (Specifically Eve) were all so helpful and incredible, helping us coordinate a couple of tours. We couldn't have asked for more. Thank you!

Dear Mr. L., Thank you very much for your wonderful review following your stay at Sofitel Le Scribe Paris Opéra. We are thrilled to hear that you enjoyed our central location, the comfort of your room, and the service from our team. Eve will be delighted to know that her assistance and recommendations made a difference to your stay. We have also noted your feedback regarding breakfast, and please do not hesitate to share any additional details with us at gu… Your loyalty as an ALL Diamond member is greatly appreciated, and we look forward to welcoming you back for another memorable visit to Paris. Warm regards, Jeanne Guest Relations Manager

Other web-users rate our hotel

  • 780 reviews 9.7/10 Location
  • 1,032 reviews 8.5/10 Room
  • 1,570 reviews 9.3/10 Service
  • 15 reviews 5.9/10 WiFi
  • 438 reviews 7.8/10 Comfort
  • 380 reviews 9.1/10 Breakfast
  • 331 reviews 8.2/10 Food
  • 320 reviews 9.3/10 Vibe

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