Mercure Paris Opéra Garnier Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.5/5 2,513 reviews

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Hotel extras

  • Hotel in the heart of Paris, a few steps from the Opéra Garnier

  • Spa Hysope® Paris Opera: hammam, massage cabins, fitness room...

  • Room-service catering from 7am to 11pm

  • The Terrace: quiet indoor patio with a plant wall

  • 4 minutes' walk from partner parking lot

Our accommodation(s)

Hotel location

Mercure Paris Opéra Garnier Hotel & Spa

4 rue de l 'Isly
75008 Paris

GPS:48.874806, 2.326376

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park


The bar, around a central bench, by an architectural, poetic tree, is the ideal place to meet, exchange and share a selection of Great Mercury Wines. Pleasant indoor terrace with vegetable wall

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,513 reviews

TripAdvisor Rating  4.0/5  1,609 reviews

Certificate of excellence 2023

The room, on the street was noisy until late at night, then early morning with the trucks collecting the garbage.

Customer review rating 2.0/5

Thierry Business - Confirmed reviews ALL

The hotel and the location were nice. Close to Opera and La Madeleine. The room was clean and agreable. Beyond the noisy experience, everything was fine

Dear Mr A., We appreciate you taking the time to share your feedback of your recent experience with us. We are very happy to read that you enjoyed our establishment, the cleanliness of your room and our ideal location in the center of Paris. However, we do understand your feedback about noise in your room and we would like to sincerely apologize for the incovenience met. It is true that our location remains very central in the city. Please note that we have some rooms on a quieter side. For a next stay, do not hesitate to inform us of your preference for a next stay in our establishement. We would like to thank you for your review and still hope we will have the chance to welcome you back soon. Best Regards, Soline - Assistant Front Office Manager

Well located hotel, enjoyable stay.

Customer review rating 5.0/5

Bebhínn P. Friends - Confirmed reviews ALL

This is a well located hotel, so close to the metro to make seeing the sights of Paris very easy. The hotel is very clean and staff are welcoming and friendly. The breakfast offering is excellent. I will be back.

Dear Mr. P., Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our well-located hotel. We appreciate your compliments about our cleanliness, welcoming staff, and excellent breakfast offerings. Your satisfaction is our top priority, and we look forward to welcoming you back soon to Mercure Paris Opéra Garnier Hotel & Spa. Best regards, Mathilde - Reception

Well located

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Hotel is a short walk to Paul’s, Printemps, Galeries Lafayette and Saint Lazare station.

Dear Mme. E., Thank you for sharing your feedback with us. We are delighted that you found our hotel's location convenient for your needs, being close to Paul’s, Printemps, Galeries Lafayette, and Saint Lazare station. We appreciate your kind words and hope to welcome you back soon for another great experience at Mercure Paris Opéra Garnier Hotel & Spa. Best regards, Mathilde - Reception

Very well located and cosy hotel

Customer review rating 4.5/5

Aude Families - Confirmed reviews ALL

The hotel is very convenient to reach a lot of interests points in Paris, even by walking: Louvre, the Opera... The staff is very welcoming and nice. We had a nice and cosy room in the upper levels on a quiet side. Breakfast buffet offers a large choice of different food.

Dear Mrs. R., Thank you for sharing your experience with us. We are delighted to hear that you found our hotel very well located and cozy during your stay. We are pleased that you enjoyed the warm hospitality of our staff. Your compliments will be shared with our team members. We look forward to welcoming you back to Mercure Paris Opéra Garnier Hotel & Spa for another enjoyable stay. Best regards, Mathilde - Reception

Great location, nice compact rooms

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Great location 5min from st lazare station, close to opera. I did not get upgraded despite my status but I got a very quiet room and a shower no bathtub as I requested. Room no view except inner courtyard which is not particularly nice. Rooms are compact, don’t except to be able to use a large suitcase. The bed and pillows were great (foam pillows) and the Nuxe amenities are a really nice touch. While the room is very well maintained , the bathroom could clearly do with a make over. The shower leaked and soaked the floor. I was also surprised not to find any glasses in the rooms, no reusable cups only paper cups (also in the bathroom). For a 4 star hotel it looked and felt really cheap. Reception staff is friendly and helpful.

Dear Mrs. H., Thank you for sharing your detailed feedback with us. We are pleased to hear that you appreciated our great location near St Lazare station and the Opera, as well as the efforts of our friendly and helpful reception staff. We regret any inconvenience caused during your stay, especially regarding the room amenities and the leaking shower. Please accept our apologies for not meeting your expectations in these aspects. Your comments regarding the room view, compactness, and bathroom condition are duly noted, and we will address these issues with our team to ensure a better experience for our guests in the future. Your loyalty as a member is highly valued, and we apologize for the oversight regarding your points during check-in. We will strive to improve our communication to prevent such occurrences in the future. We hope to have the opportunity to welcome you back on your next visit to Paris and provide you with an even better stay at the Mercure Paris Opéra Garnier Hotel & Spa. Best regards, Mathilde - Reception

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Other web-users rate our hotel

  • 824 reviews 9.6/10 Location
  • 1,081 reviews 6.2/10 Room
  • 1,086 reviews 9.1/10 Service
  • 7 reviews 8.6/10 WiFi
  • 675 reviews 3.6/10 Comfort
  • 461 reviews 8.5/10 Breakfast
  • 335 reviews 8.6/10 Cleanliness
  • 177 reviews 9.2/10 Vibe

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