Mercure Paris Opéra Garnier Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.5/5 2,282 reviews

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Description

Hotel extras

  • Hotel in central Paris near Opéra Garnier. Certified Tourism & Handicap

  • Spa Hysope® Paris Opera: hammam, massage cabins, fitness room...

  • Room-service catering from 7am to 11pm

  • The Terrace: quiet indoor patio with a plant wall

  • 4 minutes' walk from partner parking lot

Our accommodation(s)

Hotel location

Mercure Paris Opéra Garnier Hotel & Spa

4 rue de l 'Isly
75008 Paris
France

GPS:48.874806, 2.326376

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA TERRASSE

The bar, around a central bench, by an architectural, poetic tree, is the ideal place to meet, exchange and share a selection of Great Mercury Wines. Pleasant indoor terrace with vegetable wall

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,282 reviews

TripAdvisor Rating  4.0/5  1,622 reviews

Certificate of excellence 2023

A beautiful, well located hotel.

Customer review rating 4.5/5

Andi Families - Confirmed reviews ALL

Beautiful hotel with an excellent location. The room was comfortable and very clean. As with most Paris hotel rooms, it was very small this was fine for my teen and I for a two night stay but any longer and it would have been a challenge. Particularly if you have large luggage to accommodate. In the room there was one small bottle of water for two people and no glassware to drink from. The kettle had coffee and tea but again no porcelain cup, only paper cups which I don't expect at a hotel of this calibre. The staff were very nice and friendly, the space was well cared for and in excellent condition and I would absolutely stay here if I was in Paris again.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Garnier Hôtel & Spa. We're delighted to hear that you enjoyed our hotel's location, comfort, and cleanliness, as well as the friendliness of our team. We understand your comment about reusable cups. We're currently working on replacing the paper cups with reusable ones, which requires new equipment and extra staff to manage daily collection and cleaning across our 140 rooms. In the meantime, please feel free to request glassware from the front desk on your next stay. We regret that the room size did not fully meet your expectations. For added comfort, we suggest reserving a Privilege room or suite next time, which offers more space, upscale Mercure bedding, a Nespresso machine, complimentary minibar, premium toiletries, bathrobes, and slippers. Thank you again for sharing your experience, and we hope to welcome you again in the future. Best regards, Chau - Front Desk

Great location great hotel

Customer review rating 5.0/5

Hollybean Couples - Confirmed reviews ALL

Had a great 3 night stay. Close to metro also good selection of cafes and restaurants close by. Staff super friendly, breakfast delicious and great variety. Room was small but immaculate and very comfortable bed. Would definitely stay here again.

Dear Mrs A., Thank you so much for taking the time to share such a wonderful review about the Mercure Paris Opera gAarnier Hotel & Spa! It's great to know that our location was perfect for your needs, with easy access to the metro and a variety of cafés and restaurants nearby to enjoy. We're also so pleased that our team made a positive impression on you. We truly value the opportunity to offer friendly, helpful service, and we’ll be sure to pass along your compliments to everyone. Regarding the size of the room, we understand that space is an important consideration for many of our guests. As we are located in Paris, our rooms tend to be on the smaller side compared to other cities. However, we always make sure to prioritize comfort and cleanliness, and we’re so glad to hear that despite the size, you found your room to be impeccable and that the bed was comfortable. Thank you again for your feedback, and we look forward to hosting you again in the future! Sincerely, Tiya of the Front Desk.

Customer review rating 4.5/5

Dipa G. Couples - Confirmed reviews ALL

Lovely stay, all staff welcoming and friendly. We had a great stay at Mercure Paris opera Garnier.

Dear Mrs. G., Thank you very much for your feedback and positive rating. We are delighted to know that you had a pleasant stay at the Mercure Paris Opéra Garnier Hotel & Spa. Your kind words about our welcoming and friendly team mean a lot to us. We hope to have the pleasure of welcoming you again very soon for another memorable experience. Kind regards, Mathilde - Reception

Great location, cleanliness excellent, stuff very kind

Customer review rating 4.5/5

Minja, S. Friends - Confirmed reviews ALL

Great location, cleanliness excellent, stuff very kind

Dear Mrs. P., Thank you for sharing your feedback about your stay at the Mercure Paris Opéra Garnier Hôtel & Spa. We’re delighted to hear that our central location, cleanliness, and especially our friendly, helpful staff made your visit enjoyable. It’s always rewarding to know our guests are pleased with our service, as this is our daily goal. Thank you again, and we look forward to welcoming you back in the future. Best regards, Chau - Front Desk

Excellent for Gare St Lazare

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very good welcome. Clean snd comfortable hotel. Staff friendly and helpful

Dear Linda Patricia O., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Garnier Hôtel & Spa. We are very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. We understand that you were not satisfied with the size of your rooms. We see that you booked a Standard Double Room, transparently indicated on our website at a surface area from 12m². For a next stay, we invite you to reserve a Privilege room or Privilege suite, more spacious, endowed with a bedding upscale Mercure, and of various services like a Nespresso machine, a free minibar as well, cosmetics, a bathrobe and slippers. Thank you again for sharing your experience, and we hope to welcome you again in the future. Best regards, Chau - Front Desk

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Other web-users rate our hotel

  • 688 reviews 9.7/10 Location
  • 903 reviews 6.2/10 Room
  • 968 reviews 9.2/10 Service
  • 6 reviews 7.7/10 WiFi
  • 568 reviews 3.5/10 Comfort
  • 366 reviews 8.7/10 Breakfast
  • 277 reviews 8.8/10 Cleanliness
  • 145 reviews 9.2/10 Vibe

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