Mercure Paris Opéra Garnier Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.5/5 2,293 reviews

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Description

Hotel extras

  • Hotel in central Paris near Opéra Garnier. Certified Tourism & Handicap

  • Spa Hysope® Paris Opera: hammam, massage cabins, fitness room...

  • Room-service catering from 7am to 11pm

  • The Terrace: quiet indoor patio with a plant wall

  • 4 minutes' walk from partner parking lot

Our accommodation(s)

Hotel location

Mercure Paris Opéra Garnier Hotel & Spa

4 rue de l 'Isly
75008 Paris
France

GPS:48.874806, 2.326376

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA TERRASSE

The bar, around a central bench, by an architectural, poetic tree, is the ideal place to meet, exchange and share a selection of Great Mercury Wines. Pleasant indoor terrace with vegetable wall

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,293 reviews

TripAdvisor Rating  4.0/5  1,621 reviews

Certificate of excellence 2023

Good stay

Customer review rating 4.0/5

Andrew W. Business - Confirmed reviews ALL

A good stay, small double room, walking around the bottom of bed and trying not to walk in to the tv on the wall.

Dear Mr W., Thank you very much for taking the time to pen down a few words of your experience in our hotel. We are very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. We have noted your remark about the size of your room. For a next stay, we invite you to reserve a Privilege room or Privilege suite, more spacious, endowed with a bedding upscale Mercure, and of various services like a Nespresso machine, a free minibar as well, cosmetics, a bathrobe and slippers. We would like to thank you once again and hope to have the pleasure of welcoming you back soon. KInd regards, Léni-Front Desk

Friendly staff & very well located

Customer review rating 5.0/5

Christel H. Business - Confirmed reviews ALL

Staff were very friendly and helpful. Room was quiet, nice and clean. Walking distance to Galeries Lafayette and Printemps

Dear Mr H., Thank you so much for your feedback regarding your stay at the Mercure Paris Opéra Garnier Hôtel & Spa! We are glad to hear that you enjoyed your stay and found our staff friendly and helpful. It's a pleasure to know that your room was quiet and clean, and that our location made it easy for you to visit our stores without going too far. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tiya, Front desk.

Well located, clean & smart hotel in a quiet street

Customer review rating 5.0/5

Toby W. Couples - Confirmed reviews ALL

Brilliant staff. Clean rooms. Well located. Quiet street. Everything was smooth from check in to check out.

Dear Mr. W., We appreciate you taking the time to share your feedback of your recent experience with us. It is always a pleasure to receive positive feedback. We are very happy to read that our location, room, and most of all our friendly and helpful staff made your trip enjoyable. Thank you again for choosing our hotel and we look forward to welcoming you back soon. Best regards, Chau - Front Deskl

We’ll located

Customer review rating 4.0/5

Neil Families - Confirmed reviews ALL

Conveniently located close to Gare Saint-Lazare. Modern facilities. There is a good restaurant in the street opposite hotel entrance. At breakfast there were issues with the coffee makers. Breakfast a little disappointing. Helpful English speaking staff at reception.

Dear Neil, Thank you for sharing your feedback following your stay at the Mercure Paris Opéra Garnier Hotel & Spa. We're delighted to hear that you found our location convenient and appreciated our modern facilities, as well as the helpfulness of our reception staff. Regarding the English Breakfast tea bags and milk, we no longer provide plastic-packaged milk in the rooms, but it is readily available upon request at the hotel bar. We hope to welcome you back for an even better stay in the future. Best regards, Mathilde - Reception

Good experience

Customer review rating 4.0/5

Vfcica Families - Confirmed reviews ALL

Although my booking said I would have a room in a high floor and I didn't get it, the experience was nice. The room was small but really nice and very clean. Walking distance to major tourist attractions, next to the train station with stores and markets. I would definitely come back.

Dear Mrs.C., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Garnier Hôtel & Spa. It is always a pleasure to receive positive feedback. We're glad to hear that you had a nice experience and enjoyed the room's cleanliness and convenient location. We apologize for not accommodating your request for a higher floor. Unfortunately, we didn't have that information in your booking. We’ll make a note of your preference for future stays to better meet your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back! Best regards, Chau- Front Desk

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Other web-users rate our hotel

  • 689 reviews 9.7/10 Location
  • 907 reviews 6.3/10 Room
  • 966 reviews 9.2/10 Service
  • 6 reviews 7.7/10 WiFi
  • 568 reviews 3.5/10 Comfort
  • 366 reviews 8.7/10 Breakfast
  • 279 reviews 8.9/10 Cleanliness
  • 148 reviews 9.2/10 Vibe

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