Mercure Paris Opéra Garnier Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.5/5 2,080 reviews

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Mercure Paris Opéra Garnier Hotel & Spa - Image 1
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Mercure Paris Opéra Garnier Hotel & Spa - Image 4
4 rue de l 'Isly, 75008 PARIS, France

Description

Hotel extras

  • Hotel in the heart of Paris, a stone's throw from the Opéra Garnier. Green Key certified

  • Spa Hysope® Paris Opéra: hammam, single and double massage booths, fitness room...

  • Room service available from 7am to 11pm.

  • The Terrace: a quiet interior patio with a wall of foliage

  • Partner car park 4 minutes' walk away

Our accommodation(s)

Hotel location

Mercure Paris Opéra Garnier Hotel & Spa

4 rue de l 'Isly
75008 PARIS
France

GPS:48.874806, 2.326376

Telephone
Fax +33 1 43 87 32 22

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA TERRASSE

The bar, around a central bench, by an architectural, poetic tree, is the ideal place to meet, exchange and share a selection of Great Mercury Wines. Pleasant indoor terrace with vegetable wall

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,080 reviews

Customer review rating 4.5/5

Mei Y. W. Friends - Confirmed reviews ALL

Easy access to most of the tourist spots. The room is clean and comfy. Helpful and friendly staff. Since it’s a short stay, don’t have chance to utilise the facilities there but will come back next time!

Dear Guest, Thank you for your kind review following your stay in our establishment in Paris! We’re delighted to hear that you enjoyed our convenient location, the cleanliness and comfort of the room, and the friendliness of our team. It’s great to know your stay went well, even though it was a short one. We hope to have the pleasure of welcoming you back so you can fully enjoy all our facilities next time. See you again soon! Sincerely, Tiya - Front desk

Customer review rating 5.0/5

Melvyn G. Couples - Confirmed reviews ALL

There is nothing I can fault this hotel on: great location, good breakfast, comfortable and clean rooms and it looks like the hotel has been newly refurbished. But best of all was the staff at reception. They were friendly and understanding. I’ve stayed at a lot of hotels in Paris, this is one of the better ones.

Dear Sir, What a pleasure it was to read your wonderful review, thank you sincerely for taking the time to share your experience. We are truly delighted that you enjoyed our location, the comfort and cleanliness of your room, as well as our breakfast offering. Your kind comment about the recent refurbishment means a great deal to us, as we continuously strive to provide a fresh and welcoming atmosphere for our guests. However, what touches us most is your praise for our reception team. Your words about their friendliness and understanding have been shared with them. Creating a warm and attentive welcome is at the heart of what we do, and knowing that it made a difference to your stay is incredibly rewarding. It is a true honor to be considered among the better hotels you have experienced in Paris. We very much hope to have the pleasure of welcoming you back soon for another memorable stay. Warm regards, Rotsy - Front Office

Customer review rating 4.5/5

I2yma K. Families - Confirmed reviews ALL

The hotel has a very convenient location close to the main must-see attractions. Another big advantage is that the metro is just one minute away, with a direct line to Orly Airport, which makes travel and planning much easier.

Dear Guest, Thank you very much for taking the time to share your experience. We are thrilled to hear that you and your family enjoyed our prime location, with easy access to the main attractions and the metro for convenient travel to Orly Airport. It’s wonderful to know that our team made you feel welcome and was able to assist quickly and efficiently whenever needed. We are also pleased that you appreciated the comfort of your room, the breakfast selection, and the overall atmosphere of our hotel. Your comments about our efforts in sustainability are very encouraging, as we strive to make every stay both enjoyable and responsible. It means a lot to us that you would recommend us to friends and family, and we sincerely hope to welcome you all back on your next visit to Paris for another memorable stay ! Warm regards, Maléna - FRONT OFFICE

Customer review rating 4.0/5

Christine J. Couples - Confirmed reviews ALL

As always, very good location and lovely service. I felt that my classic room configuration this time was very claustrophobic and too tiny. A note was made at check-out to avoid giving me this room in the future which was great.

Dear Madam, Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are truly delighted to read that you once again appreciated our location, the quality of our service, the cleanliness, and the friendliness of our team. Your kind words mean a great deal to us, especially as a returning guest. At the same time, we sincerely apologize that the configuration of your Classic room did not meet your expectations on this occasion. We understand how important comfort and space are to fully enjoy your stay, and we are very sorry that you found the room too small and claustrophobic. Please rest assured that your preference has been carefully noted in your profile to ensure that a more suitable room is allocated to you for your future visits. We also appreciate your comment regarding the Wi-Fi speed. Your feedback has been shared with the relevant team so we can review possible improvements. It is a pleasure to know that, despite this inconvenience, you would still recommend us and that you valued our commitment to sustainability. Your trust and loyalty are extremely important to us, and we are committed to providing you with an even more comfortable experience next time. We very much look forward to welcoming you back soon and ensuring that your next stay is flawless from start to finish. Warm regards, Maléna - FRONT OFFICE

Customer review rating 4.0/5

Mark M. Business - Confirmed reviews ALL

Good experience, friendly and professional staff

Dear Guest, Thank you very much for taking the time to share your experience following your stay at Mercure Paris Opéra Garnier. We are pleased to hear that you enjoyed a comfortable stay and that our team left a positive impression with their friendly and professional service. It is always gratifying to know that our guests feel well looked after and at ease during their time with us. We also appreciate your feedback regarding the Wi-Fi connection and will certainly take it into account as we continue to enhance our services and facilities. Your comments are invaluable in helping us improve the overall guest experience. We very much look forward to welcoming you back on your next visit to Paris for another enjoyable and seamless stay. Warm regards, Maléna - FRONT OFFICE

Other web-users rate our hotel

  • 676 reviews 9.6/10 Location
  • 847 reviews 6.1/10 Room
  • 929 reviews 9.3/10 Service
  • 9 reviews 6.1/10 WiFi
  • 527 reviews 3.8/10 Comfort
  • 387 reviews 8.8/10 Breakfast
  • 269 reviews 9.1/10 Cleanliness
  • 138 reviews 9.3/10 Vibe

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