Mercure Paris Opéra Garnier Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.5/5 2,039 reviews

Best price
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Mercure Paris Opéra Garnier Hotel & Spa - Image 1
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Mercure Paris Opéra Garnier Hotel & Spa - Image 3
Mercure Paris Opéra Garnier Hotel & Spa - Image 4
4 rue de l 'Isly, 75008 PARIS, France

Description

Hotel extras

  • Hotel in the heart of Paris, a stone's throw from the Opéra Garnier. Green Key certified

  • Spa Hysope® Paris Opéra: hammam, single and double massage booths, fitness room...

  • Room service available from 7am to 11pm.

  • The Terrace: a quiet interior patio with a wall of foliage

  • Partner car park 4 minutes' walk away

Our accommodation(s)

Hotel location

Mercure Paris Opéra Garnier Hotel & Spa

4 rue de l 'Isly
75008 PARIS
France

GPS:48.874806, 2.326376

Telephone
Fax +33 1 43 87 32 22

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA TERRASSE

The bar, around a central bench, by an architectural, poetic tree, is the ideal place to meet, exchange and share a selection of Great Mercury Wines. Pleasant indoor terrace with vegetable wall

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,039 reviews

TripAdvisor Rating  3.9/5  1,651 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Joseph P. K. Families - Confirmed reviews ALL

VERY pleasant experience - staff very kind & helpful, rooms clean & well maintained!!

Dear Mr. K., Thank you very much for sharing your experience at Mercure Opera Garnier Hotel & Spa. We are delighted to hear that you enjoyed our convenient location and had such a pleasant experience with our outstanding team. It is wonderful to know that you found our team kind and helpful, and that the rooms met your expectations in terms of cleanliness and maintenance. Your compliments are truly appreciated and will be shared with the team. We look forward to welcoming you back for another enjoyable stay. Kind regards, Chau - Front Desk Mercure Paris Opéra Garnier Hôtel & Spa

Customer review rating 4.0/5

Maria I. Couples - Confirmed reviews ALL

Overall the room is comfortable and well located, I love the cleanliness and the bed condition - they are good!

Dear Guest, Thank you very much for sharing your feedback. We are delighted to hear that you found the room comfortable, well located, and especially appreciated the cleanliness and the quality of the bed. Your kind comments are truly appreciated and motivate us to maintain our high standards of service. We hope to have the pleasure of welcoming you again in the near future. Kind regards, Maléna - Front Office

Customer review rating 5.0/5

Corthey C. H. M. Business - Confirmed reviews ALL

The hotel is located very close to restaurants, bars and shopping. The staff are professional, helpful and friendly.

Dear Mrs M., Thank you very much for your kind feedback following your stay at the Mercure aris Opéra Garnier Hôtel & Spa! We are delighted to hear that you enjoyed our central location and found our team professional, helpful, and friendly. Your satisfaction is our greatest reward, and we look forward to welcoming you back on your next stay. Sincerely, Tiya - Front desk

Customer review rating 3.0/5

Terese S. Solo - Confirmed reviews ALL

While the staff was very attentive, this trip the atmosphere seemed different. The last few times, I have always received a little welcome gift (candy) that was always a nice touch but this time I didn't receive one. When I asked if the policy had changed, one person said it all depends on the type of room you book but since I always book the same room type,, this did not seem accurate. Being a Gold member didn't seem to have any perks that are different from being Silver.

Dear Mrs S., Thank you very much for taking the time to share your impressions with us. We truly appreciate your honest and thoughtful feedback. We are glad to read that you found our team attentive and that you particularly enjoyed the service at the bar. Your kind words will certainly be shared with the colleague concerned. That said, we completely understand your disappointment regarding the absence of the welcome gift on this occasion and the overall feeling that the atmosphere felt different compared to your previous stays. Please allow us to clarify that these small attentions (such as welcome candies) are indeed gestures meant to delight our guests, especially our loyal members like yourself, but unfortunately they cannot be guaranteed for every stay or extended to all guests at all times. They are offered as an added touch rather than a standard entitlement, and we regret if this was not clearly explained to you during your visit. As a Gold member, your status is very important to us, and we do make every effort to recognize it whenever possible. For example, we always try to assign you a room with a balcony, even though this feature is not guaranteed with the room category booked. We understand how much you appreciate it, and our team does its best to accommodate this preference at each stay, subject to availability. Regarding the body lotion, we would like to clarify that this amenity is provided only in our Privilege and Superior rooms. We apologize if this caused any disappointment and thank you for giving us the opportunity to clarify this point. We sincerely value your loyalty and your trust, and we hope to have the opportunity to welcome you again soon for a stay that fully reflects the level of service and recognition you rightfully expect. Sincerely, Tiya - Front desk

Customer review rating 4.5/5

Mariam S. Business - Confirmed reviews ALL

I had a great time, the staff were really friendly a breakfast was not the best, but a good deal. The location is outstanding, in front of St Lazare station.

Dear Mrs S., Thank you for your kind words regarding our location and staff following your stay with us in Paris! We appreciate your feedback about breakfast and will consider it for future improvements. We hope to welcome you again for another enjoyable stay. Best regards, Tiya - Front desk

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Other web-users rate our hotel

  • 655 reviews 9.6/10 Location
  • 837 reviews 6.1/10 Room
  • 915 reviews 9.2/10 Service
  • 9 reviews 6.1/10 WiFi
  • 522 reviews 3.6/10 Comfort
  • 379 reviews 8.8/10 Breakfast
  • 270 reviews 8.7/10 Cleanliness
  • 105 reviews 4.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.