Mercure Paris Opéra Garnier Hotel & Spa 4 stars

Name: Mercure Paris Opéra Garnier Hotel & Spa
Address: PARIS, 75008, FRANCE
Telephone: (+33)1/43873055
Rating: 4.4

Customer review rating 4.4/5 6,135 reviews

ALLSAFE approved hotel

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Mercure Paris Opéra Garnier Hotel & Spa

Hotel for travellers looking for local and authentic experiences

Enjoy a moment of relaxation at the Spa de l'Opéra: 160 m² focused on well-being in an elegant, welcoming environment. Fitness room in daylight, hammam, massage cabins (single/double), private lounge...

Mr Frank du CHAPELET, Hotel Manager

Mercure Paris Opéra Garnier is in Paris between the Opéra Garnier, Madeleine & Gare Saint-Lazare, but also a few steps from the famous Spring and Galeries Lafayette. Direct access to the Lyon stations From Montparnasse and the North, this hotel is ideal for discovering Champs-Elysées, Eiffel Tower, Montmartre or La Bastille. Reach directly via public transport La Défense or the Disneyland Paris Park.

The Louvre, Madeleine, Concorde, Place Vendôme, Champs-Elysées, Eiffel Tower, Disneyland Paris... So many sightseeing tours mixing culture and pleasure await you near the Mercure Paris Opéra Garnier.

Hotel extras

Hotel in the heart of Paris, a few steps from the Opéra Garnier
139 modern air-conditioned rooms
Spa de l'Opéra: 160 m² focused on well-being (hammam, massages, facials)
Natural light fitness room
Inner courtyard, with vertical garden

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
Public outdoor parking (Nearby)Paying
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowed
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Japanese
- Portuguese
- Russian
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying)Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing
- Shoe shine machine
Beauty salon

BreakfastPaying
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 17:00 - 23:30
- Opening hours : Week-end 17:00 - 23:30

Thermal Spa
Fitness centre
Well-being
- Hammam
- Massage (Paying)

Copy/print service availablePaying

Hotel location

Mercure Paris Opéra Garnier Hotel & Spa

4 rue de l 'Isly
75008
paris
france

Tel: +33143873055

Fax: (+33)1/43873222

Contact email :

Check-in from 14h00

Check out up to 12h00

GARE ST LAZARE : 20-21-26-28-29 ST LAZARE
PONT DE SEVRES : 3-9 HAVRE CAUMARTIN
ST LAZARE : 3-12-13-14 ST LAZARE
GARE DU NORD : E HAUSSMANN ST LAZARE
MARNE-LA-VALLEE : A AUBER

By plane
PARIS ORLY At 30km / 18.64 miles
By plane
PARIS ROISSY CDG At 35km / 21.75 miles
By car
PORTE D'ITALIE At 11km / 6.88 miles
By car
PORTE DE BAGNOLET At 10km / 6.25 miles
By car
PORTE DE LA CHAPELLE At 3km / 1.88 miles
By train
PARIS ST LAZARE At 0.2km / 0.13 miles

GPS :48.874806, 2.326376

Our accommodation(s)

The Mercure Opéra Garnier hotel offers fully renovated rooms that are both comfortable and functional. For even greater comfort, book a Privilege Room with street views, or garden views if you would like to enjoy a green setting. Choose between a street view to savor the dynamic pace of Paris and a garden view to enjoy a peaceful setting.

Classic Room with 1 double bed or twin beds

Max. number of persons: 2
Area: From 12 m² / 129 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Classic Room - 1 single bed

Max. number of persons: 1
Area: From 11 m² / 118 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV

Privilege Room - 1 double bed

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Mini bar with free soft drinks

Classic Room with 1 double bed

Max. number of persons: 2
Area: From 12 m² / 129 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Classic Room - twin beds

Max. number of persons: 2
Area: From 13 m² / 140 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Rooms

Our restaurants and bars

LA TERRASSE

The cozy and low-lit atmosphere of the bar and the comfortable garden lounges are perfect for relaxing after a day in the capital.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Perfect stay

S. Solo - 03/08/2020 Confirmed reviews ALL

Perfect easy very friendly

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Garnier Hôtel & Spa. We were very happy to read that your stay was enhanced by our facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. We are looking forward to welcoming you back soon. Best regards, Julien GIROST Assistant Front Office Manager

Very friendly hotel

Michael Business - 25/07/2020 Confirmed reviews ALL

I have stayed at this hotel on many occasions because of its location and very friendly staff. Very good facilities. Very clean and safe.

Dear MICHAEL S., We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier Hotel & Spa. We were very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Mercure Paris Opera Garnier hotel & Spa team

Inconvénient

Anonymous Business - 08/07/2020 Confirmed reviews ALL

Noisy till 0100 am Noisy from 0500 am

Monsieur E., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour dans notre établissement. Nous comprenons votre remarque au sujet des nuisances sonores dans votre chambre. Il est vrai que notre emplacement demeure très central dans la capitale française. Lors de votre prochaine réservation n’hésitez pas à spécifier que vous souhaitez une chambre côté cour pour la tranquillité. Nous ferons alors notre maximum afin de vous offrir une chambre calme. Nous espérons de tout cœur que vous nous donnerez une opportunité de corriger cette expérience lors de votre prochain séjour. Bien cordialement, L'équipe du Mercure Paris Opéra Garnier hôtel & Spa

Well located, staff great

Steve N. Couples - 18/03/2020 Confirmed reviews ALL

We were stuck indoors during corona virus lock down. The room was too small for all those hours but the staff was great

Dear Mr. N., Thank you very much for taking the time to pen down a few words of your experience in our hotel. Your kind review serves as a motivation for our entire team as it is our earnest endeavour to provide our guests with a comfortable and pleasant stay. Indeed, our location is very central and due to our XIX th century building, we have many restrictions when it comes to adapting our rooms, but we assure you that all of them are within the standards of Mercure. Thank you again for choosing our hotel and we look forward to welcome you back soon. Sincerely, Julien GIROST Assistant Front Office Manager

Well located

Anonymous Couples - 05/03/2020 Confirmed reviews ALL

All in all, good hotel, clean and very helpful and acommodating staff. Great location. SPA facilities nice. For the price, in terms of value for money, would have expected toiletries, water, room in fridge for personnal condements.

Hello, We appreciate you taking the time to share your feedback of your recent experience with us. We were very happy to read that your stay was enhanced by our facilities, SPA and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. We took note of your comment regarding the toiletires. During your next stay don't hesitate to contact the reception, we will be happy to provide severals products free of charge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien GIROST Assistant Front Office Manager

Very friendly, Great location, Good facilities

Alex L. Business - 05/03/2020 Confirmed reviews ALL

I stay here very often for work as I have tried several different hotel over the last couple of years but would now consider this as the main hotel i would choose to stay at.

Dear, Thank you very much for taking the time to pen down a few words of your experience in our hotel. We were very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien GIROST Assistant Front Office Manager

Good location

Anonymous Business - 04/03/2020 Confirmed reviews ALL

Good hotel, clean and just bang in the centre. Right outside train and metro station for easy access to Paris.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Garnier Hôtel & Spa. I am delighted to read that you had an excellent stay and enjoyed the location of our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Once again, thank you for your feedback and we hope to have the pleasure of welcoming you back in a near future. Best regards, Julien GIROST Assistant Front Office Manager

Good stay and well located

Sebastien Business - 03/03/2020 Confirmed reviews ALL

I often choose the Mercure Paris Opéra Garnier Hôtel & Spa when I visit Paris for business. The location is great and the hotel is well maintained overall. I guess it's also a perfect location when you visit Paris for Leisure.

Dear Mr. L., Thank you very much for taking the time to pen down a few words of your experience in our hotel. We were very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. We took note of your comment regarding the USB socket, we told to the maintenance service and they fixed it. Thank you again for choosing our hotel and we look forward to welcome you back soon. Sincerely, Julien GIROST Assistant Front Office Manager

Great location nice hotel very small room

Darren Couples - 01/03/2020 Confirmed reviews ALL

Nice hotel staff clean facilities but room was very small for two people. However as a well travelled person this room was suitable for 1 even though it was a double for 2.

Dear Mr. S., Many thanks for taking the time to share your experience of your recent stay in our hotel. We were very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. Thank you again for choosing our hotel and we look forward to welcome you back soon. Sincerely, Julien GIROST Assistant Front Office Manager

well located but room small

Anonymous Families - 26/02/2020 Confirmed reviews ALL

well located good breakfast room very small

Dear ANTOINE R., We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier Hotel & Spa. We were very happy to read that our location, and breakfast made your trip enjoyable. We noted your comment regarding the size of your room. Indeed, Paris, like many European capitals, are ancient cities with an old architecture often dating from the XIX Century. However, our hotel offers several types of rooms with a larger surface especially in our privileges rooms and our privilege suites. Thank you again for choosing our hotel and we look forward to welcome you back soon. Kind regards, Mercure Paris Opera Garnier hotel & Spa team

good stay

Philippe Families - 24/02/2020 Confirmed reviews ALL

everything ok

Dear PHILIPPE J., We appreciate you taking the time to share your feedback of your recent experience with us. We were delighted to see that you enjoyed your stay with us, from beginning to end. Once again, thank you for your positive feedback and we hope to have the pleasure of welcoming you back in a near future. Kind regards, Mercure Paris Opera Garnier hôtel & Spa

Anonymous Business - 20/02/2020 Confirmed reviews ALL

very noisy room, people close by "hammering" until late

Dear GIAN LUIGI C., Thank you very much for taking the time to pen down a few words of your experience in our hotel. We deeply regret that you were not entirely satisfied with your experience and we sincerely apologies for the inconvenience met during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Mercure Paris Opera Garnier hotel & Spa team

Great location on a fairly quiet street in downtown Paris

Andre Business - 18/02/2020 Confirmed reviews ALL

Great location close to numerous public transport options and friendly staff at check-in, breakfast and the cleaning staff. My room was smaller than expected, but I guess this is central Paris where space is at a premium. The lobby seems to have been recently renovated and is a good place to meet friends/colleagues for a quick drink. My only issue was the temperature of the room, which was really really hot, with no ability to bring it down using the in-room thermostat (which was constantly around 26C). I had to leave the window open in the morning to let in the cold winter air! Apart from that, I was satisfied with my stay and will consider staying here again for business trips to Paris.

Dear ANDRE B., First of all, we would like to thank you for sharing your positive and kind message with us. We were very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. Indeed, our location is very central and due to our XIX thes century building, we have many restrictions when it comes to adapting our rooms, but we assure you that all of them are within the standards of Mercure. We took note of your remark regarding the air conditioning in your room. Indeed, we are deeply sorry; we are currently encountering a problem with this technical system. Please be assured that we are doing our best to resolve the issue as quickly as possible. We would like to thank you once again and hope to have the pleasure of welcoming you back soon. Kind regards, Mercure Paris Opéra Garnier hotel & Spa team

one good thing: the bed

Jorrit Business - 17/02/2020 Confirmed reviews ALL

this was my worst stay of the past two years. My first room was tiny, that it not a big issue as long as you have no work on your laptop. There was no real desk in the room. During the night the real problem arrived in the sense that the AC was not working and it was 27 degrees in my room. I moved to another room the next day, this room had a working AC however was the darkest room I have been in for a long time. The light plan needs to be addressed!

Dear JORRIT G., We appreciate you taking the time to share your feedback of your recent experience with us. We are deeply sorry to learn that your stay with us did not meet your expectations. We try our best to make our guests feel comfortable and apologize for the air conditioning in your room. Indeed, we are deeply sorry; we are currently encountering a problem with this technical system. Please be assured that we are doing our best to resolve the issue as quickly as possible. Thank you again for choosing our hotel and we hope to have the opportunity to better serve you in the near future. Kind regards, Mercure Paris Opera Garnier hotel & Spa team

Well located and great staff

Ioanna G. Solo - 15/02/2020 Confirmed reviews ALL

Great experience highly recommended

Dear Mrs IOANNA G., We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier Hotel & Spa. We were very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. We would like to thank you once again and hope to have the pleasure of welcoming you back soon. Kind regards, Julien GIROST Assistant-Chef de Réception

very pleasant stay

Roberto Couples - 11/02/2020 Confirmed reviews ALL

- room was very spacey - staff was very kind - breakfast was great - center near

Dear ROBERTO J., Many thanks for taking the time to share your experience of your recent stay in our hotel. We were very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. We would like to thank you once again and hope to have the pleasure of welcoming you back soon. Kind regards, Mercure Paris Opera Garnier hotel & Spa team

Good as usual

Sam Business - 03/02/2020 Confirmed reviews ALL

Business trip. I stay regularly at this hotel as it's convenient and reliable. €200 for a standard single room is getting slightly expensive though

Dear SIMON B., We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier Hotel & Spa. We noted your comment regarding the price. Indeed, our location is very central, so the price may be higher than other hotels outside of Paris. Thank you once again for your time and loyalty. Kind regards, Mercure Paris Opera Garnier hotel & Spa

Good location

Anonymous Business - 31/01/2020 Confirmed reviews ALL

I thought the attention to details is not as good as other Mercure hotels. I was staying several nights for example and the water bottle was not changed. The breakfast room is also too small for the number of guests. As an aside, i have to book the hotel myself to receive points rather than use my company travel agent egencia, otherwise I don't get points, but prices are similar. I don't understand your policy and you will lose me as a customer ultimately.

Dear STEPHANE F., We appreciate you taking the time to share your feedback of your recent experience with us. We are deeply sorry to learn that your stay with us did not meet your expectations. When you book your stay directly with Accor, your loyalty card will be automatically register and you will receive points. Otherwise, with travel agency, we can't register your loyalty card. We took note about your remark concerning the size of our breakfast room. It is true that during peak hours, the breakfast room is quickly full. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Paris Opera Garnier hotel & Spa team

Well located and enjoyable stay

Anonymous Families - 29/01/2020 Confirmed reviews ALL

The staff are really helpful and cordial. The cleanliness was exceptional. Breakfast was value for money.

Dear MARIA B., We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier Hotel & Spa. We were very happy to read that your stay was enhanced by our service, breakfast and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. We would like to thank you once again and hope to have the pleasure of welcoming you back soon. Regards, Mercure Paris Opera Garnier hotel & Spa team

Good stay

Andrea Business - 28/01/2020 Confirmed reviews ALL

Well located, comfortable bed (room was a bit small), great breakfast

Dear ANDREA B., We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier Hotel & Spa. We were very happy to read that your stay was enhanced by our location and breakfast. This is a great encouragement for all of us and we would like to thank you for your kind support. Indeed, it is true that unfortunately as our location is central, the size of our rooms may seem smaller than a hotel outside of Paris. However, please rest assured that they are within the standards of Mercure. Thank you again for choosing our hotel and we look forward to welcome you back soon. Regards, Mercure Paris Opera Garnier hôtel & Spa team

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