Mercure Paris Opéra Garnier Hotel & Spa

Mercure Paris Opéra Garnier Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.6/5 1,745 reviews

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Description

Hotel extras

  • Hotel in the heart of Paris, a few steps from the Opéra Garnier

  • Spa Hysope® Paris Opera: hammam, massage cabins, fitness room...

  • Room dining from 7 a.m. to 10 p.m. (snacking, Anne-Sophie Daily Pic glass)

  • The Terrace: quiet indoor patio with a plant wall

  • 4 minutes' walk from partner parking lot

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Paris Opéra Garnier Hotel & Spa

4 rue de l 'Isly
75008 PARIS
France

  • GARE ST LAZARE:  20-21-26-28-29 ST LAZARE

  • PONT DE SEVRES:  3-9 HAVRE CAUMARTIN

  • ST LAZARE:  3-12-13-14 ST LAZARE

  • GARE DU NORD:  E HAUSSMANN ST LAZARE

  • MARNE-LA-VALLEE:  A AUBER

  • By plane

    PARIS ORLY At 30km / 18 miles

  • By plane

    PARIS ROISSY CDG At 35km / 21 miles

  • By car

    PORTE D'ITALIE At 11km / 6 miles

  • By car

    PORTE DE BAGNOLET At 10km / 6 miles

  • By car

    PORTE DE LA CHAPELLE At 3km / 1 miles

  • By train

    HAVRE CAUMARTIN At 0km / 0 miles

  • By train

    PARIS ST LAZARE At 0km / 0 miles

  • By train

    ST LAZARE At 0km / 0 miles

GPS:48.874806, 2.326376

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

LA TERRASSE

The bar, around a central bench, by an architectural, poetic tree, is the ideal place to meet, exchange and share a selection of Great Mercury Wines. Pleasant indoor terrace with vegetable wall

Our accommodation(s)

The Mercure Opéra Garnier hotel offers fully renovated rooms that are both comfortable and functional. For even greater comfort, book a Privilege Room with street views, or garden views if you would like to enjoy a green setting. Choose between a street view to savor the dynamic pace of Paris and a garden view to enjoy a peaceful setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,745 reviews

TripAdvisor Rating  4.0/5  1,553 reviews

Certificate of excellence 2022

Well located, but not a good receptionist

Customer review rating 3.5/5

Ahmad A. Friends - Confirmed reviews ALL

We had a very nice stay at your hotel. The room was cosy, we were not offered an upgrade nor an acknowledgment of the gold membership and mentioning that as of the busy season no upgrade was possible. And we have a comment about the man on the reception, he was not wearing a name tag so we dont know his name. I would suggest if he can be a bit friendly when someone is asking for the possibility of a late check out instead of the way he handled it when we asked for the possibility. Again, a simple smile with mentioning that they are fully booked would be enough. I was already frustrated (our fault that we booked the wrong dates) the plan was to arrive on the 23rd and leave on the 25th, but by mistake we booked 22nd until 24th so one full day the room was booked went for waste, i dont know if there is any possibility to help us here. We are not asking for a refund of course, but maybe a voucher that we can use in our next stay. Thank you for taking the time to read my comment. Have a wonderful day.

Good stay, good location

Customer review rating 4.5/5

D S. Business - Confirmed reviews ALL

good stay, good location, but i'm allowed for late check out only until 1 pm.

Dear DAVID S., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Garnier Hôtel & Spa. We were very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. I have noted your remark concerning your request for late departure, unfortunately it is very difficult to grant it when we are full. But know that we do it with pleasure, when the situation allows us. Once again, thank you for your positive feedback and we hope to have the pleasure of welcoming you back in a near future. Best regards, Abdou Assistant Front Office Manager.

Well Located clean hotel

Customer review rating 5.0/5

Kiran Friends - Confirmed reviews ALL

Our stay was amazing! All of the staff were very helpful and attentive! The rooms were very clean as well! It’s located very close to the metro and many different restaurants, which makes it an ideal location! If I visit Paris again, this hotel would be my first choice!

Dear KIRAN J., We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier Hotel & Spa. Your kind review serves as a motivation for our entire team as it is our earnest endeavour to provide our guests with a comfortable and pleasant stay. Once again, thank you for your positive feedback and we hope to have the pleasure of welcoming you back in a near future. Best regards, Abdou Assistant Front Office Manager.

Well located, good stay

Customer review rating 5.0/5

Connie Families - Confirmed reviews ALL

The hotel is in an excellent location, just outside there are many eateries and 2 min walk to printemps. Hotel staff was friendly and helpful. Room was clean and newly renovated. Breakfast was great though it was the same for the 4 days we were staying there..some change will be good.

Dear CONNIE N., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Garnier Hôtel & Spa. We were very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. Once again, thank you for your positive feedback and we hope to have the pleasure of welcoming you back in a near future. Best regards, Abdou Assistant Front Office Manager.

Excellent stay

Customer review rating 4.5/5

Rod M. Couples - Confirmed reviews ALL

Particularly nice and helpful staff, they assisted us throughout our stay with anything we required. The whole hotel and our room were very clean with nice decor. Amazing shower, no issues at all, made our trip to Paris very easy and comfortable.

Dear Mr M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opera Garnier Hotel & Spa. I am delighted to read that you had an excellent stay and enjoyed the cleanliness of our hotel, our warm staff and the attentions for you wedding anniversary. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Once again, thank you for your positive feedback and we hope to have the pleasure of welcoming you back in a near future. Best Regards, Soline - Front Office

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