Customer review rating 4.4/5 6,318 reviews
ALLSAFE approved hotel
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Hotel in the heart of Paris, a few steps from the Opéra Garnier
Opéra Spa: 1722 sq. ft. dedicated to wellness (closed until March 1, 2021)
In-room catering from 7am to 10pm
Offices available for a full day or half-day
4 minutes' walk from partner parking lot
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
The Mercure Opéra Garnier hotel offers fully renovated rooms that are both comfortable and functional. For even greater comfort, book a Privilege Room with street views, or garden views if you would like to enjoy a green setting. Choose between a street view to savor the dynamic pace of Paris and a garden view to enjoy a peaceful setting.
The cozy and low-lit atmosphere of the bar and the comfortable garden lounges are perfect for relaxing after a day in the capital.
100% genuine reviews from our guestsFind out more
Nice weekend stay
Serena M. Couples - 16/02/2021 Confirmed reviews ALL
Freshly refurbished hotel. The modern design is welcoming and the staff are very polite. Location is perfect. The standard room we booked was tiny but it might be common in Paris (square meterage was written in room description so we were aware of this). We were given a room facing the main boulevard and St Lazare train station, we even got to have a balcony which was a nice plus to our experience. I have loved having a good view from the room! We did not have any coffee/tea tray in the room (as opposed to room description on website), I thought it might be because of the current sanitary crisis, however it would have given a nice touch to the room. Parking was close by and we had a fair deal by booking directly through the hotel. I think all staff should wear a name badge so that guests can call them by their name and mention them in online reviews cause they are making this possible!
Wonderfull stay each time
Olivier L. Business - 01/02/2021 Confirmed reviews ALL
I'm staying in this hotel each week and each time everything is perfect, from welcome to check out.
D. W. Business - 26/01/2021 Confirmed reviews ALL
Staff extremely polite and professional. Great experience with food / drinks / breakfast ordering and delivering. A special mention to the person present in the evening.
Superb customer service!
Valérie P. Business - 13/01/2021 Confirmed reviews ALL
I thoroughly enjoyed my stay - the accommodations were great (I’m a big fan of Nuxe products so was delighted to find them in my room!) and the customer service, from the front desk concierges to the cleaning staff, was exceptional. Merci beaucoup!
good location; great room ; great staff
Victoria R. Solo - 03/01/2021 Confirmed reviews ALL
Everything went well :) I asked to be changed room and the receptionist found me a great room. Room was nice and comfortable. Just to be improved, the toilet could have been cleaner .. Took some pictures but did not said anything as i already asked to change room did not want to be more of a bother. Happy to share the picture with you if you want to review it with your head of cleaning. (Should not happen another time ^^)
Our most recent 20 reviews
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