Sofitel Paris le Faubourg

Everything was very good and you couldn't beat the location

The hotel is well-appointed and the staff is courteous and attentive. The location is convenient to high end shopping and close to the metro. We were pleased to be able to have two adjoining rooms to accommodate our f.. I will say that the rooms are small. There is not much room to move around. There is small a desk chair and besides that no where to sit, except on the bed itself. The location is very convenient to the metro and very safe, as it is next door to the American Embassy so there are armed guards on the block 24 hours a day. One thing we missed is that we would have preferred a more vibrant neighborhood with lots of small bakeries, cafes and shops just outside the door. There are a couple of restaurants right next door, but not the densely-packed neighborhood feel we prefer. The only negative was that there was a banging noise in the pipes (or something like that) that woke us about 3am every night. I don't know what it was, but we all heard it every night. Overall it did not detract that much from our stay. The hotel itself is lovely, as are the staff.

The services provided in the room vary from day to day...No standards! i.e one day mineral water provided next day nothing. Coffee capsules not replenish after use idem for the tea ! Body lotion in bathroom left empty ! Bath mats not provided evry day and the head femme de chambre acknowledge and took pictures. Number of rowels vary from day to day. Shower cubicle door joint broken and shower wall seal peeling. Only after reporting issues the technician came . Cleanliness of the carpet could welcome some improvements and shampoing

Excellent hotel great location, very welcoming everything was perfect!

Very centrally located just off La Place de Concorde - as its near the American Embassy armed guards are at the end of the street which didn't cause any issues but might be off putting to some. Rooms were smaller than the photos suggested but bed was huge and comfortable and Balmain toiletries in the bathrooom. We had a junior suite which had a sofa, unfortunately it was a sofa bed which made it quite uncomfortable to sit on as the cushions kept sliding out! We were in room 420 which was the furthest from the lift, our teenagers daughters were in room 421 which sounded like it should be next door to ours but was in fact at the opposite end of the hotel! Staff were a little off hand and cleaners took one of our daughters key cards which was never replaced despite numerous requests. The hotel is nice and centrally located but let down by service - eg we waited 45 mins for suitcases to be delivered and had to chase them in the end. Lifts were intermittent and spoke to other guests who had been trapped in a lift. I was a little disappointed with the hotel - it's fine but I thought could be a lot better.