Sofitel Paris le Faubourg 5 stars

Customer review rating (ALL Rating) 4.6/5 2,065 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Near prestigious museums: Louvre, Orsay, Orangerie, Grand + Petit Palais

  • An immersion in the heart of Paris

  • A chic and unmissable appointment

Our accommodation(s)

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Hotel location

Sofitel Paris le Faubourg

15, rue Boissy d'Anglas
75008 PARIS
France

GPS:48.868528, 2.321506

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,065 reviews

TripAdvisor Rating  4.5/5  1,333 reviews

Certificate of excellence 2023

Lovely visit

Customer review rating 5.0/5

Sheryl Couples - Confirmed reviews ALL

Charming hotel. Outstanding staff. Great location.

Dear Gordon B., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luna - Guest Relations Team

Customer review rating 5.0/5

P D. Families - Confirmed reviews ALL

Impeccable service from the entire staff including help with transportation, accommodations, dining and a requested travel lunch pic nic upon check out for the train journey south. Merci Bien á tous ,

Dear Pamela McIntyre D., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest relations team

Excellent Location and Service

Customer review rating 4.5/5

Jean L. Business - Confirmed reviews ALL

The carpet and some furniture need updating as they were scratched and looked worn. Otherwise, the staff and location makes this hotel very well worth the money even during the height of summer when it’s pricier. I was in Paris for work and leisure and couldn’t have found a better place. This is my fourth trip and will definitely love to return to this place.

Dear Jean L., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the carpet and furnitures, at Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest relations team

Top guest relations yet, this hotel is too pricey for the service given!

TripAdvisor rating 3.0/5

F7074KFmariar Business - TripAdvisor review

So nothing to say about the bed.. sobeds are the best! The guest relations of this hotel is the only reason I would go back!! Extra miles to make sure the customer is happy. The rest is all to be revisited…. Let’s say that the hotel is getting old, bad smell of sewage in the bathroom and in the corridors. Food is under the basic level of acceptable. Service is the worst in Paris at the bar. It’s seriously unacceptable. Could be very noisy at night as it is in front of a famous bar. So sad for such a lovely location. Hopefully this review will shake things out a little.

Great location and very friend staff. Good service.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Everyone was so accommodating and staff was friendly, especially the lady who greets us for breakfast with a smile.

Dear Georgette J., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest relations team

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Other web-users rate our hotel

  • 514 reviews 9.6/10 Location
  • 614 reviews 6.6/10 Room
  • 946 reviews 9.1/10 Service
  • 6 reviews 5.6/10 WiFi
  • 251 reviews 8.4/10 Breakfast
  • 157 reviews 7.5/10 Food
  • 141 reviews 6.5/10 Cleanliness

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