Sofitel Paris le Faubourg 5 stars

Customer review rating (ALL Rating) 4.7/5 1,880 reviews

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Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Near prestigious museums: Louvre, Orsay, Orangerie, Grand + Petit Palais

  • An immersion in the heart of Paris

  • A chic and unmissable appointment

Our accommodation(s)

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Hotel location

Sofitel Paris le Faubourg

15, rue Boissy d'Anglas
75008 PARIS
France

GPS:48.868528, 2.321506

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,880 reviews

TripAdvisor Rating  4.5/5  1,377 reviews

Certificate of excellence 2023

Great Stay

Customer review rating 5.0/5

Brandon F. Business - Confirmed reviews ALL

Very attentive and accommodating. Timely!

Cher Monsieur F., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team - knowing that youi found our service attentive and had a great stay is our greatest reward! Thank you again for sharing your experience, and we hope to host you again in the near future. Sincerely, Valentine Guest Relations

Well located and an amazing stay.

Customer review rating 5.0/5

Jason M. Business - Confirmed reviews ALL

Seamless, private, perfection.

Cher Monsieur M., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is with great pleasure that we receive your compliments! It is really rewarding to us to know you had an amazing stay in our Parisian maison. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Valentine Guest Relations

Five stars except the bed

Customer review rating 4.5/5

Linda Business - Confirmed reviews ALL

Lovely and gracious hotel, but the bed (with thick mattress topper) was well-used, sagging. Room was lovely. Staff was wonderful. Wonderful hotel.

Chère Madame C., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is a true pleasure for our teams to know you had a wonderful stay with us, and especially that you were satisfied with our service. We apologies if you found there was an issue with your bed. Please believe that this is not at all the quality we are used to deliver and that we take great pride in the comfort of the SofitelMyBed. Be assured that our housekeeping department was made aware of your comment and will do a quality check on the bed. We hope that this did not affect your experience too much, and we will be very happy to welome you again in the future and ensure you have a magnifique stay! Sincerely, Valentine Guest Relations

Lovely hotel, perfect location, attentive staff

Customer review rating 5.0/5

Mme. E. Couples - Confirmed reviews ALL

Our second stay at this hotel, really offers everything you need with a smile.

Chère Madame E., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. Thank you for your renewed trust and loyalty. It is always a pleasure to welcome guests back, and we are delighted you enjoy our property so much. Be assured that we have well noted your preferences regarding your room, and we will do our very best to allocate you a room you will like for your future stays. Thank you again for sharing your feedbacks, and we hope to welcome you back soon in Paris! Sincerely, Valentine Guest Relations

Some things not working

Customer review rating 3.5/5

Jeff Business - Confirmed reviews ALL

There were some things not working in my room: light in entry, bathroom scales, plugs in basin and bath. I expected everything to be operating as this is my usual experience at other Sofitel’s.

Cher Monsieur Watson Thank you for taking the time to share your experience in our hotel.. We would like to sincerely apologize for the inconvenience encountered during this stay. Please trust that this is an isolated event and is not at all the quality of service we are used to deliver to our guests at Sofitel Le Faubourg. Be assured that following this comment our technical team fixed all the elements described. We would also like to thank you for your kind comment regarding our teams - we are happy to know you were satisfied with their service. Once again, we thank you for your insights as they help us continuously improve the quality of our services. We hope to have the opportunity to welcome you back again and offer you a seamless, and magnifique stay at Sofitel. Sincerely, Valentine Guest Relations

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Other web-users rate our hotel

  • 494 reviews 9.7/10 Location
  • 590 reviews 7.5/10 Room
  • 949 reviews 9.3/10 Service
  • 233 reviews 8.8/10 Breakfast
  • 160 reviews 8.2/10 Food
  • 128 reviews 7.5/10 Cleanliness

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