Sofitel Paris Le Faubourg Hotel 5 stars

Customer review rating (ALL Rating) 4.6/5 6,719 reviews

ALLSAFE approved hotel

Information message

Sofitel Paris le Faubourg
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+ 21 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • The spirit of haute couture

  • An immersion in the heart of Paris

  • A chic and unmissable appointment

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Paris Le Faubourg

15, rue Boissy d'Anglas
75008 paris
france

Fax: (+33)1/44941428

Check-in from 15h00

Check out up to 12h00

  • BALARD CRETEIL:  8 CONCORDE

  • BERCY MADELEINE:  14 MADELEINE

  • LA DEFENSE CHATEAU DE VINCENNES:  1 CONCORDE

  • MAIRIE ISSY PORTE DE LA CHAPELLE:  12 CONCORDE

  • RER:  A AUBER

  • By plane

    PARIS ORLY At 15km / 9.38 miles

  • By plane

    ROISSY CDG At 25.15km / 15.63 miles

  • By helicopter

    LE BOURGET At 17km / 10.56 miles

  • By car

    A 1 At 12km / 7.5 miles

  • By car

    A 13 At 10km / 6.25 miles

  • By car

    A 14 At 8km / 5 miles

  • By train

    GARE DE L'EST At 4km / 2.49 miles

  • By train

    GARE DE LYON At 6km / 3.73 miles

  • By train

    GARE DU NORD At 4km / 2.49 miles

  • By train

    GARE SAINT LAZARE At 1.4km / 0.87 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 4km / 2.5 miles

GPS:48.868528, 2.321506

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Dream of a luxurious room in the heart of Paris? Then the Sofitel Paris Le Faubourg is the place for you. Its designer MyBed® bedding and decor by Pierre-Yves Rochon and Didier Gomez guarantee a good night's sleep in our 147 rooms and suites.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 65

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 5 people

Find out more

Our guest reviews for
Sofitel Paris Le Faubourg

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,719 reviews

TripAdvisor Rating 4.5/5

1,166 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Amazing location, clean, nice staff

Customer review rating 4.0/5

Honey D. Families - 01/12/2021 Confirmed reviews ALL

Amazing location, clean, nice staff

Dear Honey D., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mamoune, Guest Relations

Good location, good service

Customer review rating 4.0/5

Jerome H. Families - 01/12/2021 Confirmed reviews ALL

Good location, good service. However, room service wasnt up to expectation. We requested for coffee during breakfast and they didnt asked us to sign. Thought it was complimentary. They charged us when we checked out. Also, some other guest our room number to consume breakfast at restaurant for a number of days and we were charged too. Luckily i checked. I guess they have to improve this part of their service as it seems we may be charge for items we didnt used/consumed

Disappointing

Customer review rating 2.0/5

Richard Couples - 30/11/2021 Confirmed reviews ALL

Very minimal amenities, restaurant closed. Breakfast was under staffed with a queue at the door, had to wait for half the food to be restocked. Room was small and basic, especially the bathroom

Dear Monsieur D., Thank you for taking the time to tell us about your experience at the Sofitel Paris Le Faubourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues mentioned with the concerned Head of departments, in order to continuously improve ourselves. Regarding the fast check-out, I am sorry that you had to wait in the queue. You can directly leave your keys to the front desk or any Ambassador of the lobby if you have completed the fast check-out process and left your payment informations at arrival. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Do not hesitate to contact the Guest Relations team directly for your future stay, so that we can personnally ensure you have a most satisfying experience, Sincerely, Fabrinah Guest Relations Manager

Excellent location, fantastic staff

Customer review rating 4.5/5

Harbinder G. Families - 29/11/2021 Confirmed reviews ALL

Fantastic staff - Antoine , Jerome , all of them . Helped with taxis for family of 5, pcr tests etc . One of two rooms was ready on arrival at 8 am after a long flight . Location was superb . Rooms were great albeit one a bit small but normal for Paris I think - great welcome with macaroons and drinks and slippers each night and bed turn down service and tea at night . Excellent nespresso in room . Overall fantastic . Staff made it even better - so polite and helpful including the people cleaning the rooms

Well located, great breakfast

Customer review rating 3.5/5

Luc H. Solo - 28/11/2021 Confirmed reviews ALL

The hotel has an excellent location, with a very friendly doorman and a great breakfast with super staff as its main cards

Dear Luc H., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mamoune Guest Relations

Well located

Customer review rating 3.5/5

Anonymous Families - 26/11/2021 Confirmed reviews ALL

It was good

Dear Sarah A., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mamoune Guest Relation

Excellent location in superb luxury hotel

Customer review rating 5.0/5

Happy G. Couples - 25/11/2021 Confirmed reviews ALL

Beautiful hotel and room accommodations in wonderful location; service was excellent as well.

Dear Suzanne M., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mamoune, g. Relations

Well located luxury experience

Customer review rating 5.0/5

Anonymous Couples - 22/11/2021 Confirmed reviews ALL

This is a beautiful luxury hotel with excellent service in a fantastic location for shopping as well as sight-seeing or strolling.

Dear James M., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mamoune Guest Relation

Pleasant Stay❤️

Customer review rating 4.0/5

Kitty Solo - 21/11/2021 Confirmed reviews ALL

Helpful and accommodating staff. Special mention to the restaurant service and concierge team. Housekeeping upkeep of the room need more improvement.

Dear Carolyne P., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mamoune Guest Relation

Excellent location near Rue St Honore

Customer review rating 4.5/5

Michael Business - 21/11/2021 Confirmed reviews ALL

Reception and Concierge service excellent as always I have been staying on and off for 10 years

Great location, good service but no bar and breakfast extremely busy

Customer review rating 3.5/5

Np05 Couples - 21/11/2021 Confirmed reviews ALL

Fine for a short stay but couldn't get a drink on Saturday evening as the bar was closed. Breakfast is chaotic (room too small for the times when hotel is full).

Not what I expected

Customer review rating 0.5/5

Anonymous Solo - 19/11/2021 Confirmed reviews ALL

I was really disappointed about the cleanliness in the hotel. The toilet wasn’t clean which I took pictures of. I expected better from a five star hotel. I was trying to love the hotel because it’s beautiful and well located but it’ll be hard for me to recommend this hotel after my stay. For two out of the five nights I stayed the temperature in the room is ice cold and I couldn’t sleep. Serving my room was not done when I needed it. For the price I paid per night I would have thought the water pressure in the hotel would be better.

Dear Mr. M., I am truly sorry that your experience wasn't up to your expectation and I would like to reiterate our sincerest apologies for the inconveniences you encountered during your stay. At Sofitel we are striving to provide the best guest experience for each of our traveler and to make their stay as pleasant as possible. Rest assured that we will take appropriate measures so that such events do not happen again in the future. I truly hope that we will have the opportunity to regain your confidence in the future and offer you a more satisfying stay, please contact us directly for your future reservations at h1…, we will be happy to make you discover our other suites and to provide you a VIP treatment. Yours respectfully, Angie Farfan Guest Relations

Lovely hotel with top service!

Customer review rating 5.0/5

Sif Business - 17/11/2021 Confirmed reviews ALL

Everything I value the most was excellent: bed, breakfast and service.

Nice stay

Customer review rating 4.5/5

Mohammed Friends - 15/11/2021 Confirmed reviews ALL

The hotel had great location and the room was good. The service was good. Ms. Fabrinah made the service great as she was extremely helpful. Ms. Fabrinah’s help alone is good to convince us to stay again.

The best service in Paris

TripAdvisor rating 1.0/5

AntonZh116 21/10/2021 TripAdvisor review

We booked a deluxe room for two nights.Unfortunately we had some troubles with water in our room. We complained but no one fixed it and we must change the room. We were downgraded and got a cheapest room. No one contacted us to fix it and we did not get any refund back. I don’t recommend this hotel to anyone!

Dear Monsieur Anton, I am very sorry to read that your stay wasn’t up to your expectations. The experience you described is far from the service we strive to provide at Sofitel Paris le Faubourg. We have sent you a private message in order to further discuss the issues mentioned. The satisfaction of our guests is of paramount importance and we hope that you will be willing to give us the opportunity to welcome you again and regain your confidence. Please do not hesitate to contact the guest relations department directly at h1295-gr3@sofitel.com to arrange your future reservations in Paris. Yours respectfully, Fabrinah Guest Relations Team

Hors de question - "fashion week" ou pas

TripAdvisor rating 3.0/5

AlpenNordlicht Business - 07/10/2021 TripAdvisor review

Normally one of our favourite Sofitels. But this time unfortunately extremely stressed out staff (lack of staff...?). A shoe box as room (no upgrade because "fashion week"), with a tiny queen size bed, that had a topper that was even smaller. So you were always afraid to fall out. Try to sleep in that with two people... Probably better sleeping quality in the local YMCA... Huge disappointment.

Dear Guest, Thank you for taking the time to share your impressions following your recent stay at the Sofitel Paris Le Faubourg. I am truly sorry to read that you were disapointed by your experience with us and I sincerely apologize for the inconvenience you encountered. Be assured that this is not at all representative of the quality of service we strive to provide to our guests. Your feedback is really important to us as it helps us to constantly improve our service and make any necessary adjustments. I regret that we did not have the opportunity to meet during your stay, though I sincerely hope to have the chance to welcome you back, and if so please do not hesitate to contact me at h1295-gr4@sofitel.com for you future reservation so I can ensure that you have a memorable stay with us. We hope you will give us another chance to better serve you in the near future. Best regards, C. Montagne, Front of House & Guest Experience Director

Location and service.

TripAdvisor rating 5.0/5

Brian D 12/09/2021 TripAdvisor review

What a great location in Paris. Perfect for designer shopping. Hotel has great amenities, restaurant’s, outdoor cafe.etc. Easy to sightseeing and dining. Cafes nearby. People watching. Great price for location and great service.

We thank you very much for your excellent comment that we will be sure to share with the teams. We look forward to welcoming you again to the Sofitel Paris le Faubourg.

Great location and Great service

TripAdvisor rating 5.0/5

M6782RPalanc 12/09/2021 TripAdvisor review

Recently stayed in this hotel for 3 nights at the end of our trip to France prior to returning home to the USA. This hotel has an excellent location. It is private and staff and service are excellent. They are attentive to every detail. Concierge is very knowledgeable and very helpful, including booking all the tickets for us for our museum visits and finding the right place to get a Covid test prior to departure. We had an upgraded room for our stay and it was very well appointed. Breakfast was very good. Onsite restaurant was fair but there are plenty of restaurants nearby that are outstanding, including some Michelin 3 star restaurants. We had a great stay and this hotel helped conclude our trip to France with a great ending.

We thank you very much for your excellent comment which we will be sure to share with our Concierge Team in particular. We look forward to welcoming you again to the Sofitel Paris le Faubourg.

A wonderful hotel in Paris

TripAdvisor rating 5.0/5

Aviad M 16/07/2021 TripAdvisor review

We recently spent a week in Paris. We chose this hotel because of its location. It was a great choice. Excellent service, great decor, wonderful rooms. We can't wait to come back. If you are looking for a high quality hotel in the centre of Paris - consider this hotel.

Dear Monsieur M; We would like to thank you very much for choosing Sofitel Paris le Faubourg for your stay in Paris and for your lovely comment. We are delighted to read how much you enjoy our hotel and our team's service. Your satisfaction is the best motivation for our Ambassadors. We are looking forward to welcome you again, Kindest regards,

Fantastic hotel

TripAdvisor rating 5.0/5

Victravels1999 23/12/2020 TripAdvisor review

Highly recommended. We stayed for 3 nights and it was faultless. Lovely room, great breakfast and service. Will definitely stay again. The staff were all really helpful. Location is great too, close to Place de Vendome, great for shopping and near the Louvre. This will be our regular place to stay from now on.

Dear Madame, It was such a pleasure to welcome you again at Sofitel Paris le Faubourg. We are deeply touched that you have now made our hotel your Parisian home. Your lovely words are the best encouragement and reward for our teams. We are delighted at the expectation of welcoming you again soon, In the meantime, the whole team joins me in wishing you and your loved ones a Merry Christmas and a Happy New Year 2021 ! Warm regards, Vincent Arnaud General Manager

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