Sofitel Paris Le Faubourg Hotel 5 stars

Customer review rating 4.6/5 5,995 reviews

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Sofitel Paris Le Faubourg
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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • The spirit of haute couture

  • An immersion in the heart of Paris

  • A chic and unmissable appointment

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Hammam
  • Babysitting on requestPaying
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Paris Le Faubourg

15, rue Boissy d'Anglas
75008
paris
france

Tel: +33144941414

Fax: (+33)1/44941428

Check-in from 15h00

Check out up to 12h00

  • BALARD CRETEIL :  8 CONCORDE

  • BERCY MADELEINE :  14 MADELEINE

  • LA DEFENSE CHATEAU DE VINCENNES :  1 CONCORDE

  • MAIRIE ISSY PORTE DE LA CHAPELLE :  12 CONCORDE

  • RER :  A AUBER

  • By plane

    PARIS ORLY At 15km / 9.38 miles

  • By plane

    ROISSY CDG At 25.15km / 15.63 miles

  • By helicopter

    LE BOURGET At 17km / 10.56 miles

  • By car

    A 1 At 12km / 7.5 miles

  • By car

    A 13 At 10km / 6.25 miles

  • By car

    A 14 At 8km / 5 miles

  • By train

    GARE DE L'EST At 4km / 2.49 miles

  • By train

    GARE DE LYON At 6km / 3.73 miles

  • By train

    GARE DU NORD At 4km / 2.49 miles

  • By train

    GARE SAINT LAZARE At 1.4km / 0.87 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 4km / 2.5 miles

GPS :48.868528, 2.321506

Our accommodations

Dream of a luxurious room in the heart of Paris? Then the Sofitel Paris Le Faubourg is the place for you. Its designer MyBed® bedding and decor by Pierre-Yves Rochon and Didier Gomez guarantee a good night's sleep in our 147 rooms and suites.

SUPERIOR ROOM - Double size bed - Didier Gomezdesign

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone(...)

LUXURY ROOM - Elegance and style - Queen or King size bed - Didier Gomez design

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone(...)

LUXURY TWIN ROOM - Elegance and style - 2 single beds - Didier Gomez design

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone(...)

PREMIUM LUXURY ROOM - Room and lounge area - Didier Gomez design

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

BLOSSOM

Type of cuisine: French

A garden theme spills into the restaurant while couture style extends to the terrace. The two come together as one as a reminder that nature, cuisine and fashion are influenced by the same seasons.

Menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR DU FAUBOURG

Non contractual photo

This luxurious bar, bubbling with conversation, embodies the Parisian spirit. Elegantly designed by Didier Gomez, enjoy lunch or a cocktail surrounded by the latest trends.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 59

  • Maximum capacity: 52 people

  • Maximum banquet capacity: 5 people

Find out more

Our guest reviews for
Sofitel Paris Le Faubourg

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,995 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,111 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Safest street in Paris...

Customer review rating 4.6/5

Jean P. T. Couples - 02/08/2020 Confirmed reviews ALL

Well prepared for the current circumstances...

Dear Monsieur T., We would like to thank you for sharing your experience, following your stay at the Sofitel Paris Le Faubourg. We are very delighted that you enjoyed your stay at Sofitel Paris Le Faubourg and we hope to see you back in Paris very soon. Yours sincerely, Nina, Guest relations

Excellent hotel

Customer review rating 4.6/5

Victoria Couples - 30/07/2020 Confirmed reviews ALL

Great location, very helpful staff, peaceful and quiet

Dear Madame W., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. I am delighted to read that you enjoyed your stay with us, especially the location and our helpful teams. We look forward to welcoming you again very soon for a new experience, Best Regards, Morgane,Guest Relations

Perfect location and the best staff

Customer review rating 4.6/5

Victor F. Couples - 28/07/2020 Confirmed reviews ALL

from the moment i stepped in, i felt like home, the night reception staff gave us a warm welcoming and great treatment. Guy the chief concierge was amazing and very helpful. Overall one of the best experiences. We are very grateful.

Dear Monsieur F. Ordonez, Thank you very much for taking the time to fill our satisfaction survey following your stay at Sofitel Paris le Faubourg. We are extremely touched by your excellent review, knowing you enjoyed your stay with us. Thank you again for highlighting the service you received especially from the Chief concierge and please be assured that I will share your kind words with all the team. Again thank you for all your words of praise and we all look forward to welcoming you back. Best Regards, Morgane, Guest Relations

Perfect location, great hotel

Customer review rating 4.6/5

S S. Friends - 27/07/2020 Confirmed reviews ALL

Hotel was great, room was well appointed, clean, bright, very comfy beds, pillows & linen, plenty mirrors & power points, my room was located first floor street side & never heard any street noise sound proofing was excellent, also never heard any internal corridor noise. Reception staff pleasant, helpful & welcoming.

Dear Madame S., I would firstly like to thank you for taking the time to write such a wonderful review, and thank you for choosing Sofitel Paris Le Faubourg, Paris for your recent visit to the city of lights! I am so happy to hear that everything went smoothly and surpassed your expectations. Thank you again for highlighting the service you received especially from the Front deskl and please be assured that I will share your kind words with all the team. I look forward to having the pleasure of welcoming you back to Sofitel Paris Le Faubourg, Paris very soon, Best Regards, Morgane,Guest Relations

Second stay, first was about a week before lockdown so happy with hotel in general

Customer review rating 4.6/5

Anonymous Friends - 14/07/2020 Confirmed reviews ALL

Staff is excellent and very accommodating during these difficult times, and also realised when I stayed you were not up and fully operational. Experience was vey good

Dear Madame M., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that we will have the pleasure to welcome you again, Sincerely, Fabrinah Guest Relations

Great location and stylish hotel

Customer review rating 4.6/5

Hugo M. Solo - 13/07/2020 Confirmed reviews ALL

brief 2 night stay in Paris. I required a hotel that allows dogs. On arrival in my room i found a wonderful dog basket ready for my puppy to sleep in. Very clean and stylish property. The staff if incredibly helpful and always on hand to assist.

Dear Monsieur M., We would like to thank you for sharing your experience, following your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback, especially regarding the professionalism of our staff. Your satisfaction is the best reward for their work. Please rest assured that I will share your kind words with the entire team. We certainly hope to have the pleasure to welcome you back in a near future in the City of Lights. Kindest regards, Nina, Guest relations

excellent stay, very nicely located

Customer review rating 4.6/5

Bart R. Families - 13/07/2020 Confirmed reviews ALL

Excellent service. Wonderfull experience.

Dear Monsieur R., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel, especially to celebrate this very special event. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Fabrinah Guest Relations

A relief to be back, but with a lack of warmth we we're used to

Customer review rating 4.6/5

Johan V. R. Couples - 13/07/2020 Confirmed reviews ALL

We had been looking forward to it, to our trip to Paris and especially to the reunion in the hotel, but it turned out. There were few familiar faces. But who was there and recognized us, was nice to see again. Still, our stay lacked warmth. It is completely logical after this period of lockdown but the disappointment is great. So big even that we hesitate to go back to Paris. There is a lot of closure, the atmosphere is completely different. And certainly in the hotel. No reproach to the staff, but the rules around Covid make it so strict, that there's still little enthusiasm to make a stay cosy. To be honest, that's why I found the price relatively expensive. Normally we don't make a point of that, but in this one we do. There's just not much staff present and that's reflected in the service. Normally it is flawless, but unfortunately not now. Specifically, we asked for an ironing board and iron (because that was not available now), but we never got it. But when we arrived a nice surprise in our room, thanks to Nina and Stéphane. Mathilde and Morgane did their utmost to make us feel at home again, but you can tell from them that it is not a normal period. In short: I don't blame anyone, and I don't want to talk about a bad experience, but if I'm honest, the atmosphere isn't pre-corona yet. The restart makes itself felt. We miss our familiar faces and hopefully, when we come back soon, we'll see everyone again.

Well located otherwise horrible

Customer review rating 4.6/5

Leah L. Couples - 11/07/2020 Confirmed reviews ALL

Room was dirty and delapitated. Room service didn’t pay attention to detail (ex. Took used coffee cups with but didn’t provide clean ones) Service is super slow, not due to incompetence but due to only one rep working at front. When we arrived we had to wait 10 min for her to finish her phone call, otherwise she was friendly and helpful. The rooms are absolutely a joke in quality for what you pay for. 500 eur per night and the sink was broken, paint chipping off the door. Super location but I would not comeback. Rather spend double and stay at a REAL five star hotel.

Dear MadameLaukien, First of all, we would like to thank you for having chosen the Sofitel Paris Le Faubourg for your stay in Paris. We wanted to thank you again for your valuable feedback regarding your stay with us and to present you our sincerest apologies regarding the different issues you had to experience during your stay . We are sorry that your stay did not meet your expectations. Further to your comment, I have already shared your feedback with our different heads of department as the F&B manger and Front office manager so to take appropriate measures so that such events do not happen again in the future. Please rest assured that your experience does not reflect the quality of service our Ambassadors are used to provide to our guests. Indeed, at Sofitel we are striving to provide the best guest experience for each of our traveler and to make their stay as pleasant as possible. For your next stay in Paris, please do not hesitate to contact us directly at h1… as we would be delighted to take personal care of your reservation, and offer you the best service. We remain at your entire disposal for any further you may have and we hope that you will give us the opportunity to show you the hospitality that we requests are used to provide. Sincerely, Morgane,Guest Relations

Amazing location

Customer review rating 4.6/5

Anonymous Business - 10/07/2020 Confirmed reviews ALL

great service, very poor and cheesy interior design, rooms too dark and small.

Dear Monsieur C., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. I am delighted to read that you enjoyed your stay with us, especially the location and our friendly and helpful teams. I am however very sorry to hear that your room and the decoration did not met your expectation. We understand your concerns regarding size and furniture, indeed, due to the situation and to ensure your safety we had to removed some decorations items from the rooms. Your opinion is very important to us, rest assured I have shared your feedback. We sincerely hope to have another chance to welcome you back should you come to Paris again. Best regards Morgane, Guest Relations

Excellent short stay

Customer review rating 4.6/5

Eab Business - 09/07/2020 Confirmed reviews ALL

First time in a hotel after the lockdown. Despite strictly enforced hygiene measures, the service was efficient and my stay very pleasant

Dear Mr B., Thank you for choosing to stay with us recently. We very much appreciate your comments regarding your experience. It is always a pleasure to receive positive feedback, especially during this moment, when the staff works even harder to ensure a quality of service despite strict hygiene measures. Your comments will be shared with our team and will serve as an encouragement to all of our staff! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mélissa Guest Relations Manager

Well located, excellent staff, extremely comfortable

Customer review rating 4.6/5

Peter E. F. Couples - 30/03/2020 Confirmed reviews ALL

Excellent, with one exception, Due to the COVID -19,our stay was shortened by one night, albeit that I paid in full prior to my arrival. I requested a voucher or some recompense for not taking up the 4th. night, unfortunately your receptionist could not facilitate our request.

Great location, excellent staff, beautiful hotel!

Customer review rating 4.6/5

Jen Families - 25/03/2020 Confirmed reviews ALL

We couldn’t have been happier with our stay at the Sofitel Paris Le Faubourg!

Dear Madame K., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Fabrinah Guest Relations Team

excellent location, friendly service, prompt checking-in/check-out

Customer review rating 4.6/5

Melanie Business - 19/03/2020 Confirmed reviews ALL

A pleasant stay in clean and friendly environment. Great Service!

Dear Mrs D., We would like to thank you very much for choosing Sofitel Paris Le Faubourg for your stay in Paris earlier this year. It was a pleasure to welcome you ! I am glad that you enjoyed your experience with us, especially the friendly service from our teams and our location. I would like to thank you as well for your constructive feedbacks and recommendations, that will allow us to serve you better in the future. We truly hope that we will have the pleasure of welcoming you again on your next trip to Paris, Sincerely, Fabrinah Guest Relations Team
Customer review rating 4.6/5

Nadine M. Friends - 12/03/2020 Confirmed reviews ALL

Everything was great - staff wonderful and overall experience was great

Dear Madame M., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your satisfaction is the most amazing reward for all of us ! Thank you again for sharing your experience, and we hope your next visit will be as wonderful as the previous one. Sincerely, Fabrinah Guest Relations Team

Perfect 25th Wedding Anniversary Celebration

Customer review rating 4.6/5

Nick C. Couples - 09/03/2020 Confirmed reviews ALL

Fantastic, your staff went above and beyond the call of duty by dressing our room beautifully to celebrate our 25th wedding anniversary .

Dear Madame and Monsieur C., We would like to thank you for choosing Sofitel Paris le Faubourg for you recent stay in Paris, and for taking the time to share your impression. It was a real pleasure to welcome you to celebrate your wedding anniversary ! Gabriel and I took heart in making this moment a very special one and offer you a memorable experience. We are very happy to read how much you enjoyed your "perfect" experience with us ! I will share your lovely comment with Gabriel and the whole team, this is the best motivation and inspiration to receive for all of us ! I hope that we will have the pleasure to see you again very soon in the City of Love for other Magnifique Sofitel moments, Warm regards and Best wishes, Fabrinah Guest Relations

Good stay

Customer review rating 4.6/5

Shatrugan Couples - 08/03/2020 Confirmed reviews ALL

Good experience. The room however needs a bit of dating. Such as a newer shower.

Dear Shatrugan S., Thank you for taking the time to share your impressions regarding your stay at the Sofitel Paris Le Faubourg. We are glad that you enjoyed your experience. We have however taken well note of your feedback regarding the room, in order to continuously improve ourselves and satisfy you better. We are looking forward to the opportunity of welcoming you again, Best regards, Fabrinah Guest Relations Team

Great service

Customer review rating 4.6/5

Anonymous Families - 05/03/2020 Confirmed reviews ALL

The staff is incredibly kind and helpful, much appreciated.

Dear Monsieur O., Thank you very much for all your words of praise as we genuinely love to pamper our guests. This will serve as an encouragement to all our ambassadors to keep on providing such standard of services. We hope we will have the pleasure to welcome you back to Le Faubourg when your travels bring you back to Paris. Best regards, Morgane,Guest Relations

Liked location

Customer review rating 4.6/5

Pietra S. Couples - 05/03/2020 Confirmed reviews ALL

Bed in room 320 was very uncomfortable and the mattress needs to be replaced. Shower wasn’t draining.

Dear Madame S., Thank you for taking the time to tell us about your experience at the Sofitel Paris Le Faubourg. I am sorry that your experience did not meet your expectations and especially the quality of the matress and the shower. We immediately shared your feedback to our Housekeeping Manager and our technical Manager to make sure all appropriate measures will be taken to avoid such disagreements. I personally would like to make sure you have a better experience during your next stay with us. Please contact us at h1… for your next stay in Paris, so that we can ensure you have a memorable experience. We hope that we will have the opportunity to regain your confidence in the future and serve you better, Yours respectfully, Morgane, Guest Relations
Customer review rating 4.6/5

V B. Solo - 04/03/2020 Confirmed reviews ALL

room service menu was missing but i was looking for it everywhere before calling room service. When eventually they came, they brought the breakfast menus, not the menu for snacks/dinner. Apart from this, all good.

Dear Madame B., First of all, thank you for taking the time to tell us about your experience at the Sofitel Paris Le Faubourg. It is indeed with great attention that we have aknowledge the details of your recent stay. Reading your survey, I am sorry that the overall quality of your stay did not meet your expectations, especially with the Room-Service. Please allow me to express my sincerest apologies Be assured this does not reflect to the values of our hotel and the high quality of services we strive to offer on a daily basis. You can rest assured that our Food&Beverage Manager has been informed of the situation to make sure all appropriate measures will be taken to avoid any such future occurrence. Once again, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Nina, Guest relations
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