Novotel Mumbai Juhu Beach 5 stars

Customer review rating (ALL Rating) 3.4/5 1,416 reviews

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Description

Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gadda da Vida - Chic sea beachside lounge

  • Experience newly renovated rooms with modern decor

  • Pet friendly hotel

  • Hookah is not permitted in the hotel premises

Our accommodation(s)

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Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg, Juhu Beach
400 049 MUMBAI
India

GPS:19.108683, 72.824364

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.4/5  1,416 reviews

TripAdvisor Rating  4.1/5  4,721 reviews

Certificate of excellence 2025

Amazing breakfast

TripAdvisor rating 5.0/5

Peb K TripAdvisor review

Breakfast is very good and services are amazing. Wanted to thank full staff and Himani for great hospitality and going above and beyond in serving breakfast.

Dear Peb, Thank you for your kind words regarding our breakfast and the service you received. We are pleased to hear that Himani and the team contributed to your positive experience. Your feedback is sincerely appreciated and serves as motivation for our staff. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 2.5/5

Aftab K. Families - Confirmed reviews ALL

I liked location of this hotel. It was well located and had direct juhu beach access. Rooms were decent. Buffet breakfast was horrible. There were very less items and that too was not refilled timely. There was live counter for dosa. I ordered 1 dosa for my daughter and waited for long 25 mins but dint get it. When I reminded it to waiter he inquired and told me that sorry no its not available. I requested him again but the waiter straight away said now its not available. My 4 years daughter was waiting so long for it. This was completely unprofessional from such reputed hotel chain.

Dear Aftab Thank you for sharing your feedback regarding your recent stay at Novotel Mumbai Juhu Beach. We appreciate your positive comments about our location and the quality of the accommodations. However, I regret to hear that your experience with the buffet breakfast did not meet your expectations. Thank you once again for your valuable input. We hope you will consider staying with us again in the future, allowing us the opportunity to provide you with a more satisfactory experience. Best Regards, KUNAL SHANKER GENERAL MANAGER

Stay at Novatel Juhu Beach

TripAdvisor rating 5.0/5

Rickp15 TripAdvisor review

My experience at Novotel Juhu Beach has been extremely favorable. The hotel is just a few steps away from the beautiful beach, and the staff are incredibly friendly and welcoming. Our room was cleaned daily to perfection, thanks to the excellent service provided by Aakash and Subimal. Their attention to detail truly enhanced our stay.

Dear Guest, Thank you for sharing your positive experience at Novotel Mumbai Juhu Beach. We are delighted to hear that our proximity to the beach, along with the friendly demeanor of our staff, contributed to an enjoyable stay. We will certainly convey your kind words to Aakash and Subimal, as their dedication to service is invaluable to us. We hope to welcome you back soon for another memorable visit. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 0.5/5

Arvind M. Business - Confirmed reviews ALL

V poor

Dear Mr. M. Thank you for your feedback. We regret to hear that your experience did not meet your expectations. Your comments are important to us as we strive to enhance our services and ensure a better experience for our guests. Look forward meeting you your upcoming visit to Mumbai. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 0.5/5

Rakesh M. Business - Confirmed reviews ALL

Pathetic experience. I requested to send invoice over email while checking out and it's been almost a month and have not received. I even made a call but still not sent. Even in past I had to call multiple times to get invoice.

Dear Rakesh Thank you for sharing your concerns regarding your experience with the invoice request. We sincerely apologize for the inconvenience you have faced and appreciate your feedback, which is vital for our improvement. Please be assured that your comments will be reviewed by our team and invoices emailed to you. Best Regards, KUNAL SHANKER GENERAL MANAGER

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Other web-users rate our hotel

  • 529 reviews 9.4/10 Location
  • 1,102 reviews 5.4/10 Room
  • 1,586 reviews 6/10 Service
  • 15 reviews 3.8/10 WiFi
  • 641 reviews 6.8/10 Food
  • 431 reviews 2.9/10 Cleanliness
  • 355 reviews 4.2/10 Amenities
  • 313 reviews 3.7/10 Comfort

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