ibis Styles Paris Bercy 3 stars

Customer review rating (ALL Rating) 4.0/5 5,850 reviews

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ibis Styles Paris Bercy - Image 1
ibis Styles Paris Bercy - Image 2
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ibis Styles Paris Bercy - Image 4
77 rue de Bercy, 75012 PARIS, France

Description

Hotel extras

  •  Metro lines 14 + 6 opposite hotel ✈️ Orly Airport in 20 mins via line 14

  •  Opposite Bercy station; 10-min walk to Gare de Lyon  Near Accor Arena

  • Le Papa Cabane: terrace, live sport events, cocktails, pizzas, platters

  • GREEN KEY: Sustainable Tourism Certification 

  • 7 renovated meeting rooms with daylight Terrace overlooking Parc de Bercy

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with twin beds

Photo out of - Standard Room with twin beds

Air-conditioned room with two 35" single beds, Micro Green soft pillows, a cozy duvet and 3" mattress topper for even more comfort! 43" flat-screen TV with international channels and free WIFI.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Hair dryer
  • Soundproof doors
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 14 m² / 150 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Enjoy the comfort of a queen-size bed with Sweet Bed by ibis bedding as well as functional equipment adapted for people with reduced mobility. Flat-screen TV, free WIFI, air conditioning.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Hair dryer
  • Soundproof doors
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Ideal for your family, the suite can accommodate two adults and two children. It offers a queen-size bed and a sofa bed for two people, a 43" LCD TV and air conditioning.

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Double sofa bed(s) x1

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Hair dryer
  • Soundproof doors
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis Styles Paris Bercy

77 rue de Bercy
75012 PARIS
France

GPS:48.83859, 2.381206

Telephone
Fax +33 1 53 46 50 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • 361 rooms
  • 7 rooms for people with reduced mobility
  • 7 family rooms
  • 9 connecting rooms
  • 361 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Pressing

Entertainment

  • Football Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

7 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s library
  • Board games available
  • Indoor playground for children
  • Play area
  • Green area
  • Foosball
  • Children''s TV Channels

Sports and leisure

Boules/petanque

  • Nearby

Jogging track Additional charge

  • Nearby

Skating rink Additional charge

  • Nearby
  • Near the property
  • Indoor parking
  • Public
  • 50 parking spaces

  • Parking pricing: 30.00 € 30 EUR Per day

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

LE BACKSTAGE

Photo out of - LE BACKSTAGE

Backstage Bar: the highlight of your evenings in Bercy. A lively, sunny terrace in a relaxed, urban setting near Accor Arena. The perfect spot for coffee or cocktail after work or before/after an event.

Bar Type
BAR
Capacity
40
Accessibility
Accessible service
Telephone +33 1 53 46 50 50

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Foosball
  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

Backstage Bar: the highlight of your evenings in Bercy. A lively, sunny terrace in a relaxed, urban setting near Accor Arena. The perfect spot for coffee or cocktail after work or before/after an event.

Enjoy an energy boost with our gourmet and healthy buffet. Re-fuel on French pastries and breads, cold cuts, cheeses, fresh fruit and create-your-own yogurt bowls with our selection of toppings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  5,850 reviews

Customer review rating 3.5/5

Alex A. Couples - Confirmed reviews ALL

Dear M.A., Thank you for your feedback. We appreciate your comments regarding the comfort of the bed. Our hotel aims to provide essential facilities at a competitive price, and we continuously strive to enhance our offerings for our valued guests. Goodbye, Ibis Styles Paris Bercy

Customer review rating 1.0/5

Jan O. H. Couples - Confirmed reviews ALL

Dear Jan O. H., Thank you for taking the time to share your concerns regarding your recent stay at Ibis Styles Paris Bercy. I sincerely apologize for the distressing experience you encountered, particularly concerning the theft of your partner's bag. I acknowledge how distressing this must have been, especially given the importance of the items involved. We take the security of our guests and their belongings very seriously. I regret that the response you received from our team did not meet your expectations. It is our policy to investigate such incidents thoroughly, and I am disappointed to hear that the communication you received fell short. Your feedback regarding the demeanor of our staff has been noted, and it will be addressed with the relevant team members. We strive for a high standard of service, and it is clear that we did not achieve this during your visit. Thank you once again for your feedback. We will use your comments to improve our services in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 2.0/5

Rodrigo S. Friends - Confirmed reviews ALL

Dear Mr. S., Thank you for your feedback. I regret to hear about your experience with our team. We strive to provide exceptional service, and your comments will be shared with the staff to enhance our guest experience. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Louise M. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Ljubos U. Business - Confirmed reviews ALL

Dear Mister U., Thank you for your kind feedback. We are pleased to hear that you appreciated our location, the politeness of our staff, the quality of our breakfast, and the cleanliness of our hotel. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Ibis Styles Paris Bercy

Dear M.A., Thank you for your feedback. We appreciate your comments regarding the comfort of the bed. Our hotel aims to provide essential facilities at a competitive price, and we continuously strive to enhance our offerings for our valued guests. Goodbye, Ibis Styles Paris Bercy

Customer review rating 1.0/5

Jan O. H. Couples - Confirmed reviews ALL

Your hotel is exactly what one would expect from a budget hotel. The quality of a hotel depends on its staff, and in this regard, you failed completely. On our final day, just as my partner and I were preparing to leave for home, my partner’s crossbody bag was stolen in the breakfast room. We were seated at the far end of the room; for a brief moment, we both stepped away from the table, and the bag was stolen—either by another guest or by a member of your staff. We reported the incident immediately and were told by one of your employees that there was surveillance footage of the room. The dining room manager I spoke to was extremely dismissive and rude; I then contacted the reception, who reached out to someone else. That person arrived after a while, asked us to wait, and gave the impression that they would check the surveillance footage. We waited a long time, but that person never returned. Eventually, we had to leave to catch our flight, and we informed the reception. We were left with the impression that you simply let us wait until we had to leave so that you could be rid of the problem. The bag contained a passport, an iPhone, credit cards, keys, and other items. Your staff failed completely.I have also reported the incident to Hotels.com.

Dear Jan O. H., Thank you for taking the time to share your concerns regarding your recent stay at Ibis Styles Paris Bercy. I sincerely apologize for the distressing experience you encountered, particularly concerning the theft of your partner's bag. I acknowledge how distressing this must have been, especially given the importance of the items involved. We take the security of our guests and their belongings very seriously. I regret that the response you received from our team did not meet your expectations. It is our policy to investigate such incidents thoroughly, and I am disappointed to hear that the communication you received fell short. Your feedback regarding the demeanor of our staff has been noted, and it will be addressed with the relevant team members. We strive for a high standard of service, and it is clear that we did not achieve this during your visit. Thank you once again for your feedback. We will use your comments to improve our services in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 2.0/5

Rodrigo S. Friends - Confirmed reviews ALL

Rude and unprepared staff

Dear Mr. S., Thank you for your feedback. I regret to hear about your experience with our team. We strive to provide exceptional service, and your comments will be shared with the staff to enhance our guest experience. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Louise M. Families - Confirmed reviews ALL

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Customer review rating 5.0/5

Ljubos U. Business - Confirmed reviews ALL

Polite staff. Good breakfast. Clean.

Dear Mister U., Thank you for your kind feedback. We are pleased to hear that you appreciated our location, the politeness of our staff, the quality of our breakfast, and the cleanliness of our hotel. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Capatina C. Families - Confirmed reviews ALL

good location, near to metro station, small rooms but clean, good breakfast

Customer review rating 4.5/5

Deborah F. Solo - Confirmed reviews ALL

A great overnight stay in an interesting area near the Gare de Lyon

Dear Deborah F., Thank you for your positive feedback regarding your stay. We are delighted to hear that you enjoyed our location near the Gare de Lyon and found your overnight experience pleasant. We hope to welcome you back in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 0.5/5

Aurelia B. Families - Confirmed reviews ALL

Dirty toilets, very bad customer service, i had to clean myself the toilets and i have disabilities

Dear Mme.B., Thank you for your feedback. I sincerely apologize for the cleanliness issues you encountered and for the level of service that did not meet your expectations. Your experience is important to us, and we appreciate your comments as they will be evaluated to enhance our services. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Carole G. Families - Confirmed reviews ALL

Enjoyable stay, comfortable room, located in a nice area with plenty of restaurants and a lovely park nearby

Dear Madam G., Thank you for sharing your feedback regarding your recent stay. We are delighted to hear that you found your room comfortable and appreciated the vibrant area surrounding our hotel. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Ibis Styles Paris Bercy

Customer review rating 2.0/5

Lluisa G. M. Couples - Confirmed reviews ALL

we slept at ibis Styles after a long trip to Cabo Verde and a long day of flying back to Europe. We arrived after midnight in the hotel, the pictures of the rooms on the website are nothing like the real deal. The rooms are quite old and feel outdated. The bed was comfortable and soft. One thing we really didn't like is that we missed breakfast and decided to sleep a bit longer but around 9am a member of the cleaning staff knocked and kept knocking on our door to clean the room. Our rest was interupted and we didnt sleep anymore. The rest of the staff is super professional and friendly. It's just a pity that the hotel and interior is so old and feels off.

Dear Madam G. M., Thank you for taking the time to share your experience at ibis Styles Paris Bercy. We appreciate your kind words regarding our staff's friendliness and professionalism. However, I regret to learn that your stay did not meet your expectations due to the condition of the accommodations and the disturbances you encountered. We acknowledge the importance of a restful stay, especially after a long journey. Your comments regarding the room's condition have been duly noted, as we continuously strive to enhance our guests' experiences. Additionally, our housekeeping team adheres to a schedule designed to respect guests’ privacy, and I apologize that this was not your experience. We aim to ensure a comfortable environment for all our visitors. Thank you once again for your feedback. Your insights are invaluable as we look to improve our services and facilities. Best regards, Ibis Styles Paris Bercy

Customer review rating 3.0/5

Samantha V. Z. Friends - Confirmed reviews ALL

Our stay at the ibis Styles hotel was disappointing. The area outside the hotel was littered with rubbish, creating an unwelcoming and unsafe atmosphere. Our initial room was also in poor condition: there was mould beneath the bathroom basin, the shower floor was stained yellow, the toilet seat had hardened silicone on it, and the toilet repeatedly clogged. We raised our concerns with the front desk, and the staff kindly moved us to another room, which was in better condition. While we appreciated their assistance, the overall experience left us uncertain about whether we would stay there again.

Dear Madam V. Z., Thank you for sharing your feedback regarding your recent stay at ibis Styles Paris Bercy. I am sorry to hear about the issues you encountered, particularly with the cleanliness of your initial room and the surrounding area. We strive to maintain a high standard of cleanliness and a welcoming environment, and it is concerning to learn that we fell short during your visit. I appreciate your acknowledgment of our staff's efforts to assist you in relocating to a more suitable room. Your comments have been noted, and we will address the maintenance concerns you raised to ensure a better experience for future guests. Thank you once again for your valuable input. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Pranav P. Couples - Confirmed reviews ALL

Good location and neighbour hood with well metro and train connectivity. Good and supportive staff.

Dear Mister P., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our location, connectivity, and the support from our staff. Your feedback motivates us to continue providing excellent service. Best regards, Ibis Styles Paris Bercy

Customer review rating 3.5/5

Jaime M. Solo - Confirmed reviews ALL

i did not find de qr code entrance very client friendly, especialy when you have no clue that the lights won't stay on unless you stick the qr code card in the opening for it.

Dear Jaime M., Thank you for sharing your feedback regarding your experience with our entrance system. I apologize for any confusion caused by the lighting mechanism. Your comments are valuable to us as we continually strive to improve our guest experience. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Samad T. Couples - Confirmed reviews ALL

Yu at reception went above and beyond during our stay. For my wife’s birthday, she surprised us with a beautiful decoration and balloons in our room such a thoughtful touch that made the day truly special. Her warmth and attention to detail turned a simple hotel stay into a memorable experience. Thank you, Yu!

Dear Mister T., Thank you for your generous feedback regarding your recent stay with us. We are delighted to hear that Yu's exceptional service and thoughtful gestures made your wife's birthday celebration memorable. Such personalized touches are what we strive for at ibis Styles Paris Bercy, and it is rewarding to know they resonated with you. We appreciate your kind words and hope to welcome you back for another delightful experience in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.0/5

Albert T. Solo - Confirmed reviews ALL

Entrance Metro station lines 6 and 14 in front of the Hotel

Dear Mister T., Thank you for your positive feedback regarding our hotel's location. We are pleased to hear that you found the proximity to the Metro station convenient for your travels. We hope to welcome you again in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Ian J. Couples - Confirmed reviews ALL

Good location for metro station

Dear Mister J., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciate our convenient location near the metro station. We look forward to welcoming you back on your next visit. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.0/5

Tomasz S. Families - Confirmed reviews ALL

Overall, I rate my stay and the service highly. I only had one unpleasant experience. After returning to the hotel following a long and tiring day, I noticed that someone had been going through my suitcase. After checking, I discovered that £10 had been taken from my wallet. This was not a pleasant experience at all, and it is not about the amount of money, but rather the fact that someone had gone through my personal belongings. Hotels usually provide safes, but unfortunately, this one did not, which made things easier for the cleaner

Dear Mister S., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you found our location convenient and rated our service highly. However, I am truly sorry to learn about the distressing experience you encountered with your personal belongings. We understand how important the security of our guests' items is, and I regret that our facilities did not meet your expectations in this regard. Please be aware that we do have a safe room in the hotel. You can ask our front desk team for more explanation. While we strive to maintain a secure environment, I appreciate your comments and will consider them as we continually seek to enhance our guest experience. Thank you once again for your review. We hope to welcome you back in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Lovely location close to metro, park and many cafes. Comfortable room, slept very well. Varied, quality breakfast. Friendly, professional staff.

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Manager on arrival was rude. Rooms tired & dated but clean & fine for short stay. Breakfast food good but disorganised & lack of seating.

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The front desk staff were not the best. Often had to wait 15 minutes just to talk to someone. Some were friendly others were not.

Other web-users rate our hotel

  • 2,856 reviews 9.5/10 Location
  • 4,676 reviews 4.2/10 Room
  • 2,844 reviews 8.3/10 Service
  • 22 reviews 7.4/10 WiFi
  • 2,579 reviews 7.4/10 Breakfast
  • 1,584 reviews 4/10 Cleanliness
  • 917 reviews 3.5/10 Vibe
  • 697 reviews 4.9/10 Value

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