ibis Styles Paris Bercy 3 stars

Customer review rating (ALL Rating) 4.0/5 5,063 reviews

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77 rue de Bercy, 75012 PARIS, France

Description

Hotel extras

  • Metro line 14: reach Orly airport in 20 minutes

  • In front of the Bercy train station and the Accor Arena Bercy

  • 7 bright, and renovated meeting rooms

  • Air-conditioned bedrooms with a unique design by world-renowned artists

  • We Proudly Serve Starbucks®

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Hotel location

ibis Styles Paris Bercy

77 rue de Bercy
75012 PARIS
France

GPS:48.83859, 2.381206

Telephone
Fax +33 1 53 46 50 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

LE BACKSTAGE

Visit our bar for an after-work drink with colleagues, an evening with friends or to relax before a concert. On sunny days, head to our terrace away from the brouhaha of Paris for a cocktail or coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  5,063 reviews

TripAdvisor Rating  3.6/5  3,596 reviews

Not up to their usual standard

TripAdvisor rating 2.0/5

Robert W Couples - TripAdvisor review

We have been using then hotel for many years - it is convenient for where we need to go in Paris. We asked for a room on the top floor, nice and quiet, and were allocated one. However as soon as we opened the door the unhealthy smell of drains was evident. We had had this problem 8 months ago and assumed it will have been long solved. It was not. We were offered a nearby room - same problem. A third room we were told had been renovated but there was an even stronger smell. We finally took a room on the 5th floor. That had no air-conditioning, so after 1 night we moved to a room on the other side of the hotel that did have air conditioning - we were told only half the hotel had it. Now we woke up in the middle of the night to discover that someone had come in to the room and removed the key that was controlling the lights (without waking us). The duty manager apologised, but never gave us an explanation. There are clearly maintenance issues at the hotel. We would consider it again for its convenience for us, and its excellent breakfasts but we would be very picky about the room.

Customer review rating 4.0/5

Lionel F. Solo - Confirmed reviews ALL

La situation près d'une station de la ligne 14 est un bonheur quand on vient ou repart à Orly Par contre, il serait utile d'avoir une information pour nous rappeler que si on va à Orly, le billet n'est pas le même que pour le reste de la ligne et qu'il convient de faire le nécessaire pour ne pas perdre beaucoup de temps à payer le complément lorsqu'on arrive à Orly Pour le reste, les chambres sont fonctionnelles et correctement équipées A noter 2 choses à améliorer : la climatisation est trop basse (et apparemment quelqu'un autre que la femme de chambre passe dans la chambre pour la baisser et la mettre à la température minimum possible !! 22° ou 24 ° est largement suffisant en période de canicule D'autre part, le petit déjeuner n'est pas mal mais pourrait être amélioré (fruits frais ? oeuf coque ? ) Le personnel est absolument parfait et charmant

Cher Lionel Fabreis, Nous vous remercions sincèrement pour votre retour positif concernant votre séjour à l'ibis Styles Paris Bercy. Nous sommes ravis d'apprendre que notre localisation près de la ligne 14 vous a été bénéfique pour vos déplacements vers Orly. En ce qui concerne la climatisation, nous comprenons l'importance d'un confort optimal et nous allons revoir nos pratiques pour garantir une température plus agréable. De plus, vos remarques sur le petit déjeuner sont appréciées et seront transmises à notre équipe de restauration pour évaluation. Nous sommes particulièrement heureux que vous ayez trouvé notre personnel charmant et à l'écoute. Votre satisfaction est notre priorité et vos commentaires nous aident à nous améliorer. Cordialement, ibis Styles Paris Bercy

Customer review rating 4.5/5

Christine E. Friends - Confirmed reviews ALL

hotel très bien situé au pied de l’Arena. Commerces et restaurants à proximité immédiate . Petit déjeuner très correct. J’ai demandé une chambre loin de l’ascenseur et côté cour :parfait.Climatisation fonctionnelle. Chambre très propre , salle de bain vieillotte qui aurait besoin d’être refaite. Trésor bon séjour.

Customer review rating 1.5/5

Stefano D. Couples - Confirmed reviews ALL

Sono cliente da quasi 30 anni e Accor è stata sempre la prima scelta di prenotazione. Questo Ibis Style è sempre stato il mio hotel in Parigi perché comodo per tanti motivi. In questo mio ultimo soggiorno sono stato molto irritato per i seguenti motivi: avevo prenotato un early booking ed al mio arrivo mi è stato comunicato che non era possibile ( tutta la mia organizzazione della gionata è fallita con grave disagio; arrivo nel pomeriggio per il check in e mi viene assegnata una camera senza aria condizionata! Finestra lato sole, giornate caldissime a Parigi; doccia che passa da acqua calda a fredda senza miscelazione; televisore con la metà dei canali senza segnale. Tutto questo per circa € 260 per una notte . Essere trattato così non è accettabile e in futuro mi rivolgerò altrove.

Dear Stefano D., Thank you for sharing your experience at the ibis Styles Paris Bercy. We are sorry to learn that your stay did not meet your expectations, especially after so many years of loyalty to our brand. We sincerely apologize for the inconveniences you encountered, particularly regarding the early booking issue and the assignment of a room without air conditioning. We understand how important comfort is during a stay, and we regret the difficulties caused. Additionally, the problems with the water and the television have been noted and will be addressed. Our intention has always been to provide high-quality service, and we apologize for not achieving this on this occasion. We hope to welcome you again in the future, with the aim of offering you a better stay. Best regards, ibis Styles Paris Bercy

Customer review rating 3.5/5

Hugo S. Solo - Confirmed reviews ALL

El aire acondicionado de la habitación aunque hacía ruido, no refrescaba. La habitación era como una sauna (los pasillos estaban a una mejor temperatura). Durante una ola de calor, es muy importante que se aseguren que los aires acondicionados funcionan.

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Other web-users rate our hotel

  • 2,581 reviews 9.5/10 Location
  • 4,291 reviews 4.3/10 Room
  • 2,804 reviews 8.5/10 Service
  • 20 reviews 8.5/10 WiFi
  • 2,463 reviews 8.1/10 Breakfast
  • 1,487 reviews 4.8/10 Cleanliness
  • 856 reviews 4.4/10 Vibe
  • 647 reviews 5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.