ibis Styles Paris Bercy 3 stars

Customer review rating (ALL Rating) 4.0/5 5,370 reviews

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77 rue de Bercy, 75012 PARIS, France

Description

Hotel extras

  •  Metro lines 14 + 6 opposite hotel ✈️ Orly Airport in 20 mins via line 14

  •  Opposite Bercy station; 10-min walk to Gare de Lyon  Near Accor Arena

  • 7 renovated and sunlit meeting rooms and terrace overlooking Parc de Bercy

  • GREEN KEY: Sustainable Tourism Certification 

  • We Proudly Serve Starbucks®

Our accommodation(s)

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Hotel location

ibis Styles Paris Bercy

77 rue de Bercy
75012 PARIS
France

GPS:48.83859, 2.381206

Telephone
Fax +33 1 53 46 50 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

LE BACKSTAGE

Backstage Bar: the highlight of your evenings in Bercy. A lively, sunny terrace in a relaxed, urban setting near Accor Arena. The perfect spot for coffee or cocktail after work or before/after an event.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  5,370 reviews

Customer review rating 4.0/5

Kaustav G. Families - Confirmed reviews ALL

Location is very convenient, just a minute walk from Metro, Breakfast is good, room size is small

Dear Mr. G., Thank you for your positive comments regarding our location and our breakfast. We understand that the size of the room may be an aspect to consider and we appreciate your feedback on this matter. Sincerely, Ibis Styles Paris Bercy

Customer review rating 2.0/5

Ziyin Z. Couples - Confirmed reviews ALL

Not clean, hair found in shower still. Desperate need of refurbishment.

Dear Ziyin Z., Thank you for your feedback regarding your recent stay. We sincerely apologize for the cleanliness issues you encountered and appreciate your comments about the condition of our facilities. Your observations will be taken into consideration as we strive to enhance our guest experience. Best regards, Ibis Styles Paris Bercy

Customer review rating 2.0/5

Kevin M. Couples - Confirmed reviews ALL

I would not recommend staying at this hotel. In fact, it made me swear off budget hotels going forward. When you walk in, you have the smell of stale cigarettes. The skimping in terms of needing to request the bed being made or towels need to be put in the shower...the standards for hotels keep lowering. The room barely had any light and the "closet" was so small as to be laughable. The worst part was the shower, which oscillated between scalding hot and freezing cold. And of course, during our stay there was some sort of children's sporting event rally, so there was very loud noise outside the hotel all day. I suppose the hotel agreed to host this sort of event, but it wasn't very pleasant for the other guests. The staff were kind and the breakfast was decent.

Dear Kevin M., Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your comments and take them seriously as they help us improve our services. I regret to hear that your experience did not meet your expectations. Your concerns regarding the ambiance and cleanliness of the hotel are noted. We strive to maintain a welcoming environment for all our guests, and I apologize if we fell short in this regard. The issues with the shower temperature and the size of the closet are also important for us to address to enhance guest comfort. I understand your frustration with external noise during your stay; events can occasionally cause disruptions. We aim to provide a peaceful environment, and your feedback will be considered in our future planning. I am pleased to know that our staff provided kind service and that you enjoyed the breakfast. Thank you once again for your review, and we hope to have the opportunity to serve you better in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 5.0/5

Florence L. Friends - Confirmed reviews ALL

Super.

Chère Madame L., Nous vous remercions pour votre commentaire positif et pour avoir souligné la qualité de notre accueil. Votre satisfaction est notre priorité et nous sommes ravis que votre séjour ait été à la hauteur de vos attentes. Cordialement, Ibis Styles Paris Bercy

Customer review rating 0.5/5

Man T. C. Couples - Confirmed reviews ALL

Stinky room, with terrible shower temperature control. Water temperature completely unstable, which changing cold and hot consistently, fluctuate from 15° to 45° all the way Non-Stop.

Dear Madam C., Thank you for your feedback regarding your recent stay. We sincerely regret to hear about the issues you encountered with the room condition and the water temperature. Your comments are invaluable as we strive to enhance our guest experience. They will be forwarded to the concerned departments. Goodbye, Ibis Styles Paris Bercy

Other web-users rate our hotel

  • 2,703 reviews 9.5/10 Location
  • 4,438 reviews 4.2/10 Room
  • 2,741 reviews 8.5/10 Service
  • 19 reviews 8.4/10 WiFi
  • 2,462 reviews 7.6/10 Breakfast
  • 1,484 reviews 4.3/10 Cleanliness
  • 876 reviews 3.7/10 Vibe
  • 630 reviews 4.7/10 Value

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