Novotel Paris Centre Bercy Hotel 4 stars

The hotel is just a few steps away from the Bercy Metro Station so it was very convenient for us to make it our home base in Paris.

Great...

Chose hotel based on location close to Bercy railway station for convenience. Did not really get to enjoy our stay due to the train strikes and ensuing stress, however, the location of your hotel allowed me to leave breakfast room in a hurry when I saw all our trains for the day were cancelled and the only train leaving was in 15mins time, rush to our room to quickly pack our bags and get to train station in time. Staff agreed to let me come back to my room / breakfast if I could not get on the earlier train (which was good customer service), but luckily we did get the train.

Great team, cool design of the hotel, very good breakfast, very good location. Room was a bit small to 3 people.

A+

cosy atmosphere, hotel room was good, good bed, good shower, clean. breakfast was good, with a lot of different choices

My experience from the start of my stay on the Sunday night to the Tuesday late afternoon was nothing but a seamless and well organised by the staff at the hotel. On line checking in made it easy with the room key ready as I arrived. The room was a good size and comfortable. The food at breakfast and during lunch was very good matched with excellent service. As this was a business trip and the function was at the hotel I felt the tea/coffee machine area was a bit cramped and I would liked to have seen ironing facilities available in the room.

Room was very good. Service at breakfast was very good. Location was excellent. Slight negative was lack of support during check in - I was not feeling well, my wife had to carry all luggages herself with no one to help.

It really was a clean, spacious, polite bur friendly hotel! room was spacious enough even after babycot.

Thé room that was given was having two more small beds . We did not ask for that ., one main bed was enough for couple and kid but the room was having two more small beds . That’s very much inconvenient

Lovely staff, great room, great breakfast and food. Very nice hotel either for leisure with family or when travelling for business. Consistent experience over time.

The room was clean. The shower was small with inconsistent water temperature. The room temperature was consistently hot, requiring a fan and open windows.

Novotel Paris Centre Bercy is a modern hotel with comfortable rooms and reliable wifi, conveniently located on two Metro lines and walking distance from the Bercy train station. A convenience store and a number of restaurants are also in the immediate area, as well as an excellent bakery.

This was a brief business trip (2 nights) and I appreciated the quick check in AND the opportunity to check out at the same time to save time in the morning. The rooms are super comfortable. The restaurant is excellent - your salads are superbs (my favourite one is the salmon + grapefruit) and the breakfast is very generous. I would have given a score of 10/10 if the staff at breakfast was more welcoming, smiling & helpful. For many of them, it looked like directing people and setting tables was an abominable chore. Also, the Nespresso machines were completeley out of capsules, so it really looked like nobody was looking after them. 2) I apprecate the selection of viennoiseres and two types of bread. But adding a "black" bread, i.e. with 100% wholegrains would have been more to my liking.

I was disappointed with the reception service at the hotel in booking a taxi in the morning and the pathetic tea and coffee making facilities described and found in the room.