Novotel Paris Centre Bercy Hotel 4 stars

Customer review rating 4.5/5 8,833 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Paris Centre Bercy
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Room 1

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Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Spacious Family Rooms and Executive Rooms withbalcony

  • Opposite Accor Arena in Bercy

  • Direct access to Notre Dame and the Louvre Museum via the metro

  • Gourmet Bar restaurant with terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
  • Boat excursionsPaying
Business services
  • 10 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Novotel Paris Centre Bercy

85 rue de Bercy
75012
paris
france

Tel: +330143423000

Fax: (+33)0143453060

Check-in from 14h00

Check out up to 12h00

  • BUS :  24 GARE DE BERCY-POPB

  • BERCY :  14 Rue de Bercy

  • GARE DE LYON :  RER A GARE DE LYON

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By car

    A3 EXIT PORTE DE BAGNOLET At 7km / 4.38 miles

  • By car

    A4 EXIT PARIS CENTRE At 1km / 0.63 miles

  • By car

    A6 EXIT PORTE D ITALIE At 5km / 3.13 miles

  • By train

    PARIS GARE DE LYON At 0.8km / 0.5 miles

GPS :48.838944, 2.380797

Our accommodation(s)

The spacious, modern and perfectly modular Novotel room has 269 sq. ft. (25 m²) of true living space and can be adapted to suit all requirements. Each of our rooms has a shower, bathtub and separate toilet. Discover our fully renovated Executive Rooms with balcony on the 6th and top floor of the hotel. For your comfort, rooms include complimentary bathrobes and slippers, Nespresso coffee machine, WIFI and minibar.

Family Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Room with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Executive Room with balcony, 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View, Courtyard View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Classic Room - queen-size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Eat the way you want, when you want. Simple, tasty, healthy and balanced cuisine. Catering available at all times of day to meet your needs. The restaurant is closed until May 21, 2021!

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An open space with terrace over Bercy Park. For a professional appointment or a drink with friends, everything is right for sharing a pleasant moment. Enjoy a break over a homemade cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 160

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 112 people

Find out more

Our guest reviews for
Novotel Paris Centre Bercy

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,833 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,842 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Friendly staff

Customer review rating 4.5/5

Helayna Friends - 24/08/2020 Confirmed reviews ALL

It was a good location not to far from the centre of Paris or to far from Disney, cabs were easy to access and we had the option to use the train as that was approx a 5 min walk away. The room was spacious and clean. The shower had a good pressure which is not usually the case in hotels. The receptionist were very friendly and welcoming, I will definitely stay again when I next visit France.

Dear Mrs B. We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Well located and good experience

Customer review rating 4.5/5

Joerg Families - 23/08/2020 Confirmed reviews ALL

Well dealt with Covid situation Good breakfast Friendly staff bathroom could be more modern

Dear Mr L. Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Good location, not so Good stay

Customer review rating 4.5/5

M.a.h.l Families - 13/08/2020 Confirmed reviews ALL

The location is great, the beds were very comfy and the workers are very helpful and amiable. However the air-conditioning was hot (i was told by staff that air-co is set at 25 degrees by the hotel) i was given a fan to ease the heat, that was very dissapointing and the breakfast needs to have omelets, boiled eggs instead of that disgusting raw fake scrambled egg, i did enjoy the rest of the breakfast. I paid for quality not quantity.

Dear Mrs H., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard LAINE Directeur / General Manager
Customer review rating 4.5/5

Anonymous Families - 05/08/2020 Confirmed reviews ALL

Several things were closed that we did not know about ahead of time. The parking garage marked for the hotel was closed. The restaurant was closed and no room service was provided. One of the things that we like about Novotel is the ability to order room service after a busy day exploring with kids. The hotel was noisy. The walls were very thin. We could hear the neighbor singing and conversations in other rooms. The staff was very friendly and welcoming. This was our least favorite Novotel experience though.

Dear Mrs B., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Richard LAINE Directeur / General Manager

Great service

Customer review rating 4.5/5

Eddie Business - 09/07/2020 Confirmed reviews ALL

Due to travel complications I arrived very late (4am). Reception was warm and welcoming and they even allowed me to stay a bit longer than normal. Overall very happy client

Dear Mr M. We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback despite the measures put in place to comply with the health protocol I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you for your confidence, we are looking forward to welcoming you again, Kind regards, Richard LAINE Directeur / General Manager

Excellent otherwise rude guest relations

Customer review rating 4.5/5

Anonymous Families - 12/03/2020 Confirmed reviews ALL

The hotel is a perfect family stay. However initially due to booking.com correspondence with guest relations, I had a very strange experience. Overall I am pleased with my stay. I can consider rebooking without having to deal with guest relations again- not to be insulted.

Dear Sir, Thank you for taking the time to share your feedback. I am sorry you disrespected as it was not the purpose of the exchange with the team. Sincerely, Richard LAINE Directeur / General Manager

Good stay

Customer review rating 4.5/5

Vasilis Families - 09/03/2020 Confirmed reviews ALL

Friendly personnel. Great hospitality.

Dear Sir, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Continues to be one of my favourites

Customer review rating 4.5/5

Peter V. Business - 02/03/2020 Confirmed reviews ALL

always a good place to stay when in Paris. on metro line 14 and 6, so you can get anywhere in no time.

Dear Sir, Thank you again for you kind words. You loyalty is much appreciated, See you soon ! Kind regards Richard LAINE Directeur / General Manager

Good stay

Customer review rating 4.5/5

Asfaw Families - 01/03/2020 Confirmed reviews ALL

1 we were robed on the day light on Bercy metro station on our first day just 50 meter away from the hotell the hotell should complain to the police its guest are not secured there was a security camera but no body try to help us. Even the police we went to the police station no body speak English or other languge so we couldnt have a possiblity to complain. Because we dont speak french. 2. We stayed 7 nights the breakfast was the same meny and it was boaring.

Dear Sir, I am really sorry to hear about the robbery, unfortunately there is little we can do when something happens outside our property. However our team can always provide you with information to help reach authorities. Hopefully, we will have another opportunity to welcome you back. Sincerely, Richard LAINE Directeur / General Manager

Ideally located and excellent service

Customer review rating 4.5/5

David H. Families - 28/02/2020 Confirmed reviews ALL

The hotel was ideally located, with a very nearby metro station providing easy access to central Paris within 15-20 mins. The rooms were very clean and sufficiently stocked, the staff friendly and helpful. The breakfast was pretty amazing - excellent range of choices and very tasty. We were also impressed with the little touches - the lollies/sweets for the children at reception, and the small cart with Belgian beer, waffles etc that appeared on the evenings that the Belgian singer was singing at the nearby arena. There was a little noise when the concerts were on, but it didn't keep us awake.

Dear Sir, We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Perfect location for concert with easy access to Metro

Customer review rating 4.5/5

Anonymous Families - 27/02/2020 Confirmed reviews ALL

Modern hotel, rooms were spacious and clean and staff were friendly

Dear Sir, Thank you for your feedback ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Extremely Satisfied

Customer review rating 4.5/5

Gloria O. Families - 24/02/2020 Confirmed reviews ALL

From the start, the staff were extremely welcoming and helpful. They gave us a lot of information at the start of our stay and during our stay. They helped us with directions to the best restaurants and waited for our feedback. The staff were apart of our holiday! The train station found right outside the hotel was a lovely bonus, as I had twin babies and a 5 year old to drag around. There was lovely entertainment for my children as well. Would definitely recommend this hotel to others.

Dear Madam, We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Well located, perfect stuff

Customer review rating 4.5/5

Daiva B. Families - 24/02/2020 Confirmed reviews ALL

Everything we were asking was done, the stuff was very kind and helping.

Dear Madame, We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Great location and clean room

Customer review rating 4.5/5

Anonymous Business - 23/02/2020 Confirmed reviews ALL

The staff were very friendly. The room was clean. I was very happy with my stay.

Dear madam, We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Good metro links

Customer review rating 4.5/5

Judy Couples - 22/02/2020 Confirmed reviews ALL

Metro Bercy 25 m from hotel. Friendly helpful reception staff. Excellent room, typical Novotel standard though I wish they would be less generous with clean daily towels and pay more attention to the environment. Similarly non disposable toiletries should be implemented by this worldwide chain. Breakfast excellent, though busy. This is a purpose built hotel serving the adjacent Arena concert venue. On two of the nights we stayed there was a concert taking place. This had an impact on our stay in two ways. Firstly the hotel was noticeably very busy in public areas such as the foyer, breakfast and lifts. Secondly, as our room faced the concert hall, during the actual concert we could hear and feel the 'thud' 'thud' of the very loud music. Fortunately it finished before midnight. Quite ironic that one of our requests had been a quiet room not close to the lifts not realising that the noise might be external. Our disturbance could probably have been avoided if we had been given a room on the other side of the hotel.

Dear Madam, Thank you for taking the time to share your feedback. Your comments are very much appreciated as they are really helpful, so we know where to improve. Sincerely, Richard LAINE Directeur / General Manager

excellent breakfast, very modern and comfort room, excellent location - in 50m to metro.

Customer review rating 4.5/5

Sashko R. Families - 17/02/2020 Confirmed reviews ALL

excellent breakfast: plenty fresh pancakes, waffles, very tasty coffee, also plenty of warm breakfast. very large and comfort room, complementary water. excellent location - in 50m to metro, very convenient to reach any location in Paris with just one switch of metro. There are games more than usual for Novotel, even for adults :). I have been in many Novotel hotels and I would rate it higher than others.

Dear Sir, Thank you for taking the time to share your feedback and for your kind words about breakfast and our localisation. I am sorry to read that you had to ask for your welcome drink, it is a mistake as the whole team know the loyalty program and its benefices. We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Enjoyed our stay

Customer review rating 4.5/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

Enjoyed our stay; Smaller room than anticipated, however understand the differences in American and France cultures. Not a negative. Staff at the hotel were great.

Dear Madam, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Practical and Perfectly located hotel.

Customer review rating 4.5/5

Sam B. Families - 28/01/2020 Confirmed reviews ALL

Spent a week end with family there. Hotel well situated in front of of the Accor Arena, and the subway is just right outside. Very close to Gare to Gare de Lyon and everything in Paris. Nice and clean rooms. We had our breakfast served in the room, and was good. Not as good as the one served downstairs though but very practical if you oversleep and miss the general breakfast. Very friendly staff.

Dear Sir, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Great Location

Customer review rating 4.5/5

Anne Couples - 28/01/2020 Confirmed reviews ALL

Very nice employees and great service!

Dear Madam, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Great choice - location

Customer review rating 4.5/5

E. Families - 17/01/2020 Confirmed reviews ALL

Very fortunate choosing this location with limited metro operating with ongoing transport strike. Extensive breakfast.

Dear Madam, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

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