Novotel Paris Centre Bercy Hotel 4 stars

The location is great, the beds were very comfy and the workers are very helpful and amiable. However the air-conditioning was hot (i was told by staff that air-co is set at 25 degrees by the hotel) i was given a fan to ease the heat, that was very dissapointing and the breakfast needs to have omelets, boiled eggs instead of that disgusting raw fake scrambled egg, i did enjoy the rest of the breakfast. I paid for quality not quantity.

Several things were closed that we did not know about ahead of time. The parking garage marked for the hotel was closed. The restaurant was closed and no room service was provided. One of the things that we like about Novotel is the ability to order room service after a busy day exploring with kids. The hotel was noisy. The walls were very thin. We could hear the neighbor singing and conversations in other rooms. The staff was very friendly and welcoming. This was our least favorite Novotel experience though.

Due to travel complications I arrived very late (4am). Reception was warm and welcoming and they even allowed me to stay a bit longer than normal. Overall very happy client

The hotel is a perfect family stay. However initially due to booking.com correspondence with guest relations, I had a very strange experience. Overall I am pleased with my stay. I can consider rebooking without having to deal with guest relations again- not to be insulted.

Friendly personnel. Great hospitality.

always a good place to stay when in Paris. on metro line 14 and 6, so you can get anywhere in no time.

1 we were robed on the day light on Bercy metro station on our first day just 50 meter away from the hotell the hotell should complain to the police its guest are not secured there was a security camera but no body try to help us. Even the police we went to the police station no body speak English or other languge so we couldnt have a possiblity to complain. Because we dont speak french. 2. We stayed 7 nights the breakfast was the same meny and it was boaring.

The hotel was ideally located, with a very nearby metro station providing easy access to central Paris within 15-20 mins. The rooms were very clean and sufficiently stocked, the staff friendly and helpful. The breakfast was pretty amazing - excellent range of choices and very tasty. We were also impressed with the little touches - the lollies/sweets for the children at reception, and the small cart with Belgian beer, waffles etc that appeared on the evenings that the Belgian singer was singing at the nearby arena. There was a little noise when the concerts were on, but it didn't keep us awake.

Apart from lack of variance in breakfast everything were superb. During morning breakfast every day was some surprise for kids e.g. Face painting, dance with Disney character and magic show. All these are very appreciated. The metro service line 14 not affected due to strike. Self cooking egg station is nice idea but not that useful to prepare omelets.

Lovely modern yet comfortable hotel with very friendly staff. Very family focused with great amenities for children. Breakfast has a wide selection and is very good. Metro and train station easily accessed.

Find hotel with good value for money. There have been a few of nice restaurants around and a metro stadion near by. Quite good place for taking a trip to Paris centre. Minus is a gare du nord station in a near distance-not good idea to visit it by night.

We really enjoyed our stay in the hotel. Our room was clean, everything we need was prepared and ambiance is good. Their receptionists are easy to deal with/approachable. They have little space for kids at the lobby and my son really enjoyed playing.

Lovely hotel situated right next to Accor arena so perfect if going to even there. Modern clean rooms and great breakfast. There are a number of cafes/bars across road but no other shops nearby but underground station is across road.

The place is perfect if you want to be near of the Accor Hotels Arena because you will assist to a concert ! The hotel staff was so nice and useful. But for 170E the night, it's not worth the price. The room is not that big and not that clean. In my room, there is a problem of light so I have to open and close the digital door several times. The bathroom sink was clogged and stank, there was hair in the holes, it was quite disgusting. More than that, for such a price, I thought there would be a toothbrush and goodies but I only had a very small tube of soap... So basically : you will pay the location of the hotel but inside of the room, it could be way better.

Hotel overrated. Breakfast just ok need to put out more raspberry jam, make pre-prepare more egg choices, hot breakfast limited, coffee amazing though. Credit card debited by full amount for stay again as guarantee despite no spend