Novotel Paris Centre Bercy 4 stars

Customer review rating (ALL Rating) 4.7/5 2,880 reviews

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Novotel Paris Centre Bercy - Image 1
Novotel Paris Centre Bercy - Image 2
Novotel Paris Centre Bercy - Image 3
Novotel Paris Centre Bercy - Image 4
85 rue de Bercy, 75012 PARIS, France

Description

Hotel extras

  • Opposite Accor Arena at Parc de Bercy . 10 min. from central Paris, 40 min. from Disneyland.

  • Conveniently located at Lines 14 & 6 (just 20 minutes from Orly airport)

  • Seven light-filled rooms for all your events!

  • Rooms for guests with reduced mobility are available, please contact us directly to reserve.

  • A restaurant with terrace, homemade and seasonal cuisine 

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Executive upper floor room with double bed

Photo out of - Executive upper floor room with double bed

New! Executive Room, high floor, superb view, VIP experience: large shower, slippers/bathrobes, tea/Nespresso, flatscreen TV, fiber WIFI, iron/ironing board. Free minibar & well-being kit. Up to 2 adults.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Opt for comfort and space. Entirely redesigned, the Superior Room combines modern décor and equipment: fiber WIFI, large shower, flat-screen TV, safe. Tea/Nespresso coffee maker. Up to 2 adults.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Feel like a VIP in the Executive Room with balcony and special perks: Nespresso machine, slippers/bathrobes, flat-screen TV, fiber WIFI, ironing board/iron. Free minibar/well-being kit. Up to 2 adults.

  • Views:

    City View or Park view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Relax and work in the Superior Room combining design and ergonomics. Modern, ultra comfy with a king-size bed, fiber WIFI, shower and/or tub, safe, large flat-screen TV. Nespresso machine. Up to 2 adults.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Welcome tray

Temperature Air Control

  • Air Conditioning
See availabilities

Enjoy an unforgettable stay in the Junior Duplex Suite designed by Les Héritiers. Top floor: panoramic terrace, cozy lounge, 2 TVs, fiber WIFI, shower, home automation, Nespresso, bathrobes, slippers.

  • Views:

    Panorama view

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Exclusive! Spacious, chic, unrivalled apartment overlooking Accor Arena: king-size bed, comfy sofa bed in lounge. Kitchenette, wine rack, Nespresso, free minibar. 2 TVs. Shower/tub, well-being kit.

  • Views:

    Park view

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Novotel Paris Centre Bercy

85 rue de Bercy
75012 PARIS
France

GPS:48.838944, 2.380797

Telephone
Fax +33 1 43 45 30 60
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 179 rooms
  • 5 rooms for people with reduced mobility
  • 90 family rooms
  • 179 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Express Additional charge

Business

13 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s library
  • Board games available
  • Indoor playground for children
  • Play area
  • Children''s TV Channels
  • Near the property
  • Indoor parking
  • Public
  • 50 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.23 ft

  • Parking pricing: 40.00 € 40 EUR Per day

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking
  • Video surveillance in parking

LE PARIS BERCY

Photo out of - LE PARIS BERCY

Le Paris Bercy offers homemade, seasonal cuisine in a friendly setting. Experience the culinary creations of Chef Alexis Pinto and his talented team.See you soon.

Cooking style
Bistro
Chef name
Alexis PINTO
Capacity
100
Accessibility
Accessible service
85 rue de Bercy, 75012 Paris, France
Telephone +33 1 43 42 30 00
Menu PDF
Cocktail menu PDF
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

Le Paris Bercy offers homemade, seasonal cuisine in a friendly setting. Experience the culinary creations of Chef Alexis Pinto and his talented team.See you soon.

Book

Our bar unveils its brand-new look. If you were familiar with it before the renovation, you'll recognize the vast terrace overlooking Parc de Bercy. Always the perfect place to have a good time.

Four options to choose from, according to your preference. An in-house Morning Buffet. Room Service breakfast. City Breakfast at the Bar: hot drink, pastries and orange juice Early Bird takeaway from 4am to 6 am.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,880 reviews

Customer review rating 5.0/5

Tatiana I. Families - Confirmed reviews ALL

Dear Tatiana , Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found our team welcoming. It is wonderful to know that you had a restful experience following your concert. Best regards, Richard LAINE Director / General Manager

Customer review rating 4.5/5

Davies M. Families - Confirmed reviews ALL

Dear M. Davies, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the convenient location, breakfast, and the comfort of your bed. We appreciate your understanding regarding the bathroom size and pricing, which is reflective of Paris. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 4.5/5

Erez B. Families - Confirmed reviews ALL

Dear Erez , Thank you for your kind words regarding your stay with us. We are pleased to hear that you appreciated our location and found our staff to be great. We look forward to welcoming you back in the future. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 4.5/5

Lynda O. Friends - Confirmed reviews ALL

Dear Lynda , Thank you for your positive feedback. We are pleased to know you had a good experience at our hotel. Should you have any further comments or suggestions, we would be delighted to hear from you. Best regards, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Titty E. Families - Confirmed reviews ALL

Dear Titty , Thank you for your kind words regarding our front desk staff and room service. It is wonderful to hear that the team made a positive impression during your stay. We appreciate your feedback about the cheese in the restaurant and will certainly consider it as we strive to enhance our guest experience. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Kind regards, Richard LAINE Director / General Manager

Dear Tatiana , Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found our team welcoming. It is wonderful to know that you had a restful experience following your concert. Best regards, Richard LAINE Director / General Manager

Customer review rating 4.5/5

Davies M. Families - Confirmed reviews ALL

Very fast and efficient check in/out. Friendly staff. Comfortable bed, great breakfast and very easy to get into central Paris (right next to a fast Metro line). Bathroom a bit small, but it was fine. A little overpriced, but this is Paris.

Dear M. Davies, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the convenient location, breakfast, and the comfort of your bed. We appreciate your understanding regarding the bathroom size and pricing, which is reflective of Paris. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 4.5/5

Erez B. Families - Confirmed reviews ALL

Good location, great stuff, near public transport, and arena

Dear Erez , Thank you for your kind words regarding your stay with us. We are pleased to hear that you appreciated our location and found our staff to be great. We look forward to welcoming you back in the future. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 4.5/5

Lynda O. Friends - Confirmed reviews ALL

Good

Dear Lynda , Thank you for your positive feedback. We are pleased to know you had a good experience at our hotel. Should you have any further comments or suggestions, we would be delighted to hear from you. Best regards, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Titty E. Families - Confirmed reviews ALL

Front desk Staff I spoke to a male worker that handed the keys over to me was very polite. Also on my second day, there was a young gentleman at the restaurant give me cheese. Due to the fact that there was none provided.. Cleaner was very polite room service was very good as well

Dear Titty , Thank you for your kind words regarding our front desk staff and room service. It is wonderful to hear that the team made a positive impression during your stay. We appreciate your feedback about the cheese in the restaurant and will certainly consider it as we strive to enhance our guest experience. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Kind regards, Richard LAINE Director / General Manager

Customer review rating 4.5/5

Cristian A. Friends - Confirmed reviews ALL

The room was great. We had our own coffee machine and even tea. Service was very friendly and we were able to enter our room 1 hour earlier than expected. The location is great because the walk to the Accor Arena is very short. However the bathroom was annoying. The shower has no door so when I showered, water spread through the whole bathroom. Other than that, we had an amazing stay!

Dear Cristian, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your room and appreciated the friendly service from our team. Our hotel is indeed well-located near the Accor Arena, making it convenient for our guests. We sincerely apologize for the inconvenience caused by the bathroom design. Your comments will be taken into consideration as we strive to improve our facilities for future guests. We hope to welcome you back to the Novotel Paris Centre Bercy soon. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 4.0/5

Danielle W. Families - Confirmed reviews ALL

Great staff, lovely bathroom. All else was ok and pretty standard. Nothing bad, just be aware of the location next to the arena

Dear Danielle , Thank you for your feedback. We are pleased to hear that you appreciated our staff and the bathroom facilities. Our location next to the Accor Arena indeed offers convenient access to various events, and we hope this added to your experience. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 2.0/5

Chere L. Business - Confirmed reviews ALL

There were groups of people walking down the hallway speaking loudly at all hours of the night.

Dear Chere, I appreciate your feedback regarding the noise disturbances during your stay. We understand how important a peaceful environment is for our guests and will review our policies to ensure a more restful experience in the future. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 4.5/5

George V. Families - Confirmed reviews ALL

Great stay and convenient location for our weekend in Paris. The staff was very friendly and always attentive to our inquiries.

Dear George , Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and appreciated the attentiveness of our staff. Your positive feedback is highly valued and motivates us to continue delivering exceptional service. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 3.5/5

Paul M. Couples - Confirmed reviews ALL

Located close to metro. Might have been good for a business trip, but for a tourist, just off the beaten track. Atmosphere of locality not truly “parisien”

Dear Paul , Thank you for your feedback regarding your recent stay. I appreciate your comments about our hotel's location. When booking a hotel in Bercy, you are indeed choosing a different part of Paris, rather than staying right next to the Eiffel Tower or the Louvre. However, one of the great advantages of our location is Bercy Metro station (Lines 6 and 14), right outside the hotel, making it very easy to reach Paris's main attractions. Many of our leisure guests also appreciate the convenient connections to the RER A for Disneyland Paris. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Myriam L. C. Business - Confirmed reviews ALL

Great staff and very comfortable hotel

Dear Myriam, Thank you for your kind words regarding our staff and the comfort of our hotel. We are delighted to hear that you had a pleasant experience during your stay. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 3.5/5

Ingeborg M. D. Families - Confirmed reviews ALL

Nice and friendly staff in the reception. Ok room, but we had som problems with the toilette. The breakfast ended very early (9.30) and the staff were stressing us to finish every day.

Dear Ingeborg , Thank you for your feedback. I am pleased to hear that our reception staff made a positive impression. I regret the inconvenience you experienced with the toilet and acknowledge your comments regarding breakfast timing. Your insights are valuable as we strive to improve our guest experience. Kind regards, Richard LAINE Director / General Manager

Customer review rating 4.0/5

Muditha R. Families - Confirmed reviews ALL

The room was very clean, well air conditioned and right in front of Bercy station and 10-15 minutes walk to Gare De Lyon

Dear Muditha , Thank you for your positive feedback regarding your recent stay at Novotel Paris Centre Bercy. We are pleased to hear that you found our location convenient and appreciated the cleanliness and air conditioning of your room. We hope to welcome you back in the future. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Danielle L. Couples - Confirmed reviews ALL

Perfect

Dear Danielle , Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the beauty of our hotel. It is always rewarding to know our guests have had a pleasant experience. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 3.5/5

Shreyas B. Families - Confirmed reviews ALL

Great location, room was great - sofa beds was noisy and not comfortable, temperature of room could not be lowered, it was too hot for us to sleep comfortably

Dear Shreyas, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our great location. However, I sincerely apologize that you found the sofa bed uncomfortable and that the room temperature did not meet your expectations. Your comments are valuable, and we will take them into consideration for future improvements. Best regards, Richard LAINE Director / General Manager

Customer review rating 4.5/5

Naomi B. Solo - Confirmed reviews ALL

Chose as had an early train from Bercy, location was perfect for this and room was comfortable

Dear Naomi, Thank you for your positive feedback. We are pleased to hear that our location suited your travel needs and that you found your room comfortable. We hope to welcome you back in the future. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 4.5/5

Daniel K. Families - Confirmed reviews ALL

Great location right next to the Accor Arena – super convenient if you're in Paris for a concert or show, just a short walk back to your room afterward. Also very well connected: Gare de Lyon train station is close by, and the hotel sits right on top of a Metro station, so getting around the city is easy. Rooms were clean and comfortable, and the on-site restaurant was a nice surprise – good food, no need to go hunting for dinner. Prices were reasonable for the location and quality. Would definitely recommend for tourists and anyone visiting for events at the arena!

Dear Daniel, Thank you for taking the time to share your positive experience at Novotel Paris Centre Bercy. We are delighted to hear that you found our location to be ideal for attending events at the Accor Arena and that our proximity to the Gare de Lyon train station and the Metro station enhanced your experience in Paris. It is also wonderful to know that you appreciated the cleanliness and comfort of our rooms, as well as the quality of the food in our on-site restaurant. We strive to provide our guests with a convenient and enjoyable stay, and it is gratifying to learn that we met your expectations. We look forward to welcoming you back during your next visit to Paris. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Kevin/richard P. Couples - Confirmed reviews ALL

We planned a 8 day holiday in Paris and decided to stay at the Novotel at Bercy, a place I have stayed at before. It location is ideal for getting to the Bercy Metro Station. It is next to the Accor Arena and Bercy Park, a walk through the park gives access to Bercy Village. The Staff were friendly and helpful. Areas within the hotel were clean and well lit. Bedrooms were clean and spacious and well maintained daily by the 'cleaning ladies'. Dining room staff were helpful and efficient, and quickly replenished the various items when the breakfast food items were running low. All in all a very pleasurable stay.

Dear Kevin, Thank you for sharing your positive experience at Novotel Paris Centre Bercy. We are delighted to hear that you found our location ideal, with easy access to the Bercy Metro Station and proximity to the Accor Arena and Bercy Park. It is wonderful to know that our staff made a positive impression, providing friendly and efficient service throughout your stay. We take pride in maintaining high cleanliness standards, and I appreciate your kind words regarding our housekeeping team and the dining room staff. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences. We look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Aiesha P. Friends - Confirmed reviews ALL

Fredrick and team were Amazing!! We were in Paris for a concert at the Accor Arena next door and they made our stay memorable. We were celebrating a birthday and Fredrick made our experience so special, he was extremely accommodating, warm and kind. Without a question we will stay at this hotel again.

Dear Aiesha , Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our prime location and found our team, especially Fredrick, to be accommodating and warm. It is always our goal to create memorable experiences for our guests, and we are thrilled that we could make your birthday celebration special. We look forward to welcoming you back during your next visit to Paris. Kind regards, Richard LAINE Director / General Manager

Customer review rating 3.5/5

Philip E. Families - Confirmed reviews ALL

Well located, clean, friendly staff but no accommodation for customers with allergies. The staff tried to help but were hampered by the limited menu which had no consideration for customers with allergies. Surprising from such a large multinational company, I expected you to be able to handle this as most hospitality venues do these days

Dear Philip , Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our hotel to be comfortable, clean, and well-located. However, we regret to learn that our menu did not adequately accommodate your dietary needs. While our team strives to assist all guests, we understand the importance of diverse options for those with allergies. Your concerns will be taken into consideration as we continuously seek to improve our services. Best regards, Richard LAINE Director / General Manager

Other web-users rate our hotel

  • 1,404 reviews 9.6/10 Location
  • 1,792 reviews 7.5/10 Room
  • 1,920 reviews 9.2/10 Service
  • 13 reviews 7.8/10 WiFi
  • 930 reviews 8.7/10 Breakfast
  • 726 reviews 8.9/10 Cleanliness
  • 5 reviews 1.4/10 Wellness Area

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