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Novotel Paris Centre Bercy Hotel 4 stars

Customer review rating 4.5/5 8,919 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
Novotel Paris Centre Bercy
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+ 12 Services

Hotel extras

  • 15 minutes from the Center of Paris by public transport

  • Spacious Family Rooms and Executive Rooms withbalcony

  • Opposite Accor Arena in Bercy

  • Get to Stade de France in 15 minutes via RER at Gare de Lyon station

  • Gourmet Bar restaurant with terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Babysitting on request
  • Boat excursions Paying
Business services
  • 10 Meeting room(s)
  • Copy/print service available Paying

Hotel location

Novotel Paris Centre Bercy

85 rue de Bercy
75012 paris
france

Tel: +33143423000

Fax: (+33)143453060

Check-in from 14h00

Check out up to 12h00

  • BUS :  24 GARE DE BERCY-POPB

  • BERCY :  14 Rue de Bercy

  • GARE DE LYON :  RER A GARE DE LYON

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By car

    A3 EXIT PORTE DE BAGNOLET At 7km / 4.38 miles

  • By car

    A4 EXIT PARIS CENTRE At 1km / 0.63 miles

  • By car

    A6 EXIT PORTE D ITALIE At 5km / 3.13 miles

  • By train

    PARIS GARE DE LYON At 0.8km / 0.5 miles

GPS :48.838944, 2.380797

Our accommodation(s)

The spacious, modern and perfectly modular Novotel room has 269 sq. ft. (25 m²) of true living space and can be adapted to suit all requirements. Each of our rooms has a shower, bathtub and separate toilet. Discover our fully renovated Executive Rooms with balcony on the 6th and top floor of the hotel. For your comfort, rooms include complimentary bathrobes and slippers, Nespresso coffee machine, WIFI and minibar.

Family Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City View, Courtyard View *

Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Room with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View, Courtyard View *

Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Executive Room with balcony, 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View, Courtyard View *
  • Most of the accommodation: Balcony *

Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Classic Room - queen-size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *

Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Please note: for your information, the restaurant is closed temporarily.

Menu (PDF)

BAR

An open space with terrace overlooking the Parc de Bercy inviting relaxation. Please note that the bar is temporarily closed.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 160

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 112 people

Find out more

Our guest reviews for
Novotel Paris Centre Bercy

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,919 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,848 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Not limitless

Customer review rating 3.0/5

Thibaut H. B. Families - 17/06/2021 Confirmed reviews ALL

Missed tiny indication on Accor website when reserving that restaurant/bar were closed and with curfew being in place at 9pm. I would have chose a different hotel Was given a room which was not prepared Missing towels and kid bedsheet missing as well which we realized they were missing at bed time hour.

Dear THIBAUT ATSUKO B., Thank you Mr. B. for your comment, it is very important to us. We want to improve your experience at the Novotel Paris Centre Bercy and we are sorry that you have encountered some problems. Unfortunately our bar and restaurant are closed to offer you a more qualitative service later. Fortunately, the work is temporary, it is only a matter of time. I have passed on your comment to our staff in order to avoid this inconvenience in the future. We are happy that the night team was able to meet your expectations. We hope to see you again soon when our establishment is fully completed. See you soon among us Sincerely, Richard LAINE General Manager

Good located metro station

Customer review rating 4.5/5

Mariusz J. K. Business - 15/06/2021 Confirmed reviews ALL

Extremly good service

We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE General Manager

ESTANCIA AGRADABLE

Customer review rating 4.0/5

Carlos Solo - 21/09/2020 Confirmed reviews ALL

BUEN HOTEL. RECOMENDABLE.

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Richard LAINE Directeur / General Manager

Friendly staff

Customer review rating 5.0/5

Helayna Friends - 24/08/2020 Confirmed reviews ALL

It was a good location not to far from the centre of Paris or to far from Disney, cabs were easy to access and we had the option to use the train as that was approx a 5 min walk away. The room was spacious and clean. The shower had a good pressure which is not usually the case in hotels. The receptionist were very friendly and welcoming, I will definitely stay again when I next visit France.

Dear Mrs B. We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Well located and good experience

Customer review rating 4.5/5

Joerg Families - 23/08/2020 Confirmed reviews ALL

Well dealt with Covid situation Good breakfast Friendly staff bathroom could be more modern

Dear Mr L. Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Good location, not so Good stay

Customer review rating 2.0/5

M.a.h.l Families - 13/08/2020 Confirmed reviews ALL

The location is great, the beds were very comfy and the workers are very helpful and amiable. However the air-conditioning was hot (i was told by staff that air-co is set at 25 degrees by the hotel) i was given a fan to ease the heat, that was very dissapointing and the breakfast needs to have omelets, boiled eggs instead of that disgusting raw fake scrambled egg, i did enjoy the rest of the breakfast. I paid for quality not quantity.

Dear Mrs H., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard LAINE Directeur / General Manager
Customer review rating 3.5/5

Anonymous Families - 05/08/2020 Confirmed reviews ALL

Several things were closed that we did not know about ahead of time. The parking garage marked for the hotel was closed. The restaurant was closed and no room service was provided. One of the things that we like about Novotel is the ability to order room service after a busy day exploring with kids. The hotel was noisy. The walls were very thin. We could hear the neighbor singing and conversations in other rooms. The staff was very friendly and welcoming. This was our least favorite Novotel experience though.

Dear Mrs B., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Richard LAINE Directeur / General Manager

Great service

Customer review rating 5.0/5

Eddie Business - 09/07/2020 Confirmed reviews ALL

Due to travel complications I arrived very late (4am). Reception was warm and welcoming and they even allowed me to stay a bit longer than normal. Overall very happy client

Dear Mr M. We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback despite the measures put in place to comply with the health protocol I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you for your confidence, we are looking forward to welcoming you again, Kind regards, Richard LAINE Directeur / General Manager

Excellent otherwise rude guest relations

Customer review rating 2.5/5

Anonymous Families - 12/03/2020 Confirmed reviews ALL

The hotel is a perfect family stay. However initially due to booking.com correspondence with guest relations, I had a very strange experience. Overall I am pleased with my stay. I can consider rebooking without having to deal with guest relations again- not to be insulted.

Dear Sir, Thank you for taking the time to share your feedback. I am sorry you disrespected as it was not the purpose of the exchange with the team. Sincerely, Richard LAINE Directeur / General Manager

Good stay

Customer review rating 5.0/5

Vasilis Families - 09/03/2020 Confirmed reviews ALL

Friendly personnel. Great hospitality.

Dear Sir, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Continues to be one of my favourites

Customer review rating 4.0/5

Peter V. Business - 02/03/2020 Confirmed reviews ALL

always a good place to stay when in Paris. on metro line 14 and 6, so you can get anywhere in no time.

Dear Sir, Thank you again for you kind words. You loyalty is much appreciated, See you soon ! Kind regards Richard LAINE Directeur / General Manager

Good stay

Customer review rating 3.0/5

Asfaw Families - 01/03/2020 Confirmed reviews ALL

1 we were robed on the day light on Bercy metro station on our first day just 50 meter away from the hotell the hotell should complain to the police its guest are not secured there was a security camera but no body try to help us. Even the police we went to the police station no body speak English or other languge so we couldnt have a possiblity to complain. Because we dont speak french. 2. We stayed 7 nights the breakfast was the same meny and it was boaring.

Dear Sir, I am really sorry to hear about the robbery, unfortunately there is little we can do when something happens outside our property. However our team can always provide you with information to help reach authorities. Hopefully, we will have another opportunity to welcome you back. Sincerely, Richard LAINE Directeur / General Manager

Ideally located and excellent service

Customer review rating 5.0/5

David H. Families - 28/02/2020 Confirmed reviews ALL

The hotel was ideally located, with a very nearby metro station providing easy access to central Paris within 15-20 mins. The rooms were very clean and sufficiently stocked, the staff friendly and helpful. The breakfast was pretty amazing - excellent range of choices and very tasty. We were also impressed with the little touches - the lollies/sweets for the children at reception, and the small cart with Belgian beer, waffles etc that appeared on the evenings that the Belgian singer was singing at the nearby arena. There was a little noise when the concerts were on, but it didn't keep us awake.

Dear Sir, We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Excellent hotel for city trip

TripAdvisor rating 4.0/5

Amrita R Family - 01/01/2020 TripAdvisor review

Apart from lack of variance in breakfast everything were superb. During morning breakfast every day was some surprise for kids e.g. Face painting, dance with Disney character and magic show. All these are very appreciated. The metro service line 14 not affected due to strike. Self cooking egg station is nice idea but not that useful to prepare omelets.

Dear Amrita, Thank you for taking the time and effort in reviewing us at Novotel Paris Centre Bercy. We are glad that you appreciated our breakfast animations ! We hope to welcome you once again in the future!

Highly recommended

TripAdvisor rating 5.0/5

mfiellateau Family - 27/08/2019 TripAdvisor review

Lovely modern yet comfortable hotel with very friendly staff. Very family focused with great amenities for children. Breakfast has a wide selection and is very good. Metro and train station easily accessed.

Hello Mfiellateau, This is a lovely review, we are glad you had a great time with us ! Do not hesitate to come back :) Best regards

Nice staff, good location.

TripAdvisor rating 5.0/5

TomaszTomaszTomasz Family - 22/08/2019 TripAdvisor review

Find hotel with good value for money. There have been a few of nice restaurants around and a metro stadion near by. Quite good place for taking a trip to Paris centre. Minus is a gare du nord station in a near distance-not good idea to visit it by night.

Dear guest, We are happy to hear that you enjoyed your stay at Novotel Paris Centre Bercy and appreciated its location. Since you had such a positive experience, We hope that we may welcome you for your next visit to Paris ! Kind regards,

Perfect !!!

TripAdvisor rating 5.0/5

OnAir40418019615 Family - 08/03/2019 TripAdvisor review

We really enjoyed our stay in the hotel. Our room was clean, everything we need was prepared and ambiance is good. Their receptionists are easy to deal with/approachable. They have little space for kids at the lobby and my son really enjoyed playing.

Hello OnAir40418019615, Thank you for sharing your experience at the Novotel Paris Centre Bercy. The team is delighted to read your compliments. We are looking forward to welcoming you in the future. Best regards,

Best for Accor Arena

TripAdvisor rating 4.0/5

MargaretP1696 Solo travel - 20/11/2018 TripAdvisor review

Lovely hotel situated right next to Accor arena so perfect if going to even there. Modern clean rooms and great breakfast. There are a number of cafes/bars across road but no other shops nearby but underground station is across road.

Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards

Can be better

TripAdvisor rating 4.0/5

shanadearaujo Solo travel - 23/10/2018 TripAdvisor review

The place is perfect if you want to be near of the Accor Hotels Arena because you will assist to a concert ! The hotel staff was so nice and useful. But for 170E the night, it's not worth the price. The room is not that big and not that clean. In my room, there is a problem of light so I have to open and close the digital door several times. The bathroom sink was clogged and stank, there was hair in the holes, it was quite disgusting. More than that, for such a price, I thought there would be a toothbrush and goodies but I only had a very small tube of soap... So basically : you will pay the location of the hotel but inside of the room, it could be way better.

Dear Shana, Thank you for sending us what was wrong with your room. Your comments have been passed on to our technical team and since your visit the problems have been resolved. By renewing my thanks, Have a great day Sincerely,

Paris Aug 2018

TripAdvisor rating 3.0/5

JTycz Couples - 04/09/2018 TripAdvisor review

Hotel overrated. Breakfast just ok need to put out more raspberry jam, make pre-prepare more egg choices, hot breakfast limited, coffee amazing though. Credit card debited by full amount for stay again as guarantee despite no spend

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

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