Novotel Paris Centre Bercy 4 stars

Customer review rating (ALL Rating) 4.6/5 3,009 reviews

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Novotel Paris Centre Bercy - Image 1
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85 rue de Bercy, 75012 Paris, France

Description

Hotel extras

  • Opposite Accor Arena & Parc de Bercy. Paris ctr 10 min. Disneyland 40 min!

  • At the foot of lines 14 & 6 (only 20 minutes from Orly airport!)

  • 7 brightly lit rooms for all your events!

  • Rooms with reduced mobility available; Contact us directly to book!

  • A restaurant with terrace, homemade and seasonal cuisine  

Our accommodation(s)

Hotel location

Novotel Paris Centre Bercy

85 rue de Bercy
75012 Paris
France

GPS:48.838944, 2.380797

Telephone
Fax +33 1 43 45 30 60

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Le Paris Bercy

Paris Bercy provides bistro cuisine in a friendly setting. Come and sample the menu prepared by our chef, Alexis Pinto, and his team. See you soon!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,009 reviews

TripAdvisor Rating  4.0/5  2,009 reviews

Certificate of excellence 2024

Underwhelming

Customer review rating 2.5/5

Eric Business - Confirmed reviews ALL

The place was reasonably clean and that's probably its best feature. The airconditioning was only adjustable between 19.5 and 21 degress but the actual setting made no difference - the room was generally warm. No frills, no hand cream, no cofee milk (not even powdered), no iron, ... The breakfast was an experience - with the most rude staff I have ever met at any hotel any place in the world. Good luck finding your way around the buffet. And the toaster did not work. Lastly, one could consider the aspect that this place seems to be rather popular with larger groups of foreign visitors, all very loud and prevalent.

Dear sir, Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Rest assured, we will address the issues you have highlighted with the utmost importance. Your comments regarding the room amenities and breakfast service have been duly noted. We apologize for any inconvenience caused by the behavior of our staff and the functionality of the toaster. Your comfort and satisfaction are our top priorities, and we appreciate your valuable input. We hope to have the opportunity to welcome you back and provide you with a much-improved stay. Sincerely, Richard LAINE Directeur / General Manager

Comfortable and friendly

Customer review rating 4.5/5

Diane Families - Confirmed reviews ALL

A bit hard to find the front door with Google maps but once in it was everything we needed

Dear Mrs D, Thank you for your kind feedback. We're glad you found our hotel comfortable and friendly. We'll work on making our front door easier to locate. Looking forward to welcoming you back! Sincerely, Richard LAINE Directeur / General Manager

Nice location

Customer review rating 4.5/5

Mike Couples - Confirmed reviews ALL

very nice hotel in a good location made it easy to get to wherever you need to go in Paris

Dear Sir, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Not Good

Customer review rating 2.0/5

Mehreen Families - Confirmed reviews ALL

I am gold member, i was denied a welcome drink for my daughter saying she is not adult, that has never happened in any accor hotel before. I was denied an upgrade, there was just one extra extremely bad quality pillow in room. We were extremely tired and our stay was really not what we expected. Extremely dissappointed.

Dear Mrs A., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Bercy. We are very sorry that your experience did not meet your expectations. In our hotel, Executives rooms are for 2 people that is why we could not upgrade your family of 4. Regarding the welcome drink, as written on the voucher it is only for the loyalty card holder, how ever in our hotel we extend it to all the adults on the reservation. Sincerely, Richard LAINE Directeur / General Manager

Highly recommended

Customer review rating 5.0/5

Durai B. M. Families - Confirmed reviews ALL

Very good

Dear Mrs M Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

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Other web-users rate our hotel

  • 1,469 reviews 9.4/10 Location
  • 1,890 reviews 7.6/10 Room
  • 1,985 reviews 9.2/10 Service
  • 14 reviews 9.5/10 WiFi
  • 1,063 reviews 8.9/10 Breakfast
  • 731 reviews 8.7/10 Cleanliness
  • 258 reviews 7.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.