Novotel Paris Centre Bercy 4 stars

Customer review rating (ALL Rating) 4.6/5 3,011 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • New and fully redesigned spaces ⭐!

  • Across from the Accor Arena and overlooking Parc de Bercy.

  • Close to metro lines 14 and 6 (fast access to the main cultural venues)

  • 10 brightly lit rooms for all your events!

  • 10 mins from Paris, 30 mins from Stade de France + 40 mins from Disneyland

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Paris Centre Bercy

85 rue de Bercy
75012 Paris
France

GPS:48.838944, 2.380797

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Le Paris Bercy

Paris Bercy provides bistro cuisine in a friendly setting. Come and sample the menu prepared by our chef, Alexis Pinto, and his team. See you soon!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,011 reviews

TripAdvisor Rating  4.0/5  1,958 reviews

Certificate of excellence 2022

Convenient and comfortable

Customer review rating 5.0/5

Raf K. Families - Confirmed reviews ALL

Good rooms. Very convenient if attending an event in Bercy. Family friendly.

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Excellent hotel with wonderful staff

Customer review rating 5.0/5

Glyn D. Friends - Confirmed reviews ALL

We had a great stay with the staff going out of their way to treat us all very well (8 in our group)

Dear Madam, We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

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Customer review rating 3.5/5

Rajesh M. Families - Confirmed reviews ALL

wish staff would speak English more fluently, very hard to communicate

Dear Mr Dear Mrs M. Thank you for taking the time to share your feedback. We really appreciate it, as it helps us to understand where we can do better. Sincerely, Richard LAINE Directeur / General Manager

Super location and overall satisfying

Customer review rating 4.0/5

Maria Couples - Confirmed reviews ALL

The only critique we can give is that some door frames and door handles were scratched and walls were dirty at some places. It cheapened the look of the room which was besides that very nice. The parking which was first included in the booking got cancelled automatically by the parking company. But we were able to book it again on another way.

Dear madam, Thank you for taking the time to share your feedback. We are sorry to read that the room was not as clean as it should have been. Sincerely, Richard LAINE Directeur / General Manager

It was not clean.

Customer review rating 1.0/5

Yong Z. Families - Confirmed reviews ALL

Honestly it was very bad. The room is not clean enough.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would have appreciated to be told right away that the room has issue with cleanliness, we can always make an ajustement immediately. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard LAINE Directeur / General Manager

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Other web-users rate our hotel

  • 1,437 reviews 9.3/10 Location
  • 1,855 reviews 7.4/10 Room
  • 1,941 reviews 9.3/10 Service
  • 11 reviews 9.6/10 WiFi
  • 1,192 reviews 8.7/10 Breakfast
  • 738 reviews 8.4/10 Cleanliness
  • 293 reviews 6.8/10 Amenities
  • 10 reviews 2/10 Wellness Area

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