Novotel Paris Centre Bercy 4 stars

Customer review rating (ALL Rating) 4.7/5 2,871 reviews

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Novotel Paris Centre Bercy - Image 1
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85 rue de Bercy, 75012 PARIS, France

Description

Hotel extras

  • Opposite Accor Arena at Parc de Bercy . 10 min. from central Paris, 40 min. from Disneyland.

  • Conveniently located at Lines 14 & 6 (just 20 minutes from Orly airport)

  • Seven light-filled rooms for all your events!

  • Rooms for guests with reduced mobility are available, please contact us directly to reserve.

  • A restaurant with terrace, homemade and seasonal cuisine 

Our accommodation(s)

Hotel location

Novotel Paris Centre Bercy

85 rue de Bercy
75012 PARIS
France

GPS:48.838944, 2.380797

Telephone
Fax +33 1 43 45 30 60

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Le Paris Bercy

Le Paris Bercy offers homemade, seasonal cuisine in a friendly setting. Experience the culinary creations of Chef Alexis Pinto and his talented team. See you soon!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,871 reviews

TripAdvisor Rating  4.0/5  2,055 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Raul B. Couples - Confirmed reviews ALL

The bed is so comfortable, and the transportation is so easy

Dear Raul , Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our beds comfortable and appreciated the convenience of transportation. We hope to welcome you back to the Novotel Paris Centre Bercy soon. Cordialement, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Sophie B. Business - Confirmed reviews ALL

Good - unfortunately too short

Dear Sophie , Thank you for your kind words regarding our welcoming staff and the prime location of our hotel. We are pleased to hear that you enjoyed your stay, even if it was brief. We look forward to welcoming you back for a longer visit in the future. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 3.5/5

Jhanvi B. Families - Confirmed reviews ALL

The breakfast was not up to mark, some of the items were already finished at 9am, while the breakfast time was up to 9:30 am. The staff responded with that is all the chef had prepared for today. The Coffee supplies in the room were also not enough for two cups of coffee, when I went to the reception to ask for extra supplies I was first told that there supplies were out of stock, then asked to go back and forth between the reception and the bar. I finally received it, though a small incident but was a strange communication.

Dear Jhanvi , Thank you for taking the time to share your detailed feedback. We’re sorry to read that your experience did not fully meet your expectations. Regarding breakfast, we sincerely regret that some items were no longer available before the end of service. This is not in line with our standards, and your comment has been shared with the team to ensure better anticipation, replenishment and clearer communication. Concerning the coffee supplies in the room, we would like to clarify that we normally provide four Nespresso capsules per room. It therefore seems this was an oversight, for which we apologize. We also regret the confusion you experienced when requesting additional supplies and the lack of smooth communication between teams. Your feedback is valuable and helps us improve our service. We hope to have the opportunity to welcome you again and provide a more seamless experience. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Steven M. G. Couples - Confirmed reviews ALL

See above.

Dear Steven, Thank you for your kind words regarding your comfortable stay and the exceptional service from our front desk team. We are delighted to know that our staff made a positive impact on your experience. Best regards, Richard LAINE Directeur / General Manager

Good option near Gare de Lyon

TripAdvisor rating 5.0/5

Jetro7 TripAdvisor review

A great stay in a nice hotel near Gare de Lyon. Room was spacious and clean, check in quick and efficient. Breakfast is ok but room was overcrowded (mostly families). Tried to have dinner at 09:45PM (restaurant officially open until 10:30PM) but were told that there was no more food. Only food available was cold cuts.

Dear Jetro, Thank you for taking the time to share your feedback. We’re pleased to read that you enjoyed your stay, in particular the spacious and clean room, the quick and efficient check-in, as well as the convenient location near Gare de Lyon. Regarding breakfast, indeed, during school holiday periods we welcome many families, which can make the breakfast room feel busier at certain times. This family-friendly atmosphere is very much part of the Novotel brand DNA. We also regret your experience at the restaurant in the evening. While the restaurant was still officially open, food availability can be impacted late in service, and we understand your disappointment. Your comment has been shared with the relevant team to help us improve consistency. We look forward to welcoming you again !

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Other web-users rate our hotel

  • 1,438 reviews 9.5/10 Location
  • 1,767 reviews 7.8/10 Room
  • 1,850 reviews 9.1/10 Service
  • 14 reviews 9.8/10 WiFi
  • 970 reviews 8.9/10 Breakfast
  • 957 reviews 7.2/10 Comfort
  • 696 reviews 9.1/10 Cleanliness
  • 318 reviews 9.1/10 Vibe

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