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Novotel Paris Centre Bercy Hotel 4 stars

TripAdvisor rating 4.0/5 1,785 reviews
Novotel Paris Centre Bercy
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+ 19 Services
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Room 1

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Hotel extras

  • At the foot of the Bercy metro station (lines 6 and 14)

  • Spacious Family Rooms and Executive Rooms withbalcony

  • Opposite the AccorHotels Arena

  • Meeting area for up to 130 people

  • Gourmet Bar restaurant with terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 3PMPaying
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
  • Boat excursions
Business services
  • 10 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Paris Centre Bercy

85 rue de Bercy
75012
paris
france

Tel: +330143423000

Fax: (+33)0143453060

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   24 GARE DE BERCY-POPB

  • BERCY :   14 BERCY

  • GARE DE LYON :   RER A GARE DE LYON

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By car

    A3 EXIT PORTE DE BAGNOLET At 7km / 4.38 miles

  • By car

    A4 EXIT PARIS CENTRE At 1km / 0.63 miles

  • By car

    A6 EXIT PORTE D ITALIE At 5km / 3.13 miles

  • By train

    PARIS GARE DE LYON At 0.8km / 0.5 miles

GPS :48.838944, 2.380797

Our accommodations

The spacious, modern and perfectly modular Novotel room has 269 sq. ft. (25 m²) of true living space and can be adapted to suit all requirements. Each of our rooms has a shower, bathtub and separate toilet. Discover our fully renovated Executive Rooms with balcony on the 6th and top floor of the hotel. For your comfort, rooms include complimentary bathrobes and slippers, Nespresso coffee machine, WIFI and minibar.

Family Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 25m²
  • Views: Courtyard side, City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Superior Room with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products

Executive Room with balcony, 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25m²
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products

Classic Room - queen-size bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Junior Suite

  • Max. number of persons: 4
  • Area: From 50m²
  • Views: Courtyard side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Eat the way you want, when you want. Simple, tasty, healthy and balanced cuisine. Eat at any time to fulfill all your desires. Escape to the restaurant, bar, your room, or our terrace.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open space with terrace over Bercy Park. For a professional appointment or a drink with friends, everything is right for sharing a pleasant moment. Enjoy a break over a homemade cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 160 m²

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 112 people

Find out more

Our guest reviews for
Novotel Paris Centre Bercy

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,154 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,785 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Exceeded all family expectations.

Customer review rating 4.5/5

Jorge O. Families - 03/12/2019 Confirmed reviews ALL

Exceeded all our family expectations! Kids friendly, they hire a magician one day and Olaf from Frozen the next day , Impecable rooms, restaurant, everywhere. well located, sound proofing rooms, good air conditioning, excellent service. The staff are great, give you all services you need including luggage storage and let’s no forget the fantastic buffet breakfast 5 stars

Dear Sir, Thank you so much for your lovely feedback, it is so much appreciated ! We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Good hotel and good location

Customer review rating 4.5/5

Jorge Business - 02/12/2019 Confirmed reviews ALL

Hotel is well located, with metro stations very close. Common areas are modern and well decorated, although rooms need some renovation.

Dear Sir, Thank you for taking the time to share your feedback. It is much appreciated as it helps us to know where to improve We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Good apart from tv in room 514 not showing all channels.

Customer review rating 4.5/5

Simon M. Business - 29/11/2019 Confirmed reviews ALL

On arrival on Wednesday 20 November at about 17:00 I discovered that the television in my room (514) was not receiving all the usual channels, in particular BBC World News and CNN were missing. I reported this straight away to reception. I went out for the evening and came back to discover that the television had been replaced with a smaller one but I was still unable to receive all channels including BBC World News and CNN. The situation was the same when I left on the morning of Friday 22 November. For a 4 star hotel I think that this is poor and that you should be able to fix a malfunctioning television quickly, definitely within 24 hours. Apart from that everything was fine but a properly working television is important particularly English speaking news channels as I was on a business trip.

Dear Sir, Thank you for taking the time to share your feedback. We can only apologize for the upsetting experience with the TV, we should have offer you to change room as it could not be fixed immediately. I can assure you that we will do our best to give you the great hotel experience on your next stay. Sincerely, Richard LAINE Directeur / General Manager

ACCEUIL ET PRESTATIONS PARFAITES

Customer review rating 4.5/5

Martine Couples - 26/11/2019 Confirmed reviews ALL

UN EXCELLENT WEEK END

Chère Madame, Nous vous remercions pour vos commentaires si chaleureux suite à votre séjour au Novotel Paris Centre Bercy. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de les partager avec toute notre équipe ! Merci encore et à très bientôt au Novotel Paris Centre Bercy. Cordialement, Richard LAINE Directeur / General Manager

Wonderful stay

Customer review rating 4.5/5

Amit K. Couples - 25/11/2019 Confirmed reviews ALL

Hotel location, service, room, cleanliness was perfect. We have opted for breakfast, but for vegetarian there were no option for same, we ended up eating bread butter than. The attended there told nothing can be done in kitchen also, which was feel bad factor. Rest stay was good.

Dear Sir, Thank you for taking the time to share your feedback. We are sorry to read about your disappointment regarding the breakfast, however there is are a lot food suitable for vegetarian ( rice, sauteed mushrooms, fruits, pastries, eggs, dairy products etc..) Sincerely, Richard LAINE Directeur / General Manager
Customer review rating 4.5/5

Benjamin Y. Business - 24/11/2019 Confirmed reviews ALL

very nice

Dear Sir, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Very comfortable

Customer review rating 4.5/5

Steve Couples - 22/11/2019 Confirmed reviews ALL

Good stopover near Gare De Bercy with plenty of bars and restaurants nearby.

Dear Sir, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Good experience, unfriendly breakfast time

Customer review rating 4.5/5

Ruben R. Families - 18/11/2019 Confirmed reviews ALL

Very good overall. Only drawback is closing time for breakfast 9.30 labor days is too early for family trips. We get to breakfast around 9.15 and in 15 minutes the waiters were removing the food already and hurrying us up, we couldnt even finish our breakfast. Thats a hard way of starting a relax leisure day...

Dear Sir, Thank you for taking the time to share your feedback. Your impressions of breakfast have been read with the utmost attention, we will address it with the team. We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Great Location

Customer review rating 4.5/5

Paz Couples - 16/11/2019 Confirmed reviews ALL

The hotel is just a few steps away from the Bercy Metro Station so it was very convenient for us to make it our home base in Paris.

Dear Madam, Thank you again for you kind words. Your compliments are much appreciated, See you soon ! Kind regards Richard LAINE Directeur / General Manager

Good just a little far from themain city but overall good

Customer review rating 4.5/5

Abhishek Couples - 01/11/2019 Confirmed reviews ALL

Great...

Dear Sir, Thank you for the nice review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Hotel location saved the day!

Customer review rating 4.5/5

Nicola Families - 29/10/2019 Confirmed reviews ALL

Chose hotel based on location close to Bercy railway station for convenience. Did not really get to enjoy our stay due to the train strikes and ensuing stress, however, the location of your hotel allowed me to leave breakfast room in a hurry when I saw all our trains for the day were cancelled and the only train leaving was in 15mins time, rush to our room to quickly pack our bags and get to train station in time. Staff agreed to let me come back to my room / breakfast if I could not get on the earlier train (which was good customer service), but luckily we did get the train.

Dear Mrs, We would like to thank you for taking the time to comment your stay at our property.I shall share your positive comments with the team as an encouragement to continue our standards of service. We are pleased to hear that you had a pleasant stay with us and hope to welcome you soon again in Paris. Sincerely, Richard LAINE Directeur / General Manager
Customer review rating 4.5/5

Zeev Families - 29/10/2019 Confirmed reviews ALL

Great team, cool design of the hotel, very good breakfast, very good location. Room was a bit small to 3 people.

Dear Sir, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon.We are sorry the room size did not meet your expectations. Kind regards Richard LAINE Directeur / General Manager

Great value

Customer review rating 4.5/5

Fraser R. Business - 29/10/2019 Confirmed reviews ALL

A+

Dear Sir, Thank you very much for sharing your experience at Novotel Bercy. We hope that we may welcome you for your next visit to Paris ! Kind regards, Richard LAINE Directeur / General Manager

A very nice, cosy and clean hotel

Customer review rating 4.5/5

Bert Business - 25/10/2019 Confirmed reviews ALL

cosy atmosphere, hotel room was good, good bed, good shower, clean. breakfast was good, with a lot of different choices

Dear Sir, Thank you so much for your lovely comments regarding your stay at the Novotel Paris centre Bercy It is such a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Business trip in Bercy

Customer review rating 4.5/5

Nigel H. Business - 22/10/2019 Confirmed reviews ALL

My experience from the start of my stay on the Sunday night to the Tuesday late afternoon was nothing but a seamless and well organised by the staff at the hotel. On line checking in made it easy with the room key ready as I arrived. The room was a good size and comfortable. The food at breakfast and during lunch was very good matched with excellent service. As this was a business trip and the function was at the hotel I felt the tea/coffee machine area was a bit cramped and I would liked to have seen ironing facilities available in the room.

Dear Sir, Thank you for taking the time to share your review. Your feedback regarding the breakfast is very appreciated as it helps us to know where to improve. We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Good experience but could be better

Customer review rating 4.5/5

Mohammad J. Families - 21/10/2019 Confirmed reviews ALL

Room was very good. Service at breakfast was very good. Location was excellent. Slight negative was lack of support during check in - I was not feeling well, my wife had to carry all luggages herself with no one to help.

Dear Sir, Thank you for taking the time to share your feedback. I am sorry to read that you haven't been helped at the check-in, and I would like to apologise. Hopefully we will be able to welcome you back Sincerely, Richard LAINE Directeur / General Manager

so family friendly

Customer review rating 4.5/5

Hikari B. Families - 21/10/2019 Confirmed reviews ALL

It really was a clean, spacious, polite bur friendly hotel! room was spacious enough even after babycot.

Dear Madam, Thank you so much for your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. I will share them with our team as I am sure it will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, Kind regards, Richard LAINE Directeur / General Manager

Very much happy and enjoyed

Customer review rating 4.5/5

Raveendrababu P. Families - 19/10/2019 Confirmed reviews ALL

Thé room that was given was having two more small beds . We did not ask for that ., one main bed was enough for couple and kid but the room was having two more small beds . That’s very much inconvenient

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Great and consistent experience over time!

Customer review rating 4.5/5

Souad L. Business - 18/10/2019 Confirmed reviews ALL

Lovely staff, great room, great breakfast and food. Very nice hotel either for leisure with family or when travelling for business. Consistent experience over time.

Dear Madam, Thank you again for you kind words. You loyalty is much appreciated, See you soon ! Kind regards Richard LAINE Directeur / General Manager

Conference Selected Hotel

Customer review rating 4.5/5

Anonymous Business - 18/10/2019 Confirmed reviews ALL

The room was clean. The shower was small with inconsistent water temperature. The room temperature was consistently hot, requiring a fan and open windows.

Dear Sir, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver a great guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Richard LAINE Directeur / General Manager
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