Novotel Paris Centre Bercy 4 stars

Customer review rating (ALL Rating) 4.6/5 3,113 reviews

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Description

Hotel extras

  • Opposite Accor Arena & Parc de Bercy. Paris ctr 10 min. Disneyland 40 min!

  • At the foot of lines 14 & 6 (only 20 minutes from Orly airport!)

  • 7 brightly lit rooms for all your events!

  • Rooms with reduced mobility available; Contact us directly to book!

  • A restaurant with terrace, homemade and seasonal cuisine  

Our accommodation(s)

Hotel location

Novotel Paris Centre Bercy

85 rue de Bercy
75012 Paris
France

GPS:48.838944, 2.380797

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Le Paris Bercy

Paris Bercy provides bistro cuisine in a friendly setting. Come and sample the menu prepared by our chef, Alexis Pinto, and his team. See you soon!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,113 reviews

TripAdvisor Rating  4.0/5  1,999 reviews

Certificate of excellence 2024

Location was good but stay was awful

Customer review rating 0.5/5

Mouli R. Families - Confirmed reviews ALL

Bad neds and bedding Room smellt Reception staff unfriendly Breakfast sub standard

Dear MOULI SAMIRA r., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard LAINE Directeur / General Manager

Never again

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Awful stay, room service was lack luster. Never gave us enough towels and never took away dirty cups. Complained regarding lack of working usb port and requested a room change, none of this was dealt with. The room was dirty , bath had hairs in it upon arrival and floors had stains. Il never stay again. Disappointed given it’s a 4 star hotel. I wouldn’t have deemed it over 2/3. The sofa bed was so creeky none of us could sleep!

Dear Gemma Fedela B., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard LAINE Directeur / General Manager

Great hotel next to the arena

TripAdvisor rating 5.0/5

PC L Families - TripAdvisor review

Great hotel in a great location. Went there for the concert that was next door to the hotel. Service was great, room was clean, staff was very accommodating. If you're going to the accor arena I would highly recommend this hotel. I did not do their breakfast however.

Thank you for your very positive review! We are delighted to hear that you enjoyed your stay with us, especially our great location next to the Arena and excellent service. We appreciate your kind words and recommendation, that is the best reward for the team ! We look forward to welcoming you back at Novotel Paris Centre Bercy.

Great stay, great room, great breakfast - so easy to get to other parts of Paris quickly now 14 line is running

Customer review rating 5.0/5

Jennifer W. Couples - Confirmed reviews ALL

Excellent on all fronts - lovely staff and excellent rooms

Dear Sir, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Good location and attentive staff

Customer review rating 5.0/5

Richard Families - Confirmed reviews ALL

Good location, near metro services and plenty of nearby restuarants etc. Staff extremely helpful and attentive.

Dear Sir, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

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Other web-users rate our hotel

  • 1,512 reviews 9.4/10 Location
  • 1,921 reviews 7.5/10 Room
  • 2,037 reviews 9.1/10 Service
  • 14 reviews 9.7/10 WiFi
  • 1,091 reviews 9/10 Breakfast
  • 748 reviews 8.5/10 Cleanliness
  • 275 reviews 7.4/10 Amenities
  • 5 reviews 2/10 Wellness Area

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