Novotel Paris Centre Bercy 4 stars

Customer review rating (ALL Rating) 4.7/5 2,884 reviews

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Description

Hotel extras

  • Opposite Accor Arena at Parc de Bercy . 10 min. from central Paris, 40 min. from Disneyland.

  • Conveniently located at Lines 14 & 6 (just 20 minutes from Orly airport)

  • Seven light-filled rooms for all your events!

  • Rooms for guests with reduced mobility are available, please contact us directly to reserve.

  • A restaurant with terrace, homemade and seasonal cuisine 

Our accommodation(s)

Book this hotel
Room 1

New! Executive Room, high floor, superb view, VIP experience: large shower, slippers/bathrobes, tea/Nespresso, flatscreen TV, fiber WIFI, iron/ironing board. Free minibar & well-being kit. Up to 2 adults.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s)

Opt for comfort and space. Entirely redesigned, the Superior Room combines modern décor and equipment: fiber WIFI, large shower, flat-screen TV, safe. Tea/Nespresso coffee maker. Up to 2 adults.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Feel like a VIP in the Executive Room with balcony and special perks: Nespresso machine, slippers/bathrobes, flat-screen TV, fiber WIFI, ironing board/iron. Free minibar/well-being kit. Up to 2 adults.

  • Views:

    City View or Park view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Relax and work in the Superior Room combining design and ergonomics. Modern, ultra comfy with a king-size bed, fiber WIFI, shower and/or tub, safe, large flat-screen TV. Nespresso machine. Up to 2 adults.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Welcome tray

Temperature Air Control

  • Air Conditioning

Enjoy an unforgettable stay in the Junior Duplex Suite designed by Les Héritiers. Top floor: panoramic terrace, cozy lounge, 2 TVs, fiber WIFI, shower, home automation, Nespresso, bathrobes, slippers.

  • Views:

    Panorama view

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Exclusive! Spacious, chic, unrivalled apartment overlooking Accor Arena: king-size bed, comfy sofa bed in lounge. Kitchenette, wine rack, Nespresso, free minibar. 2 TVs. Shower/tub, well-being kit.

  • Views:

    Park view

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Hotel location

Novotel Paris Centre Bercy

85 rue de Bercy
75012 PARIS
France

GPS:48.838944, 2.380797

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 179 rooms
  • 5 rooms for people with reduced mobility
  • 90 family rooms
  • 179 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Express Additional charge

Business

13 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s library
  • Board games available
  • Indoor playground for children
  • Play area
  • Children''s TV Channels
  • Near the property
  • Indoor parking
  • Public
  • 50 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.23 ft
  • Parking pricing: 32.00 € 32 EUR Per day

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking
  • Video surveillance in parking

LE PARIS BERCY

Le Paris Bercy offers homemade, seasonal cuisine in a friendly setting. Experience the culinary creations of Chef Alexis Pinto and his talented team.See you soon.

Cooking style
Bistro
Chef name
Alexis PINTO
Capacity
100
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

Le Paris Bercy offers homemade, seasonal cuisine in a friendly setting. Experience the culinary creations of Chef Alexis Pinto and his talented team.See you soon.

Book

Our bar unveils its brand-new look. If you were familiar with it before the renovation, you'll recognize the vast terrace overlooking Parc de Bercy. Always the perfect place to have a good time.

Four options to choose from, according to your preference. An in-house Morning Buffet. Room Service breakfast. City Breakfast at the Bar: hot drink, pastries and orange juice Early Bird takeaway from 4am to 6 am.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,884 reviews

Customer review rating 5.0/5

Danielle L. Couples - Confirmed reviews ALL

Dear Danielle , Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the beauty of our hotel. It is always rewarding to know our guests have had a pleasant experience. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 3.5/5

Shreyas B. Families - Confirmed reviews ALL

Dear Shreyas, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our great location. However, I sincerely apologize that you found the sofa bed uncomfortable and that the room temperature did not meet your expectations. Your comments are valuable, and we will take them into consideration for future improvements. Best regards, Richard LAINE Director / General Manager

Customer review rating 4.5/5

Naomi B. Solo - Confirmed reviews ALL

Dear Naomi, Thank you for your positive feedback. We are pleased to hear that our location suited your travel needs and that you found your room comfortable. We hope to welcome you back in the future. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 4.5/5

Daniel K. Families - Confirmed reviews ALL

Dear Daniel, Thank you for taking the time to share your positive experience at Novotel Paris Centre Bercy. We are delighted to hear that you found our location to be ideal for attending events at the Accor Arena and that our proximity to the Gare de Lyon train station and the Metro station enhanced your experience in Paris. It is also wonderful to know that you appreciated the cleanliness and comfort of our rooms, as well as the quality of the food in our on-site restaurant. We strive to provide our guests with a convenient and enjoyable stay, and it is gratifying to learn that we met your expectations. We look forward to welcoming you back during your next visit to Paris. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Kevin/richard P. Couples - Confirmed reviews ALL

Dear Kevin, Thank you for sharing your positive experience at Novotel Paris Centre Bercy. We are delighted to hear that you found our location ideal, with easy access to the Bercy Metro Station and proximity to the Accor Arena and Bercy Park. It is wonderful to know that our staff made a positive impression, providing friendly and efficient service throughout your stay. We take pride in maintaining high cleanliness standards, and I appreciate your kind words regarding our housekeeping team and the dining room staff. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences. We look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Richard LAINE Directeur / General Manager

Dear Danielle , Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the beauty of our hotel. It is always rewarding to know our guests have had a pleasant experience. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 3.5/5

Shreyas B. Families - Confirmed reviews ALL

Great location, room was great - sofa beds was noisy and not comfortable, temperature of room could not be lowered, it was too hot for us to sleep comfortably

Dear Shreyas, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our great location. However, I sincerely apologize that you found the sofa bed uncomfortable and that the room temperature did not meet your expectations. Your comments are valuable, and we will take them into consideration for future improvements. Best regards, Richard LAINE Director / General Manager

Customer review rating 4.5/5

Naomi B. Solo - Confirmed reviews ALL

Chose as had an early train from Bercy, location was perfect for this and room was comfortable

Dear Naomi, Thank you for your positive feedback. We are pleased to hear that our location suited your travel needs and that you found your room comfortable. We hope to welcome you back in the future. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 4.5/5

Daniel K. Families - Confirmed reviews ALL

Great location right next to the Accor Arena – super convenient if you're in Paris for a concert or show, just a short walk back to your room afterward. Also very well connected: Gare de Lyon train station is close by, and the hotel sits right on top of a Metro station, so getting around the city is easy. Rooms were clean and comfortable, and the on-site restaurant was a nice surprise – good food, no need to go hunting for dinner. Prices were reasonable for the location and quality. Would definitely recommend for tourists and anyone visiting for events at the arena!

Dear Daniel, Thank you for taking the time to share your positive experience at Novotel Paris Centre Bercy. We are delighted to hear that you found our location to be ideal for attending events at the Accor Arena and that our proximity to the Gare de Lyon train station and the Metro station enhanced your experience in Paris. It is also wonderful to know that you appreciated the cleanliness and comfort of our rooms, as well as the quality of the food in our on-site restaurant. We strive to provide our guests with a convenient and enjoyable stay, and it is gratifying to learn that we met your expectations. We look forward to welcoming you back during your next visit to Paris. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Kevin/richard P. Couples - Confirmed reviews ALL

We planned a 8 day holiday in Paris and decided to stay at the Novotel at Bercy, a place I have stayed at before. It location is ideal for getting to the Bercy Metro Station. It is next to the Accor Arena and Bercy Park, a walk through the park gives access to Bercy Village. The Staff were friendly and helpful. Areas within the hotel were clean and well lit. Bedrooms were clean and spacious and well maintained daily by the 'cleaning ladies'. Dining room staff were helpful and efficient, and quickly replenished the various items when the breakfast food items were running low. All in all a very pleasurable stay.

Dear Kevin, Thank you for sharing your positive experience at Novotel Paris Centre Bercy. We are delighted to hear that you found our location ideal, with easy access to the Bercy Metro Station and proximity to the Accor Arena and Bercy Park. It is wonderful to know that our staff made a positive impression, providing friendly and efficient service throughout your stay. We take pride in maintaining high cleanliness standards, and I appreciate your kind words regarding our housekeeping team and the dining room staff. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences. We look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Aiesha P. Friends - Confirmed reviews ALL

Fredrick and team were Amazing!! We were in Paris for a concert at the Accor Arena next door and they made our stay memorable. We were celebrating a birthday and Fredrick made our experience so special, he was extremely accommodating, warm and kind. Without a question we will stay at this hotel again.

Dear Aiesha , Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our prime location and found our team, especially Fredrick, to be accommodating and warm. It is always our goal to create memorable experiences for our guests, and we are thrilled that we could make your birthday celebration special. We look forward to welcoming you back during your next visit to Paris. Kind regards, Richard LAINE Director / General Manager

Customer review rating 3.5/5

Philip E. Families - Confirmed reviews ALL

Well located, clean, friendly staff but no accommodation for customers with allergies. The staff tried to help but were hampered by the limited menu which had no consideration for customers with allergies. Surprising from such a large multinational company, I expected you to be able to handle this as most hospitality venues do these days

Dear Philip , Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our hotel to be comfortable, clean, and well-located. However, we regret to learn that our menu did not adequately accommodate your dietary needs. While our team strives to assist all guests, we understand the importance of diverse options for those with allergies. Your concerns will be taken into consideration as we continuously seek to improve our services. Best regards, Richard LAINE Director / General Manager

Customer review rating 5.0/5

Antonio P. Families - Confirmed reviews ALL

My praise goes to Remi, the receptionist on duty when we arrived. He was exceptionally accommodating and genuinely went above and beyond to make us feel welcome. He alone made our stay a memorable one. The breakfast staff were also incredibly helpful and attentive. The following morning, the receptionist on duty kindly looked after our bags and allowed us to leave our car parked in front of the hotel until later in the day. These thoughtful touches made a real difference and were greatly appreciated.

Dear Antonio , Thank you for sharing your positive experience at Novotel Paris Centre Bercy. I am delighted to hear that you found our location convenient and enjoyed the comfort of your stay. It brings me great pleasure to know that Remi and our breakfast staff provided exceptional service, contributing to a memorable visit. We pride ourselves on offering attentive and accommodating service to our guests. I appreciate your kind words and look forward to welcoming you back in the future. Kind regards, Richard LAINE Director / General Manager

Customer review rating 5.0/5

Chung H. T. Friends - Confirmed reviews ALL

It’s nice and welcoming

Dear Chung , Thank you for your kind words regarding your recent stay. We are delighted that you appreciated our welcoming atmosphere and found our location convenient, as we are indeed situated right at the foot of the Bercy metro station and across from the Accor Arena. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Maha M. Families - Confirmed reviews ALL

⭐️⭐️⭐️⭐️⭐️ An Unforgettable 7-Night Mother-Daughter Stay!We absolutely loved our week-long stay at Novotel Paris Bercy during a hot August heatwave! Coming back each day to a perfectly air-conditioned, spotless room and the cold water fountain at reception was a lifesaver.Why we highly recommend this hotel:Perfect Location: The Metro line is right at the doorstep. It is also an easy walk to Bercy Village for great meals and groceries, with convenient access to CDG Airport.Great Rooms: Our room was spacious, incredibly quiet, and offered a fantastic view of the arena.Spotless cleaning Service: Huge thanks to the housekeeping team for keeping our room immaculate and ensuring our mini-fridge was always refilled.Exceptional Staff: The reception team speaks excellent English and truly made us feel welcome. Special shout-out to the wonderful Shaima and Audrey! Shaima gave my little girl some bracelets (handmade by shaima) , which was such a beautiful, thoughtful gesture that she loved and made her trip to Paris even more memorable .The service here always comes with a smile. We will definitely choose Novotel Paris Bercy again for our next Paris trip!

Dear Maha, Thank you for taking the time to share your wonderful experience at Novotel Paris Centre Bercy. We are thrilled to hear that you enjoyed your week-long stay with us, especially during the hot August heatwave. It is gratifying to know that our air-conditioned rooms and cold water fountains provided you with comfort and relief. We appreciate your kind words regarding our location, which indeed offers easy access to the metro and is conveniently situated near Bercy Village. It is equally rewarding to hear your compliments about our housekeeping team and the exceptional service you received from our staff, including the thoughtful gesture from Shaima. Your recommendation means a lot to us, and we look forward to welcoming you and your daughter back for another memorable stay in Paris. Best regards, Richard LAINE Directeur / General Manager

Customer review rating 1.5/5

Sandy T. Families - Confirmed reviews ALL

Mould in the bathroom ceiling, unexpectedly do not have fridge. Went into a internal lift once, only allow to go down, when we found out that was the wrong, lift can’t go up and the ground floor are full of junk, cardboard and rubbish, no sign at all along the way.

Customer review rating 5.0/5

Jo F. Families - Confirmed reviews ALL

Fantastic hotel, welcoming staff, lovely atmosphere, great location, will definitely be back

Dear Jo, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff welcoming and enjoyed the atmosphere and location of the hotel. We look forward to welcoming you back in the future. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 3.5/5

Krupal T. Families - Confirmed reviews ALL

Nice hotel. Good beds

Dear Krupal , Thank you for sharing your feedback. We appreciate your positive remarks about the comfort of our beds. However, we strive for a consistently outstanding experience and will take your comments into consideration as we continue to enhance our services. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Luc J. Solo - Confirmed reviews ALL

near metro quiet neighbourhood

Dear Luc , Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the comfort and tranquility of our hotel. We hope to welcome you back in the future. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Cecilia M. Families - Confirmed reviews ALL

We have been there on several occasions and have always been satisfied.A comfortable, restful stay. Full breakfast All the staff were friendly. The front desk manager was ready to help if needed.

Dear Cecilia , Thank you for your kind words regarding your recent stay at Novotel Paris Centre Bercy. We are delighted to hear that you found our hotel comfortable and our staff friendly. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 5.0/5

Wai C. W. Families - Confirmed reviews ALL

The location is perfect for sightseeing, with Bercy metro station just outside the front door of the hotel. You can get into the heart of Paris with 2-3 metro stations away. It is also walkable distance from Gare de Lyon!

Dear Wai , Thank you for your positive feedback regarding our location. We are pleased to hear that you found our proximity to Bercy metro station convenient for exploring Paris. We look forward to welcoming you back in the future. Kind regards Richard LAINE Directeur / General Manager

Customer review rating 4.5/5

Fraser R. Families - Confirmed reviews ALL

Very nice front desk staff and hotel. Bar man with hat could do with cheering up a bit. Not a happy man serving you your drink when on holiday.

Dear Fraser , Thank you for your kind words regarding our location and staff. I appreciate your feedback about the bar service, and I will ensure that it is addressed. We strive to provide a positive atmosphere for all our guests. Kind regards, Richard LAINE Directeur / General Manager

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

We crashed out car in the parking becuase we went in the wrong entry. There were no appropriate signs to point to the right entry. Also a sign not to back up when in the wrong entry would have been appropriate

Dear Guest, Thank you for your feedback regarding your recent stay. We are sorry to hear about the incident with your car. However, we would like to clarify that the hotel does not own or operate a car park. The nearby parking facilities are completely independent from Novotel Paris Centre Bercy, including their entrances, signage and traffic management. For this reason, we feel that a 2/10 rating of the hotel based solely on an incident in an external car park is unfortunately not representative of the experience or services we provide. Kind regards Richard LAINE Directeur / General Manager

Customer review rating 4.5/5

Ketson M. Families - Confirmed reviews ALL

We had a great stay at this hotel. The location is excellent, with easy access to nearby attractions, restaurants, and public transportation. The rooms were comfortable, clean, and well maintained, making our stay very pleasant. The staff were friendly. Overall, it was a very positive experience, and I would definitely recommend this hotel.

Dear Ketson , Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our excellent location, which offers convenient access to attractions and public transportation. It is also wonderful to know that you found our rooms comfortable and clean, as well as our staff friendly. Your recommendation means a lot to us, and we hope to welcome you back in the future for another pleasant stay. Kind regards, Richard LAINE Director / General Manager

Customer review rating 4.5/5

Rachael C. Friends - Confirmed reviews ALL

Clean and modern room. Rituals toiletries was a lovely touch.

Dear Rachael , Thank you for your kind words regarding the cleanliness of your room and our dedicated staff. We are pleased to hear you enjoyed the modern amenities and the Rituals toiletries provided. Your satisfaction is our priority, and we hope to welcome you back in the future. Kind regards, Richard LAINE Directeur / General Manager

Other web-users rate our hotel

  • 1,399 reviews 9.5/10 Location
  • 1,787 reviews 7.6/10 Room
  • 1,922 reviews 9.2/10 Service
  • 14 reviews 7.9/10 WiFi
  • 940 reviews 8.7/10 Breakfast
  • 722 reviews 8.7/10 Cleanliness
  • 445 reviews 7.9/10 Food

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