ibis budget Luzern City 1.5 stars

Customer review rating (ALL Rating) 3.9/5 975 reviews

Best price
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KELLERSTRASSE 6, 6005 LUZERN, Switzerland

Description

Hotel extras

  • Reception is open 24 hours a day

  • Free public transport ticket for the city of Lucerne

  • Free WIFI

  • Breakfast from 6:30 - 10:30 a.m. (weekdays), Breakfast from 6:30 - 11:00 a.m. (weekends)

  • Participant in the ibis Business Card Program

Our accommodation(s)

Hotel location

ibis budget Luzern City

KELLERSTRASSE 6
6005 LUZERN
Switzerland

GPS:47.043658, 8.311341

Telephone
Fax +41 41 367 80 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  975 reviews

TripAdvisor Rating  3.5/5  1,888 reviews

Good Stay

Customer review rating 4.0/5

Perry Families - Confirmed reviews ALL

Within walking distance to landmark, but the breakfast so ordinary, should have scramble egg and baked beans

Dear Perry, thank you for your feedback. We appreciate your positive comments about our convenient location. Regarding breakfast, we will consider your suggestions for improvement. Looking forward to welcoming you back. Best regards, ibis budget Luzern City

Budget hotel but poor breakfast and amenities

Customer review rating 2.0/5

Dr C. Families - Confirmed reviews ALL

Breakfast is really poor. Wifi is average and not advised for business travel.

Dear Dr C., we apologize for the inconvenience you faced regarding the breakfast and amenities. We strive to improve our services. Thank you for your feedback. Best regards, ibis budget Luzern City.

Gets the job done.

TripAdvisor rating 4.0/5

chalouisduletz Couples - TripAdvisor review

Pros: Reasonably priced for an expensive city with few budget options. Clean. Friendly staff. Fairly convenient location adjacent to public transportation and a grocery store. Cons: Zero closet space, only two small coat hooks, so plan on living entirely from your suitcases on the small floor area. Separate shower and toilet stalls but the sink is part of the room with tiny counter space. Variable internet connection.

Good location, large family rooms

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We had a lovely visit.

Dear guest, we are delighted to hear that you enjoyed our hotel's location and spacious family rooms during your visit. We look forward to welcoming you back at ibis budget Luzern City. Best regards!

Staff behaviour

Customer review rating 0.5/5

Sanoj A. Couples - Confirmed reviews ALL

Rude behaviour of some of the staffs at kitchen & front office. We have asked for charging of our mobile phone after check-out, male staff at front desk denied it.

Dear Sanoj A., we sincerely apologize for the unpleasant experience you had with our staff. Providing charging services after check-out is against our hotel policy. We will address the behavior of our staff to ensure it does not happen again. Thank you for your feedback. Goodbye from ibis budget Luzern City.

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Other web-users rate our hotel

  • 1,825 reviews 8.7/10 Location
  • 2,335 reviews 4.4/10 Room
  • 1,401 reviews 8.2/10 Service
  • 67 reviews 7.7/10 WiFi
  • 1,448 reviews 2.6/10 Comfort
  • 798 reviews 7.7/10 Breakfast
  • 719 reviews 7.1/10 Cleanliness
  • 218 reviews 5.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.