ibis budget Luzern City

ibis budget Luzern City 1.5 stars

Customer review rating (ALL Rating) 4.1/5 1,422 reviews

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Description

Hotel extras

  • Reception is open 24 hours a day

  • Free public transport ticket for the city of Lucerne

  • Free WIFI

  • Buffet breakfast from 6am to midday

  • Participant in the ibis Business Card Program

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Luzern City

KELLERSTRASSE 6
6005 LUZERN
Switzerland

  • From Luzern Train Station:  4 Brünigstrasse

  • By plane

    AEROPORT INTERNATIONAL At 17km / 10.56 miles

  • By train

    HAUPTBAHNHOF LUZERN At 1km / 0.62 miles

GPS:47.043658, 8.311341

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Non contractual photo

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,422 reviews

TripAdvisor Rating  3.5/5  1,843 reviews

Really Bad

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

I know is a budget hotel but. Still could be a lot cleaner the room and the bathroom it's just no words for it, would not stay agai that's for sure and luckily we booked only one night if it woulded be more definitely we wouldn't stay.

Brilliant budget stay

Customer review rating 4.5/5

Ueli L. Couples - Confirmed reviews ALL

Clean, comfortable, with nice breakfast facilities and friendly staff.

Nice room but poor management

Customer review rating 3.0/5

Peter Families - Confirmed reviews ALL

Pros: location nearby the city center. Have air condition. Cons: not get the room type that we booked. Higher price than we booked even we booked directly in Accor website.

Good location and clean rooms but reservations process was messed up

Customer review rating 3.0/5

S.j.l Families - Confirmed reviews ALL

Good location and clean room. However my reservations for family room type was messed up despite my email confirmations in black and white when I approached the hotel to amend my Accor account reservations. The email assured me that everything was ok. After showing the hotel the email, Hotel just explained it off that staff who handled it has resigned and hence they cannot do anything about it. And that their family rooms were all occupied. Granted they tried to offer me another room type I.e. triple room type at check in, it was not satisfactory. I didn't have a choice since I was already at check in and would not be able to find another hotel easily on the day itself. So please check and confirm and have everything updated in your accor account. Email confirmation does not count.

Well located, Clean, Comfortable

Customer review rating 4.0/5

Aly Families - Confirmed reviews ALL

Great stay, no problems, staff very friendly. Room is small, but I knew that coming in. Only thing I would change is to have more outlets available. There is only one in the corner by the tv, and it would be helpful to have one near the bed/sink area.

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