ibis budget Luzern City 1.5 stars

Very good as always

Stayed for 1 night, the checkin and checkout experience was very good. The employees were very friendly and helpful. The location is decent but i can imagine that it is hard to get a better location in luzern. Room was clean and bed was comfy

the room was a little bit small...

Very comfortable. We came with two bikes which were accommodated securely in the hotel. Very pleasant and helpful service.

Room is quite small but clean. Enough facilities for a cheap budget.

absolutely not whirthvalue! Personal kind rooms like an hostel! price like a hilton

Worst Ibis budget we have stayed in. Air con made a lot of noise but didn’t cool the room, fittings were worn, not enough parking for guests so despite looking for a hotel with parking there was none available for us, very noisy outside.

It is hard to breathe in August, let alone sleep well with such poor and cheap air conditioning

Thid hôtel is ideally located when you want to visit thé City center of Luzern.

The room was way smaller than expected. I understand that it’s a budget but everything was so “budget”, even the toilet paper was bad. Staff at the reception was friendly and helpful whereas the one in the breakfast was a bit rude.

Accompany 2 elders, I first that the hotel was nearer to the station than the center, which is a good things with our luggages. But it turned out that it was quite far (3 stations of bus) by walk. With young people ok but to a senior 70y.o not that evident... The room was old, equipmemt fell out that needed a technician pass by to fix. The AC is a big question: how do they still let this system be there?? Like really, totally don’t know how to turn it up or down because the button just don’t change anything. Thus, even at the lowest level of fan, it was super noisy. The fire alarm suddenly ran off at night for 3 seconds then stopped?! Every guest went out to the corridor to check if it was really the fire alarm and there was no staff explain us what had happened the next day. Never thought that I would leave such a bad experience with ibis.....

We had a small emergency so took refuge in IBIS budget. Warm welcome and super clean rooms with excellent anti COVID measures. However the price for a budget IBIS was high (twice the rate across the border in Germany). I was also disappointed to get no Accord points using the Budget chain - so I could have gone AirBnB or elsewhere. Loyalty benefits needed across the grades of hotels please!

Everything was ok, the staff was extremely helpful and polite. Great location. The only flaw was the lack of sockets.

When I made the booking, I checked facilties and parking was said to be included, however upon reaching there I was told parking was not available as it was apparently full. Hence, I had to park my car a good distance away from the hotel and carry my luggage all the way.

Overall good experiance. Bus stop is just next to the hotel,