ibis budget Luzern City 1.5 stars

the room was not well isolated, we were disturbed by the tv and the noise of the neighbours.

Generally, very bad experience. A queue for the breakfast for about 30 persons and the weakest breakfast I have ever experienced, facilities in the dining area dirty and not cleaned up by the crew during the whole breakfast. The room was clean, internet was fast, and these were in plus, however, in overall the impression about the hotel was very bad. I used to stay in standard Ibis hotel and I was always very satisfied, thus I decided to give the Ibis Budget a try, but it was a wrong decision. I will never come back.

The hotel is well located, with a 5 Minutes walk to reach the city center. The room is very comfortable for a single stay and the staff was very helpful.

small room but perfect for the price! central location and the breakfast was tasty.

All in all our stay for 1 night was satisfying. Unfortunately in our 4-Person-room there wasn‘t any cabinet to put our clothes in. Good breakfast buffet

Was able to check in much earlier and was greeted with your professional staff.. very happy with my stay..

Happy that you have the hotel available with rooms at good prices. The double room is probably 2m2 too small as there is hardly any room for luggage. But other than that happy with what you get for the money.

problemlos

Budget hotel i good location. Clean with basic breakfast

I am giving our stay a 5 star, principally becuase of the male receptionist with the glasses who also spoke english!! He was extremely busy when we arrived, even with a queue behind us, he calmly explained all that we need to know, handing us a map and the free travel passes. So thanks again Mr. The hotel is well situated at just a 5 minute tram ride into the city, which my girls loved taking each day! there iare a limited number of parking spaces outside at 14chf per 24 hours and further car park spaces elsewhere at a slightl higher fee. Reeption gives you a ticket which you need to display on your dashboard. Missing a couple of towels in the room, ( we were a family of 3) reception happily obliged with more ( girls on reception were also sweet). The pillows were not at all bad for an Ibis Budget...and I have stayed in several !! Only slight problem were banging doors on a couple of the nights...perhaps a sign asking guests to consider other guests when shutting their doors, a simple gesture such as this could help resolve the problem !

We caught a taxi from the station, but from then on we used the free 2 day bus pass the hotel gave us, that is just across the road from the Ibis. We even caught the bus to the station as we were leaving with our luggage, back to the station. Good breakfast and helpful reception.

Overall a great place to stay. Love everything about it. Great staff and friendly people. The hotel was clean and comfortable. Easy to get around after a great breakfast. The place is beautiful and fun!

This hotel was very clean and comfortable. Price was the most competitive to be found for something with such a great and convenient location for the center of Luzern. The staff were very friendly and extremely helpful.

Very expensive for the quality you get. The humidity is very high in the hotel and the rooms are not clean. There is mold in the shower which caused us headache and bad sleep. The only good thing in this hotel is their staff members. They are very friendly.

There was no telephone in the room . Had to go down to request for anything instead of calling which is not correct . The rooms wer very very small , may be bcos of budget hotel . Rest all was ok . They helped in everyway. Guiding and suggestions.