ibis budget Luzern City 1.5 stars

Customer review rating (ALL Rating) 3.9/5 707 reviews

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KELLERSTRASSE 6, 6005 LUZERN, Switzerland

Description

Hotel extras

  • The reception is open 24/7.

  • Paid parking lot available and 1 electric car parking space (not reservable in advance).

  • Transit tickets for the city of Lucerne are free of charge for hotel guests.

  • The ibis budget is a 10-minute walk from Lucerne Main Station.

  • Near tourist attractions: - Pilatus - Rigi - Interlaken - Zurich - Bern

Our accommodation(s)

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Hotel location

ibis budget Luzern City

KELLERSTRASSE 6
6005 LUZERN
Switzerland

GPS:47.043658, 8.311341

Telephone
Fax +41 41 367 80 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  707 reviews

TripAdvisor Rating  3.5/5  1,903 reviews

Customer review rating 4.0/5

Martina C. Families - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback regarding our location and your overall experience. We appreciate your understanding of our room sizes, designed to be efficient and comfortable for our guests. We hope to welcome you back for another enjoyable stay. Best regards, Ibis budget Luzern City Marco Antonio

Customer review rating 2.5/5

Peter W. Families - Confirmed reviews ALL

Sehr geehrter Kunde, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass es Unstimmigkeiten bei der Abrechnung gab. Wir schätzen Ihre Anmerkungen und werden diese berücksichtigen, um unseren Service weiter zu verbessern. Mit freundlichen Grüßen, ibis budget Luzern City Marco Antonio

Customer review rating 1.0/5

Hector V. Friends - Confirmed reviews ALL

Dear Hector V., Thank you for sharing your feedback. We appreciate your comments regarding the room size. Our hotel aims to provide budget-friendly accommodations, and we strive to maintain our standards. We value your input and will consider it in our ongoing efforts. Best regards, ibis budget Luzern City Marco Antonio

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TripAdvisor rating 2.0/5

injansview Families - TripAdvisor review

Dear injansview, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered during your stay. We understand the importance of family accommodations and regret that we were unable to provide you with rooms on the same floor despite your request. Regarding the room size, our hotel aims to deliver budget-friendly options, which can sometimes result in more compact accommodations. We appreciate your understanding in this matter. Additionally, we acknowledge your concerns about our parking fees; they reflect the competitive rates in the area. Most importantly, we are truly sorry to hear about your interactions with our staff. Providing exceptional service is a priority for us, and we will take your feedback into account to improve our guest experience. Thank you once again for your feedback. We hope to have the opportunity to serve you better in the future. Best regards, ibis budget Luzern City Marco Antonio

Customer review rating 4.5/5

Claudia M. Couples - Confirmed reviews ALL

Dear Claudia m., Thank you for your kind words about our location, service, and room quality. We are thrilled to hear that you enjoyed your stay and found everything to your satisfaction. Best regards, ibis budget Luzern City Marco Antonio

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Other web-users rate our hotel

  • 1,916 reviews 8.8/10 Location
  • 2,394 reviews 4.4/10 Room
  • 1,473 reviews 8.3/10 Service
  • 39 reviews 7.5/10 WiFi
  • 1,505 reviews 2.5/10 Comfort
  • 727 reviews 7.6/10 Breakfast
  • 723 reviews 7.3/10 Cleanliness
  • 238 reviews 4.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.