ibis Styles Luzern City 3 stars

Customer review rating (ALL Rating) 4.1/5 794 reviews

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ibis Styles Luzern City - Image 1
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Friedenstrasse 8, 6004 LUZERN, Switzerland

Description

Hotel extras

  • Green Key certified establishment

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

Our accommodation(s)

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Hotel location

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
Switzerland

GPS:47.056835, 8.311907

Telephone
Fax +41 41 418 48 18

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  794 reviews

TripAdvisor Rating  3.5/5  1,167 reviews

Good location but not good clean

Customer review rating 3.5/5

Ej Families - Confirmed reviews ALL

Dear Guest Thank you for taking the time to share your experience. We\'re pleased to hear you appreciated our central location as well as the recognition and welcome gift provided for your ALL Platinum status. However, we sincerely apologize for the cleanliness issues you encountered in your room. This does not reflect our usual standards, and we will immediately follow up with our housekeeping team to ensure such situations are avoided in the future. We hope to have the opportunity to better serve you on your next visit. Best regards Erton Roci – Assistant General Manager

Customer review rating 2.0/5

Jenny O. Friends - Confirmed reviews ALL

Dear Ms. O. Thank you for your detailed feedback. While we’re very pleased to hear that our team made a positive impression during your stay, we truly regret that the overall experience did not meet your expectations. We’re sorry to learn that the room layout, shower size, and external noise caused discomfort, and that the lack of privacy impacted your stay. Your comments are extremely valuable to us, and we will review them with our team to explore ways we can improve both our facilities and guest experience. We appreciate you taking the time to share your thoughts and thank you for acknowledging our staff\'s efforts. Best regards Erton Roci – Assistant General Manager

Good location

Customer review rating 4.5/5

Sakorn O. Friends - Confirmed reviews ALL

Dear Sakorn O., Thank you for your positive feedback regarding our location and the prompt response to your concern. We appreciate your understanding and are glad to know you enjoyed your stay with us. We will check you feedback concerning the smell in the bathroom. Look forward welcoming you very soon again. Best regards, S. Samil Benli - General Manager ibis Styles Luzern City

Good Stay

Customer review rating 4.5/5

Mandar M. Families - Confirmed reviews ALL

Dear Mandar M., We would like to thank you again for your positive feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our scenic location and dining options. We very much hope to welcome you again in the near future and provide another memorable experience. Best regards, S. Samil Benli - General Manager ibis Styles Luzern City

Well located and nice ppl

Customer review rating 4.5/5

Vk Families - Confirmed reviews ALL

Dear Vk, Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed your stay while heading to Interlaken. We hope to welcome you back soon for another pleasant experience. Best regards, S. Samil Benli - General Manager ibis Styles Luzern City

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Other web-users rate our hotel

  • 832 reviews 9.5/10 Location
  • 985 reviews 5.3/10 Room
  • 692 reviews 8.4/10 Service
  • 13 reviews 8.8/10 WiFi
  • 538 reviews 4.9/10 Comfort
  • 431 reviews 8.1/10 Breakfast
  • 365 reviews 4.4/10 Cleanliness
  • 215 reviews 3.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.