ibis Styles Luzern City 3 stars

Customer review rating (ALL Rating) 4.1/5 812 reviews

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ibis Styles Luzern City - Image 1
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Friedenstrasse 8, 6004 LUZERN, Switzerland

Description

Hotel extras

  • Green Key certified establishment

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

Our accommodation(s)

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Hotel location

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
Switzerland

GPS:47.056835, 8.311907

Telephone
Fax +41 41 418 48 18

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  812 reviews

TripAdvisor Rating  3.5/5  1,165 reviews

Charged extra

Customer review rating 1.5/5

Praveen Families - Confirmed reviews ALL

I loaned a Uk to Swiss plug converter from the reception. I was told I will not be charged for this if I return it back during checkout. I did return that, but I am seeing my card was still charged 20CHF for this.

Dear Praveen, Thank you for your feedback regarding the charge for the converter. We apologize for any misunderstanding related to our loan policy. Please note, that the provision on your card has been already realeased after your departure. It takes only a little bit time, that you see it on your account. If you don't see it, you can pleasae contact me directly. Best regards, S. Samil Benli - General Manager ibis Styles Luzern City

Great Stay!

Customer review rating 4.5/5

Rebekah Friends - Confirmed reviews ALL

Was a great stay, we loved our room and the service!

Dear Rebekah Thank you for your kind words and for sharing your experience! We’re delighted to hear that you had a great stay and loved your room and our service. Your positive feedback means a lot to our team. We hope to welcome you back to Luzern soon for another enjoyable stay! Best regards Erton Roci – Assistant General Manager

Good stay

Customer review rating 4.0/5

Lei L. Families - Confirmed reviews ALL

Very good location and service.

Dear Guest, Thank you for your wonderful review! We’re delighted that you enjoyed our location, service, and overall experience. Your high ratings mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you again! Best regards, Erton Roci - Assistant General Manager

Great Stay at Ibis Styles Luzern

Customer review rating 5.0/5

Ian M. Families - Confirmed reviews ALL

Lovely room, clean and well presented. Central location, and every member of staff we encountered could not have been more helpful.

Dear Ian M. Thank you for your fantastic review! We are thrilled to hear that you had such a great stay and appreciated our clean and well-presented rooms, central location, and the helpfulness of our team. Your kind words mean a lot to us, and we look forward to welcoming you back in the future! Best regards Erton Roci - Assistant General Manager

Top choice

Customer review rating 5.0/5

Maura Friends - Confirmed reviews ALL

Easy to find, central location but calm at night, clean and spacious room, bathroom with window. Staff very friendly. Would definetely book it again next time!

Dear Maura Thank you for your fantastic review! We are delighted that you enjoyed our central yet peaceful location, the spacious and clean room, and the friendliness of our staff. It’s wonderful to hear that you would choose to stay with us again—we look forward to welcoming you back! Best regards Erton Roci - Assistant General Manager

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Other web-users rate our hotel

  • 842 reviews 9.5/10 Location
  • 1,010 reviews 5.4/10 Room
  • 706 reviews 8.2/10 Service
  • 13 reviews 8.1/10 WiFi
  • 555 reviews 4.9/10 Comfort
  • 443 reviews 8/10 Breakfast
  • 387 reviews 4.4/10 Cleanliness
  • 222 reviews 3.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.