ibis Styles Luzern City 3 stars

Customer review rating (ALL Rating) 4.1/5 1,036 reviews

Best price
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ibis Styles Luzern City - Image 1
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Friedenstrasse 8, 6004 LUZERN, Switzerland

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE-certified hotel

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
Switzerland

GPS:47.056835, 8.311907

Telephone
Fax +41 41 418 48 18

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,036 reviews

TripAdvisor Rating  3.5/5  1,133 reviews

Very good hospitality

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Very location of hotel and very cooperative and supporting staff.over all very good experience.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at ibis Styles Luzern City in Lucerne, and for giving us a perfect rating of 100/100. We're thrilled to hear that you had a very good experience and found our location ideal. Our team is delighted to be recognized for their cooperative and supportive service. Your kind words are much appreciated, and we look forward to welcoming you back in the future. If you have any specific suggestions or requests for your next stay, please don't hesitate to share them. Best regards, Erton Roci Assistant General Manager

Value for money

Customer review rating 4.0/5

Edmund N. Couples - Confirmed reviews ALL

Stayed at the hotel for 2 nights. This is my second stay. Overall, it’s value for money and a decent stay. My only complain, if any, is the tiny shower head.

Dear Edmund N., Welcome back to ibis Styles Luzern City! We're delighted to have hosted you again, and we appreciate your feedback following your recent 2-night stay. Your score of 80/100 speaks volumes. We're glad you found your stay a great value, and we've noted your comment about the shower head. Your feedback is invaluable, and we're excited to welcome you back for more Lucerne adventures. Best regards, Erton Roci Assistant General Manager

medium

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

long reaction time with reservation time (5 days and more)

Dear guest, Thank you very much for posting your thoughts on here. I am sorry that the reservation process was as fast as you expected. We will of course work on our efficiency with this. We look forward to see you again and provide you a better experience than this. Best regards, S. Samil Benli - General Manager

well located restful but near everything

Customer review rating 4.0/5

Carolyn H. Couples - Confirmed reviews ALL

very happy

Dear Carolyn h., Thank you for sharing your post-stay feedback about your recent visit to our hotel in Lucerne, and for your rating of 80/100. We're pleased to hear that you found our location well-situated for a restful stay while still being close to everything. We're delighted that you had a very happy experience with us. If you have any specific feedback or suggestions to make your future stays even more enjoyable, please don't hesitate to let us know. Best regards, Erton Roci Assistant General Manager

Great Location

Customer review rating 5.0/5

Meg D. Families - Confirmed reviews ALL

very easy walking distance from the train station and right near the Lion Monument and old town. The room was very comfortable, large, great shower, quiet, safe , great aircon and nice bed linen and pillows.

Dear Meg D., A big thank from all of us for this great rate and nice review. It is always a pleasure to receive such a lovely and honest feedback. Next in order I would like to mention that our location is one of our strongest traits and we are glad it worked out for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli - General Manager

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Other web-users rate our hotel

  • 854 reviews 9.6/10 Location
  • 1,051 reviews 4.9/10 Room
  • 803 reviews 8.5/10 Service
  • 13 reviews 8/10 WiFi
  • 617 reviews 8/10 Breakfast
  • 552 reviews 4.6/10 Comfort
  • 399 reviews 4.4/10 Cleanliness
  • 231 reviews 3.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.