ibis Styles Luzern City 3 stars

Customer review rating (ALL Rating) 4.2/5 936 reviews

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Description

Hotel extras

  • Green Key certified establishment

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

Our accommodation(s)

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Room 1

Hotel location

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
Switzerland

GPS:47.056835, 8.311907

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  936 reviews

Customer review rating 4.5/5

Vijayakumar T. Families - Confirmed reviews ALL

Dear Vijayakumar T., Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and appreciated our convenient location, comfortable room, and well-maintained facilities. It’s also great to know that our team was helpful and welcoming. We hope to have the pleasure of welcoming you back for a longer stay next time! Sincerely, S. Samil Benli - General Manager

Customer review rating 5.0/5

Krishan K. D. Families - Confirmed reviews ALL

Dear Krishan K. D., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, comfort, and the service provided by our staff. Your positive feedback motivates us to continue delivering exceptional experiences. Sincerely, S. Samil Benli - General Manager

Customer review rating 3.0/5

Stephen R. Business - Confirmed reviews ALL

Dear Stephen R., Thank you for your feedback. We appreciate your kind words about our staff. However, I regret to learn that the room layout and mattress quality did not meet your expectations. Your comments will be taken into consideration as we continually strive to improve our guest experience. Sincerely, S. Samil Benli - General Manager

Customer review rating 4.0/5

Rezaul K. Couples - Confirmed reviews ALL

Dear Rezaul K. Thank you very much for your feedback. We are glad you had a comfortable stay and appreciated our location as well as the room with the large balcony. We also take note of your comments regarding check-in time, the TV, and the missing mini fridge; a fridge is available at reception whenever needed. Best regards, Erton Roci - Assistant General Manager

Customer review rating 4.0/5

Chris W. Couples - Confirmed reviews ALL

Dear Chris W. Thank you very much for your kind feedback. We are glad you appreciated our central location, clean room, and helpful team. Your kind words about Manuel and his colleague are truly appreciated, and we will gladly share them with them. Best regards, Erton Roci - Assistant General Manager

Other web-users rate our hotel

  • 861 reviews 9.3/10 Location
  • 1,017 reviews 5.9/10 Room
  • 761 reviews 8.9/10 Service
  • 11 reviews 8.8/10 WiFi
  • 522 reviews 5.2/10 Comfort
  • 400 reviews 5.4/10 Cleanliness
  • 399 reviews 8.2/10 Breakfast
  • 210 reviews 4.2/10 Vibe

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