ibis Styles Luzern City

ibis Styles Luzern City 3 stars

Customer review rating (ALL Rating) 4.2/5 914 reviews

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Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

ALLSAFE approved hotel

Hotel location

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
Switzerland

  • By plane

    ZURICH AIRPORT At 66km / 41.01 miles

  • By train

    LUZERN At 1km / 0.62 miles

  • By train

    LUZERN SGV At 1.5km / 0.93 miles

GPS:47.056835, 8.311907

Hotel services

Check-in from - Check out up to

In summary
On site
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Breakfast

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  914 reviews

TripAdvisor Rating  3.5/5  1,092 reviews

well located, rooms a bit old

Customer review rating 3.0/5

C. Families - Confirmed reviews ALL

Great location in the city centre The room are a bit old and would need a bit of refresh We had two room as we were with the family, we could change rooms as one of the two was not in the best shape ( stains on the curtains, loose skirting boards etc,,,). The staff was very friendly and gave us an other room.

Dear C., We thank you very much for sharing your experience with us. Please allow me to express my excuses that we didn't cover all your expectation. It's our hope to welcome you very soon again in our hotel. Sincerely, Alexander Svab - Assistant General Manager

Well located

Customer review rating 4.0/5

L. Couples - Confirmed reviews ALL

Very convenient location near public transport just the hotel bed was too soft

Dear L., Thank you very much for your lovely comments. It's for us a real pleasure to see your satisfaction with our hotel services. We hope to welcome you very soon again and wish you wonderful time. Sincerely, Alexander Svab – Assistant General Manager

All excellent except the bed

Customer review rating 3.5/5

Angie Couples - Confirmed reviews ALL

Loved the breakfast & location! Room was good, except that the mattress collapses at the edges. If you have back problems, you might want to stay elsewhere. I survived because I had a back support belt.

Dear Angie, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also the breakfast. At the same time, I am sorry to learn, that you didn't found our beds comfortable. We are currently planning to replace them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one with our new beds. Sincerely, S. Samil Benli - General Manager

Good location but hotel should not be graded Styles .Updated Ac system not effective, very old TV. We stayed at Ibis ( not Styles ) in Locarno centre

Customer review rating 2.5/5

Alan S. Couples - Confirmed reviews ALL

We booked Styles but this hotel is NOT . Outdated and needs update. AC system not effective , room a bit small , shower poor. We stayed in Ibis centre (not Styles) and facilities were excellent ! Big new Tv with some English channels. All in all not value for money .

Dear Alan, thank you very much for your detailed review. I am very sorry, that we could not convince you with our rooms. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I understand your concern and we already plan to refurbish our rooms for more convenience. We very much hope that we can welcome you again as our guests and remain until then with best regards Sincerely, S. Samil Benli - General Manager

Surprisingly big room, well furnished, great location, good breakfast

Customer review rating 4.5/5

Biswarup Families - Confirmed reviews ALL

The rooms looked surprisingly big for 18 mtsq mentioned in the website, furnishing was good, location is great, just 2 stops from HB, Bourbaki Panorama is just next door which is a must visit in Luzern, particularly if you have Swiss travel pass (it’s free) The Panorama also has a nice bar on ground floor, which is open till late evening. Breakfast was very good, but repetitive. Professional staff. Only thing that can improve is the extra bed, the platform has gaps, & the mattress is not thick enough, you can feel the gaps when you sleep

Dear Biswarup, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us with our very central location. On the same time, I apologize that you found our beds bit uncomfortable. We are currently planning to renew them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli - General Manager

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