ibis Styles Luzern City 3 stars

Customer review rating (ALL Rating) 4.1/5 819 reviews

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Description

Hotel extras

  • Green Key certified establishment

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • In the heart of Lucerne

  • Escape Room game in hotel (charges apply)

Our accommodation(s)

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Hotel location

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
Switzerland

GPS:47.056835, 8.311907

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Meetings & Events

Number of Meeting Room
5
Surface of the largest room
240  /  2583.336 sq ft
Maximum seats capacity
240
Maximum capacity for banquets
100
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  819 reviews

TripAdvisor Rating  3.5/5  1,181 reviews

Customer review rating 4.5/5

Leslie H. Friends - Confirmed reviews ALL

Particular thanks and special mention to Manuell who assisted us booking rail tickets to Paris for the next day. Very patient and helpful.

Sehr geehrte Frau H. Vielen Dank für Ihre wunderbare Bewertung und die vielen positiven Rückmeldungen. Es freut uns sehr, dass Ihnen die Lage und insbesondere die Freundlichkeit unseres Teams so gut gefallen haben. Ein grosses Dankeschön für die besondere Erwähnung von Manuell – wir geben Ihr Lob sehr gerne an ihn weiter. Es freut uns, dass er Ihnen bei den Zugtickets nach Paris so geduldig helfen konnte. Wir würden uns sehr freuen, Sie bei Ihrem nächsten Besuch in Luzern wieder im ibis Styles Luzern City begrüssen zu dürfen. Freundliche Gruesse Erton Roci – Direktionsassistent

Customer review rating 4.0/5

Philipp J. Solo - Confirmed reviews ALL

Good value for money in Lucerne!

Lieber Philipp Vielen Dank für Ihre positive Bewertung und Ihren Aufenthalt bei uns. Es freut uns sehr, dass Sie unser Preis-Leistungs-Verhältnis, den Check-in/Check-out und die Anerkennung als ALL Gold Mitglied geschätzt haben. Danke auch für den Hinweis zur Dusche — wir nehmen Ihr Feedback gerne auf und prüfen dies für zukünftige Renovationen. Wir freuen uns, Sie bald wieder bei uns begrüssen zu dürfen. Liebe Grüsse Erton Roci – Assistant General Manager

Customer review rating 4.0/5

Sarah B. Friends - Confirmed reviews ALL

The hotel met all our needs. We did not need lux accommodations, just a spot to land for a few days.

Dear Sarah Thank you for your stay and your helpful feedback. I’m glad the hotel met your needs, and I apologise for the cleanliness issues you mentioned — we will address this with our team right away. Thanks also for noting the online booking difficulty; I’ll share this with Accor for improvement. We appreciate your loyalty and hope to welcome you again soon. Best regards Erton Roci – Assistant General Manager

Customer review rating 5.0/5

Ma T. U. Families - Confirmed reviews ALL

near to city and bus station

Dear Ma T. U., Thank you very much for your great review and perfect score. We're happy to hear you enjoyed our location, breakfast, and friendly team. We look forward to welcoming you again on your next visit to Lucerne. Best regards, Erton Roci – Assistant General Manager

Customer review rating 4.0/5

Eslam L. Business - Confirmed reviews ALL

small fridge minibar needed in rooms

Dear Eslam L., Thank you for your review and for choosing to stay with us. We're glad you enjoyed our location, service, and the warm hospitality from Manuel—he’ll be happy to hear your kind mention! We appreciate your suggestion regarding mini-fridges in the rooms and adding omelets and sautéed vegetables to our breakfast offerings. This feedback is valuable and will be shared with our team as we work on enhancing guest comfort. We hope to welcome you again soon. Best regards, Erton Roci - Assistant General Manager

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Other web-users rate our hotel

  • 798 reviews 9.3/10 Location
  • 981 reviews 5.2/10 Room
  • 679 reviews 8.4/10 Service
  • 10 reviews 8.2/10 WiFi
  • 515 reviews 4.6/10 Comfort
  • 400 reviews 7.8/10 Breakfast
  • 392 reviews 4.5/10 Cleanliness
  • 225 reviews 4/10 Vibe

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