ibis Luzern Kriens 3 stars

Customer review rating (ALL Rating) 4.4/5 516 reviews

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Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • Public indoor car park with direct access to hotel & rooms.

  • Close to the exhibition grounds, Swissporarena and motorway access.

Our accommodation(s)

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Hotel location

ibis Luzern Kriens

Industriestrasse 13
6010 KRIENS
Switzerland

GPS:47.02378, 8.299034

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  516 reviews

TripAdvisor Rating  4.0/5  766 reviews

Budget friendly option with decent breakfast

Customer review rating 3.5/5

Vinay K. G. Families - Confirmed reviews ALL

Ibis Lucerne Kriens is a good budget-friendly option. It's about a 7-minute walk from the train station, which has regular trains and nearby bus stops, making it easy to reach attractions like Titlis, Rigi, or Pilatus. The breakfast and service are decent but basic. Rooms are small with stiff beds, limited storage (no place to hang clothes), and compact bathrooms, but they are clean and well-maintained. Overall, it offers great value for money, thanks to its convenient location, friendly staff, and adequate breakfast.

Dear Vinay, Thank you so much for staying with us, and for sharing your concerns once again. We really appreciate it, as your opinion is very valuable to us. We hope you enjoyed your time in our beautiful city and will visit us again. Sincerely, S. Samil Benli – General Manager

Well located, 2 stop from luzern hbf, 5 minutes

Customer review rating 5.0/5

Sumant M. Families - Confirmed reviews ALL

Well located, 2 stop from luzern hbf, 5 minutes Staff were nice, extended our checking out as we have a kid.

Dear Sumant M., Thank you so much for your kind review. We are pleased to hear that our staff were helpful and friendly during your stay, and that you were satisfied with the services we provided. We would like to thank you again for sharing your experience. We very much look forward to welcoming you again in the near future.. Yours sincerely, S. Samil Benli – General Manager

Good stay, well located near Kriens mattenhof station and for travel to pilatus, to and from Lucern

Customer review rating 5.0/5

Utkarsh Couples - Confirmed reviews ALL

All the front desk executives were very helpful with guiding on experiences and attractions. View from our room was amazing - snow clad mountains.. :)

Dear Utkarsh, Thank you for your kind words regarding our hotel and staff. We are pleased to learn that your stay with us, located at the foot of Mount Pilatus, met your expectations, and that you enjoyed the beautiful views. We appreciate you taking the time to share your feedback. We look forward to welcoming you back to our hotel in the near future. Best regards, Sincerely, S. Samil Benli – General Manager

First thing for me, excellent staff.

Customer review rating 4.5/5

Itay.b Solo - Confirmed reviews ALL

When I arrive at a hotel, the most important thing is the staff and the hospitality. Here, as at Ibis Budget Hotel, the staff did everything to make sure I left satisfied. This is what makes your vacation wonderful. You arrive at check-in, are greeted with a smile and leave with a smile. Many thanks to the wonderful team. Looking forward to seeing you soon. Itay

Dear Itay. B, Thank you for your kind words regarding our staff and the hospitality you experienced during your stay. We are delighted to hear that our team contributed positively to your vacation and that you left with a smile. Your appreciation is greatly appreciated and it is motivating us to continue providing excellent service. We look forward to welcoming you back in the near future. Sincerely, S. Samil Benli – General Manager

Great location, lovely staff.

Customer review rating 5.0/5

Ryan Families - Confirmed reviews ALL

The ibis is situated a short walk from train station making it so convenient for getting to lucerne, 2 stops away. The room is clean, and has small fridge which is so handy to store some small bits. The staff are so friendly and very helpful, nothing was too much bother. I had to extend my stay and the staff were really helpful in that regards. Great place to stay.

Dear Ryan, Thank you for your kind words and positive feedback regarding your recent stay at ibis Luzern Kriens. We are delighted to hear that you found our location convenient and appreciated the cleanliness of your room as well as the amenities provided. Our team strives to offer excellent service, and it is wonderful to know that they were able to assist you during your stay extension. Your recommendation means a lot to us. We look forward to welcoming you back in the future. Sincerely, S. Samil Benli – General Manager

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Other web-users rate our hotel

  • 458 reviews 8.6/10 Location
  • 544 reviews 6.9/10 Room
  • 437 reviews 9.1/10 Service
  • 11 reviews 8.9/10 WiFi
  • 357 reviews 5.8/10 Comfort
  • 210 reviews 8.1/10 Cleanliness
  • 190 reviews 7.1/10 Breakfast
  • 39 reviews 5.3/10 Food

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