ibis Luzern Kriens 3 stars

Customer review rating (ALL Rating) 4.5/5 480 reviews

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Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • Public indoor car park with direct access to hotel & rooms.

  • Close to the exhibition grounds, Swissporarena and motorway access.

Our accommodation(s)

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Hotel location

ibis Luzern Kriens

Industriestrasse 13
6010 KRIENS
Switzerland

GPS:47.02378, 8.299034

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  480 reviews

TripAdvisor Rating  3.8/5  767 reviews

Customer review rating 4.0/5

Dave V. E. Couples - Confirmed reviews ALL

Dear guest, Thank you for your kind words regarding your stay. We\'re delighted you enjoyed the view and found our location convenient. We look forward to welcoming you back in the future. Merve Özer - Front Office ibis Luzern-Kriens

Customer review rating 5.0/5

Sonja D. M. Couples - Confirmed reviews ALL

Liebe Gäste, Vielen herzlichen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und besonders die ruhige Lage, die saubere und geräumige Zimmer, den schönen Ausblick sowie unser freundliches Team hervorheben. Schön, dass Sie auch den Vorteil des kostenlosen öffentlichen Nahverkehrs nutzen konnten und Luzern so bequem erreichen konnten. Ihr Lob ist für uns eine wunderbare Motivation und Ihre Weiterempfehlung ehrt uns sehr. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Freundliche Grüsse Merve Özer - Front Office ibis Luzern-Kriens

Well located - Amazing hospitality only by Mr. Gazi

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your detailed feedback with us. We are truly pleased to hear that you enjoyed your overall stay, especially the warm hospitality and welcoming conversations with Mr. Gazi, we will gladly share your kind words with him! We’re sorry to hear about the issue regarding the microwave. Please allow us to clarify that the microwave available at the reception is intended for light reheating only, and not for cooking or preparing meals that typically require a stove. We sincerely apologize if this was not clearly communicated and for any discomfort caused by the receptionist\'s handling of the situation. Your comments have been noted, and we will follow up with the team to ensure better communication and more sensitive handling in the future. Regarding breakfast, we appreciate your feedback and will review our selection with the aim to improve and better meet the expectations of our guests. Thank you again for staying with us, and we hope to welcome you and your family again in the future with an even more enjoyable experience. Warm regards, Merve Özer Front Office

Good stay

TripAdvisor rating 4.0/5

Cathy W TripAdvisor review

Dear cathyw156, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed the comfort of your room and appreciated our convenient location. We value your comments about the pillows and Wi-Fi, which will help us enhance our guest experience. We look forward to welcoming you back in the future. Thank you very much again for your kind words to our hotel. We all look forward to welcome you very soon again. Sincerely, S. Samil Benli - General Manager ibis Luzern-Kriens

Nice city and nice stay!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Dear Peeter A., Thank you for your kind words about your stay and our convenient location near Luzern Messe visitors. We appreciate your recognition of our team\'s friendliness and much hope to welcome you very soon again. Best regards, S. Samil Benli - General Manager ibis Luzern-Kriens

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Other web-users rate our hotel

  • 459 reviews 8.5/10 Location
  • 525 reviews 7.1/10 Room
  • 424 reviews 9.2/10 Service
  • 12 reviews 8.1/10 WiFi
  • 350 reviews 6.1/10 Comfort
  • 208 reviews 8/10 Cleanliness
  • 186 reviews 7/10 Breakfast
  • 43 reviews 5/10 Food

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