ibis Luzern Kriens Hotel 2.5 stars

Name: ibis Luzern Kriens
Address: KRIENS, 6010, SWITZERLAND
Telephone: (+41)41/3494949
Rating: 4.4

Customer review rating 4.4/5 2,098 reviews

ALLSAFE approved hotel

Best price guarantee

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+ 19 Services

ibis Luzern Kriens Hotel

Vibrant economy hotel, open to everyone

We have intensified hygiene and prevention measures to ensure your safety. The ALLSAFE label stands for our new, enhanced cleanliness standards and ensures that they are met in this hotel.

Mr. S.Samil Benli, Hotel Manager

ibis Luzern-Kriens hotel is located at the foot of Mount Pilatus. With S-Bahn you can be in the center of Lucerne in 5 minutes & in the middle of snow-capped mountains on Lake Lucerne. The hotel is ideal for a city trip or a longer holiday. There are many restaurants, trade fair, Swissporarena and motorway access nearby. The hotel has a 24-hour bar with snack service, free WiFi & a paid indoor car park.

For leisure travel, on business, or in transit. Thanks to its ideal location, the Hotel Ibis Kriens offers maximum comfort for short or long stays. Our rooms with connecting doors are ideal for families. Enjoy Central Switzerland with 2 for 1 Tell-Pass valid until end of October from 2 nights. You can travel with a free ticket train, bus, boat and mountain railways. You have also attractive discounts.

Lucerne is a beautiful city with many attractions. For example, the world-famous Chapel Bridge, water tower, Musegg Wall, Jesuit Church, Spreuer bridge, and Lion Monument shape the cityscape.

Hotel extras

An ALLSAFE-certified hotel
Free public transport ticket.
Free Lucerne guest card with discounts for cableways, museums & excursions.
Public indoor car park with direct access to hotel & rooms.
Close to the exhibition grounds, Swissporarena and motorway access.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Luzern Kriens

Industriestrasse 13
6010 kriens
switzerland

Tel: +41413494949

Fax: (+41)41/3494900

Check-in from 15h00

Check out up to 12h00

By plane
BASEL EUROAIRPORT At 100km / 62.14 miles
By plane
ZURICH AIRPORT At 85km / 52.82 miles
By train
LUZERN SGV At 5km / 3.11 miles

GPS :47.02378, 8.299034

Hotel services

BAR Non contractual photo

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Car park
Wheelchair accessible hotel
Wi-Fi
Breakfast
Bar

No Restaurant
One Bar
Snack and beverage machine
- Snack and beverage machine Additional charge
Breakfast
- Buffet Additional charge

Wheelchair accessible hotel

Hotel informations
- 69 rooms
- 2 rooms for people with reduced mobility
- 18 family rooms
- 36 connecting rooms
- 69 non-smoking rooms
- 3 floors
Languages spoken at the hotel
- German
- French
- English
Wi-Fi
- WiFi in the communal areas
- WiFi at the hotel
Reduced mobility Facilities
100% Non Smoking Property
Elevator to all floor
Check In & Check-out facilities
- Late Checkout
- Express check-out
- Express check-in
Desk equipment available
- Shoe shine machine
Iron
- Iron at reception
Safe deposit box at reception
- Safe deposit box at reception
Currency exchange
- Currency exchange

Parkplat Additional charge
- On site

Hairdresser/barber

Services for children
- Childrens TV Channels

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept

Max. number of persons: 3
Area: From 18 m² / 194 sq ft
Views: Mountain view, City View *

Subject to availability

Wireless internet in your room
Business Desk
Direct dial telephone

Room with 1 double bed (160 x 200 cm) new sleep comfort, view of Pilatus

Max. number of persons: 3
Area: From 18 m² / 194 sq ft
Views: Mountain view *

Subject to availability

Business Desk

Room with 2 single beds (80 x 200 cm) new sleep comfort, view of Pilatus

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: Mountain view *

Subject to availability

Business Desk

Room with 1 double bed (63x79 inches) + 1 single bed (35x79 inches), new sleep-easy concept

Max. number of persons: 4
Area: From 25 m² / 269 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
Business Desk
Direct dial telephone

Room with 2 single beds (35.4 x 78.7 in [90 x 200 cm])

Accessible room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
Business Desk
Direct dial telephone

Pilatus room by FlorianNon contractual photo

Max. number of persons: 3
Area: From 18 m² / 194 sq ft
Views: Hills view *

Subject to availability

Wireless internet in your room
Business Desk
Direct dial telephone

Hidden parking charges and bad room

Ad Families - 29/09/2021 Confirmed reviews ALL

Wasn’t told that parking cost extra. And it was exorbitant for a hotel on the side of the highway. Also the room didn’t have any plugs -especially none near the bed to charge phones. Not enough towels for three people and hot water was intermittent.

Dear Ad, Thank you very much for staying with us and for sharing your feedback and concerns. We are sorry to hear that you were a bit disappointed with your stay. Your opinion is very valuable to us as we strive to provide a superior service experience. Please accept my apologies on behalf of my staff, that you didn't receive any information for the parking charges. For all other issues, we kindly ask our guests to contact our reception team, so we can explain where the electrical sockets are, or bring you more towels etc. Thank you again for bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continually monitor and so improve the services we provide. We hope you will visit us again, so we are able to serve you better. We are looking forward to it. Yours sincerely, S. Samil Benli – General Manager

Friendly, quiet

Robert Couples - 19/09/2021 Confirmed reviews ALL

Comfortable bed, quiet location with a view of Mount Pilatus, excellent breakfast and a reasonable price. Good for breaking journey from Italy. Friendly service. Good restaurant next door.

Dear Robert, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay. We are looking forward to see you again in our Hotel. Sincerely, Alexander Svab – Assistant General Manager

Good stay and helpful stay

Chandra Business - 16/09/2021 Confirmed reviews ALL

Very helpful Staff and good location to get to luzern

Dear Chandra, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay. We are looking forward to see you again in our Hotel. Sincerely, Alexander Svab – Assistant General Manager

Comfy Room & Easy to get around

Malcolm O. Couples - 09/09/2021 Confirmed reviews ALL

We had a room with an extra bed so we could spread out our bags. The room was large as was the bathroom. Of course the beds and linen make a superb sleep. We had a day at Pilatus which was a great experience. We could use the public transport for free (thanks to the Ibis pass) and did the round trip in about 6 hours. All very easy from this well located hotel. Breakfast is really a delicious continental treat. And undercover car parking with easy lift access was a bonus. Really highly recommended for an easy stay in Luzern.

Dear Mr. o., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us. It's also very nice to see that you had a wonderful time in our beautiful city. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli – General Manager

Hotel is getting old

Anonymous Couples - 05/09/2021 Confirmed reviews ALL

Stayed in this hotel also 4 years ago and the rooms are getting very outdated. Would not sleep here again. Even for one night the price and quality are not in balance

Dear Guest, Thank you very much for choosing our hotel and for sharing your experiences with us. I'm very sorry to hear that you were disappointed with your stay with us. I treat all comments with the utmost seriousness and I already investigated this unfortunate matter. I understand your concern and we already plan to refurbish our rooms for more convenience. We very much hope that we can welcome you again as our guests and remain until then with best regards Sincerely, S. Samil Benli – General Manager

Great stay, with best location

Rebecca Friends - 28/08/2021 Confirmed reviews ALL

I am very satisfied with this hotel. Out of all the Ibis hotels that I stayed at in Switzerland, this one was by far the best (even better than the 4 star hotel I stayed at). The staff was friendly, the man at the reception was helpful, additionally the lady at the breakfast buffet as well. The beds were comfortable, room was big. The only downside was that it can be quite hot in the room, but overall the stay was great and the location is exceptional. Additionally, the KriensCard was lovely too.

Dear Rebecca, We very much appreciate your comments regarding your stay at the ibis Luzern Kriens. I'm happy to hear you enjoyed your stay with us and that our staff were great. It's also nice to see that you could profit with the Krienscard. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli – General Manager

Nice clean hotel, few min walk to train station

Asam Families - 26/08/2021 Confirmed reviews ALL

Everytging was perfect.

Dear Asam,, A big thank from all the team for this great rate and nice review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli – General Manager

Well located, good service

Anonymous Families - 07/08/2021 Confirmed reviews ALL

Good location, near train/bus (free use during stay). Rooms with refrigerator and ventilator, simple but good. Nice breakfast.

Dear Michiel, We are happy to read, that you've had a good stay in our hotel. Thank you for taking the time to share your feedback with us. We hope to welcome you back to our hotel very soon! Sincerely, Alexander Svab – Assistant General Manager

Well located

Alba Families - 02/08/2021 Confirmed reviews ALL

Easy to get to the city center by train. Only 5min.

Dear Alba, A big thank from all the team for this great rate and nice review. We are glad that you enjoyed your stay in our hotel with his quiet location and hope to see you again very soon. Sincerely, S. Samil Benli – General Manager

locatie heel goed, hotel according to Ibis standards

Paulo Families - 19/07/2021 Confirmed reviews ALL

A good hotel for a stopover in Luzern. Friendly personnel. Room is ok, clean.

Dear Paulo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope you had a good rest. It's our hope to welcome you back again, hopefully at the nearest future. Sincerely, S. Samil Benli - General Manager

Good stay

Angie Couples - 05/07/2021 Confirmed reviews ALL

Comfortable beds

Dear Angie, We very much appreciate your comments regarding your stay at the ibis Luzern Kriens. We are pleased to see that you had a good sleep and comfortable stay. We look forward to see you again very soon and hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli – General Manager

Easy access to public transportatin

J. Couples - 25/06/2021 Confirmed reviews ALL

Very happy with stay except there was no soap in shower dispenser but it was too late to ask for more due to already being in the shower. Luckily I had brought some shampoo to use as soap. The hand soap only had enough for about 6 hand washings. Other than that pretty good.

Dear J., Thank you for giving your feedback to your recent stay. Please accept our sincerest apologies, that the shower gel was not renewed in your bathroom. I will take all the necessary actions, to make sure that it won't happen again in the future. It's our hope to welcome you again and provide you more pleasant stay than this. Sincerely, S. Samil Benli – General Manager

Great location near Pilatus

Eva Couples - 02/06/2021 Confirmed reviews ALL

Upon arrival the receptionist was extremely helpful, knowledgeable and pleasant. Even with his mask on you could feel the kindness coming through. Room was clean and great view. Staff was smiling. Location is convenient. Parking on site is free or option of underground parking for reduced cost. Fast food restaurant and petrol station is near by for after hours shopping. 10 % discount for cable car was given by hotel and free day pass for public transport. Overall: will use hotel again great place , thank you

Dear Eva, Thank you so much for the great review of our hotel as well as for your lovely words to my assistant! I really am very proud of all of my staff as they try to provide the best possible service. We much appreciate your recommendation and look forward to your next stay in our hotel. Sincerely, S. Samil Benli – General Manager

Good hotel in transit to Italy

R7484MQrobh 09/06/2020 TripAdvisor review

We have been coming here for years on our way to Italy. Normally in March but with the Covid-19 pandemonium our trip was delayed. Sleeping in front of the Gotthard tunnel and in the morning before the busy traffic through the tunnel! All facilities around the hotel, parking garage, food, drinks and refueling.

Dear R7484MQrobh, A big thank from all the team for this great rate and nice review! It is always a pleasure for us to welcome you when you drive through Switzerland and a great privilege to gain your loyalty. We hope that you're enjoying your time in Italy and will visit us again on your way back home. Best Regards, S. Samil Benli - General Manager

Highly Recommended

Greg B Couples - 26/10/2019 TripAdvisor review

Great place to stay. Easy access to train station to see the sights. Only two stops to central Lucerne. Room was very comfortable - roomy, good bed and excellent shower. Check in and out very efficient . Ceaser was extremely helpful as were the other staff we dealt with.

Dear Greg B, Thank you so much for sharing your compliments and for your recommendation on Tripadvisor. I'm happy to hear you enjoyed your stay with us and that our staff were able to fulfill your expectations. It's so nice to hear you described them especially Cesar as excellent; I will pass your compliments on to them! We very much hope that we can welcome you again at the nearest future. Best Regards, S. Samil Benli - General Manager

Stop over

knapt0n Couples - 29/09/2019 TripAdvisor review

We stayed here as a stop over on our way from Italy. The hotel was easy to find and even though it was not near the centre of Lucern it was only 2 stops on the train. The station and bus stops were within walking distance and we were given a free city pass. If you didn’t want to go into the centre there was a restaurant and a Macdonalds nearby.

Dear knapt0n, Thank you for making the Ibis Luzern kriens your hotel of choice while travelling through Switzerland. I am pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated. I do hope we will have the opportunity to welcome you back again. Best regards, S. Samil Benli - General Manager

In transit

R7484MQrobh Couples - 31/03/2019 TripAdvisor review

Great hotel and shortly before the Gotthard tunnel. Early in the morning the opportunity to go through the tunnel before the traffic jam. Car stands with the luggage for an acceptable payment in a parking garage under the hotel

Dear R7484MQrobh, Thank you very much for posting your thoughts on Tripadvisor. We are happy to see that you had a good stay and hope also a good rest. If you plan to make a stop during your journey back home, we will be very pleased to welcome you again in our hotel. Best Regards, S. Samil Benli - General Manager

No basic facilities

jmd615 Family - 12/10/2018 TripAdvisor review

No hot water kettle in the room, no tea, coffee sachets in the room. The fan was not working. Basic facilities must be provided unnecessary trouble in the morning to come down 5 floors for a cup of tea?

Dear jmd615, Thank you very much for giving your feedback to your recent stay in our hotel. I am sorry that your experience did not meet whole of your needs. As we are a 2 Star hotel within Ibis Chain, we do not have the expected amenities in our hotel. But you can barrow of course due to availability an electrical kettle to use in your room. Should there be something wrong with the room, we encourage you to contact our reception, who is 24 hours on your service. Thank you very much again for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. Sincerely, S. Samil Benli - General Manager

A very good hotel with awesome people

Eduardo S Family - 08/07/2018 TripAdvisor review

I stayed at Ibis Kriens for 2 nights and my parents in law were with me. Everything worked as expected and I want to add a very special thanks to Mr Florian who was so kind and supported us when my parent in law did not feel very well.

Dear EduardoSteiner, A big thank from all the team especially from Florian for this great rate and nice review! We are looking forward to welcome you again in our hotel to experience again relaxing and flawless stay. We also hope that your parent in law is much more better. Warm regards from Switzerland, S. Samil Benli - General Manager

What a view!

SOJ G Family - 30/06/2018 TripAdvisor review

We had a fantastic view of Mt Pilatus from our room. Motorised shutters on all the windows so you can maximise the view. 2 train stops to Lucerne, which is great and bus tickets available free from reception. Same ticket also works for the bus to nearby to bottom of cable car to Pilatus.

Dear Frank, Thank you very much for your review on Tripadvisor. It's a pleasure for us to see that you've enjoyed the mountain view from your room. We hope that you've spent wonderful time in Switzerland and hope to see you again. Best Regards, S. Samil Benli - General Manager

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