ibis Luzern Kriens 3 stars

Customer review rating (ALL Rating) 4.5/5 457 reviews

Best price
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ibis Luzern Kriens - Image 1
ibis Luzern Kriens - Image 2
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Industriestrasse 13, 6010 KRIENS, Switzerland

Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Free public transport ticket.

  • Free Lucerne guest card with discounts for cableways, museums & excursions.

  • Public indoor car park with direct access to hotel & rooms.

  • Close to the exhibition grounds, Swissporarena and motorway access.

Our accommodation(s)

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Hotel location

ibis Luzern Kriens

Industriestrasse 13
6010 KRIENS
Switzerland

GPS:47.02378, 8.299034

Telephone
Fax +41 41 349 49 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  457 reviews

TripAdvisor Rating  3.8/5  767 reviews

Well located - Amazing hospitality only by Mr. Gazi

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your detailed feedback with us. We are truly pleased to hear that you enjoyed your overall stay, especially the warm hospitality and welcoming conversations with Mr. Gazi, we will gladly share your kind words with him! We’re sorry to hear about the issue regarding the microwave. Please allow us to clarify that the microwave available at the reception is intended for light reheating only, and not for cooking or preparing meals that typically require a stove. We sincerely apologize if this was not clearly communicated and for any discomfort caused by the receptionist\'s handling of the situation. Your comments have been noted, and we will follow up with the team to ensure better communication and more sensitive handling in the future. Regarding breakfast, we appreciate your feedback and will review our selection with the aim to improve and better meet the expectations of our guests. Thank you again for staying with us, and we hope to welcome you and your family again in the future with an even more enjoyable experience. Warm regards, Merve Özer Front Office

Good stay

TripAdvisor rating 4.0/5

Cathy W TripAdvisor review

Dear cathyw156, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed the comfort of your room and appreciated our convenient location. We value your comments about the pillows and Wi-Fi, which will help us enhance our guest experience. We look forward to welcoming you back in the future. Thank you very much again for your kind words to our hotel. We all look forward to welcome you very soon again. Sincerely, S. Samil Benli - General Manager ibis Luzern-Kriens

Nice city and nice stay!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Dear Peeter A., Thank you for your kind words about your stay and our convenient location near Luzern Messe visitors. We appreciate your recognition of our team\'s friendliness and much hope to welcome you very soon again. Best regards, S. Samil Benli - General Manager ibis Luzern-Kriens

Budget friendly option with decent breakfast

Customer review rating 3.5/5

Vinay K. G. Families - Confirmed reviews ALL

Dear Vinay, Thank you so much for staying with us, and for sharing your concerns once again. We really appreciate it, as your opinion is very valuable to us. We hope you enjoyed your time in our beautiful city and will visit us again. Sincerely, S. Samil Benli – General Manager

Well located, 2 stop from luzern hbf, 5 minutes

Customer review rating 5.0/5

Sumant M. Families - Confirmed reviews ALL

Dear Sumant M., Thank you so much for your kind review. We are pleased to hear that our staff were helpful and friendly during your stay, and that you were satisfied with the services we provided. We would like to thank you again for sharing your experience. We very much look forward to welcoming you again in the near future.. Yours sincerely, S. Samil Benli – General Manager

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Other web-users rate our hotel

  • 462 reviews 8.6/10 Location
  • 535 reviews 7.2/10 Room
  • 423 reviews 9.2/10 Service
  • 12 reviews 8.6/10 WiFi
  • 350 reviews 6.2/10 Comfort
  • 211 reviews 8.1/10 Cleanliness
  • 184 reviews 6.8/10 Breakfast
  • 43 reviews 4.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.