ibis Baar Zug 2 stars

Name: Hotel ibis Baar Zug | LCAH - ALL
Address: Bahnhofstrasse 15, BAAR, 6340, Switzerland
Telephone: +41417667600
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 558 reviews

Bahnhofstrasse 15, 6340 BAAR, Switzerland

Description

ibis Baar Zug

Vibrant economy hotel, open to everyone

Dear guests, The ibis team and I look forward to welcoming you to the heart of the canton of Zug. We'll do everything we can to make your visit unforgettable and safe. We are available for our guests around the clock.

Stephan Köppel, Hotel Manager

Enjoy comfort, peace and quiet at the modern 2 star ibis Baar Zug, centrally located at Baar train station. The hotel offers 66 non smoking rooms that were renovated in 2012 and have free WiFi. The hotel bar serves snacks and drinks around the clock. Start off your day with our delicious buffet breakfast. Arrive on the A4 and park in the convenient public indoor car park, charges apply.

Hotel extras

An ALLSAFE certified hotel
Directly opposite the train station in Baar
Direct train connection to Zurich Airport and Central Station
Direct access to underground parking.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room

Room with 1 double bed 63x79 inches, 160x200 cm, new sleep easy concept

2 persons
10 m² / 107 sq ft

Bedding 1 x Double bed(s)
Views: City View

Room

Room with 1 double bed 63x79 inches and 1 single bed 35x79 inches, new sleep easy design

3 persons
15 m² / 161 sq ft

Bedding 1 x Double bed(s) and 1 x Single bed(s)
Views: City View

Room

Standard Non Smoking Room with 1 double bed and 1 single bed

3 persons
12 m² / 129 sq ft

Bedding 1 x Single bed(s) and 1 x Double bed(s)
Views: City View

Hotel location

ibis Baar Zug

Bahnhofstrasse 15
6340 BAAR
Switzerland

GPS:47.194976, 8.523159

Telephone +41 41 766 76 00

+41 41 766 76 00

ZUERICH HB

Railway station

Access: 35 km / 21.75 mi 40 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Car park
Air conditioning
Wi-Fi
Breakfast
Bar

BAR

Non contractual photo

Relax at the Bar. The Ibis Bar is a friendly meeting point at any time of the day or night and a perfect place to relax.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Good location, Room could use some omprovements

Max Business - 3/10/2023 Confirmed reviews ALL

Location great, Breakfast OK (Orange Juice could use some improvement, no variety in cold cuts during 3 days), The room needs: Minibar, Bigger Smart TV, Better hair dryer in the bathroom.

Good stay!

Peeter Business - 3/7/2023 Confirmed reviews ALL

For me good location! Possible put car to public garage.

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis Baar Zug. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager

Too pricey for the service

Rossella Business - 3/6/2023 Confirmed reviews ALL

Hotel is nice and location is good, but too expensive, considering that: - my room was very cold, I tried to call the reception but phone was broken - I asked for an adapter but the reception didn't have any

DearMrs. Rossella, Thank you for taking the time to tell us about your experience at the ibis Baar Zug. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephan Köppel General Manager

Low standard accommodation, totally overpriced

Konrad Business - 2/13/2023 Confirmed reviews ALL

Online check-in process cumbersome and totally useless: could not update credit card when being in the hotel, but ID card was still requested and typed in. Company address was any not on the invoice, although entered during online check-in. The room itself is small, but functionally ok. But the ceiling in the shower was rusty and the shower-head leaking; 30% of the water came out at the handle. And that all for 190 CHF!

Sehr geehrter Herr B., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Baar Zug die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Der Online Check-in ist eine tolle Möglichkeit die Anreise und Abreise zu vereinfachen. Leider kann ich nicht nachvollziehen, warum der Ausweis noch benötigt wurde. Normalerweise werden alle Daten direkt in unser System eingelesen. Sie hatten die Option vom Fast Check-out gewählt. Dabei wird die angegebene Kreditkarte direkt durch das System belastet. Ein Austausch der Karte im Hotel ist im nachhinein leider nicht mehr möglich. Die Adresse wurde durch Ihre Mitgliedschaft im Treueprogramm ALL übersteuert. Sie haben die Privat- und Geschäftsadresse hinterlegt. Die Priorität liegt mit den momentanen Einstellungen auf der Privatadresse. Die Angaben können Sie jederzeit in der App oder auf der Homepage anpassen. Gerne überprüfen wir bei Ihrem nächsten Aufenthalt mit Ihnen die Eingaben und helfen Ihnen bei den Anpassungen. Selbstverständlich bieten wir auch den normalen Check-in an der Reception an. Dieser dauert einige Sekunden länger, dafür können wir alle Daten gemeinsam überprüfen und jegliche Änderungen vornehmen. Auch der Fast Check-out kann an der Reception direkt bei der Anreise abgewickelt werden und spart Ihnen Zeit am Abreisetag. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Stephan Köppel General Manager

Worst hotel I've stayed at in 15 years

Downunderman 1/31/2023 TripAdvisor review

I have been coming to the Zug/Baar region for business for 20 years and managed to avoid staying at this hotel, until tonight. Unfortunately, all the other hotels were booked out in town. Let's hope i never have to stay here again. One of the single worst hotels I've ever stayed at. Avoid at all costs. Room is not clean, tiny, dity, bed not comfortable....the list goes on. Just avoid at all costs. I am a seasoned traveler and surprised Accor let this hotel operate. This should be closed down immediately.

Dear Downunderman, Thank you for taking the time to share your experience with us. We are very sorry that we did not meet your expectations and apologise for the inconvenience. Kind regards, Stephan Köppel General Manager

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