Novotel Suites Dubai Mall of the Emirates Hotel 3 stars

Name: Novotel Suites Dubai Mall of the Emirates
Address: DUBAI, UNITED ARAB EMIRATES
Telephone: (+971)4/3823200
Rating: 4.0

4.5/5

2,728 reviews

Novotel Suites Dubai Mall of the Emirates

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+ 22 Services

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Novotel Suites Dubai Mall of the Emirates Hotel

Mid-scale hotel for short and longer stays

Taking your family to experience the vibrant city of Dubai? Our hotel is your preferred home with well-equipped family suites and central location just right next to the Mall of the Emirates - one of Dubai's largest shopping malls.

Mr. Tyrone Lodder, Hotel Manager

Novotel Suites Dubai Mall of the Emirates boasts sleek and stylish suites, 24 hours fitness centre, an outdoor swimming pool, free daily parking, a restaurant and full access to connecting Ibis Dubai Mall of the Emirates facilities. Few minutes' walk away from Sharaf DG Dubai Metro Station and Mall of the Emirates Metro Station, you can easily wander around Dubai in no time. Catch the complimentary shuttle bus to Kite Beach and stay connected with our free Wi Fi access or 24-hour Web Corner.

The hotel is situated in the Al Barsha business and leisure district 30 minutes away from Dubai International Airport, with close proximity to the Burj Khalifa in Downtown Dubai, the new Dubai Water Canal, Dubai Marina, Media City and Internet City. Our hotel is also just just minutes from Jumeirah Beach, Wild Wadi Waterpark and 15 minutes from Jebel Ali Free Zone.

Hotel extras

Rooftop swimming pool
Free daily shuttle to Kite Beach
Few minutes' walk from Mall of the Emirates
Free WiFi access, Private Indoor Car Park, 24-hour Fitness Centre
Few minutes' away from Dubai Metro Station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areasFree WIFI in communal areas of the hotel.
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Public outdoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Suite for people with reduced mobility
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on requestPaying
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Laundry
- Dry cleaning / Ironing (Paying)(Nearby)
- Ironing roomGot a creased or crumpled garment? The ironing room is available 24 hours a day.
- Shoe shine machine
Boutiques/shopping
- Currency exchange
- Beauty salon (Paying)
- Boutique Gourmande
- Hairdressing salon (Paying)
Porter

Outdoor unheated pool
Fitness centre
Massage
Babysitting on request
Ski rack facilities (Nearby)

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

Web Corner on a Mac
Copy/print service available

Hotel location

Novotel Suites Dubai Mall of the Emirates

2A Street, Al Barsha
Opposite Mall o f the Emirates
P.O. Box 283825

dubai
united arab emirates

Tel: +97143823200

Fax: (+971)4/3823201

Contact email

Check-in from 14h00

Check out up to 12h00

Dubai metro : Red Mall of Emirates

By plane
DUBAI INTL AIRPORT At 20km / 12.43 miles

GPS :25.116528, 55.196111

Our accommodations

Enjoy sleek comfort and spaciousness in a stylish suites designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.

Rooms (3)

Suite 2 adults & 1 child

Max. number of persons: 3
Area: From 31m²
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Suite With 2 Single Beds 2 adults & 1 child

Max. number of persons: 3
Area: From 31m²
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Family Suite 3 adults & 2 children

Max. number of persons: 5
Area: From 48m²
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Our restaurants and bars

DELI BOUTIQUE

Type of cuisine: International

Discover the thrilling simplicity of flavourful cuisine at Deli Boutique Restaurant. You can choose from a large choice of high-quality light snacks, individually prepared meals and a wide variety of tasty desserts and sweets.

Lunch

12:00 - 15:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

EZAZ

Photo non contractuelle / Strictly non binding

Ezaz has a vibrant ambience that is complimented by its chic style and classic design. It is a great place to enjoy a nightcap or to have an evening out with friends.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Not much service at all and no accor lounge

Anonymous Business - 14/01/2020 Confirmed reviews ALL

Flooding in hotel due to rain and only got sandwich box for breakfast. Dont expect any service at this hotel and has no member lounge. Far cry from my Novotel stays in Asean.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Suite Novotel Dubai Mall of the Emirates. On behalf of the Hotel Team, I would like to apologize for the regrettable experience that had occurred that you got only sandwich box for a breakfast due to the flooding from heavy rain. We have noted your comments regarding the breakfast and forwarded to our Food & Beverage Manager, we would like to assure you that they have been taken on board as constructive suggestions to improve our services At Suite Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

We would come again.

Jagor Families - 13/01/2020 Confirmed reviews ALL

We were very happy with the room, enough space for 5 of us. Little bit strange is there is only one toilet. Great service starting from the reception, housekeeping and staff at the breakfast. Breakfast was little bit chaotic, not enough tables, sometimes missing plates, glasses...

Dear Valued guest We very much appreciate your comments regarding your stay at the Novotel Suite hotel Dubai Mall of the Emirates. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the breakfast, please note that your comment has been forwarded to the Operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

Excellent

Mikail K. Families - 10/01/2020 Confirmed reviews ALL

Superb and very accommodating The staff very helpful full of smiles

Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

great staying in Dubai

Y. Business - 06/01/2020 Confirmed reviews ALL

Stayed 3 night by the end of 2019. So close to the MOE, just less tha 10 Min walking. Warm staff, clean room, good breakfast(wish can have some changes on each day).

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Stay and Relax

R. Friends - 05/01/2020 Confirmed reviews ALL

It's a great experience from the day we entered the Hotel until we leave. comfy rooms, lovely staff, and it's too close to the Mall Of Emirates.

Value for money, reliable hotel.

Jodie W. Families - 05/01/2020 Confirmed reviews ALL

The hotel was well equipped. We enjoyed the services offered and location in downtown.

Hotel within walking distance to Mall of Emirates (Ski Dubai and Shopping)

Suandi B. A. Families - 04/01/2020 Confirmed reviews ALL

Check-in process slightly slow. Fortunate to have Ms Nestle assist in the check-in process. Room is big and clean. Restaurant need to change the menu. I stayed for 6 nights and your restaurant menu only change chicken and beef hot dog.

Dear Valued guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the slow process of check in and the breakfast choices, please note that your comment has been forwarded to the Operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

Cecile Families - 04/01/2020 Confirmed reviews ALL

Easy check in. Staff in reception are very cooperative. Very clean and comfortable, easy access for eveything.

Average hotel

omarioc83 Couples - 04/01/2020 TripAdvisor review

A convenient hotel, but lacks high quality. Every time they clean the room, they have to forget to out new towels in. I had to ask for towels 3 times after each service. The house keeping is not that great.

Dear Valued guest We very much appreciate your comments regarding your stay at the Novotel Suite Dubai Mall of the Emirates. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the housekeeper and the towel that wasn’t replace during the cleaning, please note that your comment has been forwarded to the Operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

Nehme G. Business - 02/01/2020 Confirmed reviews ALL

Very satisfied

Okey

Anonymous Families - 01/01/2020 Confirmed reviews ALL

It was a nice & accessible place

Superb place to stay

Susan B. Solo - 30/12/2019 Confirmed reviews ALL

The majority of my experience was wonderful, but it would have been a 9 or 10 for overall experience, had I not been wrongly informed on Christmas Eve morning there was a problem with my booking. Which left me concerned and worried as I was unable to contact the person whom made the booking until after Christmas. Luckily, on Christmas Day the head Receptionist managed to sort out the problem, but the concern spoilt the last two days of my stay!

The stay was perfect for one night!

Shari Families - 29/12/2019 Confirmed reviews ALL

My son enjoyed his privacy on the sofabed - although we booked the basic room, the 'suite' layout is a plus and we were able to have our own space with the privacy curtain. The bed was comfortable, the room was cool and dark - perfect for a nice sleep. The location is good - Very close to the mall and there are also other restaurants and cafes at the doorstep. Close to the airport as well.

Unbelievable great

Eman A. Couples - 29/12/2019 Confirmed reviews ALL

I like it it was so great I like the place stuff Avery thing

Hassaan H. Couples - 28/12/2019 Confirmed reviews ALL

The hotel is great the staff was great they upgraded my room on my arrival also the rooms are spacious and really close to a bunch of restaurants

Excellent

Ishaq Z. Solo - 28/12/2019 Confirmed reviews ALL

Kindly

The hotel is calm and good

Anas G. Business - 28/12/2019 Confirmed reviews ALL

Good experience

Mrs

Mansi Families - 28/12/2019 Confirmed reviews ALL

We had a good time at Novotel suites. Close to mall f emirates but not that clos the metro as told to us. Also the breakfast spread was very repetitive.

Great

Mariama Couples - 26/12/2019 Confirmed reviews ALL

Very satisfied .thank you for F&B with surprise cake.

great Family room

H Families - 24/12/2019 Confirmed reviews ALL

the room was great to fit around 4-5 people with a double bed, a sofa bed, and a sofa. The fact that there are 3 washrooms (2 toilets/2 bathrooms) is amazing and super convenient

Dear Hamad Al M., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Our most recent 20 reviews

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