Novotel Suites Dubai Mall of the Emirates

Novotel Suites Dubai Mall of the Emirates 3 stars

Customer review rating (ALL Rating) 4.6/5 1,020 reviews

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Description

Hotel extras

  • Rooftop swimming pool

  • 24-hour Fitness Centre

  • Few minutes' walk from Mall of the Emirates

  • Free WiFi access, Private Indoor Car Park

  • Few minutes' away from Dubai Metro Station

ALLSAFE approved hotel

Hotel location

Novotel Suites Dubai Mall of the Emirates

Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O. Box 283825
DUBAI
United Arab Emirates

  • Dubai metro:  Red Mall of Emirates

  • By plane

    DUBAI INTL AIRPORT At 20km / 12 miles

GPS:25.116528, 55.196111

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast

DELI BOUTIQUE

Discover the thrilling simplicity of flavourful cuisine at Deli Boutique Restaurant. You can choose from a large choice of high-quality light snacks, individually prepared meals and a wide variety of tasty desserts and sweets.

Our accommodation(s)

Enjoy sleek comfort and spaciousness in a stylish suites designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,020 reviews

TripAdvisor Rating  4.5/5  3,518 reviews

Location is very good

TripAdvisor rating 1.0/5

paramdeep540singh Business - TripAdvisor review

Not well maintained. Reception staff except Mena is giving only half information only. Every time they start expalining the rule and regulations. I redeemed the price for my styed . At night it was 7000 and in morning it becomes 11000? Flush was not working properly. Breakfast is not worth.

Dear Valued Guest Thank you for taking the time to provide us with feedback regarding your stay at Suite Novotel Mall of the Emirates Hotel. We value the opinions of our guests and we are truly disappointed to read that you were not entirely satisfied with your stay. Providing our guests with the best hospitality and service has always been our mission. We have addressed the issue at hand and liaised with the respective department in making sure a repeat of the same will be avoided in future. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Good stay

Customer review rating 5.0/5

Ana Families - Confirmed reviews ALL

Booked the hotel just for a few hours to rest my kids before an overnight flight. Very nice team at the reception and good food at the restaurant. I m impressed by the services.keep up the good work.

Dear Popovici A., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Good location

Customer review rating 5.0/5

Jr Business - Confirmed reviews ALL

All the way, good for a great n less expensive stay.

Dear Theruvath R., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Best Hotel

Customer review rating 5.0/5

T. Business - Confirmed reviews ALL

wonderful experience in every aspect here when I stayed here, starting from the check in to check out. Thank you Vijay for being one of the outstanding Housekeeping Supervisor till now I have seen,for keeping calm and smile, hat’s off. See you soon!

Dear Mohammed T., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Customer review rating 0.5/5

Vijay K. Business - Confirmed reviews ALL

I have requested more than 10 times for an early breakfast at around 04:30 as I had a flight to catch. Got nothing in the morning. Requested to wait for 10 mins whereas again received non veg things. I have also requested in the night to make sure I can get something Veg preferably Parantha, but again disappointed. I have been a regular customer at Novotel in India and Singapore but I guess Novotel UAE is not at par.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

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