Novotel Suites Mall Avenue Dubai 3 stars

Customer review rating (ALL Rating) 4.6/5 1,379 reviews

Novotel Suites Mall Avenue Dubai - Image 1
Novotel Suites Mall Avenue Dubai - Image 2
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Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O. Box 283825, 0 DUBAI, United Arab Emirates

Description

Hotel extras

  • Rooftop swimming pool

  • 24-hour Fitness Centre

  • Few minutes' walk from Mall of the Emirates & Metro Station

  • Free WiFi access, Private Indoor Car Park

  • Free shuttle service to Kite Beach

Our accommodation(s)

Hotel location

Novotel Suites Mall Avenue Dubai

Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O. Box 283825
0 DUBAI
United Arab Emirates

GPS:25.116528, 55.196111

Telephone
Fax +971 4 382 3201

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Room service

DELI BOUTIQUE

Discover the thrilling simplicity of flavourful cuisine at Deli Boutique Restaurant. You can choose from a large choice of high-quality light snacks, individually prepared meals and a wide variety of tasty desserts and sweets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,379 reviews

TripAdvisor Rating  4.4/5  3,796 reviews

Certificate of excellence 2024

Family stay in Hotel

TripAdvisor rating 5.0/5

Relax09954265288 TripAdvisor review

We had a wonderful family stay at Novotel Suites Dubai. The hotel was comfortable, and we enjoyed our time a lot. The breakfast was average. The staff were very helpful and welcoming. We would especially like to thank Surinder for her kindness and assistance. She did a great job taking care of my kid’s wounds. My children absolutely loved her!

Excellent stay

Customer review rating 5.0/5

Omid R. Business - Confirmed reviews ALL

I had the best experience because of Hatam , he took amazing care of me , Hatam is truly the best , as well Maraj and NYI at front desk were both amazing , great customer service . I truly enjoyed my stay as always visiting Dubai

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Nice hotel and friendly and helpful staff

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

I liked the hotel. The staff are friendly and helpful. The only issue I had was with the room. There was an unpleasant smell.

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

The hotel team is exceptional

Customer review rating 5.0/5

Dr.ayman S. Business - Confirmed reviews ALL

“From the moment I received my room, I was impressed by the exceptional service. I received a warm welcome email from Maryam Salib, ensuring that every detail of my stay was tailored for comfort. Upon arrival, I was delighted with a complimentary upgrade told me Zeeshan, followed by a thoughtful fruit plate in my clean and well-appointed room. Throughout my stay, the staff provided attentive care, and even at check-out, the reception team ensured a seamless and pleasant departure. Their dedication to guest satisfaction truly sets this hotel apart.”

Dear Valued guest, we very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Good Hotel, Great Staff

Customer review rating 4.5/5

M Couples - Confirmed reviews ALL

We had a very pleasant stay at the hotel - the staff was great!

Dear Valued guest, we very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

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Other web-users rate our hotel

  • 1,149 reviews 9.7/10 Location
  • 1,530 reviews 7.8/10 Room
  • 3,173 reviews 9.4/10 Service
  • 25 reviews 7.9/10 WiFi
  • 763 reviews 8.2/10 Cleanliness
  • 554 reviews 8.2/10 Breakfast
  • 323 reviews 8.1/10 Vibe
  • 275 reviews 7.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.