Novotel Suites Mall Avenue Dubai 3 stars

Customer review rating (ALL Rating) 4.6/5 1,596 reviews

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Description

Hotel extras

  • Prime location just steps from Mall of the Emirates and Metro Station

  • Rooftop swimming pool with city views

  • 24-hour fitness centre for flexible workouts

  • Family-friendly facilities including a dedicated Kids' Club

  • Free WiFi and private indoor parking for added convenience

Our accommodation(s)

Hotel location

Novotel Suites Mall Avenue Dubai

Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O. Box 283825
DUBAI
United Arab Emirates

GPS:25.116528, 55.196111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

DELI BOUTIQUE

Discover the thrilling simplicity of flavourful cuisine at Deli Boutique Restaurant. You can choose from a large choice of high-quality light snacks, individually prepared meals and a wide variety of tasty desserts and sweets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,596 reviews

Customer review rating 3.0/5

Anilkumar E. Families - Confirmed reviews ALL

Pool facilities are not so good, it is over crowded and we were not able to use at all. At least in this scenario you should’ve increased the pool timing

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 5.0/5

Ahmed A. Business - Confirmed reviews ALL

I’d like to say thank you to the team

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 0.5/5

Ali Families - Confirmed reviews ALL

Check in were very rough and there is no assistance offered in the room air conditioning is system is very bad when call for assistance no one came after check in we just left within 1 hour.

Customer review rating 4.0/5

Elvis U. Solo - Confirmed reviews ALL

Really enjoyed myself, also great staff, especially their fantastic uniforms, generally I love the whole experience, hope to see you guys again soon

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 5.0/5

Abdul A. M. A. A. Couples - Confirmed reviews ALL

I LIKE ALL

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Other web-users rate our hotel

  • 1,032 reviews 9.7/10 Location
  • 1,389 reviews 7.8/10 Room
  • 2,570 reviews 9.4/10 Service
  • 25 reviews 6.8/10 WiFi
  • 722 reviews 8/10 Cleanliness
  • 512 reviews 7.9/10 Breakfast
  • 461 reviews 8.6/10 Food
  • 7 reviews 10/10 Sustainability

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