Novotel Suites Mall Avenue Dubai 3 stars

Customer review rating (ALL Rating) 4.6/5 1,501 reviews

Novotel Suites Mall Avenue Dubai - Image 1
Novotel Suites Mall Avenue Dubai - Image 2
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Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O. Box 283825, 0 DUBAI, United Arab Emirates

Description

Hotel extras

  • Rooftop swimming pool

  • 24-hour Fitness Centre

  • Few minutes' walk from Mall of the Emirates & Metro Station

  • Free WiFi access, Private Indoor Car Park

  • Free shuttle service to beach. T&C apply.

Our accommodation(s)

Hotel location

Novotel Suites Mall Avenue Dubai

Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O. Box 283825
0 DUBAI
United Arab Emirates

GPS:25.116528, 55.196111

Telephone
Fax +971 4 382 3201

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Room service

DELI BOUTIQUE

Discover the thrilling simplicity of flavourful cuisine at Deli Boutique Restaurant. You can choose from a large choice of high-quality light snacks, individually prepared meals and a wide variety of tasty desserts and sweets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,501 reviews

TripAdvisor Rating  4.4/5  3,849 reviews

Certificate of excellence 2025

My Dubai.

TripAdvisor rating 4.0/5

2022Dawn TripAdvisor review

Just want to say thank you to all the staffs... Maraj, Nagla, Matildah and Stanly, to also include several others Sajid the room cleaner, that made our stay a pleasant one. We appreciate you all. The Location was ideal, about 3-5 minutes walk across the way from the Emirates Mall. And very local/central to lots of nearby activities entertainment. The rooms are cleaned daily if you do desires and Sajid was always very pleasant. The hotel itself is a very relaxing environment with a rooftop swimming pool. The hotel lounge is a calm and relaxed atmosphere to just relax and unwind if you don't want to be up in your room all the time and you don't want to go out. Though there was building work going on outside it did not disturb the peace and quietness of the hotel inside. The rooms could do with some updating, however....the beds/mattress were very comfortable and produced really good night sleep. I find the toilet space quite tiny. The small inside cupboard fridge/cooler can do with an update as they weren't really fit for purpose. The first one wasn't working and the replacement stopped working day two. Overall, our stay was half board and was worthwhile. Breakfast was buffet style, delicious and was an array of choices, so was dinner. The team in the dining...Nagla, Stanley, Matildah and several other...was always very pleasant, courteous, helpful and willing and ready to assist. Overall, we did enjoy our stay there. We definitely would be happy to stay there again. Ps. Novotel does do a free shuttle to Kite Jumeirah Beach ⛱️🏖️.

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager NOVOTEL SUITES & IBIS Mall Avenue Dubai

Customer review rating 5.0/5

Nadine M. Solo - Confirmed reviews ALL

Was so grateful that they allowed me to check in early and they upgraded room too. Wonderful hotel and great food for breakfast although I was never in the hotel for the evening meal. Would recommend this hotel very much....Special thanks for Maryam and Christine/Christina ❤️❤️

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 5.0/5

Saleh E. Business - Confirmed reviews ALL

Friendly and professional staff. Special thanks to Nagib at the front desk for his professional customer service and excellent communication skills. Also, special thanks to Maraj, Rana and Surinder for their professionalism and "great support! I feel home at your hotel:) Keep up the excellent work Guys ;)

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 0.5/5

Sjanna V. Solo - Confirmed reviews ALL

For the first time with an ACCOR property I was unhappy

Customer review rating 3.5/5

Satej K. S. Families - Confirmed reviews ALL

It was good Experience, Will Recommend Others, But Indian food was missing

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

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Other web-users rate our hotel

  • 1,069 reviews 9.6/10 Location
  • 1,373 reviews 7.7/10 Room
  • 2,716 reviews 9.4/10 Service
  • 23 reviews 7.7/10 WiFi
  • 691 reviews 8/10 Cleanliness
  • 534 reviews 7.9/10 Breakfast
  • 478 reviews 8.6/10 Food
  • 317 reviews 8.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.