Novotel Suites Dubai Mall of the Emirates Hotel 3 stars

Name: Novotel Suites Dubai Mall of the Emirates
Address: DUBAI, UNITED ARAB EMIRATES
Telephone: (+971)4/3823200
Rating: 4.3

Customer review rating 4.3/5 7,529 reviews

ALLSAFE approved hotel

Novotel Suites Dubai Mall of the Emirates

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+ 21 Services

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Novotel Suites Dubai Mall of the Emirates Hotel

Mid-scale hotel for short and longer stays

Taking your family to experience the vibrant city of Dubai? Our hotel is your preferred home with well-equipped family suites and central location just right next to the Mall of the Emirates - one of Dubai's largest shopping malls.

Sumit GUPTA, Hotel Manager

Novotel Suites Dubai Mall of the Emirates boasts sleek and stylish suites, 24 hours fitness centre, an outdoor swimming pool, free daily parking, a restaurant and full access to connecting Ibis Dubai Mall of the Emirates facilities. Few minutes' walk away from Sharaf DG Dubai Metro Station and Mall of the Emirates Metro Station, you can easily wander around Dubai and reach the Expo 2020 site in no time.

The hotel is situated in the Al Barsha business and leisure district 30 minutes away from Dubai International Airport, with close proximity to the Burj Khalifa in Downtown Dubai, the new Dubai Water Canal, Dubai Marina, Media City and Internet City. Our hotel is also just just minutes from Jumeirah Beach, Wild Wadi Waterpark and 15 minutes from Jebel Ali Free Zone. Catch the complimentary shuttle bus to Kite Beach and stay connected with our free Wi Fi access or 24-hour Web Corner.

Hotel extras

Rooftop swimming pool
Free daily shuttle to Kite Beach
Few minutes' walk from Mall of the Emirates
Free WiFi access, Private Indoor Car Park, 24-hour Fitness Centre
Few minutes' away from Dubai Metro Station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas Free WIFI in communal areas of the hotel.
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Public outdoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Suite for people with reduced mobility
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on requestPaying
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Laundry
- Dry cleaning / Ironing (Paying) (Nearby)
- Ironing room Got a creased or crumpled garment? The ironing room is available 24 hours a day.
- Shoe shine machine
Boutiques/shopping
- Currency exchange
- Beauty salon (Paying)
- Boutique Gourmande
- Hairdressing salon (Paying)
Porter

Outdoor unheated pool
Fitness centre
MassagePaying
Babysitting on requestPaying
Ski rack facilities (Nearby)Paying

BreakfastPaying
1 restaurant(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

Web Corner on a Mac
Copy/print service availablePaying

Hotel location

Novotel Suites Dubai Mall of the Emirates

2A Street, Al Barsha
Opposite Mall o f the Emirates
P.O. Box 283825

dubai
united arab emirates

Tel: +97143823200

Fax: (+971)4/3823201

Contact email :

Check-in from 14h00

Check out up to 12h00

Dubai metro : Red Mall of Emirates

By plane
DUBAI INTL AIRPORT At 20km / 12.43 miles

GPS :25.116528, 55.196111

Our accommodation(s)

Enjoy sleek comfort and spaciousness in a stylish suites designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.

Suite 2 adults & 1 child

Max. number of persons: 3
Area: From 31 m² / 334 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Suite With 2 Single Beds 2 adults & 1 child

Max. number of persons: 3
Area: From 31 m² / 334 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Family Suite 3 adults & 2 children

Max. number of persons: 5
Area: From 48 m² / 517 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

DELI BOUTIQUE

Type of cuisine: International

Discover the thrilling simplicity of flavourful cuisine at Deli Boutique Restaurant. You can choose from a large choice of high-quality light snacks, individually prepared meals and a wide variety of tasty desserts and sweets.

Lunch

12:00 - 15:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Prime location and comfortable

Taha J. Friends - 22/11/2020 Confirmed reviews ALL

This is my second stay at Novotel Suites Dubai Mall of the Emirates but this time with my friend who was satisfied from the stay and hospitality care we had.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Reshana T. Couples - 22/11/2020 Confirmed reviews ALL

Amzing room & all the facilitys

Good

Zahoor A. Couples - 22/11/2020 Confirmed reviews ALL

Good palace and good staff

Well located

Elias Z. Business - 20/11/2020 Confirmed reviews ALL

Friendly people, clean, professional staff

Veronica K. Solo - 20/11/2020 Confirmed reviews ALL

The staff are very friendly, but my room was outdated & the carpet & telephone were very dirty. Impractical layout, impossible to close the toilet door while you’re inside, unless you actually stand on the toilet while closing the door.

Dear valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Great location

Keshav Solo - 19/11/2020 Confirmed reviews ALL

The rooms are a bit dated but they are clean. Helpful staff at the front desk. Comfortable bed. Excellent location.

Good stay

Martin H. Business - 18/11/2020 Confirmed reviews ALL

I have had a very good stay in the hotel, the service is excellent, and the food very good. The staff are always friendly and willing to assist, very comfortable and quiet,

Good Stay

Dana Couples - 17/11/2020 Confirmed reviews ALL

The room was neatly organized and thats what matters to me in a hotel room

Well located

Shaheryar M. Business - 17/11/2020 Confirmed reviews ALL

fair

Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Osama Couples - 17/11/2020 Confirmed reviews ALL

Excellent hotel It was very nice time in very nice hotel with very good facilities & very nice staff. Thank you for for all

Good location and well maintained

Gijesh M. Solo - 17/11/2020 Confirmed reviews ALL

Uninformed fire drill which is totally unacceptable (the notice came a day after), toilet too small, too hesitant to give water bottles. Receptionist Maryam not upto the mark. She isn't good with understanding English or good with calculation of room rates.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. We apologize that your experience did not meet your expectations. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As instructed by local authority requirements we conduct fire drill on regular intervals to ensure safety and security of our valuable guests one such like you. We ensured to place signage all around the hotel and left a letter in your room to inform about the drill a night prior to the event. I have informed the Front Office manager in regards to the constructive feedback shared by you. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Al barsha novelhotel

Jeffrey Couples - 17/11/2020 Confirmed reviews ALL

Safe,clean,happy

it’s a nice location for public transport who wish to rove to dubai.

Shiela S. Business - 16/11/2020 Confirmed reviews ALL

I really love the staff from the reception, the indian man server at morning for my breakfast and most especially the indian guy who cleans every morning. splendid staff that’s why i am always returning to to check in at this hotel

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Location, staff, food, rooms are amazing

Dr L. A. Business - 16/11/2020 Confirmed reviews ALL

I always stay at Novotel suites when I go to Dubai every two weeks and is always a wonderful experience ! Last time I ordered room service and the Nasin Gorem I tried was the best in my life. I’m a happy customer and I’ll come back!

Great stay

M. F. Couples - 15/11/2020 Confirmed reviews ALL

Everything was great ! From food to staff,facilities,room. Etc .it was all great .a little disappointed with reservation team my request for Birthday decorations in room for my pionsi was not done..but thanks alot to front office &Hk team much appreciated who have done a quick setup which bring smile on my wife face .will differently visit again .thank you

Dear Valued guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the request of the birthday set up while making the reservation , please note that your comment has been forwarded to the Operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Well located, value for money, attentive staff, cleanliness

Van Couples - 12/11/2020 Confirmed reviews ALL

Warm and welcoming hotel ambiance, friendly staff with extra care (housekeeping staff gives me extra water without me requesting), reception staff very responsive to any inquiry and request, and overall emphasis on cleanliness and strict implementation of Covid 19 policies and procedures.

A Pleasant Stay

Freedom596097 Business - 12/11/2020 TripAdvisor review

A very happy stay here around one month as a business trip. And also a very safe stay as hotel has increased their cleaning standards. Thank you Kumar and Suraj for your hard work to keep the room clean and tidy.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta General Manager Novotel Suites & IBIS Mall of the Emirates

excellent team

kswann2020 12/11/2020 TripAdvisor review

Our second stay was for 2 nights. Same room Again Mohamad and team were welcoming and supportive and friendly Very quite and near Mall of Emirates. kept our bags for the night away. reception check in fast friendly and informative

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta General Manager Novotel Suites & IBIS Mall of the Emirates

Great team of people and good facilities

Kevin S. Families - 10/11/2020 Confirmed reviews ALL

From contact to book through Mohamad to our stay and departure ALL staff were exceptional and professional and welcoming. Mohamad made the booking simple - all worked well thank you to a great coordinated team

Its very nice place ti stay

Govind T. Couples - 09/11/2020 Confirmed reviews ALL

Road side rooms are little bit noisy from the highway.rest all okey.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Our most recent 20 reviews

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