Novotel Suites Mall Avenue Dubai 3 stars

Customer review rating (ALL Rating) 4.6/5 1,415 reviews

Novotel Suites Mall Avenue Dubai - Image 1
Novotel Suites Mall Avenue Dubai - Image 2
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Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O. Box 283825, 0 DUBAI, United Arab Emirates

Description

Hotel extras

  • Rooftop swimming pool

  • 24-hour Fitness Centre

  • Few minutes' walk from Mall of the Emirates & Metro Station

  • Free WiFi access, Private Indoor Car Park

  • Free shuttle service to beach. T&C apply.

Our accommodation(s)

Hotel location

Novotel Suites Mall Avenue Dubai

Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O. Box 283825
0 DUBAI
United Arab Emirates

GPS:25.116528, 55.196111

Telephone
Fax +971 4 382 3201

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Room service

DELI BOUTIQUE

Discover the thrilling simplicity of flavourful cuisine at Deli Boutique Restaurant. You can choose from a large choice of high-quality light snacks, individually prepared meals and a wide variety of tasty desserts and sweets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,415 reviews

TripAdvisor Rating  4.4/5  3,817 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Nischay N. Business - Confirmed reviews ALL

Service was excellent and special thanks to Hatem who made everything go so smoothly and i must say Novotel Mall Avenue made a permanent customer and all the credit for that is Hatem

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suite & ibis Mall Avenue Dubai

Quite an okay hotel for the price

TripAdvisor rating 5.0/5

goijj Business - TripAdvisor review

Stayed at Novotel Suites Dubai Mall in May — overall an okay hotel with a few plus points. It’s located fairly close to Dubai Mall, though getting there involves walking under a bridge with some ongoing construction around, which can be a bit inconvenient, especially in the hot sun. The hotel has a pickup point for the paid Dubai RTA shuttle that goes to/from the nearest metro station (or anywhere in the Al Barsha area), which was useful though not free. Better than dragging your luggages to/fro the metro. The hotel is connected to a few decent restaurants nearby, nothing fancy but enough options to grab a meal. Breakfast was quite good — shared with the Ibis next door, so the dining area is huge with a wide range of options including continental, western, Indian, and an egg station. Plenty of drinks too. Also appreciated the unexpected room upgrade to a huge family room since I had Accor Silver but booking was via OTA so am ineligible, so it was a thoughtful gesture that wasn’t communicated but definitely noticed. All in all, a convenient choice if you’re looking for a decent stay near Dubai Mall without expecting anything too luxurious.

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager NOVOTEL SUITES & IBIS Mall Avenue Dubai

Customer review rating 5.0/5

Rumesh T. Families - Confirmed reviews ALL

We stayed at Novotel Suites Mall Avenue Dubai for 2 nights and had a fantastic experience. The breakfast and dinner were both excellent, offering a great variety of dishes that catered to different tastes. The location is also perfect — just a short walk to the Mall of the Emirates, which made shopping and exploring the area very convenient. A special thanks to Chef Mr. Buddika and the lifeguard, Mr. Indika for their warm hospitality and for making our stay truly memorable. Their kindness and professionalism really stood out. Overall, highly recommended for anyone looking for comfort, good food, and a prime location in Dubai!

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suite & ibis Mall Avenue Dubai

Customer review rating 4.5/5

Sudeepta S. Couples - Confirmed reviews ALL

Nice stay

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suite & ibis Mall Avenue Dubai

Customer review rating 3.5/5

Vali L. Friends - Confirmed reviews ALL

Locație bună, curat, personal amabil, piscina curată, mic dejun tip bufet bun. Curățenie zilnică in camera. Deși am plătit pentru cină bufet, ni s-a oferit "a la carte" motivând că sunt puțini oaspeți. Felurile de mâncare oferite nu erau nici gustoase și nici îndestulătoare. După discuții cu șeful am obținut o porție de mâncare ceva mai gustoasă și mai consistentă.

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghaith Dalati General Manager Novotel Suite & ibis Mall Avenue Dubai

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Other web-users rate our hotel

  • 1,127 reviews 9.6/10 Location
  • 1,496 reviews 7.9/10 Room
  • 3,141 reviews 9.5/10 Service
  • 30 reviews 7.9/10 WiFi
  • 756 reviews 8.1/10 Cleanliness
  • 554 reviews 8.2/10 Breakfast
  • 491 reviews 8.7/10 Food
  • 340 reviews 8.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.