ibis Mall Avenue Dubai 3 stars

Customer review rating (ALL Rating) 4.4/5 1,049 reviews

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Description

Hotel extras

  • Few minutes walk from Mall of the Emirates & Metro Station

  • Lively pub and relaxed Italian dining, serving all-day dining options

  • Enjoy complimentary WiFi and secure private indoor parking throughout your stay

  • Located in the heart of Al Barsha's business and leisure district

  • Kids Club with fun activities for little guests

Our accommodation(s)

Book this hotel
Room 1

Equipped with the new Sweet Bed by ibis bedding, the new ibis room offers the ultimate in comfort: large double bed, desk, Internet, LCD flat-screen TV with all the best channels and a bathroom with shower.

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 22'/56 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 19 m² / 204 sq ft
  • Bedding 2 x Twin bed(s)

Hotel location

ibis Mall Avenue Dubai

Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O Box
283825 DUBAI
United Arab Emirates

GPS:25.116528, 55.196111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service
  • 204 rooms
  • 3 rooms for people with reduced mobility
  • 54 connecting rooms
  • 136 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Equipements for children

  • Bottle Warmer
  • On site
  • Indoor parking
  • Private
  • 106 parking spaces
  • Max Limited Height: 2.1 m / 6.88 ft
  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

AMICI ITALIAN RESTAURANT

Amici Italian Restaurant, where friends meet. Guests can savor authentic Italian cuisine as Amici showcases a bistronomic journey in a casual venue.

Cooking style
Italian
Classifications & labels
0
Capacity
40
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Amici Italian Restaurant, where friends meet. Guests can savor authentic Italian cuisine as Amici showcases a bistronomic journey in a casual venue.

Your new neighbourhood pub in Al Barsha, serving hearty pub grub, great-value drinks and live sport on big screens. Perfect for post-shopping pints, casual bites and match nights with friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,049 reviews

Customer review rating 4.5/5

Ibrahim M. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Melchor C. Solo - Confirmed reviews ALL

Dear Valued guest, We very much appreciate your feedback regarding your stay. It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 3.5/5

Leonard B. Couples - Confirmed reviews ALL

Dear Valued guest, We very much appreciate your feedback regarding your stay. It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 5.0/5

Kira S. Solo - Confirmed reviews ALL

Dear Valued guest, We very much appreciate your comments regarding your stay at the ibis Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 2.5/5

Mr. K. F. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your stay. Please rest assured that your concerns have been noted and shared with the relevant teams to ensure that corrective measures are taken. At Ibis Mall Avenue Dubai, we are committed to delivering a consistently high standard of service, and your comments help us identify areas for improvement. We genuinely appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 3.5/5

Melchor C. Solo - Confirmed reviews ALL

I stayed in the property for more than a month. The breakfast selections sis is great but the same everyday. Since I stayed longer, wish there’s a microwave in the room.

Dear Valued guest, We very much appreciate your feedback regarding your stay. It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 3.5/5

Leonard B. Couples - Confirmed reviews ALL

Was a good experience

Dear Valued guest, We very much appreciate your feedback regarding your stay. It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 5.0/5

Kira S. Solo - Confirmed reviews ALL

Was living there for 1.5 months, my first experience in Dubai. Main benefits are: the location (5 minutes walking distance from the Mall of Emirates and about 10 minutes within the mall to get to the metro station). Fair deals for long-term rent (flexible sales management). Eco-friendly approach towards waste and cleaning. Understanding stuff. A 24/7 stuff availability & gym. Also a huge fan of a loyalty system. Weak spots: quality of the room finishing is low. Laundry system is a living hell (you pay for each item individually + there're no alternative places around to wash the clothes for normal price). There're always queues on the reception, even though there're 2 of them.

Dear Valued guest, We very much appreciate your comments regarding your stay at the ibis Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 2.5/5

Mr. K. F. Business - Confirmed reviews ALL

Location , reception, room we’re good but cleaning staff were not that good .

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your stay. Please rest assured that your concerns have been noted and shared with the relevant teams to ensure that corrective measures are taken. At Ibis Mall Avenue Dubai, we are committed to delivering a consistently high standard of service, and your comments help us identify areas for improvement. We genuinely appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 5.0/5

Mary-grace J. Couples - Confirmed reviews ALL

Nice room and clean

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 3.5/5

Aaron S. Couples - Confirmed reviews ALL

I really like it , thanks for the good service

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 5.0/5

Douglas L. Couples - Confirmed reviews ALL

We left our backpack in the taxi when we arrived at 1am. The security guys were extremely helpful in getting in back for us. Sandpee (?) and one other guy who’s name I don’t recall - they both went over and above

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 4.5/5

Balu N. Solo - Confirmed reviews ALL

All perfect!

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 4.0/5

Deborah R. Couples - Confirmed reviews ALL

The service was outstanding, the following is was fantastic. The room was a bit tired but adequate. Would definitely recommend.

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 5.0/5

M. T. M. H. Business - Confirmed reviews ALL

I had a great 6-day stay at ibis and really enjoyed the experience. A special thanks to Najeeb from the Front Office, who was very friendly and welcoming. He made my check-in smooth and was also very helpful when I needed to extend my stay. I would also like to mention Bryan, the bartender at McGettigan’s. He was very humble and friendly, and his cocktail recommendations were excellent. The housekeeping team was also very friendly and did a great job. My room was clean, fresh, and well maintained every day. Overall, it was a very pleasant stay, and the friendly staff made the experience even better. I would definitely be happy to stay at ibis again!

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 5.0/5

Samuel N. Couples - Confirmed reviews ALL

Great experience thanks

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 5.0/5

Dagongdong L. Couples - Confirmed reviews ALL

Stuff good and polite

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 4.5/5

Marijana B. Business - Confirmed reviews ALL

Evening was great

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 5.0/5

Aiswarya V. Families - Confirmed reviews ALL

Great!

Dear Aiswarya V., We very much appreciate your comments regarding your stay at the ibis Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 3.5/5

Senthil R. Business - Confirmed reviews ALL

I had a pleasant stay at the IBIS hotel. However the TV in my room wasn't working even after IT intervention. Please ensure all room appliances are in working order prior to a guests stay.

Dear Valued guest, We very much appreciate your comments regarding your stay at the ibis Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 5.0/5

Sayer S. K. Couples - Confirmed reviews ALL

EVERYTHING WAS PERFECT

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 5.0/5

Fadi H. Solo - Confirmed reviews ALL

Najeeb, Tamer, Maryam, and Ahmed at the reception between Novotel and Ibis are absolutely amazing. They provide an incredible level of service. They’re a fantastic team, very helpful, and extremely professional.

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 4.5/5

Ricardo C. S. Solo - Confirmed reviews ALL

As always no complains. Very satisfied. Professional and welcoming staff.

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 5.0/5

Ruben V. Solo - Confirmed reviews ALL

Well maintained, good parking, near to Mall of the Emirates

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager Novotel Suites & Ibis Mall Avenue Dubai

Other web-users rate our hotel

  • 474 reviews 9.7/10 Location
  • 583 reviews 5.8/10 Room
  • 677 reviews 8.7/10 Service
  • 24 reviews 8/10 WiFi
  • 302 reviews 6.5/10 Cleanliness
  • 170 reviews 7.9/10 Breakfast
  • 90 reviews 7.6/10 Vibe
  • 11 reviews 6/10 Pool

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