ibis Dubai Mall of the Emirates Hotel 3 stars

Customer review rating 4.2/5 6,039 reviews

ALLSAFE approved hotel

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Room 1

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ibis Dubai Mall of the Emirates
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+ 17 Services

Hotel extras

  • A few minutes walk from Mall of the Emirates

  • Free WiFi, Private Indoor Car Park

  • Rooftop swimming pool

  • Free daily shuttle to the beach

  • A few minutes away from Dubai Metro Station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machinePaying
Leisure and activities
  • Fitness centre
Business services
  • 1 Meeting room(s)
Information message

Hotel location

ibis Dubai Mall of the Emirates

2 A Street
Al Barsha Heights
P.O Box 283825
283825 dubai
united arab emirates

Tel: +97143823000

Fax: (+971)4/3823001

Check-in from 14h00

Check out up to 12h00

  • Dubai Metro :  Red Mall of the Emirates

  • By plane

    DUBAI INTL AIRPORT At 20km / 12.43 miles

GPS :25.116528, 55.196111

Our accommodation(s)

Your sleep is our priority. A modern, connected, soundproofed room. From relaxing beds, black-out curtains to office space for you to do your work, we're dedicated to your comfort. Every little detail has been carefully considered, developed and tested.

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

AMICI

Type of cuisine: International

Amici Restaurant is located next to the lobby of the hotel. Guests can enjoy international cuisine in a contemporary setting at an affordable price. Early risers start from 4:00 am till 6:30 am and late risers start from 10:00 am till 12:00 noon.

Menu (PDF)

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EZAZ BAR

Non contractual photo

Unwind with your favourite cocktail or try something new from the exclusive and diverse menu at the Ezaz Bar & Lounge located in the lobby. Ezaz has a vibrant ambiance that is complemented by its chic style and classic design.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 75

  • Maximum capacity: 55 people

  • Maximum banquet capacity: 35 people

Find out more

Our guest reviews for
ibis Dubai Mall of the Emirates

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,039 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,148 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Convenient and economical

Customer review rating 5.0/5

Deven W. Business - 10/04/2021 Confirmed reviews ALL

Good value for money, very good staff , very helpful and courteous..good variety of food with best quality in BF...many options for restaurants nearby..metro nearby

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates
Customer review rating 5.0/5

Anonymous Couples - 10/04/2021 Confirmed reviews ALL

Very good employee for the hotel staff jefferson . It's good hotel will recommend to my friends and family. The room is good the food also and the breakfast also nice.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Excellent

Customer review rating 5.0/5

E. Solo - 10/04/2021 Confirmed reviews ALL

Very clean ender control in every thing

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Wonderful

Customer review rating 5.0/5

Anonymous Couples - 08/04/2021 Confirmed reviews ALL

Very caring, helpful-room very clean-breakfast wonderful

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Talented Operations

Customer review rating 5.0/5

Alaa Business - 06/04/2021 Confirmed reviews ALL

The service team is so professional starting from the reception till the house keeping

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Very good

Customer review rating 5.0/5

Hesham Friends - 04/04/2021 Confirmed reviews ALL

Just room need to be more bigger, my room was 454

Dear valued guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Ok

Customer review rating 3.0/5

Sushil M. Business - 03/04/2021 Confirmed reviews ALL

Room should be sound proof

Dear valued guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Friendly staff, great location

Customer review rating 4.0/5

Ahmed Business - 03/04/2021 Confirmed reviews ALL

As an Accor member i like the exclusive rates given, but priority for members should be given even when occupancy is high.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

great value for the money

Customer review rating 4.0/5

Nurcan D. Solo - 03/04/2021 Confirmed reviews ALL

perfect location and helpful staff

Dear valued guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Very happy

Customer review rating 5.0/5

Anonymous Business - 02/04/2021 Confirmed reviews ALL

Everything is clean and the staff are super nice

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Good stay

Customer review rating 4.0/5

Ayman L. Solo - 02/04/2021 Confirmed reviews ALL

I had 2 stayings in Ibis, one of them was for 2.5 months. staff are friendly, rooms are acceptable , price is amazing, and location is great. due to understaffing you might feel it when it comes to room service but the staff tries its best to manage it. Special thanks to Vijay "house keeping supervisor on the 4th floor", as he adhered and managed all my requests whatever the timing was and always went the extra mile. my only negative comment is that the POS system in the hotel can and should be updated for automatic discounts instead of daily reminders to the staff and if one staff forgets they have to pay it or you have to pay it. Definitely will come back again

Dear valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

It was a very good stay, good location, good hospitality

Customer review rating 4.5/5

Pinaki D. S. Business - 30/03/2021 Confirmed reviews ALL

The location is very good, cleanliness of room very good and nice experience to stay. Good staff in the hotel.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Well located

Customer review rating 3.5/5

Anonymous Couples - 29/03/2021 Confirmed reviews ALL

I choose this hotel because I have stayed before. Its well located and quality hotel. Only the rooms are a bit small.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

It is a great experience and with very friendly and dedicated staff.

Customer review rating 4.5/5

I. E. K. Solo - 28/03/2021 Confirmed reviews ALL

I had a long stay at the hotel. Normally it should be a boring experience, but at Ibis did not feel that at all. Did all my overseas work from my room and did not feel away from home. All the staff were friendly and made me feel at home. They where always available to assist me whenever I needed.

Dear valued guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Clean,spotless

Customer review rating 5.0/5

Tariq Solo - 26/03/2021 Confirmed reviews ALL

Extremely amazing

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Well located, friendly staff and great selection of food variety

Customer review rating 4.5/5

Hatem S. Business - 25/03/2021 Confirmed reviews ALL

It was an outstanding experience with genuine support from the front office tram specially the 2 Egyptian and Phillipino ladies. I enjoyed the nice variety of food in the breakfast buffet and appreciated the stay safe hygiene atmosphere offered by the hotel. I’m wife is considering visiting Dubai soon and if it’s the case I will definitely recommend her stay to be at your esteemed facility provided she gets an upgrade to the Novotel . Well done to the management and kudos to the housekeeping team for making my stay safe and enjoyable . Way to Go !

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Friendly Staff

Customer review rating 5.0/5

T. K. Couples - 25/03/2021 Confirmed reviews ALL

I would like to thanks Vijay from housekeeping supervisor he was very kind and very polite person he provided what I need in my stay.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Happy

Customer review rating 5.0/5

Anonymous Solo - 24/03/2021 Confirmed reviews ALL

Clean and comfortable

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Amazing

Customer review rating 5.0/5

Diwakar Couples - 23/03/2021 Confirmed reviews ALL

The rooms was small but im happy to stay because of the nice and kind staff

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Good stay

Customer review rating 4.0/5

Sara H. Solo - 23/03/2021 Confirmed reviews ALL

According to a three star hotel was very good ,clean ,quite and comfortable

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

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