ibis Mall Avenue Dubai 3 stars

Customer review rating (ALL Rating) 4.6/5 937 reviews

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Description

Hotel extras

  • Few minutes walk from Mall of the Emirates & Metro Station

  • Complimentary WiFi

  • Private Indoor Car Park

  • Located in the heart of Al Barsha's business and leisure district

  • Free shuttle service to Kite Beach

Our accommodation(s)

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Hotel location

ibis Mall Avenue Dubai

Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O Box
283825 DUBAI
United Arab Emirates

GPS:25.116528, 55.196111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

AMICI ITALIAN RESTAURANT

Amici Italian Restaurant, where friends meet. Guests can savor authentic Italian cuisine as Amici showcases a bistronomic journey in a casual venue.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  937 reviews

TripAdvisor Rating  4.5/5  2,589 reviews

Certificate of excellence 2024

Dining experience is the main highlight of my stay here!

TripAdvisor rating 4.0/5

JC202914 Solo travel - TripAdvisor review

I’ve stayed here for 4D/3N, overall the room is spacious and have everything you need specially if you are a solo traveller. Housekeeping requires improvement but I am happy that Ibis Management handled my concern regarding this and have taken my feedback professionally. The dining experience I had here is the main highlight of my stay. Both breakfast and lunch are shared facilities between Novotel & Ibis since they are same group of company of Accor. I want to commend two outstanding servers - Samuel and Naglaa. They always greet with with warm and friendly smiles! The food itself has been consistently delicious. While the lunch selections isn’t huge, it is always well prepared and flavourful. Breakfast offers wide selection including hot dishes, which is a great day to start with energy. This hotel is just walking distance to various restaurants and there is a carrefour grocery close to the building if you need anything. It is also very near Mall of the Emirates which I find extremely convenient.

Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Great stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The front desk customer service is excellent. I was exhausted from a long flight and arrived early. The front desk was mindful and let me check in early, and they also provided superb service in every way.

Dear Valued guest, We very much appreciate your comments regarding your stay at the ibis Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Well located and value for money

Customer review rating 3.5/5

Zafar I. Business - Confirmed reviews ALL

well located hotel rooms are too small breakfast is average location makes it suitable for us to travel from one side of DUBAI to other and out of DUBAI as well

Dear Valued guest, Thank you for taking the time to tell us about your experience at the ibis Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Good stay

Customer review rating 4.5/5

Hat Families - Confirmed reviews ALL

All was good Thanks

Dear Valued guest, We very much appreciate your comments regarding your stay at the ibis Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Good breakfast, Good location, good cleaning

Customer review rating 5.0/5

Mehmet F. K. Business - Confirmed reviews ALL

Everything is saticfactory. But toy should check the name of Hotel on Accor All app. Still named Ibis Dubai Mall of Emirates. Not Mall Avenue.

Dear Valued guest, We very much appreciate your comments regarding your stay at the ibis Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

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Other web-users rate our hotel

  • 1,214 reviews 9.7/10 Location
  • 1,512 reviews 6.9/10 Room
  • 3,652 reviews 9.4/10 Service
  • 42 reviews 6.2/10 WiFi
  • 762 reviews 7.9/10 Cleanliness
  • 331 reviews 8.3/10 Breakfast
  • 323 reviews 8.8/10 Vibe
  • 37 reviews 8.9/10 Bar

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