Name: ibis Dubai Mall of the Emirates
Address: DUBAI, 283825, UNITED ARAB EMIRATES
Telephone: (+971)4/3823000

ibis Dubai Mall of the Emirates 3 stars

Customer review rating (ALL Rating) 4.6/5 732 reviews

ALLSAFE approved hotel

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Description

ibis Dubai Mall of the Emirates

Vibrant economy hotel, open to everyone

Feel welcome at ibis Dubai Mall of the Emirates with access to major touristic & business hubs. Start your day with a buffet breakfast and go on a shopping spree at the nearby Mall of the Emirates or take the free shuttle to Dubai Kite Beach.

Hotel Manager

Ibis Dubai Mall of Emirates is situated in Al Barsha, next to Mall of the Emirates, which offers fun attractions & activities such as Magic Planet, VOX Cinemas & Ski Dubai. It is conveniently located 30 minutes' drive away from Dubai International Airport. The hotel offers modern guest rooms, 2 restaurants, a bar and free daily parking. Stay connected with our complimentary WIFI and make use of our web corner in the hotel for your business needs.

Located 5 min walk from Mashreq metro station and Mall of the Emirates Dubai metro station, you will have a hassle-free transportation to wander around Dubai. We are in close proximity to Burj Khalifa in Downtown Dubai, the new Dubai Water Canal, Dubai Marina, Palm Jumeirah, Media City, Internet City and just minutes from Jumeirah Beach, Wild Wadi Waterpark and 15 min from Jebel Ali Free Zone.

Hotel extras

A few minutes walk from Mall of the Emirates
Complimentary WiFi
Private Indoor Car Park
Located in the heart of Al Barsha's business and leisure district
A few minutes away from Dubai Metro Station

Hotel location

ibis Dubai Mall of the Emirates

Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O Box 283825
283825 DUBAI
United Arab Emirates

Telephone +971 4 382 3000

+971 4 382 3001

Dubai Metro: Red Mall of the Emirates

By plane
DUBAI INTL AIRPORT At 20km / 12.43 miles

GPS:25.116528, 55.196111

Hotel services

Check-in from 14h00 - Check out up to 12h00

In summary

On site

Car park
Restaurant
Wheelchair accessible hotel
Wi-Fi
Breakfast
Bar
Meeting rooms

AMICI ITALIAN RESTAURANT

Amici Italian Restaurant, where friends meet. Guests can savor authentic Italian cuisine as Amici showcases a bistronomic journey in a casual venue. Early risers can enjoy breakfast from 4:00 am till 6:30 am and then at 10:00 am till 12:00 noon.

Our accommodation(s)

Your sleep is our priority. A modern, connected, soundproofed room. From relaxing beds, black-out curtains to office space for you to do your work, we're dedicated to your comfort. Every little detail has been carefully considered, developed and tested.

Room with 1 double bed equipped with the new bedding

Max. number of persons: 2
Area: From 19 m² / 204 sq ft
Views: City View Note

*Subject to availability

Coffee/tea making facilities

Room with 2 single beds equipped with the new bedding

Max. number of persons: 2
Area: From 19 m² / 204 sq ft
Views: City View Note

*Subject to availability

Coffee/tea making facilities

Our guest reviews

Well amazed

Michelle H. Families - 5/18/2022 Confirmed reviews ALL

Top notch service. We all felt safe throughout the stay of the whole family. Can’t wait to come back next time to enjoy the hotel, it’s facilities and all the things you can do around the hotel! Thanks to the wonderfully staff hanecel irekin and jefferson.

Dear Michele H. M., We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Zograbi Couples - 5/18/2022 Confirmed reviews ALL

It was very excellent. The crew/front desk irekin and jeffeson kofi are very friendly. They accomodate me very well. Health protocol followed. The room is 10/10. The food is also great.

Dear Khaled Z., We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Guest love

Qin Solo - 5/17/2022 Confirmed reviews ALL

We felt the wonderfully service from everyone waiters and reception hanecel and Jefferson such one of the besh

Dear Qin Y., We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

The staff

Ehtaiba Solo - 5/15/2022 Confirmed reviews ALL

The staff extremely accommodating from bellman rana the reception jeffeson and hanecel they were very helpful.

Dear Ehtaiba A., We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Guest important

Anonymous Solo - 5/15/2022 Confirmed reviews ALL

Housekeeping Vijay making sure that we are getting the service . Jefferson accomdstiong the phone call with our inquiry.

Dear Al Bolushi A., We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Organize

Anne-kristina K. Solo - 5/13/2022 Confirmed reviews ALL

The hotel is well-located near several restaurants, easy access. the room was very clean, organized, and smelled fresh. The room is small and has facilities, the mattress is very comfortable. Very nice concierge at front desk especially Jefferson and kofi .

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Anonymous Solo - 5/13/2022 Confirmed reviews ALL

We love the way the reception assist us hanecel and Jefferson smiling greeting us . I

Great location and friendly staff

Vilnur Business - 5/12/2022 Confirmed reviews ALL

Very comfortable place,a home away from home.Very helpful housekeeping staff Vijay and Durga.I will come again and bring my friends.

Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Fantastic service

S. Business - 5/12/2022 Confirmed reviews ALL

I am totally satisfied and totally recommend this hotel for everybody. Staff were very helpful and nice especially Vijay, Jefferson and Eriken.

good location and price

T. Couples - 5/11/2022 Confirmed reviews ALL

helpful and kind staff, good location near the Mall of Emirates and metro, reasonable size rooms, and good price

Wai Solo - 5/11/2022 Confirmed reviews ALL

Hotel staff are very nice service with a smile, most specially to Front Desk Jefferson and hanecel who check us .they were very Helpfuly and accommodating

Clean room

O. B. Solo - 5/8/2022 Confirmed reviews ALL

Hanecel and Jefferson was also kind and helpful with anything, with perfect English, so there were no miscommunication issues." Housekeeping Vijay sush amazing staff .

Dear b. O., We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Good visit

Alves Solo - 5/7/2022 Confirmed reviews ALL

This hotel location amazing hanecel was halepul and Jefferson as well .

Dear Joyce Kazue A., We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates

We enjoyed

Musaaed Couples - 5/7/2022 Confirmed reviews ALL

We exactly enjoyed this hotel Jefferson and hanecel was soo Great.

Dear Muteb S., We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Good stay

Saeed A. Business - 5/6/2022 Confirmed reviews ALL

Very friendly staff and great service provided by housekeeping staff Vijay and Nirmal and in reception Eriken was very helpful..

Dear Adam Saeed A., We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Amazing experience

H. P. Business - 5/5/2022 Confirmed reviews ALL

Special thanks two housekeeping gentleman Vijay and Jit. See you soon guys..

Buddhaman S. Solo - 5/5/2022 Confirmed reviews ALL

We all know Accor hotel one of the best hotel service wise great phone and request fast thanks to Jefferson all the fats service .

Best home away from home.

MOSES K 1/19/2022 TripAdvisor review

We had the best stay at ibis because staff were calm , room was clean, location was super nice just few minutes from metro station and food and beverages we had was nice . Best place for stay in dubai

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Ibis Mall of the Emirates Dubai. We are delighted to hear that we were able to meet your expectations during your stay and appreciate your kind words. Your comments have been shared with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We are pleased that you enjoyed your stay and certainly look forward to welcoming you back in the near future Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Nice short stay to visit Expo 2020

X A 12/24/2021 TripAdvisor review

Good hotel, close approximately to Mall of the Emirates / Metro and other attractions like Dubai Marina, JBR and Dubai Mall. My stay is to visit the Expo 2020. Friendly staff. Good breakfast with room for improvement. Unfortunately there's no fitness center/gym to be used.

Dear Valuable guest Thank you choosing The Ibis Mall of the Emirates as your host during your recent visit. We are humbled to have received wonderful comments, and truly delighted that you found the associates welcoming while anticipating guest’s needs, happy to hear that breakfast too was great! However, we are disappointed that you were let down by the room. Thanks again for providing such a wonderful review and we look forward to welcoming you back to Ibis Mall of the Emirates in the near future. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Bad room experience

tariqElsakaan Business - 12/21/2021 TripAdvisor review

First time to stay at Ibis Mall of Emirates and will be my last. First day i entered the room the bed side lamp was tilted and about to fall. 2nd day i had a cockroach in the the bathroom as well as midges flying all over the place. Last night in the room i noticed that the bed sheets are smaller than the mattress as well as long black hair on the mattress (i'm bald). Apart from my room the location is good and the staff are helpful but for one receptionist. I have stayed in a lot of hotels ranging from 2 to 5 stars and this by far is the worst of them.

Dear Valuable Guest Thank you for taking the time to provide us with feedback regarding your stay at Ibis Mall of the Emirates Hotel. We find it essential to constantly improve our guests experience and therefore very grateful for your constructive feedback. We are deeply disappointed that you felt the service was not at par with your expectations; rest assured we are working on the aspects highlighted on your review to serve you and other guests better in future. We hope that you will allow us another opportunity to show you the gracious hospitality for which we take great pride in. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

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