ibis Dubai Mall of the Emirates Hotel 3 stars

Name: ibis Dubai Mall of the Emirates
Address: DUBAI, 283825, UNITED ARAB EMIRATES
Telephone: (+971)4/3823000
Rating: 4.2

Customer review rating 4.2/5 6,039 reviews

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+ 17 Services

ibis Dubai Mall of the Emirates Hotel

Vibrant economy hotel, open to everyone

Feel welcome at ibis Dubai Mall of the Emirates with access to major touristic & business hubs. Start your day with a buffet breakfast and go on a shopping spree at the nearby Mall of the Emirates or take the free shuttle to Dubai Kite Beach.

Sumit GUPTA, Hotel Manager

Ibis Dubai Mall of Emirates is situated in Al Barsha, next to Mall of the Emirates, which offers fun attractions & activities such as Magic Planet, VOX Cinemas & Ski Dubai. It is conveniently located 30 minutes' drive away from Dubai International Airport. The hotel offers modern guest rooms, 2 restaurants, a bar and free daily parking. Stay connected with our complimentary WIFI and make use of our web corner in the hotel for your business needs.

Located 5 min walk from Mashreq metro station and Mall of the Emirates Dubai metro station, you will have a hassle-free transportation to the Dubai Expo 2020 site and around Al Barsha business and leisure district. We are in close proximity to Burj Khalifa in Downtown Dubai, the new Dubai Water Canal, Dubai Marina, Palm Jumeirah, Media City, Internet City and just minutes from Jumeirah Beach, Wild Wadi Waterpark and 15 min from Jebel Ali Free Zone.

Hotel extras

A few minutes walk from Mall of the Emirates
Free WiFi, Private Indoor Car Park
Rooftop swimming pool
Free daily shuttle to the beach
A few minutes away from Dubai Metro Station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas Complimentary WiFi access for guests
- WIFI in your room Stay connected throughout your stay.
- WIFI access
Private indoor parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Air conditioning
Languages spoken at the hotel
- Chinese Mandarin
- German
- English
- French
- Russian
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Currency exchange

BreakfastPaying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
Snack & beverage machinePaying

Fitness centre

1 Meeting room(s)

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Parking
Restaurant
Accessibility for people with reduced mobility
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

- 106 parking spaces
- On site
- Private

ibis Mall of the Emirates
- 106 parking spaces
- On site
- Private

1 Bar(s)
1 Restaurant(s)
Buffet (Extra)
- Cold snacks
- Hot meals
Snack and beverage machine (Extra)

1 Bar(s)
1 Restaurant(s)
Breakfast(Extra)

Buffet (Extra)
Room service
- Cold snacks
- Hot meals
Self-service catering(Extra)

Snack and beverage machine (Extra)

Spa - In Balance by Novotel
- On site
- Outside

Spa - In Balance by Novotel
Swimming pool - In Balance by Novotel
- On site
- Outside

- 136 non-smoking rooms
- 2 rooms for people with reduced mobility
- 204 rooms
- 6 floors
- null connecting rooms
- Arabic
- Chinese Mandarin
- English
- French
- German
- Russian
- Air Conditioning
- Elevator
- Currency exchange
- Iron at reception
- Safe deposit box at reception
- Shoe shine machine

Hotel informations
- 136 non-smoking rooms
- 2 rooms for people with reduced mobility
- 204 rooms
- 6 floors
- null connecting rooms
Languages spoken at the hotel
- Arabic
- Chinese Mandarin
- English
- French
- German
- Russian
Service And Equipment
- Air Conditioning
- Elevator
Services available at reception
- Currency exchange
- Iron at reception
- Safe deposit box at reception
- Shoe shine machine

Hotel location

ibis Dubai Mall of the Emirates

2 A Street
Al Barsha Heights
P.O Box 283825
283825 dubai
united arab emirates

Tel: +97143823000

Fax: (+971)4/3823001

Contact email :

Check-in from 14h00

Check out up to 12h00

Dubai Metro : Red Mall of the Emirates

By plane
DUBAI INTL AIRPORT At 20km / 12.43 miles

GPS :25.116528, 55.196111

Our accommodation(s)

Your sleep is our priority. A modern, connected, soundproofed room. From relaxing beds, black-out curtains to office space for you to do your work, we're dedicated to your comfort. Every little detail has been carefully considered, developed and tested.

Rooms (2)

Room with 1 double bed equipped with the new bedding

Max. number of persons: 2
Area: From 19 m² / 205 sq ft

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Room with 2 single beds equipped with the new bedding

Max. number of persons: 2
Area: From 19 m² / 205 sq ft

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Rooms

Our restaurants and bars

AMICI

Type of cuisine: International

Amici Restaurant is located next to the lobby of the hotel. Guests can enjoy international cuisine in a contemporary setting at an affordable price. Early risers start from 4:00 am till 6:30 am and late risers start from 10:00 am till 12:00 noon.

Dinner

18:30 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

EZAZ BAR

Unwind with your favourite cocktail or try something new from the exclusive and diverse menu at the Ezaz Bar & Lounge located in the lobby. Ezaz has a vibrant ambiance that is complemented by its chic style and classic design.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 75 m²
Maximum capacity: 55 people
Maximum banquet capacity: 35 people

Find out more

Convenient and economical

Deven W. Business - 10/04/2021 Confirmed reviews ALL

Good value for money, very good staff , very helpful and courteous..good variety of food with best quality in BF...many options for restaurants nearby..metro nearby

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Anonymous Couples - 10/04/2021 Confirmed reviews ALL

Very good employee for the hotel staff jefferson . It's good hotel will recommend to my friends and family. The room is good the food also and the breakfast also nice.

Excellent

E. Solo - 10/04/2021 Confirmed reviews ALL

Very clean ender control in every thing

Wonderful

Anonymous Couples - 08/04/2021 Confirmed reviews ALL

Very caring, helpful-room very clean-breakfast wonderful

Talented Operations

Alaa Business - 06/04/2021 Confirmed reviews ALL

The service team is so professional starting from the reception till the house keeping

Very good

Hesham Friends - 04/04/2021 Confirmed reviews ALL

Just room need to be more bigger, my room was 454

Dear valued guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Sushil M. Business - 03/04/2021 Confirmed reviews ALL

Room should be sound proof

Dear valued guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Friendly staff, great location

Ahmed Business - 03/04/2021 Confirmed reviews ALL

As an Accor member i like the exclusive rates given, but priority for members should be given even when occupancy is high.

great value for the money

Nurcan D. Solo - 03/04/2021 Confirmed reviews ALL

perfect location and helpful staff

Very happy

Anonymous Business - 02/04/2021 Confirmed reviews ALL

Everything is clean and the staff are super nice

Good stay

Ayman L. Solo - 02/04/2021 Confirmed reviews ALL

I had 2 stayings in Ibis, one of them was for 2.5 months. staff are friendly, rooms are acceptable , price is amazing, and location is great. due to understaffing you might feel it when it comes to room service but the staff tries its best to manage it. Special thanks to Vijay "house keeping supervisor on the 4th floor", as he adhered and managed all my requests whatever the timing was and always went the extra mile. my only negative comment is that the POS system in the hotel can and should be updated for automatic discounts instead of daily reminders to the staff and if one staff forgets they have to pay it or you have to pay it. Definitely will come back again

Dear valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

It was a very good stay, good location, good hospitality

Pinaki D. S. Business - 30/03/2021 Confirmed reviews ALL

The location is very good, cleanliness of room very good and nice experience to stay. Good staff in the hotel.

Well located

Anonymous Couples - 29/03/2021 Confirmed reviews ALL

I choose this hotel because I have stayed before. Its well located and quality hotel. Only the rooms are a bit small.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates

It is a great experience and with very friendly and dedicated staff.

I. E. K. Solo - 28/03/2021 Confirmed reviews ALL

I had a long stay at the hotel. Normally it should be a boring experience, but at Ibis did not feel that at all. Did all my overseas work from my room and did not feel away from home. All the staff were friendly and made me feel at home. They where always available to assist me whenever I needed.

Clean,spotless

Tariq Solo - 26/03/2021 Confirmed reviews ALL

Extremely amazing

Well located, friendly staff and great selection of food variety

Hatem S. Business - 25/03/2021 Confirmed reviews ALL

It was an outstanding experience with genuine support from the front office tram specially the 2 Egyptian and Phillipino ladies. I enjoyed the nice variety of food in the breakfast buffet and appreciated the stay safe hygiene atmosphere offered by the hotel. I’m wife is considering visiting Dubai soon and if it’s the case I will definitely recommend her stay to be at your esteemed facility provided she gets an upgrade to the Novotel . Well done to the management and kudos to the housekeeping team for making my stay safe and enjoyable . Way to Go !

Friendly Staff

T. K. Couples - 25/03/2021 Confirmed reviews ALL

I would like to thanks Vijay from housekeeping supervisor he was very kind and very polite person he provided what I need in my stay.

Happy

Anonymous Solo - 24/03/2021 Confirmed reviews ALL

Clean and comfortable

Amazing

Diwakar Couples - 23/03/2021 Confirmed reviews ALL

The rooms was small but im happy to stay because of the nice and kind staff

Good stay

Sara H. Solo - 23/03/2021 Confirmed reviews ALL

According to a three star hotel was very good ,clean ,quite and comfortable