Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.2/5 1,393 reviews

Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
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Description

Hotel extras

  • 700 year-old country manor retaining its original features

  • 13 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities (Chargeable at £10pp)

  • Popular wedding reception destination for up to 300 guests

  • Beauty rooms offering a range of treatments

Our accommodation(s)

Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
United Kingdom

GPS:53.768386, -2.39473

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAMEO RESTAURANT

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,393 reviews

TripAdvisor Rating  4.0/5  685 reviews

My 50th birthday with friends!

TripAdvisor rating 5.0/5

941hayleyp TripAdvisor review

Cannot recommend this hotel high enough for the experience I had for my 50th birthday!! I had booked this experience through a Groupon voucher but my other friends had also use the Wowcher site. First of all I want to see a big thank you to Becky on reception for making our check-in smooth and delightful. We had a guy to take us to our room who was very pleasant (sorry I forget his name...but he was lovely) When I got to my room they had given me a free upgrade and a decorated it with a 50 balloon, chocolate box and a lovely sign on the mirror. I had 12 friends come to stay and the Spa experience is much improved from last time I came... all the steam/ sauna rooms are lovely and it was like a spa thermal journey. The pool was just the right temperature too. Lovely and warm. The restaurant experience was amazing... we were all able to have the two course meal option. A big mention to Nina and Sara for making even more special and putting up with our loud noise and late dining experience! The breakfast was also lovely and lots of choice. I would definitely be rebooking. There is nothing I could fault about this hotel and I would recommend it to anyone who's planning a big gathering or a special day.

Thank you so much for your incredible review! We’re absolutely thrilled to hear that your 50th birthday celebration was such a memorable and enjoyable experience—it was our absolute pleasure to help make your special day even more delightful. Becky and Pierce will be over the moon to hear your kind words, and I’ll be sure to pass along your gratitude to them, as well as to Nina & Sara. It’s wonderful to know they all played a part in making your stay so special. We’re delighted that you appreciated the thoughtful touches in your upgraded room, from the decorations to the little surprises. It’s always our goal to go the extra mile for milestone celebrations, and we’re so glad you enjoyed it! It’s also great to hear that the spa facilities exceeded your expectations this time and that the restaurant and breakfast experience were equally enjoyable. Hosting you and your group was a joy, and we’re so pleased that everything from the meal options to the atmosphere hit the mark. Thank you for recommending us so highly and for sharing such kind words about your stay. We can’t wait to welcome you back for another celebration or simply for a relaxing break! Kind regards Nick Parry. General Manager

Best Hotel Experience would recommend 100% to anyone who wants to feel like a princess at the Castle Mercure Dunkenhalgh

TripAdvisor rating 5.0/5

bernadette v TripAdvisor review

Rooms were very cozy and warm without having the heater on. Just loved the daily housekeeping staff. Very lovable and friendly. Thanks to all who made it very pleasant for our 22 day stay. You are a blessing to all. Thank you 😊 what a pleasant stay

Thank you so much for your kind words, I will be sure to pass them onto the team. We look forward to welcoming you back in the future. Kind regards Nick Parry. General Manager

Not living up to its former glory

TripAdvisor rating 3.0/5

Matt E TripAdvisor review

Unfortunately the grand image was not reflected in the room I was in. It was fine for a business trip, but feels tired and unloved. The issues highlighted in the attached photos could be remedied easily, but it seems they haven't got around to it.

Thank you for taking the time to share your feedback. I’m sorry to hear that your room did not live up to the grand image we aim to project, and I appreciate you bringing this to our attention. While I’m glad it served its purpose for your business trip, it’s disappointing to know that the overall condition of the room left you feeling it was tired and unloved. I truly value the effort you made to share specific issue. We’re continuously working on improving our facilities to ensure every guest experiences the comfort and quality they deserve, and your feedback is instrumental in helping us prioritise these efforts. Thank you again for your candid comments. Kind regards Nick Parry. General Manager

Great place to stay

Customer review rating 5.0/5

Gina W. Friends - Confirmed reviews ALL

Lovely place, delicious food and great hospitality.

Great stay

Customer review rating 5.0/5

A P. Business - Confirmed reviews ALL

It ticked all of the boxes….pleasant stay.

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Other web-users rate our hotel

  • 258 reviews 9.1/10 Location
  • 1,260 reviews 6.9/10 Room
  • 1,137 reviews 8.1/10 Service
  • 19 reviews 3.3/10 WiFi
  • 859 reviews 5.9/10 Food
  • 460 reviews 7.5/10 Wellness Area
  • 420 reviews 5.8/10 Cleanliness
  • 391 reviews 7.4/10 Breakfast

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