Mercure Manchester Piccadilly Hotel 4 stars

Name: Mercure Manchester Piccadilly | 4 Star Hotel - ALL
Address: Portland Street, MANCHESTER, M1 4PH, GB
Telephone: +441617511412
Rating: 3.6

Customer review rating (ALL Rating) 3.6/5 1,251 reviews

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Mercure Manchester Piccadilly Hotel - Image 1

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37 37 photos

Portland Street, M1 4PH MANCHESTER, United Kingdom

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Mercure Manchester Piccadilly Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Manchester Piccadilly Hotel enjoys a central location, nine miles from Manchester Airport and half a mile from Manchester Piccadilly station, with the Manchester Arena and nearby landmarks. Choose from 280 chic bedrooms. Please note: The hotel is currently undergoing phased refurbishment with minimal disruption. All other services continue as usual. Thank you, we look forward to welcoming you to our refreshed spaces!

Guests can enjoy a carefully prepared meal in The Brasserie, which offers panoramic city-views and internationally inspired dishes. The Brasserie is perfect for those looking to unwind before grabbing a cocktail at the bar. The ten fully-equipped meeting rooms can welcome large conference groups and our 800-capacity International Suite makes a grand wedding reception venue. Complete with a dancefloor and bar, this expansive space has all you need and more!

The hotel is half a mile from Manchester Piccadilly railway station (12 minutes walking distance or 5 minutes taxi ride) and the MEN Arena. Manchester Airport, 9 miles away. Hop on the tram to Old Trafford to watch Manchester United, or catch local City.

Welcome to the Mercure Manchester Piccadilly Hotel! Our team is dedicated to making your stay as comfortable and enjoyable as possible. Please let us know if you need anything during your visit. We hope you enjoy your time in Manchester.

Andrew Krawec, Hotel Management

Hotel extras

Wedding facilities capable of accommodating 800 guests
Walking distance to Manchester Picadilly Station
Within walking-distance of Manchester Arena
Nearby the famous Arndale shopping Centre

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

See availabilities

Room

Family Room

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Classic Double High Floor

2 pers. max

Bedding 1 x Double bed(s)
Views: City View or Panorama view

See availabilities

Room

Superior Double Room

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)

See availabilities

Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Suite

Superior Suite with 1 Double Bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

+44 161 751 1412

+44 161 388 0915

MANCHESTERPICADILLY

Railway station

Access: 800 m / 0.5 mi 5 min drive

BRIDGEWATER

Tourist attraction

Access: 970 m / 0.6 mi 5 min drive

OPERA HOUSE

Tourist attraction

Access: 1.45 km / 0.9 mi 9 min drive

URBIS EXHIBITION

Tourist attraction

Access: 1.61 km / 1 mi 7 min drive

MEN ARENA

Tourist attraction

Access: 1.61 km / 1 mi 6 min drive

CONVENTION CENTRE

Tourist attraction

Access: 1.93 km / 1.2 mi 7 min drive

MANCHESTER CITY FC

Tourist attraction

Access: 3.22 km / 2 mi 10 min drive

OLD TRAFFORD CRICKET

Tourist attraction

Access: 4.83 km / 3 mi 15 min drive

MANCHESTER UNITED FC

Tourist attraction

Access: 4.83 km / 3 mi 15 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

LEVEL 3 LOUNGE

LEVEL 3 Lounge offers a range of wines beers, spirits, cocktails, carefully selected gins and soft drinks. If a full meal feels like too much effort, light meals are available in the lounge allowing you to continue relaxing.

Breakfast

Non contractual photo

Start your morning with a choice of breakfasts in The Level 3 restaurant from 06:30 - 10:00 Monday to Friday and from 08:00 - 11:00 Saturday and Sunday.

Meetings & Events

Number of Meeting Room: 13
Surface of the largest room: 814 m² / 8761.815 sq ft
Maximum seats capacity: 800
Maximum capacity for banquets: 650

Find out more

Weddings

Dance the night away under sparkling chandeliers in our 800-capacity International Suite, bathed in daylight with a balcony, private reception room, terrace bar and dedicated smoking area. The Park Suite is perfect for more intimate gathering.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.6/5 1,251 reviews

Peter S. Families - 8/18/2026 Confirmed reviews ALL

Dear Peter Thank you for your review! We hope to see you again soon Kind Regards Guest Relations Nikki

Risto S. Solo - 8/18/2026 Confirmed reviews ALL

Dear Risto Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you enjoyed our central location, friendly staff, breakfast, and fitness facilities. We’re sorry, however, that the air-conditioning noise affected your stay, particularly during the very warm weather. We also apologise for the Wi-Fi connection issues you experienced. We understand how important a quiet room and reliable internet connection are, and we will certainly share your comments with the relevant teams so these matters can be addressed. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay. Kind Regards Guest Relations Nikki

Ned, P. K. M. Friends - 8/17/2026 Confirmed reviews ALL

Valerie P. Business - 8/17/2026 Confirmed reviews ALL

1) The electrics in my room were unreliable. 2) The WiFi in my room was non-existent. 3) The service in the bar had two speeds - dead slow and stop. 4) Food service in the bar was extraordinarily slow - to the point of people around me having to cancel lunch orders (including sandwiches!) 5) Paying for things in the bar was disorganised - Couldn’t charge to room - Couldn’t pay with cash - bar staff accepted room charge and then embarrassed me the following morning at breakfast claiming I hadn’t paid for a meal. 6) In two nights, I had to get my room key reset 4 times and the door lock had to be reconfigured once. 7) The shower leaked. Staying in The Mercure Piccadilly Manchester was exhausting, embarrassing and unpleasant.

Dear Valerie Thank you for taking the time to share such detailed feedback. We are sincerely sorry that your stay was so disappointing and, in particular, that several issues combined to make your visit exhausting and unpleasant. The problems you experienced with the room electrics, Wi-Fi, shower, and repeated key-card failures are clearly not acceptable. We also deeply regret the delays and confusion you encountered in the bar, including the payment issues and the misunderstanding at breakfast. We understand how embarrassing that situation must have been, and we apologise for the way it was handled. We are equally sorry to hear about the difficulties surrounding your duplicate booking and refund. We appreciate how frustrating this must have been, particularly when you had not received the expected confirmation. Your comments have been noted very seriously, and we will share them with our reception, housekeeping, maintenance, and food and beverage teams so that these issues can be investigated and improvements made. We understand that we fell well short of the standards you expected, and we sincerely regret that we have left you with such a negative impression. Kind Regards Guest Relations Nikki

Muhammad A. R. D. Friends - 8/17/2026 Confirmed reviews ALL

The pictures do not reflect the actual hotel, looks worse actually. The glass on the side of the tub was not properly fitted, water was leaking and almost got into the room.it was rather disappointing as we expected the hotel to be as close as possible to the pictures on the app. The WiFi never worked in the room and the password for the other connection was wrong, the lifts are very poor and had to climb 8 flights up and down in the morning. The gym key did not work, had to get back to reception a couple of times.

Dear Muhammad Thank you for taking the time to share such detailed feedback. We’re very sorry to hear that your stay fell well short of your expectations. We sincerely apologise for the issues you experienced with the bathroom, WiFi, lifts and gym access, and particularly for the inconvenience of having to climb the stairs and return to reception several times. We understand your disappointment, especially when the room did not meet the expectations set by the photographs. Your comments are very important to us, and we will be sharing them with the relevant teams so these issues can be addressed. We hope you’ll give us another opportunity to provide the comfortable and hassle-free stay you should have received. Guest Relations Nikki

Web-users rating

Other web-users rate our hotel

2,022 reviews 9.4/10 Location
3,157 reviews 4.9/10 Room
5,686 reviews 9.2/10 Service
318 reviews 2.3/10 WiFi
1,462 reviews 8.9/10 Breakfast
1,271 reviews 4.2/10 Comfort
1,116 reviews 5.1/10 Cleanliness
1,087 reviews 9.3/10 Bar

115 reviews 9.3/10 Location
222 reviews 5/10 Room
184 reviews 8.8/10 Service
19 reviews 1.6/10 WiFi
95 reviews 8.5/10 Breakfast
90 reviews 4.4/10 Comfort
81 reviews 4.9/10 Cleanliness
41 reviews 4.4/10 Vibe

63 reviews 9.2/10 Location
196 reviews 4/10 Room
126 reviews 6.9/10 Service
43 reviews 1.5/10 WiFi
88 reviews 4.3/10 Comfort
74 reviews 4.7/10 Cleanliness
52 reviews 7.6/10 Breakfast
48 reviews 4/10 Amenities

65 reviews 9.3/10 Location
133 reviews 4.4/10 Room
115 reviews 7.1/10 Service
17 reviews 0.8/10 WiFi
59 reviews 3.9/10 Comfort
47 reviews 8.5/10 Breakfast
45 reviews 4.9/10 Cleanliness
29 reviews 4.7/10 Vibe

41 reviews 9.6/10 Location
83 reviews 5.9/10 Room
75 reviews 9.1/10 Service
15 reviews 2/10 WiFi
32 reviews 4.9/10 Comfort
28 reviews 8.9/10 Breakfast
24 reviews 4.7/10 Amenities
23 reviews 5.4/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Manchester Piccadilly Hotel, check-in is from 03:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Manchester Piccadilly Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.