Mercure Manchester Piccadilly Hotel

Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 591 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

ALLSAFE approved hotel

Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

Telephone +44 161 751 1412

Fax +44 161 388 0915

  • PICADILLY GARDENS:  First Manchester

  • By plane

    MANCHESTER AIROPRT At 14.48km / 9 miles

  • By train

    MANCHESTERPICADILLY At 0.8km / 0.5 miles

GPS:53.479874, -2.237445

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

LEVEL 3 LOUNGE & RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our accommodation(s)

All bedrooms are climate-controlled and feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a top-floor superior room whe re you'll find an interconnecting lounge with sofa, desk, additional television and city centre views. Four poster rooms are also available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  591 reviews

TripAdvisor Rating  3.5/5  4,442 reviews

awful

Customer review rating 0.5/5

Erin J. Families - Confirmed reviews ALL

shocking

Terrible stay

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

The room was dated, the furniture peeling, bath was so dirty we couldn’t have a shower, there was white powder stuck to the inside of the coffee mugs and the kettle was broken so on returning back after a concert late we had no way of having a drink. Bedding was stained, walls were paper thin and breakfast wasn’t a great experience either. On checking out we were not asked if we enjoyed our stay, we were told we owed nothing and we’re free to go!

The location was excellent with easy access to buses and trams.

Customer review rating 5.0/5

Paul &. C. Couples - Confirmed reviews ALL

It was nice to be offered a free upgrade at the time of booking as the City views were brilliant.

Great stay, amazing staff.

Customer review rating 5.0/5

India W. Couples - Confirmed reviews ALL

From start to finish staff were amazing, we checked in with Anne on reception who was very polite and welcoming and even gave us a voucher for a free drink as it was a stay for my partners birthday. we were served in the restaurant by Dimitris, his manners and customer service was second to none, nothing was too much trouble he was brilliant. We were also served on the bar by “yulman” ( sorry if that isnt correct i didnt catch his name badge im going off the reciept he gave us) he was equally attentive and excellent. Our room was very clean and we had such a good nights sleep. Overall a great stay and friendly, welcoming staff all with excellent manners and service. Thank you all

Dear India w., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Poor Reception Experience

Customer review rating 1.5/5

Andy S. Solo - Confirmed reviews ALL

Great location, good hotel, spoilt by terrible check in (and out) experience

Dear Andy S., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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