Mercure Manchester Piccadilly Hotel

Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.5/5 900 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

ALLSAFE approved hotel

Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

LEVEL 3 LOUNGE & RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our accommodation(s)

All bedrooms are climate-controlled and feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a top-floor superior room whe re you'll find an interconnecting lounge with sofa, desk, additional television and city centre views. Four poster rooms are also available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  900 reviews

TripAdvisor Rating  3.5/5  4,613 reviews

Lovely stay with a warm welcome

TripAdvisor rating 5.0/5

Daniel T Business - TripAdvisor review

I visited Manchester for the first time on the 29th for an event at Old Trafford Football Stadium, I arrived early at the hotel approx. 11am and introduced myself at the desk on floor 1, there wasn’t any double rooms available which to be expected, I was greeted by Humaira she was very helpful, offered to keep hold of my bags at the concierge, and that I would be able to check in after 3pm. I checked in late approx 9:30pm, I arrived for breakfast early approx. 6:40am and was greeted by Abbie who gave me a very warm welcome, asked how I was and had a short chat which was lovely! Explained the breakfast where everything was and so on, as I’d never stayed at this hotel or the chain previously. The breakfast was really nice, lots of choice, so your bound to find something you like. I spoke to Neil the supervisor before leaving and mentioned how nice all of his staff were, as I seated facing the door and saw how everyone chipped in and did all they could do to make all the guests stay that little extra special, I also spoke to Nora who was equally lovely and was genuinely interested were I’d come from and we had a long chat and they gave me some directions as I’d mentioned I was wanting to get some souvenirs before I left. The other members of staff (Rose, Ella and Rohan) were equally just as lovely warm and welcoming as Abbie, Neil and Nora. If I’m ever in Manchester I’ll definitely come stay here again, thank you all for everything, Merry Christmas!

Thank you so much for taking the time to leave your recent review on your stay. Its great to hear you enjoyed your stay and that certain key people stood out on your visit. We shall be sure to let them know the impact they had on your stay. We do hope we can welcome you back again soon. Thanks

Very disappointed

TripAdvisor rating 1.0/5

Kate D Couples - TripAdvisor review

Stayed here for my birthday weekend with my boyfriend and when we got to our room they had gifted us a bottle of Prosecco to enjoy which was very nice. We loved that it was so close to the Christmas markets and everywhere we planned to visit was within walking distance. The rooms do NOT look like the pictures shown on website and are VERY outdated and poor quality considering how much you pay to stay here. We stayed for two nights but the first night we were kept up by a couple in the room next to us having sex all night which ruined our first night staying. The walls are STUPIDLY thin, so we literally heard everything. Breakfast was nice and the staff are lovely but we definitely wouldn’t ever be staying here again just because you could stay in much nicer hotels which are near, for a cheaper price. Wouldn’t really recommend to anyone.

Thank you for taking the time to leave us your feedback I am very sorry this has been your experience. I shall ensure this is shared with the team and necessary steps taken to ensure this is made right with immediate effect. Thanks

Ruined our stay

TripAdvisor rating 1.0/5

Mandy A Couples - TripAdvisor review

The rooms are lovely, beds are comfy and an ideal area. but jesus christ, we went into the bar which is a nice place and got told by the lady “take a seat its table service”. we sat down and waited about 20 minutes (it was dead in here). i went up to the bar twice to get someone over and both times they said yes, waited a little longer until we saw a lady walking around finding something to do so i had to call her over. after this a guy came over with the wrong drink and then another waitress came over to take our order. just to add to it they came back over 5 minutes later to double check what drink we were having and then a couple minutes after that they didnt have any. real disappointment to our stay.

Thank you so much for taking the time to leave us your feedback I am very sorry this has been your experience. We shall ensure this is investigated and made right moving forward. I am very sorry this has happened and rest assured we shall sort this out. We are looking at refreshing the rooms and bathrooms in early 2023 and I do hope you can see the changes Thanks

The best birthday experience ever

TripAdvisor rating 5.0/5

Lynnette M TripAdvisor review

Went for afternoon tea for a birthday treat with my boyfriend. The food was lovely and the service was amazing especially Rose she was wonderful a credit to the hotel. I would return again! Also a wonderful view of Piccadilly.

Thank you so much for taking the time to leave your recent review on your stay. Its great to hear you enjoyed your stay and that certain key people stood out on your visit. We shall be sure to let them know the impact they had on your stay. We do hope we can welcome you back again soon. Thanks

Brilliant,great afternoon lunch,thanks rose for looking after us🥰🥰

TripAdvisor rating 5.0/5

Compass63853360681 Couples - TripAdvisor review

Absolute brilliant service as it was a special occasion for my girlfriend who birthday it was,can I just say thanks to rose,Nora,Neil,elks,Rohingya and Abbie for making the occasion special and the views off Manchester was really special,thanks guys😁😄

Thank you so much for taking the time to leave your recent review on your stay. Its great to hear you enjoyed your stay and that certain key people stood out on your visit. We shall be sure to let them know the impact they had on your stay. We do hope we can welcome you back again soon. Thanks

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Other web-users rate our hotel

  • 1,898 reviews 9.2/10 Location
  • 3,192 reviews 3.8/10 Room
  • 2,346 reviews 7.5/10 Service
  • 187 reviews 1/10 WiFi
  • 1,360 reviews 2.6/10 Cleanliness
  • 1,228 reviews 4/10 Comfort
  • 855 reviews 7.4/10 Breakfast
  • 834 reviews 2.6/10 Amenities

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