Mercure Manchester Piccadilly Hotel 4 stars

A bit underwhelming. okay for 1 night. There was no free water in the room which was disappointing given the price of the room.

The hotel was very nice looking. However I did have trouble with finding the hotel car park when first arriving, this was due to road maintenance and diverted routes. Overall the hotel staff were amazing and friendly.

2 nights 3 day break in Manchester to celebrate my birthday and take in a show. Went for Privilege room but 8th floor room seemed to be the only Privilege room and in fact didn't match up to the photos on the web-site. Also web site implied slippers and robe but none in room. Bathroom was a little tired and in need of a spruce up. Reception offered very limited coffee pods (1 type). No decaf tea available from reception and bizarrely not in the restaurant at breakfast. Breakfasts were very good but Dinner on Friday night was tasty but the portions were quite small. Luckily we had eaten well during the day and that wasn't a problem but if we hadn't I suspect we would have had to spend considerably more than the inclusive 'allowance' covered. Staff very polite and helpful but overall little things let a special break a bit of a disappointment.

On arrival we used the hotel car park which is great location and given a warm welcome by reception staff. We had room 518 which was smart in appearance however a little tired with stained carpet and in the bathroom a tired old bathmat which is a pet hate of mine. The room was cold even with the blown heating on full. The view was poor over looking a lower flat roof mounted with extractor fans which are operating 24/7 and when trying to sleep are quite noisy. Lovely comfy bed, with tea and coffee making facilities. On using the shower which is over the bath the shower head is too low, I’m not particularly tall and it was too low for me. We used the bar and again staff were friendly and helpful. I was a bit confused about the bar area as this is also the restaurant with people eating all around us when we just wanted a peaceful drink so we ended up going back to our room. All in all we had a nice stay and I would return.

I travel six months of the year. That’s over 150 days away a year. I liked this hotel.

Convenient for shops, cafes & the art gallery

Room was clean and available. Staff were polite and helpful. Room was noisy - I could clearly hear the conversations being had in the room next door (I was room 720)

hotel was clean and staff were friendly, room was ok needs modernising a little but was clean and tidy and bed was comfortable so slept well. the room above us we could hear their tv and hear their conversations so this could of been an issue but luckily by 11pm we heard no more noise and could sleep. breakfast was ok bacon and eggs were nice but mushrooms were dry ,sausage tasted like it was deep fried and the coffee smelt like it had the old tinned milk in it.

due to an event being held on the same floor as the dining area,we was left unattended for our evening meal,took over a hour before we received our main dish,and starter plates were still on table.

We were upgraded as ‘guest of the day’ on arrival and given a free drink in the bar. Room was clean and spacious though the bathroom lock was faulty and we needed some help to get my mum out after it failed to unlock. Breakfast was good and lots of choice. Abbie in the restaurant/bar was really friendly. Overall a pleasant stay and would return.

Slept really well as bed is really comfortable and the room warm. Breakfast choices and seating area really good.

Good stay. Quick check in and good breakfast. But slow dinner service on the Wednesday. room nice and clean, although was noisy at times from other rooms.

Had a great time in Manchester at the mercure hotel, hotel was nice inside, staff were friendly and room was very nicey decorated. However our room wasn’t cleaned very well - we were only staying one night so didn’t see the point in complaining at the time- but room was incredibly dusty (dust all over table tops etc), shower and bath were a bit worse for wear with grime all around the bath and I don’t think out bed sheets had been freshly put on for us arriving as when I got into bed later that night there were many hairs on my bed (that looked like pubic hairs which was quite revolving). But as we were only staying for one night and went to bed at a late hour I didn’t see the point I’m complaining to staff. Apart from this though stay was pleasant and would consider using a mercure hotel again elsewhere.

It was fine, it lived up to my hopes and therefore I am satisfied.

My business stay was relaxed, the room, the bed, the breakfast, we’re just what I needed.