Mercure Manchester Piccadilly Hotel 4 stars

Name: Mercure Manchester Piccadilly | 4 Star Hotel - ALL
Address: Portland Street, MANCHESTER, M1 4PH, GB
Telephone: +441617511412
Rating: 3.6

Customer review rating (ALL Rating) 3.6/5 1,225 reviews

Best price
guarantee

Mercure Manchester Piccadilly Hotel - Image 1

Mercure Manchester Piccadilly Hotel - Image 2

Mercure Manchester Piccadilly Hotel - Image 3

Mercure Manchester Piccadilly Hotel - Image 4

37 37 photos

Portland Street, M1 4PH MANCHESTER, United Kingdom

See rates

Mercure Manchester Piccadilly Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Manchester Piccadilly Hotel enjoys a central location, nine miles from Manchester Airport and half a mile from Manchester Piccadilly station, with the Manchester Arena and nearby landmarks. Choose from 280 chic bedrooms. Please note: The hotel is currently undergoing phased refurbishment with minimal disruption. All other services continue as usual. Thank you, we look forward to welcoming you to our refreshed spaces!

Guests can enjoy a carefully prepared meal in The Brasserie, which offers panoramic city-views and internationally inspired dishes. The Brasserie is perfect for those looking to unwind before grabbing a cocktail at the bar. The ten fully-equipped meeting rooms can welcome large conference groups and our 800-capacity International Suite makes a grand wedding reception venue. Complete with a dancefloor and bar, this expansive space has all you need and more!

The hotel is half a mile from Manchester Piccadilly railway station (12 minutes walking distance or 5 minutes taxi ride) and the MEN Arena. Manchester Airport, 9 miles away. Hop on the tram to Old Trafford to watch Manchester United, or catch local City.

Welcome to the Mercure Manchester Piccadilly Hotel! Our team is dedicated to making your stay as comfortable and enjoyable as possible. Please let us know if you need anything during your visit. We hope you enjoy your time in Manchester.

Andrew Krawec, Hotel Management

Hotel extras

Wedding facilities capable of accommodating 800 guests
Walking distance to Manchester Picadilly Station
Within walking-distance of Manchester Arena
Nearby the famous Arndale shopping Centre

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

See availabilities

Room

Family Room

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Classic Double High Floor

2 pers. max

Bedding 1 x Double bed(s)
Views: City View or Panorama view

See availabilities

Room

Superior Double Room

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)

See availabilities

Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Suite

Superior Suite with 1 Double Bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

+44 161 751 1412

+44 161 388 0915

MANCHESTERPICADILLY

Railway station

Access: 800 m / 0.5 mi 5 min drive

BRIDGEWATER

Tourist attraction

Access: 970 m / 0.6 mi 5 min drive

OPERA HOUSE

Tourist attraction

Access: 1.45 km / 0.9 mi 9 min drive

URBIS EXHIBITION

Tourist attraction

Access: 1.61 km / 1 mi 7 min drive

MEN ARENA

Tourist attraction

Access: 1.61 km / 1 mi 6 min drive

CONVENTION CENTRE

Tourist attraction

Access: 1.93 km / 1.2 mi 7 min drive

MANCHESTER CITY FC

Tourist attraction

Access: 3.22 km / 2 mi 10 min drive

OLD TRAFFORD CRICKET

Tourist attraction

Access: 4.83 km / 3 mi 15 min drive

MANCHESTER UNITED FC

Tourist attraction

Access: 4.83 km / 3 mi 15 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Meetings & Events

Number of Meeting Room: 13
Surface of the largest room: 814 m² / 8761.815 sq ft
Maximum seats capacity: 800
Maximum capacity for banquets: 650

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.6/5 1,225 reviews

Darren E. F. Business - 7/27/2026 Confirmed reviews ALL

Patrick S. Friends - 7/26/2026 Confirmed reviews ALL

Dear Patrick, Thank you for taking the time to share your feedback. We are sorry to hear that your stay was spoiled by issues with the swipe card locks and the Wi-Fi connection. We understand how frustrating these problems can be, and we apologise that they impacted your experience. Your comments have been shared with our team so that we can investigate the issues and make the necessary improvements. We appreciate your feedback and hope we will have the opportunity to welcome you back in the future and provide you with the much smoother stay you expected. Kind regards, Guest Relations Nikki

Susan P. Families - 7/24/2026 Confirmed reviews ALL

Dear Ms. P., Thank you for taking the time to share your feedback. I am truly sorry to learn that your stay fell so far below your expectations. Please accept my sincere apologies for the issues you experienced throughout your visit. The standards you described, particularly regarding the breakfast presentation, the in-room coffee machine, and the overall condition of your room, are not reflective of the experience we strive to provide. I was also disappointed to learn of the difficulties you encountered in obtaining your receipt, and I apologise for the frustration this caused. Whilst we are currently undergoing a major refurbishment programme to enhance our facilities, this should never compromise the quality of service, cleanliness, or overall guest experience. I have shared your comments with our Housekeeping, Food & Beverage, and Reception teams so that the concerns you have raised can be investigated and addressed. As a valued ALL Silver member, your loyalty is greatly appreciated, and I am especially disappointed that we did not deliver the experience you expected. Your feedback is invaluable in helping us improve, and we sincerely hope you will give us the opportunity to welcome you back in the future and provide you with the high standard of hospitality we are committed to delivering. Regards Alex Operations Manager

Ian S. Couples - 7/24/2026 Confirmed reviews ALL

Dear Mr. S., Thank you for taking the time to share your feedback and for your continued loyalty to our hotel. We are delighted to hear that you have enjoyed your previous stays with us and that this visit was another positive experience overall. We also appreciate your constructive comments regarding the layout of our newly refurbished rooms. Feedback such as yours is incredibly valuable as we continue to refine the guest experience. We have shared your observations about the placement of the shampoo and body wash dispensers, the position of the fridge in relation to the dressing area, and the TV remote control with our refurbishment team for consideration. It is wonderful to know that you were pleased with the cleanliness of your room and that our team helped make your stay enjoyable. Thank you once again for your feedback and for choosing to stay with us. We look forward to welcoming you back again soon and hope your next visit is even more enjoyable. Regards Alex Operations Manager

Teraphong C. Families - 7/22/2026 Confirmed reviews ALL

We appreciated the hotel's convenient location, particularly its proximity to the city center, as well as the exceptionally friendly staff who greeted us at breakfast every morning. However, the poor housekeeping service significantly affected our experience. Housekeeping was highly inconsistent, with rooms often not being cleaned until late in the afternoon, around 4:00 p.m. In addition, the quality of cleaning was below expectations. Glasses were left unwashed, some trash was not removed, and essential amenities such as tissues and bottled water were frequently not replenished. While we understand that the hotel is currently undergoing renovations, many basic facilities fell below an acceptable standard. The room key cards regularly malfunctioned and had to be replaced several times. Wi-Fi connectivity on certain floors was unstable and, at times, unusable. The air conditioning in some rooms performed poorly. Finally, the absence of a doorbell raised safety and privacy concerns. On one occasion, hotel staff entered our room late at night without warning to "check if the room was occupied", which was both unexpected and inappropriate.

Dear Mr. C., Thank you for taking the time to share such detailed feedback regarding your recent stay with us. We sincerely appreciate your comments and are grateful for your recognition of our convenient location and the friendliness of our breakfast team. I am truly sorry to learn that several aspects of your stay did not meet your expectations. We understand your disappointment regarding the housekeeping service, and I apologise that the cleanliness and replenishment of room amenities were not consistently to the standard you should expect. Your comments have been shared with our Housekeeping team so that we can review our processes and ensure greater consistency moving forward. We also appreciate your understanding regarding the ongoing refurbishment works. While we are investing significantly in improving our hotel for the future, we recognise that the works and temporary limitations to certain facilities can impact our guests’ experience. We are sorry that issues with the air conditioning, Wi-Fi connectivity, and room facilities affected your comfort during your stay. Regarding your comments about the room access incident, we fully understand your concerns regarding privacy and the importance of following our procedures. We have reviewed the information provided and will continue to reinforce our standards with the team to ensure all guest rooms are handled appropriately and with the utmost respect for guest privacy. We are also sorry to hear that you did not feel fully recognised as an ALL Platinum member during your stay. Loyalty recognition is extremely important to us, and we regret that your experience did not reflect the level of service and appreciation you have received at other Accor hotels. Your feedback has been shared with the relevant teams to help us improve this area. Thank you again for your patience and for sharing your experience. We hope to have the opportunity to welcome you back once our refurbishment is complete, allowing us to provide you with the improved facilities and service experience that you should expect as a valued ALL Platinum member. Regards Alex Operations Manager

Web-users rating

Other web-users rate our hotel

2,044 reviews 9.4/10 Location
3,221 reviews 4.9/10 Room
5,860 reviews 9.3/10 Service
316 reviews 2.3/10 WiFi
1,493 reviews 8.9/10 Breakfast
1,292 reviews 4.1/10 Comfort
1,136 reviews 5.2/10 Cleanliness
1,122 reviews 9.4/10 Bar

113 reviews 9.4/10 Location
221 reviews 5/10 Room
184 reviews 8.8/10 Service
19 reviews 1.6/10 WiFi
96 reviews 8.5/10 Breakfast
89 reviews 4.3/10 Comfort
82 reviews 5.2/10 Cleanliness
41 reviews 4.4/10 Vibe

63 reviews 9.1/10 Location
197 reviews 3.9/10 Room
127 reviews 7/10 Service
43 reviews 1.5/10 WiFi
87 reviews 4.2/10 Comfort
75 reviews 4.9/10 Cleanliness
51 reviews 7.6/10 Breakfast
48 reviews 4.1/10 Amenities

66 reviews 9.3/10 Location
132 reviews 4.4/10 Room
120 reviews 7.5/10 Service
18 reviews 0.8/10 WiFi
59 reviews 3.5/10 Comfort
45 reviews 8.7/10 Breakfast
45 reviews 4.9/10 Cleanliness
29 reviews 4.7/10 Vibe

39 reviews 9.6/10 Location
81 reviews 5.6/10 Room
71 reviews 9/10 Service
14 reviews 1.7/10 WiFi
31 reviews 4.8/10 Comfort
28 reviews 9/10 Breakfast
22 reviews 5.4/10 Cleanliness
21 reviews 4.7/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Manchester Piccadilly Hotel, check-in is from 03:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Manchester Piccadilly Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.