Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.6/5 1,221 reviews

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Mercure Manchester Piccadilly Hotel - Image 1
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Mercure Manchester Piccadilly Hotel - Image 3
Mercure Manchester Piccadilly Hotel - Image 4
Portland Street, M1 4PH MANCHESTER, United Kingdom

Description

Hotel extras

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  1,221 reviews

Customer review rating 5.0/5

Matthew O. Solo - Confirmed reviews ALL

Dear Matthew, Thank you very much for taking the time to share such detailed feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our central location, found the booking process easy through the ALL Accor App, and appreciated the comfort and modern features of your recently refurbished room. It is also wonderful to know that our breakfast selection, cleanliness, and team service all contributed positively to your experience. At the same time, we sincerely apologise for the inconvenience you experienced with the WiFi connection. We understand how important reliable internet access is, and we regret the frustration caused. We are currently undergoing renovation works to further improve our hotel, and your feedback has been shared with our technical team for review. We also appreciate you bringing the condition of the room door to our attention. Please be assured that this will be addressed with our maintenance team as part of the ongoing refurbishment programme. Thank you again for your valuable comments and for your loyalty as an ALL Accor member. We truly hope to welcome you back again soon for an even better experience. Regards Alex Operations Manager

Customer review rating 4.5/5

Saul M. Solo - Confirmed reviews ALL

Dear Saul, Thank you very much for sharing your feedback following your recent stay with us. We are pleased to hear that you enjoyed your comfortable room, the air conditioning, and our central location. It is also great to know that our team were helpful whenever you needed assistance, and that your arrival, check-in, and departure all went smoothly. At the same time, we appreciate your comments regarding the WiFi speed and breakfast selection. We are sorry that these aspects did not fully meet your expectations and will share your feedback with the relevant teams to help us improve. Your comments are very valuable to us, and we hope to have the opportunity to welcome you back again for an even better experience in the future. Regards Alex Operations Manager

Customer review rating 4.5/5

Tony H. Solo - Confirmed reviews ALL

Thank you, Tony, for sharing such a positive review following your stay with us. We’re delighted to hear that you enjoyed the comfort of your room, our central location, and most importantly, that our team made such a strong impression on you. It’s especially wonderful to know that the bar team helped make your arrival experience fun and welcoming; we’ll be sure to share your kind comments with them. We also appreciate your feedback on the ease of booking through the Accor ALL app, and we’re glad everything felt smooth and quick throughout your stay. Your recognition of both service and comfort means a great deal, and we look forward to welcoming you back whenever your travels bring you to Manchester again. Warm regards, Alex Ops Manager

Customer review rating 3.5/5

Min K. N. Couples - Confirmed reviews ALL

Thank you, Min, for sharing such a detailed review and for your continued loyalty to our hotel whenever you visit Manchester. We’re pleased to hear that you enjoy the location, views, and service, and that your experience with the Accor ALL app has been smooth and user-friendly. It’s also great to know you appreciated your room allocation, especially the corner room with the Piccadilly Gardens view, and that our team’s recognition of your preferences has helped make your stays more enjoyable. At the same time, we appreciate your constructive feedback regarding WiFi speed and some areas of consistency across cleanliness, breakfast, and overall experience. Your comments about loyalty recognition and your preference for higher floors are especially helpful, and we’ll ensure these are shared with the team, particularly as refurbishment work progresses. We truly value your Platinum membership and your recommendation, and we look forward to welcoming you back again soon, hopefully to a renovated higher-floor room with an even better experience. Regards Alex Ops Manager

Customer review rating 4.0/5

Tracey C. Families - Confirmed reviews ALL

Thank you, Tracey, for taking the time to share such detailed feedback following your stay with us. We’re pleased to hear that you enjoyed our central location in Piccadilly Gardens, found the team warm and friendly, and appreciated the breakfast and restaurant views. It’s also great to know that check-in, check-out, and overall service from our team met your expectations. At the same time, we’re sorry that some aspects of your stay didn’t fully meet expectations. Your comments regarding the room being quite basic, limited storage, and especially the weak WiFi connection on the 8th floor have been noted and shared with the relevant teams for review. We also understand your disappointment about the bar being closed late in the evening and appreciate how that affected your experience after returning from your concert. Thank you as well for highlighting both positives and areas for improvement so clearly. Feedback like yours helps us refine the guest experience, and we hope to have the opportunity to welcome you back for a more seamless stay in the future. Regards Alex Operations Manager

Other web-users rate our hotel

  • 2,125 reviews 9.4/10 Location
  • 3,303 reviews 4.9/10 Room
  • 6,070 reviews 9.3/10 Service
  • 310 reviews 2.3/10 WiFi
  • 1,539 reviews 9.2/10 Breakfast
  • 1,311 reviews 4.1/10 Comfort
  • 1,184 reviews 9.5/10 Bar
  • 1,174 reviews 5.2/10 Cleanliness

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