Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 920 reviews

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Mercure Manchester Piccadilly Hotel - Image 1
Mercure Manchester Piccadilly Hotel - Image 2
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Mercure Manchester Piccadilly Hotel - Image 4
Portland Street, M1 4PH MANCHESTER, United Kingdom

Description

Hotel extras

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Our accommodation(s)

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Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  920 reviews

TripAdvisor Rating  3.5/5  4,901 reviews

Excellent stay

TripAdvisor rating 5.0/5

Durbs Couples - TripAdvisor review

We stayed for one night at the hotel and had a fab time exploring Manchester. The welcome from Ian and his colleague at reception (a New Zealander x South African) was warm and friendly. All the staff we came into contact with were lovely! Our room was spacious and very comfortable providing everything we needed. Breakfast in the morning was plentiful and hot! The location cannot be beat!! Right in the heart of the city next to Piccadilly Gardens and perfect to explore the city from! We certainly clocked up the steps! Plus at this time of year it is on the doorstep of the Xmas market. It was a lovely stay made even better by a wonderfully friendly team! Look forward to returning!

Thank you for your wonderful feedback! We’re thrilled to hear you had such a fantastic time exploring Manchester and that our team, especially Ian and his colleague, helped make your stay memorable. We’ll be sure to pass on your kind words to them! 😊 It’s great to know you found your room spacious and comfortable, and that you enjoyed our plentiful, hot breakfast. We’re also delighted that our central location made it easy for you to explore the city and experience the festive charm of the Christmas markets! 🎄✨ Your kind words mean so much to our team, and we can’t wait to welcome you back for another memorable stay in Manchester. See you soon!

Amazing hotel, Amazing staff & Amazing location. 100 % recommend.

TripAdvisor rating 5.0/5

Woodgate-00 TripAdvisor review

What a wonderful weekend we have just had at the Mercure hotel. Myself, my sister, my daughter & my mother decided to spend quality time together in Manchester. We were welcomed on check in by Darryn and as we had quite a long journey, we decided to sit in the reception area before going to our rooms. The reception manager, Ian, came over to welcome us with a welcome drink and he was so friendly, funny and accommodating. Throughout our weekend, he ensured that we were happy with our stay each time we walked through the reception area. We went to the hotel bar in the evening and the bar staff were also really friendly and accommodating. Our rooms which were on the 7th floor were extremely clean, very spacious and very comfortable. Our weekend staying in the Mercure Hotel was fantastic and we could not fault it at all. A big shout out especially to the reception manager, Ian, it is obvious he is so passionate about his job, his team and most of all his customers. We recommend this hotel 100% and we will definitely be returning again soon. Thank you from the Woodgates 😁

Thank you so much for sharing your wonderful experience! It’s heartwarming to hear that your special weekend with family was made even more memorable by the fantastic service at the Mercure Hotel. Darryn's warm welcome, Ian's exceptional hospitality, and the friendly bar staff clearly made a lasting impression. We're thrilled that you enjoyed your clean, spacious, and comfortable rooms and that every aspect of your stay exceeded expectations. It’s clear that the team, especially Ian, takes great pride in ensuring guests feel valued and cared for. Thank you, Woodgate family, for your glowing recommendation! We can't wait to welcome you back for another fantastic stay. 😊

Great location and great to be wjere our conference was at

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

We stayed as part of a conference. It was clear the hotel had brought in lots of extra staff but a few things didn't work. The vegan food was terrible and mostly had to be specially asked for (strange in fully vegetarian catering) and was often lumped with gf. Food wasn't labelled and staff didn't know what was in it. Cloakroom system was terrible which resulted in my bag being lost. All staff were polite and helpful, many just clearly didn't know the hotel. Oh also, please tone down your air fresheners. Really overpowering!

Dear Sarah w., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely stay

Customer review rating 5.0/5

Nicola S. Families - Confirmed reviews ALL

Lovely hotel, clean rooms

Dear Nicola S., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located and Good breakfast

Customer review rating 4.0/5

Michael W. Couples - Confirmed reviews ALL

The room was absolutely fine- clean and comfortable. However we asked for more teabags and milk on the first night. (We had used the two tea bags we had that afternoon . ) The tea never arrived -even when the room was made up the next day. I asked the receptionist in person-not on the phone. Most hotel receptions have a stock. He did not. Shower easy to work. Breakfast was good-especially the sausages. The toast was good. It was actually easy to make good toast that was properly done. Top marks on that. Most hotel toasters leave the toast white after putting it through once and black after putting it through a second time. The marmalade did not appear to have any peel in it hover which is not good and there were no tea pots or boiling water -teabag in cup and water not quite hot enough is not the same. Parking: I am sure I read on the website that we could pay for this on an app or pay the receptionist. We asked to pay the receptionist as we had done at a Mercure Hotel in Cardiff recently. He didn't seem to think this was possible. He insisted we download the app. I said as I hadn't got a smart phone or lap top I couldn't do this. He seemed incredulous that anybody should not have such a thing. I said my wife had a smart phone but she wasn't good with apps . He offered to help her download it but then resolved the matter in our favour.

Dear Michael W., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 2,159 reviews 9.5/10 Location
  • 3,394 reviews 5/10 Room
  • 5,417 reviews 9.2/10 Service
  • 202 reviews 1.6/10 WiFi
  • 1,249 reviews 5/10 Cleanliness
  • 1,234 reviews 4.5/10 Comfort
  • 1,104 reviews 9.1/10 Breakfast
  • 1,018 reviews 9.3/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.