Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.6/5 926 reviews

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Description

Hotel extras

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Our accommodation(s)

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Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  926 reviews

TripAdvisor Rating  3.5/5  4,898 reviews

Very well located

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Room was fine and reasonably clean, although floor not cleaned up to wall and edge of facilities in bathroom. Breakfast good. Biggest issue was that hot water did not work in shower. It also took a while to access room as key swipe facility not working correctly

Dear John H., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.5/5

Kyle Couples - Confirmed reviews ALL

Very friendly staff who helped when needed. Extremely attentive.

Dear Kyle M., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly staff, good location

Customer review rating 4.5/5

Caz Solo - Confirmed reviews ALL

Excellent staff and room, well situated right in the heart of Manchester with easy access to shops and night life

Dear Caroline B., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Bar and restaurant staff excellent. Room clean, decor and bathroom a little tired. No hot water until 7am.

Dear Anna T., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

I had to pay for WiFi

Customer review rating 2.0/5

Fred Business - Confirmed reviews ALL

The free hotel WiFi was painfully slow and the 4G coverage was terrible. I had to buy the WiFi package for 5 GBP whereas I had been upgraded to a better room... I cancelled the reservation I had made for another night at this same hotel during the week... This hotel is old and doesn't deserve 4 stars.

Dear Frederic D., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 2,155 reviews 9.5/10 Location
  • 3,395 reviews 5/10 Room
  • 5,366 reviews 9.2/10 Service
  • 205 reviews 1.6/10 WiFi
  • 1,242 reviews 4.9/10 Cleanliness
  • 1,237 reviews 4.5/10 Comfort
  • 1,096 reviews 9.1/10 Breakfast
  • 1,008 reviews 9.3/10 Bar

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