Customer review rating (ALL Rating) 3.8/5 6,067 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton Environmental certified hotel
Wedding facilities capable of accommodating 800 guests
Walking distance to Manchester Picadilly Station
Within walking-distance of Manchester Arena
Nearby the famous Arndale shopping Centre
M1 4PH manchester
Check-in from 15h00
Check out up to 11h00
Check-in from - Check out up to
This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.
All bedrooms are climate-controlled and feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a top-floor superior room whe re you'll find an interconnecting lounge with sofa, desk, additional television and city centre views. Four poster rooms are also available.
Subject to availability
Subject to availability
Number of meeting rooms: 13
Maximum size: 814 m²
Maximum capacity: 800 people
Maximum banquet capacity: 650 people
100% genuine reviews from our guestsFind out more
Petitebolli 01/12/2021 TripAdvisor review
Hotel in need of upgrade room was in poor condition heating not working Room wasn’t cleaned despite leaving at 9.00am and not returning till after 4 When it was cleaned they took towels from floor for reuse pretty poor
room for improvement
nanks 01/12/2021 TripAdvisor review
all in all the stay want as bed as we were expecting after reading some of the reviews, the room was warm and comfortable but was ready for some improvements, we paid £450 for 2 x nights inc breakfast. the breakfast was of good quality and a big enough range to suit most people the hotel location is perfect for exploring the city centre. only 2 x complaints we had, the lifts take forever at check out time, we waited 20mins for a lift that was empty, we would have taken the stairs but on the 10th floor with 2 x cases we decided to wait. second major concern / complaint was regarding the cleaners, we went out for the day to return to find our room door wide open, our room was opposite the lift doors so anybody could have walked in and taken any of our stuff including the Christmas presents we had purchased still in the bags by the door. we complained to reception who said the cleaners must have accidentally left the door open, we were very lucky that nothing had been taken as the door was wide open for several hours.
Very poor and unprofessional hotel service
LightPacker300810 Business - 29/11/2021 TripAdvisor review
Broken door key readers (I had to run and take the elevator from the 9th floor few times), a blank invoice sent by e-mail (the person at the reception could not change the invoice details), dirty room.
Charlotte Couples - 10/11/2021 Confirmed reviews ALL
Perfect location for a mid week stay in Manchester whilst watching The Dunwells at Tribeca. All of the staff were friendly, welcoming and efficient. Super service. Thank you
Highlights and Low-Fi
Paul B Business - 08/11/2021 TripAdvisor review
Fantastic breakfast, comfortable room and bed, massively disappointed with the wi-fi, almost unusable, unfortunately I was under a time pressure, and every now and then it would work, but for a business orientated hotel that was a huge disappointment . The staff that I met were friendly and helpful, particularly the trainee who had started that day I arrived!
Our most recent 20 reviews
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