Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 1,178 reviews

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Mercure Manchester Piccadilly Hotel - Image 1
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Mercure Manchester Piccadilly Hotel - Image 4
Portland Street, M1 4PH MANCHESTER, United Kingdom

Description

Hotel extras

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Our accommodation(s)

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Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,178 reviews

Customer review rating 5.0/5

Iain D. Couples - Confirmed reviews ALL

Absolutely loved our stay

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear how much you loved your stay, from our comfortable rooms to the friendly and helpful service from our team. It’s fantastic to know you even extended your visit and plan to stay with us again when in Manchester—that truly means a lot to us. We look forward to welcoming you back very soon for another perfect stay.

Customer review rating 3.5/5

John M. Business - Confirmed reviews ALL

the hotel is being refurbished but they are dealing with the disturbance well.

Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you appreciated our convenient location and found our team to be helpful, as well as your smooth arrival and departure experience. It is also encouraging to know that the refurbishment works did not significantly impact your stay and that our team managed the disturbance well. That said, we are sorry that some aspects of your stay did not fully meet your expectations, particularly regarding the accommodation and WiFi speed. Your comments have been noted and will be shared with the relevant teams as we continue to improve both our facilities and services. We also appreciate your loyalty as a Gold member of ALL, and we regret if your experience did not fully reflect the level of quality you expect and deserve. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back soon and provide you with a more seamless experience.

Customer review rating 4.0/5

Jayne D. Couples - Confirmed reviews ALL

Very old yucky room, yuk bed, yuk room, but reception lovely.

Thank you for your feedback. We’re pleased you enjoyed our convenient location and found the reception team welcoming. However, we’re very sorry that your room did not meet expectations. Your comments regarding the condition and comfort have been noted and will be shared with our team, as refreshing our rooms is a key focus for us. As a valued Platinum member, your experience is especially important, and we regret that we fell short on this occasion. We do hope to have the opportunity to provide you with a much-improved stay in the future.

Customer review rating 5.0/5

Gethin J. Business - Confirmed reviews ALL

Great Hotel room was lovely and clean, fantastic breakfast

Thank you for your fantastic review. We’re delighted you enjoyed your stay, especially the clean and comfortable room, our breakfast, and the service from the team. Please accept our apologies for the delay in responding to your request for a VAT invoice. We understand how important this is, and we will follow this up with the team to ensure it is sent to you as soon as possible. We truly appreciate your feedback and look forward to welcoming you back again soon.

Customer review rating 3.5/5

Ian S. Couples - Confirmed reviews ALL

Helpful staff. Poor selection of food but plenty of restaurants nearby. Bathroom very small. Breakfast items had been kept warm for too long so we're a but dried out.

Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to read that you appreciated our convenient location and found our team to be helpful throughout your visit. Your positive comments in these areas are truly valued. At the same time, we are sorry to learn that several aspects of your stay did not meet your expectations. In particular, your comments regarding the breakfast quality, food selection, WiFi speed, room size, and recognition of your ALL membership have been noted and will be shared with the relevant teams for review and improvement. With regard to your feedback about the bar, we would like to mention that draught beer is available in both our bar and restaurant located on the third floor. We apologise if this was not clearly communicated during your stay and appreciate you bringing this to our attention. Thank you once again for your constructive feedback, which helps us to improve our services. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.

Other web-users rate our hotel

  • 2,353 reviews 9.5/10 Location
  • 3,572 reviews 5.1/10 Room
  • 7,050 reviews 9.4/10 Service
  • 299 reviews 2.5/10 WiFi
  • 1,632 reviews 9.2/10 Breakfast
  • 1,389 reviews 4.6/10 Comfort
  • 1,338 reviews 9.4/10 Bar
  • 1,263 reviews 5.1/10 Cleanliness

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