Mercure Manchester Piccadilly Hotel 4 stars

TripAdvisor rating 3.5/5 3,892 reviews
Mercure Manchester Piccadilly Hotel
See on a map
+ 15 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • The Brasserie restaurant serves international cuisine

  • Wedding facilities capable of accommodating 800 guests

  • 12 minutes walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH
manchester
united kingdom

Check-in from 14h00

Check out up to 12h00

  • PICADILLY GARDENS :   First Manchester

  • By plane

    MANCHESTER AIROPRT At 14.48km / 9 miles

  • By train

    MANCHESTERPICADILLY At 0.8km / 0.5 miles

GPS :53.479874, -2.237445

Our accommodations

All bedrooms are climate-controlled and feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a top-floor superior room whe re you'll find an interconnecting lounge with sofa, desk, additional television and city centre views. Four poster rooms are also available.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Privilege room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Classic Room with 1 double bed, High floor with City View

  • Max. number of persons: 2
  • Views: Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Standard Room with 2 single beds, City side

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Superior suite with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Our restaurants and bars

LEVEL 3 LOUNGE & RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LEVEL 3 LOUNGE

Photo non contractuelle / Strictly non binding

LEVEL 3 Lounge offers a range of wines beers, spirits, cocktails, carefully selected gins and soft drinks. If a full meal feels like too much effort, light meals are available in the lounge allowing you to continue relaxing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 814

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 650 people

Find out more

Our guest reviews for
Mercure Manchester Piccadilly Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5

5,597 reviews

tripadvisor

TripAdvisor Rating 3.5/5

3,892 reviews

Had a great weekend. Hotel was excellent.

Customer review rating 3.7/5

John Couples - 01/12/2019 Confirmed reviews ALL

The staff were really kind and helpful. The lads behind the bar were great and especially Sam in reception who really went above and beyond to make our stay memorable. Thank You!

Dear John O., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lydia Clark Guest Relations Manager

MECURE PICCADILLY

Customer review rating 3.7/5

Elaine R. Couples - 28/11/2019 Confirmed reviews ALL

Great location, nice room and lovely breakfast. Would highly recommend this hotel and will be staying here again on our next visit.

Dear Elaine R., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great nights stay

Customer review rating 3.7/5

R. B. Families - 27/11/2019 Confirmed reviews ALL

Comfortable room and bed.good breakfast.friendly staff

Dear b. R., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Noisy and disappointing

Customer review rating 3.7/5

Clinton B. Business - 23/11/2019 Confirmed reviews ALL

The room was noisy and I couldn’t sleep, I put a sign on the door to have breakfast to the room and it just didn’t happen

Dear Clinton B., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lydia Clark Guest Relations Manager

Great Stay

Customer review rating 3.7/5

Rebecca Friends - 23/11/2019 Confirmed reviews ALL

Great stay, room was nice and staff were all very friendly and accommodating. Wifi not the most powerful but other than that no complaints. Only suggestion for improvement is to include more plug sockets in rooms, this day and age a plug socket next to the bed or at least close to the bed to charge your mobile phone is useful

Dear Rebecca R., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lydia Clark Guest Relations Manager

Okay a bit warn old and tired. the bathroom shower fittings were old and the bath mat needs to be changed.

Customer review rating 3.7/5

Anonymous Business - 21/11/2019 Confirmed reviews ALL

A bit underwhelming. okay for 1 night. There was no free water in the room which was disappointing given the price of the room.

Dear Bernadette P., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lydia Clark Guest Relations Manager

Good

Customer review rating 3.7/5

Claire-anne Couples - 21/11/2019 Confirmed reviews ALL

The hotel was very nice looking. However I did have trouble with finding the hotel car park when first arriving, this was due to road maintenance and diverted routes. Overall the hotel staff were amazing and friendly.

Dear Claire-anne N., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lydia Clark Guest Relations Manager

Was ok but didn't meet our expectations

Customer review rating 3.7/5

Brian H. Couples - 21/11/2019 Confirmed reviews ALL

2 nights 3 day break in Manchester to celebrate my birthday and take in a show. Went for Privilege room but 8th floor room seemed to be the only Privilege room and in fact didn't match up to the photos on the web-site. Also web site implied slippers and robe but none in room. Bathroom was a little tired and in need of a spruce up. Reception offered very limited coffee pods (1 type). No decaf tea available from reception and bizarrely not in the restaurant at breakfast. Breakfasts were very good but Dinner on Friday night was tasty but the portions were quite small. Luckily we had eaten well during the day and that wasn't a problem but if we hadn't I suspect we would have had to spend considerably more than the inclusive 'allowance' covered. Staff very polite and helpful but overall little things let a special break a bit of a disappointment.

Dear Brian, We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive guest feedback, as it is only through this that we may improve our services. I will share your comments with our team and I am sure that this feedback will serve as a useful tool to all of our staff as we strive to continuously improve the quality of our services. Please note that we have a ramp from the car park entrance to reception for anyone who has difficulty with mobility so that you do not need to use the steps. I also apologise for not being informed of the swipe card feature of the lifts, however this feature is in place for security reasons so that only people who have room keys can access the bedroom floors. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely

Great stay with a few niggles

Customer review rating 3.7/5

Mathew F. Couples - 21/11/2019 Confirmed reviews ALL

On arrival we used the hotel car park which is great location and given a warm welcome by reception staff. We had room 518 which was smart in appearance however a little tired with stained carpet and in the bathroom a tired old bathmat which is a pet hate of mine. The room was cold even with the blown heating on full. The view was poor over looking a lower flat roof mounted with extractor fans which are operating 24/7 and when trying to sleep are quite noisy. Lovely comfy bed, with tea and coffee making facilities. On using the shower which is over the bath the shower head is too low, I’m not particularly tall and it was too low for me. We used the bar and again staff were friendly and helpful. I was a bit confused about the bar area as this is also the restaurant with people eating all around us when we just wanted a peaceful drink so we ended up going back to our room. All in all we had a nice stay and I would return.

Dear mathew, We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive guest feedback, as it is only through this that we may improve our services. I will share your comments with our team and I am sure that this feedback will serve as a useful tool to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely Lydia Clark Guest Relations Manager

Good experience

Customer review rating 3.7/5

Lee Business - 21/11/2019 Confirmed reviews ALL

I travel six months of the year. That’s over 150 days away a year. I liked this hotel.

Dear lee g., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lydia Clark Guest Relations Manager

Comfortable and friendly

Customer review rating 3.7/5

J.w. Couples - 21/11/2019 Confirmed reviews ALL

Convenient for shops, cafes & the art gallery

Dear Jean W., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lydia Clark Guest Relations Manager

Did what I needed

Customer review rating 3.7/5

Matt Business - 20/11/2019 Confirmed reviews ALL

Room was clean and available. Staff were polite and helpful. Room was noisy - I could clearly hear the conversations being had in the room next door (I was room 720)

Dear Tina V., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

mr G.

Customer review rating 3.7/5

Michael Couples - 20/11/2019 Confirmed reviews ALL

hotel was clean and staff were friendly, room was ok needs modernising a little but was clean and tidy and bed was comfortable so slept well. the room above us we could hear their tv and hear their conversations so this could of been an issue but luckily by 11pm we heard no more noise and could sleep. breakfast was ok bacon and eggs were nice but mushrooms were dry ,sausage tasted like it was deep fried and the coffee smelt like it had the old tinned milk in it.

Dear Michael, We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive guest feedback, as it is only through this that we may improve our services. I will share your comments with our team and I am sure that this feedback will serve as a useful tool to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely

lack of staff

Customer review rating 3.7/5

Tony C. Couples - 20/11/2019 Confirmed reviews ALL

due to an event being held on the same floor as the dining area,we was left unattended for our evening meal,took over a hour before we received our main dish,and starter plates were still on table.

Dear Tony C., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lydia Clark Guest Relations Manager

Pleasant stay

Customer review rating 3.7/5

Sarah Families - 18/11/2019 Confirmed reviews ALL

We were upgraded as ‘guest of the day’ on arrival and given a free drink in the bar. Room was clean and spacious though the bathroom lock was faulty and we needed some help to get my mum out after it failed to unlock. Breakfast was good and lots of choice. Abbie in the restaurant/bar was really friendly. Overall a pleasant stay and would return.

Dear Sarah H., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will ensure Abbie gets the recognition she deserves and will pass on to the wider team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfy and good breakfast

Customer review rating 3.7/5

Anonymous Business - 18/11/2019 Confirmed reviews ALL

Slept really well as bed is really comfortable and the room warm. Breakfast choices and seating area really good.

Dear Carla Lucia D., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good base for business trip

Customer review rating 3.7/5

Ali P. Business - 18/11/2019 Confirmed reviews ALL

Good stay. Quick check in and good breakfast. But slow dinner service on the Wednesday. room nice and clean, although was noisy at times from other rooms.

Dear Alistair, We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive guest feedback, as it is only through this that we may improve our services. I will share your comments with our team and I am sure that this feedback will serve as a useful tool to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely

Great trip! Room not so clean however:(

Customer review rating 3.7/5

Emma Couples - 17/11/2019 Confirmed reviews ALL

Had a great time in Manchester at the mercure hotel, hotel was nice inside, staff were friendly and room was very nicey decorated. However our room wasn’t cleaned very well - we were only staying one night so didn’t see the point in complaining at the time- but room was incredibly dusty (dust all over table tops etc), shower and bath were a bit worse for wear with grime all around the bath and I don’t think out bed sheets had been freshly put on for us arriving as when I got into bed later that night there were many hairs on my bed (that looked like pubic hairs which was quite revolving). But as we were only staying for one night and went to bed at a late hour I didn’t see the point I’m complaining to staff. Apart from this though stay was pleasant and would consider using a mercure hotel again elsewhere.

Dear Emma, We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive guest feedback, as it is only through this that we may improve our services. I will share your comments with our team and I am sure that this feedback will serve as a useful tool to all of our staff as we strive to continuously improve the quality of our services. I can assure you that the linen was fresh however it should have been checked from the laundry prior to being put on the bed so for this I do apologise. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely

Very fine and accommodating with friendly and helpful staff.

Customer review rating 3.7/5

Mads Couples - 17/11/2019 Confirmed reviews ALL

It was fine, it lived up to my hopes and therefore I am satisfied.

Dear Mads Brandenborg P., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Just perfect!

Customer review rating 3.7/5

Brenob Business - 17/11/2019 Confirmed reviews ALL

My business stay was relaxed, the room, the bed, the breakfast, we’re just what I needed.

Dear Brendan O., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in manchester