Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.6/5 1,090 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Our accommodation(s)

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Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  1,090 reviews

TripAdvisor Rating  3.5/5  4,869 reviews

Good location, exceptional customer service

Customer review rating 4.0/5

Angela Families - Confirmed reviews ALL

Fantastic customer service from front of house staff! Domestic and bar staff also so helpful. Rooms are a little outdated and could donwith freshening up and smell a little stale but wouldnt stop me coming back

Dear Angela A., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay at the mercure

TripAdvisor rating 4.0/5

juliadS773NW Couples - TripAdvisor review

Had a good one night stay here whilst attending the Foo Fighters concert at old Trafford on 15/6/24. Comfy bed. Nice clean room and bathroom. Received a complimentary drink for the both of us. Would stay again as its central to everything we needed

Thank you for your wonderful review! We're delighted to hear that you had a good stay with us while attending the Foo Fighters concert. It's great to know that you enjoyed our comfy bed, clean room, and bathroom, as well as the complimentary drinks. Our central location is indeed convenient for many guests, and we're pleased it met all your needs. We look forward to welcoming you back for another enjoyable stay in the future.

Ok - room was a bit disappointing for a 4 star hotel

Customer review rating 2.5/5

Phil Families - Confirmed reviews ALL

Staff, great, breakfast great - room disappointing - with an accessible room, you need access to the loo and the sink was badly positioned - to close to the loo. Expensive for what we got. I know this won’t happen, but you could do with more lifts - waiting 5 to 10 minutes with full lifts going past was not great.

Dear Philip K., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Best stay

Customer review rating 4.5/5

Ellen Couples - Confirmed reviews ALL

Everything was brill from the start. Staff are lovely, got a free room upgrade on arrival, room was fab, with city view, lounge area lovely to sit in, breakfast choice brilliant, late check out, perfectly located for city centre and tram to Etihad for gigs or footie, and again lovely helpful staff. Only complaint was that self-serve breckie items in the tin trays were hard to get at as they require lifting off rather than just up to access food, so tricky to hold plate, lift lid and try to spoon on food-need an extra hand. Thanks for a lovely stay, definitely be back.

Dear Donna Ellen D., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stay

Customer review rating 5.0/5

Mrs M. Couples - Confirmed reviews ALL

Excellent experience. Beautiful hotel with very professional staff all of whom are very willing to help. Wouldn't hesitate to recommend

Dear Lindsay M., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 2,119 reviews 9.3/10 Location
  • 3,456 reviews 4.8/10 Room
  • 4,492 reviews 9/10 Service
  • 238 reviews 1.4/10 WiFi
  • 1,300 reviews 4.4/10 Cleanliness
  • 1,292 reviews 4.4/10 Comfort
  • 977 reviews 8.7/10 Breakfast
  • 911 reviews 3.3/10 Amenities

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