Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.7/5 2,584 reviews

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The Palm Jumeirah, East Crescent road, 55558 DUBAI, United Arab Emirates

Description

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

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Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Telephone
Fax +971 4 455 6670

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,584 reviews

TripAdvisor Rating  4.5/5  15,371 reviews

Indian food at the Sofitel

TripAdvisor rating 5.0/5

George G TripAdvisor review

Whilst staying at the Sofitel, the family and I dined at Zoya, the Indian food was good but the service was really warm and friendly, big thanks to Akshay, Ruby but especially Akshay. Many thanks to all at the restaurant for making us feel welcome.

Great place for families with children

TripAdvisor rating 5.0/5

715samb Families - TripAdvisor review

Nice place for family, different sizes of swimming pools, more than seven restaurants, kids clubs and good team at house keeping like Nomer and his team . The front office staff are welcoming, and at the spa and other places in the resort. Try the suites.

Well catered for families with young children

TripAdvisor rating 4.0/5

Joyce E Families - TripAdvisor review

This is a lovely clean hotel with excellent well mannered staff,who were always courteous and helpful. Our rooms were very well maintained and cleaned to a high standard. We dined at the Indian restaurant,which was very good, and twice at the Porterhouse steak restaurant which was excellent. We also had breakfast there a couple of times which was much more pleasant and relaxing compared to the very noisy buffet restaurant Manava, which we felt was like a canteen.On our 1st visit there for breakfast, we had to join a large queue to get a table. There were no plates or bowls to eat from. The restaurant was jammed packed. So we knew to dine early in the morning to avoid the noise,queues etc.. Dined once in the evening at Manava, but the food was cold, the restaurant was noisy , lighting was cold and bright, and we felt again it was more like a canteen. Porterhouse is so much better , with great service and excellent food. I’d definitely recommend. The food served at the pools is also very good. There are many pools , 3 of which are designated kids pools and 2 other mixed pools. With so many pools we would have appreciated an adult only pool as the main pool and waterfall pool were quite crowded,and noisy. Also you were not allowed inflatables unless it was a kids inflatable. We were used to floating on our LILO’s in other hotels we’ve stayed in Dubai as that kept you nice and cool in the soaring heat. We only found out for the last 2 days that if you hired a cabana with private pool, you could use the LILO as long as you stayed in the very small pool area attached to the Cabana. The waterfall pool would be ideal as an adults only pool as it’s away to the side of the resort in a quiet location. We did hire the cabanas with private pool for our last 2 days just so we could enjoy the heat whilst floating in the water.

Kids club

TripAdvisor rating 4.0/5

sam u TripAdvisor review

Sofitel dubai the palm is the great place to visit. My kids love the kids club so much and they don’t want to leave the kids club because of Ressie and Carla. They were so amazing and very good at handling kids. They are always playing with my kids and my kids did not feel any bored when they were in the kids club. We love the kids club and thanks again to Ressie and Carla!! 😊

Recommendation

TripAdvisor rating 5.0/5

ENJOYTIME1974 Families - TripAdvisor review

Very nice hotel on the best location of Dubai, the environment gives a real holiday feeling. Good restaurants, special thanks to Nikson and Prabath. In the morning we had breakfast in the Premier Lounge. It’s also to recommend, in general all personal in the hotel is very friendly and helpfull, reception desk, lounge, excursions..

Dear Valued Guest, Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel. We look forward to welcoming you back with us. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

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Other web-users rate our hotel

  • 1,326 reviews 8.8/10 Location
  • 2,292 reviews 8.3/10 Room
  • 5,533 reviews 9.4/10 Service
  • 22 reviews 7.6/10 WiFi
  • 2,157 reviews 8.6/10 Food
  • 1,045 reviews 8.9/10 Amenities
  • 977 reviews 9.1/10 Vibe
  • 737 reviews 8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.