Sofitel Dubai The Palm 5 stars

Without doubt one of the favorite hotels I stayed during my time in Dubai! From our arrival to the end of our holiday (9 days), we were warmly welcomed by the extremely friendly staff. We loved the beautiful surroundings and clean space. However, I would like to extend my gratitude for a few staff who went the extra mile for us: 1. The Staff of the Premier Lounge club especially Jia, Jabeer, Sam, Rahul, Ibrahim, Shakirah and Akash. Secondly the staff of Manava Restaurant especially the general manager Manoj; staff Aadhikari, Chef Dharind chef Ashpak and the restaurant were very flexible in accomodating our taste buds (appreciate this!) and the restaurant supervisor deserves a special thanks. We had great days here, which obviously also added up to the experience. The atmosphere is so special that it really felt like home to me. All respect for the staff where there is a true sample of excellent hospitality!

Sofitel The Palm was a delight The staff made us very welcome and could not do enough for you. Every restaurant was most welcoming. On our final evening at Hong Loong, Bijii was charming and very attentive. Most charming young man. Everyone at front of house, Men on the doors, room service all delightful. A very memorable pleasant stay.

The resort is simply incredible: clean , perfectly organized in every aspect notwithstanding the large amount of guests they can host. We stayed in a one bed apartment and it was simply the most comfortable accommodation we ever experienced (it came with fully equipped kitchen and its own washer and dryer). The staff was amazingly professional and always coming up with solutions and helpful suggestions to make the best of our vacation. A special mention goes to Ayman (all the way from Goa!) who assisted us at breakfast and dinner offering an impeccable service. In short , Our stay started as a two day vacation but was prolonged to 9.

Fantastic stay with great customer service. Housekeeping staff Demcy and team went above and beyond for our Niece making towel animals. Restaurants were all fantastic but Moana was definitely our favourite!

Gertrude was amazing! The facilities were great, and she was very helpful, very informative and personable. The pools were well maintained and I enjoyed the steam room and sauna. This was incredibly relaxing, just what I needed.