Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.8/5 2,729 reviews

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Description

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

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Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,729 reviews

TripAdvisor Rating  4.5/5  15,603 reviews

Amazing food and service

TripAdvisor rating 5.0/5

W4768HCchris Families - TripAdvisor review

This was our second visit in 7 days and the food and service was amazing. The choice was very good, and Tasmin was fantastic . We were on the dine around menu, and the choose was perfect.

Amazing Experience

TripAdvisor rating 5.0/5

22ioana21 Friends getaway - TripAdvisor review

Had the most amazing experience, the hotel is absolutely stunning. The staff are extremely friendly and professional. The private beach is a must go to I had the best time ever Must watch the sunset from there 😍

Absolute Heaven. Can’t wait to come back.

TripAdvisor rating 5.0/5

Steven B TripAdvisor review

This was our first visit and it exceeded our expectations. The hotel is spotless, the staff are so friendly and cannot do enough for you. Room: when we arrived we were asked if the visit was for a special occasion. We mentioned we were on a delayed honeymoon from covid thinking no more of it. As we arrived early we were sent off for breakfast at the premier lounge (we had this already as part of our package) and went off to the pool for the day to await our room. The changing room was so clean and nice. When we went to get our room we found that we had been upgraded from a junior suite to a signature suite which was just stunning. Huge shower, his and hers sinks , massive private balcony, 4 poster bed, absolutely luxury. They even left us a huge slice of cake and a congratulations card one night. Premier lounge: A real highlight. Breakfast is everything you could want or need : we loved the fresh eggs made to order. A real thank you to all the staff: Joseph, Rahul, Akash, Shoon, and of course Jaber who within 1 day just bought me a latte and a second one after breakfast because he just knew that’s what I would want. THAT is service. All the staff were great all day. Afternoon tea is wonderful (bread and butter pudding with clotted cream was sooooo good). And in the evening the drinks flowed they never let your wine glass go empty and the cocktails are amazing. A lovely way to spend 2 hours as the sun goes down….. Pools: we only used the first day as we prefer the beach but they were very nice, big, lots of space and plenty of loungers. Beach: Awesome. Always plenty of space, calm waters, very clean and tidy, soft sand. Lots of family’s with children so if you want complete tranquility then possibly not for you but we don’t mind kids and still had the most relaxing time. General: Everywhere so clean. Lots of greenery around. Feels like a true escape. Thank you Sofitel the Palm for the most relaxing and unforgettable few days. We will return without doubt. And once again thank you to the staff mentioned above and apologies if we missed anyone. They are all absolutely fantastic and attentive and I look forward to seeing them again.

Hong Loong restaurant

TripAdvisor rating 5.0/5

Andrew J Families - TripAdvisor review

Amazing food Staff Tamsin was amazing Could not do enough for us The quality of the food 10/10 highly recommend

Dear Valued Guest, Greetings from Sofitel Dubai The Palm! We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Brilliant for families

TripAdvisor rating 5.0/5

Katie R Families - TripAdvisor review

We had a great stay at Sofitel the Palm with our toddler. Nice pools and beach, good food and a warm welcome from everyone we met. It's not always easy travelling with a little one but staff went above and beyond to help with milk for a bottle, washing up toddler plates and cutlery etc. and this made all the difference. Special mention to Borra and the whole team at Maui, Waqas at breakfast and to Samuel out front for delivering their genuine hospitality. Thank you!

Dear Valued Guest, Thank you so much for this wonderful review! Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

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Other web-users rate our hotel

  • 1,493 reviews 8.8/10 Location
  • 2,594 reviews 8.3/10 Room
  • 6,378 reviews 9.5/10 Service
  • 25 reviews 6.6/10 WiFi
  • 2,523 reviews 8.8/10 Food
  • 1,178 reviews 9/10 Vibe
  • 1,154 reviews 9/10 Amenities
  • 872 reviews 8.2/10 Comfort

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