Sofitel Dubai The Palm 5 stars

Name: Hotel in DUBAI - Sofitel Dubai The Palm Resort & Spa - ALL
Address: The Palm Jumeirah, East Crescent road, DUBAI, 55558, AE
Telephone: +97144556677
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 4,024 reviews

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The Palm Jumeirah, East Crescent road, 55558 DUBAI, United Arab Emirates

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Sofitel Dubai The Palm

French luxury and local cuisine in the world's most exciting city

Experience the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah. Here, you will find a rejuvenating escape where life flows seamlessly. Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

The hotel offers a large variety of dining options. Combining understated luxury with utmost comfort, all rooms offer onyx laden bathroom features, deluxe French amenities along with Sofitel's MyBed concept. Choose from a range of accommodations from elegant hotel rooms and suites to spacious family residences and luxurious private villas.

Accents of onyx, stone and exotic dark wood, with a wonderful color palette. Inspiring views of gardens or the Arabian Gulf from your private balcony or terrace.

Nestled on the iconic Palm Jumeirah, our resort is the backdrop to your story of discovery and connection.

Christophe Schnyder, Hotel Management

Hotel extras

Rooms, suites and furnished residences
6 outdoor swimming pools and private beach
Award-winning SPA, water sports and rooftop tennis courts.
Located on the famous Palm Jumeirah island
Offers more than 10 restaurants and bars

Our accommodation(s)

Room

LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony

3 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Views: Sea side
Most of the accommodation: Balcony

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Room

LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Balcony

3 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

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Room

CLASSIC ROOM, Courtyard View, 1 King-Size Bed or 2 Single Beds

3 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Corner Room

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Room

LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Balcony

3 pers. max
44 m² / 473 sq ft

Bedding 2 x Single bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

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Suite

Signature Palm Suite, Sea View, 1 bedroom, 1 king bed & 1 sofa bed

3 pers. max
85 m² / 914 sq ft

Bedding 1 x Single sofa bed(s) and 1 x King size bed(s)
Views: Ocean/Sea view or Sea side
Most of the accommodation: Balcony

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Suite

Signature Palm Suite, Resort View, 1 bedroom, 1 king bed & 1 sofa bed

3 pers. max
85 m² / 914 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: Garden View
Most of the accommodation: Balcony

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Suite

JUNIOR SUITE , Club Access, 1 King Size Bed, Sofabed, Private Balcony

4 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: Garden View
Most of the accommodation: Balcony

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Suite

JUNIOR SUITE SEA VIEW, Club Access, 1 King Size Bed, Sofabed, Private Balcony

4 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

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Suite

PRESTIGE SUITE SEA VIEW, Club Access, 1 King Size Bed, Sofa bed, Living Room

4 pers. max
85 m² / 914 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: Ocean/Sea view or Panorama view or Pool side
Most of the accommodation: Balcony

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Suite

OPERA SUITE SEA VIEW, Club Access, 2 King Size Beds, 2 Bedrooms, Living Room

5 pers. max
125 m² / 1345 sq ft

Bedding 2 x King size bed(s)
Views: Ocean/Sea view or Panorama view or Pool side or Sea side
Most of the accommodation: Terrace

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Suite

THE PALM SUITE with Butler, 3 bedrooms, Private Terrace with Jacuzzi

9 pers. max
450 m² / 4843 sq ft

Bedding 3 x King size bed(s) and 1 x Twin bed(s)
Views: Ocean/Sea view or Panorama view or Pool side or Sea side
Most of the accommodation: Terrace

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Apartment

FAMILY ONE BEDROOM APARTMENT RESORT VIEW, 1 king bed & 1 sofa bed, Fully-equipped Kitchen

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: Courtyard View
Most of the accommodation: Balcony

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Apartment

FAMILY ONE BEDROOM APARTMENT SEA VIEW, 1 king bed & 1 sofa bed, Fully equipped kitchen

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: Ocean/Sea view

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Apartment

FAMILY TWO BEDROOM APARTMENT RESORT VIEW, 1 king bed & 2 Single beds, Fully equipped kitchen

5 pers. max
135 m² / 1453 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: Garden View
Most of the accommodation: Balcony

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Apartment

FAMILY TWO BEDROOM APARTMENT SEA VIEW, 1 King Bed & 2 Single beds, Fully equipped kitchen

5 pers. max
135 m² / 1453 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

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Apartment

FAMILY THREE BEDROOM APARTMENT SEA VIEW, Top Floor, 2 King Beds & 2 Single Beds, Kitchen

6 pers. max
265 m² / 2852 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s) and 1 x King size bed(s)
Views: Courtyard View

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Villa

Beach Villa, Private 3 Bedroom Villa, Private Pool, Direct Beach Access, Rooftop Terrace

6 pers. max
345 m² / 3713 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s) and 1 x King size bed(s)
Views: Garden View or Ocean/Sea view or On Beach or Panorama view or Patio...
Most of the accommodation: Duplex or Private Pool or Terrace

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Villa

Eden Villa, Private 4 Bedroom Villa, Private Pool & Beach, Garden, Sunset Terrace

8 pers. max
750 m² / 8072 sq ft

Bedding 2 x Single bed(s) and 1 x Twin bed(s) and 1 x King size bed(s)
Views: Sea side

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Villa

Riviera Villa, Private 4 Bedroom Villa, Private Pool & Beach, Garden, Rooftop Terrace

8 pers. max
742 m² / 7986 sq ft

Bedding 2 x King size bed(s) and 1 x Twin bed(s) and 1 x King size bed(s)
Views: Garden View or Ocean/Sea view or Sea side
Most of the accommodation: Balcony or Private Pool or 4 bedrooms

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Villa

Palm Villa, Private 4 Bedroom Villa, Private Pool & Beach, Garden, Rooftop Terrace

8 pers. max
750 m² / 8072 sq ft

Bedding 2 x King size bed(s) and 1 x Twin bed(s) and 1 x King size bed(s)
Views: Courtyard View or Ocean/Sea view
Most of the accommodation: Balcony or Private Pool or Dining room / area or Additional living room / area or 4 bedrooms

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Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

+971 4 455 6677

+971 4 455 6670

AQUAVENTURE WATER PARK

Aquarium

Access: 700 m / 0.43 mi 10 min walk / 2 min drive

Shuttle

Shuttle scheduled

THE WALK JBR PROMENADE

Tourist attraction

Access: 13.1 km / 8.14 mi 21 min drive

DUBAI DOWNTOWN

Tourist attraction

Access: 25.3 km / 15.72 mi 25 min drive

Shuttle

Shuttle scheduled

BURJ KHALIFA TOWER

Tourist attraction

Access: 27.5 km / 17.09 mi 27 min drive

Shuttle

Shuttle scheduled

JUMEIRAH MOSQUE

Art and Culture

Access: 30 km / 18.64 mi 31 min drive

DUBAI MUSEUM

Art and Culture

Access: 34.7 km / 21.56 mi 36 min drive

Shuttle

Shuttle scheduled

DUBAI HISTORIC OLD TOWN

Art and Culture

Access: 34.7 km / 21.56 mi 36 min drive

Shuttle

Shuttle scheduled

MALL OF THE EMIRATES

Shopping centre/mall

Access: 16.9 km / 10.5 mi 25 min drive

Shuttle

Shuttle scheduled

THE DUBAI MALL

Shopping centre/mall

Access: 28.3 km / 17.58 mi 30 min drive

Shuttle

Shuttle scheduled

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

Laguna Beach Taverna & Lounge

Currently unavailable

An exquisite Palm Jumeirah restaurant & lounge embodying boho chic and elegance. Take your pick of delectable Mediterranean-inspired dishes and the very freshest of seafood under a cooling canopy of softly blowing sails.

Porterhouse Bar & Grill

Porterhouse on Palm Jumeirah: A refined steakhouse experience with prime cuts, fresh seafood, and unique dishes like hand-cut Wagyu tartare.

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Olivier's

Enter an elegant yet comfortable lounge and café, where a natural color palette exudes calm and refinement. Pause for morning coffee or afternoon tea, and choose a house-made French pastry from the display case.

Moana Restaurant

Currently unavailable

Family-friendly, scrumptious, and unique, offers a one-of-a-kind seafood menu that will delight your palate. Surrounded by magnificent natural scenery and featuring Pagoda-style seating, our premium seafood restaurant in Dubai is a feast for the senses.

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The Premier Lounge

The Premier Lounge is our distinctive and stylish venue where luxury travelers meet and dine during their holiday escape. This exclusive lounge is located on the ground floor of the main resort building.

Manava

Family-friendly restaurant, A generous buffet to satisfy every craving for breakfast and dinner. At live cooking stations, chefs prepare Arabic and global favourites sure to please every family member, with a little theatre thrown in, too.

The World Eatery

When everyone in your group wants something different to eat, come to The World Eatery. Here the specialties of the house are favourites from the four corners of the globe - often in generous portions made to share.

Maui Beach Restaurant & Bar

Whether dining indoors or at the water's edge, this restaurant and bar brings the ambiance and flavour of the tropics to your table or lounge chair. By night Maui transforms into an Indian cuisine restaurant with delicacies from all four corners of India.

Hong Loong

Currently unavailable

Hong Loong Pan-Asian cuisine restaurant invites diners to experience the best of Asian fusion food with influences from South East Asia.

Replay

Catch all the action at Replay, where seven flatscreen TVs keep you up to date on all the latest matches and competitions. Try your skills at the billiards table, or head outside to one of the two terraces to enjoy good conversation and inspiring views.

Porterhouse Bar

This bar is a laid-back lounge for sipping vintage cocktails and enjoying a flavoured shisha alone or with friends. Relax in an ambiance characterised by subdued lighting and dark wood accents opening to a spacious terrace.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 816 m² / 8783 sq ft
Maximum seats capacity: 750
Maximum capacity for banquets: 420

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 4,024 reviews

Yamen E. Z. Families - 7/5/2026 Confirmed reviews ALL

Ibrahim H. Families - 7/4/2026 Confirmed reviews ALL

Dear Ibrahim H., Thank you for sharing your feedback regarding your recent experience with us. We sincerely apologize for any delays you encountered with your orders and any inconvenience caused by our equipment. Your feedback is invaluable, and we will certainly take it into account as we strive to improve our service and facilities. We appreciate your understanding and hope to welcome you back in the future for an enhanced experience. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Sanjay M. Families - 7/4/2026 Confirmed reviews ALL

A luxury resort is not defined by its architecture or beautiful surroundings—it is defined by the quality of hospitality it delivers. Unfortunately, this property fails where it matters most. Despite booking a Club category accommodation, my entire weekend stay felt closer to a 3-star hotel than a luxury resort. The Club Lounge was by far the biggest disappointment. The food selection was mediocre, the service was shockingly poor, and there was absolutely no sense of exclusivity or premium experience. At no point did it feel like a Club Lounge. The service standards were unacceptable, with a lack of attentiveness, professionalism, and consistency throughout the stay. No matter how luxurious the property may look, luxury means nothing when the guest experience is compromised by such disappointing service. This experience fell well below acceptable standards.

Dear Sanjay M., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Dubai The Palm. I appreciate your kind words about our resort's superb location and architectural appeal. However, I am deeply sorry to learn that your experience did not meet your expectations, particularly in relation to the quality of hospitality which we strive to provide. I understand that you booked a Club category accommodation with the expectation of experiencing a premium level of service and exclusivity. It is disappointing to hear that the offerings in our Club Lounge did not align with the high standards we aim to uphold. Your comments regarding the food selection, service quality, and overall experience in the Lounge are invaluable to us. We continuously seek to enhance our guests' experiences, and your insights will be shared with our team for further review and evaluation. Moreover, I regret that the service you received throughout your stay did not reflect the attentiveness and professionalism that we emphasize in our training and operational standards. Please be assured that your concerns regarding the service levels have been noted, and we will use this feedback to reinforce our commitment to excellence. Once again, I thank you for your constructive criticism. While I cannot change your past experience, I hope that you might consider visiting us again in the future to experience the true essence of Sofitel hospitality. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Mahmoud B. Families - 7/4/2026 Confirmed reviews ALL

Dear Mahmoud B., Thank you for taking the time to share your feedback regarding your recent stay. We are delighted to hear that you had a wonderful experience at Sofitel Dubai The Palm. Your positive remarks inspire our team to continue delivering exceptional service and hospitality. We look forward to welcoming you back for another memorable stay. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Tonyell S. Friends - 7/3/2026 Confirmed reviews ALL

Dear Tonyell S., Thank you for sharing your delightful experience at Sofitel Dubai The Palm. We are thrilled to learn that you enjoyed your stay in our Premier Suite and that Jolie provided you with exceptional service. Your kind words about our team and facilities are greatly appreciated. We look forward to welcoming you back for another wonderful visit in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Web-users rating

Other web-users rate our hotel

2,003 reviews 8.9/10 Location
3,390 reviews 7.8/10 Room
10,841 reviews 9.2/10 Service
23 reviews 7/10 WiFi
4,274 reviews 8.7/10 Food
2,156 reviews 8.9/10 Vibe
1,660 reviews 8.3/10 Amenities
1,189 reviews 6.8/10 Cleanliness

381 reviews 8.7/10 Location
669 reviews 6.7/10 Room
1,080 reviews 8/10 Service
9 reviews 5.9/10 WiFi
515 reviews 6.8/10 Food
369 reviews 7.5/10 Amenities
289 reviews 5.7/10 Cleanliness
225 reviews 7.9/10 Pool

175 reviews 8.9/10 Location
344 reviews 7.5/10 Room
532 reviews 8.4/10 Service
239 reviews 7.7/10 Food
162 reviews 8.6/10 Amenities
113 reviews 6.7/10 Cleanliness
92 reviews 8.7/10 Beach
88 reviews 7.9/10 Pool

19 reviews 8.9/10 Location
43 reviews 7.3/10 Room
59 reviews 8.4/10 Service
30 reviews 7.6/10 Food
19 reviews 8.1/10 Amenities
16 reviews 7.8/10 Vibe
16 reviews 7.2/10 Cleanliness
11 reviews 9.4/10 Wellness Area

27 reviews 9/10 Location
49 reviews 6.7/10 Room
89 reviews 8.9/10 Service
21 reviews 8.6/10 Amenities
14 reviews 6.8/10 Cleanliness
11 reviews 8.7/10 Beach
9 reviews 5.2/10 Value
5 reviews 8/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Sofitel Dubai The Palm offers a diverse range of accommodations including:

Luxury Room Sea View or Palm View with 1 King Size Bed
Classic Room with 1 King-Size Bed or 2 Single Beds
Suites such as the Junior, Prestige, Opera, and the 3-bedroom Palm Suite
Family one, two, or three-bedroom apartments with fully-equipped kitchens
Private Beach, Eden, Riviera, and Palm Villas with private pools

What services and amenities are available?

At Sofitel Dubai The Palm, we provide a wealth of amenities to ensure a relaxing stay:

Free Wi-Fi and complimentary valet parking
Six outdoor swimming pools and a private beach
Award-winning Sofitel Spa and Sofitel Fitness center
Over 10 restaurants and bars, including Laguna Beach Taverna & Lounge and Porterhouse Bar & Grill
Family-friendly features like a Kid's Club and babysitting on request
Wheelchair accessible facilities and business meeting rooms

What dining options are available?

Sofitel Dubai The Palm offers over 10 dining venues, including Laguna Beach Taverna & Lounge for Mediterranean cuisine and Porterhouse Bar & Grill for premium steaks. Guests can enjoy a generous breakfast buffet at Manava from 06:30 AM to 11:00 AM or international dishes at The World Eatery. Room service is available for hot meals and cold snacks, and many restaurants offer children's, vegetarian, and halal menus.

What are the check-in and check-out times?

At Sofitel Dubai The Palm, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Sofitel Dubai The Palm regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.