Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.6/5 3,955 reviews

Sofitel Dubai The Palm - Image 1
Sofitel Dubai The Palm - Image 2
Sofitel Dubai The Palm - Image 3
Sofitel Dubai The Palm - Image 4

Description

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

Book this hotel
Room 1

Indulge in a blissful retreat with sweeping views of Palm Jumeirah. King-size Sofitel MyBed, bathroom with separate rain shower and deep soak tub. L'Occitane luxe amenities and a nightly turndown.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 44 / 473 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 44 / 473 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

While this room doesn't provide picturesque vistas of the sea, you can enjoy a tranquil retreat. Complimentary Wi-Fi, 40 inch LED TV, Separate rain shower and bath tub, Tea & Coffee amenities, Kids Club access, Max occupancy on existing bedding only.

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 44 / 473 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Indulge in a blissful retreat with sweeping views of Palm Jumeirah. Twin room with Sofitel MyBed, bathroom with separate rain shower and deep soak tub. L'Occitance luxe amenities and a nightly turndown.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 44 / 473 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

Signature Palm Suite, Resort View, 1 bedroom, 1 king bed & 1 sofa bed

One bedroom suite with natural tones design, The Premier Lounge access, Private balcony, Direct beach access, Standalone deep soak tub & walk-in rain shower, Separate living room with sofabed, 2 LED TVs, Tea & coffee machine, Minibar.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 85 / 914 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

JUNIOR SUITE , Club Access, 1 King Size Bed, Sofabed, Private Balcony

Blending comfort with style our Junior Suites are the perfect match for a holiday made in heaven with access to the Premier Lounge. Features a plush king-size Sofitel MyBed, a separate living area with a sofa bed & large open-plan bathroom.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 60 / 645 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

JUNIOR SUITE SEA VIEW, Club Access, 1 King Size Bed, Sofabed, Private Balcony

Perfect for a family retreat this 1 bedroom suite features a private balcony with a sea view, a master bedroom with king-size Sofitel MyBed, and open plan bathroom & spacious living room with sofa bed. The Premier Lounge access complements the experience.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 60 / 645 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

PRESTIGE SUITE SEA VIEW, Club Access, 1 King Size Bed, Sofa bed, Living Room

Designed for ultimate comfort and luxury with spacious master bedroom, opulent bathroom, and a living area with sofa bed designed for relaxation and entertainment. Enjoy access to the Premier lounge for added sophistication

  • Views:

    Ocean/Sea view or Panorama view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 85 / 914 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DVD player
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

OPERA SUITE SEA VIEW, Club Access, 2 King Size Beds, 2 Bedrooms, Living Room

These suites will cocoon you in 2 separate bedrooms with plush king-size Sofitel MyBed, open-plan ensuite bathrooms, L'Occitane amenities, and a spacious living room & dining area. The ultimate oasis for relaxation with Premier Lounge access.

  • Views:

    Ocean/Sea view or Panorama view or Pool side or Sea side

  • Most of the accommodation:

    Terrace

Max. number of persons
5
Area
From 125 / 1345 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

THE PALM SUITE with Butler, 3 bedrooms, Private Terrace with Jacuzzi

The Master Suite offers a king bedroom, lavish ensuite with soaking tub, and dressing room. Three more chic bedrooms, dining room with kitchen, office, and two terraces with stunning Palm Jumeirah and sea views complete this luxury retreat.

  • Views:

    Ocean/Sea view or Panorama view or Pool side or Sea side

  • Most of the accommodation:

    Terrace

Max. number of persons
9
Area
From 450 / 4843 sq ft

Bedding

King size bed(s) x3

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Mini Bar
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DVD player
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Apartment

FAMILY ONE BEDROOM APARTMENT SEA VIEW, 1 king bed & 1 sofa bed, Fully equipped kitchen

Expansive family apartment with relaxing sea views, master bedroom with Sofitel MyBedTM, bathroom with standalone bathtub & rainfall shower, L'Occitane amenities, living room with double sofa bed & dining area, private balcony. Access to Kid's Club.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 75 / 807 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

FAMILY TWO BEDROOM APARTMENT RESORT VIEW, 1 king bed & 2 Single beds, Fully equipped kitchen

Family residence with resort views, master bedroom with king bed, en-suite bathroom & walk-in closet. Guest room with 2 single beds & bathroom. Separate living, dining area & open kitchen. Guest WC. Private balcony or terrace. Access to Kid's Club

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 135 / 1453 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

FAMILY TWO BEDROOM APARTMENT SEA VIEW, 1 King Bed & 2 Single beds, Fully equipped kitchen

Spacious residence with sea views, master bedroom with king bed, en-suite bathroom & walk-in closet. Guest room with 2 single beds & bathroom. Separate living, dining area & open plan kitchen. Guest WC. Private balcony. Access to Kid's Club

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 135 / 1453 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

FAMILY THREE BEDROOM APARTMENT SEA VIEW, Top Floor, 2 King Beds & 2 Single Beds, Kitchen

Generous family residence with sprawling sea views, open plan kitchen, dining table for 8, and living area. Master bedroom with en-suite bathroom. 2 guest rooms with en-suite bathroom. Guest WC. Wraparound private balcony. Access to Kid's Club.

  • Views:

    Courtyard View

Max. number of persons
6
Area
From 265 / 2852 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Villa

Eden Villa, Private 4 Bedroom Villa, Private Pool & Beach, Garden, Sunset Terrace

A secluded haven just for you. The epitome of impeccable sophistication, enjoy the privacy of your private pool surrounded by exquisitely landscaped gardens, or indulge in an evening with friends on the rooftop terrace.

  • Views:

    Sea side

Max. number of persons
8
Area
From 750 / 8072 sq ft

Bedding

Single bed(s) x2

Twin bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Refrigerator/freezer
  • Complementary in room coffee or tea
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Villa

Riviera Villa, Private 4 Bedroom Villa, Private Pool & Beach, Garden, Rooftop Terrace

A private entrance, away from the rest of the world. Lush gardens concealing an opulent sanctuary. Outdoor pool with Jacuzzi, your private beach and cinema room, our Riviera Villa is at once lavish and welcoming.

  • Views:

    Garden View or Ocean/Sea view or Sea side

  • Most of the accommodation:

    Balcony or Private Pool or 4 bedrooms

Max. number of persons
8
Area
From 742 / 7986 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Villa

Palm Villa, Private 4 Bedroom Villa, Private Pool & Beach, Garden, Rooftop Terrace

Surrounded by our lush gardens, immerse yourself in the silky waters of your secluded pool or keep up with your fitness routine in your very own gym. With a private cinema, BBQ area and a spacious rooftop terrace, you're truly in a world of your own.

  • Views:

    Courtyard View or Ocean/Sea view

  • Most of the accommodation:

    Balcony or Private Pool or Dining room / area or Additional living room / area or 4 bedrooms

Max. number of persons
8
Area
From 750 / 8072 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Mini Bar
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • DUBAI INTL AIRPORT Additional charge
  • DXB Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 546 rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • 237 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • French
  • Indonesian
  • Italian
  • Russian
  • Thai
  • Turkish

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Pool Table
  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

9 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Bicycles with children''s seats
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Green area
  • Children''s TV Channels

Well-being

Infinity Pool

  • Outside
  • On site

Sofitel Fitness

  • On site
  • Hammam
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage

Sports and leisure

Boat excursions Additional charge

  • On site

Gym

  • Nearby

Tennis Additional charge

  • On site

Pedal boat Additional charge

  • Nearby

Private beach

  • On site

Volleyball

  • Nearby

Jogging track

  • Nearby

Snorkelling/Scuba diving center Additional charge

  • Nearby

Kayaking Additional charge

  • Nearby

Jet-ski Additional charge

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 623 parking spaces
  • Max Limited Height: 1.5 m / 4.92 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking
  • TESLA recharging units

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Porterhouse on Palm Jumeirah: A refined steakhouse experience with prime cuts, fresh seafood, and unique dishes like hand-cut Wagyu tartare.

Book

Enter an elegant yet comfortable lounge and café, where a natural color palette exudes calm and refinement. Pause for morning coffee or afternoon tea, and choose a house-made French pastry from the display case.

Family-friendly, scrumptious, and unique, offers a one-of-a-kind seafood menu that will delight your palate. Surrounded by magnificent natural scenery and featuring Pagoda-style seating, our premium seafood restaurant in Dubai is a feast for the senses.

Book

The Premier Lounge is our distinctive and stylish venue where luxury travelers meet and dine during their holiday escape. This exclusive lounge is located on the ground floor of the main resort building.

Family-friendly restaurant, A generous buffet to satisfy every craving for breakfast and dinner. At live cooking stations, chefs prepare Arabic and global favourites sure to please every family member, with a little theatre thrown in, too.

When everyone in your group wants something different to eat, come to The World Eatery. Here the specialties of the house are favourites from the four corners of the globe - often in generous portions made to share.

Whether dining indoors or at the water's edge, this restaurant and bar brings the ambiance and flavour of the tropics to your table or lounge chair. By night Maui transforms into an Indian cuisine restaurant with delicacies from all four corners of India.

Hong Loong Pan-Asian cuisine restaurant invites diners to experience the best of Asian fusion food with influences from South East Asia.

Porterhouse Bar

This bar is a laid-back lounge for sipping vintage cocktails and enjoying a flavoured shisha alone or with friends. Relax in an ambiance characterised by subdued lighting and dark wood accents opening to a spacious terrace.

Bar Type
BAR
Capacity
96
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

This bar is a laid-back lounge for sipping vintage cocktails and enjoying a flavoured shisha alone or with friends. Relax in an ambiance characterised by subdued lighting and dark wood accents opening to a spacious terrace.

A generous buffet to satisfy every craving for breakfast. At live cooking stations, chefs prepare Arabic and global favourites sure to please every family member, with a little theatre thrown in, too.

With six temperature-controlled outdoor pools, you could experience a different swimming spot each day of a week-long stay. Our main pool faces the beach and appears to blend into the sea.

Look out over palm trees and the Arabian Sea while working out on state-of-the-art treadmills, weight machines, stair steppers, punching bags and much more. Certified fitness instructors are on hand to offer assistance, advice and personalize a workout pr

Sofitel SPA with L'Occitane offers a haven of relaxation inspired by the natural products from France's Provence region. After emerging from your indoor treatment room or private couple's suite, explore six indoor and outdoor swimming pools.

A stunning destination for your special day. With breathtaking indoor and outdoor venues on Palm Jumeirah, Sofitel Dubai The Palm offers the perfect backdrop for your dream wedding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,955 reviews

Customer review rating 5.0/5

Emily H. Families - Confirmed reviews ALL

Dear Emily H., Thank you for your kind words and for choosing Sofitel Dubai The Palm for your family’s sixth visit. We are delighted to hear that you appreciate our friendly and helpful service, as well as the safe environment we strive to provide for our guests, especially families with children. Your continued patronage is genuinely valued, and we look forward to welcoming you back for many more wonderful experiences. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Ashiqhusen P. Families - Confirmed reviews ALL

Dear Ashiqhusen P., Thank you for sharing your positive experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed a comfortable stay and received excellent customer service. Our team is dedicated to providing memorable experiences, and it is gratifying to know that we met your expectations during your visit. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Imran N. Families - Confirmed reviews ALL

Dear Imran N., Thank you for sharing your wonderful feedback regarding your recent stay with us. We are delighted to hear that your experience exceeded your expectations and that you enjoyed every moment of your ten-day holiday. It is gratifying to know that you felt highly treated during your stay, and we appreciate your recommendations to your family and friends. We look forward to welcoming you back in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.0/5

Jenny S. Couples - Confirmed reviews ALL

Dear Jenny S., Thank you for taking the time to share your experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed your three-night stay with us and found our resort to be comfortable and well-equipped. It is always gratifying to know that our guests appreciate the beauty of our facilities and the extensive selection offered at our buffet. We strive to provide a diverse culinary experience that caters to various tastes, and it is wonderful to learn that you found the food to be fresh and delightful. We are particularly pleased that you found your room to be lovely and clean, and that you enjoyed the comfort of our plush beds and thick towels. It is also great to hear that you were able to cool off in our main pool, especially during the hot weather. Your feedback regarding the pricing of alcoholic beverages has been duly noted. While we aim to provide a premium experience, we recognize that pricing can sometimes be a concern for our guests. We are glad you were able to enjoy happy hour, which offers more affordable options. Moreover, I will certainly pass along your kind words to Sabre Nelson and the rest of our team. It is heartening to hear that their dedication and friendliness made a positive impact on your stay. Thank you for recommending Sofitel Dubai The Palm to your friends and family; we hope to welcome you back for another memorable experience in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Aleena A. Families - Confirmed reviews ALL

Dear Aleena A., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you had an amazing experience during your two-day visit and that our resort contributed to creating memorable moments for you and your family, especially in celebration of your anniversary. It brings us great joy to know that Mr. Abul was able to meet your expectations with the room decoration and that the culinary offerings at our buffet, along with the premier lounge access, enhanced your stay. Your appreciation for our team members and services is truly valued, as it motivates us to continue delivering exceptional experiences to our guests. We are thrilled to learn that you plan to choose Sofitel for your future travels. It will be our pleasure to welcome you back for another enjoyable stay. Should you have any specific requests during your next visit, please feel free to let us know in advance. Warm regards, Rosebella A. Quality Assurance Manager Sofitel Dubai The Palm!

Dear Emily H., Thank you for your kind words and for choosing Sofitel Dubai The Palm for your family’s sixth visit. We are delighted to hear that you appreciate our friendly and helpful service, as well as the safe environment we strive to provide for our guests, especially families with children. Your continued patronage is genuinely valued, and we look forward to welcoming you back for many more wonderful experiences. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Ashiqhusen P. Families - Confirmed reviews ALL

Excellent customer service

Dear Ashiqhusen P., Thank you for sharing your positive experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed a comfortable stay and received excellent customer service. Our team is dedicated to providing memorable experiences, and it is gratifying to know that we met your expectations during your visit. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Imran N. Families - Confirmed reviews ALL

Me and my partner we stayed with you for 10 days and from the start to end we enjoyed every moment and was treated very highly. I have recommended my family and friends to book further with Sofitel. Thank you for a lovely holiday

Dear Imran N., Thank you for sharing your wonderful feedback regarding your recent stay with us. We are delighted to hear that your experience exceeded your expectations and that you enjoyed every moment of your ten-day holiday. It is gratifying to know that you felt highly treated during your stay, and we appreciate your recommendations to your family and friends. We look forward to welcoming you back in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.0/5

Jenny S. Couples - Confirmed reviews ALL

We enjoyed our 3 night stay at your resort. It is a very flash resort with beautiful facilities. We enjoyed the buffet breakfast and dinner, the food was beautiful and fresh with a huge selection of food for every nationality. Our room was lovely and very clean the amenities were great. Loved the comfy bed and the thick lush towels. The pool was nice and cool considering how hot it was, we really appreciated cooling off in the main pool. We did find the price of your acholic drinks were very expensive,so could only afford to have a couple during happy hour which made them a little more affordable. The staff were all lovely and especially your Pool & Bar F&B Service Manage (Sabre Nelson) he was so friendly and helpful and he works so hard and really does a fantastic job. He went out of his way on checking in on us and having time for a quick chat. Would definitely recommend your hotel to friends and family.

Dear Jenny S., Thank you for taking the time to share your experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed your three-night stay with us and found our resort to be comfortable and well-equipped. It is always gratifying to know that our guests appreciate the beauty of our facilities and the extensive selection offered at our buffet. We strive to provide a diverse culinary experience that caters to various tastes, and it is wonderful to learn that you found the food to be fresh and delightful. We are particularly pleased that you found your room to be lovely and clean, and that you enjoyed the comfort of our plush beds and thick towels. It is also great to hear that you were able to cool off in our main pool, especially during the hot weather. Your feedback regarding the pricing of alcoholic beverages has been duly noted. While we aim to provide a premium experience, we recognize that pricing can sometimes be a concern for our guests. We are glad you were able to enjoy happy hour, which offers more affordable options. Moreover, I will certainly pass along your kind words to Sabre Nelson and the rest of our team. It is heartening to hear that their dedication and friendliness made a positive impact on your stay. Thank you for recommending Sofitel Dubai The Palm to your friends and family; we hope to welcome you back for another memorable experience in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Aleena A. Families - Confirmed reviews ALL

Thank you for an amazing experience with Sofitel. Had a nice and refreshing 2 days of stay in the resort and was a memorable one. House service guy Mr. Abul has done an amazing job by decorating the room as we requested for our anniversary. Delicious food served in the buffet and the premier lounge access was the highlight . me and my family loved the stay and we are going to choose Sofitel again.

Dear Aleena A., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you had an amazing experience during your two-day visit and that our resort contributed to creating memorable moments for you and your family, especially in celebration of your anniversary. It brings us great joy to know that Mr. Abul was able to meet your expectations with the room decoration and that the culinary offerings at our buffet, along with the premier lounge access, enhanced your stay. Your appreciation for our team members and services is truly valued, as it motivates us to continue delivering exceptional experiences to our guests. We are thrilled to learn that you plan to choose Sofitel for your future travels. It will be our pleasure to welcome you back for another enjoyable stay. Should you have any specific requests during your next visit, please feel free to let us know in advance. Warm regards, Rosebella A. Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.5/5

Harjinder S. D. Families - Confirmed reviews ALL

Nice property right type of guests and staff all exceptional and helpful.

Dear Harjinder S. D., Thank you for your kind words regarding our exceptional staff and the overall experience at our property. We take great pride in providing outstanding service and ensuring our guests feel welcomed and valued. It is gratifying to know that you found our team to be helpful and that the atmosphere contributed positively to your stay. We look forward to welcoming you back in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.5/5

Amir B. Couples - Confirmed reviews ALL

Overall, everything was perfect. The location, beach, and spa experience were all excellent and made our stay very enjoyable. However, there are a few areas that could be improved. The check-in experience needs more attention. The staff charged me an additional amount based on the total room reservation, overlooking the fact that I had booked using a combination of points and cash. After I noticed the mistake following the payment, the staff had to open a credit to adjust the incorrect charge. The restaurant reception staff were excellent and very welcoming. However, the service from some of the waiters during the breakfast and dinner buffets could be improved, as several requests were ignored or not attended to. Overall, it was a very pleasant experience, and with some improvements in these areas, the service could be truly outstanding.

Dear Amir B., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed a comfortable stay and had a memorable anniversary celebration with us. It is wonderful to know that you appreciated our location, beach, and spa facilities, as we strive to provide exceptional experiences for our guests. I would like to address the concerns you raised regarding the check-in experience and billing process. We acknowledge that clarity in billing is crucial for a seamless arrival, and I regret that there was an oversight in your transaction. Our team is trained to handle various payment methods, including combinations of points and cash, and I will ensure that your comments are shared with the front desk team to enhance their attention to detail during check-in. Regarding your observations about the service during the breakfast and dinner buffets, we appreciate your kind words about our restaurant reception staff. However, it is disappointing to learn that the service from some of the waiters fell short of our usual high standards. We take guest feedback seriously and will convey your comments to the food and beverage team to ensure that all requests are promptly attended to in the future. Your insights are invaluable in our efforts to improve, and we sincerely appreciate your constructive feedback. We hope to welcome you back to Sofitel Dubai The Palm for another enjoyable stay, where we aim to provide an even more outstanding service experience. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.5/5

Genevieve R. Couples - Confirmed reviews ALL

Great experience ... I love this resort... its like a home from home. Great to see so many familiar staff faces. Unfortunately, not all restaurants were opened and so facilities reduced during our stay. Please see a few minor recommendations below... 1. Cabanas once paid for... the pool guards need to ensure other pool users do not keep trying to sit on steps etc. 2. Sometimes the wait for a buggy to the lobby from the apartments was too long. 3. TV remotes not always working in rooms on arrival. 4. Bose sound systems not fully plugged in and not working in the rooms on arrival. My husband had to connect these himself... although sound did not work in speakers in toilets and bathroom in apartments.

Dear Genevieve R., Thank you for taking the time to share your experience following your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you found our resort to be a home away from home and appreciated the familiarity of our dedicated staff. Your positive feedback serves as a great motivation for our team. We acknowledge the concerns you raised regarding the availability of our dining options during your stay. While we strive to provide an extensive selection of restaurants, there are times when some may not be operational due to various factors. We appreciate your understanding and ensure that your feedback will be shared with the management team to consider for future planning. Regarding the recommendations you provided, we will certainly take them into account as we continually seek to enhance our guest experience. Your suggestion about the cabanas is valuable, and we will remind our pool staff to monitor the usage effectively to ensure all guests can enjoy the facilities comfortably. We also appreciate your comments about the buggy service and the room amenities. Timeliness is essential for our buggy transportation, and we will review our operational procedures to enhance efficiency. Additionally, the functionality of in-room technology, such as TV remotes and sound systems, is crucial for our guests' comfort, and we will address these concerns with our maintenance team to ensure everything is in working order upon arrival. Thank you once again for your thoughtful feedback. We look forward to welcoming you back to Sofitel Dubai The Palm for another beautiful stay. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Madeeha A. Couples - Confirmed reviews ALL

Came for my birthday stay, very nice staff. Surprised me with a birthday cake in the room and when I went for dinner at potterhouse. So wholesome

Dear Madeeha A., Thank you for sharing your delightful experience with us. It brings us immense joy to know that you enjoyed your birthday stay and appreciated the thoughtful surprise arranged by our team. We take pride in our dedicated staff who strive to create memorable moments for our guests. Your kind words inspire us to continue delivering exceptional service. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.0/5

Catherine C. Families - Confirmed reviews ALL

Second year coming to Sofitel The Palm. Excellent experience every time.

Dear Catherine C., Thank you for your kind words regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you have enjoyed excellent experiences during your visits. It is our pleasure to provide memorable moments for our guests, and your continued patronage is greatly appreciated. We look forward to welcoming you back for a third year of fantastic experiences. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 3.5/5

Sarah H. Solo - Confirmed reviews ALL

Whilst the staff were friendly and the room comfortable, house keeping left a lot to be desired. I emailed ahead of my arrival asking for a flat sheet to be on my bed rather than a duvet. Arriving at 2.00am, I wanted to get to bed quickly. This hasn’t been done and had 2 attempts to get housekeeping to come and sort out for me. Tea and coffee facilities weren’t replaced. Shampoos etc weren’t replaced.

Dear Sarah H., Thank you for your feedback regarding your recent stay at Sofitel Dubai The Palm. I am pleased to hear that you found our staff friendly and your room comfortable. However, I sincerely apologize for the inconveniences you experienced with our housekeeping services. It is our priority to ensure that our guests' preferences are met, especially when communicated in advance. I regret that the flat sheet request was not addressed before your arrival. Additionally, I understand how disheartening it can be to have to follow up multiple times for housekeeping assistance. I appreciate your patience in this matter. Furthermore, the oversight with the replenishment of tea and coffee facilities, as well as toiletries, is not reflective of our usual standards. Please be assured that we will review these issues with our housekeeping team to enhance service delivery in the future. Your feedback is invaluable in helping us improve our offerings. Thank you once again for sharing your thoughts. We hope to have the opportunity to welcome you back in the future for a more seamless experience. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Umang A. Couples - Confirmed reviews ALL

Very good, friendly staff, very helpful

Dear Umang A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff to be friendly and helpful, as we strive to provide exceptional service to all our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable experience. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Chetan B. Families - Confirmed reviews ALL

This will be our 7th stay here in last 10 years. Amazing as always. thank you

Dear Chetan B., Thank you for your kind words and for being a loyal guest at Sofitel Dubai The Palm. It is a pleasure to hear that you enjoyed your recent stay with us and that we consistently meet your expectations. Your continued patronage over the years is genuinely appreciated, and we look forward to welcoming you back for many more memorable experiences. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Mohamed A. S. A. Families - Confirmed reviews ALL

Stayed for the second time this year in the resorts apartment. Staff across all departments are friendly and consistently go beyond expectations to ensure your stay is a pleasurable as possible. Fantastic buffet and restaurants along with outdoor pools and activities. Couldn’t recommend this hotel resort highly enough.

Dear Mohamed A. S. A., Thank you for your wonderful feedback regarding your recent stay at our resort. We are delighted to know that you and your family enjoyed our friendly staff, diverse dining options, and the various activities available. Your kind words serve as a great motivation for our team to continue providing exceptional service. We truly appreciate your recommendation and look forward to welcoming you back for another memorable experience. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Shaun B. Families - Confirmed reviews ALL

Such a fantastic hotel with amazing staff. The grounds were kept immaculate and nothing was too much trouble for our three young children. Would definitely return in a heartbeat

Dear Shaun B., Thank you for your generous feedback regarding your recent stay at Sofitel Dubai The Palm. It is delightful to learn that you found our hospitality exceptional and that our team made your experience enjoyable, especially for your children. We take pride in maintaining our grounds and ensuring that all our guests feel welcome and comfortable. We look forward to welcoming you and your family back in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 3.0/5

Laura M. Families - Confirmed reviews ALL

Stains on curtains and furniture, towel rail coming away from wall, spring poking out of mattress

Dear Laura M., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you found our staff to be friendly; however, I sincerely regret that your room did not meet the standards we strive to uphold. Your comments regarding the condition and cleanliness of the room are invaluable, and I will ensure they are addressed with our housekeeping team to enhance our guest experience. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.5/5

Naseer G. Families - Confirmed reviews ALL

It was a very great choice however it would have been best if the some spa facilities were free for guests like the jacuzzi and sauna

Dear Mr. G., Thank you for your kind words regarding your stay with us. It is gratifying to know that you found our accommodations comfortable and that our team made a positive impression during your visit. We appreciate your feedback about the spa facilities and understand how complimentary access to amenities like the jacuzzi and sauna would enhance the guest experience. Your comments will be taken into consideration as we continuously strive to improve our offerings. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Michael W. Families - Confirmed reviews ALL

Amazing suites and service, especially the premier lounge.

Dear Michael W., Thank you for taking the time to share your positive feedback regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you found our suites to be amazing and that our service, particularly in the premier lounge, met your expectations. It is always our goal to provide guests with a relaxing experience, and your kind words inspire our team to continue delivering exceptional service. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.5/5

Aman N. Families - Confirmed reviews ALL

Comfortable stay for us at Sofitel, Palm. We were with our 4 month old baby and the staff was kind enough to upgrade us to a junior suite as well as providing necessary items such as a baby crib and bottle warmer to aid our stay.

Dear Aman N., Thank you for sharing your positive feedback regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed our prime location and spacious accommodations, and that our team was able to enhance your experience by providing a junior suite along with essential amenities for your baby. Your comfort and satisfaction are our top priorities, and we hope to welcome you back soon for another memorable stay. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.0/5

Menesha P. Business - Confirmed reviews ALL

Spacious apartment, very helpful staff getting rooms satisfactory.

Dear Menesha P., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your apartment spacious and that our staff were able to assist you effectively. Our team is dedicated to ensuring a pleasant experience for all our guests, and it is gratifying to know that their efforts made a positive impact on your visit. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Other web-users rate our hotel

  • 1,909 reviews 9/10 Location
  • 3,305 reviews 7.7/10 Room
  • 10,713 reviews 9.3/10 Service
  • 18 reviews 6.3/10 WiFi
  • 4,257 reviews 8.8/10 Food
  • 2,176 reviews 9/10 Vibe
  • 1,652 reviews 8.3/10 Amenities
  • 1,172 reviews 6.6/10 Cleanliness

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Dubai Hotels