Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.6/5 4,072 reviews

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Description

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

Book this hotel
Room 1

Indulge in a blissful retreat with sweeping views of Palm Jumeirah. King-size Sofitel MyBed, bathroom with separate rain shower and deep soak tub. L'Occitane luxe amenities and a nightly turndown.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 44 m² / 473 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

While this room doesn't provide picturesque vistas of the sea, you can enjoy a tranquil retreat. Complimentary Wi-Fi, 40 inch LED TV, Separate rain shower and bath tub, Tea & Coffee amenities, Kids Club access, Max occupancy on existing bedding only.

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Indulge in a blissful retreat with sweeping views of Palm Jumeirah. Twin room with Sofitel MyBed, bathroom with separate rain shower and deep soak tub. L'Occitance luxe amenities and a nightly turndown.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

Signature Palm Suite, Resort View, 1 bedroom, 1 king bed & 1 sofa bed

One bedroom suite with natural tones design, The Premier Lounge access, Private balcony, Direct beach access, Standalone deep soak tub & walk-in rain shower, Separate living room with sofabed, 2 LED TVs, Tea & coffee machine, Minibar.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

JUNIOR SUITE , Club Access, 1 King Size Bed, Sofabed, Private Balcony

Blending comfort with style our Junior Suites are the perfect match for a holiday made in heaven with access to the Premier Lounge. Features a plush king-size Sofitel MyBed, a separate living area with a sofa bed & large open-plan bathroom.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

JUNIOR SUITE SEA VIEW, Club Access, 1 King Size Bed, Sofabed, Private Balcony

Perfect for a family retreat this 1 bedroom suite features a private balcony with a sea view, a master bedroom with king-size Sofitel MyBed, and open plan bathroom & spacious living room with sofa bed. The Premier Lounge access complements the experience.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

PRESTIGE SUITE SEA VIEW, Club Access, 1 King Size Bed, Sofa bed, Living Room

Designed for ultimate comfort and luxury with spacious master bedroom, opulent bathroom, and a living area with sofa bed designed for relaxation and entertainment. Enjoy access to the Premier lounge for added sophistication

  • Views:

    Ocean/Sea view or Panorama view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DVD player
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

OPERA SUITE SEA VIEW, Club Access, 2 King Size Beds, 2 Bedrooms, Living Room

These suites will cocoon you in 2 separate bedrooms with plush king-size Sofitel MyBed, open-plan ensuite bathrooms, L'Occitane amenities, and a spacious living room & dining area. The ultimate oasis for relaxation with Premier Lounge access.

  • Views:

    Ocean/Sea view or Panorama view or Pool side or Sea side

  • Most of the accommodation:

    Terrace

Max. number of persons
5
Area
From 125 m² / 1345 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

THE PALM SUITE with Butler, 3 bedrooms, Private Terrace with Jacuzzi

The Master Suite offers a king bedroom, lavish ensuite with soaking tub, and dressing room. Three more chic bedrooms, dining room with kitchen, office, and two terraces with stunning Palm Jumeirah and sea views complete this luxury retreat.

  • Views:

    Ocean/Sea view or Panorama view or Pool side or Sea side

  • Most of the accommodation:

    Terrace

Max. number of persons
9
Area
From 450 m² / 4843 sq ft

Bedding

King size bed(s) x3

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Mini Bar
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DVD player
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Apartment

FAMILY ONE BEDROOM APARTMENT SEA VIEW, 1 king bed & 1 sofa bed, Fully equipped kitchen

Expansive family apartment with relaxing sea views, master bedroom with Sofitel MyBedTM, bathroom with standalone bathtub & rainfall shower, L'Occitane amenities, living room with double sofa bed & dining area, private balcony. Access to Kid's Club.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 75 m² / 807 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

FAMILY TWO BEDROOM APARTMENT RESORT VIEW, 1 king bed & 2 Single beds, Fully equipped kitchen

Family residence with resort views, master bedroom with king bed, en-suite bathroom & walk-in closet. Guest room with 2 single beds & bathroom. Separate living, dining area & open kitchen. Guest WC. Private balcony or terrace. Access to Kid's Club

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 135 m² / 1453 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

FAMILY TWO BEDROOM APARTMENT SEA VIEW, 1 King Bed & 2 Single beds, Fully equipped kitchen

Spacious residence with sea views, master bedroom with king bed, en-suite bathroom & walk-in closet. Guest room with 2 single beds & bathroom. Separate living, dining area & open plan kitchen. Guest WC. Private balcony. Access to Kid's Club

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 135 m² / 1453 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

FAMILY THREE BEDROOM APARTMENT SEA VIEW, Top Floor, 2 King Beds & 2 Single Beds, Kitchen

Generous family residence with sprawling sea views, open plan kitchen, dining table for 8, and living area. Master bedroom with en-suite bathroom. 2 guest rooms with en-suite bathroom. Guest WC. Wraparound private balcony. Access to Kid's Club.

  • Views:

    Courtyard View

Max. number of persons
6
Area
From 265 m² / 2852 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Villa

Eden Villa, Private 4 Bedroom Villa, Private Pool & Beach, Garden, Sunset Terrace

A secluded haven just for you. The epitome of impeccable sophistication, enjoy the privacy of your private pool surrounded by exquisitely landscaped gardens, or indulge in an evening with friends on the rooftop terrace.

  • Views:

    Sea side

Max. number of persons
8
Area
From 750 m² / 8072 sq ft

Bedding

Single bed(s) x2

Twin bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Refrigerator/freezer
  • Complementary in room coffee or tea
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Villa

Riviera Villa, Private 4 Bedroom Villa, Private Pool & Beach, Garden, Rooftop Terrace

A private entrance, away from the rest of the world. Lush gardens concealing an opulent sanctuary. Outdoor pool with Jacuzzi, your private beach and cinema room, our Riviera Villa is at once lavish and welcoming.

  • Views:

    Garden View or Ocean/Sea view or Sea side

  • Most of the accommodation:

    Balcony or Private Pool or 4 bedrooms

Max. number of persons
8
Area
From 742 m² / 7986 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Villa

Palm Villa, Private 4 Bedroom Villa, Private Pool & Beach, Garden, Rooftop Terrace

Surrounded by our lush gardens, immerse yourself in the silky waters of your secluded pool or keep up with your fitness routine in your very own gym. With a private cinema, BBQ area and a spacious rooftop terrace, you're truly in a world of your own.

  • Views:

    Courtyard View or Ocean/Sea view

  • Most of the accommodation:

    Balcony or Private Pool or Dining room / area or Additional living room / area or 4 bedrooms

Max. number of persons
8
Area
From 750 m² / 8072 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Mini Bar
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • DUBAI INTL AIRPORT Additional charge
  • DXB Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 546 rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • 237 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • French
  • Indonesian
  • Italian
  • Russian
  • Thai
  • Turkish

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Pool Table
  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

9 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Bicycles with children''s seats
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Green area
  • Children''s TV Channels

Well-being

Infinity Pool

  • Outside
  • On site

Sofitel Fitness

  • On site
  • Hammam
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage

Sports and leisure

Gym

  • Nearby

Tennis Additional charge

  • On site

Private beach

  • On site

Volleyball

  • Nearby

Jogging track

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 623 parking spaces
  • Max Limited Height: 1.5 m / 4.92 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking
  • TESLA recharging units

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Porterhouse on Palm Jumeirah: A refined steakhouse experience with prime cuts, fresh seafood, and unique dishes like hand-cut Wagyu tartare.

Book

Enter an elegant yet comfortable lounge and café, where a natural color palette exudes calm and refinement. Pause for morning coffee or afternoon tea, and choose a house-made French pastry from the display case.

Family-friendly, scrumptious, and unique, offers a one-of-a-kind seafood menu that will delight your palate. Surrounded by magnificent natural scenery and featuring Pagoda-style seating, our premium seafood restaurant in Dubai is a feast for the senses.

Book

The Premier Lounge is our distinctive and stylish venue where luxury travelers meet and dine during their holiday escape. This exclusive lounge is located on the ground floor of the main resort building.

Family-friendly restaurant, A generous buffet to satisfy every craving for breakfast and dinner. At live cooking stations, chefs prepare Arabic and global favourites sure to please every family member, with a little theatre thrown in, too.

When everyone in your group wants something different to eat, come to The World Eatery. Here the specialties of the house are favourites from the four corners of the globe - often in generous portions made to share.

Whether dining indoors or at the water's edge, this restaurant and bar brings the ambiance and flavour of the tropics to your table or lounge chair. By night Maui transforms into an Indian cuisine restaurant with delicacies from all four corners of India.

Hong Loong Pan-Asian cuisine restaurant invites diners to experience the best of Asian fusion food with influences from South East Asia.

Porterhouse Bar

This bar is a laid-back lounge for sipping vintage cocktails and enjoying a flavoured shisha alone or with friends. Relax in an ambiance characterised by subdued lighting and dark wood accents opening to a spacious terrace.

Bar Type
BAR
Capacity
96
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

This bar is a laid-back lounge for sipping vintage cocktails and enjoying a flavoured shisha alone or with friends. Relax in an ambiance characterised by subdued lighting and dark wood accents opening to a spacious terrace.

A generous buffet to satisfy every craving for breakfast. At live cooking stations, chefs prepare Arabic and global favourites sure to please every family member, with a little theatre thrown in, too.

With six temperature-controlled outdoor pools, you could experience a different swimming spot each day of a week-long stay. Our main pool faces the beach and appears to blend into the sea.

Look out over palm trees and the Arabian Sea while working out on state-of-the-art treadmills, weight machines, stair steppers, punching bags and much more. Certified fitness instructors are on hand to offer assistance, advice and personalize a workout pr

Sofitel SPA with L'Occitane offers a haven of relaxation inspired by the natural products from France's Provence region. After emerging from your indoor treatment room or private couple's suite, explore six indoor and outdoor swimming pools.

A stunning destination for your special day. With breathtaking indoor and outdoor venues on Palm Jumeirah, Sofitel Dubai The Palm offers the perfect backdrop for your dream wedding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,072 reviews

Customer review rating 3.5/5

Amna A. Families - Confirmed reviews ALL

Dear Amna A., Thank you for sharing your experience with us. We are pleased to hear that you found our property beautiful and enjoyable. However, we sincerely apologize for any inconvenience caused by the cooking odors in your apartment. Your feedback is invaluable to us, and we will take it into consideration as we continuously strive to enhance our guests' comfort and satisfaction. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Muna J. Families - Confirmed reviews ALL

Dear Muna J., Thank you for your kind words regarding your recent stay at Sofitel Dubai The Palm. We are thrilled to hear that you found our resort beautiful and welcoming, and that our staff made you feel cared for during your visit. Your appreciation for their friendliness and professionalism is truly valued, and we look forward to welcoming you back for another memorable experience. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 2.0/5

Mohammed A. Families - Confirmed reviews ALL

Dear Mohammed A., Thank you for sharing your feedback regarding your recent stay at Sofitel Dubai The Palm. We are glad to hear that you found our resort beautiful and that your daughter enjoyed our swimming pools and beach facilities. It is always rewarding to create a memorable experience for families celebrating special occasions. However, I am truly sorry to learn that aspects of your stay fell short of your expectations for a five-star luxury experience. Your comments regarding the recognition of your VIP status and the proactive communication regarding your room upgrade are duly noted. We aim to provide seamless service and it is disappointing to hear that this was not reflected during your interactions with our team. I appreciate your acknowledgment of the polite demeanor of our reception staff, and I will ensure that your insights are shared with the relevant departments to enhance our service delivery. I understand your concerns regarding the atmosphere in the breakfast restaurant. It is our goal to create an environment that is welcoming and warm, and I regret that the presence of management staff did not contribute positively to your experience. Your feedback is invaluable as we strive to improve the balance between oversight and guest engagement. Regarding the omission of your dining credit from your final invoice, I am pleased to hear that our management team was able to address the issue promptly. We appreciate your understanding in this matter. Additionally, I will communicate your concerns about the pricing and description of our food and beverage offerings to our culinary team, ensuring that we maintain transparency and quality in our offerings. Your insights into the qualities that define luxury hospitality are invaluable, and I assure you that we will take your feedback to heart as we work towards enhancing our guest experience. Thank you once again for your constructive comments. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Neil Z. Business - Confirmed reviews ALL

Dear Neil Z., Thank you for your wonderful feedback regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed your accommodation and found our team’s service to be fantastic. It is our goal to provide exceptional experiences for all our guests, and your kind words affirm our commitment. We look forward to welcoming you back for your next visit. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Khalid M. Families - Confirmed reviews ALL

Dear Khalid M., Thank you for your kind words regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that our hospitality exceeded your expectations and that you found your stay to be comfortable. It is always rewarding to know that our efforts contribute to a positive experience for our guests. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Dear Amna A., Thank you for sharing your experience with us. We are pleased to hear that you found our property beautiful and enjoyable. However, we sincerely apologize for any inconvenience caused by the cooking odors in your apartment. Your feedback is invaluable to us, and we will take it into consideration as we continuously strive to enhance our guests' comfort and satisfaction. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Muna J. Families - Confirmed reviews ALL

Loved every moment, the resort was beautiful, clean and very welcoming. Every staff member was friendly/warm and very professional. We felt taken care of and loved it.

Dear Muna J., Thank you for your kind words regarding your recent stay at Sofitel Dubai The Palm. We are thrilled to hear that you found our resort beautiful and welcoming, and that our staff made you feel cared for during your visit. Your appreciation for their friendliness and professionalism is truly valued, and we look forward to welcoming you back for another memorable experience. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 2.0/5

Mohammed A. Families - Confirmed reviews ALL

We stayed at Sofitel Dubai The Palm for six nights as a family, celebrating our daughter’s second birthday. The resort itself is beautiful, with lovely swimming pools, beach facilities, and an environment our daughter genuinely enjoyed. Unfortunately, the overall hospitality experience did not consistently match the standards we expected from a five-star luxury resort. Our reservation was made through Visa Luxury Hotel Collection, which included VIP recognition, a complimentary room upgrade subject to availability, and a USD 100 Food & Beverage credit. The reception staff were polite and pleasant, and I appreciate their courteous manner. However, our VIP status was not meaningfully recognised or explained. Obtaining a suite with an improved view required considerable discussion and persistence rather than a proactive explanation of the upgrade benefits associated with our reservation. One particularly disappointing aspect was the atmosphere at the breakfast restaurant. The team members welcoming guests at the entrance were friendly and professional. However, there appeared to be an unusually large number of supervisory or managerial staff wearing formal suits throughout the restaurant. Rather than creating an atmosphere of attentive hospitality, several of these individuals came across as aloof, overly self-important, and disengaged from guests. Their constant presence did not translate into any noticeable improvement in service or personal attention. At times, their manner felt more authoritative than welcoming, which was particularly disappointing in a luxury hospitality environment. This distinction matters: the frontline employees often demonstrated more genuine warmth and hospitality than those who appeared to be their managers. The USD 100 dining credit was also omitted from our final invoice despite significant restaurant expenditure. I discovered the omission after checkout and had to submit a formal complaint. To the hotel’s credit, management subsequently acknowledged the error, apologised, and confirmed that a refund had been initiated. Food and beverage prices were exceptionally high, particularly for ordinary soft drinks and children’s beverages, which detracted from the overall value of the experience. In particular, a drink listed as “fresh juice” and priced at AED 41 was served as carton juice rather than freshly squeezed juice. This was misleading and did not reflect the standard expected from a luxury resort. I had expected the juice to be freshly prepared in front of me. While the physical resort and family facilities are commendable, the consistency of hospitality, managerial attitude, attention to detail, transparency in menu descriptions, and recognition of confirmed booking benefits require substantial improvement. Luxury hospitality is not demonstrated by the number of managers walking around in suits. It is demonstrated through genuine warmth, humility, attentiveness, and making every guest feel valued. Unfortunately, those qualities were not consistently evident during our stay.

Dear Mohammed A., Thank you for sharing your feedback regarding your recent stay at Sofitel Dubai The Palm. We are glad to hear that you found our resort beautiful and that your daughter enjoyed our swimming pools and beach facilities. It is always rewarding to create a memorable experience for families celebrating special occasions. However, I am truly sorry to learn that aspects of your stay fell short of your expectations for a five-star luxury experience. Your comments regarding the recognition of your VIP status and the proactive communication regarding your room upgrade are duly noted. We aim to provide seamless service and it is disappointing to hear that this was not reflected during your interactions with our team. I appreciate your acknowledgment of the polite demeanor of our reception staff, and I will ensure that your insights are shared with the relevant departments to enhance our service delivery. I understand your concerns regarding the atmosphere in the breakfast restaurant. It is our goal to create an environment that is welcoming and warm, and I regret that the presence of management staff did not contribute positively to your experience. Your feedback is invaluable as we strive to improve the balance between oversight and guest engagement. Regarding the omission of your dining credit from your final invoice, I am pleased to hear that our management team was able to address the issue promptly. We appreciate your understanding in this matter. Additionally, I will communicate your concerns about the pricing and description of our food and beverage offerings to our culinary team, ensuring that we maintain transparency and quality in our offerings. Your insights into the qualities that define luxury hospitality are invaluable, and I assure you that we will take your feedback to heart as we work towards enhancing our guest experience. Thank you once again for your constructive comments. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Neil Z. Business - Confirmed reviews ALL

Business trip, but LOVE this accommodation, fantastic service and support from the team

Dear Neil Z., Thank you for your wonderful feedback regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed your accommodation and found our team’s service to be fantastic. It is our goal to provide exceptional experiences for all our guests, and your kind words affirm our commitment. We look forward to welcoming you back for your next visit. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Khalid M. Families - Confirmed reviews ALL

Thank you for great hospitality… will love to stay again.

Dear Khalid M., Thank you for your kind words regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that our hospitality exceeded your expectations and that you found your stay to be comfortable. It is always rewarding to know that our efforts contribute to a positive experience for our guests. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.5/5

Kamogelo T. Couples - Confirmed reviews ALL

Firstly, as someone who used to worked in this industry under the same parent company I always look forward to being on the other side of things. We were welcomed by Lorenzo at the reception very pleasant engagement with him. He created a very natural environment that allowed us to have such an organic conversation. Gave me Duty Manager vibes not sure if he is one but reckon he would be a good one. Extend us an upgrade and late checkout so thank you . Explained all the facilities even though I mentioned I come along to the spa still took his time to familiarize me and my partner. Love it. Only feedback restaurant closing all at the same time a bit inconvenient if your on half board and want to eat out 11 PM is a bit too early . Lovely hotel will be back as per usual. Thanks to Sunday from Laguna Beach amazing guy.

Dear Kamogelo t., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Dubai The Palm. It is always a pleasure to welcome returning guests, especially those who have experience in the hospitality industry. Your acknowledgment of our team members, particularly Lorenzo at the reception and Sunday from Laguna Beach, is greatly appreciated. I will ensure that your kind words are passed along to them, as they embody the warm and engaging service we strive to provide. I am delighted to learn that you enjoyed your experience and that your interactions contributed to a positive atmosphere during your stay. It is our goal to create a welcoming environment for all our guests, and it is gratifying to know that Lorenzo made your check-in process memorable. I also appreciate your understanding regarding the upgrade and late checkout; we aim to provide flexibility wherever possible for our valued guests. Regarding your feedback about restaurant hours, I understand how this can impact your dining experience, especially during late hours. Our restaurants typically operate within specific hours, and while we strive to accommodate our guests’ preferences, there are operational considerations that guide these decisions. Your input is valuable, and I will share your thoughts with our management team for future consideration as we continually seek to enhance guest satisfaction. Thank you once again for your kind words and constructive feedback. We look forward to welcoming you back to Sofitel Dubai The Palm for another memorable stay. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.5/5

Natasha K. Couples - Confirmed reviews ALL

All staffs are very helpful and friendly, hotel looks amazing and it was a very comfortable stay.

Dear Natasha K., Thank you for sharing your wonderful experience at Sofitel Dubai The Palm. We are delighted to hear that you found your stay comfortable and that our team made a positive impact with their friendly and helpful service. Your kind words inspire us to continue providing exceptional hospitality. We look forward to welcoming you back for another amazing stay in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 3.5/5

Furqan S. Families - Confirmed reviews ALL

I must say i like Sofitel, whenever i stay in Sofitel my expectations are higher to be honest. I choose sofitel this time as I dont want to risk anything for my stay, Being said that my experience was a mix of good & bad, welcome was bad had to announce my arrival no such welcome but then taken care of later, as a compensation i was provided with an upgrade which i would say was the best part no doubts. Facilities were great pool timming were awsome. Beach was full of algae didnt like it as its beach front property but cant get it as it was too much green. Club access was ok as i believe snacks should be available through out thier openning hours and buffet items need to be enhanced in my opnion, i was little disappointed by the variety of foods in premier lounge, had to choose manava for tge breakfast which was a great experience 10/10. Kids club and kids pool need more enhancements i guess. Even though i was staying in opera suite but one of the AC was cooling enough so i did suffer with lack of sleep honestly, but compensations were given by hotel which was great. So my overall analysis few areas need to be improved and expected to be 5 star not every time guest needs to call to get the attention. But staycation was good but not something i would say extra ordinary.

Dear Mr. S., Thank you for sharing your detailed feedback regarding your recent stay at Sofitel Dubai The Palm. I appreciate your loyalty to our brand and understand that your expectations were high, given your previous experiences with us. I regret to hear that your arrival did not meet the standards we strive for, and I appreciate your patience as we resolved the situation. It is gratifying to know that the room upgrade was a highlight of your stay, and I am pleased that you enjoyed our pool facilities. I take your comments about the beach seriously, as we are committed to providing a pristine environment. While natural phenomena can occasionally affect beach conditions, we continuously work to maintain and enhance our beachfront areas. Your observations regarding the Premier Lounge and the Kids Club are valuable, and I will ensure that they are shared with the relevant teams. We aim to provide a diverse selection of food items and snacks, and it is disappointing to learn that we did not meet your expectations in this regard. Furthermore, I understand the importance of a comfortable environment for a restful night's sleep; I am glad that our team was able to assist you during your stay concerning the air conditioning issue. We strive to provide a remarkable experience for all our guests, and your insights will be instrumental in our ongoing efforts to improve our services. I sincerely hope that you will consider staying with us again in the future, where we will endeavor to exceed your expectations. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Ali A. L. Families - Confirmed reviews ALL

My brother and I visited Sofitel The Palm for a 1-night stay to celebrate my return to Dubai after 4 years of my studies abroad. We were provided a complimentary upgrade to the Signature Palm Suites.

Dear Ali A. L., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that your experience exceeded your expectations and that you enjoyed the complimentary upgrade to the Signature Palm Suites. It is always a pleasure to celebrate special moments with our guests. We look forward to welcoming you back to Sofitel Dubai The Palm in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.0/5

Silambarasan G. Families - Confirmed reviews ALL

Everything was good except their Call centre service.

Dear Silambarasan G., Thank you for your positive feedback regarding your recent stay at Sofitel Dubai The Palm. We are pleased to hear that you enjoyed your time with us. However, we regret that the service from our call center did not meet your expectations. Your comments are valuable, and we will take them into consideration as we continually strive to enhance our guest experience. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.5/5

Samantha J. V. Families - Confirmed reviews ALL

We really enjoyed the stay the food hotel and staff was amazing only thing to improve on is with the half board package I think a drink of water should atleast be included we was charged per bottle.

Dear Samantha J. V., Thank you for sharing your wonderful experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed your stay with your family and appreciated our food and staff. Your feedback regarding the half board package is valued, and we will take it into consideration as we continuously strive to enhance our guest experiences. We hope to welcome you back in the future for another memorable visit. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.5/5

Deborah S. Couples - Confirmed reviews ALL

really wonderful and would go back to stay again

Dear Deborah S., Thank you for your kind words regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you appreciated our prime location, diverse dining options, and the service provided by our team. Your positive feedback is greatly valued, and we look forward to welcoming you back for another wonderful experience in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Jatinder W. Families - Confirmed reviews ALL

Nice clean and comfortable place to stay with very professional staff.

Dear Jatinder W., Thank you for your kind words regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you appreciated our prime location as well as the cleanliness and comfort of our accommodations. Our team takes great pride in providing exemplary service, and your recognition means a lot to us. We look forward to welcoming you back on your next visit. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.5/5

Preenay S. Families - Confirmed reviews ALL

Overall very good. Slight hiccup with my room as I booked the 1 bed sea view room but was given a resort view room. This was rectified after the first night. I initially stayed at Sofitel the Palm in 2023. Rooms do need a bit of TLC. Overall though not much else to say other than it is an excellent value for money family resort

Dear Preenay S., Thank you for sharing your feedback regarding your recent stay at Sofitel Dubai The Palm. We are pleased to hear that you found our resort to be an excellent value for money. We appreciate your understanding regarding the initial room mix-up and are glad that it was resolved to your satisfaction. Your comments about the room maintenance will be taken into consideration as we continually strive to enhance our guests' experiences. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 3.0/5

Daniel F. Couples - Confirmed reviews ALL

Hotel is clean and loverly the buffet restaurant let's it down with poor choice and lack of fruit options. Staff are very good but are over the top, being asked if your food is ok 6-8 times while eating is to much. On check in i did experience a bit of a hard sell to upgrade to premium didnt like no as an answer but 1600 egp was a little rich. Had 2 rooms as first was a rubbish view and def not a palm view that I paid for, cant see how you get a palm view on the 1st floor looking a wall and it smelt of mould. 2nd room was a lot better and a higher floor for view.

Dear Daniel F., Thank you for taking the time to share your insights regarding your recent stay at Sofitel Dubai The Palm. Your feedback is invaluable to us, and I appreciate your comments about the cleanliness and overall aesthetics of our hotel. I am glad to hear that you found our hotel to be lovely and that our staff made a positive impression. We strive to provide attentive service, and it is unfortunate that you felt our approach was excessive. Your experience will be shared with our team to ensure we strike the right balance in our guest interactions. I would like to address your concerns regarding the buffet dining experience. While we endeavor to offer a variety of options, I understand that your expectations were not met in terms of the selection and fruit availability. Your feedback will be communicated to our culinary team as we continuously seek to enhance our dining offerings. Regarding your room assignment, I apologize that your initial accommodations did not meet your expectations, particularly in terms of the view. I am pleased to know that the second room provided a more satisfactory experience. We appreciate your understanding and patience as we worked to find a more suitable option for you. As for our premium upgrade options, we aim to provide guests with opportunities that enhance their stay, and I regret that this aspect did not resonate with you. Our staff is trained to respect guests' decisions, and your feedback will contribute to refining our approach in the future. Once again, thank you for your comments. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Alison S. Families - Confirmed reviews ALL

The apartment was superb and the location stunning, to sit on the balcony and see the views no money could buy. Staff so courteous and nothing too much trouble

Dear Alison S., Thank you for your wonderful feedback regarding your recent stay with us. It is gratifying to know that you found your apartment superb and enjoyed the stunning views from your balcony. Our team is dedicated to providing exceptional service, and I am pleased to hear that their courteousness made a positive impact on your experience. We look forward to welcoming you back for another memorable stay. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 0.5/5

Liu N. Business - Confirmed reviews ALL

deduct money without confirmation. and no response.

Dear Liu N., Thank you for sharing your feedback regarding your recent experience. I sincerely apologize for any confusion caused by the deduction of funds from your account. Please be assured that our team is committed to providing clarity and support, and I encourage you to reach out to our customer service for assistance. Your satisfaction is important to us, and we appreciate your patience as we work to resolve any concerns. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.5/5

Anita S. Friends - Confirmed reviews ALL

I had a lovely trip as the hotel staff were extremely accommodating. The majority of the other guests seemed to be staying overnight for a flight transfer.

Dear Anita S., Thank you for sharing your delightful experience at Sofitel Dubai The Palm. We are thrilled to hear that our team made your stay enjoyable with their accommodating service. It is always a pleasure to host guests who are traveling for various purposes, and we appreciate your recognition of the unique atmosphere created by our diverse clientele. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.0/5

Per D. Couples - Confirmed reviews ALL

We had a nice and enjoyable holiday as a couple. Mostly comfortable and relaxing with few flaws and things that could have been better considering the luxury standard of the resort.

Dear Dr. D., Thank you for taking the time to share your experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed a comfortable and relaxing holiday with us. We appreciate your feedback regarding the areas that could be improved, as we continuously strive to enhance our services to meet the luxury standards expected by our esteemed guests. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 3.5/5

Aashish P. Solo - Confirmed reviews ALL

During check-in, your staff refused to take a card and deposit and said it was not needed. I couldn't charge any purchases to the room during the stay, I had to pay immediately for all drinks, dinner and spa treatments which was awkward and had to go back to the room to get my cash / cards several times. I Booked 2 spa treatments and again couldn't charge it to the room and offered to pay on the day. On the day I checked out and had 20% discount applied to my room and the spa reception refused to give me discount as I had already checked out when the day before I could have just charged it to the room. It seems this resort is interested in volume and quick turnaround over quality compared to other 5star resorts in the area. Several staff said please come back and I genuinely do not know if I would.

Dear Aashish P., Thank you for taking the time to share your experience at Sofitel Dubai The Palm. We genuinely value your feedback as it helps us to improve our services and ensure a memorable stay for all our guests. I am pleased to hear that you appreciated the service and found your stay comfortable. However, I regret to learn that your experience did not meet your expectations, particularly regarding the payment procedures and the handling of your spa treatments. Our aim is always to provide a seamless experience, and I apologize for any inconvenience that you faced during your interactions with our staff. Regarding the policy on charging to the room, it is typically our standard to allow guests to charge various expenses to their rooms for convenience. I understand how this aspect of your stay was disjointed, especially when it came to the spa services and the application of your discount. It is our intention to make every aspect of your stay enjoyable, and I regret that you had to return to your room multiple times for cash or cards. Your feedback regarding our approach to service volume versus quality is valuable, and I assure you that we strive to maintain the highest standards that our guests expect from a five-star resort. We appreciate your willingness to consider a return visit, and I hope you will give us another opportunity to provide you with the exceptional experience that our guests have come to expect. Thank you once again for your insights, which will be shared with our team. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Other web-users rate our hotel

  • 1,864 reviews 9/10 Location
  • 3,199 reviews 7.8/10 Room
  • 10,886 reviews 9.4/10 Service
  • 16 reviews 6.2/10 WiFi
  • 4,229 reviews 9/10 Food
  • 2,225 reviews 9.1/10 Vibe
  • 1,632 reviews 8.4/10 Amenities
  • 1,138 reviews 7.1/10 Cleanliness

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