Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.8/5 4,140 reviews

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Description

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

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Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  4,140 reviews

TripAdvisor Rating  4.7/5  17,158 reviews

Amazing resort.

TripAdvisor rating 5.0/5

Simon M TripAdvisor review

Another fantastic stay at the Sofitel on the palm Dubai. All of the staff were fantastic, as always! Special thanks to Aminul who looked after our room so well, especially all of the towel animals!! We will be back!

Dear Simon_millard, Greetings from Sofitel Dubai The Palm! We very much appreciate your comments following to stay experience at our French Polynesian themed resort. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

A wonderful holiday in a fabulous place

TripAdvisor rating 5.0/5

Voyage26735968667 TripAdvisor review

The Sofitel Dubai is a fabulous place beautifully maintained. The staff are very friendly and helpful, and someone is always on hand to assist. The several restaurants offer menus from around the world. A truly wonderful experience

Dear Voyage26735968667, Thank you very much for taking the time to share your wonderful feedback following your stay at Sofitel Dubai The Palm. We are truly delighted to know that you had such a memorable holiday and that you enjoyed the beauty of the resort, the variety of our restaurants, and most importantly, the warm and attentive service provided by our team. Your kind words about our colleagues being friendly, helpful, and always available are especially rewarding, as this is exactly the experience we strive to create for every guest. It is a pleasure to know that our diverse dining options and the overall ambiance of the resort contributed to what you describe as a “truly wonderful experience.” We sincerely appreciate your recommendation and look forward to welcoming you back for another fabulous stay in the near future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Nice stay

TripAdvisor rating 5.0/5

David F TripAdvisor review

Very nice. Room was kept very clean. The room service guy was very helpful all the time. Changed the mattress over after getting back ache.

Dear Y8618URdavidf, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and that your room was kept clean and comfortable. It is wonderful to know that our room service team could assist you promptly and ensure your comfort, including arranging the mattress change. Your kind words will be shared with the team, as they are a great source of motivation for our colleagues. We look forward to welcoming you back to Sofitel Dubai The Palm for another memorable stay. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Great meal

TripAdvisor rating 5.0/5

cowanelliot TripAdvisor review

Great meal and service, we were well looked after by the whole team, including Gualberto. Service was first rate and the staff were wonderful with the kids.

Dear cowanelliot, Greetings from Sofitel Dubai The Palm! We very much appreciate your comments following to stay experience at our French Polynesian themed resort. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Hong Loong Restaurant

TripAdvisor rating 5.0/5

A L TripAdvisor review

Had a beautiful meal in hong loong, excellent service from staff members Christine & Sharman. Would definitely recommend if visiting.

Dear S6720XKal, Greetings from Sofitel Dubai The Palm! We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai. We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us. Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them. Best Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

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