Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.7/5 1,474 reviews

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ALLSAFE approved hotel

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,474 reviews

TripAdvisor Rating  4.5/5  13,194 reviews

Certificate of excellence 2022

excellent service and team !!!

TripAdvisor rating 5.0/5

902tejasl TripAdvisor review

Mr. Binoy is an amazing manager at the hotel. He ensured our every visit at the hotel was excellent and memorable. His attention to details especially when it comes to dining at restaurants is really admirable. He took all our positive and negative feedback concretely and fixed everything for us. We visit sofitel regularly and everytime it turns out to be an amazing visit. Thank you Mr. Binoy !! Also thanks to Mr. Usman at the Laguna lounge for your excellent service and ensuring our visit was memorable. The food and vibes were more to crave for. Highly recommended.


TripAdvisor rating 5.0/5

Odyssey01168382028 TripAdvisor review

Said and samuel from front office were very helpful. Jowali from front office has always been friendly, patient and helpful. He exceptionally walks across the miles to give the best service and contributes to make our stay enjoyable.

Dear Valued Guest, Greetings from Sofitel Dubai The Palm! It is such a pleasure to read your compliments following your visit to Sofitel Dubai The Palm. You have summed up eminently nicely the guest experience we would hope all of our guests have that they feel recognized. It is all about the attention to detail, and joy of interacting with our guests, and hopefully giving great and thoughtful insights and recommendations. We are so privileged to have such a brilliant clientele, that we as ''Heartists'' should give you our best! Thank you for encouraging readers to experience staying in our hotel; we hope to see you soon in your second home. Sincerely, Rosebella Abraham Quality Assurance Manager Sofitel Dubai the Palm!

Lovely Relaxing Meal on the Palm

TripAdvisor rating 5.0/5

BenMaynard TripAdvisor review

Very pleasant meal in a lovely setting! Our waiter Milan was very attentive and helpful. Lovely hotel on the palm which is very relaxing compared to other nearby resorts. All staff around the resort are friendly and cannot do enough to help.

Dear valued Guest, Greetings from Sofitel Dubai The Palm! On behalf of the entire Sofitel team, I would like to express my gratitude while reading your detailed feedback following your recent stay. Nothing is more rewarding and encouraging for us than such a heart-warming note you shared. I am grateful for your compliments on the services of our “Heartists” Looking forward to welcoming you again. Best Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai the Palm!

Signature suite expérience

TripAdvisor rating 5.0/5

mostafanagy71 Couples - TripAdvisor review

Great expereince at Sofitel. signatures suite is absolutely amazing. Big thanks to Oleksandra, Waqas and Ian, who ensured we have everything we need. Butlers service is on top level. Adults only concept is great, unfortunately the stay was short but we are looking forward to come back.

Dear Valued Guest, Greetings from Sofitel Dubai The Palm! We very much appreciate your comments following to stay experience at our French Polynesian themed resort. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Very nice place and service

TripAdvisor rating 5.0/5

Yulia P TripAdvisor review

Myat very good and very professional. There's service very perfect! Menu is very nice! Everything is very beautiful and shining. Personals very professional. Atmosphere is comfortable! I recommend all my friends this place.

Dear Valued Guest, Greetings from Sofitel Dubai The Palm! We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai. We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us. Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them. Best Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

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