Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.8/5 1,364 reviews

Hotel extras

  • Polynesian-themed rooms, suites and furnished apartments

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

ALLSAFE approved hotel

Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,364 reviews

TripAdvisor Rating  4.5/5  12,355 reviews

Such a wonderful hotel!

TripAdvisor rating 5.0/5

B Kauthar S TripAdvisor review

Without doubt one of the favorite hotels I stayed during my time in Dubai! From our arrival to the end of our holiday (9 days), we were warmly welcomed by the extremely friendly staff. We loved the beautiful surroundings and clean space. However, I would like to extend my gratitude for a few staff who went the extra mile for us: 1. The Staff of the Premier Lounge club especially Jia, Jabeer, Sam, Rahul, Ibrahim, Shakirah and Akash. Secondly the staff of Manava Restaurant especially the general manager Manoj; staff Aadhikari, Chef Dharind chef Ashpak and the restaurant were very flexible in accomodating our taste buds (appreciate this!) and the restaurant supervisor deserves a special thanks. We had great days here, which obviously also added up to the experience. The atmosphere is so special that it really felt like home to me. All respect for the staff where there is a true sample of excellent hospitality!

Mini Break in the sun

TripAdvisor rating 5.0/5

Louise S Couples - TripAdvisor review

Sofitel The Palm was a delight The staff made us very welcome and could not do enough for you. Every restaurant was most welcoming. On our final evening at Hong Loong, Bijii was charming and very attentive. Most charming young man. Everyone at front of house, Men on the doors, room service all delightful. A very memorable pleasant stay.

6 stars resort

TripAdvisor rating 5.0/5

AdS A TripAdvisor review

The resort is simply incredible: clean , perfectly organized in every aspect notwithstanding the large amount of guests they can host. We stayed in a one bed apartment and it was simply the most comfortable accommodation we ever experienced (it came with fully equipped kitchen and its own washer and dryer). The staff was amazingly professional and always coming up with solutions and helpful suggestions to make the best of our vacation. A special mention goes to Ayman (all the way from Goa!) who assisted us at breakfast and dinner offering an impeccable service. In short , Our stay started as a two day vacation but was prolonged to 9.

Great trip

TripAdvisor rating 5.0/5

LinzRodge TripAdvisor review

Fantastic stay with great customer service. Housekeeping staff Demcy and team went above and beyond for our Niece making towel animals. Restaurants were all fantastic but Moana was definitely our favourite!

Very relaxing time away

TripAdvisor rating 5.0/5

Teni B TripAdvisor review

Gertrude was amazing! The facilities were great, and she was very helpful, very informative and personable. The pools were well maintained and I enjoyed the steam room and sauna. This was incredibly relaxing, just what I needed.

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Other web-users rate our hotel

  • 774 reviews 8.4/10 Location
  • 1,223 reviews 8.3/10 Room
  • 2,770 reviews 9.2/10 Service
  • 10 reviews 8.3/10 WiFi
  • 1,033 reviews 8.2/10 Food
  • 613 reviews 8.8/10 Amenities
  • 538 reviews 9/10 Vibe
  • 462 reviews 8.3/10 Pool

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