Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.8/5 2,822 reviews

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Description

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

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Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,822 reviews

TripAdvisor Rating  4.5/5  15,696 reviews

Thanks

TripAdvisor rating 5.0/5

leejU6533MJ Families - TripAdvisor review

The hotel environment itself was equally impressive.The facilities were well-maintained and clean. Subash’s always available to answer any questions I had during my stay. He ensuring that guests have a memorable experience. The outstanding service provided by Subash. I would highly recommend this hotel to anyone looking for a comfortable stay with top-notch support. Thank you, Subash, for making my visit so enjoyable! I look forward to returning in the future.

Dear Valued Guest, Greetings from Sofitel Dubai The Palm! We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai. We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us. Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them. Best Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

The best hotel

TripAdvisor rating 5.0/5

jaimy t TripAdvisor review

A very nice and family friendly hotel. Top service. The staff is really there for you at any time of the day. Shahzad always helped us very well in the manava restaurant. This is really the best hotel we have been to so far. We can't wait to book our next holiday here.

Dear Valued Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in. We look forward to seeing you again. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Lovely stay

TripAdvisor rating 4.0/5

swen231 Couples - TripAdvisor review

Loving being back at the sofitel at the palm. Meal at porterhouse was great, service from shivana was first class, thank you!

Dear Valued Guest, Greetings from Sofitel Dubai The Palm! It is such a pleasure to read your compliments following your visit to Sofitel Dubai The Palm. You have summed up eminently nicely the guest experience we would hope all of our guests have that they feel recognized. It is all about the attention to detail, and joy of interacting with our guests, and hopefully giving great and thoughtful insights and recommendations. We are so privileged to have such a brilliant clientele, that we as ''Heartists'' should give you our best! Thank you for encouraging readers to experience staying in our hotel; we hope to see you soon in your second home. Sincerely, Rosebella Abraham Quality Assurance Manager Sofitel Dubai the Palm!

Great Hotel

TripAdvisor rating 5.0/5

Minamak123 Couples - TripAdvisor review

Exceptional stay! The hotel’s located in one of the best areas in Dubai - The staff was attentive and friendly, from check-in to check-out. The room was spotless, and the restaurants offered delicious, well-presented meals. Highly recommend for a perfect getaway!

Dear Valued Guest, At the onset, thank you for giving us another opportunity to serve you and for taking the time to share your kind words. I am delighted to know that our Ambassadors were able to make your experience with us a memorable one and have relayed your compliments to the team. At Sofitel Sofitel Dubai The Palm, we are committed towards curating exceptional experiences that exceed expectations and positive feedback such as yours drives us further towards this promise. Thank you once again and we do hope to welcome you back soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Exceptional Stay with Outstanding Hospitality!

TripAdvisor rating 5.0/5

bassam j TripAdvisor review

I recently stayed at Sofitel The Palm, and it was an absolutely fantastic experience! The front office team went above and beyond with their amazing hospitality, making me feel truly welcome from the moment I arrived. From the stunning beachfront views to the luxurious amenities, every detail was perfect. A special thanks to the team for their exceptional service – they made my stay unforgettable. Highly recommended!

Dear Valued Guest, Greetings from Sofitel Dubai The Palm! We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

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Other web-users rate our hotel

  • 1,558 reviews 8.9/10 Location
  • 2,701 reviews 8.4/10 Room
  • 6,754 reviews 9.4/10 Service
  • 25 reviews 6.8/10 WiFi
  • 2,702 reviews 8.9/10 Food
  • 1,251 reviews 9/10 Vibe
  • 1,206 reviews 9.1/10 Amenities
  • 845 reviews 8.1/10 Cleanliness

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