Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.7/5 4,221 reviews

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Description

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

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Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  4,221 reviews

TripAdvisor Rating  4.7/5  17,397 reviews

Wonderful hotel

TripAdvisor rating 5.0/5

Irene H TripAdvisor review

Superb hotel, second visit to this wonderful hotel.Amazing staff but special thanks to Assel from butler services, Elena and the premier lounge team especially Jaber and of course the housekeeping team. Thank you for making our holiday feel so special. Look forward to returning next year

Ill be back great customer service. Used the Premium lounge and Summi looked after us very well

TripAdvisor rating 5.0/5

Anthony K TripAdvisor review

Sofitel Dubai Outstanding service and facilities in a great location. All staff were outstanding. Special mention goes to Summi in the premium lounge who went above and beyound customer service

Hotel booking with access to premier lounge

TripAdvisor rating 5.0/5

Keith S TripAdvisor review

Lovely hotel for some winter sun. Went for club package that gives access to premier lounge, which was worth every penny. Akash Zia provided professional and timely service.

Fabulous

TripAdvisor rating 5.0/5

aieshai2020 TripAdvisor review

Excellent hotel, service was good staff were excellent Abul was exceptional at cleaning our room, he was fantastic and left fun surprises for us. Abul should be promoted and get a salary increase he provided such amazing cleaning of our room which was fantastic to come back to We would come back a thousand times over

Wonderful

TripAdvisor rating 5.0/5

Ekaterina M TripAdvisor review

good hotel and high level of service. Housekeeping Kamal, thank you for your work, always clean rooms. great location, the birds are singing.

Dear ekaterinamE4392QX, Greetings from Sofitel Dubai The Palm! We very much appreciate your comments following to stay experience at our French Polynesian themed resort. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

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Other web-users rate our hotel

  • 2,052 reviews 9.1/10 Location
  • 3,406 reviews 8/10 Room
  • 10,359 reviews 9.5/10 Service
  • 28 reviews 6.5/10 WiFi
  • 4,099 reviews 9/10 Food
  • 1,969 reviews 9/10 Vibe
  • 1,649 reviews 8.7/10 Amenities
  • 1,183 reviews 7.5/10 Cleanliness

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