Sofitel Dubai The Palm

Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.7/5 1,108 reviews

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Hotel extras

  • Polynesian-themed rooms, suites and furnished apartments

  • 6 outdoor swimming pools and private beach

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

ALLSAFE approved hotel

Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates


  • By plane

    DUBAI INTL AIRPORT At 43km / 27 miles - Shuttle paying

GPS:25.14025, 55.13242

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,108 reviews

TripAdvisor Rating  4.5/5  10,825 reviews

Certificate of excellence 2022

Very nice hotel

TripAdvisor rating 4.0/5

DimoS33 Business - TripAdvisor review

Very nice hotel in Dubai where you can combine relax and business. I was upgraded to a very big and nice room with balcony but no sea view. Hotel crew is very friendly and helpful. Beach is artificial.

Dear Valued Guest, We were so pleased to read your posting on TripAdvisor following your family visit this month. The most special thing for us was that you were thrilled with the stay, We agree that we are so fortunate to have a fabulous French spirit and ''Art de vivre'' in a great location. And yes, our most prized asset, a passionate and dedicated team. We thank you for writing, and look forward to another visit, hopefully later on this year! Sincerely, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm


Customer review rating 3.5/5

Hassan Families - Confirmed reviews ALL

Was expecting to have a ground level beach suite access but instead was put on the 2nd floor so that was disappointing as we wanted direct access ... But everything else was fine..

Wow you must stay here!

TripAdvisor rating 5.0/5

lhoulton TripAdvisor review

Wow how amazing you feel like a movie star with such luxury . Everything was so clean , great facilities wonderful staff. We will be back 😊 Steak restaurant was a real treat wonderful food and drink . Perfect

Dear Valued Guest, Thank you for your generous review regarding your recent visit to Sofitel Dubai The Palm. We are happy to hear that we have met your expectations and that our “Heartists” were responsive and offered you a pleasant Experience. We are sure your comment will serve as an encouragement to all our teams. Thank you so much. We are looking forward to having you with us again soon. Kind Regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm

Highly recommended - Sofitel Dubai The Palm

TripAdvisor rating 5.0/5

PetvinFernandes TripAdvisor review

Super friendly staff, Irtaza and Nasr from Front Desk were there 24/7 and really helpful and assisting above and beyond. At concierge, Dennis and Deepak were always going an extra mile At Oliver Lounge, Sherlyn was ensuring all guest were happy At World of Eatery - Justin, Mirza and Narayan were very attentive all all guests At Manava - Ajith was a super star Will definitely visit again.

Dear Valued Guest, What a compliment to say that you have been very impressed by the extraordinary and sincere friendliness of our Heartists ! that you made new friends in our Hotel that is exactly what we would hope! Thank you for your posting on TripAdvisor following your visit this month. We hope to have the pleasure of welcoming you back in the months to come! Please do not hesitate to contact us directly on for any future booking. Kind Regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm

excellent stay - comfortable

Customer review rating 5.0/5

S.a. Couples - Confirmed reviews ALL

It was a nice stay and willing to do it again. Thank you for all team.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

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