Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.8/5 4,079 reviews

Sofitel Dubai The Palm - Image 1
Sofitel Dubai The Palm - Image 2
Sofitel Dubai The Palm - Image 3
Sofitel Dubai The Palm - Image 4

Description

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  4,079 reviews

TripAdvisor Rating  4.7/5  17,063 reviews

Perfect family holiday

TripAdvisor rating 5.0/5

Iain F TripAdvisor review

Perfect family holiday topped off with an incredible swan decoration with the towels in our room by Aminul from housekeeping.

Exceptional Service from Rio!

TripAdvisor rating 4.0/5

mkzdeguzman TripAdvisor review

We had a wonderful experience at Sofitel The Palm Jumeirah last Nov 8-9, thanks to Rio. He kindly took us to our 2-bedroom apartment by club car and assisted us with all our baggage. Throughout the ride, he was very polite, accommodating, and attentive. He also shared helpful information about the nearest facilities and gave great recommendations on things to do around the hotel. Excellent service from start to finish — thank you, Rio, for making our stay even more pleasant!

Lack of service

TripAdvisor rating 2.0/5

Jolaoooot TripAdvisor review

I’m very disappointed because everything I left on my deck chairs when I was in pool disappeared! Service told me it’s because of birds.. but it 5 stars hotel.. some of them was in my bag. Sorry

elephant for my kids

TripAdvisor rating 5.0/5

somin l TripAdvisor review

Amenul made elephant for my kids. And had lovely family holiday.

Dear SominI607, Greetings from Sofitel Dubai The Palm! We very much appreciate your comments following to stay experience at our French Polynesian themed resort. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

One of best places and hotel to visit in Dubai

TripAdvisor rating 5.0/5

Nilesh T TripAdvisor review

Excellent hotel and location right on the beach. All the staff are wonderful and very friendly and helpful. Our appreciation to Mr Prakash, Dipa and Phyoe during breakfast time who were very engaging. Mr Prakash is an excellent manager, constantly helping people. He was very engaging and we had some interesting conversations to share. A special thanks for Gualberto in the world eatery for his very special hospitality and Naveen the bartender who made us some beautiful non alcoholic drink Mai Tia. One of the best Mia Tai I have had. In fact all the different restaurants we frequented, the quality of food was outstanding. We felt spoilt and credit to all the staff members who made us feel at home. Nilesh

Dear Nilesh T, Thank you very much for taking the time to share such a heart-warming review of your recent stay with us at Sofitel Dubai The Palm. We are truly delighted to learn that your experience was exceptional and that our team made your visit memorable. It is wonderful to hear that you enjoyed our beautiful beachfront location and found our colleagues to be friendly, helpful, and engaging. Your kind mention of Mr. Prakash, Dipa, and Phyoe during breakfast is sincerely appreciated. Mr. Prakash is indeed an outstanding leader, and we are pleased to know his dedication and warm hospitality contributed positively to your stay. We are equally thrilled that your dining experiences across our restaurants stood out, especially at the World Eatery. Gualberto’s attentive service and Naveen’s special non-alcoholic Mai Tai clearly made an impression, and we will proudly share your compliments with them. Knowing that you felt spoiled and at home with us brings great joy to the entire team. Thank you once again for your lovely feedback and for choosing Sofitel Dubai The Palm. We truly look forward to welcoming you back for another memorable stay in the near future. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai the Palm!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,976 reviews 9/10 Location
  • 3,335 reviews 8/10 Room
  • 9,743 reviews 9.4/10 Service
  • 32 reviews 6.3/10 WiFi
  • 3,894 reviews 8.8/10 Food
  • 1,875 reviews 9/10 Vibe
  • 1,612 reviews 8.7/10 Amenities
  • 1,159 reviews 7.4/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Dubai