Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.8/5 4,165 reviews

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Description

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

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Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  4,165 reviews

TripAdvisor Rating  4.7/5  17,190 reviews

Professional and Reliable Service

TripAdvisor rating 5.0/5

Nurjahan Yesmin T TripAdvisor review

The housekeeping service at Sofitel Dubai The Palm was outstanding. The room was maintained to a high standard every day, ensuring a comfortable stay. Appreciation to Faiz for his dedication and attention to detail.

Dear nurjahanyesmint, Thank you for sharing your experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed your overall stay, and that our team made you feel welcome from the moment you arrived. It is heartening to know that our staff's attentiveness and contributed positively to your stay. Your compliments about the team members are greatly appreciated. We will ensure they receive your kind words. Thank you for choosing to stay with us. We look forward to welcoming you back for another exceptional experience at Sofitel Dubai The Palm. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai the Palm!

Su

TripAdvisor rating 5.0/5

suvius TripAdvisor review

krrshna‘s service was brilliant, steak taste with a bit of wood fire flavor , friendly for kids.next time would like to try wine menu with steaks

Dear Suvius, Thank you for taking time out to share feedback of your experience with us. We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness. Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit. We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Awesome stay

TripAdvisor rating 5.0/5

Sam C TripAdvisor review

I love my stay in this property. Very lovely and kind staff and food so delicious in porter house, housekeeping services are very good special thanks to priyanka for her lovable service

Dear Sam C, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your stay and that our team, especially Priyanka, made a positive impression with their service. It’s also great to know that you loved the food at Porter House. We truly appreciate your kind words and look forward to welcoming you back to Sofitel Dubai The Palm for another memorable stay. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Holiday in style with great service

TripAdvisor rating 5.0/5

R6280AUsvetlanak Families - TripAdvisor review

The place has become our favorite Christmas escape,great location ,wonderful hotel architecture,excellent food&service.We'd like to thank Arvendi,Indra,Aashish,Ibrahim &Subash for their assistance & kindness during our holiday at the Signature Palm Suite

Dear R6280AUsvetlanak, Thank you very much for taking the time to share your experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed your stay and that our team was able to make you feel welcome from the moment you arrived. It is wonderful to know that you appreciated our friendly and attentive staff, the shuttle service, and the serene beach on the Palm Jumeirah. We are especially pleased to hear that our team was able to assist you promptly whenever needed, ensuring that your stay was smooth and enjoyable. Your kind words about the overall experience and the relaxing atmosphere at our property are highly appreciated. We will certainly share your compliments with our team, as it motivates us to continue providing exceptional service and memorable experiences for our guests. We look forward to welcoming you back to Sofitel Dubai The Palm for another memorable stay in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Spotless Room & excellent service

TripAdvisor rating 5.0/5

Ms S TripAdvisor review

During my recent stay, I had the pleasure of experiencing truly outstanding housekeeping service provided by Faiz. Every day, Faiz ensured my room was immaculately clean, well-organized, and comfortable. He paid careful attention to every detail — from neatly arranging amenities to replenishing supplies promptly and maintaining the highest standard of cleanliness. Faiz was not only efficient and dedicated but also courteous and professional in all interactions. His positive attitude and consistent efforts greatly enhanced my overall experience at the hotel. I highly recommend Faiz for his exceptional service, and I truly appreciate the care he took in making my stay pleasant and comfortable.

Dear Mss938, Thank you very much for sharing your kind words regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that Faiz provided you with exceptional housekeeping service and contributed to making your stay comfortable and enjoyable. We are proud of our team members who consistently go above and beyond to ensure our guests feel welcome and well-cared for. Your recognition of Faiz’s professionalism, attention to detail, and positive attitude will be shared with him, as it serves as a great motivation for our entire team. It is always our aim to provide memorable experiences for our guests, and feedback like yours reassures us that we are on the right path. We sincerely hope to welcome you back to Sofitel Dubai The Palm for another outstanding stay. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

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Other web-users rate our hotel

  • 2,026 reviews 9/10 Location
  • 3,394 reviews 8/10 Room
  • 10,047 reviews 9.4/10 Service
  • 31 reviews 6.2/10 WiFi
  • 3,992 reviews 8.8/10 Food
  • 1,921 reviews 9/10 Vibe
  • 1,645 reviews 8.6/10 Amenities
  • 1,172 reviews 7.4/10 Cleanliness

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