The Retreat Palm Dubai MGallery by Sofitel 5 stars

Customer review rating (ALL Rating) 4.7/5 528 reviews

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The Retreat Palm Dubai MGallery by Sofitel - Image 1
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East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237, 0 Dubai, United Arab Emirates

Description

Hotel extras

  • In close proximity to Nakheel Mall, Aquaventure waterpark and The Pointe

  • All-Inclusive Wellness Retreats

  • 360 degree wellness programmes and packages

  • Healthy food and beverage options including vegan and paleo-friendly dishes

  • Daily wellness and fitness activities

Our accommodation(s)

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Hotel location

The Retreat Palm Dubai MGallery by Sofitel

East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237
0 Dubai
United Arab Emirates

GPS:25.139515, 55.142383

Telephone
Fax +971 4 394 4785

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  528 reviews

TripAdvisor Rating  4.8/5  5,800 reviews

Excellent beach hotel

TripAdvisor rating 5.0/5

FarAway03926929829 TripAdvisor review

Excellent location, wonderful private beach...wonderful staff...amazing experience. Special mention to May (housekeeping)

Most relaxing trip ever.

TripAdvisor rating 5.0/5

Ruth M TripAdvisor review

It was a wonderful experience. The kitchen staff Me Deepak made an amazing fresh juice. Everything was amazing. The rooms are clean and inviting. The beach is open and the best part is pools are accessible until late.

Dear Ruth, Thank you very much for choosing to stay at The Retreat Palm Dubai MGallery by Sofitel and for taking the time to share your wonderful feedback. We are delighted to learn that you had such an enjoyable experience and that our kitchen team, especially Deepak, made a positive impression with his fresh juices. Your kind comments regarding the cleanliness and comfort of the rooms, as well as your appreciation of our open beach and the convenience of our late-access pools, are truly rewarding for our entire team. It was a pleasure having you with us, and we sincerely look forward to welcoming you back for another relaxing and memorable stay. Yours sincerely, Samir Arora General Manager

Wonderful Experience

TripAdvisor rating 5.0/5

Minerva F TripAdvisor review

Absolutely fantastic. This was our second staycation here, and we’re already looking forward to coming back again next year. Mr. Amgad is an absolute delight and truly made our trip even better. The staff are all so helpful and cheerful—nothing was missing. I would absolutely recommend this place for couples and even families.

Dear Minerva, Thank you very much for choosing The Retreat Palm Dubai MGallery by Sofitel once again and for sharing such a wonderful review. We are truly delighted to know that your second staycation with us was absolutely fantastic and that you are already looking forward to returning next year. Your kind recognition of Mr. Amgad is greatly appreciated, and we will be sure to share your compliments with him and the entire team. It is especially rewarding to know that our colleagues’ helpfulness and cheerful service contributed positively to your experience. Thank you as well for recommending our hotel for both couples and families. We sincerely look forward to welcoming you back for another relaxing and memorable stay. Best Regards, Samir Arora General Manager

Outstanding stay – highly recommended

TripAdvisor rating 5.0/5

Hami_Skr TripAdvisor review

I had an excellent stay at The Retreat Palm Dubai, MGallery and can highly recommend this hotel. From the very first moment, you can feel the unique atmosphere of calm, elegance, and outstanding service. The rooms are modern, very comfortable, and exceptionally clean — perfect for a truly relaxing stay. I would especially like to highlight the friendliness and professionalism of the entire team. Every request was handled with a smile, and the service was attentive at all times without being intrusive. A special thank you goes to Karan, who was incredibly kind, helpful, and always attentive. His warm and professional attitude truly made my stay even more enjoyable and memorable. The hotel offers a beautiful beachfront location, excellent opportunities to relax, and a fantastic culinary experience. The spa and wellness area are also top-class and contributed greatly to the overall relaxation. Overall, a hotel that leaves nothing to be desired. I would happily return at any time and highly recommend The Retreat Palm Dubai, MGallery.

Dear Navigate51787007150, Thank you very much for choosing The Retreat Palm Dubai, MGallery by Sofitel and for sharing such a detailed and rewarding review. We are truly delighted to read that your stay was outstanding and that you felt the unique atmosphere of calm, elegance, and refined service from the very first moment. Your kind remarks regarding the comfort and cleanliness of our rooms, our beachfront setting, wellness facilities, and culinary offerings are greatly appreciated and serve as a strong motivation for our entire team. It is especially rewarding to know that our colleagues made such a positive impression. Your special mention of Karan will certainly be shared with him and the team, as recognition like this is a great source of pride and encouragement. We are pleased that his warm, attentive, and professional service contributed to making your stay truly memorable. Thank you once again for your high recommendation. We sincerely look forward to welcoming you back in the future for another relaxing and exceptional experience. Yours sincerely, Samir Arora General Manager

Excellent F&B Service, Overall Great stay!

TripAdvisor rating 5.0/5

Tourist14489505334 TripAdvisor review

I had a wonderful time at the Vibe restaurant. Breakfast is amazing. The staff are all friendly and the F&B managers Amgad and Sohail made sure that our dining experience is memorable. Amgad made sure that our needs on the tables are well attended and he was very informative. The F&B experience overall was great. Also, they made us a special seafood fried rice on breakfast which made my day. Our plates and cutleries were cleared immediately as soon as they are finished. I love how they exceeded my dining expectations. Service was topnotch and beyond 5 star. Sheila at the front desk was very professional and helpful. She knows what she is doing and really made an impact during our stay.

Dear Rei Magtarayo, Thank you very much for choosing The Retreat Palm Dubai, MGallery by Sofitel and for taking the time to share such an outstanding review of your stay. We are truly delighted to read that you had a wonderful dining experience at Vibe Restaurant and that our breakfast offering exceeded your expectations. Your kind words regarding the friendliness, attentiveness, and professionalism of our team are sincerely appreciated. We are especially pleased to know that Amgad and Sohail made your F&B experience memorable through their personalized care, informative approach, and attention to detail. It is also rewarding to hear that the special seafood fried rice added a memorable highlight to your morning. Your compliments on the prompt table service and overall top-notch dining standards are very encouraging and will certainly be shared with our culinary and service teams. We are equally grateful for your recognition of Sheila at the front desk. Her professionalism, efficiency, and positive impact on your stay reflect the service values we strive to deliver consistently. Thank you once again for your generous feedback. We truly look forward to welcoming you back for another exceptional and memorable stay. Yours sincerely, Samir Arora General Manager

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Other web-users rate our hotel

  • 686 reviews 8/10 Location
  • 1,381 reviews 8.5/10 Room
  • 2,503 reviews 9.1/10 Service
  • 12 reviews 6.5/10 WiFi
  • 981 reviews 7.6/10 Food
  • 694 reviews 8.6/10 Cleanliness
  • 573 reviews 8.9/10 Beach
  • 401 reviews 8.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.