The Retreat Palm Dubai MGallery by Sofitel

The Retreat Palm Dubai MGallery by Sofitel 5 stars

Customer review rating (ALL Rating) 4.5/5 1,154 reviews

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Hotel extras

  • In close proximity to Nakheel Mall, Aquaventure waterpark and The Pointe

  • All-Inclusive Wellness Retreats

  • 360 degree wellness programmes and packages

  • Healthy food and beverage options including vegan and paleo-friendly dishes

  • Daily wellness and fitness activities

ALLSAFE approved hotel

Hotel location

The Retreat Palm Dubai MGallery by Sofitel

East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237
United Arab Emirates

  • By plane

    DUBAI INTL At 40km / 24.85 miles - Shuttle paying

GPS:25.139515, 55.142383

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,154 reviews

TripAdvisor Rating  4.5/5  3,311 reviews

Certificate of excellence 2022

Excellent service from pool

TripAdvisor rating 5.0/5

somr202 Business - TripAdvisor review

Super 👌 hotel atmosphere, staffs are very helpful especially in the pool attendant guys they ensure that our beds is clean. Very relaxing bed at the beach. Beautiful place for relaxing. For sure will come back. Once again special thanks to Niraj. Lovely peoples ❤️

Service was amazing

TripAdvisor rating 5.0/5

O9166TWjessicao Couples - TripAdvisor review

Myself and my husband came to "The Retreat" for our honeymoon and we couldn't be happier with the service that was provided. All staff were attentive and friendly. The setting of the hotel is absolutely stunning. The dinner service was wonderful; food was tasty, the wait staff were very accomodating and the themed night kept the menu fresh and exciting. Thank you very much to Islam and Suraj and Dhiren were great! They always made sure that we had what we wanted. The breakfast service gave us a great start to the day and we're always greeted with smiles from the team. Hamsa was great also. We highly recommend this hotel. We would definitely come back again.

amazing service

TripAdvisor rating 5.0/5

lindaaazooo Families - TripAdvisor review

we enjoyed our vacation very well🥳the food was excellent and varied everyday and the service was incredibly good😍the waiters and waitresses especially Islam really worry about the guests welfare and i would definetely choose this hotel again🥰

Best holiday ever

TripAdvisor rating 5.0/5

salmah17 Couples - TripAdvisor review

We have stayed here 9 days and it has been the most memorable experience. The staff here are exceptional and go above and beyond to make your stay pleasant and happy. The staff in the restaurant are so friendly and always making sure you are looked after. We have been welcomed by Islam every day with a bright friendly service. He is always there to make sure we have everything we need including fresh juices and drinks. We cannot wait to return here and enjoy the facilities again. The pool, spa, even the shuttle service to the mall is amazing. The house keeping and concierges are all there whenever you need them. The pool and beach is stunning and great for photo opportunities! We want to thank all the staff for making us have the best holiday.

Amazing service at the restaurant

TripAdvisor rating 5.0/5

162leving Families - TripAdvisor review

Our Stay was just Perfect, the Team is giving his absoultley best to make your Trip unforgetebale. Breakfast is amazing, There is Something for everybodys needs including Café, juices… The rooms are very beautiful and are really good cleaned Every day. I would Reccomend the Hotel to everybody. Thank you islam ❤️❤️😎

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Other web-users rate our hotel

  • 979 reviews 8.1/10 Location
  • 2,164 reviews 8.5/10 Room
  • 4,250 reviews 9/10 Service
  • 36 reviews 7.4/10 WiFi
  • 1,635 reviews 8.2/10 Food
  • 1,069 reviews 8.9/10 Cleanliness
  • 845 reviews 8.6/10 Beach
  • 753 reviews 8.5/10 Pool

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