The Retreat Palm Dubai MGallery by Sofitel 5 stars

I stayed in retreat resort and the resort was very good..all the services are awesome.staff was very polite and nice. Just one thing I dislike about the resort is food menu..there was not much options for the food,the food menu should be improved..should have some options for Indian and Chinese food. I ordered the pizza which was the worst pizza I ever had.. But overall experience was very good except the food..

the place is great and perfect - the vibes were like you are not in Dubai - great place, location, staff and food! the one and only hotel that i can say who gives out their best effort to take care of their guest! salute and great job!

Great and friendly staff, good for families, some more activities for children will be fantastic

I was very enjoying about the welcoming, the upgrade, the swimming pool. One point which has to increased is the food quality, in fact there are choice and quantity bit not at the level expected ..

All staff were very accommodating. The food was very good.

Our short stay for husband's birthday was okay. But we were not able to use the jacuzzi as we were put on as schedule after our check out. And we requested for late checkout just to finish our time in jacuzzi but it was not given. So at the end, we just went home without using the facilities.They should have told us to book for the facilities before coming to the hotel.

Customer service was superb! Food was great and the stay was the best!

Hotel is perfect located and staff is too friendly

Hope to come back soon

Very relaxing 2 nights stay. ☺️☺️

So we had honeymoon at The Retreat Palm Jumeirah. From the entrance, to the reception, going to our room - the bellboys and receptionists was very professional and did a great job assisting us. The room was great. About the food. ‘Twas okay. The pool amenities was clean, great, and worth every penny we spent. One thing was kinda off was the complimentary cake. Our request was for honeymoon, but the given ones was happy birthday. We just took a good laugh seeing that tho.

Pros: The management must be great here because the people / the staff are wonderful. Kind, aware, genuine. All great. I stayed in a deluxe room on the 6th floor. That provided access to the club Room on the 7th floor. This was a tremendous asset to have meetings at. The staff in this were incredible and very supportive. There is a good conference room, drinks, snacks and allows someone to have business meetings in a really good environment. Medium: The food. There are better than average choices for some healthy foods here, however, still a lot missing. The majority of dishes are meat based. There is no awareness of things like gluten free, etc. To be labelled as a holistic retreat, there needs to be a whole next level of awareness of healthy foods. However, there are many more choices here than most every other hotel in the area for some healthy foods. Cons: I do not really know how this would be considered a Holistic Retreat. There are no services, facilities, etc., that set it apart from most other hotels with the exception of juices and a better than average selection of some healthy foods. I would recommend that ownership dive further into what the world is doing in regards to being considered holistic and a retreat. Note to Management; The lighting and A/C system is a bit complex. You should have some sharing upon check-in of how the system works. It is not straightforward and was quite frustrating a few times. Especially if you check in at night, there is no understanding of how to get the lights on.

Overall the experience was not that great. The food was really bad, poorly made and staff weren’t able to communicate precisely what was the food. The only good thing was only beach and the pool. The rooms wasn’t that great as prescribed on the hotel. I dont think, I would book again at this hotel. Thanks

It was our anniversary, we all had good time .

This trip was my gift for my husband and I did not regret it. We had such a really nice time. The place was wonderful, relaxed and the staff were very friendly. Thank you for the great service you provided and the cakes and birthday song you gave to my husband. Will be back definitely. :)