Name: 5-Star Wellness Resort | Family-Friendly | MGallery by Sofitel - ALL
Address: East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237, Dubai, 0, AE
Telephone: +97145247777
Rating: 4.5

The Retreat Palm Dubai - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Come and discover the perfect balance of holistic wellbeing and Dubai's vibrant energy at the region's first 5-star family-friendly wellness resort, officially recognized with the all-new classification of a wellness hotel by the Dubai Department of Tourism and Commerce Marketing (Dubai Tourism).
In line with its wellness philosophy, the resort does not serve alcohol, allowing guests to cleanse and detoxify, ensuring their return home feeling energetic, fresh, and healthy.

At the heart of the resort is the Rayya Wellness Centre, inspired by a 360-degree holistic wellness concept, offering organic based products, uplifting rejuvenation experiences and transformational wellness retreats. The property features four exceptional dining concepts with a range of options promoting healthy gastronomy, serving an array of nutritious food and beverage varieties made from locally-sourced products.

Located on the East Crescent of Palm Jumeirah, just 30 minutes from two Dubai's major airports, the beachfront resort features 255 rooms and suites.

Come and discover the perfect balance of holistic wellbeing and Dubai's vibrant energy on The Palm Jumeirah, at Dubai's first 5-star holistic wellbeing resort.

Samir Arora, Hotel Management

Hotel extras

In close proximity to Nakheel Mall, Aquaventure waterpark and The Pointe
All-Inclusive Wellness Retreats
360 degree wellness programmes and packages
Healthy food and beverage options including vegan and paleo-friendly dishes
Daily wellness and fitness activities

Our accommodation(s)

Room

Deluxe Room with Balcony

3 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

See availabilities

Room

Deluxe Room with Balcony, Partial Palm Sea View

3 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

See availabilities

Room

Deluxe Room with Balcony, Palm Sea View

3 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: On Beach or Pool side
Most of the accommodation: Balcony

See availabilities

Room

Premium Room with Balcony, Palm Sea View and Club Lounge Access

3 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: On Beach or Pool side
Most of the accommodation: Balcony

See availabilities

Suite

Deluxe Suite One bedroom with Balcony, Partial Palm Sea View and Club Lounge Access

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

See availabilities

Suite

Premium Suite One bedroom with Balcony, Palm Sea View and Club Lounge Access

4 pers. max
80 m² / 861 sq ft

Bedding 1 x King size bed(s)
Views: On Beach or Pool side
Most of the accommodation: Balcony

See availabilities

Penthouse

Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

4 pers. max
99 m² / 1065 sq ft

Bedding 1 x King size bed(s)
Views: On Beach or Pool side
Most of the accommodation: Balcony or Terrace

See availabilities

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Hotel location

The Retreat Palm Dubai - MGallery Collection

East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237
0 Dubai
United Arab Emirates

GPS:25.139515, 55.142383

+971 4 524 7777

+971 4 394 4785

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
Room service

Vibe - All-Day Dining Restaurant

The All-Day Dining Restaurant features live cooking stations and a dedicated BBQ station, all offering hearty, healthy meals prepared a la minute with the freshest ingredients. Various theme nights will be offered throughout the week.

Bait Al Nakhla

'The House of the Palm', the newest addition on the Palm Jumeirah, overlooking the stunning backdrop of beautiful sea views, invites you to savor traditional Arabic cuisine in modern surroundings with the fragrance of the past and the authenticity.

Ripples Juice Bar

Ripples Juice Bar offers a large selection of freshly squeezed fruit and vegetable juices and signature mocktails, as well as a variety of tasty street food from around the world.

Solmare

Solmare is Dubai's first mindful sunset lounge, inspired by Mediterranean simplicity and the golden hour. Offering an elegant, alcohol-free experience, it's designed for slow evenings, soulful gatherings, and serene moments by the beach.

Chapters Restaurant

Chapters, the resort's lobby café, is a great place to socialise over a morning coffee or to enjoy the peaceful surroundings and read a book from our library as you enjoy afternoon tea.

Pool

Unwind in the infinity pools, in air-conditioned beachside cabanas, in the Jacuzzi or in the special relaxation rooms. Alternatively, enjoy something a little more active with a range of land-based and water sports.

Fitness center

Providing everything you could want, including a health club, separate ladies and gents gyms offering personal training packages, Rayya Fitness also offers an extensive list of classes by professional instructors.

Spa

Embrace the most organic, yet dedicated relaxation and rejuvenation experiences imaginable in the world's first Rayya Wellness Center. It provides 360 wellness solutions designed to help guests to achieve personal transformation of body, mind and soul.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 42 m² / 452 sq ft
Maximum seats capacity: 15
Maximum capacity for banquets: 20

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Weddings

The Retreat Palm Dubai offers world-class venues with the finest facilities. Your wedding day will be backdropped with unobstructed views of the Dubai Marina, JBR, and Palm in a setting that features a unique mix of Modern with the local Arabian culture

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 1,100 reviews

Ali E. Y. Families - 6/6/2026 Confirmed reviews ALL

What a wonderful experience !! Cleanliness, comfort...I consider this hotel being a 5 star plus ! The plus comes from the team Thank you : Miss Elena Mr Zidane Miss Carilone Miss oumaima Miss Jaqueline Miss Thelma Miss Maria housekeeping Mr Naveed Mr.Tuan Miss Huda Miss Sheila You made this stay an beautiful moment

Eman Z. Families - 6/5/2026 Confirmed reviews ALL

We recently stayed at The Retreat and booked 4 rooms, requesting adjoining rooms with honeymoon arrangements. The hotel did a wonderful job accommodating our request, and we were very pleased with the spacious room sizes. A special thank you to Elena and Naveed for arranging a late checkout for all four rooms, which allowed our family to make the most of the resort facilities and activities without feeling rushed. This hotel is an excellent choice for families. The kids loved the shaded pool area and splash pad, while the daily activities kept both adults and children entertained from morning until evening. The breakfast was outstanding, offering a wide variety of delicious options and excellent value for money. Overall, we had a fantastic stay and would highly recommend this hotel to families looking for a fun, relaxing, and well-organized holiday experience.

Elias T. Couples - 6/5/2026 Confirmed reviews ALL

2 days at the finest hotel with the greatest service.

Tatsiana S. Friends - 6/4/2026 Confirmed reviews ALL

Perfect place to unwind a bit from the busy city life - peaceful, if you go during the weekday;) The view from the room and balcony is just breathtaking - best point for this hotel , you can not literally leave your balcony chair - how beautiful it is ! The rooms are cozy and surprisingly comfortable, not giving you a noisy luxury experience but rather home style decoration, yet everything you need and more was there ! Thanks to a very special treatment from the team - especially NAVEED, - my stay was quiet, relaxing, enjoyable, no bothering, just organised by Naveed in such a great way from the bottom line that I felt like a valuable guest and can’t wait to come again!

Omar A. Couples - 6/4/2026 Confirmed reviews ALL

I am extremely dissatisfied with my stay at this hotel. The series of issues I experienced is something I would not expect any guest to encounter, especially at a hotel that claims to provide professional service and hospitality. My biggest concern is that the hotel’s valet driver damaged the side of my vehicle while it was under the hotel’s care. What makes this even worse is that the driver did not report the incident or admit responsibility when returning the vehicle to me. I had recently invested a significant amount of money in repairing and upgrading my car, and I had waited a long time for the damaged part to arrive. It was only after I confronted the management and requested an investigation that they confirmed the damage had occurred while the vehicle was being handled by the valet driver. This is not simply a mistake; it is a serious issue of trust and integrity. The fact that the driver chose to remain silent and hand over the vehicle without informing me of the damage demonstrates a lack of honesty and accountability. Such behavior is completely unacceptable and raises serious concerns about how guests’ property is treated and protected. In addition, several staff members who answered the phone were unprofessional, disrespectful, and displayed an attitude of arrogance. Their manner of speaking was so condescending that it genuinely made me question whether I was the customer or the employee. Instead of assisting guests with courtesy and professionalism, they spoke in a way that was dismissive and unpleasant. I strongly recommend that hotel management review its internal standards, improve staff training, and place greater emphasis on professionalism, respect, transparency, and accountability. My experience was deeply disappointing, and based on what I experienced, I cannot recommend this hotel to anyone looking for reliable service and genuine hospitality.

Dear Mr. A., Thank you for taking the time to share your detailed feedback. I would like to express my sincere apologies for the experience you have described, which is clearly not reflective of the standards we uphold. I fully share your dismay regarding the situation, particularly in relation to your vehicle. This is an extremely serious matter, and please be assured that a full internal investigation has been initiated. Transparency, accountability, and the care of our guests’ property are non-negotiable standards for us. I understand that Zia, our Head Concierge, has been in contact with you via WhatsApp and email to ensure this matter is brought to a close and that our responsibility in addressing the damage to your vehicle is fully upheld. We also regret your experience with our team’s communication, which does not align with the level of professionalism and respect we expect. This has been escalated for immediate review and corrective action. While we deeply regret that this occurred, please rest assured that we are addressing this matter with the utmost seriousness. Please do not hesitate to reach out to me directly should you require any further assistance. Many Thanks, JASON HOLLINGWORTH | EXECUTIVE ASSISTANT MANAGER The Retreat Palm Dubai, MGallery Collection