The Retreat Palm Dubai - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,613 reviews

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The Retreat Palm Dubai - MGallery Collection - Image 4

Description

Hotel extras

  • In close proximity to Nakheel Mall, Aquaventure waterpark and The Pointe

  • All-Inclusive Wellness Retreats

  • 360 degree wellness programmes and packages

  • Healthy food and beverage options including vegan and paleo-friendly dishes

  • Daily wellness and fitness activities

Our accommodation(s)

Book this hotel
Room 1

35 SQM / 377 SQF Room, Zip Beds Convertible to Twin or King, Partial Sea View, Free WIFI, 42 inch TV, Mini Bar, Shower and Bathtub, Floor to Ceiling Windows, Private Beach Access

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Rolling seats
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

35 SQM / 377 SQF Room, 1 King Bed or 2 Twin Beds, Scenic Palm Sea View, Free WIFI, 42 inch TV, Mini Bar, Shower and Bathtub, Floor to Ceiling Windows, Private Hotel Beach Access

  • Views:

    On Beach or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Rolling seats

35 SQM / 377 SQF Room, 1 King Bed or 2 Twin Beds, Scenic Palm Sea View, Club Lounge Access, Free WIFI, 42 inch TV, Mini Bar, Shower and Bathtub, Floor to Ceiling Windows, Private Hotel Beach Access

  • Views:

    On Beach or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Rolling seats

Suite

Premium Suite One bedroom with Balcony, Palm Sea View and Club Lounge Access

75 SQM / 807 SQF Suite, King Size Bed, Stunning Palm Sea View, Club Lounge Access, 1 Bathroom, 1 Powder Room, Free WIFI, 42 inch TV, Mini Bar, Floor to Ceiling Windows, Private Hotel Beach Access

  • Views:

    On Beach or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Rolling seats

99 SQM / 1065 SQF Suite, King Size Bed, 2 Sofa Beds, Stunning Palm Sea View, Outdoor Rooftop Terrace with Whirlpool Bath, Club Lounge Access, Free WIFI, 42 inch TV, Mini Bar, Fridge, Floor to Ceiling Windows, Private Hotel Beach Access.

  • Views:

    On Beach or Pool side

  • Most of the accommodation:

    Balcony or Terrace

Max. number of persons
4
Area
From 99 m² / 1065 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Rolling seats

Hotel location

The Retreat Palm Dubai - MGallery Collection

East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237
0 Dubai
United Arab Emirates

GPS:25.139515, 55.142383

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • DUBAI INTL Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 255 rooms
  • 4 rooms for people with reduced mobility
  • 100 connecting rooms
  • 200 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Indonesian
  • Italian
  • Russian
  • Thai

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Entertainment

  • Football Table
  • Pool Table

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

5 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Room service Additional charge
  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Board games available
  • Play area
  • Foosball
  • Children''s TV Channels

Well-being

Rayya Recreation Additional charge

  • Outside
  • On site

Rayya Wellness & Recreation Additional charge

  • On site
  • Hammam Additional charge
  • Jacuzzi/Whirlpool bath Additional charge
  • Sauna room Additional charge
  • Massage Additional charge

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Private beach

  • On site

Gym

  • On site

Private beach

  • Nearby

Bodybuilding equipment/Gym

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 153 parking spaces
  • Max Limited Height: 4 m / 13 ft
  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Self Parking

Parking information

  • On site

"The House of the Palm", the newest addition to Palm Jumeirah, offers breathtaking sea views and traditional Arabic and Turkish cuisine in elegant modern surroundings, blending the fragrance of the past with authentic heritage.

Ripples Juice Bar offers a large selection of freshly squeezed fruit and vegetable juices and signature mocktails, as well as a variety of tasty street food from around the world.

Solmare is Dubai's first mindful sunset lounge, inspired by Mediterranean simplicity and the golden hour. Offering an elegant, alcohol-free experience, it's designed for slow evenings, soulful gatherings, and serene moments by the beach.

Chapters, the resort's lobby café, is a great place to socialise over a morning coffee or to enjoy the peaceful surroundings and read a book from our library as you enjoy afternoon tea.

Unwind in the infinity pools, in air-conditioned beachside cabanas, in the Jacuzzi or in the special relaxation rooms. Alternatively, enjoy something a little more active with a range of land-based and water sports.

Providing everything you could want, including a health club, separate ladies and gents gyms offering personal training packages, Rayya Fitness also offers an extensive list of classes by professional instructors.

Embrace the most organic, yet dedicated relaxation and rejuvenation experiences imaginable in the world's first Rayya Wellness Center. It provides 360 wellness solutions designed to help guests to achieve personal transformation of body, mind and soul.

The Retreat Palm Dubai offers world-class venues with the finest facilities. Your wedding day will be backdropped with unobstructed views of the Dubai Marina, JBR, and Palm in a setting that features a unique mix of Modern with the local Arabian culture

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,613 reviews

Customer review rating 4.5/5

Kawtar E. G. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your wonderful feedback and for continuing to choose The Retreat Palm Dubai - MGallery Collection for your stays in Dubai. It is truly rewarding to know that our warm and friendly service keeps bringing you back and that we remain one of your favourite hotels. Your kind words about Sheila are especially appreciated. We are delighted that her caring and attentive approach has made your family feel so welcome and that she helped make your wedding anniversary a special occasion. We will also be sure to share your appreciation with Syed for his warm welcome, helpfulness and assistance with your late check-out. It is lovely to hear that you consistently experience the same friendly and approachable service across our reception, pool, beach and bar teams. Thank you for your continued trust and for your recommendation. We look forward to welcoming you and your family back for many more memorable stays. Sincerely, Samir Arora General Manager

Customer review rating 3.0/5

James C. Couples - Confirmed reviews ALL

Dear Mr. C., Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the resort overall. However, we sincerely regret that your stay was impacted by noise from the nearby construction works, which affected your ability to rest comfortably. While the development is beyond the hotel's control, we remain in regular communication with the project team and work closely with them to minimise any disruption to our guests wherever possible. We fully appreciate how important a peaceful environment is and are sorry that this aspect of your stay fell short of expectations. Thank you once again for your comments. We hope to have the opportunity to welcome you back and provide you with the relaxing wellness experience for which The Retreat Palm Dubai is known. Many Thanks, JASON HOLLINGWORTH | EXECUTIVE ASSISTANT MANAGER The Retreat Palm Dubai, MGallery Collection

Customer review rating 4.5/5

Rodeliza H. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Andrianos K. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Sereen A. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your wonderful feedback and for continuing to choose The Retreat Palm Dubai - MGallery Collection for your stays in Dubai. It is truly rewarding to know that our warm and friendly service keeps bringing you back and that we remain one of your favourite hotels. Your kind words about Sheila are especially appreciated. We are delighted that her caring and attentive approach has made your family feel so welcome and that she helped make your wedding anniversary a special occasion. We will also be sure to share your appreciation with Syed for his warm welcome, helpfulness and assistance with your late check-out. It is lovely to hear that you consistently experience the same friendly and approachable service across our reception, pool, beach and bar teams. Thank you for your continued trust and for your recommendation. We look forward to welcoming you and your family back for many more memorable stays. Sincerely, Samir Arora General Manager

Customer review rating 3.0/5

James C. Couples - Confirmed reviews ALL

Nice resort just couldn’t sleep due to the building work. TBH if I’d had known I probably wouldn’t have stayed. Apart from that the hotel was fine

Dear Mr. C., Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the resort overall. However, we sincerely regret that your stay was impacted by noise from the nearby construction works, which affected your ability to rest comfortably. While the development is beyond the hotel's control, we remain in regular communication with the project team and work closely with them to minimise any disruption to our guests wherever possible. We fully appreciate how important a peaceful environment is and are sorry that this aspect of your stay fell short of expectations. Thank you once again for your comments. We hope to have the opportunity to welcome you back and provide you with the relaxing wellness experience for which The Retreat Palm Dubai is known. Many Thanks, JASON HOLLINGWORTH | EXECUTIVE ASSISTANT MANAGER The Retreat Palm Dubai, MGallery Collection

Customer review rating 4.5/5

Rodeliza H. Couples - Confirmed reviews ALL

Our stay was absolutely worth it! The place looks just as beautiful in person as it does in the pictures on their page. It was very clean, the surroundings were peaceful, and everything we needed was provided. The staff were also very accommodating and friendly. You'll truly feel welcome and comfortable throughout your stay. And of course, don't miss the food! I highly recommend including it in your itinerary because it's absolutely worth it and delicious. Overall, we had a wonderful stay and enjoyed every moment. Definitely worth the Visit!

Customer review rating 4.0/5

Andrianos K. Families - Confirmed reviews ALL

It was much better than expected in some aspects and very bad in 2.

Customer review rating 4.5/5

Sereen A. Families - Confirmed reviews ALL

Every thing ok and service very good

Customer review rating 0.5/5

Rayan S. Couples - Confirmed reviews ALL

I felt I’m in a playground and not retreat.

Dear Ms S., Thank you for sharing your thoughts. I regret that your experience did not align with the tranquil atmosphere we strive to offer at The Retreat Palm Dubai. Your feedback is valuable as we continuously aim to enhance our guests' experiences. Many Thanks, JASON HOLLINGWORTH | EXECUTIVE ASSISTANT MANAGER The Retreat Palm Dubai, MGallery Collection

Customer review rating 4.5/5

Ahmed K. Solo - Confirmed reviews ALL

Amazing.

Customer review rating 5.0/5

Jan M. L. Families - Confirmed reviews ALL

Its was amazing and memorable..

Customer review rating 5.0/5

Mona B. Families - Confirmed reviews ALL

Outstanding customer service

Customer review rating 4.0/5

Asif S. Families - Confirmed reviews ALL

Good, however there should be options for late checkout for family

Customer review rating 5.0/5

Nader N. H. Couples - Confirmed reviews ALL

we had nice time by the beach and pool , Abekach from reception done great job

Customer review rating 4.5/5

Terence D. Families - Confirmed reviews ALL

Very good hospitality

Customer review rating 4.0/5

Karim L. Business - Confirmed reviews ALL

Bel accueil je dois remercier , Mr Zidane, Emmanuel , Simon and of course Sheila , very nice team

Customer review rating 5.0/5

Muhammad H. Families - Confirmed reviews ALL

Room was supious and very comfortable it was my wife birthday they offer us a piece of cake it was also delicious anx fresh overall experience was really comfortable and peaceful.

Customer review rating 5.0/5

Amgad E. Business - Confirmed reviews ALL

Fantastic

Customer review rating 4.5/5

Oumaima I. Families - Confirmed reviews ALL

We had a wonderful and relaxing stay. The staff were always kind, helpful, and available whenever we needed them. We loved the variety of food at the buffet and really appreciated the hotel’s approach to reducing food waste. We also particularly liked that the children’s pool has a roof, providing good protection from the sun and making it more comfortable for children to enjoy the pool.

Customer review rating 4.0/5

Widad B. Families - Confirmed reviews ALL

We enjoyed our stay at the hotel and definitely we are planning to come stay at the hotel again. Just an improvement to enhance the customer service and ensure a proper handover takes place via system or written between shifts. After long drive, guests would want to have a peaceful stay and calm. I had missed out on my first night at the hotel, because the reception staff called me in the middle of the night asking me to come down to receive my husband due to his late check-in and the receptionist at first refused to have detailed information of my husband e.g. First Name and ID copy. The call at night really disturb my sleep throughout my stay. Later after midnight, my brother and his wife checked-in and the payment of their room was already made; yet the receptionist said that no payment was done in the system

Customer review rating 4.0/5

Vera M. Couples - Confirmed reviews ALL

Bad point the swimming pool And around ,people put towels to reserve shades spots or water beds,no one controls that ,some people use several spots because you can ask as much towels as you want! It’s a shame people go to breakfast but before they put towels earlier in good spots …this is wrong ! There are 2 or 3 guys watching if you dive in the pool but no one is interested in this behavior of reserving spots

Dear Vera M., Thank you for your positive feedback regarding your recent stay at The Retreat Palm Dubai - MGallery Collection. I am pleased to hear that you had a pleasant experience at our hotel. We appreciate you bringing the issue of poolside reservation practices to my attention. It is our aim to provide a comfortable experience for all our guests, and I understand your concerns regarding the reserving of sunbeds and shades. We continually strive to uphold our standards of service and will take your comments into consideration for future improvements. Thank you once again for your valuable insights. Sincerely, Samir Arora General Manager

Customer review rating 5.0/5

Sangeeta G. Families - Confirmed reviews ALL

We had a wonderful stay, the beautiful property and relaxing atmosphere to the warm hospitality, everything made our stay truly special. 🌴✨ A special thank you to Syed for being so helpful and making our experience even more comfortable and memorable. Your kindness and assistance were truly appreciated! And of course, a special mention to Chacha, the lovely parrot🦜❤️ it was such a delightful surprise, and we were so happy to meet Chacha! Overall, we had a great experience and a truly memorable stay. Thank you to the entire team for making our time at The Retreat so wonderful. We would love to come back again! 🌊💙

Dear Guest, Thank you for sharing your delightful experience at The Retreat Palm Dubai - MGallery Collection. We are thrilled to hear that our beautiful property, relaxing atmosphere and warm hospitality contributed to a memorable stay for you. It is heartening to know that Syed's helpfulness and kindness made a positive impact on your visit. We take pride in our heartists and your recognition of their efforts will be shared with them. Additionally, we are glad that meeting Chacha, our parrot, added a unique touch to your experience. Thank you for your kind words and for choosing to stay with us. We would be delighted to welcome you back to The Retreat Palm Dubai - MGallery Collection in the future. Sincerely, Samir Arora General Manager

Customer review rating 5.0/5

Marsenia T. H. Couples - Confirmed reviews ALL

it was such a nice experience and all the facilities were really nice

Dear Guest, Thank you for your wonderful feedback and for your overall rating. We are delighted to know that you had such a nice and comfortable stay and enjoyed our facilities. It is especially rewarding to see perfect scores across your arrival, accommodation, cleanliness, breakfast, team and departure, as well as your recommendation. We are also pleased that our commitment to sustainability resonated with you. Thank you for choosing The Retreat Palm Dubai - MGallery Collection. We look forward to welcoming you back for another relaxing and memorable stay. Sincerely, Samir Arora General Manager

Other web-users rate our hotel

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