The Retreat Palm Dubai MGallery by Sofitel 5 stars

Customer review rating (ALL Rating) 4.7/5 499 reviews

The Retreat Palm Dubai MGallery by Sofitel - Image 1
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ALLSAFE approved hotel

Hotel extras

  • In close proximity to Nakheel Mall, Aquaventure waterpark and The Pointe

  • All-Inclusive Wellness Retreats

  • 360 degree wellness programmes and packages

  • Healthy food and beverage options including vegan and paleo-friendly dishes

  • Daily wellness and fitness activities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

The Retreat Palm Dubai MGallery by Sofitel

East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237
United Arab Emirates

GPS:25.139515, 55.142383

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  499 reviews

TripAdvisor Rating  4.5/5  4,441 reviews

Certificate of excellence 2022

Nice and good service from Islam

TripAdvisor rating 5.0/5

Rutendo M TripAdvisor review

Mr Islam was very nice and very hospitable Mr Hamza and Mr vikram was very helpful and very polite will definitely come back because of them . Thank you for hospitality and very fast and quick service will definitely come again 🍾

Fun night

TripAdvisor rating 5.0/5

Kenneth jeremy A TripAdvisor review

Its our 3rd time in vibe!! Mr. Islam is the best server in the vibe restaurant without him our night is ruin because of his funny acts we enjoy it and laugh alot specially the seafood night so the next time we come back we will take him away 😀....

Amazing service… definitely coming back!

TripAdvisor rating 5.0/5

harrysN2751QK TripAdvisor review

The whole experience was fantastic with very little to fault! The staff are the best! The rooms are comfortable and relaxing, the staff service them very well. Everything you’d expect from a top tier resort. The pool, fitness facilities etc are perfect, there’s a private beach (one of the best views on the palm) with activities and everything is relaxed with a good pool bar. The restaurant is brilliant, food is nice and caters for all people and diet types, plenty of choice. Ons in guest relations was very welcoming! The shuttle to Mall of the Emirates is handy and the concierge desk helped a lot in organising reservations. There are other hotels a short walk away for a romantic beach stroll and other activities at those hotels too. The staff are the real highlight at the hotel. Islam in the restaurant made every dinner special and entertaining, always making sure we were looked after and having a good time, and when my wife was I’ll he went the extra mile to make sure she was feeling better! What a great guy! All of the team are so friendly and helpful.

Is was a really great holiday!

TripAdvisor rating 5.0/5

andreasC7113VQ Families - TripAdvisor review

It was a really great holiday at the retreat Palm Dubai M-Gallery. Hamza, Islam, Santosh, Vipin, Bimal and the rest of the team did a fantastic job. We definitely will come back. The hospitality in this hotel is extraordinary and the food is really delicious. The whole resort is very clean and well maintained.

The team made our stay unforgettable!

TripAdvisor rating 5.0/5

Lily S TripAdvisor review

The service at the hotel was amazing and the food was absolutely delicious! The whole hotel is very clean and the team is fantastic! Especially, Hamza, Islam, Santosh and Bimal made our stay unforgettable and did an amazing job, they are excellent! We will definitely come back and will miss them!

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Other web-users rate our hotel

  • 832 reviews 7.6/10 Location
  • 1,743 reviews 8.7/10 Room
  • 3,291 reviews 9.1/10 Service
  • 25 reviews 6.5/10 WiFi
  • 1,183 reviews 8.1/10 Food
  • 937 reviews 8.9/10 Cleanliness
  • 705 reviews 8.5/10 Beach
  • 598 reviews 7.7/10 Amenities

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