The Retreat Palm Dubai MGallery by Sofitel 5 stars

Customer review rating (ALL Rating) 4.9/5 321 reviews

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Description

Hotel extras

  • In close proximity to Nakheel Mall, Aquaventure waterpark and The Pointe

  • All-Inclusive Wellness Retreats

  • 360 degree wellness programmes and packages

  • Healthy food and beverage options including vegan and paleo-friendly dishes

  • Daily wellness and fitness activities

Our accommodation(s)

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Hotel location

The Retreat Palm Dubai MGallery by Sofitel

East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237
Dubai
United Arab Emirates

GPS:25.139515, 55.142383

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  321 reviews

TripAdvisor Rating  4.5/5  5,051 reviews

Hotel team

TripAdvisor rating 5.0/5

Sofiia T TripAdvisor review

We spent in Retreat Palm a week and it was really great vacation thanks to the most friendly personnel of the hotel. We came here with our 1 year-old daughter and all the stuff (especially from the main restaurant) welcomed us and entertained every day as the most special guests. Thank you to all team, you are great and you make our stay so warm😌

Dear sofiiat972, Thank you for your kind words regarding your recent stay at The Retreat Palm Dubai MGallery by Sofitel. We are thrilled to hear that you and your family had a wonderful vacation and that our team made you feel special during your time with us. Your appreciation for our heartists, particularly in the main restaurant, is truly heartwarming and reflects our commitment to providing a welcoming atmosphere for all our guests. We look forward to welcoming you back for another memorable experience soon. Yours sincerely, Samir Arora General Manager

Great place

TripAdvisor rating 5.0/5

206yuriit TripAdvisor review

Very nice room and delicious food! The team is very friendly and smiled. Always happy to help. They played a lot with our 1-year child Location in palm Jumeirah is perfect, close to the Waterpark and has a great view. The beach is clean and the water is perfect

Dear 206yuriit, Thank you for sharing such wonderful feedback about your stay at The Retreat Palm Dubai MGallery by Sofitel. We are delighted to hear that you had an enjoyable experience and appreciated our rooms, delicious food and the friendly service provided by our team. It is especially heartwarming to know that our team made your stay more enjoyable by engaging with your little one. Creating special moments for families is something we truly value. We are also pleased that you found our location on Palm Jumeirah convenient and enjoyed the stunning views as well as the clean and inviting beach. Your kind words inspire us to continue delivering memorable experiences for all our guests. We look forward to welcoming you and your family back for another delightful stay in the future. Yours sincerely, Samir Arora General Manager

Truly amazing experience once again. !!!

TripAdvisor rating 5.0/5

N5017RPdeniseh TripAdvisor review

This is my third time at the palm retreat as I cannot get enough of the hospitality, kindness and professionalism shown by everyone. The staff here at the retreat are a credit to their employers and I hope they get the recognition as they so truly deserve it, a special mention to our dear friend Amgad who always goes above and beyond for us each and every single time. Also, a special mention to Syed on the front desk for sorting out a small issue we had promptly, his customer service skills are outstanding. Will miss you guys and will see you next year in sha allah

Dear N5017RPdeniseh, Thank you for your wonderful feedback regarding your recent stay at The Retreat Palm Dubai MGallery by Sofitel. We are thrilled to hear that you enjoyed your experience once again. Your kind words about their hospitality and professionalism are truly appreciated and will be shared with them, especially with Amgad and Syed, who made such a positive impact on your visit. We are dedicated to providing exceptional service and it is heartwarming to know that our efforts resonate with valued guests like yourself. We look forward to welcoming you back next year for another memorable stay. Yours sincerely, Samir Arora General Manager

The most incredible holiday!

TripAdvisor rating 5.0/5

Asiyah A TripAdvisor review

We had an incredible time, the staff are so so kind and accommodating especially Amgad and Syed who went above and beyond for us. I cannot recommend this hotel enough it is truly beautiful. They really do go the extra mile to make your stay comfortable!

Dear 762asiyaha, Thank you for sharing such a glowing review of your stay at The Retreat Palm Dubai MGallery by Sofitel. We are truly delighted to know that your holiday with us was incredible. We are glad to read that you found our heartists, especially Amgad and Syed, to be kind and accommodating. They will be thrilled to hear your kind words of appreciation for their efforts. Your perfect scores across all categories – location, service, rooms, cleanliness, sleep quality and value – mean the world to us. It is incredibly rewarding to know that we succeeded in making your stay comfortable and memorable. We hope to have the pleasure of welcoming you back to our serene retreat for another exceptional experience soon. Yours sincerely, Samir Arora General Manager

Great Stay 🥰🥰🥰

TripAdvisor rating 5.0/5

Camper01486200959 TripAdvisor review

Hotel is so nice speacilly front office staff shafiq is amazing so professional always smiling made our trip more amazing with his great service concierge other staff Zia Raja very supportive great location we will come back soon definatly we will recommand our family and friends.

Dear Camper01486200959, Thank you for sharing your wonderful feedback of your stay experience at to The Retreat Palm Dubai MGallery by Sofitel. We are thrilled to hear that you had an amazing stay with us. Your kind words about Shafiq, Zia, and Raja and their professionalism, support and smiles mean a lot to us. We are glad that our heartists contributed to making your trip so memorable. We are delighted that you enjoyed our hotel’s location and services, and we sincerely appreciate your recommendation to your family and friends. It will be our pleasure to welcome you back to The Retreat Palm Dubai MGallery by Sofitel soon. Yours sincerely, Samir Arora General Manager

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Other web-users rate our hotel

  • 719 reviews 8.1/10 Location
  • 1,456 reviews 8.5/10 Room
  • 2,613 reviews 9/10 Service
  • 13 reviews 5.3/10 WiFi
  • 1,005 reviews 7.9/10 Food
  • 759 reviews 8.5/10 Cleanliness
  • 633 reviews 8.8/10 Beach
  • 477 reviews 8.8/10 Vibe

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