The Retreat Palm Dubai MGallery by Sofitel 5 stars

Customer review rating (ALL Rating) 4.8/5 330 reviews

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The Retreat Palm Dubai MGallery by Sofitel - Image 1
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The Retreat Palm Dubai MGallery by Sofitel - Image 3
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East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237, 0 Dubai, United Arab Emirates

Description

Hotel extras

  • In close proximity to Nakheel Mall, Aquaventure waterpark and The Pointe

  • All-Inclusive Wellness Retreats

  • 360 degree wellness programmes and packages

  • Healthy food and beverage options including vegan and paleo-friendly dishes

  • Daily wellness and fitness activities

Our accommodation(s)

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Hotel location

The Retreat Palm Dubai MGallery by Sofitel

East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237
0 Dubai
United Arab Emirates

GPS:25.139515, 55.142383

Telephone
Fax +971 4 394 4785

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  330 reviews

TripAdvisor Rating  4.5/5  5,016 reviews

Excellent

TripAdvisor rating 5.0/5

Monam C TripAdvisor review

We went to Retreat for our 8th Anniversary celebration and I am totally blown away by the efforts put in by John Kiai, he helped me plan my surprise and I couldn’t have asked for anything better. Harindu who works there is another lovely hire by the hotel who make the guest feel truly special with a big smile on his face at all times. Thank you soo much Retreat, John and Harindu for making it a brilliant stay for us. :)

Dear m0namc, Thank you for sharing your wonderful review and for choosing The Retreat Palm Dubai MGallery by Sofitel to celebrate your 8th anniversary. We are delighted to hear that your special occasion was made memorable with the efforts of John Kai and Harindu. They truly embody our commitment to creating memorable experiences and your kind words will surely brighten their day. It was our pleasure to host you and we are thrilled that you had such a brilliant stay. We hope to welcome you back again for more celebrations and relaxing getaways in the future. Yours sincerely, Samir Arora General Manager

Another fantastic stay at the Sofitel Retreat

TripAdvisor rating 5.0/5

jonnyboy217 Families - TripAdvisor review

This was our second time visiting Sofitel Retreat on the Palm, and once again, it did not disappoint. The hotel is a perfect for relaxing and offers stunning views. The serene atmosphere makes it a great escape from the hustle and bustle of the city. A special mention goes to Amgad and Saksham who was incredibly friendly and made our stay even more enjoyable. They were fantastic with our daughter, going above and beyond to make her feel special, which we truly appreciated. Overall, it was a wonderful experience. Highly recommend this hotel for families or anyone looking to unwind in style. Thank you, Sofitel, for another memorable stay!

Dear jonnyboy217, Thank you for your kind words and for choosing to stay with us again at The Retreat Palm Dubai MGallery by Sofitel. We are delighted to hear that you had another fantastic experience with us and that our team members, Amgad and Saksham, contributed to making your stay even more enjoyable. Providing a serene atmosphere and stunning views is at the core of our hospitality, and we are thrilled that you found it to be a perfect escape. Your recommendation means a lot to us and we look forward to welcoming you back for more memorable stays. Yours sincerely, Samir Arora General Manager

Wonderful

TripAdvisor rating 5.0/5

G3777QVemanueleb TripAdvisor review

All here is Fantastic , all People are very gentil , specially Sohail , the food is very good , It's a lovely place on the Palm Jumeirah, the beach and pool are amazing, we had a lovely stay , I hope to return soon with my family , see you next time in Dubai

Dear G3777QVemanueleb, Thank you for your wonderful review of your stay at The Retreat Palm Dubai MGallery by Sofitel. We are thrilled to hear that you enjoyed your stay and had a fantastic experience with us. It is great to know that Sohail and our team left a positive impression on you, and we are delighted that you enjoyed the food, beach and pool. We look forward to welcoming you and your family back for another memorable stay in Dubai. Yours sincerely, Samir Arora General Manager

Ein toles hotel

TripAdvisor rating 5.0/5

Tugce G TripAdvisor review

the ripples service is very good.the people working in bar is good and helpful. Reshal is best .the hotel service is good .the beach service is good .we have stunning views of sunset from the beach .vibe restaurant is good .i love the bar service the most

Dear 917tugceg, Thank you for your positive review and for sharing your impressions of your stay at The Retreat Palm Dubai MGallery by Sofitel. We are delighted that you enjoyed your stay with us and particularly appreciate the service at our bar and on the beach. We are pleased that Reshal and the entire team at Ripples, pool bar left such a good impression. The sunset from the beach is truly a highlight that you also enjoyed. It is great to hear that you were satisfied with the cleanliness, service and location of the hotel. We hope to welcome you back soon and sincerely thank you for your recommendation. Yours sincerely, Samir Arora General Manager

Uncooperative management

TripAdvisor rating 1.0/5

sara3teej Families - TripAdvisor review

I have booked for 2 nights and did reached hotel but had to leave due to emergency and did not check in Unfortunatelyam trying to reach any one from the managers to discuss and find a way for refund since i did not stay or check in at all but they are ignoring the calls and emails and not being cooperative Usually hotels satisfy the customers and responds quickly to resolve any issue!!

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Other web-users rate our hotel

  • 724 reviews 8/10 Location
  • 1,461 reviews 8.6/10 Room
  • 2,636 reviews 9.1/10 Service
  • 11 reviews 4.1/10 WiFi
  • 1,005 reviews 8/10 Food
  • 774 reviews 8.5/10 Cleanliness
  • 638 reviews 8.8/10 Beach
  • 471 reviews 8.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.