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Novotel Abu Dhabi Al Bustan Hotel 4 stars

Customer review rating 4.4/5 5,621 reviews

ALLSAFE approved hotel

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Novotel Abu Dhabi Al Bustan
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+ 24 Services

Hotel extras

  • 20 minutes' drive from Abu Dhabi Int'l Airport

  • 5 minutes' drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)Paying
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street
corner Rabdan Street
P.O. Box 95208
95208 abu dhabi
united arab emirates

Tel: +97125016444

Fax: (+971)2/5016333

Check-in from 14h00

Check out up to 12h00

  • AD Bus Station :  1 Bus terminal

  • By plane

    ABU DHABBI At 24km / 14.91 miles

GPS :24.42938, 54.42929

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Spacious and contemporary design, the Novotel room is truly a place for living. Need more space, and amenities ? The Suite room will satisfy your needs.

Superior Room with 1 queensize bed and sofa

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: Pool side, Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 55 m² / 592 sq ft
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

MELLOW CAFE

Type of cuisine: Cafe

Offering early bird continental breakfasts and all day healthy treats. French pastries as signature items.

Lunch

07:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHOICE CUT STEAK HOUSE

Type of cuisine: Other cooking style

Steak house restaurant staging charcoal grill with meat cuts, sea products and rotisserie.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PEPPER ALL DAY DINING

Type of cuisine: International

All day dining restaurant serving authentic Arabic, Indo South and Mediterranean cuisine from live cooking station.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WAVES BAR & OUTDOOR LOUNGE

Non contractual photo

Waves is a place where everyone gets their definition of a perfect experience of a night out. Features a fresh and innovative design with an enhanced ambience, a new menu that satisfies everyone taste, and selection of handcrafted & signature cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 1,035 m²

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 800 people

Find out more

Our guest reviews for
Novotel Abu Dhabi Al Bustan

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,621 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,841 reviews

good stay

Customer review rating 3.5/5

Sadder A. Solo - 24/02/2021 Confirmed reviews ALL

amazing .

Dear Sadder a., Thank you for staying at the Novotel Abu Dhabi Al Bustan We are glad that you were overall pleased with your stay. Thank you for your kind feedback. It is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. We look forward to serving you better in a future stay. Sincerely, Souffian Zaeraoui General Manager

No hospitality and friendly front desk Rep

Customer review rating 1.5/5

Anonymous Solo - 23/02/2021 Confirmed reviews ALL

No brief explanation about type of room, breakfast coupon etc.

Dear Abd Aziz B., Thank you for your insights following your recent visit at the Novotel Abu Dhabi Al Bustan. We always look for ways to improve and your comments are crucial to our future success. The involved department has been informed about your feedback and I am sure that they will take necessary actions to improve in these shortfalls. Once again, thank you for your critics. It is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. We look forward to serving you better in a future stay. Kind regards, Sincerely, Souffian Zaeraoui General Manager

Good Stay in a centrally located hotel

Customer review rating 5.0/5

Rohan G. Business - 23/02/2021 Confirmed reviews ALL

A good experience from check in till check out

Dear Rohan G., Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay as well impressed by the team's hospitality and guest service during your visit. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Sincerely, Souffian Zaeraoui General Manager
Customer review rating 0.5/5

Taghreed A. S. Business - 21/02/2021 Confirmed reviews ALL

There was a sound in the pipes in the bathroom that I couldn’t sleep

Dear Taghreed abu-s., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Al Bustan. I am sorry that your overall experience did not meet your expectations; allow me to express my sincere apologies. Please rest assured that your comments have been noted and will be shared with the relevant departments for appropriate actions. Your feedback is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. Once again our apologies, and we earnestly hope that you will give us the opportunity to serve you better in a future stay. Sincerely, Souffian Zaeraoui General Manager

Memorable stay

Customer review rating 5.0/5

Mohammed S. Couples - 21/02/2021 Confirmed reviews ALL

I enjoy my stay at novotel hotel it makes my precious moment more comfortable and memorable staff is so friendly and willing to serve their guest 24 hours thanks alot novotel team

Dear Maryam S., Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay as well impressed by the team's hospitality and guest service during your visit. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Sincerely, Souffian Zaeraoui General Manager
Customer review rating 5.0/5

Saif Couples - 20/02/2021 Confirmed reviews ALL

Big and clean rooms

Dear Saif A., Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay as well impressed by the team's hospitality during your visit. It will be our pleasure to welcome you again in the near future. Sincerely, Souffian Zaeraoui General Manager

Good clean convenient hotel

Customer review rating 4.5/5

Hk Business - 20/02/2021 Confirmed reviews ALL

Had a pleasant couple of months, enjoyed breakfast, local shopping and commute was easy to meetings The staff was first rate - always attentive and helpful, especially Touseef who regularly kept my room immaculate and always tended to anything I needed quickly and cheerfully

Dear Hanif K., Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay as well impressed by the team's hospitality during your visit. It will be our pleasure to welcome you again in the near future. Sincerely, Souffian Zaeraoui General Manager

Helpfull staff

Customer review rating 5.0/5

Aman Families - 19/02/2021 Confirmed reviews ALL

I was happy from rania (reception ) But the bed and pillows not comfort enough Breakfast very good

Dear Aman A., Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay as well impressed by the team's hospitality and guest service during your visit. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Sincerely, Souffian Zaeraoui General Manager
Customer review rating 4.5/5

Sunil A. Couples - 19/02/2021 Confirmed reviews ALL

Stay was good. But the below concerns are mentioned for your attention. The front desk staff who attended me, seems don't know how to smile, at least to me. Not even a small pouch of sanitizer was. Kept in the room. I called the service desk and they politely said sanitizers are not available. The fact that no store was nearby and I anticipated sanitizer in room, I habe to drive out to get one. Apart from the above two issues, all went well.

Dear Sunil A., Thank you for staying at the Novotel Abu Dhabi Al Bustan. We always strive to exceed guests' expectations and your comments will help our team reach that goal. Please rest assured that we have noted your comments and will take the necessary remedial actions to improve on observed service shortfalls. Thank you for constructive critics, we are eager to regain your confidence in a future stay if you gave us that chance. Sincerely, Souffian Zaeraoui General Manager"

Good hotel

Customer review rating 4.0/5

Abdulla Solo - 19/02/2021 Confirmed reviews ALL

It was great and room is very good Also the new TV system is very nice

Dear Abdulla A., Thank you for staying at the Novotel Abu Dhabi Al Bustan. We very much appreciate your feedback and glad that you were overall pleased with your stay. Looking forward to welcoming you again in the near future. Sincerely, Souffian Zaeraoui General Manager

Best hotel

Customer review rating 5.0/5

Asif Business - 17/02/2021 Confirmed reviews ALL

Quick visit there. All we like was swimming pool outdoor. Staff was friendly. Farhan and javed were two amazing persons we met .

Dear Asif M., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Good Stay

Customer review rating 4.0/5

Nisha C. Business - 16/02/2021 Confirmed reviews ALL

Pleasant staff, prompt service and clean room.

Dear Nisha C., Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay as well impressed by the team's hospitality and guest service during your visit. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Sincerely, Souffian Zaeraoui General Manager

My experience with Novotel Al-bustsn

Customer review rating 5.0/5

Ala Solo - 16/02/2021 Confirmed reviews ALL

Greetings I would like to express my gratitude for Novotel Al bustanfor the pleasant experience I had while I was staying there. The reception staff were friendly, personable I would like to thank mr. Javied for his care and assistance. He helped me becoming a member in Accor. I had lovely breakfast experience in Peppers restaurant thanks for the staff and special thanks for chief Usaman for his care. Location of the hotel is good and accessible to Abu Dhabi city. Service people were helpful with smile on their faces. I will come back in the future and thank you for the lovely experience. Wish you all more success in the future .

Dear Alaa A., Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay as well impressed by the team's hospitality and guest service during your visit. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Sincerely, Souffian Zaeraoui General Manager

Satisfied

Customer review rating 5.0/5

Saeed Solo - 14/02/2021 Confirmed reviews ALL

It was a good stay and I was helped by Rania from the reception, she was so helpful and guided me well. Good experience

Dear Saeed A., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Nice stay

Customer review rating 4.5/5

Mohammed A. Business - 14/02/2021 Confirmed reviews ALL

I liked the hospitability and professionality of the staff, the welcome drink has many options, I liked the privacy and quiet of the room, The hotel is little bit far from city central but it deserve

Dear Mohammed A., Thank you for your positive feedback following your stay at the Novotel Abu Dhabi Al Bustan. We are happy that your experience during your visit was to your expectations. It will be our delight to have you again with us. Best regards, Souffian Zaeraoui General Manager"

Happy

Customer review rating 5.0/5

Ahmed S. Business - 14/02/2021 Confirmed reviews ALL

Nice rooms with full cleanliness and hygiene.

Dear Ahmad S. J., Thank you for staying at the Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you had a fantastic stay with us. Likewise, it is a pleasure to note that you were pleased with our rooms and were well impressed by our team's hospitality. Fulfilling our guest expectation is truly rewarding. Thank you for your positive feedback, and it will be our pleasure to welcome you again soon. Best regards, Souffian Zaeraoui General Manager

Close to my work, and very quiet stay

Customer review rating 5.0/5

Karim E. Solo - 13/02/2021 Confirmed reviews ALL

Staff are so friendly, Mr. Kazim duty manager and Rania receptionist are so helpful and respectful.

Dear Karim E., Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay as well impressed by the team's hospitality during your visit. It will be our pleasure to welcome you again in the near future. Best Regards, Souffian Zaeraoui General Manager"

Good stay

Customer review rating 4.0/5

Ebtsam Business - 11/02/2021 Confirmed reviews ALL

- update the late check out process ( I recommend for 2 hours more but the door is locked on 12:00) - fixing the prices (when i called the prices was different) when I arrived the resorption gave me higher

Dear Khalifa A., Thank you for staying with us. We are glad that your stay was overall pleasant despite shortfalls in some areas. Your feedback is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. Thank you for your comments and we look forward to serving you better in a future stay. Best Regards, Souffian Zaeraoui General Manager"

It is great

Customer review rating 4.5/5

Christianne B. Solo - 11/02/2021 Confirmed reviews ALL

I can't complain of anything else but I wish your beds are much more bigger. Overall it's superb

Dear Christianne Marie B., Thank you for your positive feedback following your stay at the Novotel Abu Dhabi Al Bustan. We are happy that your experience during your visit was to your expectations. It will be our delight to have you again with us. Best regards, Souffian Zaeraoui General Manager"

Well located

Customer review rating 5.0/5

Mohamed M. M. Business - 11/02/2021 Confirmed reviews ALL

I have enjoyed staying at Novotel Al bustan, good welcoming, flexibility, good room service..

Dear Mohamed M., Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are delighted that you were pleased with your stay. Thank you for your positive feedback, and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager"

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