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Novotel Abu Dhabi Al Bustan Hotel 4 stars

Customer review rating 4.4/5 5,772 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
Novotel Abu Dhabi Al Bustan
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+ 16 Services

Hotel extras

  • 20 minutes' drive from Abu Dhabi Int'l Airport

  • 5 minutes' drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (nearby) Paying
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 12 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street
corner Rabdan Street
P.O. Box 95208
95208 abu dhabi
united arab emirates

Tel: +97125016444

Fax: (+971)2/5016333

Check-in from 14h00

Check out up to 12h00

  • Abu Dhabi Bus Station :  034 Bus terminal

  • By plane

    ABU DHABBI At 24km / 14.91 miles

GPS :24.42938, 54.42929

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Spacious and contemporary design, the Novotel room is truly a place for living. Need more space, and amenities ? The Suite room will satisfy your needs.

Superior Room with 1 queensize bed and sofa

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: Pool side, Garden View, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 55 m² / 592 sq ft
  • Most of the accommodation: Corner Room *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

CHOICE CUT STEAK HOUSE

Type of cuisine: null

Steak house restaurant staging charcoal grill with meat cuts, sea products and rotisserie.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday Closed

MELLOW CAFE

Type of cuisine: Cafe

Offering early bird continental breakfasts and all day healthy treats. French pastries as signature items.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

PEPPER ALL DAY DINING

Type of cuisine: International

All day dining restaurant serving authentic Arabic, Indo South and Mediterranean cuisine from live cooking station.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

WAVES BAR & OUTDOOR LOUNGE

Waves is a place where everyone gets their definition of a perfect experience of a night out. Features a fresh and innovative design with an enhanced ambience, a new menu that satisfies everyone taste, and selection of handcrafted & signature cocktails.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 1,035 m²

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 800 people

Find out more

Our guest reviews for
Novotel Abu Dhabi Al Bustan

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,772 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,908 reviews

Great Stay

Customer review rating 4.5/5

Rd Couples - 14/06/2021 Confirmed reviews ALL

It's a great stay as always!

Dear Randolph D., Thank you for your positive feedback following your stay at the Novotel Abu Dhabi Al Bustan. We are delighted to have met your expectations during your stay with us. It will be our pleasure to have you with us again soon. Best regards, Souffian Zaeraoui General Manager"

Definitely the last time

Customer review rating 1.0/5

Anonymous Couples - 14/06/2021 Confirmed reviews ALL

Nothing has changed since the last time. My mistake of trying it again

good location, beautiful lobby, great dining service

Customer review rating 4.5/5

Tommy M. Solo - 13/06/2021 Confirmed reviews ALL

Getting my laundry done was nice, the room was impressive for the price, and the dining experience was pleasant. I would double check why my shower would flood over the rail drain between the shower floor and bathroom floor. Water would leak a puddle into the bathroom floor and I had to lay down towels. Over all it was a good stay and everyone was very polite.

Dear Thomas M., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Good Stay

Customer review rating 4.0/5

K K. Business - 13/06/2021 Confirmed reviews ALL

Had a very comfortable experience at the hotel which has a good choice of amenities from All Day Dining, Well equipped gym, swimming pool, spa, restaurants, bars and a lounge (that serves sheesha).

Dear Kunaal K., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Did not met expectation

Customer review rating 2.0/5

Anonymous Families - 12/06/2021 Confirmed reviews ALL

Toilet is dirty. Pillows are saggy. Slipper and toothbrush need to be requested.

Dear Christine L., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Souffian Zaeraoui General Manager

Good stay

Customer review rating 5.0/5

Rafael T. Business - 11/06/2021 Confirmed reviews ALL

Very good experience

Dear Rafael T., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

prime Location

Customer review rating 5.0/5

Taha J. Solo - 09/06/2021 Confirmed reviews ALL

I have been staying at Novotel Abu Dhabi Al Bustan since 2014 because I feel I am at home. nice rooms and amenities and good friendly staff.

Dear Taha J., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

The room is dated and looking as 4 star

Customer review rating 3.0/5

Ahmad S. Business - 09/06/2021 Confirmed reviews ALL

The room is dated and looking as 4 star

Dear Ahmad S., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Souffian Zaeraoui General Manager

Clean convenience and amazing value

Customer review rating 4.5/5

Hk Families - 08/06/2021 Confirmed reviews ALL

Enjoyable short stay with family - staff was very helpful and accomodating

Dear Hanif K., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager
Customer review rating 3.0/5

Jithin Solo - 06/06/2021 Confirmed reviews ALL

I am staying in the same hotel for some time now. Now I am planning to change the hotel as I am not feel like coming back to the same hotel. I really miss a balcony and a proper work station in the room. The hotel staff are polite and nice and they have offered upgrades to Executive room often. However i never felt any difference in standard and executive room. Its just that Tv size and coffee machine, and I am not a coffee lover. My next requirement is on 15Jun and have not decided the hotel yet.

Dear Jithin T., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Souffian Zaeraoui General Manager

Excellent in receiving, super clean place.

Customer review rating 5.0/5

Mohamed A. M. Business - 03/06/2021 Confirmed reviews ALL

The receiving from front desk was excellent truly, she treated me so well as first timer, the hotel so clean and affordable price, would love to came again for sure.

Dear Mohamed A., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Good stay

Customer review rating 4.5/5

Entesar Business - 30/05/2021 Confirmed reviews ALL

Clean, good location and parkings, friendly staff

Dear Entesar A., Thank you for staying with us. We are pleased that you enjoyed your stay despite some shortcomings. We assure you that we will take measures to improve the level of our services. At Novotel we strive to provide the best services to all our guests so your comments are important to us. Thank you for your comment and we are looking forward to your stay with us again soon. Best Regards Souffian Zaeraoui General Manager

very good stay

Customer review rating 5.0/5

Osama Families - 30/05/2021 Confirmed reviews ALL

excellent team in all departments

Dear Osama A., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager
Customer review rating 2.5/5

Ahmad A. Couples - 30/05/2021 Confirmed reviews ALL

Starting from the reception always you just have one person also he always busy.

Dear Ahmed Awad Youness A., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Souffian Zaeraoui General Manager

Excellent

Customer review rating 5.0/5

Ahmed A. Families - 25/05/2021 Confirmed reviews ALL

Novotel Abu Dhabi Al Bustan is great but my stay in Novotel Abu Dhabi Gate was the worst stay in Novotel Group i didn't sleep well and i informed them that the other Room there's some locals with Girls They make noise and the security came but he didn't make any thing i didn't see 6 Adult stay at same studio after that i check out and go to Al Bustan they care for me specially MR / Bader he is Good guy Thanks

Dear Ahmed A., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Verry Good

Customer review rating 5.0/5

Rollen H. Couples - 25/05/2021 Confirmed reviews ALL

Good accomodation and your staff thanks

Dear Luv D., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Great Stay & super welcoming

Customer review rating 4.5/5

Ghassan A. Business - 24/05/2021 Confirmed reviews ALL

Amazing 1st time stay , with exceptional welcoming from front desk team .

Dear Ghassan A., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Cozy place, staffs are friendly and professional.

Customer review rating 5.0/5

Jeng S. Families - 24/05/2021 Confirmed reviews ALL

We are family of four and we really enjoyed our stay. We'll surely visit again.

Dear jennifer S., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

good stay

Customer review rating 5.0/5

Oday A. Couples - 23/05/2021 Confirmed reviews ALL

I want to thank the management and employees for this lovely and great service. Really, it was a beautiful stay. Thank you very much.

Dear Oday A., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui General Manager

Short Business Trip

TripAdvisor rating 4.0/5

Tinybubbles08 Business - 24/03/2021 TripAdvisor review

Back in AUH after a year and was so excited..Always stayed here for my business trip and was great! There’s a bit confusion with my bookings as I book 2 rooms and can’t find our reservations at first however it’s fine, food is great with nice selection. Room is clean and tidy. Be back soon.

Dear Valued Guest, Thank you for your comment We are delighted that you have enjoyed living with us and there are some areas that need more attention We greatly appreciate your feedback as it will help us in our continuous efforts to provide quality service to our guests. We thank you for your comments and we would like to welcome you again soon Best Regards Souffian Zaeraoui General Manager

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