Novotel Abu Dhabi Al Bustan 4 stars

Customer review rating (ALL Rating) 4.5/5 2,460 reviews

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Description

Hotel extras

  • a 20-minute drive from Abu Dhabi International Airport

  • a 5-minute drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

Our accommodation(s)

Hotel location

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208
95208 ABU DHABI
United Arab Emirates

GPS:24.42938, 54.42929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,460 reviews

TripAdvisor Rating  4.5/5  2,840 reviews

Certificate of excellence 2024

Welcoming Reception, Clean Room, Kind Stuff Maria Khin and Tilak, good breakfasf, Affordable price, and parking,location

TripAdvisor rating 5.0/5

Mohammed H TripAdvisor review

Nice room and nice people and stuff are very welcoming and hospitality. Especially stuff from receptions are so kind like Maria and Tilak in the mroning and also other receptionists Hicham Lali, Jessica,Hritika,Su,Osama,Abeshiek,Sanjay,Hancel,Sudip. Everyone is so kind and help me to get the room as my preference. Would love to visit there again.

Dear mohammed, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your amazing review here. I am delighted to know that you enjoyed your stay with us and will be sure to share your wonderful compliments with the entire front desk team, especially Hicham Lali, Jessica, Hritika, Sumara, Osama, Abeshiek, Sanjay, Hancel, Sudip for I know that they will be happy to hear from you too. Thank you once again for choosing to stay with us at Novotel. I look forward to welcoming you back again soon. Best regards, Mourad Brahmi General Manager

The hotel is excellent in all aspects, only a delay in bringing the car

TripAdvisor rating 5.0/5

Alameer A TripAdvisor review

Excellent reception, excellent service, friendly reception staff, and the hotel price is appropriate for the location. The hotel is clean and deserves 5 stars. Just note the delay in bringing the car. Thank you aaaaaaaaaaaaaaaaaaaaaaa

Dear alameera, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your amazing review here. I am glad to know that you enjoyed all aspects of your stay with us and look forward to welcoming you back again. Best regards, Mourad Brahmi General Manager

Excellent

TripAdvisor rating 4.0/5

SaMiE U TripAdvisor review

we have excellent stay im novotel hotel al bustan. Lara greeted us so warmly, shes really helpful and attentive in our needs. Her service was really good and she is so friendly. thank you Lara we will comeback again.......................

Dear sami, Thank you for being our guests at Novotel Abu Dhabi Al Bustan and for your wonderful review here. I am happy to know that you enjoyed your time with us and look forward to welcoming you back again. Best regards, Mourad Brahmi General Manager

Novotel Al Bustan

TripAdvisor rating 5.0/5

985ahmedz TripAdvisor review

Good experience, quiet place, good location, value for money and special thanks for Maya in the peper restaurant for her dedicated service and professionalism for serving the guests. Adutls Pool is good and kids pool is safe. Will visit again for sure

Dear ahmed, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your review here. I am glad to know that you enjoyed your time with us and look forward to welcoming you back again. Best regards, Mourad Brahmi General Manager

Kind servers.

TripAdvisor rating 3.0/5

Pearlie D TripAdvisor review

Had dinner at Pepper restaurant with my bff. Sadly,food selection were less including salad .Rice not hot and roasted beef not that tender but tasty. Hilda,the cashier is kind and of great help as well as the other servers. We are grateful though.

Dear pearlied, Thank you for taking the time to share your feedback with us. Although I am glad to know that you enjoyed your time with us, I apologise for the areas that we fell short of expectations. I have taken your comments to heart and have already addressed them with my team to prevent future occurrence. I hope to have the chance to welcome you back again when your travels bring you back to Abu Dhabi. Sincerely, Mourad Brahmi General Manager

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Other web-users rate our hotel

  • 1,486 reviews 8.8/10 Location
  • 3,977 reviews 8/10 Room
  • 6,995 reviews 9.3/10 Service
  • 55 reviews 6.9/10 WiFi
  • 2,517 reviews 8.3/10 Cleanliness
  • 1,052 reviews 9/10 Breakfast
  • 527 reviews 9/10 Pool
  • 267 reviews 9.7/10 Wellness Area

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