Novotel Abu Dhabi Al Bustan 4 stars

Customer review rating (ALL Rating) 4.7/5 3,155 reviews

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Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208, 95208 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • a 20-minute drive from Abu Dhabi International Airport

  • a 5-minute drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

Our accommodation(s)

Hotel location

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208
95208 ABU DHABI
United Arab Emirates

GPS:24.42938, 54.42929

Telephone
Fax +971 2 501 6333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,155 reviews

Customer review rating 2.5/5

C. B. C. B. Business - Confirmed reviews ALL

No Membership recognition at all

Dear Mr B., Thank you for taking the time to tell us about your experience at Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 1.5/5

Atul K. Couples - Confirmed reviews ALL

The staff was very rude

Dear Mr K., Thank you for taking the time to tell us about your experience at Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Rajesh N. Business - Confirmed reviews ALL

quick reception and overall sta was very comfortable

Dear Mr N., Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your wonderful review here. I am grateful to know that you enjoyed your time with us and will be sure to share your kind compliments with my entire team; they will be thrilled to hear from you too. Once again, thank you for being our guests. I look forward to welcoming you back again. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Busra A. Business - Confirmed reviews ALL

We had a wonderful stay at this hotel and truly enjoyed every moment. The rooms were clean, comfortable, and well maintained, and the overall atmosphere was welcoming and relaxing. The location was great, and all the staff were friendly and professional. A very special thank you to Afsar

Dear Busra A., We very much appreciate your comments regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mourad Brahmi Cluster General Manager

Customer review rating 3.0/5

Mahmoud K. Families - Confirmed reviews ALL

the room space was good for 2 kids with me, but room smell was not good and feels humid all the time which cause for us nose blockage due to much humidity in the roo

Dear Mr K., Thank you for taking the time to tell us about your experience at Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mourad Brahmi Cluster General Manager

Other web-users rate our hotel

  • 1,070 reviews 8.9/10 Location
  • 3,377 reviews 7.2/10 Room
  • 5,958 reviews 9/10 Service
  • 49 reviews 5.7/10 WiFi
  • 1,941 reviews 7.6/10 Cleanliness
  • 946 reviews 5.7/10 Comfort
  • 885 reviews 8.7/10 Breakfast
  • 175 reviews 9.3/10 Wellness Area

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