Hotel that makes every moment matter. Located near ADNEC and the embassies district in Abu Dhabi, Novotel Abu Dhabi Al Bustan is among the top 4-star hotels in the capital city offering welcoming rooms, suites, dining and event facilities for business or leisure. Unwind in our Fitness & Spa Centre or relax by the outdoor pool. With an extensive meeting space featuring seven meeting rooms and a large ballroom, Novotel proves to be the perfect venue to focus on meetings, banquets, conferences and weddings.
The stunning new 4 star Novotel Abu Dhabi Al Bustan hotel offers both families and business travellers the perfect welcome. Forming a part of an exclusive neighbourhood in the city, the hotel is just 20 min from the Abu Dhabi International Airport. Close by are Abu Dhabi National Exhibition Centre, Zayed Sports City, the Embassies district and the magnificent Sheikh Zayed Grand Mosque. Or shop your heart out at the Abu Dhabi, Al Wahda and Marina Malls!
Staying several days or just stopping over ? Do not miss out on what your destination has to offer, here are suggestion s for the essential things to discover, see and do.
A visit in Abu Dhabi is never complete without checking the Sheikh Zayed Grand Mosque. Stay with us and visit the historical grand mosque located only 5 kilometres away. Plus, there are more places to visit which is few kilometres away from the hotel.
Mourad BRAHMI, Hotel Management
Thank you for choosing Novotel Abu Dhabi Al Bustan for your upcoming stay. Starting June 2026, we are excited to announce that our hotel will be undergoing phased room renovation to improve your experience. During this period, certain areas of the property may be subject to enhancements. We are committed to minimising any disruption and ensure that your stay remains comfortable. All other hotel services will remain available. For assistance, please call us on +971 2 501 6444, or email H6533-RE1@accor.com.
Hotel extras
a 20-minute drive from Zayed International Airport.
a 5-minute drive to Abu Dhabi National Exhibition Centre.
Free valet parking and indoor parking.
Functional meeting rooms and a ballroom with free WiFi and pre-function areas.
Features spa and fitness facilities as well as outdoor pool and jacuzzi.
Our accommodation(s)
Book this hotel
Page 1 out of 3, Room 1 :
Superior Queen Room with Sofa Bed
, Room 2 :
Superior Twin Room
Room
Superior Queen Room with Sofa Bed
Photo out of - Superior Queen Room with Sofa Bed
Help yourself to tea and coffee whenever you need a pick-me-up, and wind down in front of the large satellite TV. And if you don't feel like leaving the comfort of your room, freshly prepared meals from room service are ready to tempt you 24 hours a day.
Enjoy modern décor and comfort: Twin bed, walk-in shower and bathtub separate, ergonomic work area, 37" LCD TV, wireless and wired high speed Internet, laptop size safety box, mini bar and complimentary tea/coffee.
Photo out of - Executive Queen Room with Executive Lounge Access
Our Executive rooms offer an exclusive access to the Executive Lounge where you can enjoy a healthy breakfast and delicious light snacks during the day.
Staying in our Superior Suites offers an exclusive access to the Executive Lounge where you can enjoy a delicious breakfast and light snacks during the day.
Page 1 out of 1, Restaurant 1 :
NEA - MEDITERRANEAN RESTAURANT
, Restaurant 2 :
MELLOW ITALIAN CAFÉ & BAKERY
NEA - MEDITERRANEAN RESTAURANT
Photo out of - NEA - MEDITERRANEAN RESTAURANT
NEA's vibrant all-day character highlights the overall casual and natural ambience dressed in organic materials and plant elements.
The menu takes you on a delectable voyage throughout Mediterranean and delight comes with every bite
Cooking style
Mediterranean
Capacity
192
Accessibility
Accessible service
Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208, 95208 Abu Dhabi, United Arab Emirates
NEA's vibrant all-day character highlights the overall casual and natural ambience dressed in organic materials and plant elements.
The menu takes you on a delectable voyage throughout Mediterranean and delight comes with every bite
MELLOW ITALIAN CAFÉ & BAKERY
Photo out of - MELLOW ITALIAN CAFÉ & BAKERY
Mellow Italian Café and Bakery brings people together around great coffee and freshly baked pastries. The a la carté menu instils the delight in eating something good worth sharing and worth enjoying.
Cooking style
Cafe
Capacity
86
Accessibility
Accessible service
Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208, 95208 Abu Dhabi, United Arab Emirates
Mellow Italian Café and Bakery brings people together around great coffee and freshly baked pastries. The a la carté menu instils the delight in eating something good worth sharing and worth enjoying.
Waves Californian Kitchen & Bar
Photo out of - Waves Californian Kitchen & Bar
The New Wave American rooftop experience introduces the modern LA lifestyle and its internationally influenced cuisine to the Abu Dhabi. With a relaxed yet playful ambiance Waves invites guest to enjoy great Californian inspired food and drinks.
The New Wave American rooftop experience introduces the modern LA lifestyle and its internationally influenced cuisine to the Abu Dhabi. With a relaxed yet playful ambiance Waves invites guest to enjoy great Californian inspired food and drinks.
Breakfast
Photo out of - Breakfast
4 options for you to choose from depending on your taste. A snack at reception from 4 am. A buffet breakfast. For those in a hurry, hot drinks, orange juice and croissants served at the bar. Room service.
Buffet
Every good morning starts with a delectable breakfast offering a lavish buffet spread and freshly brewed coffee to keep you energised.
Services
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
NEA - Mediterranean Restaurant
4 options for you to choose from depending on your taste. A snack at reception from 4 am. A buffet breakfast. For those in a hurry, hot drinks, orange juice and croissants served at the bar. Room service.
Pool
Photo out of - Pool
Set on the 1st floor of the hotel, Novotel's pool is the place to relax, reenergise, and unwind under the sun. The facility features an outdoor Jacuzzi and a shaded kid's pool. Refreshing cocktails and small bites are also available from Waves Bar.
Inbalance by Novotel
Relax and rejuvenate under the warmth of the Abu Dhabi sun. Spend leisurely afternoons while enjoying refreshing libations and delightful flavours by the poolside.
Opening hours
Monday
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-
Tuesday
-
-
Wednesday
-
-
Thursday
-
-
Friday
-
-
Saturday
-
-
Sunday
-
-
Subsequent opening hours
Location
On site
Pool features
Outdoor pool
At your disposal
Children Pool
Shower
Lifeguard
Access & Security
Lifeguard
Pool areas wheelchair accessible
Staff trained in first aid
Dimension
Pool Depth Min:
1.35 m /
5.31 ft
Pool Depth Max:
1.35 m /
5.31 ft
Pool Size Min:
5.45 m /
17.88 ft
Pool Size Max:
26.6 m /
87.2 ft
Set on the 1st floor of the hotel, Novotel's pool is the place to relax, reenergise, and unwind under the sun. The facility features an outdoor Jacuzzi and a shaded kid's pool. Refreshing cocktails and small bites are also available from Waves Bar.
Fitness center
Photo out of - Fitness center
Inbalance by Novotel
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
Closed
Subsequent opening hours
Location
On site
Fitness equipment
Free weights
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Weight machine
Core/stability training equipment
Cardiovascular equipment
Exercise bikes
Cross trainer
TV in the room
Towels available
Wellness services and equipments
Jacuzzi/Whirlpool bath
Sauna room
Spa bath
Personal lessons and special care
MassageAdditional charge
Spa
Photo out of - Spa
Additional charge
The luxurious spa offers a range of therapies that will help you to relax, rejuvenate and re-energise, including massages, facials and body treatments.
Location
On site
1 km /
0 mi
Accessibility
Accessible service
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Spa Treatment
Access & security
Reduced mobility Facilities
Wheelchair access
The luxurious spa offers a range of therapies that will help you to relax, rejuvenate and re-energise, including massages, facials and body treatments.
Staffs are accomodating and friendly, the place was clean and nice.
Customer review rating 4.0/5
Nigel V.
Families
-
Confirmed reviews ALL
Hotel is very nice and the room was lovely, the Swiss Butter restaurant is very good, the only negative point is that the check in and valet parking staff appeared lost and not welcoming or friendly
Dear Mr V.,
Thank you for taking the time to share your feedback with us. Although I am glad to know that you enjoyed your time with us, I apologise for the areas that we fell short of expectations.
I have taken your comments to heart and have already addressed them with my team to prevent future occurrence.
I hope to have the chance to welcome you back again when your travels bring you back to Abu Dhabi.
Sincerely,
Mourad Brahmi
Cluster General Manager
Customer review rating 3.0/5
Al S. A.
Business
-
Confirmed reviews ALL
Room looked more on the older side. Sink was not draining water probably as it was not clean + water was dripping from bathroom ceiling on the second day creating a big puddle in the middle of the bathroom floor. Noisy mornings with all the upgrades happening.
Customer review rating 5.0/5
Mohammed A. S.
Solo
-
Confirmed reviews ALL
Feel at home
Customer review rating 5.0/5
Robin F. A.
Business
-
Confirmed reviews ALL
Staffs are accomodating and friendly, the place was clean and nice.
Customer review rating 4.0/5
Nigel V.
Families
-
Confirmed reviews ALL
Hotel is very nice and the room was lovely, the Swiss Butter restaurant is very good, the only negative point is that the check in and valet parking staff appeared lost and not welcoming or friendly
Dear Mr V.,
Thank you for taking the time to share your feedback with us. Although I am glad to know that you enjoyed your time with us, I apologise for the areas that we fell short of expectations.
I have taken your comments to heart and have already addressed them with my team to prevent future occurrence.
I hope to have the chance to welcome you back again when your travels bring you back to Abu Dhabi.
Sincerely,
Mourad Brahmi
Cluster General Manager
Customer review rating 3.0/5
Al S. A.
Business
-
Confirmed reviews ALL
Room looked more on the older side. Sink was not draining water probably as it was not clean + water was dripping from bathroom ceiling on the second day creating a big puddle in the middle of the bathroom floor. Noisy mornings with all the upgrades happening.
Customer review rating 5.0/5
Abdullah A. N.
Business
-
Confirmed reviews ALL
Dear Team,
I would like to extend my sincere gratitude to all the teams at the hotel, including Concierge, Housekeeping, Reception, Reservations, Restaurants, and Management.
Throughout my stay, I found every team to be exceptionally supportive and welcoming, and I felt truly at home. Every request was handled promptly and efficiently.
I also received the full range of Accor benefits, and more, including room upgrades, discounts, and lounge access. I greatly appreciated all of these.
Thank you once again for hosting me at Novotel, particularly during such an extended stay. It was a pleasure.
Kind regards,
Abdulla A. N.
Customer review rating 5.0/5
Khaled A.
Families
-
Confirmed reviews ALL
I had a wonderful stay from start to finish. The check-in process was fast, smooth, and welcoming—the front desk staff were professional and made me feel right at home.
The room was immaculate. Housekeeping did a fantastic job keeping everything spotlessly clean, fresh, and well-stocked throughout my stay.
When it came time to leave, check-out was effortless and handled in seconds. I truly appreciated the efficient service and friendly hospitality. Highly recommended, and I would definitely stay here again!
Thank u mike from reception
Customer review rating 3.5/5
Tas D.
Couples
-
Confirmed reviews ALL
No porters for luggage either on arrival or departure. Luggage left in lobby when asked to be stored. No assistance for taxi - either hailing or for luggage. Pool assistant was excellent.
Customer review rating 3.5/5
Cedric F. D.
Business
-
Confirmed reviews ALL
Good stay with a few issues: issue with the AC in the room that was noisy. No room upgrade despite being a platinum
Member
Customer review rating 5.0/5
Mohammed A.
Families
-
Confirmed reviews ALL
Had a fantastic stay! Check-in was an absolute breeze—the front desk team was warm, welcoming, and had us settled into our room in no time. Check-out was just as seamless, making our departure completely stress-free. A huge shoutout to the housekeeping staff: our room was cleaned to perfection every single day, with fresh towels and everything left immaculate. It made coming back to the room after a long day such a pleasure. Highly recommend!
Thank u mike
Customer review rating 5.0/5
Asad U.
Solo
-
Confirmed reviews ALL
Wonderful experience from start to finish. Check-in was fast and easy, and check-out was smooth with no hidden surprises or long lines. The room cleaning service was top-notch—housekeeping did a thorough job daily, keeping the room spotless and well-stocked. Great attention to detail throughout our stay. Would definitely return!thank u mike from reception
Customer review rating 1.5/5
A. A.
Families
-
Confirmed reviews ALL
One major reason that ruined our experience was the noise from drilling I couldn't nap in the afternoon.
Dear A.,
Thank you for taking the time to tell us about your experience at Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Best regards,
Mourad Brahmi
Cluster General Manager
Customer review rating 4.5/5
Angelo R. M.
Business
-
Confirmed reviews ALL
I just want to mention the staff, especially Teddy, for being very helpful. Would consider booking again next time I visit Abu Dhabi.
Dear Mr M.,
We very much appreciate your comments regarding your stay at Novotel Abu Dhabi Al Bustan.
It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mourad Brahmi
Cluster General Manager
Customer review rating 0.5/5
Suada M.
Families
-
Confirmed reviews ALL
Dear Hotel Management,
I am writing to express my disappointment with my recent stay at your hotel\. Unfortunately, the experience fell far below the standard of hospitality and cleanliness I expected, especially from a hotel in Abu Dhabi\.
The poor experience started from the moment we arrived\. When we got out of the car, the staff standing by the entrance simply looked at us and told us to wait for the person responsible for the luggage\. I was traveling with my mother, and I had expected at least a warm welcome and some assistance opening the car door\. Instead, the staff looked at each other without offering any help until the luggage attendant arrived\. This was not a welcoming first impression\.
The condition of the room was even more disappointing\. I had specifically asked the receptionist for a spacious room with a good view, but when we entered the first room, I immediately noticed dirty walls and a badly stained carpet\. When we opened the sofa bed, the mattress was also dirty\.
After I raised my concerns, the hotel changed our room to Room 705\. Unfortunately, the second room was not much better\. When we opened the sofa bed, we found a blue vape inside it\. This was extremely concerning, as it clearly made me question whether the sofa bed and room had been properly cleaned or inspected before our arrival\. The carpet was also stained, and overall I felt very uncomfortable with the level of cleanliness\.
The room service was disappointing as well\. I requested four toothbrushes and two pairs of slippers, as these were not available in the room\. Instead, only two toothbrushes and one pair of slippers were delivered\. It may sound like a small detail, but combined with everything else, it reflected a lack of attention and care\.
Overall, the cleanliness felt very basic and inadequate\. Finding a previous guest’s vape inside the sofa bed was particularly unacceptable and made me uncomfortable about the hygiene of the entire room\.
I rarely write negative reviews or make complaints like this, but this experience was disappointing enough that I felt it needed to be brought to management’s attention\. Living in the UAE, I am accustomed to the high standards of hospitality and service that hotels here are known for, and I certainly expected much better in Abu Dhabi\.
Unfortunately, based on this experience, I would not choose to stay at your hotel again\. I hope management takes these concerns seriously, particularly regarding housekeeping standards, room inspections, and the way guests are welcomed and assisted upon arrival\.
Kind regards,
Customer review rating 0.5/5
Mansour A.
Solo
-
Confirmed reviews ALL
I am genuinely disappointed with my stay at Novotel. As a Gold member, I expected greater consideration and a more comfortable experience.
I arrived at the hotel late and had booked the room for only around 10 hours, specifically so I could sleep and rest. However, maintenance work and continuous drilling were taking place directly next to my room, making it impossible for me to sleep.
Unfortunately, the stay failed to serve its only purpose, which was to allow me to rest. Assigning a room so close to active drilling work was extremely frustrating and fell far below the standard I expected from Novotel, particularly as a loyal Gold member.
I expect management to review what happened and provide an appropriate resolution.
Customer review rating 5.0/5
Mohamed W. B. E. B.
Families
-
Confirmed reviews ALL
We had a fantastic stay at adagio and Novotel! This was another wonderful experience following our previous 3-week stay, which was also incredible.
A special shoutout to Nia Restaurant—the food quality and taste were absolutely outstanding! Huge thanks to the manager, Mr. Sivadas. for his incredible respect. He truly pays attention to every single detail and ensures all guests are perfectly taken care of.
Dear Mr E. B.,
We very much appreciate your comments regarding your stay at Novotel Abu Dhabi Al Bustan.
It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mourad Brahmi
Cluster General Manager
Customer review rating 3.0/5
Aiza R.
Families
-
Confirmed reviews ALL
Overall experience with staff and surrounding is good but only the AC we got problem ..
Dear Ms R.,
Thank you for taking the time to share your feedback with us. Although I am glad to know that you enjoyed your time with us, I apologise for the areas that we fell short of expectations.
I have taken your comments to heart and have already addressed them with my team to prevent future occurrence.
I hope to have the chance to welcome you back again when your travels bring you back to Abu Dhabi.
Sincerely,
Mourad Brahmi
Cluster General Manager
Customer review rating 2.5/5
Mikhal M. F.
Couples
-
Confirmed reviews ALL
This is the 2nd time im staying at the Novotel bustan. For which I have seen the valet parking is completely disorganised. There is always a long waiting. The front desk staff dont have a smile on their faces and seems like they have been forced to work. All this I have noticed twice during my stay. Overall the rooms are good and comfy.
Dear Mr F.,
Thank you for taking the time to share your feedback with us. Although I am glad to know that you enjoyed your time with us, I apologise for the areas that we fell short of expectations.
I have taken your comments to heart and have already addressed them with my team to prevent future occurrence.
I hope to have the chance to welcome you back again when your travels bring you back to Abu Dhabi.
Sincerely,
Mourad Brahmi
Cluster General Manager
Customer review rating 5.0/5
Joy V.
Families
-
Confirmed reviews ALL
Calm and peaceful stay
Dear Joy V.,
We very much appreciate your review regarding your stay at Novotel Abu Dhabi Al Bustan.
It is a pleasure to receive positive feedback. I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Best regards,
Mourad Brahmi
Cluster General Manager
Customer review rating 1.0/5
Ali A.
Couples
-
Confirmed reviews ALL
I tried for a long time to satay again and again trying to excuse people one time three times not all the time ,you need to fix the management to fix the rest
Dear Mr A.,
Thank you for taking the time to tell us about your experience at Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Mourad Brahmi
Cluster General Manager
Web-users rating
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Frequently asked questions
Novotel Abu Dhabi Al Bustan is located on Sheikh Rashid Bin Saeed Street, corner Rabdan Street, in the embassies district near ADNEC. We are a 20-minute drive from Zayed International Airport and 5 kilometres from the Sheikh Zayed Grand Mosque. Our guests benefit from free valet and indoor parking on-site.
Novotel Abu Dhabi Al Bustan offers several room categories:
Superior Queen Room with Sofa Bed and Superior Twin Room
Executive Queen or Twin Room with Executive Lounge Access
Suite with Executive Lounge Access
Our accommodations offer city, garden, or pool views, with 13 dedicated family rooms available for your convenience.
Novotel Abu Dhabi Al Bustan offers a variety of services to ensure a comfortable stay:
Free Wi-Fi and free valet parking
Buffet breakfast for an additional fee
Air conditioning and satellite TV in all rooms
Wheelchair accessibility, outdoor pool, and Inbalance by Novotel Fitness & Spa
Nea - Mediterranean Restaurant, Mellow Italian Café & Bakery, and Waves Californian Kitchen & Bar
Concierge, laundry services, and business facilities including 12 meeting rooms
At Novotel Abu Dhabi Al Bustan, you can dine at Nea - Mediterranean Restaurant or enjoy coffee at Mellow Italian Café & Bakery, open daily from 06:00 AM to 10:00 PM. Waves Californian Kitchen & Bar offers a rooftop experience with Californian inspired cuisine. We also provide 24-hour room service and a variety of dietary options including Halal and vegetarian menus.
At Novotel Abu Dhabi Al Bustan, check-in is from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Novotel Abu Dhabi Al Bustan regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Novotel Abu Dhabi Al Bustan using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Novotel Abu Dhabi Al Bustan features 12 meeting rooms and a large ballroom with a maximum capacity of 800 seats. Our facilities include free Wi-Fi, pre-function areas, and a business center with support staff to assist with your professional needs.
Novotel Abu Dhabi Al Bustan is a perfect venue for weddings and banquets, featuring a large ballroom and extensive meeting space. We can accommodate up to 800 guests for banquets, providing a stunning setting for your special events.
Novotel Abu Dhabi Al Bustan is a wheelchair accessible hotel with 2 rooms specifically designed for guests with reduced mobility. Our facilities include:
Elevators to all floors and accessible parking
Bathrooms with 32-inch wide doors and accessible features
Wheelchair access to the pool areas and business center
Yes, Novotel Abu Dhabi Al Bustan allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
The Inbalance by Novotel spa at Novotel Abu Dhabi Al Bustan offers a range of therapies including massages, facials, and body treatments for an additional fee. Our facilities feature a sauna room, a Jacuzzi, and a whirlpool bath to help you relax and rejuvenate.
Novotel Abu Dhabi Al Bustan features Waves Californian Kitchen & Bar, which offers a modern LA lifestyle rooftop experience. Guests can enjoy Californian inspired food and drinks in a relaxed yet playful ambiance overlooking the city.
Business travelers at Novotel Abu Dhabi Al Bustan can utilize 12 meeting rooms and a business center with support staff. Each room is equipped with high-speed Wi-Fi, a business desk, an adjustable lamp, and a safe large enough for a laptop. We also offer a buffet breakfast for an additional fee to start your day.
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