Novotel Abu Dhabi Al Bustan 4 stars

Customer review rating (ALL Rating) 4.7/5 3,164 reviews

Novotel Abu Dhabi Al Bustan - Image 1
Novotel Abu Dhabi Al Bustan - Image 2
Novotel Abu Dhabi Al Bustan - Image 3
Novotel Abu Dhabi Al Bustan - Image 4

Description

Hotel extras

  • a 20-minute drive from Abu Dhabi International Airport

  • a 5-minute drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

Our accommodation(s)

Hotel location

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208
95208 ABU DHABI
United Arab Emirates

GPS:24.42938, 54.42929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,164 reviews

TripAdvisor Rating  4.6/5  3,110 reviews

Disaster of a Coffee experience

TripAdvisor rating 3.0/5

Discover25391377701 TripAdvisor review

Dear Team, We wish to give you a review for our stay recently dated 29 Jan to 31 Jan 2026. Please note the most shocking and weird experience was not having coffee sachets or milk in the room. Apparently you are avoiding plastic which is good ,however the service of providing the luke warm so called Americano coffee with ice cold milk with no Microwave in the room and also served in Paper glasses is absolutely regressive choice . And it was extremely disappointing experience . Forgot to take a pic though. I am a travel agent and i would avoid suggesting this hotel to my Indian clients as its going to be shock for them .To have Tea sachets in the room but no milk hot or cold and no coffee option . Also we found your staff at the reception and room service a bit unfriendly . Hope you take serious note of this observation. Regards Aparna Kittur Travel2.0.avinash@gmail.com

Customer review rating 5.0/5

Mohammed A. S. Solo - Confirmed reviews ALL

I would love to thank miss Mahima for the amazing quality service.

Good

TripAdvisor rating 5.0/5

Guide68185977733 TripAdvisor review

Rooms are well cleaned.Thanks to house keeping team does a good job in assisting,thanks alot.

Dear Guide68185977733, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your wonderful review here. I am grateful to know that you enjoyed your time with us and will be sure to share your kind compliments with my entire team; they will be thrilled to hear from you too. Once again, thank you for being our guests. I look forward to welcoming you back again. Best regards, Mourad Brahmi Cluster General Manager

Customer review rating 0.5/5

Terry C. Couples - Confirmed reviews ALL

I was amazed that someone chastised me because I had to serve myself because no one was in the club lounge to do this for me. I found this rude and ignorant of the fact that the hotel had failed to deliver the service expected.

Customer review rating 2.5/5

Avister M. A. J. A. Business - Confirmed reviews ALL

- For some reason no hot water available in the evening. Same was observed by another tenant. - Breakfast options were a bit limited compared to other Novotel. - I could hear drain noise from the pipes in my room. - very unpleasant stay to say the least after paying 1165 AED a night which was really high - Only positive staff are very professional and helpful.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,293 reviews 9/10 Location
  • 4,668 reviews 8/10 Room
  • 8,268 reviews 9.3/10 Service
  • 54 reviews 6.9/10 WiFi
  • 2,832 reviews 8.2/10 Cleanliness
  • 1,180 reviews 9.1/10 Food
  • 995 reviews 8.9/10 Breakfast
  • 243 reviews 9.4/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Abu Dhabi