Novotel Abu Dhabi Al Bustan Hotel 4 stars

TripAdvisor rating 4.5/5 1,738 reviews
Novotel Abu Dhabi Al Bustan
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 20 minutes' drive from Abu Dhabi Int'l Airport

  • Outdoor swimming pool

  • Private indoor car park

  • Free WIFI

  • Spa and fitness facilities

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Abu Dhabi Al Bustan

Shk. Rashid Bin Saeed
St / Rabdan St
P.O. Box 95208

abu dhabi
united arab emirates

Tel: +97125016444

Fax: (+971)2/5016333

Contact email

Check-in from 14h00

Check out up to 12h00

  • AD Bus Station :   1 Bus terminal

  • By plane

    ABU DHABBI At 24km / 14.91 miles

GPS :24.42938, 54.42929

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Spacious and contemporary design, the Novotel room is truly a place for living. Need more space, and amenities ? The Suite room will satisfy your needs.

Superior Room with 1 queensize bed and sofa

  • Max. number of persons: 4
  • Area: From 30
  • Views: Pool side, Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 55
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

PEPPER ALL DAY DINING

Type of cuisine: International

All day dining restaurant serving authentic Arabic, Indo South and Mediterranean cuisine from live cooking station.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MELLOW CAFE

Type of cuisine: Cafe

Offering early bird continental breakfasts and all day healthy treats. French pastries as signature items.

Lunch

07:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHOICE CUT STEAK HOUSE

Type of cuisine: Other cooking style

Steak house restaurant staging charcoal grill with meat cuts, sea products and rotisserie.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WAVES POOL BAR

Photo non contractuelle / Strictly non binding

Nestled just next to the pool area, with sweeping views over Abu Dhabi, Waves is the perfect spot to reward yourself after swimming some laps or working out in the state-of-the-art fitness centre.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 1,035

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 750 people

Find out more

Our guest reviews for
Novotel Abu Dhabi Al Bustan

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,029 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,738 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great value for the price

TripAdvisor rating 4.5/5

Ahmed H Business - 26/01/2020 TripAdvisor review

Great location and great service and excellent staff great value for the price best choice in abu Dhabi for business and leisure and always I will recommend this hotel for all my friends and for sure will visit again

Dear Ahmed H, Thank you for reviewing the Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are delighted that you were pleased with our location and well impressed by the guest service rendered by our team during your visit. Many thanks for your great comments and for recommending us. It will be our pleasure to welcome you again soon. Best regards, Souffian Zaeraoui General Manager

Excellent location for abu dhabi golf championship 2020

Customer review rating 4.4/5

Ellis R. Families - 23/01/2020 Confirmed reviews ALL

Very clean pool area excellent facilities for everybody staff extremely helpful and friendly

Dear Mr. Ellis R., Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with our location and swimming pool. It is also great to see that you were well impressed by the team's hospitality and guest service during your visit. Thank you for your wonderful comments, and it will be our pleasure to welcome you again in the near future. Best regards, Souffian Zaeraoui General Manager

Very good place

Customer review rating 4.4/5

Anonymous Solo - 22/01/2020 Confirmed reviews ALL

Freindly atmosphere

Dear Mr. A, Thank you for your positive feedback following your stay at Novotel Abu Dhabi Al Bustan. We are pleased that you are satisfied with our accommodations and we were very impressed by the hospitality of our team during your visit. Thank you so much for your great comments, and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

Excellent stay

Customer review rating 4.4/5

Monica C. Families - 21/01/2020 Confirmed reviews ALL

Our stay at the Novotel Abu Dhabi was perfect, from the moment we checked in the staff was very nice and very helpful. The rooms are spacious and very clean. The hotel has everything on site you need. We would definitely stay there again.

Dear Ms. Monica C, Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with our accommodations as well impressed by the team's hospitality and guest service during your visit. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Best regards, Souffian Zaeraoui General Manager

Nice stay

Customer review rating 4.4/5

Christoph Couples - 21/01/2020 Confirmed reviews ALL

A cake was promised for celebrating anniversary date but it didn’t get delivered to the room as it was promised by the receptionist lady. Tap in the bath room was loose. Should be fixed. Couch had some old stains.

Dear Mr. Cristoph, Thank you for your feedback following your stay at the Novotel Abu Dhabi Al Bustan. We are glad that you were overall pleased with your stay. Nevertheless, we are disappointed to read about your experience about the cake promised. Allow me to express my sincere apologies. We assure you that the relevant departments will take necessary actions to in order to avoid such occurrences in the future. At Novotel, we strive to provide the best service and experience to all our guests so your feedback is important to us. Once again our apologies. We look forward to serving you better on your next visit. Sincerely, Souffian Zaeraoui General Director

Average

Customer review rating 4.4/5

Mamdouh M. Friends - 20/01/2020 Confirmed reviews ALL

It was my favorite hotel in abu dhabi but what i face in the stay it was a surprise for me 1- Plumbing stuff in the room not nice and not comfortable for me and my partner 2- there a ppl fixing something in the room front of 1422 and they talk with house keeping very loudly i wake up on them voice So only 2 subjects otherwise everything was normal

Dear Mr. Mamdouh m., Thank you for staying at the Novotel Abu Dhabi Al Bustan. I am sorry that your overall experience fell below your expectations. Please accept our sincere apologies. Rest assured, your comments have been noted and necessary remedial actions will be taken by the concerned departments. Thank you for your feedback. It is valuable to us in our ongoing efforts to provide quality service and satisfy our guests. We hope that you will give us the opportunity to serve you better in a future stay. Sincerely, Souffian Zaeraoui General Manager

it was a nice experience

Customer review rating 4.4/5

Shadia R. Families - 19/01/2020 Confirmed reviews ALL

Good service

Dear Ms. shadia r., Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay as well impressed by the team's hospitality and guest service during your visit. Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Best Regards, Souffian Zaeraoui General Manager

Amazing

Customer review rating 4.4/5

Reem A. Families - 19/01/2020 Confirmed reviews ALL

Very nice staff and friendly

Dear Ms. Reem A., Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are happy that you had an amazing stay and were impressed by our team's hospitality during your visit. Many thanks for your wonderful comments and we look forward to welcoming you again very soon. Best regards, Souffian Zaeraoui General Manager

Lovely place and amazing experiance

Customer review rating 4.4/5

Yousef A. Families - 14/01/2020 Confirmed reviews ALL

Everything was amazing and more than my thoughts about novotel

Dear Mr. Yousef A., Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are delighted to that you were pleased with our accommodations and had an amazing stay with us. Many thanks for your positive feedback and it will our pleasure to welcome you again in a future visit. Best regards, Souffian Zaeraoui General Manager

Excellent

TripAdvisor rating 4.5/5

abedmontaser Business - 14/01/2020 TripAdvisor review

It was business period, the service were awesome, and the room were too comfortable with very perfect room service, didn't use the facilities, but I think it is great too, the food were good, but I think the breakfast time needs to be extended at weekends

Dear abedmontaser, Thank you for reviewing your stay at the Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are delighted that our accommodations, guest services and buffet breakfast have met your expectations during your stay. Your kind suggestion on the weekend breakfast timing will be shared with the relevant departments for further review. Many thanks for your wonderful comments, and we look forward to welcoming you again soon. Best regards, Souffian Zaeraoui General Manager

nice and neat hotel with comfortable night sleep

Customer review rating 4.4/5

Anonymous Solo - 13/01/2020 Confirmed reviews ALL

It was a pleasant stay overall. Housekeeping needs to inspect all amenities carefully. shower heads, toilet seat, and beds. Everything else was good.

Dear Ms. L, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We very much appreciate your feedback and glad that you were overall pleased with your stay. It will be our pleasure to welcome you again in the near future. Best regards, Souffian Zaeraoui General Manager

Amazing

Customer review rating 4.4/5

Anonymous Couples - 13/01/2020 Confirmed reviews ALL

It was very accommodating staying at Novotel Al Bustan!

Dear Ms. R., Thank you for staying at the Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you had an amazing stay with us. It will be our pleasure to welcome you again in the near future. Best regards, Souffian Zaeraoui General Manager

Creat

Customer review rating 4.4/5

M. H. M. Couples - 13/01/2020 Confirmed reviews ALL

It was fantastic

Dear Mr. M. hassanin M., Thank you for staying at the Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you had a fantastic stay with us. It will be our pleasure to welcome you again in the near future. Best regards, Souffian Zaeraoui General Manager

As anticipated

Customer review rating 4.4/5

Karim Families - 10/01/2020 Confirmed reviews ALL

Relaxing

Dear Mr. Karim, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are glad that had an overall relaxing stay. Nevertheless, we are sorry for the areas that fell below your expectations. Allow me to express my sincere apologies for any inconvenience caused. Please rest assured that the relevant department will take the necessary actions to improve in noted shortfalls. Thank you for your kind feedback. It is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. We look forward to serving you better in a future stay. Best regards, Souffian Zaeraoui General Manager

Great hotel

Customer review rating 4.4/5

Imraan S. Families - 10/01/2020 Confirmed reviews ALL

Excellent

Dear Mr. Imraan s, Thank you for your positive feedback following your stay at the Novotel Abu Dhabi Al Bustan. We are happy that your experience during your visit was to your expectations. It will be our delight to have you again with us. Best regards, Souffian Zaeraoui General Manager

Mr Amer A.

Customer review rating 4.4/5

Amer A. Couples - 09/01/2020 Confirmed reviews ALL

I'm residing in the hotel for more than a year and half ,also i renewed my contract for other year the reason why I had great and excellent services I'll never ever find it in other hotels Sincerely

Dear Mr. Amer A., Thank you for staying at the Novotel Abu Dhabi Al Bustan and for your positive feedback. We are glad that you were pleased and decided to extend your stay with us. Your wonderful comments will surely encourage the team even more to surpass guest expectations. Thank you once again for your kind impressions, and we wish you a continued pleasant stay. Best regards, Souffian Zaeraoui General Manager

Great location and great staff

Customer review rating 4.4/5

Wynne Couples - 09/01/2020 Confirmed reviews ALL

Bar staff in Waves were great, comfortable room and thanks to Jay for a swift check in experience

Dear Mr. Wynne, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We are happy that you were satisfied with your stay and were pleased with our location and rooms, as well impressed by the hospitality and guest service of Jay and our Waves team during your visit. Many thanks for your great comments, and we look forward to having you with us again soon. Best regards, Souffian Zaeraoui General Manager

Excellent

Customer review rating 4.4/5

Capt A. A. Families - 08/01/2020 Confirmed reviews ALL

It was an excellent stay and a very nice staff , I wish to do it again.

Dear Capt. Ashraf A., Thank you for staying with us. We are delighted that you were pleased with your stay and were well impressed by our team's hospitality during your visit. Many thanks for your marvelous comments, and we look forward to having you with us again soon. Best regards, Souffian Zaeraoui General Manager

Great stay as usual

TripAdvisor rating 4.5/5

Serban2014 Family - 08/01/2020 TripAdvisor review

Each time we are in Abu Dahbi we choose to stay in Al Bustan Novotel. We feel is like home, friendly staff, good food, clean rooms, everything is fine. Parking available all time day and night. We will keep coming here

Dear Serban2014, Thank you for leaving a review about your stay at the Novotel Abu Dhabi Al Bustan here on TripAdvisor. It is truly rewarding to know that your stay with us felt like home. Your marvelous comments inspire us all the more to surpass our guest expectations. Many thanks for your great feedback, and we look forward to having you with us again soon. Best regards, Souffian Zaeraoui General Manager

Enjoyable Stay

Customer review rating 4.4/5

Ade Families - 07/01/2020 Confirmed reviews ALL

Novotel Al Bustan is centrally located and pretty comfortable with very helpful staff. Breakfast was value for money and the internet is pretty good

Dear Mr. Ade, Thank you for staying at the Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and delighted that you had an enjoyable stay with us. Likewise, it is a pleasure to note that you were satisfied with our breakfast and were well impressed by our team's hospitality during your visit. Thank you for your wonderful comments and we look forward to welcoming you again very soon. Best regards, Souffian Zaeraoui General Manager
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