Novotel Abu Dhabi Al Bustan 4 stars

Customer review rating (ALL Rating) 4.7/5 3,195 reviews

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Description

Hotel extras

  • a 20-minute drive from Abu Dhabi International Airport

  • a 5-minute drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

Our accommodation(s)

Hotel location

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208
95208 ABU DHABI
United Arab Emirates

GPS:24.42938, 54.42929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,195 reviews

TripAdvisor Rating  4.6/5  3,097 reviews

Certificate of excellence 2024

Customer review rating 2.0/5

Stefan F. Business - Confirmed reviews ALL

Bad smell in the room, poor lights, and shower adjustability with very settings, such as water temperature. TV is old and useless. No Netflix option in 2025?! Water leaks from iron impossible to iron the cloths. Noth enough power outlets. Very expensive restaurant. Breakfast is fine, location is decent. Pool is nice, but gym is too small. Elevators are slow and so cunfusing when it comes to floor checking.

Perfect experience

TripAdvisor rating 5.0/5

Navigator64309301803 TripAdvisor review

Amazing coffee with amazing staff and baristas Alisha, devika, and lubna 💗💗💗💗of course not my last time 💗💗💗💗💗💗

Dear Navigator64309301803, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your wonderful review here. I am grateful to know that you enjoyed your time with us and will be sure to share your kind compliments with my entire team; they will be thrilled to hear from you too. Once again, thank you for being our guests. I look forward to welcoming you back again. Best regards, Mourad Brahmi Cluster General Manager

Excellent service

TripAdvisor rating 5.0/5

Rawes A TripAdvisor review

Hotel is nice good location bed are comfortable and clean rooms staff are friendly and welcoming thanks alot to reception team and special thnks to eiei

Dear rawesa2025, We very much appreciate your comments regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mourad Brahmi Cluster General Manager

Excelent services

TripAdvisor rating 5.0/5

Bikkee X TripAdvisor review

Such a good impression service was excellent staff was welcoming and helpful they assisted very well room was clean and hygienic thanks to eiei from reception

Dear bikkeex, We very much appreciate your comments regarding your stay at Novotel Abu Dhabi Al Bustan. We are delighted to read that you enjoyed your stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Best regards, Mourad Brahmi Cluster General Manager

Appreciation for Excellent Service

TripAdvisor rating 5.0/5

Shreeram D TripAdvisor review

Good hotel to stay. Cleaning and room setup was overall good. Thank you Novotel team for the exception service. Special thanks to housekeeping team for cleaning and organizing my room.

Dear 707shreeramd, We very much appreciate your comments regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mourad Brahmi Cluster General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,287 reviews 9.1/10 Location
  • 4,412 reviews 8.1/10 Room
  • 7,896 reviews 9.3/10 Service
  • 55 reviews 7.2/10 WiFi
  • 2,607 reviews 8.3/10 Cleanliness
  • 1,190 reviews 9.2/10 Food
  • 981 reviews 8.9/10 Breakfast
  • 239 reviews 9.6/10 Wellness Area

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