Novotel Abu Dhabi Al Bustan 4 stars

Customer review rating (ALL Rating) 4.7/5 3,181 reviews

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Novotel Abu Dhabi Al Bustan - Image 1
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Novotel Abu Dhabi Al Bustan - Image 3
Novotel Abu Dhabi Al Bustan - Image 4
Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208, 95208 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • a 20-minute drive from Abu Dhabi International Airport

  • a 5-minute drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

Our accommodation(s)

Hotel location

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208
95208 ABU DHABI
United Arab Emirates

GPS:24.42938, 54.42929

Telephone
Fax +971 2 501 6333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,181 reviews

TripAdvisor Rating  4.6/5  3,106 reviews

Certificate of excellence 2024

Hotel good location staff caring. Hk team hats off u

TripAdvisor rating 5.0/5

Dream16502214704 TripAdvisor review

Yes everything was exceptionally great hk team supportive. Liten his team thank you. I will come back next year. See u soon

Dear Guest, We very much appreciate your review regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Too good.

TripAdvisor rating 5.0/5

don b TripAdvisor review

The staff was friendly, helpful and kind.good cleaning and nice services . the hotel was too good and wonderful.thanks for Aarchana and susmita😊.

Dear Guest, We very much appreciate your review regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share it with our team especially Aarchana and Susmita. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 0.5/5

Vishwesh Business - Confirmed reviews ALL

I would never book this hotel again.

Dear Guest, Thank you for taking the time to tell us about your experience at Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is extremely important to us, and I have shared your comments with my team so that we may continue to improve. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us another chance to change your impression of Novotel Abu Dhabi Al Bustan in the future. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 4.0/5

Christine E. Z. Solo - Confirmed reviews ALL

Clean rooms but needs some TLC if compared with Pearl Rotana rooms there are much nicer

Dear Guest, Thank you for taking the time to share your feedback with us. Although I am glad to know that you enjoyed your time with us, I apologise for the areas that we fell short of expectations. I have taken your comments to heart and have already addressed them with my team to prevent future occurrence. I hope to have the chance to welcome you back again when your travels bring you back to Abu Dhabi. Sincerely, Mourad Brahmi Cluster General Manager

Room cleaning is good thanks to avishek basnet Thankss for your service provider he is providing us so good service than

TripAdvisor rating 5.0/5

Arun C TripAdvisor review

Room cleaning is good thanks to avishek basnet Thankss for your service provider he is providing us so good service thanks to him

Dear Guest, We very much appreciate your review regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share it with our team especially Avishek Basnet. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,292 reviews 9.1/10 Location
  • 4,489 reviews 8.2/10 Room
  • 8,016 reviews 9.3/10 Service
  • 57 reviews 7.3/10 WiFi
  • 2,674 reviews 8.3/10 Cleanliness
  • 1,195 reviews 9.1/10 Food
  • 995 reviews 8.9/10 Breakfast
  • 249 reviews 9.5/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.