Novotel Abu Dhabi Gate 4 stars

Customer review rating (ALL Rating) 4.5/5 1,110 reviews

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Novotel Abu Dhabi Gate - Image 1
Novotel Abu Dhabi Gate - Image 2
Novotel Abu Dhabi Gate - Image 3
Novotel Abu Dhabi Gate - Image 4
222 Al Maqta Street, Rabdan Area, PO Box, 92156 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • Great views over the city

  • Outdoor swimming pool

  • Free WIFI

  • 15 minutes drive from downtown

  • Spa and fitness facilities

Our accommodation(s)

Hotel location

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.39591, 54.51804

Telephone
Fax +971 2 508 9990

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,110 reviews

TripAdvisor Rating  4.5/5  1,570 reviews

Certificate of excellence 2025

Good hotel

TripAdvisor rating 5.0/5

Ashis Rohan G TripAdvisor review

Good housekeeping by Amrita Rai. Thank you very much for your great work . All my room and washroom is clean. Bed arrangements are very perfect

Customer review rating 5.0/5

Meghan C. Families - Confirmed reviews ALL

Great location, nice and spacious rooms and wonderful staff always wanting to give best.

Dear Meghan C., Thank you for your kind words regarding your recent stay at Novotel Abu Dhabi Gate. We are thrilled to hear that you found our location, spacious rooms, and dedicated staff to your satisfaction. Your feedback motivates us to continue delivering exceptional experiences. Sincerely, Sushanth Nambiar, Cluster General Manager

business

TripAdvisor rating 5.0/5

Jasper B TripAdvisor review

nice breakfast huge international buffet , fresh salads and maincourse, ambiance was nice overllmooking to the lake, service staff was helpful and caring to all the gust , thanks to Helen Rio.

Dear Valued Guest, Thank you for sharing such a wonderful rating and review. We are delighted that you enjoyed the extensive international breakfast, fresh selections, and the canal-view ambiance. It is a pleasure to know our service team made a positive impression. We will be sure to recognize Helen Rio for her caring hospitality. We appreciate your support and look forward to welcoming you back for another memorable visit. Sincerely, Sushanth Nambiar, Cluster General Manager

Customer review rating 5.0/5

Patrick R. Business - Confirmed reviews ALL

Great location and very friendly + helpful staff

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Novotel Abu Dhabi Gate. We are pleased to hear that you enjoyed our prime location and found our staff to be friendly and helpful. Your feedback is greatly appreciated. Sincerely, Sushanth Nambiar, Cluster General Manager

Customer review rating 3.0/5

Jainoor M. S. Business - Confirmed reviews ALL

I stayed 28 days in Novotel. Overall, my experience was good. However, there were a few points where I was disappointed. Housekeeping did a good job every day, but they did not check the tea bags and sugar regularly. When they ran out, they were not replaced, so we had to call housekeeping each time to request them. I believe most customers, including myself, may not feel comfortable asking for this repeatedly. Another issue was that the deposit box in my room was not working properly. I informed the reception four times, and it took two days for the issue to be properly checked and resolved. One major concern was an emergency alarm test that was done without prior notice. I got scared and immediately went to the ground floor. If any testing like this is planned, please make sure to inform guests in advance. Other than these points, I enjoyed everything during my stay.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Abu Dhabi Gate. We are pleased to hear that you enjoyed your overall experience, but we regret to learn about the concerns you encountered. We appreciate your comments about our housekeeping services. Your feedback regarding the replenishment of tea bags and sugar will be taken into consideration to enhance our attention to guest needs. Regarding the issue with the deposit box, please accept our apologies for the delay in resolution. We strive to ensure all facilities are in optimal condition and your experience will help us improve our processes. We also acknowledge your concern regarding the emergency alarm test. We understand that such situations can be unsettling, and we will review our communication procedures to ensure guests are informed in advance of any necessary tests. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future. Sincerely, Sushanth Nambiar, Cluster General Manager

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Other web-users rate our hotel

  • 554 reviews 8.1/10 Location
  • 2,575 reviews 8.9/10 Room
  • 4,664 reviews 9.7/10 Service
  • 70 reviews 3.8/10 WiFi
  • 1,680 reviews 9.2/10 Cleanliness
  • 749 reviews 9.2/10 Food
  • 466 reviews 9.1/10 Breakfast
  • 11 reviews 3.8/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.