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Novotel Abu Dhabi Gate Hotel 4 stars

TripAdvisor rating 4.5/5 1,159 reviews
Novotel Abu Dhabi Gate
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+ 26 Services
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Hotel extras

  • Great views over the city

  • Outdoor swimming pool

  • Free WIFI

  • 15 minutes' drive from downtown

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • ABU DHABI INTL AIRPORTPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
Catering
  • Breakfast
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Abu Dhabi Gate

222 Al Maqta Street
Al Maqta
Bain Jessrain
92156
abu dhabi
united arab emirates

Tel: +97125089999

Fax: (+971)25089990

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    ABU DHABI INTL AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By plane

    AUH At 20km / 12.43 miles

GPS :24.39591, 54.51804

Our accommodations

We are a 4-star hotel featuring 224 modern superior rooms, suites and 1 bedroom apartments with kitchen that are designed to satisfy the needs of leisure travelers and business guests alike with various sleeping options like single, twin and sofa bed

Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 30m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

Superior Room With 2 Single Beds

  • Max. number of persons: 2
  • Area: From 30m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

Superior room with 1 Double bed and sofa

  • Max. number of persons: 4
  • Area: From 30m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

Superior Room with 2 single beds and sofa

  • Max. number of persons: 4
  • Area: From 30m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

Superior Suite with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 58m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

Apartment with 1 double bed

  • Max. number of persons: 2
  • Area: From 58m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

Apartment with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 58m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

Our restaurants and bars

GABBIANO ITALIAN RESTAURANT

Type of cuisine: Italian

Enjoy a traditional & contemporary Italian experience with an outstanding selection of our a la carte menu & seasonal specials. Open daily for lunch from 12pm to 3pm & dinner from 6pm to midnight. Location : Lobby

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BELGIAN BEER CAFÉ

Type of cuisine: International

Discover the true charm of a Brussels Cafe in Abu Dhabi. This authentic bar & restaurant boasts an extensive menu of delicious Belgian cuisines along with many famous Belgian Beverages. Enjoy the Belgian good taste in all aspects with 'Live music'.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 02:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HORIZONLINE RESTAURANT

Type of cuisine: International

Our restaurant serves in the morning an extensive quality breakfast buffet with oriental specialties. For dinner we offer an international buffet with a wide variety of food on 7 days a week. Indoor and outdoor dining is offered.

Lunch

06:30 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AROMA CAFÉ

Type of cuisine: Cafe

The Aroma Café is a great place to meet friends & colleagues. Offering freshly made coffee & tea with selection of pastries, cakes & light snacks. Open daily from 8 am to 11 pm.

Lunch

08:00 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL NASSEEM POOL BAR

Photo non contractuelle / Strictly non binding

Our modern and trendy pool bar is located on the 2nd floor and features snacks, all kind of fancy drinks and a Shisha lounge. There are many comfy sofas and seating to relax and enjoy the nice view and weather.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 76 m²

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Novotel Abu Dhabi Gate

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,944 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,159 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very Nice Hotel

Customer review rating 4.4/5

Robert Business - 08/01/2020 Confirmed reviews ALL

The room is spacious and compfortable

Dear Robert R., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Disappointing compared to ibis next door

Customer review rating 4.4/5

Tony M. Couples - 03/01/2020 Confirmed reviews ALL

As above. Thre attempt to fix ac, roomfelt yired, we requestedquiet room but had noisy neighbours

Dear Anthony Michael m., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, we are sorry for the challenges during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

great value for money it exceeded our expectations

Customer review rating 4.4/5

Anonymous Couples - 31/12/2019 Confirmed reviews ALL

We enjoyed our stay and were suprised with the overall package,the food the room and the staff

Dear Keith T., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

I am satisfied with my stays.

Customer review rating 4.4/5

Adel Solo - 26/12/2019 Confirmed reviews ALL

Good.

Dear Adel K., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management
Customer review rating 4.4/5

Anonymous Families - 25/12/2019 Confirmed reviews ALL

Overall good, one thing to consider, please review the isolation between rooms , sound and smell

Dear Youssef O., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Short & Sweet

TripAdvisor rating 4.5/5

ramkothottil Family - 17/12/2019 TripAdvisor review

“Amazing reception by Front desk .The Srilankan Front desk assistant [ i missed his name] was really helpful. The room was nice. Well laid out .... Pool areas plentiful and options allowed for us to have peace and quiet but also enjoy the bar area . Breakfast Spread can be Improved but it was delicious .

Dear Ramkothottil, Thank you so much for your lovely review about your "short and yet sweet" stay experience at the Novotel Abu Dhabi Gate Hotel. This is such a big achievement for us to see that you were satisfied with your stay experience.We do value your feedback as it serves as our guide to know the areas which we need to improve on in order to enhance the guest experience. We are looking forward to seeing you again the soonest! Sincerely, Hotel Management

Rooms was not good and build properly

Customer review rating 4.4/5

Arvinder S. Couples - 03/12/2019 Confirmed reviews ALL

1. There was not a single mirror in room 2. Bathroom is not build properly if we take bath than whole bathroom got messy and mirror was only in bathroom so we need to wait after taking bath when room service will come and clean the bathroom after that we will get ready

Dear Arvinder s. S., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies for the inconvenience. However, kindly be informed that the built and design of the rooms conform to the International brand standards of Novotel. We do value your feedback as it serve us our guide to know the areas that we need to improve on to enhance the guest experience. Hope to see you returning to stay with us again in the near future. Sincerely, Hotel Management
Customer review rating 4.4/5

Shaima S. Business - 01/12/2019 Confirmed reviews ALL

Good. Brealfast menu should be changed

Dear Shaima s., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We regret to note that our breakfast fell below your expectations and we will definitely look into it to enhance the guest experience. Thank you again for sharing your experience, and we very much looking forward to your next visit. Sincerely, Hotel Management

Average

Customer review rating 4.4/5

Elena Z. Business - 01/12/2019 Confirmed reviews ALL

Problems with hot water. Room service is very slow. Breakfast is average.

Dear Elena Z., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We wish you would have informed us of your concerns during your stay as we would have attended to your concerns and would have done the necessary to make your experience more comfortable. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

Great Staff.

TripAdvisor rating 4.5/5

Farzaana R Couples - 30/11/2019 TripAdvisor review

Linens good be better and please provide appropriate pillows with pillow cases. Bedding was scratchy and only a continental pillow was provided. Wait to check in was quite lengthy even with online check in. Staff were very polite and accommodating.

Dear Farzaana R, Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. We regret to note that you were not so pleased with the comfort of our bedding / pillows and that you had challenges during your check-in,please allow us to apologize for the inconvenience. However, our bedding / pillows conform to the international brand standard of Novotel, being a mid-scale hotel brand. Moreover, we appreciate you kind words about our staff and rest assured that we will continue our level best to provide exemplary service to each and every guests of ours. It is our hope that you will give us the opportunity to serve you again in the near future. Sincerely, Hotel Management

Good Services

Customer review rating 4.4/5

Mustafa O. S. Business - 28/11/2019 Confirmed reviews ALL

Actually I stayed 19 days in Novotel hotel in Abu Dhabi - Al Maqta area , was good services in the hotel from all departments. thanks to all for this services. the room was clean all time and bathroom also. Wish to Novotel Team all the successes in the future.

Dear Mustafa O., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Limited option for Veg breakfast, it was very unsatisfactory for me

Customer review rating 4.4/5

Anand P. S. Business - 25/11/2019 Confirmed reviews ALL

On the daily basis, at the time of breakfast very limited options available specially for Vegetarian guys like me. Please add some more items in vegetable guys.

Dear Anand Prakash S., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As for your comment about the vegetarian options, please be informed that we offer international cuisine with a decent spread of vegetarian options. We are sorry if the vegetarian dishes in our buffet fell below your expectations. We will definitely look into improve our vegetarian menu for consideration in future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

Splendid

Customer review rating 4.4/5

Ali B. Business - 18/11/2019 Confirmed reviews ALL

Very beautiful room. Good restaurants.

Dear Ali B., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Excellent all over ?

Customer review rating 4.4/5

Mark A. W. Business - 25/10/2019 Confirmed reviews ALL

Staff strive for guest satisfaction the rest just falls into place

Dear Mark Anthony John w., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Great

TripAdvisor rating 4.5/5

Ahmed H Business - 23/10/2019 TripAdvisor review

Great food and great service all over the place and the team in the hotel very friendly for sure will visit again and I will definitely recommend this hotel for business travelers and for leisure travelers

Dear Ahmed H, Many thanks for sharing your wonderful feedback with us following your stay at the Novotel Abu Dhabi Gate Hotel. Glad to know that you enjoyed your over-all stay with us through your positive remarks. A million thanks for recommending us online to other business and leisure travelers. We hope to have the pleasure of welcoming you back in the not too distant future. Best regards, Hotel Management

NOVOTEL GATE STANDS TALLEST

Customer review rating 4.4/5

Somasundaram Business - 20/10/2019 Confirmed reviews ALL

I was staying for three days. I felt homely atmosphere. House keeping was amazing, specially bed sheet, pillow covers were purely milky white, whenever I asked help from housekeeping, they extended, all credit goes to house keeping team only. Front help desk teams were helping nature. But, lunch and dinner felt only satisfaction, breakfast was simply superb.....This hotel is not four star, I give FIVE STAR.

Dear Somasundaram S., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Good business hotel

TripAdvisor rating 4.5/5

IntR Business - 18/10/2019 TripAdvisor review

Good facilities, decent room, good restaurants. Bad room policy which looks like cheating. As a gold member I should be receiving room upgrade upon availability. In other hotels even if next room level is not available they are giving one more level higher. In Novotel Gate In 3 week - long stays I did not receive any upgrade. Once I was given what was described as Deluxe room which was EXACTLY the same as superior. You do not benefit from gold status in this hotel.

Dear IntR, We would like to thank you for choosing to stay with us and for sharing your valuable feedback with us. We do value all our guest's feedback and we respect their opinions as it will be a guide for us to improve our services. We do understand how you must have felt during your stay however we do not have any intention of cheating our guests. Please allow us to clarify regarding the room upgrade, priority is given to Le Club members for room upgrades however they are still subject to availability. Moreover, members can benefit from other soft benefits. It was truly a pleasure to being of service to you and we do hope to get the opportunity to welcome you back again in the future. Sincerely, Hotel Management

Pleasant despite a couple of shortcomings

Customer review rating 4.4/5

Dillon Couples - 15/10/2019 Confirmed reviews ALL

Staff were very friendly on check-in and check-out. Room was comfortable however, the sofa in the room had stains on it and at certain points throughout the night the smell of cigarettes was billowing through the air-conditioner which was awful. Welcome drink voucher was not provided on arrival which should have been as I am a Silver member. Staff working in the restaurant for breakfast were more focused on looking busy rather than attending to guests and tables. Numerous times we had to flag one of the wait staff down for a coffee.

Dear Dillon T., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. I am sorry that your recent experience did not meet your expectations; please allow me to express my sincerest apologies for the inconvenience. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have noted your concerns and please rest assured that we are taking the appropriate measures to address the problem and to improve the guest experience. Once again we would like to apologize for your recent experience and sorry to hear you were less than satisfied with some of our services. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

Very good stay and all staff were extremely helpful and friendly

Customer review rating 4.4/5

Andrew G. Business - 14/10/2019 Confirmed reviews ALL

As above statement, very good stay

Dear Andrew G., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Our big trip

TripAdvisor rating 4.5/5

tarider2019 Couples - 14/10/2019 TripAdvisor review

Enjoyed our stay and the friendly service and staff. The hotel is modern and has all the facilities that you would expect of a property of this rating. The only slight downside is the distance to the main areas of Abu Dhabi but taxis are readily available and reasonably priced.

Dear Tarider2019, Thank you for reviewing your recent stay at Novotel Abu Dhabi Gate Hotel. It is our pleasure to hear that you enjoyed your stay with us and appreciated the friendly service our staff. Our hotel location is conveniently located in close proximity to major tourist spots, as well as airport, in just a short drive. Regret to note that you were not so pleased with the location of our hotel however, taxis are always available to drop you to your destination. It was certainly our pleasure to have you as our guest and we look forward to welcoming you back at the soonest! Sincerely, Hotel Management
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