Novotel Abu Dhabi Gate 4 stars

Customer review rating (ALL Rating) 4.4/5 815 reviews

Novotel Abu Dhabi Gate - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Great views over the city

  • Outdoor swimming pool

  • Free WIFI

  • 15 minutes' drive from downtown

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.39591, 54.51804

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  815 reviews

TripAdvisor Rating  4.5/5  1,398 reviews

Certificate of excellence 2023

Amazing

TripAdvisor rating 5.0/5

moulabux k TripAdvisor review

Best guy amazing service 👍 this is my second trip novotel abudhabi i fell always comfortable here , service is good stagf is amazing I will prefair to live here again This is amazing experience rooms at canal side are amazing with view

Dear valued guest, Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our staff was able to provide you with amazing service. We're glad to know that you found our rooms with a canal view amazing and comfortable. We can't wait to welcome you back for your third trip to Novotel Abu Dhabi soon! Laurent Noury, Cluster General Manager

Good location for work

Customer review rating 3.5/5

Bob Business - Confirmed reviews ALL

Generally ok, nice room although I booked a king size bed but only 2 queen size beds were available and the kettle was broken

Dear Ian S., We are extremely pleased that we met your expectations in the areas you have mentioned, and we hope based on this experience that you will consider staying with us again. We have noted your comments and rest assured that we take your views seriously as it will be our guide to continuously improve our services. Sincerely, Laurent Noury, Cluster General Manager

bed pillow

Customer review rating 2.5/5

Faisal Business - Confirmed reviews ALL

The bed pillow is poor, and not confortable for sleeping Room 559 Has small sofa compare to other rooms.

Dear Faisal Mohamed Rashed A., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We apologize for any discomfort caused by the pillow and sofa. We will make sure to take note of your feedback and work on improving the comfort level of your stay. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Sincerely, Laurent Noury, Cluster general manager

Lovely stay.

TripAdvisor rating 5.0/5

teesenv2019 TripAdvisor review

Smooth Check in and Check out. Amine is very kind,attentive and knowledgeable about his work. Food was really great,very tasty and well presented. Mr Suraj in the restaurant is very kind and always making sure that we were fine. It was really an amazing experience and will come back again. Lastly would like to say thank Mr Mahendra for arranging the amenities in my room.🤗🤗

Dear valued guest, Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed your stay, and that our team members were able to provide excellent service during your visit. We'll be sure to commend Amine and Suraj for their hard work and outstanding hospitality. We hope to welcome you back soon! Laurent Noury, Cluster General Manager

Customer review rating 4.0/5

Wayne Business - Confirmed reviews ALL

Generally great - just some lost in translation around date changes and room moving

Dear Wayne A., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury, Cluster General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 392 reviews 8/10 Location
  • 1,295 reviews 9/10 Room
  • 2,959 reviews 9.6/10 Service
  • 31 reviews 3.5/10 WiFi
  • 646 reviews 9.2/10 Cleanliness
  • 297 reviews 8.7/10 Breakfast
  • 196 reviews 8.6/10 Vibe
  • 153 reviews 8.3/10 Value

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