Novotel Abu Dhabi Gate

Novotel Abu Dhabi Gate 4 stars

Customer review rating (ALL Rating) 4.4/5 512 reviews

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Hotel extras

  • Great views over the city

  • Outdoor swimming pool

  • Free WIFI

  • 15 minutes' drive from downtown

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.39591, 54.51804

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

We are a 4-star hotel featuring 224 modern superior rooms, suites and 1 bedroom apartments with kitchen that are designed to satisfy the needs of leisure travelers and business guests alike with various sleeping options like single, twin and sofa bed

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  512 reviews

TripAdvisor Rating  4.5/5  1,350 reviews

Not well located

Customer review rating 2.0/5

Kenny N. Couples - Confirmed reviews ALL

Where do I start,the worst thing is the pool, if you want a TAN don’t come here there is no sun at the pool and no shouting and laughing 😂and the location is taxi only to anywhere,the breakfast is very minimal choice but the cleaning service is good

Dear Oi Yuen N., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We wish you would have informed us of any challenges during your stay as we would have been able to rectify your concerns at that time and made your stay more comfortable. We welcome another chance to be able to serve you with a more positive and pleasurable experience in future. Sincerely, Laurent Noury, Cluster General Manager

Fantastic hotel, awesome staff!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Fantistic hotel : rooms, restaurants, service, etc. Great experience!

Dear Gabriel V., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Terrible breakfast

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

The breakfast available was awful. Really poor quality food and very little available. Bread was stale, food was cold, nothing was labeled. Considering the enormous price increase over the Formula 1 weekend this really could have been improved by spending a bit of money on better quality food.

Dear Tomas K., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your comment about the buffet breakfast is being addressed by our chefs and we'll do our utmost to improve so to enhance the guest experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Noury Cluster General Manager

Excellent hotel

Customer review rating 5.0/5

Amelia Families - Confirmed reviews ALL

Amazing hospitality. First time in abu dhabi for the formula one. The hotel accommodated our early check in. Rooms were clean and well made. We were half board, don't usually like buffet food but this was exceptional

Dear Luke T., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury Cluster General Manager

Stay at Novotel Abu Dhabi

TripAdvisor rating 5.0/5

Faizan H TripAdvisor review

We stayed at Novotel for our transit and it was wonderful. The customer service here is exceptional and we had no issues asking for help. I recommend this place and want to give a shout out to May Thu Aung for attending us and asking if everything was ok. Faizan.

Dear Faizan H, Thank you very much for a wonderful review following your stay at the Novotel Abu Dhabi Gate hotel. It was our pleasure to have you as our guest and we are delighted that you enjoyed your travel experience. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We'll look forward to welcoming you back when you are next looking for hotel to stay at in Abu Dhabi. Sincerely, Laurent Noury, Cluster General Manager

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Other web-users rate our hotel

  • 324 reviews 7.8/10 Location
  • 1,154 reviews 9.1/10 Room
  • 2,656 reviews 9.6/10 Service
  • 29 reviews 5.3/10 WiFi
  • 537 reviews 9.4/10 Cleanliness
  • 210 reviews 8.1/10 Breakfast
  • 208 reviews 9.1/10 Vibe
  • 162 reviews 8.5/10 Amenities

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