Novotel Abu Dhabi Gate 4 stars

Customer review rating (ALL Rating) 4.5/5 1,251 reviews

Novotel Abu Dhabi Gate - Image 1
Novotel Abu Dhabi Gate - Image 2
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Description

Hotel extras

  • Minutes away from Yas Island attractions and Sheikh Zayed Grand Mosque.

  • Dedicated events floor with 9 meeting rooms and modern technology.

  • 5 restaurants, gym, salon, kids' play area, and relaxing spa.

  • Stunning Grand Mosque views and breathtaking Abu Dhabi skyline.

  • Perfectly designed for both business trips and leisure stays.

Our accommodation(s)

Book this hotel
Room 1

A modern spacious room with two single beds, en suite bath/shower, large ergonomic work area, 55" 4K UHD Smart TV, Free WIFI, broadband connection, hair dryer, minibar, tea/coffee making facilities. Up to 2 adults

  • Views:

    City View or Pool side

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Bathtub with grab bars and fixed seat

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 27 m² / 290 sq ft
  • Views: City View or Pool side

A modern spacious room with King bed, en suite bath/shower, large ergonomic work area, 55" 4K UHD Smart TV, Free WIFI, hair dryer, minibar, tea/coffee making facilities. Up to 2 adults and 2 children.

  • Views:

    City View or Pool side

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Bathtub with grab bars and fixed seat

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A modern spacious room with two single beds, en suite bath/shower, large ergonomic work area, 55" 4K UHD Smart TV, Free WIFI, hair dryer, minibar, tea/coffee making facilities. Up to 2 adults and 2 children.

  • Views:

    City View or Pool side

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Bathtub with grab bars and fixed seat

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Apartment with 1 double bed and 1 single bed

One bedroom apartment has living room, semi-equipped kitchen, dining area, spacious bedroom, bathroom with shower & bathtub. 55" Smart TV, Free WIFI, minibar items (paying), coffee and tea making facilities, microwave, refrigerator and washing machine.

  • Views:

    City View or Pool side

Max. number of persons
3
Area
From 57 m² / 613 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Bathtub with grab bars and fixed seat

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Superior Suite with 1 double bed and sofa

The Suite offers a living room, semi-equipped kitchen, dining area, spacious bedroom, bathroom with shower and bathtub. 55" TV, Free WIFI, minibar items (paying), coffee and tea making facilities, microwave, refrigerator and washing machine.

  • Views:

    City View or Pool side

Max. number of persons
3
Area
From 57 m² / 613 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Bathtub with grab bars and fixed seat

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.39591, 54.51804

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • ABU DHABI INTL AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 224 rooms
  • 2 rooms for people with reduced mobility
  • 7 connecting rooms
  • 160 non-smoking rooms
  • 21 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • French
  • Thai

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

5 Restaurants

3 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

7 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Children''s TV Channels

Well-being

Al Nasseem

  • Outside
  • On site

In Balance

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage Additional charge

Sports and leisure

Table tennis

  • On site
  • On site
  • Indoor parking
  • Private

Discover the true charm of a Brussels Cafe in Abu Dhabi. This authentic bar & restaurant boasts an extensive menu of delicious Belgian cuisines along with many famous Belgian Beverages. Enjoy the Belgian good taste in all aspects with 'Live music'.

Our restaurant serves in the morning an extensive quality breakfast buffet with oriental specialties. For dinner we offer an international buffet with a wide variety of food on 7 days a week. Indoor and outdoor dining is offered.

The Aroma Café is a great place to meet friends & colleagues. Offering freshly made coffee & tea with selection of pastries, cakes & light snacks. Open daily from 8 am to 11 pm.

Our modern and trendy pool bar is located on the 2nd floor and features snacks, all kind of fancy drinks and a Shisha lounge. There are many comfy sofas and seating to relax and enjoy the nice view and weather.

Tiki Taka

Tiki Taka Café & Bar is a lively social spot offering shisha, refreshing beverages, and flavorful small plates. A relaxed atmosphere, big screens for live football, and shareable bites make it perfect for casual evenings with friends.

Bar Type
BAR

Tiki Taka Café & Bar is a lively social spot offering shisha, refreshing beverages, and flavorful small plates. A relaxed atmosphere, big screens for live football, and shareable bites make it perfect for casual evenings with friends.

Tiki Taka Cafe and Bar

Non contractual photo

Other informations

Bar Recreation facilites

  • Billiards/Snooker/Pool Table

TikiTaka is a vibrant indoor shisha café and sports bar in Abu Dhabi, serving flavorful food, refreshing drinks, premium shisha, and live match screenings in a relaxed and welcoming atmosphere.

Our breakfast at Horizonline Restaurant, offers an International buffet that will satisfy your tastes buds with dishes ranging from local choices to healthy options. Our dedicated 24/7 team for room service will make your stay as relaxing as possible.

Gymnasium with complete facilities

A spa offers wellness area with Sauna, Steam bath and Jacuzzi and offers massages like Volcanic stone massages, Aroma therapy, Swedish, Balinese, Shiatsu, Thai massages and Moroccan Bath to make your stay soothing or invigorating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,251 reviews

Customer review rating 4.0/5

Ahmed G. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Ali L. A. A. Couples - Confirmed reviews ALL

Customer review rating 0.5/5

Mohammad A. S. A. Business - Confirmed reviews ALL

Dear Mohammad A. S. A., Thank you for sharing your feedback regarding your recent stay. We regret to hear that the air conditioning and water pressure did not meet your expectations. Your comments will be taken into account as we continuously strive to improve our services. Goodbye, Novotel Abu Dhabi Gate

Customer review rating 3.5/5

Varun C. J. Solo - Confirmed reviews ALL

Dear Varun C. J., Thank you for sharing your feedback regarding your recent stay. I apologize for the delay you experienced during check-in and the issues with the coffee machines. We strive to provide a seamless experience for our guests, and I appreciate your patience in these matters. It is reassuring to know you found the room clean and the parking spacious. Your comments will be taken under consideration as we continually work to enhance our services. Best regards, Novotel Abu Dhabi Gate

Customer review rating 1.5/5

Youcef M. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Ali L. A. A. Couples - Confirmed reviews ALL

As usual, amazing

Customer review rating 0.5/5

Mohammad A. S. A. Business - Confirmed reviews ALL

This is the first room I get that the ace is bad and the water pressure is low

Dear Mohammad A. S. A., Thank you for sharing your feedback regarding your recent stay. We regret to hear that the air conditioning and water pressure did not meet your expectations. Your comments will be taken into account as we continuously strive to improve our services. Goodbye, Novotel Abu Dhabi Gate

Customer review rating 3.5/5

Varun C. J. Solo - Confirmed reviews ALL

I arrived at the hotel around 3:15 pm well past the check in time and had to wait for almost 45 min for the room to be ready. The staff took a long time to scan the id documents. Room was clean. But the coffee machines were not working and had to be replaced twice. Parking was spacious.

Dear Varun C. J., Thank you for sharing your feedback regarding your recent stay. I apologize for the delay you experienced during check-in and the issues with the coffee machines. We strive to provide a seamless experience for our guests, and I appreciate your patience in these matters. It is reassuring to know you found the room clean and the parking spacious. Your comments will be taken under consideration as we continually work to enhance our services. Best regards, Novotel Abu Dhabi Gate

Customer review rating 1.5/5

Youcef M. Couples - Confirmed reviews ALL

Unfortunately, our stay was disappointing. I had informed the hotel in advance that I would be staying with my wife and had also requested a non-smoking room. At check-in, nobody advised us that breakfast was apparently included for only one guest. We only discovered this when we went for breakfast, which understandably appeared to us to be a mistake given that the hotel was already aware there would be two of us. I ultimately paid for the additional breakfast, but I did not appreciate being repeatedly approached for payment by a staff member while I was trying to enjoy breakfast. Had this simply been explained at check-in, I would have dealt with it then without any issue. There were also several basic service problems with the room: only one towel was provided for two guests, there were no slippers or bathrobes, and the room telephones were not working, meaning I had to physically go down to the restaurant to place a room-service order. We stay in hotels regularly and unfortunately have not experienced this combination of poor communication and service before. Overall, it made what should have been a straightforward and enjoyable stay unnecessarily frustrating, and we would not choose to return.

Customer review rating 4.5/5

Jasem A. Solo - Confirmed reviews ALL

Nice place and good staff

Dear Jasem A., Thank you for your positive feedback regarding our location, facilities, and staff. We sincerely appreciate your kind words and look forward to welcoming you back for another enjoyable stay. Best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Abdallah S. S. A. Solo - Confirmed reviews ALL

Had a very pleasant stay. The room was clean and comfortable, and the housekeeping service was excellent.

Dear Abdallah S.. S. A., Thank you for your kind words regarding your recent stay at Novotel Abu Dhabi Gate. We are delighted to hear that you found our service, room cleanliness, and housekeeping to be excellent. Your feedback is greatly appreciated and motivates our team. Best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Murad A. A. N. Couples - Confirmed reviews ALL

Wonderful stay and excellent service! Hamza was very helpful, welcoming, and always ready to assist with a positive attitude. His kindness and professionalism made my stay even more enjoyable.

Dear Murad A. A. N., Thank you for your kind words regarding your recent stay at Novotel Abu Dhabi Gate. We are delighted to hear that Hamza and our team contributed to your enjoyable experience with their exceptional service and professionalism. Your feedback motivates us to continue delivering quality hospitality. Best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Ashad A. Friends - Confirmed reviews ALL

I really enjoyed it thanks to housekeeping team and reception

Dear Ashad A., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated the efforts of our housekeeping team and reception staff. Your kind words will be shared with them. Goodbye, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Jawa H. Friends - Confirmed reviews ALL

Great experience! Check-in was very fast and smooth, Novotel staff number 1

Dear Jawa H., Thank you for sharing your positive experience. We are delighted to hear that you enjoyed a smooth check-in and found our staff to be exceptional. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Georgios P. Business - Confirmed reviews ALL

Great experience! The check-in was very fast and smooth, and I really appreciated the flexibility with my check-out time. Special thanks to Alysa for her excellent service and support

Dear Georgios P., Thank you for your generous feedback. We are delighted to hear that you had a great experience, particularly with the efficiency of our check-in process and the flexibility of your check-out time. Your kind words for Alysa will be shared with our team. Best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Maciej W. Business - Confirmed reviews ALL

Affordable and clean hotel. Good breakfast

Dear Maciej W., Thank you for your kind feedback regarding your stay at Novotel Abu Dhabi Gate. We are delighted to hear that you appreciated our location, cleanliness, and breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Abdul M. A. B. Families - Confirmed reviews ALL

Excellent

Dear Abdul M. A. B., Thank you for your excellent rating. We are thrilled to hear that you had a positive experience during your stay with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. Goodbye and best regards, Novotel Abu Dhabi Gate

Customer review rating 0.5/5

Samy A. Couples - Confirmed reviews ALL

As a loyal guest who books a room at your hotel every month for at least one week at a time, I expect the highest standards of cleanliness, safety, and comfort. Unfortunately, during my last two visits, both myself and my wife experienced severe skin itching, irritation, and sensitivity immediately after using the hotel room bedding and linens. Because this exact issue occurred consecutively across multiple visits and affected both of us, it is confirmed that the problem originates from the bed sheets, laundry processing, or room sanitization protocols. This is completely unacceptable, poses a serious health risk, and severely compromises the quality of my stays.

Dear Samy A., Thank you for your feedback regarding your recent stays at Novotel Abu Dhabi Gate. We sincerely apologize for the discomfort you and your wife experienced due to skin irritation, which is indeed concerning. Your long-standing loyalty to our hotel is truly appreciated, and it is disappointing to learn that we did not meet your expectations during your last visits. Please be assured that we take hygiene and cleanliness very seriously, and the concerns you raised will be reviewed with our housekeeping and laundry teams. We understand that the quality of bedding and linens is crucial to our guests' comfort and well-being. Your health and safety are our top priority, and we are committed to maintaining the highest standards. Thank you for bringing this matter to our attention. We hope to have the opportunity to better serve you in the future. Best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

M. A. M. A. Business - Confirmed reviews ALL

It’s amazing really.

Dear M. A. M. A., Thank you for your kind words. We are delighted to hear that you had a perfect experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Goodbye, Novotel Abu Dhabi Gate

Customer review rating 4.5/5

Naveen K. Business - Confirmed reviews ALL

Room was great Food was tooo yummy Hospitality was also worthwhile

Dear Naveen K., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your room, found the food to your liking, and appreciated our hospitality. Your feedback is greatly valued, and we look forward to welcoming you back soon. Best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Naser M. A. S. Solo - Confirmed reviews ALL

I enjoyed my stay at Novotel and I liked the 24/7 market, the room was nice and comfortable

Dear Naser M. A. S., Thank you for your kind words regarding your recent stay at Novotel Abu Dhabi Gate. We are delighted to hear that you enjoyed our location, the 24/7 market, and found your room comfortable. Your feedback is greatly appreciated. Goodbye and best wishes, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Collin G. Families - Confirmed reviews ALL

The night reception person El was extremely helpful and pleasant

Dear Collin G., Thank you for your kind words regarding our location and the exceptional service provided by our night reception staff. We are delighted to hear that your experience met your expectations. We look forward to welcoming you back in the future. Best regards, Novotel Abu Dhabi Gate

Customer review rating 2.0/5

Sajip S. S. A. M. Business - Confirmed reviews ALL

I had a generally pleasant experience. The hotel's location is excellent, situated in a quiet area with convenient access to nearby attractions. The breakfast facility was very good, offering a satisfying variety of options. However, there were some maintenance and housekeeping issues. On the last day of my stay, my room was not cleaned. Additionally, the toilet flush had a continuous water leakage, and water leaked from the shower area, leaving the bathroom floor wet. Addressing these issues would greatly improve the overall guest experience.

Dear Sajip S. S. A. M., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed our location and the breakfast options we provide. However, I sincerely apologize for the maintenance and housekeeping concerns you experienced during your visit. It is our goal to ensure that every guest enjoys a comfortable stay, and I appreciate your comments, as they help us identify areas for improvement. Rest assured, we will review the issues you mentioned to enhance our services in the future. Thank you once again for your feedback. We hope to have the opportunity to welcome you back for an improved experience. Best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Khalifa A. Business - Confirmed reviews ALL

Peaceful

Dear Khalifa A., Thank you for your positive feedback. We are delighted to hear that you found your stay to be peaceful. It is always our aim to provide a tranquil environment for our guests. Goodbye and best wishes, Novotel Abu Dhabi Gate

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