Novotel Abu Dhabi Gate 4 stars

Customer review rating (ALL Rating) 4.4/5 1,042 reviews

Novotel Abu Dhabi Gate - Image 1
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Description

Hotel extras

  • Great views over the city

  • Outdoor swimming pool

  • Free WIFI

  • 15 minutes' drive from downtown

  • Spa and fitness facilities

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.39591, 54.51804

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,042 reviews

TripAdvisor Rating  4.5/5  1,476 reviews

Certificate of excellence 2024

Worst Hotel in the World

TripAdvisor rating 1.0/5

Escape773486 TripAdvisor review

Dear valued guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and distress caused by the cancellation of your booking prior to your arrival due to non-guarantee. We understand how frustrating this must have been for you and your family, especially after a long journey. Our team strives to provide a positive experience for all our guests, and I assure you that your concerns have been noted. We are committed to enhancing our communication and support processes to avoid such situations in the future. Our manager did meet with you to explain the circumstances surrounding your reservation, and we are glad to hear that accommodations were eventually made. We appreciate your feedback, as it helps us improve our services. Thank you for your understanding, and we hope to have the opportunity to regain your trust in the future. Sincerely, Hotel Management

Great stay

Customer review rating 5.0/5

Carlos M. Families - Confirmed reviews ALL

Dear Carlos Antonio M. Velez, We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sushanth Nambiar, Cluster General Manager

Well located, Good stay

Customer review rating 4.5/5

Zs Families - Confirmed reviews ALL

Dear Zenora Mariann S., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It's heartening to hear that you found our location convenient and our rooms comfortable. We always aim to provide a pleasant experience for our esteemed guests. Your suggestion regarding free shuttles to Yas Marina during the F1 weekend is appreciated. We are constantly searching for ways to enhance our guests' experiences, and your feedback provides valuable insight. Looking forward to welcoming you back soon. Sincerely, Sushanth Nambiar, Cluster General Manager

Was ok, but not amazing

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Dear Mohamed Reda B., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. We appreciate your candid evaluation of your recent stay with us. While it is pleasing to hear that your experience was satisfactory, it is evident that we didn't fully meet your expectations. Our commitment is to deliver exceptional experiences for all our guests, and we're sorry to hear that we fell short in some aspects. As we strive to provide a value-for-money experience, your feedback regarding our pricing and location is taken seriously. We hope to have the opportunity to welcome you back in the future and aim to deliver a more enjoyable experience that aligns with the high standards we set for ourselves. Sincerely, Sushanth Nambiar Cluster General Manager

Hotel Check In Process.

TripAdvisor rating 5.0/5

Riyaz D TripAdvisor review

Dear valued guest, It warms our hearts to hear such lovely feedback about your experience with us, particularly with regards to Waleed's professionalism and helpfulness during your check-in process. It's our pride and joy to make your stay as easy and smooth as possible. Your kind appreciation will certainly be conveyed to Waleed, who, like the rest of our team, is committed to delivering the highest level of service. Thank you once again for your review. We look forward to welcoming you back to our hotel in the near future. Sincerely, Sushanth Nambiar, Cluster General Manager

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Other web-users rate our hotel

  • 538 reviews 8.1/10 Location
  • 1,874 reviews 8.8/10 Room
  • 3,577 reviews 9.6/10 Service
  • 72 reviews 2.3/10 WiFi
  • 1,180 reviews 9/10 Cleanliness
  • 542 reviews 9/10 Food
  • 424 reviews 8.7/10 Breakfast
  • 18 reviews 4.2/10 Beach

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