Novotel Abu Dhabi Gate 4 stars

Customer review rating (ALL Rating) 4.5/5 1,057 reviews

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Description

Hotel extras

  • Great views over the city

  • Outdoor swimming pool

  • Free WIFI

  • 15 minutes' drive from downtown

  • Spa and fitness facilities

Our accommodation(s)

Hotel location

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.39591, 54.51804

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,057 reviews

TripAdvisor Rating  4.5/5  1,464 reviews

Certificate of excellence 2024

Wonderful staff!

TripAdvisor rating 5.0/5

Escape112875 TripAdvisor review

The hotel is of a very high standard and it has very good facilities which is to be expected for hotel chains in the region. Novotel is not any different: very clean, well staffed with excellent services and amenities. The restaurants are particularly good and the people working there are amazing. I want to commend two members of staff who went above and beyond their duty to help me out. One of them is Isuru Chaturanga (concierge), a very polite and friendly young man who helped me find my mobile phone. I had lost my phone one night in a taxi and when I was ready to give up any hope of finding it, Isuru stepped up, called the local taxi dispatcher and helped me recover my phone. He was very reassuring and knew exactly what to do. It wasn't his first time helping out a guest in a similar situation. I was very very happy to find my phone and I am still very grateful for Isuru's help. The other person I want to thank is Quinter Jagero (reception) who dealt with me (and everyone else as far as I could see) in a very calm and professional manner but did so with kindness and a big smile on her face. Really solid people working here, I highly recommend staying at Novotel if you want to be treated with care and dignity. Great stay, I'd definitely choose Novotel again.

Dear valued guest, Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience at our hotel and that our staff, especially Isuru and Quinter, made a lasting impression. Their dedication to providing exceptional service is truly commendable, and we will ensure that they receive the recognition they deserve. It's great to know that our facilities and restaurants also met your expectations. We appreciate your recommendation and look forward to welcoming you back to Novotel for another great stay! Sincerely, Sushanth Nambiar, Cluster General Manager

A must

TripAdvisor rating 5.0/5

Albert v Business - TripAdvisor review

Friendly staff, good service (Thanks to Yogi, well spoken and friendly, good service too) Great food, clean room and everything you need for an overnight stay. Quiet place close to most services. Available taxis etc. Will recommend to all visiting Abu Dhabi.

Dear Valued Guest, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us and appreciated our friendly staff, especially Yogi's service. It's wonderful to know you found the food and accommodations to your liking, as well as our convenient location. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Abu Dhabi! Sincerely, Sushanth Nambiar, Cluster General Manager

Best staff in the world

TripAdvisor rating 5.0/5

388dogd TripAdvisor review

Shantel, joviale and khaled. Were extremely kind and courteous. Our room wasn’t booked with our provider and they did everything they could to sort things out. A real credit to the company and genuinely am so glad they where there at the time as I was tired and really stressed but they made me at ease and I can’t thank them enough

Dear Valued Guest, Thank you so much for sharing your wonderful experience! We're thrilled to hear that Shantel, Joviale, and Khaled went above and beyond to assist you during your stay. Their kindness and dedication truly exemplify our commitment to guest satisfaction. We appreciate your kind words and are so glad they could help ease your stress. We look forward to welcoming you back on your next visit! Sincerely, Sushanth Nambiar, Cluster General Manager

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

It was a very nice experience and I loved the way the employee joviel received me and she was very wonderful in dealing with me

Dear Moodhi Aadam Ahmed A., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sushanth Nambiar, Cluster General Manager

Just the right business hotel

Customer review rating 5.0/5

Nitasha Business - Confirmed reviews ALL

Amenities are just right and the staff is wonderful (hotel and restaurants). Location is perfect i.e. far from busy city noises. On the other hand, rates are better off a website than directly with the hotel.

Dear Nitasha Uday Sashi U., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sushanth Nambiar, Cluster General Manager

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Other web-users rate our hotel

  • 522 reviews 7.9/10 Location
  • 1,666 reviews 8.9/10 Room
  • 3,175 reviews 9.6/10 Service
  • 61 reviews 2.6/10 WiFi
  • 1,034 reviews 9.3/10 Cleanliness
  • 384 reviews 8.7/10 Breakfast
  • 20 reviews 3.6/10 Beach
  • 6 reviews 10/10 Sustainability

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