Novotel Abu Dhabi Gate 4 stars

Customer review rating (ALL Rating) 4.4/5 1,003 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Great views over the city

  • Outdoor swimming pool

  • Free WIFI

  • 15 minutes' drive from downtown

  • Spa and fitness facilities

Our accommodation(s)

Hotel location

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.39591, 54.51804

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,003 reviews

TripAdvisor Rating  4.5/5  1,420 reviews

Certificate of excellence 2023

Good stay

TripAdvisor rating 5.0/5

Joanna Mae E TripAdvisor review

The most extraordinary stay ever with Ambika and Joviale they are so nice and helpful cheerful lovely professional. The iftar was excellent the concept was wondery the moment at the pool was unique We will sureky come back again and hope to see Joviale and Ambika their combo on duty is exceptional

Dear valued guest, Thank you for your kind words! We are thrilled to hear that you had such an extraordinary stay with us. Ambika and Joviale are dedicated to providing exceptional service to our guests, and we are delighted to hear that their efforts made your stay so enjoyable. We are glad you enjoyed the iftar and the unique moments at the pool. We look forward to welcoming you back again soon and hope to see Ambika and Joviale on duty to make your stay exceptional once again. Thank you for choosing to stay with us! Sincerely, Sushanth Nambiar, Cluster General Manager

Good stay

TripAdvisor rating 5.0/5

Zarina S TripAdvisor review

Nice stay check in very smooth the receptionist Wahid and Joviale are the super stars very professional and helpful the location is suitable and the cleaning is on point The restaurant staff were also welcoming thank you joviale for this amazing stay

Dear valued guest, Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a good stay and that our team members went above and beyond to make your experience memorable. We will be sure to pass along your kind words to Wahid, Joviale, and the rest of our staff. We look forward to welcoming you back for another amazing stay in the future! Sincerely, Sushanth Nambiar, Cluster General Manager

So so.

Customer review rating 3.5/5

Resat D. Families - Confirmed reviews ALL

Glass window gasket needs to be replaced, couldn't sleep al night because of the wind sound coming from the window. I try to tighten it but handle obviously locked, can not do anything. We came beck from Andre Rieu's concert midnight and that time of the day I did not ask help or room change. Breakfast variety was good, omelet was below average.

Dear Resat D., Thank you for taking the time to leave a review. We sincerely apologize for the inconvenience you experienced with the glass window gasket and the wind sound. We strive to provide a comfortable and relaxing stay for all of our guests and it is disappointing to hear that we fell short in this instance. We appreciate your feedback and will address the issue with the window right away to ensure that it is fixed for future guests. We also apologize for the below average omelet at breakfast and will pass this information along to our kitchen staff for improvement. In the future, please don't hesitate to reach out to our front desk team for any assistance or if you encounter any issues during your stay. We are always available to help make your experience more enjoyable. Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back for a more positive experience. Sincerely, Sushanth Nambiar, Cluster General Manager

Nice stay

TripAdvisor rating 5.0/5

Kabir Y TripAdvisor review

The stay was amazing the front desk Joviale was very welcoming and assist us through out the stay the rest of the Team is also friendly i will come back again and recommend to all my family and friends it was a lovely ans memorable stay the food also is very good

Dear Kabir Y, Thank you for your wonderful review! We are thrilled to hear that you had an amazing stay with us and that Joviale went above and beyond to make your experience memorable. We take great pride in providing exceptional service to our guests and we are glad to hear that the rest of our team also made you feel welcome. We look forward to welcoming you back again in the future and thank you for recommending us to your family and friends. We are delighted that you enjoyed the food as well. Thank you for choosing to stay with us! Sincerely, Sushanth Nambiar, Cluster General Manager

Relaxing ambiance

Customer review rating 4.0/5

Aiza Families - Confirmed reviews ALL

We are very happy and satisfied staying here in novotel abu dhabi gate, all the staff is very kind and friendly, thank you for accommodating your guests well.

Dear Aiza, We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sushanth Nambiar, Cluster General Manager

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Other web-users rate our hotel

  • 450 reviews 7.9/10 Location
  • 1,301 reviews 8.6/10 Room
  • 2,777 reviews 9.5/10 Service
  • 31 reviews 4.1/10 WiFi
  • 719 reviews 8.7/10 Cleanliness
  • 344 reviews 8.7/10 Breakfast
  • 147 reviews 9/10 Pool
  • 21 reviews 4.1/10 Beach

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