MERCURE ABU DHABI DOWNTOWN 4 stars

Customer review rating (ALL Rating) 4.7/5 842 reviews

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MERCURE ABU DHABI DOWNTOWN - Image 1
MERCURE ABU DHABI DOWNTOWN - Image 2
MERCURE ABU DHABI DOWNTOWN - Image 3
MERCURE ABU DHABI DOWNTOWN - Image 4
SAEED BIN AHMED, AL OTAIBA STREET PO BOX 2471, 0 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • Located in the Downtown Abu Dhabi, near Hamdan street, Abu Dhabi Mall, and Corniche Road.

  • Modern guest rooms with restaurants, recreation, and event spaces apt for business or leisure.

  • Functional meeting rooms and a ballroom with built-in screens and pre-event spaces.

  • Close by Qasr Al Hosn - the nation's living memorial and the narrator of Abu Dhabi's history.

  • Walking distance from the House of Artisan the Heritage of Crafts Foundation in the UAE.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM TWIN

Photo out of - SUPERIOR ROOM TWIN

Relax in the comfort of our modern twin rooms offering special in-room amenities, tea and coffee making facilities, free premium WIFI, LED TV with satellite channels.

  • Views:

    City View

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • PrinterAdditional charge

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Phone light for hearing impaired
  • Safe deposit box in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View
See availabilities

Enjoy a relaxed time in one of our privilege king rooms offering everything you need from special in-room amenities, tea and coffee making facilities, free premium WIFI, LED TV with satellite channels.

  • Views:

    City View

Max. number of persons
2
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • PrinterAdditional charge

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Phone light for hearing impaired
  • Safe deposit box in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Suite

PRIVILEGE SUITE

Photo out of - PRIVILEGE SUITE

Our locally inspired privilege suite rooms set the scene for a comfortable stay in Downtown Abu Dhabi offering special in-room amenities, tea and coffee making facilities, free premium WIFI, LED TV with satellite channels.

  • Views:

    City View

Max. number of persons
2
Area
From 57 m² / 613 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • PrinterAdditional charge

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Phone light for hearing impaired
  • Safe deposit box in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Special amenities and perfect comfort come together in our specious and bright one-bedroom apartments, ideal for longer stays in the Capital city.

  • Views:

    City View

Max. number of persons
2
Area
From 57 m² / 613 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • PrinterAdditional charge

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Phone light for hearing impaired
  • Safe deposit box in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

MERCURE ABU DHABI DOWNTOWN

SAEED BIN AHMED, AL OTAIBA STREET PO BOX 2471
0 ABU DHABI
United Arab Emirates

GPS:24.493211, 54.366436

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • ZAYED INT AIRPORT Additional charge
  • AUH Additional charge

Accessibility

Wheelchair accessible hotel

Pets

Pets not allowed

In hotel

Hotel informations

  • 156 rooms
  • 156 rooms for people with reduced mobility
  • 15 family rooms
  • 30 connecting rooms
  • 146 non-smoking rooms
  • 18 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Indonesian
  • Italian

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Limousine

  • Limousine Additional charge

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

3 Meeting rooms

Well-being

Outdoor heated pool

  • Outside

Pool

  • Covered
  • On site

Mercure Fitness

  • On site
  • Sauna room

Sauna

  • On site

Massage

  • On site

Fitness center

  • On site
  • On site
  • Indoor parking
  • Private

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Private indoor parking

Parking information

  • On site

Public outdoor parking

Parking information

  • On site

Valet parking

Parking information

  • On site
  • Indoor parking
  • Private

MOKAIA - Café & Bakery

Photo out of - MOKAIA - Café & Bakery

Located in the lobby of the hotel, our coffee shop offers delectable pastries and freshly brewed coffee daily.

Cooking style
Cafe
Capacity
40
Accessibility
Accessible service
0 Abu Dhabi, United Arab Emirates
Telephone +971 2 205 5555
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Located in the lobby of the hotel, our coffee shop offers delectable pastries and freshly brewed coffee daily.

On the 18th floor, Le Cellier, invites guests to enjoy curated wines while taking in the views of the city skyline. The culinary menu is a delicious counterpart to the wine selection, enhanced by a dimply lit space that feels exclusive and relaxed.

Livi invites you to enjoy delicious breakfast in a relaxing setting. All the ingredients of the dining experience are delivered with effortless charm and heartfelt, locally inspired hospitality.

Relax and rejuvenate under the warmth of the sun in the heart of Downtown Abu Dhabi. Located on the 19th floor, Mercure offers an indulgent facility for leisurely afternoons spent by the poolside or in the Jacuzzi.

Challenge your mind and body in our fitness. State-of-the-art equipment from free weights, core conditioning, and dynamic cardio bursts are available on the second floor. The Fitness has male and female locker rooms and sauna facilities on site.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  842 reviews

Customer review rating 5.0/5

Prabath W. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Michelle M. Couples - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Abu Dhabi Downtown. We are delighted to read that you enjoyed your stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Melanie C. Couples - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Abu Dhabi Downtown. We are delighted to read that you enjoyed your stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 3.5/5

Hasan A. H. Business - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Htut A. W. Families - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Michelle M. Couples - Confirmed reviews ALL

As a newly married couple, we truly enjoyed our stay at Mercure Abu Dhabi Downtown. This hotel will always hold a special place in our hearts because it became part of our beautiful wedding journey, from our preparations before the ceremony to the moments we shared afterward. It was more than just a place to stay; it became part of a precious memory that we will cherish forever as we begin our new journey as husband and wife. ❤️💍 Our room offered a beautiful view of the city, making our stay even more special. The hotel’s location was also very convenient, with easy access to public transportation, convenience stores, and nearby restaurants. We would also like to express our sincere gratitude to the reception staff, especially Hamza, Harold, and Roshani, as well as the rest of the hotel team. Everyone was very accommodating, friendly, and welcoming, which made our stay even more comfortable and enjoyable. Your kindness and hospitality truly made a difference in our experience. Thank you, Mercure Abu Dhabi Downtown, for being part of such a meaningful milestone in our lives. We will always look back on our stay with happiness and gratitude. We highly recommend this hotel to anyone looking for a comfortable stay with excellent hospitality. We hope to visit again in the future!

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Abu Dhabi Downtown. We are delighted to read that you enjoyed your stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Melanie C. Couples - Confirmed reviews ALL

Friendly and engaged staff at Reception; helpful staff outside the hotel. Comfortable, quiet and clean room. I'd stay again!

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Abu Dhabi Downtown. We are delighted to read that you enjoyed your stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 3.5/5

Hasan A. H. Business - Confirmed reviews ALL

It’s was good stay, only reaching to hotel entrance wasn’t easy and valet service wasn’t the best experience. But overall I enjoyed my staying

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Htut A. W. Families - Confirmed reviews ALL

Outstanding stay made even better by exceptional staff!" We had a wonderful stay at . The facilities were fantastic, but what truly set this hotel apart was the outstanding front desk service. Receptionest greeted us with a warm smile right from the moment we arrived. They made the check-in process completely seamless and were incredibly attentive, helpful, and accommodating throughout our stay. Thank you, Quainna,roshani,mohammed, for making our experience so memorable! We will definitely be bac9k.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 4.0/5

Ehab E. Couples - Confirmed reviews ALL

The room was clean, comfortable, and well maintained, which made for a pleasant stay. The staff were courteous and professional, and overall, the hotel provided good value for money. However, there were several areas that need improvement. Due to the extensive construction work around the hotel, access to the property was quite difficult. Finding the hotel entrance and parking area was challenging, especially since no clear parking information was provided before arrival. In addition, the reception team did not provide information regarding drinking water availability, which caused some confusion during the stay. A brief explanation at check-in about whether complimentary water is provided and where additional water can be obtained would be helpful. The breakfast was acceptable, but the selection was limited in both quantity and variety compared to other hotels in the same category. Overall, I enjoyed my stay thanks to the clean room and comfortable accommodations, but clearer communication regarding parking, drinking water, and improved breakfast options would enhance the guest experience.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Keith M. Business - Confirmed reviews ALL

I had an excellent stay. And very warm welcome and assistance by the front desk. I would like to point out excellent service by Roshini and Satish.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 4.0/5

Moselyn F. D. Solo - Confirmed reviews ALL

It was lovely I do recommend it. Although my room didn’t have slippers and robe so far it was ok

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Mariana V. Solo - Confirmed reviews ALL

The hotel is amazing. Has great decoration, very nice staff, and had a great experience in general. I would definitely visit Mercure Hotel again!

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Bai M. S. B. Solo - Confirmed reviews ALL

⭐⭐⭐⭐⭐ Thank you to the General Manager and Manager Javid for upgrading my stay. All the staff were amazing, friendly, and always smiling. Truly appreciate the wonderful hospitality and excellent service. Looking forward to staying at Mercure again! ❤️

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 4.5/5

Tawfik C. Couples - Confirmed reviews ALL

Yeah, everything was good overall. The only thing I didn’t like was the breakfast The staff were friendly, helpful, and doing their best, so there’s nothing to blame them for when the available options aren’t up to expectations. For example, the croissant was cold. I was genuinely still hungry after breakfast, which has never happened to me at a hotel breakfast buffet before.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Vlada S. Couples - Confirmed reviews ALL

Everything was perfect! The only thing, for some reason TV turned on at night and woke us up

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 4.5/5

Agnidhra G. Business - Confirmed reviews ALL

The Hotel has great facilities, and the staff, like Samuel, Diana, and Anish, were extremely kind, helpful and take great care and initiative in helping guests.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 3.0/5

Musa A. Solo - Confirmed reviews ALL

The room had weird smell, like the rugs is not probably cleaned, but the rest is okay

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Salim A. K. Friends - Confirmed reviews ALL

Overall, I had an excellent stay. The reception staff were exceptionally welcoming, hospitable and accommodating. The location is also excellent. The only minor issue was finding the hotel entrance due to the ongoing roadworks, which seem to confuse Google Maps and lead you to the wrong location. I had to park nearby and find the entrance myself. If possible, adding a sign at the back of the hotel, near the underground parking area, pointing towards the hotel entrance would be very helpful for guests. Other than that, everything was excellent and I would definitely stay here again!

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Catherine C. Couples - Confirmed reviews ALL

Comfortable and relaxed

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Abu Dhabi Downtown. We are delighted to read that you enjoyed your stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 3.0/5

Jacqueline A. Solo - Confirmed reviews ALL

The woman at check in was completely disinterested in listening or being helpful. A man (manager) arrived and helped check me in and helped me - he was terrific and if he hasn't come I would have left.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Mariam P. J. Friends - Confirmed reviews ALL

I had a very pleasant stay at the hotel. The receptionist, whose name I unfortunately don’t remember, and Javeed were both very kind, friendly, and attentive. The check-in was quick and smooth, which was much appreciated. The room was very clean and comfortable, and the entire hotel looks very clean, well cared for, and beautifully maintained. The staff were welcoming and helpful throughout my stay. Overall, I had a great experience and would definitely recommend the hotel.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Ahmed A. F. Business - Confirmed reviews ALL

Nice smooth comfortable stay

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Basel T. Business - Confirmed reviews ALL

All Ways Mr. Javed make my stay exceptional i pass to hotel for 1 night i stayed more than 90 nights really because of him

Dear Guest, We very much appreciate your review regarding your stay at the Mercure Abu Dhabi Downtown. It is a pleasure to receive positive feedback. I will share it with our team especially Javed. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

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