Name: MERCURE ABU DHABI DOWNTOWN - ALL
Address: SAEED BIN AHMED, AL OTAIBA STREET PO BOX 2471, ABU DHABI, 0, AE
Telephone: +97122055555
Rating: 4.6

MERCURE ABU DHABI DOWNTOWN

Hotel for travellers looking for local and authentic experiences

Discover Local while exploring the vibrant culture of Abu Dhabi at Mercure Abu Dhabi Downtown! Inspired by the history of the Capital city of UAE, the hotel's design instils a sense of heritage in its 156 rooms, suites, lobby, open dining, recreation and event spaces. Abu Dhabi's vibrant culture captures travellers from the start. The hotel evokes a heritage ambience filled with joy, and every moment spend offers a discovery of local flair and experiences crafted just for you.

From Qasr Al Hosn to the Formula 1 Grand Prix & NBA Abu Dhabi Games, the city's top cultural and entertainment highlights are easy to reach by foot or bus. Zayed International Airport is a 40-minute drive from the hotel.

Mercure is a celebration of Emirati design, flavours, and cultural. Whether guests join us for business, relaxation or a longer stay, our team is dedicated to delivering heartfelt service with local experiences that truly reflect the spirit of Abu Dhabi.

Mourad BRAHMI, Hotel Management

Important Notice
Dear Valued Guests,
Due to a temporary road closure in front of the hotel, please use the alternate entrance at the rear of the building. Signages are in place to guide you. Our team is here to assist you. Please contact us at +971 (0) 2 505 5555.
Thank you for your understanding.
Hotel Management

Hotel extras

Located in the Downtown Abu Dhabi, near Hamdan street, Abu Dhabi Mall, and Corniche Road.
Functional rooms with restaurants, recreation, and event spaces apt for business or leisure.
Convenient bus stops offering easy access to key landmarks like Qasr Al Watan.
Close by Qasr Al Hosn - the nation's living memorial and the narrator of Abu Dhabi's history.
Walking distance from the House of Artisan the Heritage of Crafts Foundation in the UAE.

Our accommodation(s)

Room

SUPERIOR ROOM KING

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

SUPERIOR ROOM TWIN

2 pers. max
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)
Views: City View

See availabilities

Room

PRIVILEGE KING

2 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

SUITE

2 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

PRIVILEGE SUITE

2 pers. max
57 m² / 613 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Apartment

1 BEDROOM APARTMENT

2 pers. max
57 m² / 613 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Hotel location

MERCURE ABU DHABI DOWNTOWN

SAEED BIN AHMED, AL OTAIBA STREET PO BOX 2471
0 ABU DHABI
United Arab Emirates

GPS:24.493211, 54.366436

+971 2 205 5555

Qasr Al Hosn, House of Artisans, Abu Dhabi Mall, Cornish Street

Art and Culture

Access: 10 km / 6.22 mi 25 min walk / 10 min drive

Taxi

20 AED 20 AED

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

LIVI - Mediterranean Restaurant

Located on the 1st floor of the hotel, the restaurant offers a delicious international buffet for breakfast, lunch and dinner.

MOKAIA - Café & Bakery

Located in the lobby of the hotel, our coffee shop offers delectable pastries and freshly brewed coffee daily.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 263 m² / 2830.906 sq ft
Maximum seats capacity: 190
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 539 reviews

Zubair A. Families - 4/20/2026 Confirmed reviews ALL

Everything was mostly great. We were in awe of the mesmerizing interior designs. Beats a ton of 5 star hotels. Service was overall great. Staff were very friendly and proactive. Just a couple of points for your reference which might help you improve: - The entrance and parking situation and the construction site beside was a hassle for smooth entry and exit.This could be the only reason that would prevent me from revisiting the hotel again if the issue presists. Hope it is a temporaty situation. Also on a relevant note, the valet took quite long to bring the car in most of the times. - Body wash and Shampoo were empty in the toilet, which should have been checked ahead. Also, a lot of dirt/coloured water came out of some of the faucets when they were turned on. - If I am not mistaken, the qibla marker on the cieling is pointing to a completely wrong direction (wrong by 45 degrees). We coincidentally checeked two different apps and concluded that the direction provided is completely wrong. So it would be great if you can have it checked because it is a serious matter. We were in room 1307. - The breakfast was a little disappointing in terms of taste, quality and variety. We skipped the second day's breakfast eventhough it was paid for.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Miguel V. Couples - 4/20/2026 Confirmed reviews ALL

My late checkout request was not accepted

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Mahinay I. Couples - 4/20/2026 Confirmed reviews ALL

I had a very pleasant stay. The hotel room was clean, comfortable, and well-maintained. It had complete amenities, which made everything convenient and enjoyable. Overall, it was a relaxing experience, and I would definitely recommend this place.

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Abu Dhabi Downtown. We are delighted to read that you enjoyed your stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Mourad Brahmi Cluster General Manager

David V. Business - 4/20/2026 Confirmed reviews ALL

It was a moderate stay at Mercure Abu Dhabi Downtown. The suite itself was comfortable and well-maintained, with a good layout and decent amenities. Housekeeping did a solid job, and overall cleanliness met expectations. The breakfast was acceptable with a reasonable variety, while the dinner experience was actually above expectations in terms of quality and taste. However, there were several disappointing aspects that impacted the overall experience. As an Accor Diamond member, it was surprising and frustrating that breakfast is only complimentary on weekends and must be paid for during weekdays. This policy feels inconsistent with the recognition and benefits typically associated with this loyalty tier, especially when compared to other Accor properties. More concerning was the experience with the reception staff. Despite having a confirmed booking extension in the system, I received repeated calls requesting payment confirmation. These interruptions occurred multiple times and felt unnecessary, as the information was already available on their end. Instead of enhancing the guest experience, this gave the impression that the primary focus was on billing rather than on service and guest satisfaction. The communication from the front desk could have been handled in a more professional and discreet manner. Constant follow-ups for payment, especially when already arranged, created an uncomfortable and somewhat pressured atmosphere. For a returning and loyal guest, this approach feels misaligned with expected hospitality standards. In summary, while the room and dining aspects were positive, the lack of proper recognition of loyalty status and the repeated disturbances from reception significantly affected the stay. Unfortunately, the overall experience felt impersonal and not in line with what one would expect from a brand that emphasizes guest loyalty.

Hosein N. Families - 4/19/2026 Confirmed reviews ALL

The hotel itself very good and well located in heart of abudhabi , i recommend for whoever looking for budgetfriendly nice and fancy hotel

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager