Fairmont Bab Al Bahr - Abu Dhabi

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Fairmont Bab Al Bahr - Abu Dhabi 5 stars

Customer review rating (ALL Rating) 4.3/5 1,152 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Private beach with views of the Sheikh Zayed Grand Mosque

  • Complimentary 2 hours access to Little Flamingos Kids Club

  • Unlimited use of Volt Fitness gym facilities

  • All 369 rooms & suites have natural daylight access

  • Banquets, meetings & conferencing facilities

Hotel location

Fairmont Bab Al Bahr - Abu Dhabi

Khor Al Maqta, PO Box 114304
0 ABU DHABI
United Arab Emirates

Telephone +971 97126543333

Fax +971 97126543323

Contact email

  • By plane

    ABU DHABI INTERNATIONAL AIRPORT At 32.4km / 20.13 miles

  • By plane

    AL AIN INTERNATIONAL AIRPORT  At 150km / 93.21 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 150km / 93.21 miles

GPS:24.414524, 54.490128

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spectacular modern design meets the optimum level of comfort and elegance in our 369 luxuriously appointed rooms and suites.

Our guest reviews

Our guest reviews for
Fairmont Bab Al Bahr - Abu Dhabi

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,152 reviews

TripAdvisor Rating  4.5/5  6,436 reviews

Good stay

Customer review rating 4.5/5

Mostafa Business - Confirmed reviews ALL

Hospitality services & well organized

Dear Mostafa, Thank you very much for choosing Fairmont Bab Al Bahr and taking the time to participate in our survey. Rest assured that your review will be conveyed to the relevant departments. We are all looking forward to your return visit in the near future. Sincerely, Elias Chakhtoura General Manager Fairmont Bab Al Bahr

Attentive helpful and friendly staff

Customer review rating 4.5/5

Phill D. Business - Confirmed reviews ALL

Excellent stay. Comfortable room and excellent received across the board from hospitality team from start to finish.

Dear Mr. D., Thank you for staying with us and taking the time to complete our survey. I am thrilled to know that our colleagues particularly at Concierge contributed positively to your Fairmont Bab Al Bahr experience. We look forward to being of service to you once again in the near future. Sincerely, Elias Chakhtoura General Manager Fairmont Bab Al Bahr

Perfect stay

Customer review rating 5.0/5

Antoine G. Business - Confirmed reviews ALL

Big thanks to Mr. Chakhtoura & his team, The stay was extremely pleasant, to the highest standards. Will book again See you soon Antoine

Dear Antoine, Thank you for staying at the Fairmont Bab Al Bahr and taking the time to complete our survey. It is my pleasure to share your overwhelming review with the entire team particularly Reinhilde. We look forward to being of service to you once again in the near future. Sincerely, Elias Chakhtoura General Manager Fairmont Bab Al Bahr

good stay

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Only issue was having to keep going to the front desk to get permission to other floors of the hotel.

Dear Guest, Thank you for staying with us and taking the time to complete our survey. Rest assured that your review will be conveyed to the relevant departments. At Fairmont Bab Al Bahr, the safety and security of our guests are vitally important to us. Please note that our key card system is to ensure that only in-house guests staying in each floor and authorized personnel have access. Our entire team is looking forward to warmly welcoming you back in the near future. Sincerely, Elias Chakhtoura General Manager Fairmont Bab Al Bahr

Bad experience from the moment of checking in!

Customer review rating 1.5/5

Diana T. Families - Confirmed reviews ALL

Tried to check in after 5 which is late already for checking in time to be told our room isnt ready yet.. it took them another hour to get us to our room after that and when we got in we found it dirty with water in the bathroom floor and broken nails on the coach which was disgusting… since then the experience started getting worse as we were told we can’t use the hot water at certain hours of the day.. not our usual Fairmont experience and expectations.. we left feeling disappointed

Dear Ms. T., Thank you for choosing Fairmont Bab Al Bahr and taking the time to post share your review. We are truly sorry to know that your overall experience did not fully live up to your expectations. Your feedback is vitally important to us. We will be contacting you directly to learn more about the details of your stay and how we can improve on our service delivery. We look forward to our conversation and thank you in advance for taking the time. Sincerely, Arnold Francisco Director of Rooms Fairmont Bab Al Bahr

Beautiful Views but not up to normal Fairmont service standard

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Liked · Excellent Room sizes with beautiful views of the Sheikh Zayed Mosque if you book a sea room view. Good bathroom with bathtub. Peaceful and relaxing Ambience. Wonderful beach and garden area- particularly liked the piers. Lovely staff at checkin and in the Cafe- Rein was lovely. Disliked · I booked over peak time (the Eid break), the Eid buffet dinner was chaotic to say the least and there were not enough staff to deal with the guests, food quality was also poor compared to other Fairmont properties. Firdous (Restaurant Front of House Manager) also prioritised European guests, allowing them to sit in Marco Pierre White's restaurant with their buffet food. Black or Ethnic Minority guests (even if they most prob held a European or American passport) were made to wait until a table became available in the buffet restaurant, I did not expect to find such overt discrimination in a Fairmont property. Dinner booking process was also a nightmare, the restaurant had no record if you had pre-booked or not. Granted it was a busy period, but it is during peak times that you see the inner workings of a hotel and having stayed at other 5 star properties over peak periods, I was not impressed with the service or experience at Fairmont's Cielo restaurant. Housekeeping were slow, I requested a bathrobe but had to wait 24 hours (after calling again) before it was delivered Layout of the hotel is strange, restuarants are on the ground floor with access onto the beachfront but you have to walk through each restaurant to find the one you need. The hotel could really benefit from adding outdoor signage for the restaurants. Restaurants are not open for the full day (only set dinner times) so be prepared that the only other option for a quick on site snack is room service or the cafe. I was expecting a bigger Lobby area- it is on the smaller side, the area near the salons is also outdated. Rooms are also outdated in terms of lack of charging point, sofa was also torn. Lighting in room is poor, tv did not connect to phone properly and shower was cold and did not drain.

Dear Guest, Thank you for choosing Fairmont Bab Al Bahr and taking the time to post your review. We are truly sorry to know that your overall experience did not fully live up to your expectations. Your feedback is vitally important to us. Hence, we will be contacting you directly to learn more about the details of your stay and how we can improve on our service delivery. We look forward to our conversation and thank you in advance for taking the time. Sincerely, Arnold Francisco Director of Rooms Fairmont Bab Al Bahr

Excellent luxury hotel

Customer review rating 5.0/5

Doctor Business - Confirmed reviews ALL

Location: excellent. Comfort: excellent. Cleanliness: excellent. Food: very nice.

Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Bab Al Bahr. It is always a pleasure to receive positive feedback. Rest assured that your review will be conveyed to the relevant departments. Thank you once again for sharing your experience. We hope that your next visit will be as enjoyable as the previous one. Sincerely, Elias Chakhtoura General Manager Fairmont Bab Al Bahr

Good stay

Customer review rating 5.0/5

Mohammed S. Business - Confirmed reviews ALL

Friendly staff, good location, lavish rooms and pleasant stay. And most importantly is the food and breakfast is amazing

Dear Mr. S., Thank you very much for sharing your amazing experience at the Fairmont Bab Al Bahr. It brings us great pleasure to know that we were able to turn your moments into lasting memories. Our entire team is looking forward to warmly welcoming you back soon. Sincerely, Elias Chakhtoura General Manager Fairmont Bab Al Bahr

Everything its perfect breakfast, room , swimming pool and staff

Customer review rating 4.5/5

Waleed M. Couples - Confirmed reviews ALL

One thing only get upset when the check in I waited 2 hour in reception because room not ready

Dear Mr. m., Thank you very much for staying with us and taking the time to participate in our survey. We sincerely appreciate your valuable feedback. At Fairmont Bab Al Bahr, we consider all our guest comments as an opportunity to continuously improve on the quality of our services. Rest assured that your review will be shared with our relevant departments. It would be a great pleasure to have you as our guest once again in the near future. Sincerely, Elias Chakhtoura General Manager Fairmont Bab Al Bahr

Very good

Customer review rating 5.0/5

Fatima Solo - Confirmed reviews ALL

I like it too much

Dear Ms. Fatima, Thank you for staying at the Fairmont Bab Al Bahr and taking the time to complete our survey. It is my pleasure to share your positive feedback to the entire team. We are all looking forward to your return visit soon. Sincerely, Elias Chakhtoura General Manager Fairmont Bab Al Bahr

Unforgettable memories with Fairmont.

Customer review rating 5.0/5

Olga N. Families - Confirmed reviews ALL

Thank you so much to entire Bab Al Bahar Team. The true Fairmont service you can experience only there. All the team is amazing, especially Anna and Jeffrey, they made our stay one of the most memorable in my life. They become a friends now, not just part of the amazing team. Also Director of Rooms Arnold is so professional, he personally met us and extended very warm welcome. Pool and beach experience with Broco was one of the best, this boy is doing his best from the heart. You can see how much he cares about each and everyone who is staying at the hotel. I felt so special during the stay. Thank you so much to all and for a great management who is a managing this team and makes them so engaged and motivated. I’ll miss you all!!! Olga

Dear Ms. N., Thank you for staying with us and taking the time to complete our survey. It brings us great pleasure to know that we were able to turn your moments into lasting memories. Rest assured that your review will be conveyed to the relevant colleagues and departments. We look forward to being of service to you once again in the near future. Sincerely, Elias Chakhtoura General Manager Fairmont Bab Al Bahr

Friendly, forward thinking 5* hotel

Customer review rating 5.0/5

Mr V. R. B. Couples - Confirmed reviews ALL

As always the fairmont bab al bahr does not dissapoint. Circa 15 visits and several years later, personally it remains the top ranked hotel in Abu Dhabi.

Dear Mr. B., Thank you for choosing Fairmont Bab Al Bahr once again and your continued patronage. It is always a great pleasure to have you as our guest. Rest assured that your overwhelming review will be conveyed to the entire team. We are all looking forward to see you back at the hotel on your next visit to Abu Dhabi. Sincerely, Elias Chakhtoura General Manager Fairmont Bab Al Bahr

Good stay

Customer review rating 4.0/5

Osama Families - Confirmed reviews ALL

All was good. Family room is a spacious room, be sure that u get a sea view room it worth it to pay for the upgrade.

Dear Mr. Osama, Thank you for choosing Fairmont Bab Al Bahr and taking the time to participate in our survey. It was a great pleasure to have you as our guest. Rest assured that your review will be conveyed to the relevant departments. Our entire team is looking forward to warmly welcoming you back in the near future. Sincerely, Elias Chakhtoura General Manager Fairmont Bab Al Bahr

Not as great as usual

Customer review rating 3.0/5

Tiffany Couples - Confirmed reviews ALL

I've stayed at the Fairmont many times and this did not meet the expectations of which I was accustomed. There was notable wear and tear of furniture and fixtures in the room. There was a piping issue on the floor I stayed on and the hall had a horrible stench. We were interrupted more than once for employees to check the water pressure in our room. The worst part is, this was the most I ever spent for a stay at the Fairmont so not only did it fall short of usual expectation but it was not at all worth the money.

Dear Tiffany, Thank you for choosing Fairmont Bab Al Bahr and taking the time to post your review. We are truly sorry to know that your overall experience did not fully live up to your expectations. Your feedback is vitally important to us. Hence, we will be contacting you directly to learn more about the details of your stay and how we can improve on our service delivery. We look forward to our conversation and thank you in advance for taking the time. Sincerely, Arnold Francisco Director of Rooms Fairmont Bab Al Bahr

Ok

Customer review rating 3.0/5

Lv Business - Confirmed reviews ALL

Hotel nicely located and with good facilities. Checkin was smooth and all the staff was very helpful. The room was spacious but looked old and poorly maintained. Sofa full of stains and with fabric almost disappearing. No slippers nor bathrobe available. Ironing board had taken quite a beat and looked from WW2, …

Dear Guest, Thank you for choosing Fairmont Bab Al Bahr and taking the time to post your review. We are truly sorry to know that your overall experience did not fully live up to your expectations. Your feedback is vitally important to us. Hence, we will be contacting you directly to learn more about the details of your stay and how we can improve on our service delivery. We look forward to our conversation and thank you in advance for taking the time. Sincerely, Arnold Francisco Director of Rooms Fairmont Bab Al Bahr

Good Stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

I stay at Fairmont during Eid vacation, the welcoming was great from the staff even the hotel was full. But during the second day breakfast the restaurant was full and the staff trying their best to serve the people. The hotel room was good but it need updates. The swimming pool was full due the visitor from outside of the hotel which I didn’t like it , they can limit the pool for the hotel residents at least during the Eid.

Dear Guest, Thank you for staying with us and taking the time to share your valuable feedback. At Fairmont Bab Al Bahr, we consider all our guest comments as an opportunity to continuously improve on the quality of our services. Rest assured that your review will be conveyed to the relevant departments. It would be a great pleasure to have you as our guest once again in the near future. Sincerely, Elias Chakhtoura General Manager Fairmont Bab Al Bahr

Just love it. Everything

Customer review rating 5.0/5

Scott C. Families - Confirmed reviews ALL

From check in to check out, just wonderful. This is our third or fourth visit.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Fairmont Bab Al Bahr. It is always a pleasure to receive positive feedback. Rest assured that your review will be conveyed to the relevant departments. Thank you once again for sharing your experience and continued patronage. We hope that your next visit will be as wonderful as the previous ones. Sincerely, Elias Chakhtoura General Manager Fairmont Bab Al Bahr

Friendly Staff

TripAdvisor rating 5.0/5

Nomad291320 Business - TripAdvisor review

This is a good 5 star hotel with a great service and friendly staff Great breakfast, fresh bread and many other fresh things The Concierge service is also great and they try everything if you need something

Dear Nomad291320, Thank you very much for staying with us and taking the time to post your review. I am thrilled to know that our colleagues contributed positively to your Fairmont Bab Al Bahr experience. We look forward to being of service to you once again soon. Kindest regards, Elias Chakhtoura General Manager

Always a stay to remember

TripAdvisor rating 5.0/5

harper87 TripAdvisor review

The Fairmont is our go to hotel for a staycation in Abu Dhabi and has been for a number of years now. The staff cannot do enough for you , always greet you with a smile and their attention to detail is remarkable. The rooms are clean, modern and include all amenities and the view of the grand mosque is breathtaking! I would highly recommend this hotel to anyone as they have something to suit all.

Dear harper87, On behalf of the entire team, I would like to thank you for choosing Fairmont Bab Al Bahr once again and your continued patronage. It is always a pleasure to have you as our guest. We hope that your next stay will be as memorable as the previous ones. Kindest regards, Elias Chakhtoura General Manager

Average

TripAdvisor rating 3.0/5

DayTrip16144025636 TripAdvisor review

Your welcome email stated welcome drinks and we did not get it. We were given a room where we can hear construction work at 3 am in the morning. Sorry guys we came to relax. Drink vouchers only allowed us soda, nothing else. On a good note your Brunch was amazing, selection, quality and taste, all were a wow. Lunch was not provided for our 5 years old, we were told it’s not included, only knew this when we were in the hotel. View from room was spectacular.

Dear DayTrip16144025636, Thank you for staying with us and taking the time to post your valuable feedback. At Fairmont Bab Al Bahr, we consider all our guest comments as an opportunity to continuously improve on the quality of our services. Rest assured that your review will be conveyed to the relevant departments. We trust that we will have the opportunity to better serve you again in the near future. Kindest regards, Elias Chakhtoura General Manager

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