Fairmont Bab Al Bahr, Abu Dhabi 5 stars

Customer review rating (ALL Rating) 4.6/5 3,100 reviews

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Fairmont Bab Al Bahr, Abu Dhabi - Image 1
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Fairmont Bab Al Bahr, Abu Dhabi - Image 4
Khor Al Maqta, Rabdan, PO Box 114304, 14304, 0 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • All 366 spacious rooms and suites

  • A private sandy beach offering panoramic, breathtaking views of the Sheikh Zayed Grand Mosque

  • Eight award-winning dining venues, including a renowned restaurant by Chef Marco Pierre White.

  • Green Globe Certified

  • A distinctive venue offering 10 outdoor and 11 indoor event spaces

Our accommodation(s)

Hotel location

Fairmont Bab Al Bahr, Abu Dhabi

Khor Al Maqta, Rabdan, PO Box 114304, 14304
0 ABU DHABI
United Arab Emirates

GPS:24.414524, 54.490128

Telephone
Fax +971 97126543323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,100 reviews

Customer review rating 3.5/5

Maryam A. A. Families - Confirmed reviews ALL

It was very good and we really enjoyed the place however the hot water in the bathroom when we opened it the water had rust in it. We had to let it run for a long time to get rid of the rust and discoloration. I was scared to use the water even though it became clear because there might be still residue. I hope this matter gets sorted out because it is really a shame for such hotel in AD.

Dear Ms. A., Thank you for choosing Fairmont Bab Al Bahr and taking the time to complete our survey. We are truly sorry to know that your overall experience did not fully live up to your expectations. Your feedback is vitally important to us. We will be contacting you directly to learn more about the details of your stay and how we can improve on our service delivery. We look forward to our conversation and thank you in advance for taking the time. Sincerely, Fairmont Bab Al Bahr Management

Customer review rating 4.5/5

Wai C. W. Couples - Confirmed reviews ALL

Good service, nice room, comfortable bed

Dear Mr. W., Thank you for staying with us and taking the time to complete our survey. Rest assured that your positive feedback will be conveyed to the relevant departments. We look forward to warmly welcoming you back to the Fairmont Bab Al Bahr in the near future. Sincerely, Fairmont Bab Al Bahr Management

Customer review rating 5.0/5

Cyrus M. M. Families - Confirmed reviews ALL

Loved the hospitality.

Dear Mr. M., Thank you very much for choosing Fairmont Bab Al Bahr and taking the time to participate in our survey. It is our pleasure to share your positive feedback with the entire team. We look forward to being of service to you once again soon. Sincerely, Fairmont Bab Al Bahr Management

Customer review rating 3.5/5

Karthik B. N. Families - Confirmed reviews ALL

We had a comfortable stay, but there were many pain points that affected our experience and if this was resolved could have elevated it to a 5 star level. - Checkin experience: Although the guest load was very low at the time of checkin, I felt the overall experience was not at all memorable. There were no major difficulties, but some simple gestures such as a welcome drink, concierge to show us to the room (we had to ask out way to the room), a small 5 minute explainer of the hotel facilities etc. would have been great. This would have helped with the "first impression". - Stay & Room: Room and amenities were all good. However, the Toilet design was poor, especially the location of the rain shower and the tendency to leak water into the room when used for a full bath. However, there were some experiences which missed a 5 star experience. For example, on the first day, we had used the face cloth and for ease of use we kept it on the cloth rack. During the turn down service, I would have expected house keeping to replace this without asking, but it did not happen. - Lack of hot water on the last day: I do understand situations happen where unexpected maintenance could cause water supply disruptions. But in all past experiences, I would have expected to receive some sort of intimation or response - this was lacking through out the stay. - Food: All good. The staff were great and the service was also nice. Many memorable and friendly faces - service wise this was a great experience. - Checkout experience: Again smooth overall, but I do have a major gripe. I had dropped my car for the valet parking and after my stay when I received the car it was full of dust/ slurry. I can imagine that rain is something that the hotel cannot control, but I would expect when my car gets soo soiled with slurry from the parking fabric cover, there would have been some sort of cleaning done. Again something I would expect in a 5 star stay, which was missing.

Dear Mr. N., Thank you for choosing Fairmont Bab Al Bahr and taking the time to complete our survey. We are truly sorry to know that your overall experience did not fully live up to your expectations. Your feedback is vitally important to us. We will be contacting you directly to learn more about the details of your stay and how we can improve on our service delivery. We look forward to our conversation and thank you in advance for taking the time. Sincerely, Fairmont Bab Al Bahr Management

Customer review rating 5.0/5

Moataz E. M. M. Families - Confirmed reviews ALL

We stayed over the weekend during Eid break. Hotel is lovely and staff are very attentive and helpful. Elisha and Caren were very hospitable and they have upgraded our stay which was a wonderful surprise. Food variety and quality were great as we tried 3 different restaurants. Mazaj Bab Al Bahr was the best. We will definitely come back again.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Fairmont Bab Al Bahr. It is always a pleasure to receive positive feedback. Rest assured that your review will be conveyed to the relevant colleagues and departments. Thank you once again for sharing your experience. We hope that your next visit will be as memorable as the previous one. Sincerely, Fairmont Bab Al Bahr Management

Other web-users rate our hotel

  • 753 reviews 9.5/10 Location
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  • 3,681 reviews 9.1/10 Service
  • 16 reviews 7/10 WiFi
  • 713 reviews 8/10 Cleanliness
  • 692 reviews 8.8/10 Comfort
  • 679 reviews 9.1/10 Vibe
  • 664 reviews 8.2/10 Amenities

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