Fairmont Bab Al Bahr, Abu Dhabi 5 stars

Customer review rating (ALL Rating) 4.6/5 3,040 reviews

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Fairmont Bab Al Bahr, Abu Dhabi - Image 4
Khor Al Maqta, Rabdan, PO Box 114304, 14304, 0 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • All 366 spacious rooms and suites

  • A private sandy beach offering panoramic, breathtaking views of the Sheikh Zayed Grand Mosque

  • Eight award-winning dining venues, including a renowned restaurant by Chef Marco Pierre White.

  • Green Globe Certified

  • A distinctive venue offering 10 outdoor and 11 indoor event spaces

Our accommodation(s)

Hotel location

Fairmont Bab Al Bahr, Abu Dhabi

Khor Al Maqta, Rabdan, PO Box 114304, 14304
0 ABU DHABI
United Arab Emirates

GPS:24.414524, 54.490128

Telephone
Fax +971 97126543323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,040 reviews

Customer review rating 5.0/5

Farzana B. Friends - Confirmed reviews ALL

All inclusive was exceptional, all the staff were extremely helpful, top quality food and variety of different restaurants. lovely pool and beach area

Dear Ms. B., We very much appreciate your comments regarding your stay at the Fairmont Bab Al Bahr. It is always a pleasure to receive positive feedback. Rest assured that your review will be conveyed to the relevant departments. Thank you once again for sharing your experience. We hope that your next visit will be as excellent as the previous one. Sincerely, Fairmont Bab Al Bahr Management

Customer review rating 4.5/5

Christopher D. L. Couples - Confirmed reviews ALL

Went for three nights for some winter sun. Couldn’t have asked for a better short break. Food excellent, great choice of AI options, friendly and helpful staff. Things preventing giving a 10 - Lebanese restaurant was closed which was a shame, sometimes the service was a little slow. Would definitely go back and recommend to others!

Dear Mr. L., Thank you for staying at the Fairmont Bab Al Bahr and taking the time to complete our survey. Rest assured that your valuable feedback will be conveyed to the relevant departments. Our entire team is looking forward to welcoming you back for another wonderful visit in the near future. Sincerely, Fairmont Bab Al Bahr Management

Customer review rating 4.5/5

Sophie U. Families - Confirmed reviews ALL

We stayed for a week during February half term. The hotel is in a great location, big room and friendly staff. Our kids loved the pool, beach and choice of restaurants. We did end up paying extra to get a sea view but I think it is worth it. Otherwise the front looks out onto the carpark.

Dear Ms. U., We very much appreciate your comments regarding your stay at the Fairmont Bab Al Bahr. It was a great pleasure to have you as our guest. Rest assured that your review will be conveyed to the relevant departments. Thank you once again for sharing your experience. We hope that your next visit will be as pleasant as the previous one. Sincerely, Fairmont Bab Al Bahr Management

Customer review rating 0.5/5

Meghana L. L. Families - Confirmed reviews ALL

Typically I am an easy person to please, and generally a very forgiving guest, but there were to many issues for a 5-star hotel for me to not to warn others. - Booking: I booked the room through a room block rate, paid promptly, and received a call 1 month later saying I never paid. After calling the hotel and paying international rates, the hotel realized I had already paid. - Check-in: I was given a room on the lowest floor, next to an elevator, and with a bathroom window facing the parking lot, with a curtain that didn’t even provide privacy. After waiting for 20 minutes, the front desk provided me a new room, which was much better, but had a broken safe. - Food: The wedding party had hosted breakfast each morning, and the average wait time for an omelet with two cooks was 20 minutes, and for an espresso was 10 minutes. The staff needs to be better trained. - Beverages: I know serving alcohol is new for Abu Dhabi, but the service was still unacceptable. - Check-out: I had the front desk hold my luggage upon checking out, so we could visit the mosque, and when we returned, it turns out they gave our luggage to another guest checking out and had no solutions to resolve giving over $10,000 in belongings to another guest. We eventually found our luggage, after driving all the way to Dubai and retrieving the luggage ourselves, which the hotel said they would reimburse. They have yet to due so from a stay over 60 days ago. Overall, I’m massively disappointed by this hotel. This location, property, and hotel itself is beautiful, but the staff is a 3-star staff working a 5-star hotel.

Dear Mr. L., Thank you for choosing Fairmont Bab Al Bahr and taking the time to complete our survey. We are truly sorry to know that your overall experience did not fully live up to your expectations. Your feedback is vitally important to us. We will be contacting you directly to learn more about the details of your stay and how we can improve on our service delivery. We look forward to our conversation and thank you in advance for taking the time. Sincerely, Fairmont Bab Al Bahr Management

Customer review rating 3.5/5

Julia W. Families - Confirmed reviews ALL

Overall satisfied but several issues whilst addressed would mean I would not stay again

Dear Ms. W., Thank you for choosing Fairmont Bab Al Bahr and taking the time to complete our survey. We are truly sorry to know that your overall experience did not fully live up to your expectations. Your feedback is vitally important to us. We will be contacting you directly to learn more about the details of your stay and how we can improve on our service delivery. We look forward to our conversation and thank you in advance for taking the time. Sincerely, Fairmont Bab Al Bahr Management

Other web-users rate our hotel

  • 750 reviews 9.4/10 Location
  • 1,910 reviews 8.7/10 Room
  • 3,643 reviews 9.1/10 Service
  • 16 reviews 7/10 WiFi
  • 698 reviews 7.9/10 Cleanliness
  • 687 reviews 8.8/10 Comfort
  • 669 reviews 9.1/10 Vibe
  • 545 reviews 8.4/10 Breakfast

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