I travel around the world often, but my stay in Your hotel was one of the best hotel experience ever.

Was good but reception wasn’t answering the phone when needed * called several times Although everything was good

we enjoyed our 3D2N stay in fairmont,Hotel Staffs are very helpful and friendly especially Ms. Kim and Mr. jeff of 6th floor, Ms. Manilyn, Mr. Salman and team.

I was at the Fairmont for just over a month during the T20 World Cup. I cannot speak highly enough about how well I was taken care of. The entire stay was a joy.

One of the best days I have ever had only because of the very very very friendly staff and the managers The Chef everybody was amazing and very welcoming would recommend this to everyone

Comfortable stay. Significant improvement required in recognising and understanding Accor membership status

My parents were in town and from the moment we arrived at the hotel until the time we left it was a magical experience. Early checkin was provide and the lady at the front desk was extremely helpful. The roles were excellent with a lovely view. We dinned and brunched at Marco's New York Italian and the customer service that we received from Herbert was second to none. Herbert is a huge asset to the hotel and the hotel management can be very proud of him as makes the experience extra special and you want for nothing when he is around. Herbert has been serving me and my family for many years on he really is top class and we would love to see him move through the ranks within in the team. He is the main reason we have returned many many times. Brunch as always was very special and we have a great family day followed by a few sundowners out side bridges bar. We were also delighted to hear that Nathan the piano player and singer will be returning to the hotel and this is an excellent decision. A few things to work on would be the quality of the toiletries in the room look cheap and compared to our last stay they were not as nice and not in keeping of a 5 star hotel. The decking and sun-beds by the pool are looking old and worn and could do with a refurbishment. This hotel is still by far the best hotel in Abu Dhabi. (Please bring back the old smell of the hotel)

Great reception Great service The site is impeccable with enough space for everyone. We had an amazing stay overall

The initial room given to us wasn’t clear and had hair all over the floor, from the toilet to the bedroom. They gave us another room but that first experience wasn’t nice. Also, the shower head doesn’t spray water properly and needs to be changed with a better one.

I like so much to stay in this hotel, this was my third stay. The hotel is so clean and rooms are so comfortable. Thanks

Perfect location and good amenities

This was a second visit to the hotel and it lived up to our expectations.

This is a good 5 star hotel with a great service and friendly staff Great breakfast, fresh bread and many other fresh things The Concierge service is also great and they try everything if you need something

The Fairmont is our go to hotel for a staycation in Abu Dhabi and has been for a number of years now. The staff cannot do enough for you , always greet you with a smile and their attention to detail is remarkable. The rooms are clean, modern and include all amenities and the view of the grand mosque is breathtaking! I would highly recommend this hotel to anyone as they have something to suit all.

Your welcome email stated welcome drinks and we did not get it. We were given a room where we can hear construction work at 3 am in the morning. Sorry guys we came to relax. Drink vouchers only allowed us soda, nothing else. On a good note your Brunch was amazing, selection, quality and taste, all were a wow. Lunch was not provided for our 5 years old, we were told it’s not included, only knew this when we were in the hotel. View from room was spectacular.