Rixos Marina Abu Dhabi 5 stars

Customer review rating (ALL Rating) 4.4/5 1,916 reviews

Rixos Marina Abu Dhabi - Image 1
Rixos Marina Abu Dhabi - Image 2
Rixos Marina Abu Dhabi - Image 3
Rixos Marina Abu Dhabi - Image 4

Description

Hotel extras

  • Entertainment Haven

  • All Inclusive Available

  • Iconic Property

  • Abundant Flavors

  • Prive Lounge

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Rixos Marina Abu Dhabi

Marina Mall Ring Road
61060 ABU DHABI
United Arab Emirates

GPS:24.4805377, 54.3219998

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,916 reviews

Great location but not 5 star

Customer review rating 2.5/5

David M. Families - Confirmed reviews ALL

Hotel facilities very impressive. Service and quality of food and beverage not on par with 5 star standards. 1. No recognition of Accor platinum status nor any lounge 2. Rooms (x2) very noisy and no hot water on any day (x6) in the morning. 3. Food buffet lacks any variety and most of food other than fruit and salads are low cost cheap items like minced meat and stews. A la carts restaurants menu also identical to buffet. Waiters poorly trained and very difficult even to get tables cleaned let alone good drinks service.

Dear David M., Thank you for taking the time to tell us about your experience at the Rixos Marina Abu Dhabi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Inna Vursta Guest Relations Manager

HOSPİTALİTY EXCEPT FURKAN LİMAN

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

I will e mail to Mehmet Tulunay to. But before that everything was excellent just except attitude of Furkan Liman. I will also give details to Mehmet Tulunay.

Dear Yigit S., We very much appreciate your comments regarding your stay at the Rixos Marina Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Inna Vursta Guest Relations Manager

It was ok

Customer review rating 3.0/5

Rn Families - Confirmed reviews ALL

The hotel is nice, rooms are clean, location is good, but I felt like I was in Antaliya. Typical Turkish hotel full of Russian tourists. Beach & pool areas were crazy, poorly cleaned and served. The resraurants are crowded during breakfast and dinner times, people running for food or trying to reserve a table outside. Very disappointing vs Dubai/Abu Dhabi hotel/resort standards.

Dear Ramin N., Thank you for taking the time to tell us about your experience at the Rixos Marina Abu Dhabi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Inna Vursta Guest Relations Manager

Great location, service and staff!! Best family holiday we’ve had.

Customer review rating 5.0/5

Sam B. Families - Confirmed reviews ALL

Our experience at the Rixos was absolutely exemplary. We had no complaints just were really well looked after the whole trip.

Dear Sam B., We very much appreciate your comments regarding your stay at the Rixos Marina Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Inna Vursta Guest Relations Manager

Not bad

Customer review rating 3.5/5

Omar A. Families - Confirmed reviews ALL

The bars stuff in the pool areas they do not give good service and are not polite .

Dear Omar a., We very much appreciate your comments regarding your stay at the Rixos Marina Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Inna Vursta Guest Relations Manager

Other web-users rate our hotel

  • 719 reviews 8.8/10 Location
  • 1,573 reviews 8.8/10 Room
  • 2,812 reviews 8.7/10 Service
  • 20 reviews 8.4/10 WiFi
  • 1,197 reviews 8.4/10 Food
  • 638 reviews 9.2/10 Vibe
  • 554 reviews 8.5/10 Cleanliness
  • 292 reviews 7.7/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Abu Dhabi