Rixos Marina Abu Dhabi 5 stars

Customer review rating (ALL Rating) 4.7/5 2,983 reviews

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Description

Hotel extras

  • Entertainment Haven

  • All Inclusive Available

  • Iconic Property

  • Abundant Flavors

  • Prive Lounge

Our accommodation(s)

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Hotel location

Rixos Marina Abu Dhabi

Marina Mall Ring Road
61060 ABU DHABI
United Arab Emirates

GPS:24.4805377, 54.3219998

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,983 reviews

Customer review rating 5.0/5

Jaclyn V. M. Families - Confirmed reviews ALL

The best days of our vacation us family the staffs, room, restaurants, food, pool and beach amaIng experience

Dear Jaclyn V. M., Thank you for your wonderful feedback. We are delighted to hear that you and your family had an unforgettable vacation and enjoyed our facilities and services. Your satisfaction is our priority, and we look forward to welcoming you back for another amazing experience. Best regards, Rixos Marina Abu Dhabi

Customer review rating 4.5/5

Rojel N. M. Families - Confirmed reviews ALL

We had an overnight stay over the weekend to celebrate a friends birthday and we are all fully delighted with the experience. From checking in, we were warmly welcomed by Elizabeth who gladly granted our request for twin beds instead of the king sized bed, as we were all a group of friends of mixed genders. This really made a difference. She was thorough and patient in explaining what was included in our stay. It was quite hectic with people checking in and out, but she didnt make us feel that we were taking much of her time from all the questions Whenever we pass by the lobby area, she always made sure we were having a great time and assisted whenever we asked. Also cheers to Ram Chand for being an amazing bartender, it was busy and quite hot esp during mid day but he still mixed amazing drinks for all the guests.

Dear Rojel N. M., Thank you for taking the time to share your delightful experience at Rixos Marina Abu Dhabi. We are thrilled to hear that your stay was enjoyable and that our team, particularly Elizabeth and Ram Chand, contributed positively to your celebration. It is rewarding to know that Elizabeth’s warm welcome and attentiveness made a significant impact on your stay, especially in accommodating your request for twin beds. We strive to provide exceptional service, and I am pleased to hear that she managed to assist you thoroughly despite the busy atmosphere. Furthermore, I will certainly pass on your commendations to Ram Chand, who is dedicated to ensuring our guests have a memorable experience. We appreciate your kind words and hope to welcome you back in the future for another memorable stay. Best regards, Rixos Marina Abu Dhabi

Customer review rating 1.5/5

Fatima G. M. D. A. Families - Confirmed reviews ALL

Our stay was extremely disappointing from the moment we arrived until check-out. One of the major issues was communication the reception number from the room was not functioning properly. It would ring but nobody answered, forcing us to go downstairs multiple times just to request basic services. For a five-star hotel, this level of service is simply unacceptable. In addition, housekeeping, food quality, and overall service standards were below expectations. There were several issues throughout our stay, and unfortunately the experience did not reflect what should be expected from a five-star property. Overall, the stay was very poor and far below our expectations.

Dear Fatima G. M. D. A., Thank you for sharing your feedback regarding your recent stay with us. I sincerely regret that your experience did not meet the standards we strive to uphold at Rixos Marina Abu Dhabi. I understand that communication issues with the reception greatly impacted your stay, and I apologize for the inconvenience this caused. It is disheartening to learn that the quality of housekeeping and food did not match your expectations either. We take pride in our service, and it is clear we fell short in several areas during your visit. Your comments are invaluable for us as we continually work to improve our offerings. We appreciate your insights and hope to have the opportunity to serve you better in the future. Best regards, Rixos Marina Abu Dhabi

Customer review rating 3.5/5

Yara A. K. Z. Families - Confirmed reviews ALL

This is my 5th or 6th time in this hotel, and this time was really bad and felt cheap, the staff were not polite, only 2 restaurants were open, many drinks in the menu were not available.

Dear Yara A. K. Z., Thank you for sharing your feedback regarding your recent stay. I regret to learn that you found your experience unsatisfactory, particularly concerning staff service and dining options. Your comments are valuable, and we will take them into consideration for future improvements. Goodbye, Rixos Marina Abu Dhabi

Customer review rating 5.0/5

Archana S. S. S. Couples - Confirmed reviews ALL

5 star from stay to Food to staff

Dear Archana S. S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our accommodations, dining options, and staff to your satisfaction. Your kind words motivate us to continue delivering exceptional experiences for our guests. Goodbye, Rixos Marina Abu Dhabi.

Other web-users rate our hotel

  • 1,061 reviews 9.4/10 Location
  • 2,294 reviews 9.2/10 Room
  • 4,840 reviews 9.2/10 Service
  • 20 reviews 6/10 WiFi
  • 1,981 reviews 8.7/10 Food
  • 1,096 reviews 9.5/10 Cleanliness
  • 993 reviews 9.6/10 Vibe
  • 233 reviews 8.7/10 Breakfast

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