It was a pleasure to stay in Sofitel everywhere , I was facing trouble with the room service many time as it took long time for answering and processing my requests .

Overall the staff was kind and we had a good stay for a business trip. However, I had no warm water and wanted to take a shower in the morning before the meetings and I couldn't which is not acceptable.

Very nice hotel, good food. Internet not so good, but possible to work with it.

very very good and comfortable

Very good experience. I received a complimentary upgrade which was very nice. Room was comfortable and service was good.

From the moment we arrived to checkout, the level of customer service we received was outstanding. In particular the service offered by Ahmed the front desk manager was exceptional. Throughout the stay he was attentive and wanted to ensure that our stay was comfortable. We have stayed at many hotels in Abu Dhabi and the UAE and have never experienced such amazing hospitality. We were even upgraded on arrival to a lovely suite. Well done to Ahmed and his team for providing us with this lovely experience. This will now be our hotel of choice for all our visits to Abu Dhabi. Exceptional experience!

Sofitel Arranged an embassy event for us. Most things were well organised. Good communication prior to the day of the event. However, on the actually day of the event, most of what we had asked for was not carried out until the very last minute and had to be heavily managed by emabssy staff - this include setting up, help with placing items in their correct location, media boards not ready. much of this shoudl have been carried out swiftly on the morning of the event, however event organiser was not particuarly organised... no additonal staff to help out with manual tasks (moving, lifting etc). Items such as red carpet, ropes etc not provided swiftly - had to ask repeatedly. Event did eventually come together - however it coudl have been run a lot more effieicntly by the event co-ord

I’ve stayed in many Sofitel’s around the world (sydney, Melbourne, New York, singapore) and was expecting this stay to be on par with those. Sadly, it wasn’t. The hotel is quite old / dated and while the rooms had been renovated mine (503) was in particularly bad condition. Dirty / stained carpet, flaking paint at the basin that housekeeping didn’t wipe on any of their visits, very dark lobby / breakfast area. The phone lines to customer service were also always busy and I could never get through. When I asked for extra water instead of bringing the water bottles into my room I found a cardboard box of water lying at the front door… the hotel also seems to still have Covid cost cutting in place eg toiletries weren’t replenished at all during 4 night stay, still using paper cups instead of proper mugs for in room coffee etc. the one saving grace of this hotel is the food. The poolside food was excellent (tabbouleh, Arabic bread, fattoush, tahini all amazing). Also san Pellegrino sparkling water was included in the breakfast which was great to see. I also really appreciated the early morning check in after a long flight, allowing me to have a sleep before starting my workday. Overall I probably wouldn’t book this hotel again which is a shame as Sofitel’s are usually very good

This was my forth stay in Sofitel Abu Dhabi Corniche, and once again the team manage to over achieve expectations. I need to highlight the attention, personalised service, and care for the details of Ahmed's Front Desk team, I would like to highlight as well the efforts from Simona to attend us in my language too. The rooms are superb, and the cleaniliness impecable, with together with the location in Corniche makes the perfect choice for any kind of stay

Not an updated hotel, but clean and exellent service; perfect location

Amazing service and beautiful hotel and. Rooms

I'd like to express my appreciation of Sofitel Abu Dhabi Corniche's attentiveness when it came to my dietary restrictions and their readiness to offer me compatible options. The view from the windows was beautiful, as is the rooftop swimming pool.

The staff was excellent and the receptionist was friendly and supportive Very nice restaurants and excellent food Location very much suitable to my trip plan It’s clean and big rooms I strongly recommend and it’s price comparing to other 5 stars hotel the lowest

Thanks to Ms Ulzhan friendly and excellent services. Me and my partner enjoyed our trip to the max even though is a one day stay but i will come back again. Hopefully just the tv can be upgraded will be better.

I was staying in Sofitel Corniche, I have to say the experience has been great. The front desk attention was simply excellent: efficient, quick, and personalized. The facilities of the hotel are top, both in common areas and in the rooms and suites, and the location is ideal, near to business area and to the Corniche beach A fantastic stay.