Sofitel Abu Dhabi Corniche 5 stars

Customer review rating (ALL Rating) 4.4/5 1,826 reviews

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Sofitel Abu Dhabi Corniche - Image 1
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Corniche Road East, Capital Plaza Complex, 44966, 44 966 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • Prime location for business and leisure

  • Extensive dining options

  • Complimentary shuttle service to the main city attractions

  • State of the art meeting & wedding facilities

  • Breathtaking views over harbor

Our accommodation(s)

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Hotel location

Sofitel Abu Dhabi Corniche

Corniche Road East, Capital Plaza Complex, 44966
44 966 ABU DHABI
United Arab Emirates

GPS:24.498747, 54.367195

Telephone
Fax +971 2 813 7799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,826 reviews

TripAdvisor Rating  4.7/5  5,625 reviews

Certificate of excellence 2024

Not 5 star

TripAdvisor rating 1.0/5

Hawaii12467 TripAdvisor review

Dear Valued Guest, Thank you for taking the time to share your detailed feedback following your recent stay with us. We genuinely appreciate your loyalty as a Platinum member of the Accor Live Limitless program, and we're truly sorry to hear that your experience at Sofitel did not meet the high standards you rightfully expect, especially after your stays with other Accor Properties. Please accept our sincere apologies for the inconvenience you experienced at check-in and the repeated issues with your key card access to the Executive Lounge. We fully understand how frustrating this must have been after a long journey, and your comments have been shared with our front office team to ensure smoother communication and better follow-up in the future. We're especially concerned to hear about the situation regarding the hypoallergenic bedding and the lack of assistance from our housekeeping team. This falls short of the service we aim to provide, and we will be conducting immediate retraining to ensure our guests with allergies and sensitivities are properly accommodated and cared for. Regarding the Executive Lounge, your feedback is incredibly valuable. We’re disappointed to hear that it did not meet your expectations. It’s regrettable to learn that you chose to cancel your additional booking, but we understand and respect your decision. Please know that your feedback has been taken seriously, and we are committed to improving the areas you highlighted. We do hope that you might consider giving us another opportunity in the future to provide the level of luxury and care that you should expect from the Sofitel brand. Sincerely, Rabih ZEIN General Manager

Dissatisfied

Customer review rating 1.5/5

Imran A. M. A. Business - Confirmed reviews ALL

Dear Mr. Imran A. M. A., Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the smoking room and the lighting issues during your brief stay. Your comfort is our priority, and we regret that we fell short in this instance. We appreciate your understanding and hope to provide you with a more pleasant experience in the future. Best regards, Guest Experience Team

“ needs attention”

Customer review rating 2.0/5

Jonathan Business - Confirmed reviews ALL

Dear Mr. Jonathan, Thank you for your continued patronage over the years. We sincerely appreciate your feedback regarding the maintenance issues you experienced during your recent stay. We take your concerns seriously, as we strive to provide our guests with a comfortable environment. We acknowledge the specific areas you mentioned, including the condition of the rooms and the lift. Your comments will be shared with our management team for further review. We are glad to hear that our staff\'s friendliness met your expectations, and we will ensure they receive the support they need to enhance guest satisfaction. Thank you for your understanding. We hope to welcome you back in the future for a more enjoyable experience. Best regards, Guest Experience Team

Amazing Experience

Customer review rating 5.0/5

Dylan B. Families - Confirmed reviews ALL

Dear Mr. Dylan B., Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our prime location, the stunning views, and the exceptional service provided by our staff. It is gratifying to know that your room met your expectations. Warm regards, Guest Experience Team

Bad Experience

Customer review rating 1.5/5

Nourelddin Business - Confirmed reviews ALL

Dear Mr. Nourelddin, Thank you for your feedback. We regret to hear about the issues you encountered with your suite. We strive to maintain high standards, and your comments are invaluable for our continuous improvement. Best regards, Guest Experience Team

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Other web-users rate our hotel

  • 663 reviews 9.2/10 Location
  • 1,450 reviews 7.3/10 Room
  • 1,799 reviews 8.3/10 Service
  • 12 reviews 7.5/10 WiFi
  • 533 reviews 8.6/10 Breakfast
  • 455 reviews 5.4/10 Cleanliness
  • 5 reviews 7.9/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.