Sofitel Abu Dhabi Corniche 5 stars

Customer review rating (ALL Rating) 4.3/5 1,925 reviews

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Corniche Road East, Capital Plaza Complex, 44966, 44 966 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • Prime location for business and leisure

  • Extensive dining options

  • Complimentary shuttle service to the main city attractions

  • State of the art meeting & wedding facilities

  • Breathtaking views over harbor

Our accommodation(s)

Hotel location

Sofitel Abu Dhabi Corniche

Corniche Road East, Capital Plaza Complex, 44966
44 966 ABU DHABI
United Arab Emirates

GPS:24.498747, 54.367195

Telephone
Fax +971 2 813 7799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,925 reviews

TripAdvisor Rating  4.7/5  5,823 reviews

Certificate of excellence 2025

Sofitel Dubai Corniche – Disappointing and Not Up to Brand Standard

TripAdvisor rating 3.0/5

NicolaR1496 TripAdvisor review

On first impressions, the Sofitel Dubai Corniche appears pleasant enough. As Diamond members, we were upgraded to a suite, which was appreciated — however, unfortunately, that is where the positives ended. There was no check-in experience at Club Millésime. When queried, the receptionist suggested this was because the hotel is a “city hotel”, which is simply not accurate and inconsistent with other Sofitel properties. The pool area was particularly disappointing. The pool bar felt tired and poorly maintained, with a sideboard adjacent to the bar showing visible disrepair, including doors hanging off. Much of the area appeared to allow smoking, detracting further from the experience, and the upper level was closed due to works. When we went to sit inside the poolside area, a staff member behind the counter was bent over his phone and did not even acknowledge our presence. Returning to the lifts, we encountered cigarette ends, ash, and used tissues on the floor — unacceptable for a hotel of this brand. Club Millésime itself was one of the weaker iterations we’ve experienced. Service was slow, not enough servers, the snack offering was limited, and the overall atmosphere was lacking — a stark space with little ambience, despite being very busy. Overall, this stay was a significant disappointment. Compared with other Sofitel hotels in Dubai — and indeed Sofitels we have stayed in around the world — this property does not feel special, refined, or reflective of the brand we know. Sadly, we will not return.

Customer review rating 5.0/5

Emese B. Solo - Confirmed reviews ALL

Spacious.room with full equipment (ok, that's normal), pleasant athmosphere, friendly and helpful staff, fantastic pool for real swimmers (vs duck pool in other big hotels), great breakfast, good location.

Dear Emese B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our spacious accommodations, the swimming pool, and our breakfast offerings. Your feedback on our team's service is greatly appreciated, and we look forward to welcoming you back soon. Kirlos Abdou Front Office Manager

Customer review rating 4.5/5

Pearl N. Couples - Confirmed reviews ALL

Everything was great.

Dear Pearl N., Thank you for sharing your positive experience. We are delighted to hear that you had an amazing stay and that everything met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kirlos Abdou Front Office Manager

Superb stay in a wonderful hotel

TripAdvisor rating 5.0/5

James C TripAdvisor review

We stayed for a week in a club suite and had a superb experience. Breakfast was a feast for the eyes and mouth with a delicious selection every morning. The website does not mention it but there is a free return shuttle to take you to the beach from the hotel. The highlight of the hotel was the club lounge Richard was absolutely fantastic throughout our stay. He looked after us every single evening with exceptional attention to detail, from drinks and food to ensuring we had everything we needed, including cutlery and overall comfort. He consistently went above and beyond to make us feel welcome and well cared for. Richard is an incredibly attentive and professional individual, and his service truly enhanced our experience at your hotel. He is a real credit to Sofitel and the Club Millésime team. Please pass on our sincere thanks and appreciation to him. PS: sort out the lift logic !!! Having been up and down on many occasions

Dear James, Thank you very much for taking the time to share such a detailed and wonderful review of your stay with us. We are truly delighted to hear that you had a superb week in our Club Suite and that you enjoyed the breakfast experience, the convenience of our beach shuttle, and most especially the Club Millésime lounge. Your kind words about Richard are sincerely appreciated. It is extremely rewarding to know that his exceptional attention to detail, professionalism, and genuine care made such a positive impact on your stay. We will be sure to share your heartfelt appreciation with him. We also thank you for your constructive feedback. Please rest assured that your comment has been noted and shared with the team for review and improvement. It was a pleasure having you as our guest, and we truly hope to welcome you back again soon for another memorable Sofitel experience. Sincerely, Rabih ZEIN General Manager

Customer review rating 1.5/5

Shafique S. Families - Confirmed reviews ALL

Mould and grime in bathroom, reported to reception who said it would be dealt with, it wasn’t. Rooftop bar closed, nothing on website to indicate this.

Dear Shafique S., Thank you for your feedback. I sincerely apologize for the cleanliness issues you encountered in your bathroom and the inconvenience caused by the rooftop bar's closure. Your comments have been noted, and we will address them with our team to enhance our services. Kirlos Abdou Front Office Manager

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Other web-users rate our hotel

  • 662 reviews 9.2/10 Location
  • 1,442 reviews 6.7/10 Room
  • 1,995 reviews 7.9/10 Service
  • 10 reviews 7.1/10 WiFi
  • 539 reviews 8.5/10 Breakfast
  • 506 reviews 4.6/10 Cleanliness

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