Sofitel Abu Dhabi Corniche 5 stars

Customer review rating (ALL Rating) 4.3/5 1,913 reviews

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Sofitel Abu Dhabi Corniche - Image 1
Sofitel Abu Dhabi Corniche - Image 2
Sofitel Abu Dhabi Corniche - Image 3
Sofitel Abu Dhabi Corniche - Image 4
Corniche Road East, Capital Plaza Complex, 44966, 44 966 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • Prime location for business and leisure

  • Extensive dining options

  • Complimentary shuttle service to the main city attractions

  • State of the art meeting & wedding facilities

  • Breathtaking views over harbor

Our accommodation(s)

Hotel location

Sofitel Abu Dhabi Corniche

Corniche Road East, Capital Plaza Complex, 44966
44 966 ABU DHABI
United Arab Emirates

GPS:24.498747, 54.367195

Telephone
Fax +971 2 813 7799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,913 reviews

TripAdvisor Rating  4.7/5  5,816 reviews

Certificate of excellence 2025

Customer review rating 2.0/5

Taewoo J. Families - Confirmed reviews ALL

During my stay, there was a persistent musty smell in the corridor leading to my room, which gave a poor first impression regarding cleanliness and maintenance. I reported three separate issues in the room via email. While the first issue was resolved, the remaining two were not. Despite this, I received a reply stating that all issues had been resolved, which suggested that my message had not been properly reviewed. The unresolved issues were: • A malfunctioning thermostat that did not allow proper temperature control. • The television repeatedly turning on by itself, which significantly disrupted my sleep. No effective follow-up or corrective action was provided for these issues. On the positive side, the valet parking staff and the team members who assisted with luggage handling were exceptionally friendly and professional. I am an Accor Platinum member, and this booking included access to Club Millésime. Unfortunately, the lounge food and overall offering were extremely underwhelming and did not meet the standards expected of a Club Millésime experience. Overall, the service responsiveness and quality fell short of expectations given the Sofitel brand, room rate, and membership status.

Dear Mr. Taewoo J., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the discomfort you experienced due to the musty smell in the corridor and the unresolved issues in your room. Your experience does not reflect the high standards we strive to maintain. I appreciate your efforts to report the issues, and I regret that the resolution process did not meet your expectations. Please be assured that we take such concerns seriously, and your comments regarding the malfunctioning thermostat and the television will be addressed with our maintenance team to prevent future occurrences. I am pleased to hear that our valet parking staff and luggage handling team provided you with excellent service. However, I regret that your experience in Club Millésime did not align with the standards expected for our esteemed members. Your feedback will be shared with our culinary team for immediate review. Thank you for being a valued member of the Accor family. We hope to have the opportunity to regain your trust in the future. Best regards, Kirlos Abdou Front Office Manager

Customer review rating 3.5/5

Anish M. Business - Confirmed reviews ALL

Good stay

Dear Anish M., Thank you for your feedback. We are pleased to hear you had a good stay with us. Your comments are valuable, and we will continue to strive for excellence in all aspects of our service. Best regards, Kirlos Abdou Front Office Manager

Fabulous hotel with exceptional staff

TripAdvisor rating 5.0/5

S400SLJ TripAdvisor review

My friend have just returned from the Sofitel Abu Dhabi, a fabulous hotel with a great Sea front location opposite the corniche. We had a room on the 29th floor with perfect sea and city views. The hotel has multiple options for refreshments and food. As expected the staff are incredibly courteous however I feel they go that extra mile to make you feel very welcome. The hotel is near the financial/commercial district as such does have a lot of business guests which means the pool does not get busy. This is my second stay at this particular Sofitel and I will happily return in the future.

Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to know that you and your friend enjoyed your stay at Sofitel Abu Dhabi Corniche and appreciated the stunning sea and city views from your room. It is especially rewarding to hear your kind words about our team. Your recognition of their courtesy and willingness to go the extra mile truly reflects the spirit of Sofitel hospitality, and we will be sure to share your compliments with them. We are pleased that you enjoyed our dining options, prime Corniche location, and the relaxing atmosphere around the pool. Knowing that this was your second enjoyable stay and that you plan to return in the future means a great deal to us. Thank you once again for your lovely review. We look forward to welcoming you back very soon for another exceptional stay. Sincerely, Rabih ZEIN General Manager

Customer review rating 2.5/5

Declan T. Business - Confirmed reviews ALL

The room I am occupied requires daily vacuuming until checkout, along with fresh towels provided each day. Bed linens should be changed when they are removed from the bed, without requiring a separate request or a call to guest services. On my first night, I observed visible dust, dander, and hair accumulation along the floor edges and in the corners near furniture. These conditions suggest that routine daily vacuuming would support a cleaner and more comfortable environment throughout the guest stay.

Dear Mr. Declan T., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the cleanliness issues you encountered in your room. Our housekeeping team is trained to maintain high standards, including regular vacuuming and towel replenishment. Your comments regarding the bed linens and overall room cleanliness will be noted for review, as we strive to provide a comfortable and welcoming environment for all our guests. We appreciate your feedback, and we hope to have the opportunity to welcome you back in the future. Best Regards Guest Experience Team

Customer review rating 5.0/5

Mohamed A. A. Friends - Confirmed reviews ALL

My journey started with Mr. Kyrillos at the reception, the best customer service I have ever seen, and a very friendly person, and the staff was very good, and my order from the room service was great.

Dear Mohamed A. A., Thank you for your wonderful feedback regarding your recent stay. We are thrilled to hear that our reception team, particularly Mr. Kyrillos, made a positive impression on you, and that you enjoyed our room service. Your kind words will be shared with the team. Kirlos Abdou Front Office Manager

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Other web-users rate our hotel

  • 673 reviews 9.2/10 Location
  • 1,456 reviews 6.8/10 Room
  • 2,003 reviews 8/10 Service
  • 10 reviews 7.8/10 WiFi
  • 545 reviews 6.2/10 Comfort
  • 541 reviews 8.6/10 Breakfast
  • 506 reviews 5.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.