Sofitel Abu Dhabi Corniche 5 stars

Customer review rating (ALL Rating) 4.3/5 1,936 reviews

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Description

Hotel extras

  • Prime location for business and leisure

  • Extensive dining options

  • Complimentary shuttle service to the main city attractions

  • State of the art meeting & wedding facilities

  • Breathtaking views over harbor

Our accommodation(s)

Hotel location

Sofitel Abu Dhabi Corniche

Corniche Road East, Capital Plaza Complex, 44966
44 966 ABU DHABI
United Arab Emirates

GPS:24.498747, 54.367195

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,936 reviews

Customer review rating 2.0/5

James A. Families - Confirmed reviews ALL

Room was nice and well equipped, but also should be for the price. Given the situation in the UAE with drone strikes from Iran. When our flight was cancelled there was a lack of duty of care towards us, as we didn't have anywhere else to stay at the time. We subsequently went to another hotel, which said Sofitel should have accommodated us given the guidance from the department of culture and tourism. And in the the same situation they would.

Dear James A., Thank you for your feedback regarding your recent experience at Sofitel Abu Dhabi Corniche. I am pleased to learn that you found your room to be nice and well equipped. However, I regret to hear about the challenges you faced due to your flight cancellation. While we strive to provide a safe and accommodating environment for all our guests, we understand that circumstances can be difficult. Our policies are designed to ensure the well-being of our guests, and I apologize if you felt we fell short in this instance. Your comments regarding the duty of care have been noted and will be reviewed as we continuously work to improve our services. Thank you again for sharing your thoughts. Kirlos Abdou Front Office Manager

Customer review rating 4.5/5

Gary P. Couples - Confirmed reviews ALL

Very enjoyable stay on an excellently located hotel

Dear Gary P., Thank you for your kind words regarding your recent stay at Sofitel Abu Dhabi Corniche. We are delighted to hear that you found our location to be excellent and that you enjoyed your time with us. Best regards, Kirlos Abdou Front Office Manager

Customer review rating 2.0/5

Barbara Z. Solo - Confirmed reviews ALL

Bad experience with housekeeping

Dear Barbara Z., Thank you for sharing your feedback. I regret to learn that your experience did not meet your expectations, particularly regarding the breakfast options and housekeeping service. Your comments are invaluable and will be taken into consideration to improve our services. Kirlos Abdou Front Office Manager

Customer review rating 3.5/5

Reema M. Business - Confirmed reviews ALL

We booked 2 rooms, only gave us 1 at check in and advised the other one was not ready, we waited in the available room and they avoided our calls. I eventually went down to reception and then offered me a room few floors away. But didnt give us a key card to each floor so we can access each floor. So they cause inconvenience you don't expect at a 5* - better your service or lower your rating.

Dear Reema M., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconveniences you experienced during check-in, particularly regarding the allocation of your rooms and the delay in communication. We strive to provide a seamless experience for our guests, and it is disappointing to hear that we fell short in this instance. Your comments regarding the access to floors have been noted, and I assure you that we are committed to enhancing our service quality. We appreciate your insights and hope to welcome you back for a more enjoyable stay in the future. Best regards, Kirlos Abdou Front Office Manager

Customer review rating 4.0/5

Janice D. Families - Confirmed reviews ALL

We had a comfortable stay. The room was very cozy, and the breakfast offered a wide variety of choices, although the taste could be improved. I would rate it 8/10 since the pool was closed during our stay, and my children weren’t able to enjoy it. Still, I understand it was closed for safety reasons.

Other web-users rate our hotel

  • 649 reviews 9.1/10 Location
  • 1,433 reviews 6.6/10 Room
  • 1,990 reviews 7.7/10 Service
  • 12 reviews 6.7/10 WiFi
  • 528 reviews 8.4/10 Breakfast
  • 512 reviews 4.1/10 Cleanliness

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