Sofitel Abu Dhabi Corniche 5 stars

Customer review rating (ALL Rating) 4.3/5 1,818 reviews

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Description

Hotel extras

  • Prime location for business and leisure

  • Extensive dining options

  • Complimentary shuttle service to the main city attractions

  • State of the art meeting & wedding facilities

  • Breathtaking views over harbor

Our accommodation(s)

Hotel location

Sofitel Abu Dhabi Corniche

Corniche Road East, Capital Plaza Complex, 44966
44 966 ABU DHABI
United Arab Emirates

GPS:24.498747, 54.367195

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,818 reviews

Customer review rating 4.5/5

Ahmad A. Business - Confirmed reviews ALL

Amazing experience

Dear Ahmad A., Thank you for your kind words regarding your recent stay at Sofitel Abu Dhabi Corniche. We are pleased to hear that you appreciated our location and found your experience enjoyable. It is always our aim to provide a comfortable atmosphere for our guests. Sincerely, Nessrine Ouhibi Guest Relation Team

Customer review rating 3.0/5

Ibrahim A. Families - Confirmed reviews ALL

Dear Hotel Management, I would like to formally express my dissatisfaction with my recent stay at your hotel, which unfortunately did not meet my expectations. I initially encountered an issue with the air conditioning in my room, as it was too warm and uncomfortable. When I contacted the front desk, the response time was quite slow, and I was only moved to another room after approximately two hours. Unfortunately, the issue was not resolved, as the air conditioning in the new room was also unsatisfactory. In addition, the room curtains did not effectively block sunlight, which affected my comfort, especially in the early morning. The pillows were also uncomfortable, negatively impacting the quality of my sleep. Given these issues, I kindly ask you to review my concerns and take appropriate steps to improve your service. I would also appreciate your consideration of suitable compensation for this unpleasant experience. Thank you for your attention to this matter.

Dear Ibrahim A., Thank you for sharing your feedback regarding your recent stay at Sofitel Abu Dhabi Corniche. I sincerely apologize for the inconveniences you experienced with the air conditioning and the comfort of your room. It is regrettable that the initial response time did not meet your expectations, and I understand how crucial a comfortable environment is during your stay. I am also sorry to hear that you found the curtains inadequate in blocking sunlight and that the pillows did not provide the comfort you anticipated. Your comments are invaluable, and I assure you that they will be taken into consideration as we continuously strive to enhance our guest experience. Regarding your request for compensation, I encourage you to reach out to our guest relations team, as they are best equipped to assist with such matters. We appreciate your feedback and hope for the opportunity to restore your confidence in our hotel in the future. Sincerely, Kirlos Abdou Front Office Manager

Customer review rating 5.0/5

Irene D. Couples - Confirmed reviews ALL

Great

Dear Irene D., Thank you for your kind feedback. We are delighted to hear that you had a great experience at Sofitel Abu Dhabi Corniche. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Kirlos Abdou Front Office Manager

Customer review rating 4.0/5

Hasan A. H. Solo - Confirmed reviews ALL

It’s wasn’t my first time in Sofitel Abu Dhabi, the experience wasn’t different than before but still was good and comfortable stay

Dear Hasan A. H., Thank you for your kind words regarding your recent stay at Sofitel Abu Dhabi Corniche. We are pleased to know that you had a comfortable experience once again. Your continued patronage is sincerely appreciated, and we look forward to welcoming you back in the future. Kirlos Abdou Front Office Manager

Customer review rating 2.0/5

Ahmed E. Business - Confirmed reviews ALL

This was my first visit to your hotel but it was below expectation, specially when comparing the experience and the price. I came around 11 at night and there is only one person working on the reception so I had to stand in line to wait to check in for a while, when i got my room there was a bad smell in the hallway and even in the room. the room itself was good. but again so many small things I am used to it were not there, like only two bottles of water.... My experience was not what was expected. I am just writing cause i really felt that caring about the small details will make a big difference specially that it is not just about the room it is about the comfort and experience. Thank you

Dear Ahmed E., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconveniences you experienced during your visit. It is disappointing to learn that your arrival was delayed due to limited staffing at the reception. We strive to provide a seamless check-in experience, and your concerns will be noted for future improvements. I also regret that you encountered unpleasant odors in the hallway and your room. Cleanliness and comfort are of utmost importance to us, and your comments will be addressed with our housekeeping team to ensure we maintain the highest standards. Furthermore, I understand that the absence of additional amenities, such as water bottles, detracted from your experience. We appreciate your insights about the significance of attention to detail and will take them into account moving forward. Thank you for bringing these matters to our attention, and I hope that you will consider giving us another opportunity to better serve you in the future. Kirlos Abdou Front Office Manager

Other web-users rate our hotel

  • 614 reviews 9.1/10 Location
  • 1,343 reviews 6.7/10 Room
  • 1,867 reviews 8/10 Service
  • 13 reviews 7.1/10 WiFi
  • 492 reviews 4.5/10 Cleanliness
  • 488 reviews 6.2/10 Comfort
  • 468 reviews 8.5/10 Breakfast

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