Sofitel Abu Dhabi Corniche 5 stars

Customer review rating (ALL Rating) 4.2/5 1,517 reviews

Sofitel Abu Dhabi Corniche - Image 1
Sofitel Abu Dhabi Corniche - Image 2
Sofitel Abu Dhabi Corniche - Image 3
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Description

Hotel extras

  • Prime location for business and leisure

  • Variety of culinary experiences

  • Easy access to the Corniche and major city attractions

  • State of the art meeting & wedding facilities

  • Breathtaking views over the Arabian Gulf and Corniche

Our accommodation(s)

Book this hotel
Room 1

42 SQM / 452 SQFT, Art Deco and Chic Room Design, Abu Dhabi Downtown View, Sofitel MyBedTM, Separate Rain Shower and Bathtub, Work Space, Complimentary Wi-Fi, 42-44 inches TV, Extra bed available upon request.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • 3 pers. max
  • 42 m² / 452 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
  • Most of the accommodation: Corner Room

Step into a 42 SQM / 452 SQFT room and lose yourself in a magnificent sea view of the Corniche and the Arabian Golf. Revel into luxurious amenities from complimentary WiFi, BOSE wave, Sofitel MyBed experience, a spacious bathroom and a working area.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Step into a 42 m²/452 sq. ft. room and lose yourself in a magnificent sea view of the Corniche. Revel into luxurious amenities from complimentary WIFI, BOSE wave, Sofitel MyBed experience, a spacious bathroom and a working area.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Exclusive access to Club Millesime. 43 SQM / 463 SQFT, Art Deco Design, Arabian Gulf View, Sofitel MyBedTM, Rain Shower and Bathtub, Balmain Bath Amenities, Complimentary Wi-Fi, Coffee Machine, 55' TV.

  • Views:

    City View or Ocean/Sea view

Max. number of persons
3
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Exclusive access to daily refreshments at Club Millésime. 43 SQM / 463 SQFT, Art Deco Room Design, Arabian Gulf View, Sofitel MyBedTM, Rain Shower and Bathtub, Balmain Bath Amenities, Work Space, Complimentary Wi-Fi, Coffee Machine, 55 inches TV.

  • Views:

    City View or Ocean/Sea view

Max. number of persons
3
Area
From 43 m² / 462 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Suite

OPERA SUITE, Club Millésime Access, 1 King bed, Sea and City view

Exclusive access to Club Millesime. 85 SQM / 915 SQFT Suite, Art Deco and Chic Room Design, High-Floor, Sofitel MyBedTM, Rain Shower and Bathtub, Balmain Bath Amenities, Complimentary Wi-Fi, Coffee Machine, TV in the bedroom and living room.

  • Views:

    City View

Max. number of persons
4
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Suite

IMPERIAL SUITE, Club Millésime Access, 1 King bed, Dining Area, Sea view

Exclusive access to Club Millesime. 125 SQM / 1350 SQFT Suite, Art Deco and Chic Room Design, Corniche & Arabian Gulf View, Sofitel MyBed, Balmain Bath Amenities, 55 inches TV, Separate Living Room, baby crib available upon request.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 125 m² / 1345 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Hotel location

Sofitel Abu Dhabi Corniche

Corniche Road East, Capital Plaza Complex, 44966
44 966 ABU DHABI
United Arab Emirates

GPS:24.498747, 54.367195

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 280 rooms
  • 4 rooms for people with reduced mobility
  • 42 connecting rooms
  • 207 non-smoking rooms
  • 44 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Indonesian
  • Italian
  • Portuguese
  • Russian
  • Thai

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Entertainment

  • Disco/Nightclub

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

6 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge
  • Breakfast à la carte Additional charge

Business

12 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s TV Channels

Well-being

Sofitel Abu Dhabi Outdoor Pool

  • Outside
  • On site

Sofitel Fitness

  • On site
  • Hammam Additional charge
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage Additional charge
  • On site
  • Outdoor parking
  • Private
  • 300 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 10 m / 32.81 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Le Café offers a bright, inviting atmosphere with large day-lit windows. Enjoy a quick breakfast, morning coffee, afternoon tea, and delicious pastries, all while enjoying live music in the afternoons.

Our Mediterranean restaurant and lounge, situated on the 8th floor and built over two lofty decks, the restaurant is set to deliver a completely new, restyled, and sensorial dining experience with a soulful menu and breathtaking views.

Sofitel offers Club Millésime access to guests staying in Club Rooms and Suites, with exclusive privileges at French Bakery Corner, including the signature Le Goûter and Apéro Chic experiences.

Enjoy an elegant à la carte selection of fresh salads, sandwiches, pastries and desserts, complemented by expertly brewed coffees and refreshing beverages in a refined contemporary setting.

Embark on a culinary journey at Silk & Spice, the multiple award-winning Thai restaurant and bar with mesmerizing views of the Corniche seafront. Welcome to Silk & Spice. Thai dining at its finest.

Coming Soon: TIMELESS BAR & LOUNGE. A luxury hookah lounge for those who value privacy, exceptional quality and freedom, combining premium hookah, crafted drinks, private spaces, personal entertainment and attentive service.

Whether you prefer Middle Eastern breads, croissants, or scrambled eggs, our generous breakfast buffet is the perfect way to start your day. Enjoy hot and cold dishes at Corniche, or grab express options from Le Café and the French Bakery Corner.

A gentle breeze and swaying palm trees create an oasis in the Arabian desert. Relax by the immaculate swimming pool, unwind on a sunbed and enjoy a refreshing cocktail from Grills At Chill’O.

Recharge your batteries on Technogym equipment, in the cool bright surroundings of our Sofitel FITNESS. Ease your muscles afterwards in the steam room or sauna. Complimentary access for hotel guests.

Rejuvenate mind and body with an exhilarating Abu Dhabi spa treatment at Sofitel Spa, blending local products with the latest French cosmetology. After a busy day relax in separate hammams and jacuzzis for ladies and gents.

Breathe life to your dream wedding only at Sofitel Abu Dhabi Corniche. Create unforgettable memories on your special day at the splendid Crystal Ballroom with delicious gastronomy and personalized service at the core of your celebration.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,517 reviews

Customer review rating 1.5/5

Kairoz A. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Karan A. Business - Confirmed reviews ALL

Dear Karan A., Thank you for your kind words regarding our location and property. We are delighted to hear that you enjoyed your stay with us and appreciate your feedback. Best regards, Kirlos Abdou Front Office Manager

Customer review rating 1.0/5

Peter U. Business - Confirmed reviews ALL

Dear Peter U., I regret to learn that your recent stay did not meet your expectations. Your feedback is important to us, and we are committed to improving our services. Thank you for sharing your experience. Kirlos Abdou Front Office Manager

Customer review rating 2.0/5

Emmanuel C. Business - Confirmed reviews ALL

Dear Emmanuel C., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your kind words about our staff. However, I regret that you found the value for your experience not to meet expectations. Your comments regarding the hotel’s condition will be considered as we continue to enhance our offerings. Kirlos Abdou Front Office Manager

Customer review rating 0.5/5

Nayef A. Business - Confirmed reviews ALL

Dear Nayef A., Thank you for sharing your feedback regarding your recent stay with us at Sofitel Abu Dhabi Corniche. I am truly sorry to learn about the multiple challenges you faced during your visit, particularly concerning the air-conditioning issues in both suites. Your comfort is of utmost importance, and I understand how disappointing this must have been. I would also like to address your concerns regarding the missing amenities. We strive to provide a complete and enjoyable experience for our guests, and it appears we fell short in this instance. Furthermore, I sincerely apologize for the privacy issues you encountered with the connecting door, as well as the service difficulties in reaching our team. Your comments regarding the responsiveness of our staff are noted, and I assure you that we take such matters seriously. Thank you once again for your valuable insights. We appreciate your feedback and will use it to enhance our service and facilities. Kirlos Abdou Front Office Manager

Dear Peter U., I regret to learn that your recent stay did not meet your expectations. Your feedback is important to us, and we are committed to improving our services. Thank you for sharing your experience. Kirlos Abdou Front Office Manager

Customer review rating 2.0/5

Emmanuel C. Business - Confirmed reviews ALL

The hotel needs a refresh. For 600 usd per night this is overpriced. Staff excellent nonetheless.

Dear Emmanuel C., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your kind words about our staff. However, I regret that you found the value for your experience not to meet expectations. Your comments regarding the hotel’s condition will be considered as we continue to enhance our offerings. Kirlos Abdou Front Office Manager

Customer review rating 0.5/5

Nayef A. Business - Confirmed reviews ALL

Extremely Disappointing Experience – Far Below Five-Star Standards I stayed at Sofitel Abu Dhabi Corniche last month in Suite 1901 and experienced a terrible air-conditioning issue, with the room barely cooling at all. Unfortunately, I returned this time and stayed in Suite 1801, only to face exactly the same problem. This raises serious concerns about room maintenance and comfort. The experience was made even worse by the following issues: • Missing amenities: Essential bathroom amenities, slippers, and a laundry bag were all missing from the room. • Serious privacy concern: The connecting door between my suite and the adjacent room was left clearly open from both sides. The other room was occupied by two guests in separate beds, although they were temporarily away. This is a serious security and privacy failure that should never happen in a five-star hotel. • Extremely poor service: Calling the hotel operator is frustrating, as calls frequently go unanswered. When I personally approach the lobby and explain that I have called several times, the response is that no calls were received and that every call was answered. This is unacceptable and shows a clear disconnect between the actual guest experience and the staff’s response. The air-conditioning issue is particularly disappointing, especially when the same problem occurs in different suites on separate stays. Guests should not have to tolerate rooms that do not cool properly, chase staff for basic amenities, or worry about their privacy and security.

Dear Nayef A., Thank you for sharing your feedback regarding your recent stay with us at Sofitel Abu Dhabi Corniche. I am truly sorry to learn about the multiple challenges you faced during your visit, particularly concerning the air-conditioning issues in both suites. Your comfort is of utmost importance, and I understand how disappointing this must have been. I would also like to address your concerns regarding the missing amenities. We strive to provide a complete and enjoyable experience for our guests, and it appears we fell short in this instance. Furthermore, I sincerely apologize for the privacy issues you encountered with the connecting door, as well as the service difficulties in reaching our team. Your comments regarding the responsiveness of our staff are noted, and I assure you that we take such matters seriously. Thank you once again for your valuable insights. We appreciate your feedback and will use it to enhance our service and facilities. Kirlos Abdou Front Office Manager

Customer review rating 3.5/5

Omar A. M. N. Business - Confirmed reviews ALL

Overall experience was satisfactory yet house keeping needs improvement

Dear Omar A. M. N., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our location and front desk staff. However, I regret that the housekeeping did not meet your expectations. Your comments will be considered as we strive to enhance our services. Kirlos Abdou Front Office Manager

Customer review rating 3.5/5

Hind H. Families - Confirmed reviews ALL

Wasn't that perfect, the carpets in the hallway is smelly, the food was not fresh for breakfast, looks like reheated

Dear Hind H., Thank you for your feedback regarding your recent stay. While we appreciate your positive note on our location, we sincerely regret that the condition of the hallway carpets and the quality of the breakfast did not meet your expectations. Your insights will be shared with our team for consideration. Kirlos Abdou Front Office Manager

Customer review rating 2.5/5

Mohamed H. Couples - Confirmed reviews ALL

Room 1002 booked as luxury king room, first arrive I asked the room prepared for 2 and the receptionist confirmed, then go I go up to find that towels are only for 1 and no bath slippers 2nd day no cleaning came to the room 3rd no cleaning till I told the receptionist We tried the restaurant grills at chelo, we wanted to order and asked the waitress had no clue about the menu she kept repeating what is written in the menu, we ordered and waited about an hour for the food 2 come (wagyu cheek plate was cold and had to return). Not much entertainment in the hotel

Dear Mohamed H., Thank you for sharing your feedback regarding your recent stay with us. I regret to learn that your experience did not meet your expectations. I sincerely apologize for the oversight regarding the towels and bath slippers in your room, as well as for the delays in housekeeping services. Your comments have been noted, and we will ensure that our team is reminded of the importance of attentive service. I also appreciate your feedback about Chelo restaurant. It is concerning to hear about the lack of menu knowledge from our staff and the delay in service. We will address this matter internally to enhance our offerings and service quality for future guests. We value your input and hope to have the opportunity to improve your experience in the future. Kirlos Abdou Front Office Manager

Customer review rating 3.0/5

Ajesh K. Families - Confirmed reviews ALL

Had issues with room clean, amenities, housekeeping, valet parking...

Dear Ajesh K., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with cleanliness, amenities, and our housekeeping services, as well as valet parking. Your comments are invaluable and will be reviewed with the relevant teams to enhance our guest experience. Kirlos Abdou Front Office Manager

Customer review rating 2.0/5

Rachel D. Couples - Confirmed reviews ALL

The guy at the lobby was very kind. The room was completely stripped off everything, there were no coffee capsules, no toothbrushes, the shampoo was almost finished. I had to call multiple times to sort things out and couldn’t reach housekeeping from the first time. Then I ordered 3 cokes and it cost 77 AED which was absurd! The saunas were off - which was the main reason why I booked this place instead of the other option I had in mind. I just expected a little bit more from a 5star hotel. Location is very nice, easy to get in and park. Staff are generally very kind.

Dear Rachel D., Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you found our location convenient and our staff kind. However, I sincerely apologize for the inconveniences you experienced during your visit. It is concerning to learn that your room was not adequately stocked with the necessary amenities. Please know that we strive to maintain high standards, and your comments will be addressed with our housekeeping team. Additionally, I regret that you encountered difficulties reaching our housekeeping staff and that the sauna facilities were unavailable during your stay. Regarding the pricing of in-room beverages, we continuously evaluate our offerings to ensure they align with guest expectations and market standards. Your comments will be taken into consideration as we strive to enhance our services. Thank you once again for your valuable feedback. Kirlos Abdou Front Office Manager

Customer review rating 1.5/5

Deven S. Solo - Confirmed reviews ALL

•no basic things like water or bath robes •room smelt damp the whole time •no hot water - had to call an engineer •room above was serviced with a vacuum cleaner and loud banging at 10pm at night •check-in was poor. No communication. No water offered while waiting for room that wasn't ready •gym was poor quality - lots of equipment faulty or dangerously broken •toilets in the gym have buckets collecting water pouring from the ceiling •Luggage took 30mins to be delivered •no TV channels - no smart TV •filthy curtains which don't fully close •no soundproofing •staff are not kind or helpful at all •complained on the day of checkin and nothing changed •breakfast was OK but no tea/coffee offered until you've been there for an hour •all in all, 3.5* at best - definitely not 5* at all •the aforementioned beach shuttle/pass when asked about didn't seem to exist. •this is not 5* experience. Very disappointed.

Dear Deven S., Thank you for sharing your feedback regarding your recent stay at Sofitel Abu Dhabi Corniche. I sincerely regret to learn that your experience did not meet your expectations and appreciate your insights which are invaluable for our continuous improvement. I would like to address some of the concerns you raised. It is disheartening to hear about the issues you encountered with the amenities in your room, including the damp smell and lack of hot water. We strive for high standards in our facilities and I apologize for any inconvenience you faced. Additionally, I am sorry to hear that the check-in process did not provide the welcoming experience we aim for, nor did it include refreshments, which is typically offered to our guests. Your comments regarding the gym facilities and staff service have been duly noted. We are committed to providing a high level of service and I regret that we fell short during your visit. We will review your feedback with the relevant departments to ensure improvements are made. Thank you once again for your comments, and I hope you will consider giving us another opportunity to provide you with the experience we pride ourselves on. Kirlos Abdou Front Office Manager

Customer review rating 0.5/5

Daniel P. Couples - Confirmed reviews ALL

Asked the front desk to make-up our room and to arrange a complimentary birthday cake and towel art for my friend birthday (as offered by the hotel management). We came back at 21:47, and the room wasn’t even made-up, nor no complimentary birthday cake.. This is not acceptable for a so called 5 star hotel…

Dear Daniel P., Thank you for sharing your feedback regarding your recent experience at Sofitel Abu Dhabi Corniche. I sincerely apologize for the shortcomings you encountered during your stay, particularly regarding the room service and the arrangements for the birthday celebration. Your concerns are important to us, and I assure you that we take them seriously. We continuously strive to uphold the standards expected of our establishment and appreciate your insights. Kind regards, Kirlos Abdou Front Office Manager

Customer review rating 4.5/5

Fatima A. Z. Business - Confirmed reviews ALL

I have enjoyed the stay starting from the warm welcome upon arrival to kind hospitality and till the very end with conceirge.

Dear Fatima A. Z., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you appreciated the warm welcome and the hospitality from our team. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kirlos Abdou Front Office Manager

Customer review rating 5.0/5

Lewis O. Solo - Confirmed reviews ALL

Great Hotel, Staff excellent, facilities spot on, couldn't have wanted anymore from my stay

Dear Lewis O., Thank you for your kind words regarding your recent stay. We are thrilled to hear that you enjoyed our facilities and found our staff to be excellent. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kirlos Abdou Front Office Manager

Customer review rating 1.5/5

Stacey W. Families - Confirmed reviews ALL

We booked this hotel having enjoyed a positive experience here a some years ago, so we were disappointed that our recent stay fell well short of expectations. We visited with our new baby for our first little family getaway, but unfortunately, several issues meant we were unable to enjoy the stay as we had hoped. Room and facilities: The room was disappointing from the moment we arrived. It was very dusty, with food debris left on the floor, and the toilet did not flush properly. Although an engineer was reportedly sent to fix it, we continued to experience problems. The bath was also faulty, with the tap and shower running simultaneously and no way to isolate them properly. There was visible rust around the bath plug which required a good clean before use, the air conditioning did not work correctly, and the bed was extremely uncomfortable, with a mattress that appeared worn out and offered virtually no support. Housekeeping also failed to attend to our room throughout our stay. We had specifically requested a cot for our baby at the time of booking, so we expected it to be ready in the room upon arrival. Unfortunately, it was not there. The lady at check-in contacted housekeeping to request one, but after waiting over an hour with no cot arriving, I had to go back downstairs to chase this up myself. When it finally arrived, the cot was damaged and the mattress was too large for the frame, causing the sides to curve upwards. This was particularly concerning, as it did not appear to provide a safe sleeping environment for our baby. Given that we had requested it in advance, we were disappointed by both the delay and the condition of the cot provided. We were also unable to make use of the pool, as the water was far too cold for our baby and, in our opinion, too cold for adults to enjoy comfortably. Other guests were also raising concerns about the temperature, but these appeared to be brushed aside by the poolside staff rather than properly addressed. Restaurant and service: On a positive note, we found the food included in our half-board package to be good. However, the service and overall organisation of the restaurant were disappointing. It was clearly very busy and significantly understaffed, with seemingly just one waiter trying to cater for the entire restaurant. Every morning, we had to ask for tables to be cleared before we could sit down and enjoy breakfast. This detracted from the experience and made what should have been a relaxing start to the day unnecessarily frustrating. Overall: It is disappointing to leave a review like this, particularly as we had enjoyed staying here previously and returned with positive expectations. We booked through an Entertainer package, and given the condition of the room, we were left wondering whether we had been allocated a more run-down room because we had not paid the full advertised rate. Of course, we cannot know whether this was the case, but the thought did cross our minds, which is disappointing in itself. The combination of maintenance issues, poor cleanliness, inadequate housekeeping, the delay in providing the cot, concerns over its safety and understaffing made this stay a real let-down. We appreciate that occasional issues can arise in any hotel, but the number of problems we encountered, alongside the apparent lack of urgency in addressing some of them, was not what we would expect for a 5-star establishment. We had hoped for a relaxing first getaway as a family, especially having chosen a hotel we remembered fondly, but unfortunately, the experience fell well below the standard we remembered. We hope management takes this feedback seriously and addresses these issues to ensure all guests receive the same standard of room, facilities and service, regardless of the rate or package they book.

Dear Stacey W., Thank you for sharing your feedback regarding your recent stay at Sofitel Abu Dhabi Corniche. We take guest comments very seriously, and I am genuinely sorry to learn that your experience did not meet your expectations, especially during such a special family getaway. I would like to extend my sincerest apologies for the condition of your room and the issues you encountered with the facilities. Cleanliness and maintenance are of utmost importance to us, and I regret that we fell short during your visit. I also understand the frustration caused by the delay in providing the cot for your baby, and I appreciate your patience in this matter. Safety and comfort for our guests, especially families, are paramount, and I will ensure that your concerns are addressed with our team. I am pleased to hear you enjoyed the food; however, I acknowledge the need for improved service in the restaurant. Your comments regarding staffing and organization will be reviewed as we strive to enhance our service standards. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future for a much-improved experience. Kirlos Abdou Front Office Manager

Customer review rating 4.5/5

Abdul A. A. Solo - Confirmed reviews ALL

Overall it was good

Dear Abdul A. A., Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you had a good experience at Sofitel Abu Dhabi Corniche. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kirlos Abdou Front Office Manager

Customer review rating 5.0/5

Alex L. Business - Confirmed reviews ALL

Rooms are fine, reasonably sized, appliances/plumbing/electric systems work fine, complimentary breakfast selection is good. There is a nice French cafe on 1st floor if you want better coffee than from breakfast machines. 8P level has a grill and pool, and drinks are available.

Dear Alex L., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated the amenities, including our complimentary breakfast and the French café. Your comments are greatly valued and motivate our team to maintain high standards. Kirlos Abdou Front Office Manager

Customer review rating 0.5/5

Krithika S. Families - Confirmed reviews ALL

The rooms were not cleaned. Housekeeping was not reachable.

Dear Krithika S., I appreciate your feedback regarding the service and housekeeping during your stay. I apologize for the inconveniences you experienced, as our goal is to provide a clean and comfortable environment. Your comments will be considered for future improvements. Kirlos Abdou Front Office Manager

Customer review rating 5.0/5

Ram K. Solo - Confirmed reviews ALL

Excellent

Dear Ram K., Thank you for your kind words and positive feedback. We are delighted to hear that you had an excellent experience at Sofitel Abu Dhabi Corniche. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Kirlos Abdou Front Office Manager

Customer review rating 4.5/5

Muhammad I. Business - Confirmed reviews ALL

i am regular traveler and feel comfortable while staying

Dear Muhammad I., Thank you for your kind words regarding your stays at Sofitel Abu Dhabi Corniche. We are delighted to hear that you feel comfortable and enjoy your time with us. Your continued patronage is greatly appreciated, and we look forward to welcoming you back soon. Kirlos Abdou Front Office Manager

Customer review rating 3.5/5

Olga G. Couples - Confirmed reviews ALL

To be honest, Sofitel AD was disappointing. Not a 5 star definitely.

Dear Olga G., Thank you for sharing your feedback regarding your experience at Sofitel Abu Dhabi Corniche. We regret that your stay did not meet your expectations of a five-star experience. Your insights are valuable, and we will take them into consideration for our continuous improvement. Kirlos Abdou Front Office Manager

Customer review rating 3.0/5

Abdul A. Families - Confirmed reviews ALL

* We had pleasant stay however my kids are bored due to the lack of indoor activities * Room service are very slow as we need to wait long time for the service * Break fast need to consider for all the type of customers

Dear Abdul a., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed your room and overall experience. However, we regret to learn that your children found the indoor activities lacking and that the room service did not meet your expectations in terms of speed. Additionally, we appreciate your input regarding breakfast variety and will certainly take it into consideration. Your comments are valuable to us as we strive to enhance our guests' experiences. Sincerely, Kirlos Abdou Front Office Manager

Other web-users rate our hotel

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  • 483 reviews 3.8/10 Cleanliness
  • 434 reviews 5.7/10 Comfort
  • 424 reviews 7.7/10 Breakfast

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