Sofitel Abu Dhabi Corniche 5 stars

Customer review rating (ALL Rating) 4.4/5 1,286 reviews

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Description

Hotel extras

  • Prime location for business and leisure

  • Extensive dining options

  • Complimentary shuttle service to the main city attractions

  • State of the art meeting & wedding facilities

  • Breathtaking views over harbor

Our accommodation(s)

Hotel location

Sofitel Abu Dhabi Corniche

Corniche Road East, Capital Plaza Complex, 44966
44 966 ABU DHABI
United Arab Emirates

GPS:24.498747, 54.367195

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,286 reviews

TripAdvisor Rating  4.5/5  5,394 reviews

Certificate of excellence 2024

Excellent

TripAdvisor rating 5.0/5

RizaDrianPam Friends getaway - TripAdvisor review

Amazing hotel excellent breakfast thank you chef rıza for the tasty omelet and pancake Overall thank you for all the friendly staff even there busy they can manage the orders with a smile for sure will be back big big kudos for chef rıza and chefs

Honest review

TripAdvisor rating 2.0/5

wasme99 TripAdvisor review

Very average hotel with 3 or 4 stars services in general. Advantage: 1- nice location 2-comfortable bed 3- nice view Disadvantage: 1- long check in waiting time. 2- very long waiting time at the left. ( they are only 4 left in the hotel and there’s 36 floor) 3- very crowded hotel. 4- very poor services in all the facilities in general. 5- house keeping keep knocking at 11 pm to delver extra bed we didn’t ask for it and don’t need. 6- although We have gold membership in accor, the hotel refused to give us late check out and the room was empty ( they only provided water..) And there’s one important note and very strange in the same time. The hotel prices are different depending on the staff available , for example we went to the jazz bar at the first night and the price of the cigar was (130 dirhim ) and on the second day we took the same cigar brand with different price ( 150 dirhim) . Same for the spa , we asked for a couple massage price and the lady gives us 3 different prices ( she started from 1200 dirhim and at the end she offered to do it with 800 dirhim) and I think if we try more she would make more discount.. Meaning always try to get discounts everywhere because the hotel prices depending on the staff available and this is absolutely not a 5 star hotel standard.

Dear Mr. Wasme, Thank you for taking the time to share your recent experience at our hotel. We appreciate your feedback as it helps us identify areas where we can improve and better meet our guests' expectations. We are glad to hear that you found our hotel's location pleasant, enjoyed our comfortable beds, and appreciated the nice views. Your positive feedback on these aspects is valuable to us. However, we are deeply sorry to learn about the issues you encountered during your stay. We sincerely apologize for the long waiting times during check-in and for the elevators, as well as for the overcrowding and poor service experiences you mentioned. This falls short of the standards we aim to uphold. Regarding the misunderstanding with housekeeping and the inconvenience caused by the unwanted delivery of an extra bed, we apologize for this oversight. Rest assured, we will review our communication and service protocols to prevent such occurrences in the future. Regarding your gold membership benefits with Accor, we regret any inconvenience caused by our inability to accommodate a late check-out request despite room availability. We understand your frustration and will use your feedback to improve how we manage membership benefits moving forward. We appreciate your feedback on the pricing inconsistencies you observed. This is certainly not reflective of our standard practices, and we will investigate this matter further to ensure consistent pricing across all our services. We would like to personally address your concerns and discuss your experience in more detail. Please contact our management team directly at Poorvashee.Rajub@sofitel.com at your earliest convenience, so we can better understand your experience and work towards resolving any outstanding issues. Once again, thank you for sharing your feedback. We value your patronage and hope to have the opportunity to restore your confidence in our hotel on a future visit. Sincerely Yours, Guest Experience Team

Best staycation ever!!!

TripAdvisor rating 5.0/5

aaishwaryam2022 TripAdvisor review

Best staycation ever had! Breakfast spread is too good. The quality of spread is amazing . Just love the way they are soo welcoming. Amazing place to be Staff is courageous and cooperative Rooms are comfy and spacious Everything that one can ask for!!

Great experience thanks to Mr. Kirlos

TripAdvisor rating 5.0/5

Storyteller645137 Families - TripAdvisor review

We had arrived at a very busy time due to public holiday but from the moment we arrived, it felt like we were royalty! The staff under the super professional Assistant manager Mr. Kirlos Abdou was incredibly friendly and accommodating, Mr. Kirlos always going out of his way to make sure our stay was perfect. The room itself was luxurious and comfortable, with all of the amenities you could want from a five-star hotel Really great experience from super professional staff Thanks to Nisrin, Imad and big super thanks to Mr.Kirlos hope to see you next year 😀

Amazing vacation

TripAdvisor rating 5.0/5

281magedh Families - TripAdvisor review

Group of 5 rooms, did the booking through different apps, however the front office (Kirelos and his team) did a great job making the check in very smooth despite our strang and funny requests. The rooms are very nice and clean, the breakfast was very good where we met Kirelos again and the top management every one is running everywhere to make our life easier. Thank you sofitel for the great vacation, thank you Kirelos for being there

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Other web-users rate our hotel

  • 532 reviews 9.4/10 Location
  • 1,254 reviews 7.1/10 Room
  • 1,477 reviews 8.6/10 Service
  • 11 reviews 8.2/10 WiFi
  • 451 reviews 9/10 Breakfast
  • 381 reviews 5/10 Cleanliness

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