Grand Mercure Majlis Residences 5 stars

Customer review rating (ALL Rating) 4.7/5 570 reviews

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Grand Mercure Majlis Residences - Image 1
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Grand Mercure Majlis Residences - Image 4
Zayed The 1st Street, Electra Street, Tourist Club Area, 53400 Abu Dhabi, United Arab Emirates

Description

Hotel extras

  • Fully-equipped kitchens

  • Outdoor swimming pool

  • Free WIFI

  • Family rooms

  • Private indoor car park

Our accommodation(s)

Book this hotel
Room 1

Room

Studio King Bed

Photo out of - Studio King Bed

Studio King Bed is 37m² with fully furnished and equipped kitchenette, washing machine, room management control panel, LCD High-Definition Personalized Interactive TV, DVD player & 2 USB connection ports for TV, Laptop-size in-room safe.

  • Views:

    City View

Max. number of persons
4
Area
From 37 m² / 398 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • TV with on-screen billing info
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 37 m² / 398 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room
See availabilities

Suite

Two Bedrooms Suite

Photo out of - Two Bedrooms Suite

Two Bedrooms Suite are spacious and 80 sqm ideal accomodation for families and individuals, this stylish and contemporary 2 bedrooms Suite with a king bedded room & other room with twin beds, separate bathroom for each room.

  • Views:

    City View

Max. number of persons
8
Area
From 80 m² / 861 sq ft

Bedding

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Full kitchen
  • Induction hobs
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities
See availabilities

Hotel location

Grand Mercure Majlis Residences

Zayed The 1st Street, Electra Street, Tourist Club Area
53400 Abu Dhabi
United Arab Emirates

GPS:24.494556, 54.376223

Telephone
Fax +971 2 408 1000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • ABU DHABI INTL Additional charge
  • AUH Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 198 rooms
  • 2 rooms for people with reduced mobility
  • 36 connecting rooms
  • 77 non-smoking rooms
  • 18 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French
  • Russian

Reduced mobility Facilities

Laundry / Valet Services

  • Laundry / Valet Services
  • Pressing
  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

2 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Well-being

WellFit Additional charge

  • Outside
  • On site

WellFit Additional charge

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room

Sports and leisure

Bodybuilding equipment/Gym

  • Nearby

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 84 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.25 m / 7.382 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking

Security

  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators

La Maison du Goût - Café

Photo out of - La Maison du Goût - Café

La Maison du Goût provides a comfortable ambiance to its valuable customers on delivering an authentic French Café and Pastry Shop.

Cooking style
Cafe
Chef name
Anshil Thiyagaraj
Zayed The 1st Street, Electra Street, Tourist Club Area, 53400 Abu Dhabi, United Arab Emirates
Telephone +971 2 408 1064
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Maestro
  • Visa

La Maison du Goût provides a comfortable ambiance to its valuable customers on delivering an authentic French Café and Pastry Shop.

International Buffet Breakfast with globally-inspired spreads, and live cooking stations, served from 6:30 AM to 10:30 AM

The Swimming Pool is closed temporarily due to renovation from the 20th of March 2024 to the 5th of April. 2024

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  570 reviews

Customer review rating 5.0/5

Umer M. S. Families - Confirmed reviews ALL

Dear Umer M. S., Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff, facilities, and cleanliness met your expectations. Your positive feedback motivates us to maintain our high standards. Goodbye, Grand Mercure Majlis Residences

Customer review rating 4.5/5

Mathew K. J. Couples - Confirmed reviews ALL

Dear Mathew K. J., Thank you for your kind words regarding your recent stay. We are pleased to hear that our location and staff met your expectations. Your appreciation will certainly motivate our team to continue providing excellent service. Goodbye, and best wishes from Grand Mercure Majlis Residences.

Customer review rating 5.0/5

Evgenii K. Families - Confirmed reviews ALL

Dear Evgenii K., Thank you for your kind words about your recent stay at our hotel. We are delighted to hear that you enjoyed our breakfast, facilities, and the service provided by our staff. Your feedback is greatly appreciated. Best regards, Grand Mercure Majlis Residences

Customer review rating 4.5/5

Indronil C. C. Solo - Confirmed reviews ALL

Dear Indronil C. Chaturveci, Thank you for your kind feedback regarding your experience at Grand Mercure Majlis Residences. We are delighted to hear that our front desk team, including Mavzuna, Narimene, Umeda, Naseer, Mohammad, Ameen, and Murali, made a positive impression with their humble and friendly approach. Your satisfaction is our priority, and we appreciate your recognition of our staff's efforts. Goodbye and best regards, Grand Mercure Majlis Residences

Customer review rating 5.0/5

Camille I. S. B. Couples - Confirmed reviews ALL

Dear Camille I. S. B., Thank you for your wonderful feedback. We are delighted to hear that your suite exceeded your expectations and that our team contributed to your enjoyable stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Grand Mercure Majlis Residences

Dear Umer M. S., Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff, facilities, and cleanliness met your expectations. Your positive feedback motivates us to maintain our high standards. Goodbye, Grand Mercure Majlis Residences

Customer review rating 4.5/5

Mathew K. J. Couples - Confirmed reviews ALL

The staff was very nice to us. Very co-operative and very good response to our needs

Dear Mathew K. J., Thank you for your kind words regarding your recent stay. We are pleased to hear that our location and staff met your expectations. Your appreciation will certainly motivate our team to continue providing excellent service. Goodbye, and best wishes from Grand Mercure Majlis Residences.

Customer review rating 5.0/5

Evgenii K. Families - Confirmed reviews ALL

It is the best city hotel in the citu, really. Great breakfast, big pool, sauna, hammam, smart ACs in the rooms, friendly and helpful staff.

Dear Evgenii K., Thank you for your kind words about your recent stay at our hotel. We are delighted to hear that you enjoyed our breakfast, facilities, and the service provided by our staff. Your feedback is greatly appreciated. Best regards, Grand Mercure Majlis Residences

Customer review rating 4.5/5

Indronil C. C. Solo - Confirmed reviews ALL

I would like to mentioned particularly the approach towards guest by your front desk personnel are always great and humble in nature, namely Mavzuna, Narimene, Umeda, Naseer, Mohammad also would like to include Ameen, Murali and all the other staff their friendly approach.

Dear Indronil C. Chaturveci, Thank you for your kind feedback regarding your experience at Grand Mercure Majlis Residences. We are delighted to hear that our front desk team, including Mavzuna, Narimene, Umeda, Naseer, Mohammad, Ameen, and Murali, made a positive impression with their humble and friendly approach. Your satisfaction is our priority, and we appreciate your recognition of our staff's efforts. Goodbye and best regards, Grand Mercure Majlis Residences

Customer review rating 5.0/5

Camille I. S. B. Couples - Confirmed reviews ALL

The suite was grandiose, we have been upgraded to the last floor, a two bedroom suite with two bathrooms- magical evening and kind staff very available.

Dear Camille I. S. B., Thank you for your wonderful feedback. We are delighted to hear that your suite exceeded your expectations and that our team contributed to your enjoyable stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Grand Mercure Majlis Residences

Customer review rating 3.0/5

Eloise J. M. D. Business - Confirmed reviews ALL

The restaurant is very bad

Dear Eloise J. M. D., Thank you for sharing your feedback regarding your recent experience. We regret to hear that our restaurant did not meet your expectations. Your comments are valuable as we strive to enhance our guests' dining experience. Goodbye, Grand Mercure Majlis Residences

Customer review rating 5.0/5

Nasir S. Business - Confirmed reviews ALL

Everything was great

Dear Nasir S., Thank you for your kind words. We are delighted to hear that you had a pleasant stay with us and that everything met your expectations. Your satisfaction is our priority, and we look forward to welcoming you again in the future. Best regards, Grand Mercure Majlis Residences

Customer review rating 5.0/5

Tarek A. A. A. Solo - Confirmed reviews ALL

Nice Ambience, clean and comfortable apartments and friendly staff and awesome dining

Dear Tarek A. A. A., Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you enjoyed the ambiance, comfort of the apartments, and our dining options. Your kind words about our staff are greatly appreciated. We look forward to welcoming you back in the future. Best regards, Grand Mercure Majlis Residences

Customer review rating 4.5/5

Salim M. S. A. A. Families - Confirmed reviews ALL

Good welcoming team.

Dear Salim M. S. A. A., Thank you for your positive feedback regarding our location and welcoming team. We are delighted to hear that you enjoyed your stay and found our proximity to the shopping centre and city centre convenient. Best regards, Grand Mercure Majlis Residences

Customer review rating 5.0/5

R. J. R. Couples - Confirmed reviews ALL

good guest service from mazuna... will come back soon

Dear R. J. R., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and appreciated the service provided by Mazuna. We look forward to welcoming you back in the near future. Best regards, Grand Mercure Majlis Residences

Customer review rating 5.0/5

Eid R. E. A. Solo - Confirmed reviews ALL

thanks to the all staffs

Dear Eid R. E. A., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you had an excellent experience, and we appreciate your recognition of our staff's efforts. Goodbye and best wishes, Grand Mercure Majlis Residences

Customer review rating 5.0/5

Johannes L. P. Families - Confirmed reviews ALL

This was a v ery soft landing for us as a family living there for a month. Very friendly staff and the food was amazing

Dear Johannes L. Pretorius, Thank you for your kind words regarding our friendly staff and the quality of our food. It is gratifying to know that your family had a pleasant month with us. We appreciate your positive feedback and hope to welcome you back in the future. Goodbye, Grand Mercure Majlis Residences

Customer review rating 5.0/5

Mary K. D. C. C. Friends - Confirmed reviews ALL

We had a really enjoyable stay at the hotel and truly appreciated the warm hospitality throughout our visit. The staff were very accommodating, friendly, and always willing to assist whenever we needed anything. A special mention to the Housekeeping team, who were very responsive and quick whenever we requested assistance. We also truly appreciated the Front Office team, especially Maya and Mavzuna, who were lovely, welcoming, and made us feel well taken care of. Nasir was also very helpful and attentive throughout our stay. Unfortunately, I wasn’t able to remember the names of the Concierge and some of the Housekeeping team members, but I would also like to recognize them for their active assistance and excellent service. Overall, it was a wonderful experience, and the genuine hospitality of the team made our stay even more enjoyable. Thank you to everyone for making us feel welcome—we truly appreciate it and would be happy to stay again!

Dear Mary K. D. Cuz C., Thank you for taking the time to share your positive experience at Grand Mercure Majlis Residences. We are delighted to hear that you found your stay comfortable and enjoyed the warm hospitality provided by our staff. It is always rewarding to receive such kind words about our team members, including Maya, Mavzuna, and Nasir. Your recognition of their accommodating and attentive service will be shared with them, as it serves as great motivation for all of us to continue offering exceptional experiences. We also appreciate your acknowledgment of the Housekeeping and Concierge teams, whose commitment to service contributes significantly to our guests' satisfaction. We look forward to welcoming you back in the future, and we are grateful for your kind remarks about our hotel. Your feedback is invaluable as it helps us maintain our high standards of service. Best regards, Grand Mercure Majlis Residences

Customer review rating 5.0/5

Dilip A. Business - Confirmed reviews ALL

We have stayed many times and every experience has been amazing. The location , staff and quality of this hotel keeps improving.

Dear Dilip A., Thank you for your kind words regarding your recent stay. We are delighted to hear that you consistently enjoy our location, staff, and the overall quality of our hotel. Your feedback motivates us to continue enhancing our guests' experiences. Goodbye and best wishes, Grand Mercure Majlis Residences

Customer review rating 5.0/5

F. M. F. Business - Confirmed reviews ALL

Extreme comfortable and good location

Dear M. F., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our location to be convenient and enjoyed the comfort of our accommodations. We look forward to welcoming you back in the future. Goodbye and best regards, Grand Mercure Majlis Residences

Customer review rating 3.5/5

Gary S. J. Solo - Confirmed reviews ALL

The hotel is nice and clean albeit a bit dated and could do with a refurb. Room service upon arrival [at midnight] was quick and they rang my room to confirm the order (a single pate burger). When it arrived it was a double pate burger and they charged me for the two despite explaining I only ordered a single. The next day I ordered room service I waited over an hour, then I received a phone call to say it would be another 20 minutes. It was only a tuna sandwich! I cancelled the order and forced to go out for food I went to the cafe in reception and got the same sandwich in less than 10 minutes!! Don't bother with room service! Breakfast is good with very attentive staff and good selection. Upon checkout, I was not even out of the lift and one of the reception ladies was calling me over waving a piece of paper at me which asks you to review the hotel and mention her name (printed on the paper). How can you review a member of staff you have had no interaction with or even spoken to!?? I assumed they get a bonus if their name is mentioned! Not very professional behaviour for reception staff, very pushy tactics. Overall a pleasant stay for my first time but will probably be my only stay in this hotel.

Dear Gary S. J., Thank you for taking the time to share your thoughts regarding your recent stay at Grand Mercure Majlis Residences. We appreciate your positive remarks about the cleanliness of our hotel and the quality of the breakfast service. I sincerely apologize for the inconveniences you experienced with room service. It is our goal to provide timely and accurate service, and I regret that your orders did not meet this standard. Your feedback regarding the order discrepancies and delays has been noted to ensure we evaluate our processes for improvement. Additionally, I understand your concerns regarding the approach of our reception staff during checkout. We strive for professionalism and appreciate your insights as they help us enhance our guest interaction strategies. We value your feedback and take it seriously. Thank you for choosing our hotel, and I hope you consider giving us another chance in the future. Best regards, Grand Mercure Majlis Residences

Customer review rating 5.0/5

Mohamed U. Z. Business - Confirmed reviews ALL

Loved the complete experience.

Dear Mohamed U. Z., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location, the hospitality of our team, and the dining experience. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Grand Mercure Majlis Residences

Customer review rating 5.0/5

Mutasem F. H. Solo - Confirmed reviews ALL

My stay at the hotel was wonderful. The room service was excellent, the breakfast was very good, and the cleanliness was outstanding. Overall, I had a very pleasant experience and would definitely recommend the hotel.

Dear Mutasem F. H., Thank you for your kind feedback regarding your recent stay at Grand Mercure Majlis Residences. We are delighted to hear that you found our room service excellent, enjoyed the breakfast, and appreciated the cleanliness of our facilities. Your positive remarks are greatly valued, and we are thrilled that you had a pleasant experience with us. We look forward to welcoming you back in the future and hope to continue exceeding your expectations. Best regards, Grand Mercure Majlis Residences

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

My experience was amazing. I felt like home. I wanna thank you everybody who work there starting from the reception. Mention of honor for Narimene and Maya. All the guys and girls from the breakfast are the best. I wanna also thank the guy who gave me the best advice for the local Arabic coffee

Dear Guest, Thank you for sharing your wonderful experience at Grand Mercure Majlis Residences. We are delighted to hear that you felt at home during your stay and that our team, particularly Narimene, Maya, and the breakfast staff, contributed positively to your visit. Your appreciation for our local recommendations, including Arabic coffee, is truly valued. We look forward to welcoming you back in the future for another memorable stay. Best regards, Grand Mercure Majlis Residences

Customer review rating 5.0/5

Johan G. S. Families - Confirmed reviews ALL

Since arriving at hotel feels welcome from parking till getting luggage at the room

Dear Johan G. S., Thank you for your kind words regarding our location and the hospitality of our staff. We are delighted to hear that you felt welcomed throughout your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Grand Mercure Majlis Residences

Other web-users rate our hotel

  • 670 reviews 9.6/10 Location
  • 903 reviews 8.8/10 Room
  • 1,917 reviews 9.6/10 Service
  • 10 reviews 7.9/10 WiFi
  • 399 reviews 8.8/10 Cleanliness
  • 356 reviews 8/10 Breakfast
  • 169 reviews 8.8/10 Value

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