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ibis Abu Dhabi Gate Hotel 3 stars

TripAdvisor rating 4.5/5 849 reviews
ibis Abu Dhabi Gate
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+ 18 Services
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Hotel extras

  • 15 minutes' drive from downtown

  • Valet car park

  • Belgium beer café©

  • Free WIFI

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Air Conditioning
  • ABU DHABI AIRPORTPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchangePaying
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • Snack & beverage machine
Business services
  • 1 meeting room(s)

Hotel location

ibis Abu Dhabi Gate

222 Al Maqta Street
Al Maqta
Bain Jessrain
92156
abu dhabi
united arab emirates

Tel: +97125090999

Fax: (+971)2/5090990

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    ABU DHABI AIRPORT At 15km / 9 miles - Shuttle paying

GPS :24.396112, 54.51755

Our accommodations

Standard Double Room

  • Max. number of persons: 2
  • Area: From 19m²
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room

Standard Twin Room

  • Max. number of persons: 2
  • Area: From 19m²
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room

One Bedroom Apartment 2 Adults

  • Max. number of persons: 2
  • Area: From 61m²
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room

One Bedroom Apartment 3 Adults

  • Max. number of persons: 3
  • Area: From 61m²
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room

Our restaurants and bars

FUSION LOUNGE

Type of cuisine: Cafe

Photo non contractuelle / Strictly non binding

24/7 café located in the lobby. Offering wide array of selections like sandwhiches, pastries, salads, fresh juices, coffee and more.

Lunch

00:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Wok & Co.

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Re-energize your morning with our delicious breakfast buffet at Wok & Co. Enjoy a hearty all-you-can eat buffet served between 6:30am & 10:30am. Wok & Co is located in the first floor of Ibis Abu Dhabi Gate.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 150 m²

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
ibis Abu Dhabi Gate

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,151 reviews

tripadvisor

TripAdvisor Rating 4.5/5

849 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Abu Dhabi T.

Customer review rating 4.2/5

Abu D. T. Friends - 02/12/2019 Confirmed reviews ALL

V Good

Abu Dhabi Stay

Customer review rating 4.2/5

Iain G. Business - 17/11/2019 Confirmed reviews ALL

Apart from the location being a little remote the hotel and facilities are excellent with friendly, helpfull staff and three great restaurants.

Dear Iain G., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Deepu

Customer review rating 4.2/5

Deepu Families - 12/11/2019 Confirmed reviews ALL

Good

Dear Deepanguran P., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

It is just fine.

Customer review rating 4.2/5

Muhammad A. Business - 10/11/2019 Confirmed reviews ALL

As compare to the other hotel's like marriot I'm not satisfied with the overall the hosts and other guys at the reception was very good as well as the overall staff but some services like sleepers + dental kit and other thing should be free for all the customers like in Marriot.

Dear Muhammad A., Thank you for taking the time to tell us about your experience at the ibis Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. However please be informed that at Ibis, being a 3-star hotel or economy-scale hotel, we have limited services but we provide full value for money spent. All the amenities we provide in the room conform to the International Brand Standard of ibis Brand, being a budget-friendly brand. Other essential & basic toiletries can be purchased in form of a Travel Kit form reception at a very nominal fee. Furthermore, ibis Abu Dhabi Gate Hotel which is an economy-scale hotel is no comparison to a hotel like Fairmont which is a luxury brand. We at Accor Hotels has offers for everybody’s requirements starting from economy-scale or budget hotels to Midscale or luxury experiences. We as a 3-star economy-scale hotel cannot offer the facilities what Fairmont offers, and accordingly the facilities or the services varies from hotel brands to hotel brands and therefore there cannot be a comparison between 3 and 5 stars. We hope this information will be useful for any future visit. It was a pleasure to being of service to you and I look forward to welcoming you back soon. Sincerely, Hotel Management

Good hotel for business travellers. Clean and Near!

Customer review rating 4.2/5

Ranga Business - 09/11/2019 Confirmed reviews ALL

Experience was good.

Dear ranga s., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Dr Julia K.

Customer review rating 4.2/5

Julia K. Business - 07/11/2019 Confirmed reviews ALL

Warm, welcoming and met the expectations of a 3 star hotel

Dear Julia K., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to your next visit. Sincerely, Hotel Management

Comfort stay and economical.

Customer review rating 4.2/5

Oren Business - 03/11/2019 Confirmed reviews ALL

Overall stay was satisfactory though there are some key points for improvements: 1. No safe in room - major issue which cause me to to reserve the ibis on my next arrival 2. Unsteady room cleaning mainly missing towels from day to day 3. Breakfast is nice though you can add green olives

Dear Oren A., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive valuable feedback from our guests. Please be informed that all the amenities we provide in the room conforms to the international brand standards of ibis, being an economy-scale hotel brand. Safe are not available in rooms as per ibis standard however, our next room category which is one bedroom apartment has a safe to keep valuable items of the guest and for your consideration for future visits. Alternatively, there is a safe in our Reception which you can accommodate guest valuables for storage. We are sorry that you had challenges with the housekeeping services, please accept our apologies for the inconvenience. We do value your feedback as it serve as our guide to know the areas which we need to improve on to enhance the guest experience. Thank you again for sharing your experience and we do hope to get the opportunity to welcome you back again. Sincerely, Hotel Management

Hospitality

Customer review rating 4.2/5

Phattraravee Business - 25/10/2019 Confirmed reviews ALL

Very warm welcome and hospitality staffs.

Dear Phattraravee P., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Weekend stay

Customer review rating 4.2/5

L. L. Couples - 16/10/2019 Confirmed reviews ALL

Pleasure as always

Dear L. Lemuel, We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Very Bad Experience

Customer review rating 4.2/5

Muhammad I. Families - 13/10/2019 Confirmed reviews ALL

You people are taking advantage from needful people. People already in trouble looking for shelter and food, Once they will call or reach in hotel they will be welcome with big reqiurements like, normal room rent is AED150, now you are in trouble that's why we will charge you with AED 400/+- if you need food +100 more or less, its all depend on the mode of the hotel management. Kindly donot take orver advantage from the needful people by indirect robbing. People are alrady in bad trouble. They left their rooms and looking for shelter. Kindly help them. Thanks a lot. Best Regards for your successful business.

Dear Muhammad I. A., Thank you for taking the time to tell us about your experience at the ibis Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We value your feedback and respect your opinion, however please be informed that we never take advantage to people. We do not have any intention of taking advantage or will never take advantage to our valued guests. Kindly be informed that we offer reasonable and competitive prices based on market prices and our room rates and food & beverage prices are of similar price range as compared to other hotels of same star category. If there was an instance that you felt that we were taking advantage, which we were not and will never be, please note that it was never our intention to make you feel that way. We sincerely thank you for choosing to stay with us. It is our hope that you will give us the opportunity to serve you again in the near future. Sincerely, Hotel Management

Great staycation

Customer review rating 4.2/5

Agmanglanlan Friends - 13/10/2019 Confirmed reviews ALL

I booked a 1 BR apartment for weekend staycation. We arrived late for the check in and asked for a late check out for the following day. We were granted a good late check out 3pm. It would have been great if it was 4pm like how our time were extended on previous stays at Marjan Islands/Fairmont Ajman and Fujeirah. Reason why I start booking staycations at any Le Accor hotels is due to late checkouts being granted. Anyway, experience was still great as there are welcome drinks for us, room was fine. Will surely book again the apartment room if checking in with few number of friends.

Dear Allan G M., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive valuable feedback from our guests. With regards to your comment about the late check-out, we are happy to extend the late check-out until 3pm as complimentary as a special case. Kindly be informed that our late check-out request are subject to availability and usually until 2pm only. Also, timing of extension depends from hotel to hotel restrictions or policies. In addition, the date of your stay fell under the busy period and the hotel was full therefore, late check-out request were crucial at that time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are very much looking forward to your next visit. Sincerely, Hotel Management

All good, but mattress too soft

Customer review rating 4.2/5

Sergii M. Business - 11/10/2019 Confirmed reviews ALL

Would be great if it will be option for mattress softness as it was too soft.

Dear Sergii M., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive valuable feedback from our guests. We regret to note that you had some challenges on the firmness of our mattress, please accept our apologies for the inconvenience. We hope that this will not deter you from coming back to our hotel. Thank you again for sharing your experience, and we hope to serve you again in the future. Sincerely, Hotel Management

Comfortable

Customer review rating 4.2/5

Janneth P. Solo - 10/10/2019 Confirmed reviews ALL

Clean..The receptionist that is very approachable and kind. I forgot her name. She looks like filipina but she's not a Filipina.

Dear Janneth Martinez P., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

It was good

Customer review rating 4.2/5

Raisa G. Business - 09/10/2019 Confirmed reviews ALL

Staff is professional, very friendly & supportive.

Dear Raisa G., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We welcome your views so we would know the areas which we need to improve on. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Good hotel for a business stay

Customer review rating 4.2/5

Wolfgang Business - 09/10/2019 Confirmed reviews ALL

Good location, good service and good value for money!

Dear Wolfgang M., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Not satisfied

Customer review rating 4.2/5

Bo H. Families - 05/10/2019 Confirmed reviews ALL

Moderate customer service

Dear Nadya O., Thank you for taking the time to tell us about your experience at the ibis Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We regret to note that you had some challenges during your check-in as your initial booking at Booking.com was not interfaced to our system. Thus, new booking was again made for your reservation. With regards to your challenges in getting in touch with the Reception, please accept our apologies as perhaps that time, they were engaged in attending some other guests. We do hope that this will not deter you from coming back to our hotel. We appreciate your sharing your experience with us, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

Excellent and caring staff

Customer review rating 4.2/5

Dennis S. A. Solo - 29/09/2019 Confirmed reviews ALL

Very understanding and quick to respond to requests

Dear Dennis Sena A., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

It was ok

Customer review rating 4.2/5

Hassan S. Business - 28/09/2019 Confirmed reviews ALL

Here are some points for your feedback: 1. Wifi quality was terrible especially on cell phones. I was in room 1107. 2. Laundry rates are very very high 3. Room service food ordering rates are very very high 4. I had to take all the luggage upstairs myself - no bell boy Please improve these things. Regards, Hassan

Dear Hassan S., Thank you for taking the time to tell us about your experience at the ibis Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and we do respect your opinion. With regards to your comment about wifi, please be informed that we offer a very decent wifi speed to our guests. We have checked the wifi signal from the room and seems that all are in order. We also did not receive any complaint from other guests who stayed on the same room number. In addition, our laundry and room service rates are very competitive and are in par with the market rates and other hotels with the same star category. Kindly be informed that the services which we provide to the guests conform to the international brand standard of ibis, being an economy-scale brand. We regret to advise that we do not provide porter service, which is also not given being under the ibis brand umbrella. However, we do have trolleys in the lobby area which our guest can use to transport their luggage. We apologise for the inconvenience but we do hope this information will be useful for any future visit. We appreciate your sharing your experience, and it is our hope that you will give us the opportunity to serve you again in the near future. Sincerely, Hotel Management

Super Groovy People

Customer review rating 4.2/5

Nick C. Solo - 23/09/2019 Confirmed reviews ALL

Ive stayed before and visit in particular the Belgian place regularly. Impecable freindly and professional staff. The other place does a superior seafood pizza. An all round, consistent good informal relaxed hotel complex Good job Well done!!

Dear Nicholas C., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Wonderful

Customer review rating 4.2/5

Krishnadas M. Couples - 22/09/2019 Confirmed reviews ALL

Staff behaviour,room ambiance,room facilities was excellent

Dear Krishnadas m., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management
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