ibis Abu Dhabi Gate 3 stars

Customer review rating (ALL Rating) 4.1/5 1,329 reviews

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Description

Hotel extras

  • 15 minutes' drive from downtown

  • Valet car park

  • Belgian beer café©

  • Free WIFI

  • Spa and fitness facilities

Our accommodation(s)

Hotel location

ibis Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.396112, 54.51755

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,329 reviews

TripAdvisor Rating  4.5/5  1,316 reviews

Certificate of excellence 2023

A Quiet and Calm Place

TripAdvisor rating 5.0/5

jc_arvesu Families - TripAdvisor review

Decent and calm hotel located nearby the Grand Mosque which was our main concern in visiting Abu Dhabi. Huge thanks to Mr. Kacimi, in the reception, for giving us the great family room. His kindness, with a smile, is an asset to the hotel. The room was so spacious, which really accommodated my family. Nice amenities as well, especially the jacuzzi, steam & sauna bath. We loved the salas / living area, thanks to Mr. Raghu and Mr. Rhohan, housekeeping dept., for providing our needs, especially the extra beds for my mom & I and for the bottled water. You guys are awesome, always smiling despite the busy schedule. Buffet breakfast was superb, with plenty of foods, we really enjoyed. Lastly, we don’t want to leave that early as we wanted to spend more time in the steam/sauna bath, hence, thank you so much Mr. Thuha Bo, in the reception, for granting our late check-out request. All of you are amazingly generous and kind with a heart. Cheers and more power.

Dear valued guest, Thank you so much for your kind words and wonderful review! We are delighted to hear that you had a great stay with us and that you enjoyed the calm and peaceful atmosphere of our hotel. It is always a pleasure to hear that our staff members went above and beyond to make your stay comfortable and memorable. We will definitely pass on your praises to Mr. Kacimi, Mr. Raghu, Mr. Rhohan, and Mr. Thuha Bo for their exceptional service. We look forward to welcoming you back again in the future. Cheers and best wishes to you and your family! Sincerely, Sushanth Nambiar, Cluster General Manager

Customer review rating 5.0/5

Houssam B. Families - Confirmed reviews ALL

Its very good 😊 ☺️

Dear Houssame B., We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sushanth Nambiar, Cluster General Manager

Ibis hotel gate abu dhabi

TripAdvisor rating 5.0/5

Adam K TripAdvisor review

Thats to Soufian and Irushi in reception for there approachable processes that needed in reception as well as mr. philips nightshirt duty they were helpful ready and really all time ready to assist the guest thank u guys—————————————————

Dear valued guest, Thank you for taking the time to share your positive experience at Ibis Hotel Gate Abu Dhabi. We are delighted to hear that our reception team, Soufian and Irushi, as well as Mr. Philips, were able to assist you and make your stay a memorable one. We will be sure to pass on your kind words to them. We hope to welcome you back again soon! Sincerely, Sushanth Nambiar, Cluster General Manager

Good stay

Customer review rating 5.0/5

Arlym Families - Confirmed reviews ALL

My son enjoyed staying there so much.

Dear Arlyn, We very much appreciate your comments regarding your stay at the ibis Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sushanth Nambiar, Cluster General Manager

Checkin process took 1 hour

Customer review rating 2.0/5

Rejoy R. Business - Confirmed reviews ALL

During my recent stay, I experienced a slight mix-up with my reservation dates. I realize this was due to an oversight on my part. However, the process of resolving this with the hotel staff and Booking.com was somewhat lengthy, resulting in a two-hour wait. Could we look into a more streamlined procedure for handling such situations in the future? This could help enhance the guest experience significantly.

Dear Rejoy Radh R., Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during the check-in process. Please understand that as a third-party booking platform, we are unable to make modifications to reservations made through Booking.com. In the future, we recommend booking directly with the hotel to ensure a smoother experience. We appreciate your feedback and will look into ways to streamline our procedures for handling reservation discrepancies to provide a better guest experience. We hope to welcome you back in the future and provide you with a seamless stay. Thank you for choosing our hotel. Sincerely, Sushanth Nambiar, Cluster General Manager

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Other web-users rate our hotel

  • 714 reviews 7.9/10 Location
  • 1,826 reviews 7.7/10 Room
  • 2,857 reviews 9.2/10 Service
  • 43 reviews 5.4/10 WiFi
  • 1,041 reviews 9.1/10 Cleanliness
  • 489 reviews 9/10 Breakfast
  • 314 reviews 7.2/10 Amenities
  • 167 reviews 9.2/10 Pool

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