Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,809 reviews

Novotel Liverpool Centre - Image 1
Novotel Liverpool Centre - Image 2
Novotel Liverpool Centre - Image 3
Novotel Liverpool Centre - Image 4

Description

Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, Sauna and gym

  • Green Key certified hotel

  • Family rooms suitable for a maximum of two adults and two children.

  • Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROPEWALKS RESTAURANT

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,809 reviews

Customer review rating 4.5/5

Paul F. Solo - Confirmed reviews ALL

Dear Paul F., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found your room to be nice. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Many Thanks, Lee Rimmer, Front Office Manager, Novotel Liverpool City Centre

Customer review rating 3.5/5

Katy W. Families - Confirmed reviews ALL

Dear Katy W., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Liverpool City Centre. I am pleased to hear that you found our location convenient and enjoyed the breakfast as well as the helpfulness of our staff. I apologize for the initial misunderstanding regarding your room allocation and for the cleanliness issue you encountered with the sofa bed. Please know that your feedback is valuable and will be addressed with our housekeeping team to ensure that such oversights do not occur in the future. Regarding the swimming pool, I appreciate your observations about the capacity and safety concerns. We strive to create a pleasant environment for all our guests, and your suggestions for improving the swimming experience will be taken into consideration. Thank you for your understanding and for bringing these matters to our attention. We look forward to welcoming you back for another stay. Many Thanks, Lee Rimmer, Front Office Manager, Novotel Liverpool City Centre

Customer review rating 5.0/5

Keith E. Friends - Confirmed reviews ALL

Dear Keith E., Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our central location, breakfast options, and the cleanliness of our rooms. We appreciate your understanding of our swimming pool prebooking policy to ensure a pleasant experience for all guests. Many Thanks, Lee Rimmer, Front Office Manager, Novotel Liverpool City Centre

Customer review rating 3.5/5

Nicola H. Families - Confirmed reviews ALL

Dear Nicola H., Thank you for your feedback regarding your recent stay at Novotel Liverpool Centre. We are pleased to hear that you appreciated our location and found our staff to be friendly and helpful. However, we regret that certain areas of the hotel did not meet your expectations in terms of cleanliness and overall condition. Your comments are invaluable as we continuously strive to enhance our guest experience. We hope to welcome you back in the future for an improved stay. Many Thanks, Lee Rimmer, Front Office Manager, Novotel Liverpool City Centre

Customer review rating 5.0/5

Ken A. Couples - Confirmed reviews ALL

Dear Ken A., Thank you for your kind words regarding your recent stay at Novotel Liverpool Centre. We are delighted to hear that you enjoyed our location, attentive staff, and comfortable accommodations. Your feedback is greatly appreciated and motivates us to maintain high standards. Many Thanks, Lee Rimmer, Front Office Manager, Novotel Liverpool City Centre

Other web-users rate our hotel

  • 2,000 reviews 9.7/10 Location
  • 2,173 reviews 6.9/10 Room
  • 1,880 reviews 8.4/10 Service
  • 20 reviews 8.1/10 WiFi
  • 924 reviews 6.6/10 Cleanliness
  • 812 reviews 7.2/10 Breakfast
  • 638 reviews 6.6/10 Pool
  • 215 reviews 7.7/10 Wellness Area

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Liverpool Hotels