Novotel Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,515 reviews

Novotel Kuala Lumpur City Centre - Image 1
Novotel Kuala Lumpur City Centre - Image 2
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Description

Hotel extras

  • 5 min walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre via link bridge.

  • Dedicated parking space for large vehicles such as MPV, SUV, and 4WD available at Basement 2.

  • Cashless parking using Touch N Go, Visa, MasterCard, Amex, UnionPay, or MyDebit.

  • Special parking rate for in-house guests at only MYR5 flat rate per day with multiple entries.

  • Eco-friendly HelloRide bicycles available onsite.

Our accommodation(s)

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Room 1

Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 Kuala Lumpur
Malaysia

GPS:3.151229, 101.71252

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Food Exchange

Culinary delights await at Food Exchange, where you can enjoy a daily breakfast buffet of international and local cuisine. For lunch and dinner, savour our à la carte menu for a satisfying feast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,515 reviews

Customer review rating 5.0/5

Haziq R. Solo - Confirmed reviews ALL

Dear Haziq R., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Customer review rating 4.5/5

Nor A. B. A. K. Business - Confirmed reviews ALL

Dear Nor A. B. A. K., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are delighted to hear that you found our location convenient, satisfied with the services rendered by our staff, and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

Customer review rating 4.5/5

Praveena M. Couples - Confirmed reviews ALL

Dear Praveena M.,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are thrilled to hear that your overall stay was pleasant and that you are satisfied with the services rendered by our staff, happy with the overall cleanliness of our room, and liked the location of our hotel. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

Customer review rating 4.5/5

Zhao C. Business - Confirmed reviews ALL

Dear Zhao C., Thank you so much for taking the time to leave us a rating. We truly appreciate your positive feedback and are thrilled to hear that you enjoyed your stay with us. If you have any specific comments or suggestions for improvement, please feel free to share them with us. We hope to have the pleasure of welcoming you back again soon. Sincerely Angelia Ku General Manager

Customer review rating 0.5/5

Anna L. Solo - Confirmed reviews ALL

Dear Anna L., Thank you for sharing your feedback with us. We sincerely apologise for the delay you experienced during check-in and understand how frustrating it must have been, especially as it caused you to be late for your appointment. Please accept our heartfelt apologies for the inconvenience caused. Your comments have been shared with the relevant team as we continue to improve our arrival experience and minimise such delays in the future. We truly appreciate your feedback and hope you will consider giving us another opportunity to provide you with a much better stay. Yours sincerely Angelia Ku General Manager

Other web-users rate our hotel

  • 2,620 reviews 9.6/10 Location
  • 2,175 reviews 7.5/10 Room
  • 2,341 reviews 8.4/10 Service
  • 45 reviews 5.8/10 WiFi
  • 1,110 reviews 8.2/10 Cleanliness
  • 950 reviews 5.6/10 Comfort
  • 872 reviews 6.5/10 Breakfast
  • 15 reviews 8.9/10 Sustainability

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