Mercure Libourne Saint Emilion Hotel 4 stars

We arrived Friday afternoon 27/8 with a car signalling some problem with the air pressure in a wheel. The female receptionist arranged a service man from a car repair company in no time. He solved the problem and we could continue our transport between Sweden and Portugal the next morning. Again thanks for this lady´s excellent help and engagement. Bengt F.

A very late booking, we were very well looked after by the receptionist. Hotel lovely and clean. Two small dogs were welcome. Fab xx

Friendly staff, rooms with balconies, on request only. Rooms small but functional. Beds comfortable, but pillows very small. Parking is at the Hotel , unfortunately could not reserve in advance.

Very helpful staff. Bedroom modern and clean. Parking is tricky round and about . The breakfast room is a little small under pandemic conditions.

As always with Mercure the staff are exceptional. Friendly and helpful. If there would be a criticism, the cardboard cups bend when filled with hot water.

One night stay while visiting St Emilion. The room was comfortable and all the facilities worked well. The staff were very helpful in providing restaurant information as the hotel does not have one. We found the location very convenient although a little difficult to find due to road layout changes which our satnav was unaware of.

Lonely town and best located hotel Clean and quietly room

Previously booked hotel with an easy location.

Beautiful room, beautiful view. Better to stay in summer as apart from view not a lot to do. Downside apart from lady who checked us in felt the rest of staff unfriendly and unwelcoming. Not the best Mercure for that reason.

A great location for anyone looking to visit a wine Château. A modern and clean hotel albeit without a restaurant. The room was a bit tight on space but the balcony made up for that. Breakfast selection was okay. Parking spaces are limited so it might be wise to pre-book it if you can.

excellent in all respects. Location good, ambience first rate, room and bed very comfortable, overlooks river and boulevard , quiet but with activities and restaurants close by, staff exceptional , very helpful and friendly , excellent value for money , well situated for Bordeaux and very close to St. Emilion. WEW will go back certainly.

Hotel had been refurbished and was therefore very clean and tidy. Hotel rooms rather small, however bathroom and separate toilet spacious. Very friendly and helpful staff. Convenient for vist to Saint Emilion.

The hotel is ideally situated for visiting the sights, bars & restaurants of Libourne. The room was very comfortable if a little small but as we only use it for sleeping it really is of little relevance. The staff and parking facilities were excellent

Only an overnight stay en-route from Southern Spain to London but a pleasant an comfortable stay. Right next to the river and a short walk to the main square and restaurants. Didn't try the breakfast as back on the road early.

We recently stayed at this accommodation, and can honestly say this was the worst breakfast we have had whilst staying at Accor Hotels. My colleague normally has scrambled eggs for breakfast, but the eggs were so runny he almost threw up!. There was limited cereals, drinks etc. We paid E15.50 each for breakfast, and when i complained to the Receptionist, there was an apology but no discount. This was without doubt our worst breakfast experience we have had whilst staying at Accor Hotels, which is why i thought it best to bring this to your attention. Hopefully you will review my comments, and reply.