hotelF1 Bordeaux Ville Hotel

Very good place , cleaning and central

The receptionist (09.01.20 about 19h) was really rude with me, she didn't want to give me a room, which I already paid. After I offered her to call a manager she gave me a room, finally. Before that she had demanded from my to make an additional payment by cash.

I am not very fussy about rooms - they need to be clean , quiet and have good wifi. The Very Poor wi fi here will be a future deal breaker. manager said this was the normal state. Poor show that this is allowed to carry on as being acceptable. otherwise - Easy walk to town centre safe parking.

+ : Close to Arkea Arena Concert Hall. 30 min by walk from downtown. Staff is welcoming. - : the room is occupied by the bed, not much space for two people ; every morning we were woke up by cleaning staff

The area where the hotel is siutated is very tatty and the outside of the hotel was not very nice, not well cared for, ashtrays full outside the front door and part of the covered roof outside the hotel was broken.

Not very good no towels in our bathroom staff friendly but dressed a bit scruffy doom was far too small

I booked F1 for myself and my boyfriend after a storm on the Basque coast made us miss our flight from Bordeaux. We booked in a rush in the morning and I did not see the email asking me to check in by 2pm online as it went into my junk folder. By the time it reached about 8:30pm, we still had not arrived at Bordeaux, so I had to ring the hotel in order to inform them of our issue of not being able to check in. No one at the hotel picked up so we had to ring Accor in Scotland in order to try and get through to someone and ensure that we could stay when we arrived. Eventually we found out there is a member of staff there 24/7, but the website does not state this clearly, it needs updating in order to help people stuck in a difficult predicament such as ours. When we finally arrived and we finally found someone to check us in, the process was very clear but very brief, and the man at the desk didn't really seem bothered about anything. I wanted to pay with cash as I had Euros left over but was informed it had already been paid for, which was a bit frustrating as I was not informed of this anywhere, and was told that bank details were taken for verification only. After our horrific 12 hour trip from Lourdes, a friendly face would have been well received, but sadly we were left without. The room was small but clean and not a furnace like some budget hotels. Even though the place had been renovated to a reasonable standard, the bathroom door had a large gouge taken out of it, presumably from someone banging it open while the main door was ajar. We also arrived with no toothpaste, and all we could buy was a €5 kit with way more than we needed. We would have happily paid €3 for just the toothpaste but did not need the unnecessary extras or to spend €5. All in all the stay was fine, we slept well and would recommend to others in an emergency.

Great room with a bathroom - small but cozy with enough room. Comfortable bed, friendly staff, breakfast sufficient for the price. Bakery down the road. Only one moan no English programs on TV.

The hotel served its purpose. I have to admit the surroundings outside the fence were not terribly reassuring, but there were no incidents, so no complaints.

it was lovely staying there and this was not the first and nor the last time

Satisfied.