ibis budget Libourne 2 stars

Customer review rating (ALL Rating) 4.0/5 687 reviews

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Zone d'activités "Les Dagueys", 1 Rue de Schwandorf, 33500 LIBOURNE, France

Description

Hotel extras

  • Air conditioning - TV with Canal+ - Wi-Fi Free

  • Free indoor parking

  • On the wine route of Pomerol and Saint-Emilion - Near Bordeaux

  • Restaurants nearby

Our accommodation(s)

Book this hotel
Room 1

Room

TRIPLE - Room with a large bed and a bunk bed

Photo out of - TRIPLE - Room with a large bed and a bunk bed

Comfortable room accommodating up to 3 people with a double bed, a bunk bed (not recommended for children under 6), shower and toilet. Enjoy WIFI and a wide range of TV channels.

  • Views:

    City View or Lake View

Max. number of persons
3
Area
From 14 m² / 150 sq ft
Accessibility
Accessible room

Bedding

Bunk bed(s) x67

Baby crib on request

Bathroom

Media And Technology

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 14 m² / 150 sq ft
  • Bedding 67 x Bunk bed(s)
  • Views: City View or Lake View
  • Accessible room
See availabilities

Hotel location

ibis budget Libourne

Zone d'activités "Les Dagueys", 1 Rue de Schwandorf
33500 LIBOURNE
France

GPS:44.947121, -0.244183

Telephone
Fax +33 5 57 25 35 36

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 67 rooms
  • 3 rooms for people with reduced mobility
  • 2 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site
  • Enclosed outdoor parking
  • Private
  • Parking opened 24/7

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

Breakfast

Photo out of - Breakfast

Buffet

Because great days always start with a good breakfast. stock up on treats and vitamins!

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Hot Breakfast
  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  687 reviews

Customer review rating 4.0/5

David M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 1.0/5

Pascal C. Couples - Confirmed reviews ALL

Hello, Thank you for taking the time to share your feedback following your stay at Ibis budget Libourne. We are sincerely sorry that your experience did not meet your expectations. Your comments have been shared with the relevant teams so that the points you raised can be carefully reviewed and addressed. Please accept our apologies for the disappointment you experienced. We hope to have the opportunity to welcome you again and provide you with a much more satisfying stay. Kind regards, The Ibis budget Libourne Team

Customer review rating 3.0/5

Robert W. Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Nathan K. Business - Confirmed reviews ALL

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Customer review rating 3.5/5

Karen L. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 1.0/5

Pascal C. Couples - Confirmed reviews ALL

Strong smell of sewage in the room / Lack of cleanliness in the room / Mediocre welcome.

Hello, Thank you for taking the time to share your feedback following your stay at Ibis budget Libourne. We are sincerely sorry that your experience did not meet your expectations. Your comments have been shared with the relevant teams so that the points you raised can be carefully reviewed and addressed. Please accept our apologies for the disappointment you experienced. We hope to have the opportunity to welcome you again and provide you with a much more satisfying stay. Kind regards, The Ibis budget Libourne Team

Customer review rating 3.0/5

Robert W. Solo - Confirmed reviews ALL

The room 018 seriously needs a makeover. There were a number of damaged items and the remains of what was once a bunk bed over the double bed. The carpet was stained and looked dusty at the edges where it met the bed, the base of which was also carpeted. There were marks on the walls as well.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Nathan K. Business - Confirmed reviews ALL

Excellent

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Customer review rating 3.5/5

Karen L. Couples - Confirmed reviews ALL

I understand that it is a budget but for me it will be the last time I would stay in a budget, it is too uncomfortable for us, the bed is too small and the facilities too basic for our liking. It is a shame as the restaurant within walking distance was really good.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 3.0/5

Chloe D. Couples - Confirmed reviews ALL

The hotel is outdated and in need of modernisation, the doors have gaps around them so the light and noise from the hallway spills in

Hello, Thank you for taking the time to share your feedback. We truly value all comments that help us improve the experience we offer. We hope to have the opportunity to welcome you again under better conditions. Best regards,

Customer review rating 3.5/5

Chantal L. G. Couples - Confirmed reviews ALL

Confortable

Madame/Monsieur L. G., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Libourne. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Customer review rating 4.0/5

Mary H. Couples - Confirmed reviews ALL

We found the hotel quite easily and checked in fairly early. Given a choice of floors we choose the ground floor and parked the car near the window. We had booked a 3 person room which gave us a nice amount of space to move around in. The layout of toilet, handbasin and shower was somewhat unusual but allowed us to use the facilities well. Room was clean and beds comfortable

Customer review rating 4.5/5

Jean C. B. Couples - Confirmed reviews ALL

Chambre très propre et fraîche Nous nous sommes sentis en sécurité. Petit déjeuner en buffet offrant majoritairement ce que l'on attend d'un petit déjeuner.

Bonjour, Un grand merci pour votre retour positif ! Nous sommes ravis d’apprendre que vous avez apprécié la propreté et la fraîcheur de la chambre, ainsi que le sentiment de sécurité pendant votre séjour — c’est une priorité pour nous. Nous sommes également heureux que le petit déjeuner buffet ait répondu à vos attentes. N'hésitez pas à nous faire part de vos suggestions si vous souhaitez y voir plus de choix à l’avenir. Au plaisir de vous accueillir de nouveau très bientôt ! Cordialement, L'Equipe Ibis

Customer review rating 5.0/5

Florence A. Couples - Confirmed reviews ALL

Bon accueil

Customer review rating 0.5/5

Camrmen C. Couples - Confirmed reviews ALL

nous avons acheté un petit déjeuner pour moi et mon conjoint c’était de sept heures à 10h. Nous sommes allés à 8h il n’y avait plus rien. pour demander un remboursement impossible.

Bonjour [Nom du client], Merci pour votre retour. Nous sommes désolés que votre expérience n’ait pas été satisfaisante. Nous souhaitons cependant vous rappeler que, comme indiqué sur la porte de votre chambre ainsi que dans nos informations, le service du petit-déjeuner en semaine est disponible de 6h30 à 9h30. Vous vous êtes présenté(e) après la fermeture, ce qui explique l’absence de produits au buffet. Nous comprenons votre frustration, mais dans ce cas précis, un remboursement ne peut malheureusement pas être envisagé. Nous espérons avoir l’occasion de vous offrir une meilleure expérience lors d’un prochain séjour. Cordialement,

Customer review rating 5.0/5

Ayoub G. Solo - Confirmed reviews ALL

I was really hoping to have a good experience at the Ibis Hotel and it turned out to be even better than expected. I want to sincerely thank every member of the staff for their help and kindness throughout my stay. A special thank you to the young woman who was there during the night shifts she was caring, gentle, and incredibly sweet. You all made my stay truly enjoyable. Thank you!

Merci beaucoup pour votre retour. Nous sommes très touchés par votre message et ne manquerons pas de transmettre vos remerciements à toute l’équipe, en particulier à notre collègue de nuit. Ce fut un réel plaisir de vous accueillir. À très bientôt, nous l’espérons. Cordialement, Ilias

Customer review rating 4.0/5

Tatiana D. Families - Confirmed reviews ALL

Un accueil sympa, bien situé pour visiter d’autres points. La qualité des chambres est conforme au prix déboursé.

Customer review rating 2.0/5

Jean B. Solo - Confirmed reviews ALL

Matelas très mince, mauvaise qualité. Très mauvaise nuit!!!! Climatisation non réglable, elle est programmée pour 20 degrés, si ça convient pas, vous l éteignez !!! Pas de prises à proximité du lit. Consulter le portable ou la tablette allongé pendant qu elle charge, impossible. Vous souffrez d apnées du sommeil, vérifiez que le câble de la machine est assez long ainsi que le tuyau. Sinon prévoyez une rallonge !!! Le personnel était sympathique.

Other web-users rate our hotel

  • 189 reviews 9.1/10 Location
  • 426 reviews 4.4/10 Room
  • 329 reviews 8.7/10 Service
  • 6 reviews 6/10 WiFi
  • 180 reviews 4.8/10 Breakfast
  • 157 reviews 5.2/10 Cleanliness
  • 83 reviews 3.6/10 Vibe

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