Novotel Melbourne South Wharf Hotel 4 stars

TripAdvisor rating 4.5/5 343 reviews
Novotel Melbourne South Wharf
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+ 23 Services
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Room 1

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Children's age

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Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Jogging track (Nearby)
Business services
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006
south wharf
australia

Tel: +61390580444

Fax: (+61)3/90580488

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    MELBOURNE At 23km / 14 miles

  • By train

    SOUTHERN CROSS At 1km / 0 miles

  • By train

    SOUTHERN CROSS At 1km / 0 miles

GPS :-37.825365, 144.950306

Our accommodations

Whether travelling for business or leisure, Novotel Melbourne South Wharf provides sophisticated yet comfortable guest rooms removed from the hustle and bustle of city life. From the hotel's elevated position with floor-to-ceiling windows, each room offers striking views from the city to the bay. Rooms at this stunning Melbourne hotel feature a Novotel Live 'N Dream signature bed, LED Smart TV with media hub, a minibar, work desk and Complimentary Wireless Internet access.

Standard Room with 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior City View Suite with 1 King Bed

  • Max. number of persons: 2
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

One Bedroom City View Suite with 1 King Bed

  • Max. number of persons: 2
  • Area: From 41
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Two Bedroom City View Apartment with 1 King Bed and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 82
  • Views: Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

MR. CARPANO DINING + BAR

Type of cuisine: Italian

"Melbourne Italian, Made True" Enjoy. Named after Italian distiller Antonio Carpano, the inventor of Vermouth in c1796. Mr Carpano Dining Room is a curated menu of rustic and seasonal Italian dishes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALLORA - ESPRESSO + DESSERTS

Type of cuisine: Cafe

Allora roughly translates from the Italian phrase 'so, and then' - and is ideal for guests seeking a relaxed café dining option or something on the go. Allora - "La Dolce Vita | The Sweet Life" Enjoy.

MR. CARPANO BAR

Photo non contractuelle / Strictly non binding

Inspired by the Italian love of al fresco lifestyle, the bar boasts two outdoor terraces serving up a range of Italian and local beverages. In the tradition of 'Aperitivio hour' the bar menu serves crispy moreish Italian treats ideal for sharing. Enjoy.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Melbourne South Wharf

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,587 reviews

tripadvisor

TripAdvisor Rating 4.5/5

343 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location but leave the car at home.

TripAdvisor rating 4.5/5

BigWorldDreaming Couples - 07/12/2019 TripAdvisor review

A conveniently located hotel, especially if you like shopping at DFO. However, trying to find a car park is really hard as the Hotel has a parking deal with the South Wharf shopping precinct. It can be a little tricky finding the carpark and as it was so busy with the cars of shoppers we ended up having to park several levels away from the Hotel. The Concierge suggested that when the shopping centre closed we move the car to a spot right next to the Hotel. We did that which made it so much easier with luggage etc. We had a top floor room and we had sweeping views of Port Phillip Bay and Yarra's Edge. The breakfast was excellent. The bed was wonderful. We had a lovely two night stay here and would stay again. Check-out time is busy with a really long queue. We would have used Express Check-out but we needed to get out parking ticket stamped for the reduced rate - $16 a day.

Great location and excellent view from room on top floor.

Customer review rating 4.6/5

Tracey B. Couples - 03/12/2019 Confirmed reviews ALL

Very comfortable room. Bed was firm and comfortable. View from the top floor was fabulous. The shower was terrific. The breakfast had a wide selection and was excellent, especially being able to order coffee as we like it. My only gripe was the parking. Sharing the carpark with DFO is pretty ghastly. It was busy and hard to find a park. The lovely Concierge suggested that when DFO closed we could get a parking spot closer to the Hotel - he was right and great advice.

Disappointing

Customer review rating 4.6/5

Jarrod &. B. H. Families - 03/12/2019 Confirmed reviews ALL

As a Accor member I was extremely disappointed with the lack of customer service provided by the hotel. Being met at the valet entry with two kids and about 10 bags I was told that I can pay $50 and they will park the car and take our luggage or we can park ourselves and Cary our own luggage for $26. When I said but won’t you take our luggage to our room regardless.... I was told that’s not how it works. So after dumping our luggage on the footpath and having my wife struggle with kids and bags while I parked the car. I returned and we made our way up to the checkin, I explained this to the girl on reception and she showed no care for what we had just been told. Then we were told that we still had an outstanding debt of $440 which was incorrect as we had use a free night and prepaid the second night and breakfast, the lady at reception said that we were incorrect and would have to pay. We tried to show her our invoice but she showed no care in even looking at it. She then said that maybe it would sort itself out by the end of the stay.

Excellent.

Customer review rating 4.6/5

M D. B. Business - 03/12/2019 Confirmed reviews ALL

Having to attend a conference at exhibition centre I looked for accommodation nearby and found the Novotel. I was pleasantly surprised how easy it was to navigate to. Greeted by staff whom on all occasions were warm, friendly and efficient (especially room service who genuinely seemed happy).

Dear Michelle, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope to welcome you again in the near future! Warm regards, Zoe White Assistant Manager

Relaxing

Customer review rating 4.6/5

Rl Business - 03/12/2019 Confirmed reviews ALL

Comfortable, clean and relaxed.

Dear Ruth, We very much appreciate your positive feedback regarding your stay at the Novotel Melbourne South Wharf. Thank you for sharing your experience, and we hope to welcome you again in the near future. Warm regards, Zoe White Assistant Manager

modern, comfortable and conveinient

Customer review rating 4.6/5

Ryo Business - 03/12/2019 Confirmed reviews ALL

novotel provided well appointed modern clean and well equipped room and a very nice bathroom. cleaning staff were very efficient and linen provided generously and was of high quality. location next to convention centre was main reason for selection but i was pleasently surprised by the riverside restaurants and outlet mall nearby staff were all very cheerful and helpful

Dear Rofina, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Zoe White Assistant Manager

It was very nice although very short because of my personal schedule

Customer review rating 4.6/5

Michael M. Business - 03/12/2019 Confirmed reviews ALL

I liked all the staff right from the concierge to the receptionists. I was extremely impressed by the politeness of especially the gentleman who checked me in. Like I have stated earlier I did not fully experience all the facilities because of short stay

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Zoe White Assistant Manager

Short stay

Customer review rating 4.6/5

Christopher H. Couples - 03/12/2019 Confirmed reviews ALL

we had a very pleasant stay, the staff were particularly friendly and helpful. Food was good. Rooms comfortable quiet and clean

Dear Christopher, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Zoe White Assistant Manager

Extremely Satisfied

Customer review rating 4.6/5

Rohan Business - 02/12/2019 Confirmed reviews ALL

Reception staff particularly helpful and accommodated the fact that I had my road bicycle with me. Booked last minute and very happy with the quality of the room and its value.

Dear Rohan, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Zoe White Assistant Manager

Thank you

Customer review rating 4.6/5

John D. Couples - 02/12/2019 Confirmed reviews ALL

Your staff were very attentive

Dear John, We very much appreciate your positive feedback regarding your stay at the Novotel Melbourne South Wharf. Thank you for sharing your experience, and we hope to welcome you again in the near future. Warm regards, Zoe White Assistant Manager

Nice staff, good location and clean room

Customer review rating 4.6/5

Khaled M. Business - 02/12/2019 Confirmed reviews ALL

The stay was very pleasant and convenient for attending an event in the Melbourne convention center

Perfectly comfortable

Customer review rating 4.6/5

Phil Business - 02/12/2019 Confirmed reviews ALL

Stayed 3 nights for a conference. Room was clean, the bed was heavenly comfortable, and it was silent at night. I slept sooo well! Breakfast was excellent. Location was next door to the Convention Centre, and easy access to South Wharf activities. My only criticism was the need to take 2 lifts to get to my hotel room. But hey, first world problems.

Great

Customer review rating 4.6/5

Stephen O. Business - 02/12/2019 Confirmed reviews ALL

Very convenient as close to venue and good value for money

Dear Stephen, We very much appreciate your positive feedback regarding your stay at the Novotel Melbourne South Wharf. Thank you for sharing your experience, and we hope to welcome you again in the near future. Warm regards, Zoe White Assistant Manager

Great room great view

Customer review rating 4.6/5

Carolyn B. Couples - 02/12/2019 Confirmed reviews ALL

Wonderful reception service

Dear Carolyn, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Zoe White Assistant Manager

Delightful hotel

Customer review rating 4.6/5

Jason P. Business - 02/12/2019 Confirmed reviews ALL

Fantastic room, however the upgraded room doesn't have a pod coffee machine which is becoming the norm in other quality hotels and you still get little UHT milk.

Customer review rating 4.6/5

Luisa M. Business - 02/12/2019 Confirmed reviews ALL

It is impossible to shower - the shower head in every room is crooked and won’t stay in place! I have been staying at this hotel monthly for over a year and the issue still hasn’t been fixed.

Exceptional service

Customer review rating 4.6/5

Babak A. Business - 02/12/2019 Confirmed reviews ALL

I was very satisfied with the service of all crew and everyone was very helpful.

Dear Babak, We very much appreciate your positive feedback regarding your stay at the Novotel Melbourne South Wharf. Thank you for sharing your experience, and we hope to welcome you again in the near future. Warm regards, Zoe White Assistant Manager

Great location

Customer review rating 4.6/5

Helen R. Business - 02/12/2019 Confirmed reviews ALL

I booked this hotel as I was attending a conference at the Convention Centre. The hotel is linked to the Convention Centre so is in a perfect location. It's also ideally placed for shopping at the DFO and access to the myriad of bars and restaurants along South Bank. The staff are all very friendly and the rooms well appointed and comfortable.

Great stay in great location.

Customer review rating 4.6/5

Ashleigh Couples - 02/12/2019 Confirmed reviews ALL

Great stay in great location.

Dear Ashleigh, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Zoe White Assistant Manager

clean, comfortable and convenient accomodation

Customer review rating 4.6/5

Natalie Business - 02/12/2019 Confirmed reviews ALL

friendly staff, great location and lovely facilities

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