Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 4,295 reviews

Best price
guarantee
Novotel Melbourne South Wharf - Image 1
Novotel Melbourne South Wharf - Image 2
Novotel Melbourne South Wharf - Image 3
Novotel Melbourne South Wharf - Image 4
7 Convention Centre Place, 3006 SOUTH WHARF, Australia

Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Telephone
Fax +61 3 9058 0488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,295 reviews

Customer review rating 5.0/5

Lolita O. Friends - Confirmed reviews ALL

From the moment we walked into this hotel the customer service was amazing every staff member was helpful and friendly polite and accommodating

Dear Lolita, Many thanks for sharing your review. We are thrilled you had such a great stay at Novotel Melbourne South Wharf. Our team takes pride in delivering warm hospitality, and we’re delighted this made your trip with friends memorable. Your kind words about our booking process and loyalty program mean a lot, we’re glad you found everything straightforward as a Classic member. We look forward to welcoming you back. Kind regards, Novotel Melbourne South Wharf Team

Customer review rating 4.5/5

Kirsten M. Business - Confirmed reviews ALL

Esay to park and get around as needed.

Dear Kirsten, Please accept our sincere thanks for this glowing review. We are delighted to hear you enjoyed your stay at Novotel Melbourne South Wharf. It’s wonderful that you found our location convenient for your conference and appreciated the ease of parking. Our team takes pride in helping guests navigate the area effortlessly. We regret any confusion during the booking adjustment process and appreciate your understanding. Our staff is always ready to find solutions, and we’re thrilled our front desk colleague could ensure your room remained consistent throughout your stay. Finally, we’re glad our proximity to the Melbourne Convention Centre added value to your business trip. Direct access to such venues is a priority we strive to maintain. We look forward to welcoming you back. Kind regards, Novotel Melbourne South Wharf Team

Customer review rating 2.5/5

Narelle H. Business - Confirmed reviews ALL

This stay was more expensive on the second night which I don’t think was indicated when I booked. The breakfast was a selection of cold eggs waistlines and dirty tables. The beds are comfortable and the staff friendly. Overall not good value for the cost this trip.

Dear Narelle, Thank you for sharing your opinion with us. We’re glad to hear you found our team welcoming during your business trip. Your recognition of our staff’s efforts is truly appreciated. However, we sincerely apologize that your experience fell short in some areas. We take note of your feedback regarding the breakfast service and the rate discrepancy you encountered. Our team is reviewing these matters to ensure clearer communication and smoother dining experiences. While our breakfast at Mr Carpano typically offers a variety of fresh options, we regret that this wasn’t reflected during your visit. Nonetheless, we’re pleased you enjoyed the comfort of your room. Our beds are designed with premium materials to support restful stays, and we’re delighted this contributed positively to your time with us. We hope we can provide you with an improved stay in the future. Kind regards, Novotel Melbourne South Wharf Team

Customer review rating 4.5/5

David E. Couples - Confirmed reviews ALL

as above

Dear David, We really appreciate this positive review of your recent visit. We’re delighted you enjoyed your stay at Novotel Melbourne South Wharf. Our team takes pride in providing welcoming service and comfortable accommodations. It’s wonderful to hear our staff made your couple’s trip memorable through their helpful approach. That said, we regret any inconvenience caused during the reservation process. Our Silver loyalty members typically enjoy streamlined bookings, and we’ll review this feedback to improve future experiences. Finally, we’re thrilled you appreciated our prime location near the Convention Centre and DFO shopping. The convenience of our riverside position remains a highlight many guests value. We hope to welcome you back in the future. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Yvonne M. Business - Confirmed reviews ALL

Friendly staff, lovely clean room and good quality restaurant food.

Dear Yvonne, Thank you for your positive feedback. We are delighted you chose Novotel Melbourne South Wharf for your business trip. Our team takes pride in delivering welcoming service and maintaining spotless accommodations. We’re thrilled you appreciated both our restaurant offerings and the seamless booking process through our Accor partners. That said, we regret any inconvenience with your breakfast experience. Our kitchen team is reviewing preparation standards to ensure better consistency. Finally, we’re glad our location near the convention center added convenience to your stay. The direct MCEC access makes us a favorite among business travelers. It would be our pleasure to have you return on another occasion. Very best wishes, Novotel Melbourne South Wharf Team

Other web-users rate our hotel

  • 1,973 reviews 9.2/10 Location
  • 2,482 reviews 8.2/10 Room
  • 2,345 reviews 8.6/10 Service
  • 57 reviews 5.2/10 WiFi
  • 1,044 reviews 8.5/10 Cleanliness
  • 571 reviews 6.5/10 Breakfast
  • 479 reviews 5/10 Value
  • 389 reviews 9/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in South Wharf