Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 4,931 reviews

Best price
guarantee
Novotel Melbourne South Wharf - Image 1
Novotel Melbourne South Wharf - Image 2
Novotel Melbourne South Wharf - Image 3
Novotel Melbourne South Wharf - Image 4
7 Convention Centre Place, 3006 SOUTH WHARF, Australia

Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Telephone
Fax +61 3 9058 0488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,931 reviews

TripAdvisor Rating  4.4/5  509 reviews

Certificate of excellence 2024

Hotter than the sun

TripAdvisor rating 1.0/5

Kerry M TripAdvisor review

Dear Kerry, Thank you for your feedback, and please accept our sincere apologies for the discomfort you experienced during your stay with us. We’re very sorry that the air conditioning in your room was not working properly. We understand how frustrating and uncomfortable this must have been, especially during warm weather. While our team did note the issue, it’s clear that we did not handle the situation as we should have, and for that, we truly apologize. Please be assured that we are actively working to resolve the issue with the cooling system to prevent this from happening again. Your experience is not the standard we strive to provide, and we regret that we fell short during your stay. We value your feedback and hope you’ll give us the opportunity to make it right in the future. If there’s anything further we can do to follow up on this, please don’t hesitate to reach out. Best regards, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Kelly M. Families - Confirmed reviews ALL

Dear Kelly, Thank you for taking the time to let us know your opinion of your recent stay. It’s wonderful to hear about your positive experience with us. We’re delighted our team’s service contributed to your comfortable stay. Our prime South Wharf location near the DFO shopping precinct and convention centre makes us a popular choice for families exploring Melbourne. We look forward to welcoming you back on a future occasion. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Theresa A. Couples - Confirmed reviews ALL

Dear Theresa , Thank you for so positively reviewing your stay. We’re delighted your experience at Novotel Melbourne South Wharf reflected our commitment to warm hospitality. Our team takes pride in creating welcoming moments for ALL Accor Gold members like yourself. We appreciate you highlighting both our reservation process and the value you find in our loyalty program, which offers exclusive benefits at over 3,000 properties worldwide. We hope to see you again on a future occasion. Kind regards, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Gordon B. Solo - Confirmed reviews ALL

Dear Gordon, Thank you for your positive feedback. It is wonderful to hear our Melbourne property made such a positive impression during your decade-long journey with Accor. We take particular pride in our culinary teams who strive to create memorable moments, and are thrilled this aspect resonated with you. Your Platinum status recognition reinforces our commitment to rewarding loyal guests like yourself through exclusive benefits. All of the team very much hope that we will have the chance to see you again very soon. Kind regards, Novotel Melbourne South Wharf Team

Customer review rating 3.0/5

Riikka T. Couples - Confirmed reviews ALL

Dear Riikka, We appreciate that you took the time to share your experience with us. We appreciate you acknowledging our team’s efforts to address the technical challenges during your stay. However, we sincerely regret that the environmental controls in your second room impacted your comfort. Our maintenance protocols require temperature adjustments to be made through central systems to ensure guest safety, though we understand this limited your personal control. Nonetheless, we’re pleased our central location provided convenient access to Melbourne’s attractions during your five-night visit. We would be delighted to welcome you back on another occasion. Best wishes, Novotel Melbourne South Wharf Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,173 reviews 9.2/10 Location
  • 2,775 reviews 8.3/10 Room
  • 2,642 reviews 8.6/10 Service
  • 66 reviews 4.9/10 WiFi
  • 1,167 reviews 8.8/10 Cleanliness
  • 596 reviews 7/10 Breakfast
  • 524 reviews 5.3/10 Value
  • 440 reviews 9.1/10 Vibe

Powered by Trustyou

Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Our other establishments nearby

All our hotels in South Wharf

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.