Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 5,135 reviews

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Novotel Melbourne South Wharf - Image 1
Novotel Melbourne South Wharf - Image 2
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7 Convention Centre Place, 3006 SOUTH WHARF, Australia

Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Telephone
Fax +61 3 9058 0488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,135 reviews

TripAdvisor Rating  4.4/5  498 reviews

Certificate of excellence 2024

Very Helpful

Customer review rating 5.0/5

Stacey Business - Confirmed reviews ALL

Dear Stacey, Thank you very much for your kind review. We’re thrilled to hear that your stay at Novotel Melbourne South Wharf was a positive one. We are delighted that you appreciated the helpfulness of our concierge staff and the convenience of having your items delivered directly to your room. It is great to know that our breakfast selection, including the gluten-free options and the delicious muffin you mentioned, met your expectations. We also take pride in providing a range of amenities such as espresso coffee to start your day on a high note. It would be a pleasure to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Paul C. Couples - Confirmed reviews ALL

Dear Paul, Thank you very much for this kind review of your recent stay. It is heartening to know that your stay with us was up to your satisfaction. We are thrilled that you found the comfort of your room, the attentive service from our team, and the delectable breakfast options all to your liking. Our staff takes great pride in maintaining high standards of cleanliness and hospitality, and it’s rewarding to see their efforts appreciated. We also hope you enjoyed the modern amenities, such as the 4K-UHD screen TVs with Chromecast for personalized entertainment and the convenient location with its direct access to the Melbourne Convention & Exhibition Centre and the DFO Shopping Centre. We look forward to seeing you again soon. Best regards, Novotel Melbourne South Wharf Team

Good stay

Customer review rating 3.5/5

Cherie K. Business - Confirmed reviews ALL

Dear Cherie, Thank you very much for your kind review. We are delighted that your stay with us on level 26 met your expectations for comfort and quietness. It is our goal to provide our guests with memorable experiences, and we’re thrilled that we were able to offer you a room that suited your needs perfectly. However, we understand that the noise during your first stay was not ideal. We apologize for any inconvenience this may have caused and appreciate your understanding as we strive to ensure all our guests have a restful visit. Finally, we’re pleased that the service at our front desk contributed positively to your experience. Our staff is committed to accommodating our guests’ preferences, and we’re glad we could arrange a room that provided the peace and tranquility you desired. It would be a pleasure to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

Great location, close to where the expo was I was attending

Customer review rating 5.0/5

Katryna Business - Confirmed reviews ALL

Dear Katryna, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay with us was so satisfying. We are delighted that you appreciated the attentive service from our staff and the culinary delights at our dining venues. The comfort provided by our beds is something we take great pride in, ensuring a restful night for all our guests. Finally, it is fantastic that you would recommend us and that you found our location ideal for your expo visit. Our proximity to the Melbourne Convention & Exhibition Centre and the array of shopping options at the DFO South Wharf make us a prime location for both business and leisure travelers. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Novotel Melbourne South Wharf Team

Good stay

Customer review rating 4.5/5

Stev Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. We are thrilled that your stay at Novotel Melbourne South Wharf was to your satisfaction. We are delighted that you found the room size to be ample and our team’s hospitality to be outstanding, enhancing the overall quality of your stay. It is great that you also recognized the cleanliness of our hotel, as we strive to maintain the highest standards of hygiene. Additionally, understanding that you found our location convenient and our offerings to represent good value for money is truly rewarding for us. While we note your mention of the towel change, we appreciate your participation in our sustainability efforts and apologize for any oversight. We hope we will have the opportunity to see you again in the future. Best regards, Novotel Melbourne South Wharf Team

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Other web-users rate our hotel

  • 2,210 reviews 9.1/10 Location
  • 2,830 reviews 8.4/10 Room
  • 2,670 reviews 8.8/10 Service
  • 64 reviews 5.1/10 WiFi
  • 1,188 reviews 8.9/10 Cleanliness
  • 645 reviews 7/10 Breakfast
  • 519 reviews 5/10 Value
  • 448 reviews 9.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.