Novotel Melbourne South Wharf Hotel 4 stars

Name: Novotel Melbourne South Wharf
Address: SOUTH WHARF, 3006, AUSTRALIA
Telephone: (+61)3/90580444
Rating: 4.6

Customer review rating 4.6/5 9,743 reviews

ALLSAFE approved hotel

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+ 23 Services

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Novotel Melbourne South Wharf Hotel

Hotel that makes every moment matter

On behalf of the entire team at Novotel Melbourne South Wharf, welcome to Melbourne's newest playground to meet, dine, shop & stay. For any queries regarding our South Wharf hotel, please contact - Timothy.Cannon@accor.com

Timothy Cannon, Hotel Manager

Discover South Wharf, Melbourne's new playground to meet, dine, shop and stay. The newly built four star Novotel Melbourne South Wharf stands proudly in one of Melbourne's oldest locations, the historic South Wharf promenade. In contrast to the maritime docks and cargo sheds, is the contemporary architecture of Melbourne's newest buildings and attractions. The hotel is complemented with direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere's largest meeting space.

On arrival to Novotel South Wharf Hotel, guests are welcomed to the elevated hotel reception level & lobby lounge. Bringing stature to the Southbank Hotel landscape is the shimmering golden tower spanning 26 levels with 347 accommodation rooms & suites. Novotel South Wharf guests enjoy access to a 24 hour fitness centre including cardio & weight training gear. The Southbank accommodation includes complimentary WiFi in all rooms & social spaces so guests stay connected during their South Wharf hotel stay.

For those in need of some retail therapy, the hotel is adjacent to the DFO center, with 180+ retail brands. A short walk from the hotel is Seafarers Bridge, connecting you to Etihad Stadium, Southern Cross Station and the city center.

Hotel extras

Directly connected to Melbourne Convention & Exhibition Centre (MCEC)
Complimentary Wi-Fi in all rooms and social spaces
Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.
24Hr Fitness Centre with the latest cardio and weight training equipment
Neighbouring DFO outlets with 180+ retailer stores

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areasComplimentary Wi fi in communal areas for 30 minutes
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Private enclosed outdoor parking (Paying)(Nearby)
- Public indoor parking (Paying)
- Valet parking (Paying)
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on request
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature controlManual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying)Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Dry cleaning / IroningPaying
Currency exchange
Porter
Concierge
Room for hearing impaired guests

BreakfastPaying
2 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:00-23:59
- Opening hours : Week-end 00:00-23:59

Fitness centre
Babysitting on request
Jogging track (Nearby)

Conventions hotel
Web Corner on a Mac
Self service business centre
Copy/print service availablePaying

Novotel Melbourne South Wharf is temporarily limited by the Covid-19 pandemic with limited availability. This hotel is an accredited ALLSAFE hotel - practising the highest of standards in health and hygiene for the comfort and well-being of all our guests. Please be aware that some hotel services and facilities may be unavailable or limited in order to adhere to current government restrictions, which are continually subject to change. Please contact the hotel directly for further assistance.

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006
south wharf
australia

Tel: +61390580444

Fax: (+61)3/90580488

Contact email :

Check-in from 14h00

Check out up to 11h00

By plane
MELBOURNE At 23km / 14 miles
By train
SOUTHERN CROSS At 1km / 0 miles
By train
SOUTHERN CROSS At 1km / 0 miles

GPS :-37.825365, 144.950306

Our accommodation(s)

Whether travelling for business or leisure, Novotel Melbourne South Wharf provides sophisticated yet comfortable guest rooms removed from the hustle and bustle of city life. From the hotel's elevated position with floor-to-ceiling windows, each room offers striking views from the city to the bay. Rooms at this stunning Melbourne hotel feature a Novotel Live 'N Dream signature bed, LED Smart TV with media hub, a minibar, work desk and Complimentary Wireless Internet access.

Standard Room with 1 Queen Bed

Accessible room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
Satellite/cable colour TV
Bathroom products
Multimedia hub
Direct dial telephone

Standard Room with 2 Double Beds

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Wireless internet in your room
Satellite/cable colour TV
Bathroom products
Multimedia hub
Direct dial telephone

Superior Room with 1 King Bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
Satellite/cable colour TV
Bathroom products
Multimedia hub
Direct dial telephone

Deluxe Room with 1 King Bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
Satellite/cable colour TV
Bathroom products
Multimedia hub
Direct dial telephone

Junior City View Suite with 1 King Bed

Max. number of persons: 2
Area: From 34 m² / 366 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
Satellite/cable colour TV
Bathroom products
Multimedia hub
Direct dial telephone

Rooms

Our restaurants and bars

MR. CARPANO DINING + BAR

Type of cuisine: Italian

"Melbourne Italian, Made True" Enjoy. Named after Italian distiller Antonio Carpano, the inventor of Vermouth in c1796. Mr Carpano Dining Room is a curated menu of rustic and seasonal Italian dishes.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

16:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

ALLORA - ESPRESSO + DESSERTS

Type of cuisine: Cafe

Allora roughly translates from the Italian phrase 'so, and then' - and is ideal for guests seeking a relaxed café dining option or something on the go. Allora - "La Dolce Vita | The Sweet Life" Enjoy.

MR. CARPANO BAR

Inspired by the Italian love of al fresco lifestyle, the bar boasts two outdoor terraces serving up a range of Italian and local beverages. In the tradition of 'Aperitivio hour' the bar menu serves crispy moreish Italian treats ideal for sharing. Enjoy.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

We were spoilt and understandable in the current situation, but reaslly appreciated it

Rob Business - 06/04/2020 Confirmed reviews ALL

Appreciated the efforts and excellent customer service in these difficult times.

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

COVID emergency preparedness

Lo… Business - 01/04/2020 Confirmed reviews ALL

in difficult times real excellent professional support

Dear Lars-Oliver, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback.Thank you for supporting us during such a difficult time. We hope that you and your family are safe and well, and hope to welcome you back when everything has settled. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

Great location & service

Chris D. Couples - 31/03/2020 Confirmed reviews ALL

Room was a birthday gift Service from ground floor to reception was very good. We were up graded due to my birthday which was a pleasant surprise

Dear Chris, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I am so pleased that our staff could make your birthday special. Thank you for letting us help you celebrate! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

Great Location, good value

Gary Couples - 30/03/2020 Confirmed reviews ALL

Friendly staff, and good experience

Dear Gary, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I am glad that you love our unique South Wharf location as much as we do! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

Perfect location, great hotel!

Wendy Families - 29/03/2020 Confirmed reviews ALL

I stayed with my daughter and they were very obliging by extending our check out time so that we were able to make the most of our day. Very comfortable beds, fantastic service all round and great food with excellent value for money. I stay there every time I go to Melbourne.

Dear Wendy, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am so glad that we could help yourself and your daughter enjoy a memorable time in South Wharf. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

Awesome staff!

Matt &. B. Couples - 28/03/2020 Confirmed reviews ALL

From the minute we arrived to the moment we left, we could not fault the staff. They were all extremely friendly and helpful, they made our stay even more enjoyable. The view from the room was great and the room was exceptionally clean. Thanks for making our stay great

Dear Matt and B., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I am so glad that you love our wonderful staff as much as we do - we are certainly very lucky to have such a passionate and friendly team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

good stay

Anonymous Couples - 28/03/2020 Confirmed reviews ALL

very friendly staff at front desk. was able to check in early which was good.

Dear Judith, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

Great service in a tough situation

Vaughan Couples - 26/03/2020 Confirmed reviews ALL

We stayed just before the lockdowns started to be announced. Staff remained professional & positive in the face of great uncertainty. As with our previous visits, the location & quality of the hotel were perfect for our needs.

Dear Vaughan P., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Jamie -. G. Couples - 26/03/2020 Confirmed reviews ALL

Really enjoyed time away with my wife celebrating our 25th anniversary. Last chance prior to COVID-19 took hold

Dear Jamie, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I am so glad that you and your wife had the chance to enjoy your special occasion before these crazy times set in! We hope you're staying safe and healthy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

Perfect Location

Laura Families - 24/03/2020 Confirmed reviews ALL

Friendly staff Clean and well appointed rooms Ideal location

Dear Laura C., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Alison H. Friends - 24/03/2020 Confirmed reviews ALL

Staff excellent, a bit further to walk to theatres

Dear Alison H., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Anonymous Business - 23/03/2020 Confirmed reviews ALL

Overall good. Had two rooms but internet access for only one room. Rooms were clean.

Dear Donald L., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Absolutely Amazing

Anastasia Friends - 23/03/2020 Confirmed reviews ALL

Staff and the entire experience was amazing. Felt very welcomed and accomadated.

Dear Anastasia S., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

Anonymous Solo - 22/03/2020 Confirmed reviews ALL

Came into Melbourne for one night and loved that the valet was still operating and the service as amazing.

Dear Courtney, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

great stay, sad circumstances

Robert L. Business - 22/03/2020 Confirmed reviews ALL

excellent staff, great location, great room, fantastic pillows!!!

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Tim Cannon General Manager

Good location, clean comfortable room friendly staff

Colin Couples - 22/03/2020 Confirmed reviews ALL

Nice place to stay great breakfast,

Dear Colin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tim Cannon General Manager

Fantastic stay staff very friendly happy to help with anything

Nerida R. Couples - 22/03/2020 Confirmed reviews ALL

We came down for the formula 1 We had a wonderful stay your staff buffet breakfast lovely Very friendly staff cafe & front desk friendly We had the offer to get a refund or to use our formula 1 pass next year We are going to use our pass & looking forward to staying with Novotel again next year As per our passes thank you

Dear Nerida, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. While I am sorry that the Formula 1 did not go ahead this year, I am glad that you were still able to enjoy your time with us. We look forward to welcoming you back for the event next year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Timothy Cannon General Manager

Great location, great stay

Anonymous Business - 22/03/2020 Confirmed reviews ALL

Very comfortable. Great room & view. Very accommodating

Dear Ben F., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, fresh and clean, friendly staff

Stuart Couples - 21/03/2020 Confirmed reviews ALL

Welcoming staff upon arrival, nice spacious and clean rooms. Went out to dinner on Southbank and was able to quickly walk from the hotel, nice and convenient.

Dear Stuart, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback and we are delighted that you enjoyed your time with us. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

Well located

Wayne T. Couples - 20/03/2020 Confirmed reviews ALL

Brief yet enjoyable. Great city views from our 25th Floor room

Dear Wayne, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback and we are delighted that you enjoyed your time with us. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

Our most recent 20 reviews

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Hotel extras