Novotel Melbourne South Wharf Hotel 4 stars

Customer review rating 4.6/5 9,732 reviews
Novotel Melbourne South Wharf
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Jogging track (Nearby)
Business services
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006
south wharf
australia

Tel: +61390580444

Fax: (+61)3/90580488

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    MELBOURNE At 23km / 14 miles

  • By train

    SOUTHERN CROSS At 1km / 0 miles

  • By train

    SOUTHERN CROSS At 1km / 0 miles

GPS :-37.825365, 144.950306

Our accommodations

Whether travelling for business or leisure, Novotel Melbourne South Wharf provides sophisticated yet comfortable guest rooms removed from the hustle and bustle of city life. From the hotel's elevated position with floor-to-ceiling windows, each room offers striking views from the city to the bay. Rooms at this stunning Melbourne hotel feature a Novotel Live 'N Dream signature bed, LED Smart TV with media hub, a minibar, work desk and Complimentary Wireless Internet access.

Accessible room

Standard Room with 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior City View Suite with 1 King Bed

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

One Bedroom City View Suite with 1 King Bed

  • Max. number of persons: 2
  • Area: From 41
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Two Bedroom City View Apartment with 1 King Bed and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 82
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

MR. CARPANO DINING + BAR

Type of cuisine: Italian

"Melbourne Italian, Made True" Enjoy. Named after Italian distiller Antonio Carpano, the inventor of Vermouth in c1796. Mr Carpano Dining Room is a curated menu of rustic and seasonal Italian dishes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALLORA - ESPRESSO + DESSERTS

Type of cuisine: Cafe

Allora roughly translates from the Italian phrase 'so, and then' - and is ideal for guests seeking a relaxed café dining option or something on the go. Allora - "La Dolce Vita | The Sweet Life" Enjoy.

MR. CARPANO BAR

Photo non contractuelle / Strictly non binding

Inspired by the Italian love of al fresco lifestyle, the bar boasts two outdoor terraces serving up a range of Italian and local beverages. In the tradition of 'Aperitivio hour' the bar menu serves crispy moreish Italian treats ideal for sharing. Enjoy.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Melbourne South Wharf

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

9,732 reviews

tripadvisor

TripAdvisor Rating 4.5/5

393 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect Location

Customer review rating 4.6/5

Laura Families - 24/03/2020 Confirmed reviews ALL

Friendly staff Clean and well appointed rooms Ideal location

Dear Laura C., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.6/5

Alison H. Friends - 24/03/2020 Confirmed reviews ALL

Staff excellent, a bit further to walk to theatres

Dear Alison H., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.6/5

Anonymous Business - 23/03/2020 Confirmed reviews ALL

Overall good. Had two rooms but internet access for only one room. Rooms were clean.

Dear Donald L., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Absolutely Amazing

Customer review rating 4.6/5

Anastasia Friends - 23/03/2020 Confirmed reviews ALL

Staff and the entire experience was amazing. Felt very welcomed and accomadated.

Dear Anastasia S., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

Customer review rating 4.6/5

Anonymous Solo - 22/03/2020 Confirmed reviews ALL

Came into Melbourne for one night and loved that the valet was still operating and the service as amazing.

Dear Courtney, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

great stay, sad circumstances

Customer review rating 4.6/5

Robert L. Business - 22/03/2020 Confirmed reviews ALL

excellent staff, great location, great room, fantastic pillows!!!

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Tim Cannon General Manager

Good location, clean comfortable room friendly staff

Customer review rating 4.6/5

Colin Couples - 22/03/2020 Confirmed reviews ALL

Nice place to stay great breakfast,

Dear Colin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tim Cannon General Manager

Fantastic stay staff very friendly happy to help with anything

Customer review rating 4.6/5

Nerida R. Couples - 22/03/2020 Confirmed reviews ALL

We came down for the formula 1 We had a wonderful stay your staff buffet breakfast lovely Very friendly staff cafe & front desk friendly We had the offer to get a refund or to use our formula 1 pass next year We are going to use our pass & looking forward to staying with Novotel again next year As per our passes thank you

Dear Nerida, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. While I am sorry that the Formula 1 did not go ahead this year, I am glad that you were still able to enjoy your time with us. We look forward to welcoming you back for the event next year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Timothy Cannon General Manager

Great location, great stay

Customer review rating 4.6/5

Anonymous Business - 22/03/2020 Confirmed reviews ALL

Very comfortable. Great room & view. Very accommodating

Dear Ben F., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, fresh and clean, friendly staff

Customer review rating 4.6/5

Stuart Couples - 21/03/2020 Confirmed reviews ALL

Welcoming staff upon arrival, nice spacious and clean rooms. Went out to dinner on Southbank and was able to quickly walk from the hotel, nice and convenient.

Dear Stuart, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback and we are delighted that you enjoyed your time with us. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

Well located

Customer review rating 4.6/5

Wayne T. Couples - 20/03/2020 Confirmed reviews ALL

Brief yet enjoyable. Great city views from our 25th Floor room

Dear Wayne, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback and we are delighted that you enjoyed your time with us. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

Friendly staff, great location and that view is incredible

Customer review rating 4.6/5

Dave K. Couples - 19/03/2020 Confirmed reviews ALL

It was an amazing experience. I’m just sorry we had to go home early.

Dear David, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager
Customer review rating 4.6/5

Shane G. Couples - 19/03/2020 Confirmed reviews ALL

All staff respectful, polite and courteous. We stay at your hotel regularly and will continue to do so.

Dear Shane, Thank you for your feedback regarding your stay at the Novotel Melbourne South Wharf. We are delighted that you enjoyed your time with us and we look forward to welcoming you again for your next visit. Sincerely, Tim Cannon General Manager

Great unless you are coeliac

Customer review rating 4.6/5

K Business - 18/03/2020 Confirmed reviews ALL

Overall amazing Location cleanliness room size and so.on Room service.and breakfast as a coeliac and/or person with allergies was ridiculous First night I was unable to eat as the club staff were not aware of what could or could not be catered for In the morning I stuffed around for at least half an hour but o found someone who understood what 'gluten free bread actually was. Suggest teaching all catering staff about allergies and reviewing menu accordingly. I.e how can you.have gluten free bread but not do gluten free toast or gluten free sandwiches

Dear Karina, Thank you for taking the time to tell us about your experience at the Novotel Melbourne South Wharf. I am sorry that your room service and breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Timothy Cannon General Manager

Pleasant Experience

Customer review rating 4.6/5

Jitm L. Business - 18/03/2020 Confirmed reviews ALL

Check in was a breeze. Very friendly staff. Easy accessibility to ammenities and food and. Great location.

Dear Jit Mee, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

Suitable location for stay

Customer review rating 4.6/5

Gordon Business - 18/03/2020 Confirmed reviews ALL

Rooms were fine - remaining facilities adequate. Breakfast service average / selections moderate. Overall location due to expo-centre architecture was bleak

Dear Gordon, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always helpful to receive feedback so that we can better serve our guests and make improvements to our offering. Thank you for sharing your experience, and we hope that you will give us the opportunity to welcome you back to stay with us in the future. Sincerely, Tim Cannon General Manager

Beautiful hotel lovely staff very hygienic

Customer review rating 4.6/5

Kurt Business - 18/03/2020 Confirmed reviews ALL

Amazing hygiene standards put in place love the placement of the hand sanitiser! Staff were amazing and the room beautiful

Dear Kurt, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager

Well located, staff friendly and competent

Customer review rating 4.6/5

John Couples - 18/03/2020 Confirmed reviews ALL

Nice couple of days

Dear John, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Tim Cannon General Manager

Excellent location, great room

Customer review rating 4.6/5

Kay Couples - 18/03/2020 Confirmed reviews ALL

Easy parking, friendly helpful staff. Our room was very comfortable with great view.The location is within walking distance of city centre, the river, many Melbourne attractions.

Dear Kay, I am delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Tim Cannon General Manager

Great experience, every time!

Customer review rating 4.6/5

Luke Couples - 18/03/2020 Confirmed reviews ALL

We come to Melbourne once every couple of months and always choose to stay with Novotel, South Wharf. Every time is a great experience and we are always well looked after! The staff make the effort to look after the little details and the whole experience is great. Thank you for another great stay.

Dear Luke, We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive feedback from our regular guest. I will share your comments with the team. I am sure that this positive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for always choosing to stay with us, and we hope your next Melbourne visit will be as pleasant as the previous one. Sincerely, Tim Cannon General Manager
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