Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 4,429 reviews

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Novotel Melbourne South Wharf - Image 1
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7 Convention Centre Place, 3006 SOUTH WHARF, Australia

Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

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Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Telephone
Fax +61 3 9058 0488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,429 reviews

TripAdvisor Rating  4.5/5  487 reviews

Certificate of excellence 2024

Good stay

Customer review rating 4.0/5

Sergio P. Business - Confirmed reviews ALL

All went well. Staff is helpful

Dear Sergio, Thank you for taking the time to share your review. It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests. We hope we will have the opportunity to see you again in the future. Best regards, Novotel Melbourne South Wharf Team

Great location, lovely room, very clean

Customer review rating 4.5/5

Kimberly P. Couples - Confirmed reviews ALL

We stayed here due to a planned dinner at Crown with friends. We arrived earlier in the afternoon and took advantage of some shopping at DFO. Then enjoyed a cocktail at happy hour in the hotel. Lovely room, clean and quiet. Enjoyed a walk along the river in the morning too. Would stay again.

Dear Kimberly, Thank you very much for your kind review. We're thrilled to hear that your stay at Novotel Melbourne South Wharf was a memorable one. We are delighted that you enjoyed the comfort of your room, our hotel's cleanliness, and the vibrant atmosphere during happy hour. It is wonderful that our convenient location allowed you to indulge in shopping at the DFO and take a pleasant morning walk along the river. Our team takes pride in providing exceptional service and facilities, from the panoramic views in our Deluxe Two Bedroom City View Apartment to the array of dining options, including our Italian-style dishes at Mr Carpano Dining. It would be a pleasure to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

great location and very clean

Customer review rating 5.0/5

Vanessa E. Families - Confirmed reviews ALL

great vibes and customer service

Dear Vanessa, Thank you very much for your kind review. We are delighted that the immaculate condition of our hotel, the positive atmosphere, and the high standard of service provided by our staff made your stay memorable. It is wonderful to know that our convenient location, directly across from the South Wharf DFO Shopping Centre and with direct access to the Melbourne Convention & Exhibition Centre, added value to your experience at Novotel Melbourne South Wharf. It would be a pleasure to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

Great location, nice breakfast, professional staff

Customer review rating 3.5/5

Gavin Business - Confirmed reviews ALL

Location of the hotel is perfect for the exhibition centre, who ch is where I was working, hotel is clean and staff are professional and helpful, not much to do at the hotel, gym is small and just okay

Dear Gavin, Thank you for taking the time to share your review. We are delighted that you appreciated the cleanliness of our hotel and the professionalism of our staff. Our team takes great pride in maintaining high standards of service and ensuring that our guests feel welcomed and cared for during their stay. However, we regret that some aspects of your stay did not meet the standards you expected. We understand that having a variety of activities within the hotel can greatly enhance the overall guest experience, and although our gym is equipped with state-of-the-art cardio and weight training gear, we acknowledge it may not meet everyone's expectations for size. Regarding the speed of internet connection, we strive to provide reliable and high-speed WiFi to all our guests, and we are sorry to hear that you faced issues with connectivity. We sincerely apologize for any inconvenience these matters may have caused. Nonetheless, it is wonderful that you enjoyed our breakfast offerings. Our culinary team at Mr Carpano Dining Room takes special care in crafting a diverse menu, including a hearty hot buffet and eggs cooked to your preference, with quality, seasonal ingredients. We are also pleased you recognized our advantageous location, with direct access to the Melbourne Convention & Exhibition Centre and being just a stone's throw away from the vibrant South Wharf DFO Shopping Center, where you can indulge in a variety of retail brands. We hope we will have the opportunity to see you again in the future. Best regards, Novotel Melbourne South Wharf Team

Good survice

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good survice, clean room, easy to access car park.

Dear Daniel, Thank you for taking the time to share your review. We are delighted that you appreciated our service, the cleanliness of your room, and found our car park easily accessible. It is wonderful that our efforts to ensure a seamless parking experience, evident through our partnership with the nearby DFO South Wharf Wilsons Car Parking, have enhanced your stay. Our team takes pride in maintaining high standards of cleanliness and service, and your recognition of these aspects is truly rewarding for us. We hope we will have the opportunity to see you again in the future. Best regards, Novotel Melbourne South Wharf Team

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Other web-users rate our hotel

  • 2,046 reviews 9.2/10 Location
  • 2,720 reviews 8.3/10 Room
  • 2,488 reviews 8.7/10 Service
  • 41 reviews 7.5/10 WiFi
  • 1,077 reviews 8.8/10 Cleanliness
  • 612 reviews 6.5/10 Breakfast
  • 470 reviews 5.5/10 Value
  • 424 reviews 9.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.