Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 4,769 reviews

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Novotel Melbourne South Wharf - Image 1
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7 Convention Centre Place, 3006 SOUTH WHARF, Australia

Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

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Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Telephone
Fax +61 3 9058 0488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,769 reviews

TripAdvisor Rating  4.4/5  509 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Cassie I. Couples - Confirmed reviews ALL

Stayed for HYROX, so convenient to get to, easy to access from the freeway which was a bonus. Comfortable, perfect for the night. Reception and staff were fantastic and we were able to have a late check out which was a great.

Dear Cassie, Thank you for letting us know how satisfied you were with your recent stay. We’re thrilled you found our location ideal for your HYROX event and enjoyed the easy highway access. It’s wonderful to hear your stay was comfortable and our team made a positive impression. We’re glad the late checkout added convenience to your visit. It would be our pleasure to have you return on another occasion. Very best wishes, Novotel Melbourne South Wharf Team

Customer review rating 4.0/5

Gavin G. Couples - Confirmed reviews ALL

Signage in the car park was non existent, never been there before so spent too long just working out where to go

Dear Gavin, We appreciate the time you have taken to share your feedback. We appreciate your continued loyalty as a Silver ALL member and are glad to see you rated both our hotel and the program highly. That said, we sincerely apologize that navigating the car park proved challenging. Our team is currently reviewing wayfinding options to ensure clearer guidance for future guests. Nonetheless, we hope you managed to explore our prime location near the Melbourne Convention Centre and DFO shopping during your stay. We hope that we have the pleasure of welcoming you back in the future. Best regards, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Brandon R. Business - Confirmed reviews ALL

The hotel was booked by my company as our stay for an end of year function, the staff there are absolutely lovely! Especially the young Japanese lady Kyo.. would definitely recommend & book again!

Dear Brandon, It was a pleasure to receive this kind review of your time with us. We are thrilled to hear you had such a positive experience during your business stay at Novotel Melbourne South Wharf. Our team takes great pride in delivering exceptional service, and we are delighted that Kyo’s welcoming demeanor and professionalism stood out during your visit. It’s wonderful to know her efforts contributed to your enjoyment of our hotel. That said, we regret any inconvenience caused by the WiFi connection speed during your stay. Please know we continuously review our facilities to enhance guest experiences. We also hope you found our proximity to the Melbourne Convention & Exhibition Centre convenient for your business needs. Your recommendation and loyalty as a Classic member mean a great deal to us. We would love to welcome you back on many more occasions. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Phillip D. Business - Confirmed reviews ALL

Was nice, enjoyed a few beers in the bar before a function and received a room upgrade which I’m thankful for

Dear Phillip, Thank you for taking the time to share your review. We’re delighted to hear you enjoyed your experience with us. It’s wonderful that you appreciated the convenience of our bar for pre-event relaxation and the room upgrade we were able to provide. We value your Gold status loyalty and are thrilled that our welcome amenities and drink added to your stay. We look forward to the pleasure of welcoming you back on a future stay. Best regards, Novotel Melbourne South Wharf Team

Customer review rating 4.0/5

Kelly S. Solo - Confirmed reviews ALL

Lovely hotel and staff, great location. Shower head needs fixing and food was incredibly slow in an empty restaurant.Staff were absolutely fantastic at every point though. Hotel was clean.

Dear Kelly, Thanks for your positive review. We’re delighted that you found our team welcoming and noticed our high standards of cleanliness throughout your stay. Our staff truly values creating memorable moments for all our guests. That said, we sincerely regret that some aspects of your stay fell short of your expectations. We’ve taken your feedback about the bathroom and dining efficiency to heart and will review our maintenance checks and service protocols to ensure smoother experiences for future visits. We’re also glad our proximity to MCEC added convenience to your trip. It’s wonderful to know this made your visit more enjoyable, especially for events at the convention centre. We hope to welcome you back again. Best regards, Novotel Melbourne South Wharf Team

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Other web-users rate our hotel

  • 2,096 reviews 9.2/10 Location
  • 2,684 reviews 8.2/10 Room
  • 2,563 reviews 8.5/10 Service
  • 62 reviews 5.7/10 WiFi
  • 1,136 reviews 8.8/10 Cleanliness
  • 578 reviews 6.6/10 Breakfast
  • 509 reviews 5.3/10 Value
  • 427 reviews 9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.