Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 4,209 reviews

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Novotel Melbourne South Wharf - Image 1
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7 Convention Centre Place, 3006 SOUTH WHARF, Australia

Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Telephone
Fax +61 3 9058 0488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,209 reviews

Customer review rating 4.5/5

Sophie-jane S. Families - Confirmed reviews ALL

Dear Sophie-Jane, Thank you for this high rating. We’re delighted your family enjoyed our well-sized rooms and restful beds during your stay. It’s wonderful to hear Gigi made such a positive impression with her friendly support. We’re equally pleased our ALL loyalty program met your expectations and that you found the booking process straightforward through all.com. We hope that you will stay with us again many more times in the future. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 2.5/5

Christine M. Families - Confirmed reviews ALL

Dear Christine, We appreciate your review and the opportunity to address your feedback. We’re pleased to know you found our rooms peaceful and appreciated the comfort of our beds, designed to ensure restful stays for all guests. However, we sincerely apologize that your experience fell short in some areas. Our housekeeping team conducts thorough daily cleaning routines, and we’ve reinforced our protocols to prevent oversights in bathroom maintenance. Finally, we’re glad you noticed our efforts to reduce single-use items as part of our Greener Stay initiative, aligning with our commitment to sustainable hospitality practices. We certainly hope that we can welcome you back again. Best regards, Novotel Melbourne South Wharf Team

Customer review rating 2.5/5

Sarah S. Business - Confirmed reviews ALL

Dear Sarah, Thank you for taking the time to share your review. We are pleased to hear you found your room comfortable during your business stay. However, we sincerely apologize that your experience fell short in some areas. Your comments about our dining services and booking process have been noted, and we regret the inconvenience caused. While our breakfast buffet offers seasonal selections and made-to-order options, we also provide à la carte alternatives for quicker service. Our team is committed to addressing these concerns to enhance future guest experiences. We hope to see you again in the future. Kind regards, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Barry H. Business - Confirmed reviews ALL

Dear Barry, Please accept our sincere thanks for this kind feedback. We’re delighted your experience at Novotel Melbourne South Wharf left such a positive impression. Knowing our team supported your business needs effectively brings us joy. Our direct access to Melbourne Convention Centre and seamless booking processes aim to make every stay effortless for travelers like you. We hope to see you for another enjoyable stay, Kind regards, Novotel Melbourne South Wharf Team

Customer review rating 4.5/5

Vazha B. Friends - Confirmed reviews ALL

Dear Vazha, Thank you very much for your kind feedback. We’re thrilled you enjoyed your time at Novotel Melbourne South Wharf. Our team takes pride in creating welcoming spaces and providing attentive service. It’s wonderful to hear our central location near South Wharf Promenade added convenience to your friends’ trip. We appreciate you highlighting how our colleagues helped make your memories special. We look forward to welcoming you back. Best wishes, Novotel Melbourne South Wharf Team

Other web-users rate our hotel

  • 1,943 reviews 9.2/10 Location
  • 2,421 reviews 8.2/10 Room
  • 2,283 reviews 8.7/10 Service
  • 59 reviews 4.4/10 WiFi
  • 1,032 reviews 8.6/10 Cleanliness
  • 546 reviews 6.7/10 Breakfast
  • 465 reviews 5.1/10 Value
  • 378 reviews 9/10 Vibe

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