Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.4/5 4,186 reviews

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Novotel Melbourne South Wharf - Image 1
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7 Convention Centre Place, 3006 SOUTH WHARF, Australia

Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Telephone
Fax +61 3 9058 0488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,186 reviews

Customer review rating 5.0/5

Vikash A. Business - Confirmed reviews ALL

Dear Vikash A., Thank you for your positive feedback. It is wonderful to know you had such a positive experience at Novotel Melbourne South Wharf. We appreciate your recognition of our team’s dedication to providing attentive service. Our prime riverside location near Melbourne’s key business hubs remains a valued advantage for corporate travelers like yourself. We hope to welcome you back soon. Best regards, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Stuart H. Solo - Confirmed reviews ALL

Dear Stuart, Thank you for choosing our hotel. We are delighted to hear your stay at Novotel Melbourne South Wharf met all your expectations. It’s wonderful to know our prime location near Melbourne Convention Centre and South Wharf DFO added convenience to your visit. Our team takes pride in delivering attentive service, and we’re thrilled this stood out during your trip. We’re also glad our direct booking platform provided a smooth experience for you as a valued ALL Diamond member. We look forward to welcoming you back on a future occasion. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 4.5/5

Philip S. Business - Confirmed reviews ALL

Dear Philip, We really appreciate this positive review of your recent visit. We’re delighted our team could accommodate your early arrival and that you found our location convenient for your needs. It’s wonderful to hear our staff made you feel welcome throughout your visit. Our housekeeping team takes pride in maintaining fresh, comfortable spaces, and we’re glad this contributed to your positive experience. We look forward to welcoming you back. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 4.5/5

Tracey T. Business - Confirmed reviews ALL

Dear Tracey, Thank you very much for your feedback. We’re delighted you enjoyed your stay at Novotel Melbourne South Wharf. Your kind words about our spacious rooms and comfortable beds mean a lot to us. We’re equally pleased you appreciated the modern design elements and premium toiletries that complement our accommodation experience. That said, we regret any inconvenience caused by the bathroom maintenance and dining layout during your business trip. Your feedback helps us refine these areas while maintaining our high standards. We’ve also noted your thoughts about our loyalty program and will share them with the ALL Accor team. Finally, we hope our central location near the Melbourne Convention Centre and South Wharf Promenade added convenience to your visit. The direct access to major venues remains a highlight many business travelers value. We look forward to the pleasure of seeing you again in the future. Best regards, Novotel Melbourne South Wharf Team

Customer review rating 2.0/5

Susan R. Business - Confirmed reviews ALL

Dear Susan, We appreciate your review and the opportunity to address your feedback. We’re pleased our central location near the Melbourne Convention Centre and South Wharf Promenade added convenience to your business trip. However, we sincerely apologize for the shortcomings you experienced. The check-in delay you mentioned contradicts our usual efficiency standards, and we’re reviewing staffing protocols to prevent recurrence. While our chefs periodically refresh menus to highlight seasonal produce, we regret the limited options available during this transition affected your dining satisfaction. Regarding your accommodation, we’re reinforcing room quality audits to ensure consistent comfort levels across all stays. We look forward to welcoming you back for an improved experience. Best wishes, Novotel Melbourne South Wharf Team

Other web-users rate our hotel

  • 1,917 reviews 9.2/10 Location
  • 2,412 reviews 8.2/10 Room
  • 2,251 reviews 8.7/10 Service
  • 56 reviews 4.2/10 WiFi
  • 1,031 reviews 8.5/10 Cleanliness
  • 541 reviews 6.7/10 Breakfast
  • 462 reviews 5.1/10 Value
  • 376 reviews 8.8/10 Vibe

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