Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 4,464 reviews

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Novotel Melbourne South Wharf - Image 1
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7 Convention Centre Place, 3006 SOUTH WHARF, Australia

Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

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Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Telephone
Fax +61 3 9058 0488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,464 reviews

Customer review rating 4.5/5

Samantha C. Couples - Confirmed reviews ALL

Friendly staff, check-in was quick. Breakfast service was a little disappointing , staff didn’t offer information of where every thing was and that you could order coffee etc. A lot of items ran out and took a while to be replaced

Dear Samantha , We really appreciate your feedback. We are delighted that your stay with us was enjoyable overall. Our team takes pride in providing efficient service, and we are glad your check-in experience matched this commitment. Your acknowledgment of our staff’s friendliness means a great deal to us. That said, we regret the aspects of breakfast that fell short during your visit. Please know we aim for seamless replenishment and clear communication about service options, and we will review these processes to enhance future guest experiences. Finally, we are pleased our central location added convenience to your city visit. Being steps from key attractions and transport hubs allows guests to maximize their Melbourne exploration effortlessly. Thank you again; we hope to have the opportunity to welcome you back. Kind regards, Novotel Melbourne South Wharf Team

Customer review rating 4.5/5

Nasir R. Families - Confirmed reviews ALL

Beautiful morning city and sky view from a large room window, cleanliness, welcoming staff.

Dear Nasir, Thank you for taking the time to share your feedback. We are delighted you chose our hotel for your family trip and enjoyed your time here. It’s wonderful to hear you appreciated the morning views from your room and found our team welcoming. We take pride in maintaining high standards of cleanliness and comfort for every guest. That said, we regret any inconvenience you experienced with accessibility during your stay. Our team is always available to assist with any immediate needs, and we appreciate your feedback as we continually strive to enhance our services. Finally, we’re glad our central location near the Exhibition Centre and shopping district added convenience to your visit. Exploring Melbourne’s vibrant surroundings from our doorstep is a highlight many guests cherish. We hope to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Darcy P. Solo - Confirmed reviews ALL

Friendly staff, beautiful rooms and housekeeping did very thorough daily services. Thanks!

Dear Darcy, Many thanks for sharing your review. We are thrilled to hear your stay at Novotel Melbourne South Wharf was so enjoyable. Our team takes pride in delivering genuine hospitality, and we’re glad our daily services met your expectations. The comfort of our rooms is always a priority, so your feedback means a lot. That said, we’re sorry your experience with our loyalty program didn’t quite match the rest of your stay. Please know we continuously work to enhance all aspects of guest benefits. Finally, our location near South Wharf Promenade and Melbourne Convention Centre is ideal for solo travelers like yourself. We hope it added convenience to your Melbourne adventures. It would be our pleasure to have you return on another occasion. Very best wishes, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Belinda G. Friends - Confirmed reviews ALL

Great stay, wonderful staff, comfy rooms will be booking again

Dear Belinda, Thank you for taking the time to share your thoughts. It’s fantastic to hear your stay at Novotel Melbourne South Wharf was so enjoyable. We’re thrilled our team made such a positive impression and that your room provided the comfort you deserved. Your kind words about our friendly booking process and loyalty benefits truly mean the world to us. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Novotel Melbourne South Wharf Team

Customer review rating 4.5/5

Wayne W. Friends - Confirmed reviews ALL

Excellent location for convention centre.

Dear Wayne, We appreciate your candid feedback; thank you. We are thrilled to hear about your positive experience at Novotel Melbourne South Wharf. It’s wonderful that our proximity to the convention centre added convenience to your trip with friends. We also appreciate your recognition of the Accor ALL App’s ease of use and your continued loyalty as a Gold member. We hope we can welcome you back in the future. Best wishes, Novotel Melbourne South Wharf Team

Other web-users rate our hotel

  • 2,011 reviews 9.2/10 Location
  • 2,553 reviews 8.2/10 Room
  • 2,409 reviews 8.6/10 Service
  • 59 reviews 5.4/10 WiFi
  • 1,071 reviews 8.6/10 Cleanliness
  • 579 reviews 6.5/10 Breakfast
  • 498 reviews 5/10 Value
  • 393 reviews 8.8/10 Vibe

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