Name: Novotel Melbourne South Wharf
Address: SOUTH WHARF, 3006, AUSTRALIA
Telephone: (+61)3/90580444

Novotel Melbourne South Wharf looks forward to welcoming you! In accordance with current requirements, all guests aged 16+ must be fully vaccinated to use any of the hotel outlets and show a valid proof of vaccination on arrival. This hotel is an accredited ALLSAFE hotel - practising the highest of standards in health and hygiene for the comfort and well-being of all our guests. Please be aware that some food and beverage services may be limited. Please contact the hotel directly for further assistance.

Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.3/5 414 reviews

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Description

Novotel Melbourne South Wharf

Hotel that makes every moment matter

On behalf of the entire team at Novotel Melbourne South Wharf, discover South Wharf, the place to meet, dine, shop & stay. For any queries regarding our South Wharf hotel, please contact - Timothy.Cannon@accor.com

Timothy Cannon, Hotel Manager

Discover South Wharf, an ideal location to meet, dine, shop and stay. Novotel Melbourne South Wharf stands proudly in one of Melbourne's oldest locations, the historic South Wharf promenade. In contrast to the maritime docks and cargo sheds, is the contemporary architecture of Melbourne's newest buildings and attractions. The hotel is complemented with direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere's largest meeting space.

On arrival to Novotel South Wharf Hotel, guests are welcomed to the elevated hotel reception level & lobby lounge. Bringing stature to the Southbank Hotel landscape is the shimmering golden tower spanning 26 levels with 347 accommodation rooms & suites. Novotel South Wharf guests enjoy access to a 24 hour fitness centre including cardio & weight training gear. The Southbank accommodation includes complimentary WiFi in all rooms & social spaces so guests stay connected during their South Wharf hotel stay.

For those in need of some retail therapy, the hotel is adjacent to the DFO center, with 180+ retail brands. A short walk from the hotel is Seafarers Bridge, connecting you to Marvel Stadium, Southern Cross Station and the city center.

Hotel extras

Directly connected to Melbourne Convention & Exhibition Centre (MCEC)
Complimentary Wi-Fi in all rooms and social spaces
Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.
24Hr Fitness Centre with the latest cardio and weight training equipment
Neighbouring DFO outlets with 180+ retailer stores

ALLSAFE approved hotel

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

Telephone +61 3 9058 0444

+61 3 9058 0488

By plane
MELBOURNE At 23km / 14 miles
By train
SOUTHERN CROSS At 1km / 0 miles
By train
SOUTHERN CROSS At 1km / 0 miles

GPS:-37.825365, 144.950306

Hotel services

Check-in from 14h00 - Check out up to 11h00

In summary

On site

Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar

MR. CARPANO DINING + BAR

"Melbourne Italian, Made True" Enjoy. Named after Italian distiller Antonio Carpano, the inventor of Vermouth in c1796. Mr Carpano Dining Room is a curated menu of rustic and seasonal Italian dishes.

ALLORA - ESPRESSO + DESSERTS

Allora roughly translates from the Italian phrase 'so, and then' - and is ideal for guests seeking a relaxed café dining option or something on the go. Allora - "La Dolce Vita | The Sweet Life" Enjoy.

Our accommodation(s)

Whether travelling for business or leisure, Novotel Melbourne South Wharf provides sophisticated yet comfortable guest rooms removed from the hustle and bustle of city life. From the hotel's elevated position with floor-to-ceiling windows, each room offers striking views from the city to the bay. Rooms at this stunning Melbourne hotel feature a Novotel Live 'N Dream signature bed, LED Smart TV with media hub, a minibar, work desk and Complimentary Wireless Internet access.

Standard Room with 1 Queen Bed

Accessible room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard Room with 2 Double Beds

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior Room with 1 King Bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Deluxe Room with 1 King Bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: City View Note

*Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Junior City View Suite with 1 King Bed

Max. number of persons: 2
Area: From 34 m² / 365 sq ft
Views: City View Note

*Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Our guest reviews

Awful sleep

Trevor C. Couples - 6/28/2022 Confirmed reviews ALL

Paid for a king Delux room, got two singles pushed together. Had an awful sleep and my girlfriend woke up with a sore back. Asked at the desk why we got two singles pushed together and was told that's what you do sometimes. Was told next time I'll get the king bed but there won't be a next time as I won't be back. It's piss poor paying for a king bed and not getting it. That's not the worse as my girlfriend got a sore back she found it very uncomfortable sitting at the theatre and walking around to the things we had planned to do on Sunday. This was our third trip to Novotel within three months and are planning on going to Melbourne about once a month but won't be using Novotel again.

Dear Trevor C., Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I have updated all the notes about the issues with your previous stay however if you do choose to stay with us again please contact me directly once you have booked so we can organize something special to welcome you back. Sincerely, Rofi Siamsiati Assistant Manager

Great location- convenience

Amanda Families - 6/28/2022 Confirmed reviews ALL

Walked to dinner and shopping. Friendly staff who engaged conversation with my seven year old daughter.

Dear Amanda B., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rofi Siamsiati Assistant Manager

Great place andcwell located

Sue Couples - 6/28/2022 Confirmed reviews ALL

It was a perfect position for us and walking back from restraunts at night. It was great to be able to walk through the convention centre and feel safer. The room was clean and comfortable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rofi Siamsiati Assistant Manager

Great location

Julie D. Families - 6/28/2022 Confirmed reviews ALL

Great location, good amenities, clean tidy rooms

Dear Julie D., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rofi Siamsiati Assistant Manager

Great stay!

Anonymous Families - 6/28/2022 Confirmed reviews ALL

Stayed at the hotel for an event and everything was smooth and easy. The rooms are well appointed and the hotel is accommodating.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rofi Siamsiati Assistant Manager

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