Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 4,926 reviews

Best price
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Novotel Melbourne South Wharf - Image 1
Novotel Melbourne South Wharf - Image 2
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7 Convention Centre Place, 3006 SOUTH WHARF, Australia

Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

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Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Telephone
Fax +61 3 9058 0488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,926 reviews

TripAdvisor Rating  4.5/5  496 reviews

Certificate of excellence 2024

wonderful weekend

Customer review rating 5.0/5

Harry R. Friends - Confirmed reviews ALL

Dear Harry, Thank you very much for this kind review of your recent stay. We are absolutely thrilled that your stay at Novotel Melbourne South Wharf was marked by prompt service during check-in and check-out, as well as the comfort of our suite. It\'s always gratifying to hear that our guests can start their day on a high note with a delightful breakfast, including our highly praised omelets. However, we regret that the process of modifying your booking did not meet the seamless experience we strive to provide. We understand the importance of flexibility and ease in managing reservations and acknowledge that this aspect of your experience was less than ideal. Nonetheless, we are pleased that our suite exceeded your expectations, offering the modern amenities and stylish comfort we are known for. We trust you also enjoyed the diverse attractions and convenience of our prime location adjacent to the South Wharf DFO Shopping Centre and direct access to the MCEC. We look forward to seeing you again soon. Best regards, Novotel Melbourne South Wharf Team

Great stay

Customer review rating 5.0/5

Jenny P. Couples - Confirmed reviews ALL

Dear Jenny, Thank you very much for your kind review. We are thrilled to hear that your stay at Novotel Melbourne South Wharf left such a positive impression. We are delighted that you found our hotel to be lovely, with a focus on maintaining a high standard of cleanliness and presenting a contemporary design for a comfortable experience. Our team takes great pride in ensuring that our guests enjoy the modern comforts and stylish decor that our hotel has to offer. However, we apologize for the initial confusion regarding the price at check-in. We understand that any discrepancy in pricing can cause inconvenience, and we are glad that this was promptly addressed and resolved to your satisfaction. We appreciate your understanding, and it is feedback like yours that helps us refine our processes to ensure accuracy and clarity for our guests. Nonetheless, the location of our hotel is one of its many highlights, with direct access to the Melbourne Convention & Exhibition Centre and a stone\'s throw away from the bustling South Wharf DFO Shopping Centre. We hope you had the opportunity to explore and enjoy the convenience of our central location during your stay. It would be a pleasure to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

Great Location

Customer review rating 4.0/5

Greg F. Couples - Confirmed reviews ALL

Dear Greg, Thank you for taking the time to share your review. We are delighted that you enjoyed the prime location of our hotel, directly across from the South Wharf DFO Shopping Centre and with direct access to the Melbourne Convention & Exhibition Centre. We hope we will have the opportunity to see you again in the future. Best regards, Novotel Melbourne South Wharf Team

Great Stay

Customer review rating 4.0/5

Maddie Friends - Confirmed reviews ALL

Dear Maddie, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed the exemplary service, the comfort of our beds, and the cleanliness of our rooms. It is wonderful to know that the spaciousness of our accommodations contributed to your pleasant experience, and that the breathtaking views from our higher level rooms added that extra touch to your stay. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Novotel Melbourne South Wharf Team

Beautiful hotel

Customer review rating 5.0/5

Claire O. Families - Confirmed reviews ALL

Dear Claire, We would like to thank you for this review about your recent experience in our hotel. It is heartwarming to hear that your stay with us at Novotel Melbourne South Wharf was a memorable one. We are thrilled that you appreciated the preparedness of your room with the cot set up, as well as the courteous nature of our staff who strive to provide a welcoming atmosphere for all our guests, including the little ones. Nonetheless, we regret to hear about the small stain you noticed on the cot. We uphold the highest standards of cleanliness, and it is disheartening when we fall short. Please accept our apologies for this oversight, and rest assured that we are attentive to all feedback to ensure that such instances are isolated and addressed promptly. Finally, it is fantastic that our hotel\'s prime location provided added convenience to your family\'s visit to the Convention Centre, complemented by the nearby selection of shops and dining venues. We are dedicated to creating a comfortable and accessible experience for all our guests. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Novotel Melbourne South Wharf Team

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Other web-users rate our hotel

  • 2,178 reviews 9.1/10 Location
  • 2,782 reviews 8.4/10 Room
  • 2,623 reviews 8.7/10 Service
  • 62 reviews 5.4/10 WiFi
  • 1,159 reviews 8.9/10 Cleanliness
  • 641 reviews 6.9/10 Breakfast
  • 529 reviews 5.1/10 Value
  • 442 reviews 9.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.