Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.4/5 4,226 reviews

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Novotel Melbourne South Wharf - Image 1
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7 Convention Centre Place, 3006 SOUTH WHARF, Australia

Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

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Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Telephone
Fax +61 3 9058 0488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,226 reviews

Customer review rating 3.5/5

Parvane S. Business - Confirmed reviews ALL

Everything was good but the breakfast was average.

Dear Parvane, We would like to thank you for taking the time to review your time at our hotel. We’re pleased to hear your business stay with us met your expectations overall. However, we sincerely regret some aspects of your dining experience fell short. Our team maintains strict freshness standards for all breakfast items and will review your feedback about specific components with our culinary staff. We hope you were able to enjoy our prime location adjacent to the Melbourne Convention Centre and South Wharf Promenade during your visit. We hope to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Jaime M. Couples - Confirmed reviews ALL

Very good. Place is well located. Breakfast us good.

Dear Jaime, It was a pleasure to receive this kind review of your time with us. It is wonderful to hear you had such a positive experience during your stay with us. We are delighted our convenient location and breakfast offerings added to your enjoyable visit. Starting the day with a satisfying meal is important, and we’re glad you appreciated the variety available. Being steps away from Melbourne’s vibrant attractions and transport links makes exploring easy, and we’re thrilled this enhanced your stay. We look forward to welcoming you back on a future occasion. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Damo P. Families - Confirmed reviews ALL

Great motel just no where to get a quick bite to eat.

Dear Damo, Thank you for choosing our hotel. We are thrilled to hear you had a brilliant stay with us at Novotel Melbourne South Wharf. It’s wonderful to know our modern facilities and attentive team, especially the reception staff on level 5, contributed to your family’s experience. We take pride in creating memorable moments for our guests. That said, we regret the limited quick dining options nearby affected your visit. We’re also sorry your experience with our loyalty program didn’t fully meet expectations and will share your feedback for review. Nonetheless, we’re delighted our central location across from South Wharf DFO and the Melbourne Convention Centre offered convenient exploration opportunities during your stay. We look forward to welcoming you for another pleasant stay. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 4.5/5

Lorincz S. Business - Confirmed reviews ALL

There is a girl on the ground floor that welcomes guests - she has been around for a while as ive seen her previously. She is fun, welcoming and greets everyone. I dont know her name but her customer service is great

Dear S., Thank you for sharing such a valuable review. We are delighted to hear about your positive experience at Novotel Melbourne South Wharf. Our team takes pride in creating welcoming moments, and we are thrilled this resonated with you. The genuine connections our staff build with guests like you make our greatest reward. We will share your kind words about both our reception and bar teams during our next daily briefing. That said, we appreciate your feedback about menu variety. While our chefs craft seasonal Italian dishes at Mr. Carpano Dining, we understand the value of diverse options and will discuss this with our culinary team. Finally, we are glad you found value in converting your ALL Silver status benefits to Qantas Points. This flexibility remains one of our loyalty program’s most popular features, alongside perks like your welcome drink. We hope we have the opportunity of seeing you again in the future. Kind regards, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Liyana W. Couples - Confirmed reviews ALL

Nice location

Dear Liyana, It was a pleasure to receive your kind feedback. We’re thrilled to hear your time with us was so enjoyable. It’s wonderful to know our convenient booking process through the Accor ALL App worked seamlessly for you. As valued Gold members, your continued trust in our loyalty program means a great deal to our team. That said, we regret any disappointment with our dining offerings. While our breakfast buffet features seasonal produce and made-to-order eggs, we’ll certainly review guest preferences to enhance variety. Finally, we’re delighted our prime location near South Wharf Promenade added convenience to your Melbourne visit. The direct Convention Centre access and riverside setting remain highlights we’re proud to offer. We look forward to welcoming you back. Best wishes, Novotel Melbourne South Wharf Team

Other web-users rate our hotel

  • 1,945 reviews 9.3/10 Location
  • 2,427 reviews 8.2/10 Room
  • 2,293 reviews 8.6/10 Service
  • 60 reviews 4.8/10 WiFi
  • 1,032 reviews 8.5/10 Cleanliness
  • 556 reviews 6.6/10 Breakfast
  • 465 reviews 5.1/10 Value
  • 376 reviews 9/10 Vibe

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