Novotel Melbourne South Wharf

Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.3/5 414 reviews

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Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

ALLSAFE approved hotel

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

  • By plane

    MELBOURNE At 23km / 14 miles

  • By train

    SOUTHERN CROSS At 1km / 0 miles

  • By train

    SOUTHERN CROSS At 1km / 0 miles

GPS:-37.825365, 144.950306

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

Whether travelling for business or leisure, Novotel Melbourne South Wharf provides sophisticated yet comfortable guest rooms removed from the hustle and bustle of city life. From the hotel's elevated position with floor-to-ceiling windows, each room offers striking views from the city to the bay. Rooms at this stunning Melbourne hotel feature a Novotel Live 'N Dream signature bed, LED Smart TV with media hub, a minibar, work desk and Complimentary Wireless Internet access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  414 reviews

TripAdvisor Rating  4.5/5  424 reviews

Awful sleep

Customer review rating 0.5/5

Trevor C. Couples - Confirmed reviews ALL

Paid for a king Delux room, got two singles pushed together. Had an awful sleep and my girlfriend woke up with a sore back. Asked at the desk why we got two singles pushed together and was told that's what you do sometimes. Was told next time I'll get the king bed but there won't be a next time as I won't be back. It's piss poor paying for a king bed and not getting it. That's not the worse as my girlfriend got a sore back she found it very uncomfortable sitting at the theatre and walking around to the things we had planned to do on Sunday. This was our third trip to Novotel within three months and are planning on going to Melbourne about once a month but won't be using Novotel again.

Dear Trevor C., Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I have updated all the notes about the issues with your previous stay however if you do choose to stay with us again please contact me directly once you have booked so we can organize something special to welcome you back. Sincerely, Rofi Siamsiati Assistant Manager

Great location- convenience

Customer review rating 4.5/5

Amanda Families - Confirmed reviews ALL

Walked to dinner and shopping. Friendly staff who engaged conversation with my seven year old daughter.

Dear Amanda B., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rofi Siamsiati Assistant Manager

Great place andcwell located

Customer review rating 5.0/5

Sue Couples - Confirmed reviews ALL

It was a perfect position for us and walking back from restraunts at night. It was great to be able to walk through the convention centre and feel safer. The room was clean and comfortable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rofi Siamsiati Assistant Manager

Great location

Customer review rating 4.5/5

Julie D. Families - Confirmed reviews ALL

Great location, good amenities, clean tidy rooms

Dear Julie D., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rofi Siamsiati Assistant Manager

Great stay!

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Stayed at the hotel for an event and everything was smooth and easy. The rooms are well appointed and the hotel is accommodating.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rofi Siamsiati Assistant Manager

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