ibis Styles Kingsgate Hotel 3 stars

TripAdvisor rating 3.0/5 1,565 reviews
ibis Styles Kingsgate
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Hotel extras

  • Web corner and free Wi-Fi in the entire hotel area

  • In central Melbourne location with easy access to tourist attractions within free tram zone

  • The hotel is undergoing a design transformation of guests rooms

  • 192 guest rooms with Family rooms available

  • Laundry and Dry Cleaning service is available in the hotel

Services in the hotel and nearby

Check-in from 13h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE TULLAMARINEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • 1 restaurant(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • Copy/print service available
Information message

Please note ibis Styles Kingsgate is currently going through renovation works. The works will take place Monday - Sunday from 08:00 until 18:00. You may experience minor disturbances. All hotel facilities will operate as per normal.

Hotel location

ibis Styles Kingsgate

131 King Street
3000
melbourne
australia

Tel: +61396294171

Fax: (+61)3/96297110

Contact email

Check-in from 13h00

Check out up to 10h00

  • SOUTHERN CROSS :   Southern Cross

  • YARRA TRAMS :   TRAM 109 BOURKE ROAD

  • By plane

    MELBOURNE TULLAMARINE At 25.01km / 15.54 miles - Shuttle paying

  • By boat

    Princes Pier At 5km / 3.11 miles

  • By boat

    Station Pier At 5km / 3.11 miles

  • By train

    Flinders St Station At 1km / 0.62 miles

  • By train

    SOUTHERN CROSS At 0.4km / 0.25 miles

  • By train

    Spencer St Station At 0.2km / 0.12 miles

GPS :-37.816933, 144.955978

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room 1 Double Bed

  • Max. number of persons: 2
  • Area: From 15
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 15
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Room 1 Double Bed

  • Max. number of persons: 2
  • Area: From 15
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 16
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 20
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Family Room 1 Double and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 23
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Economy Plus Room 1 Double Bed

  • Max. number of persons: 2
  • Area: From 14
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Single bed room

  • Max. number of persons: 1
  • Area: From 9
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

Kingsgate Cafe

Type of cuisine: International

Kingsgate Cafe provides a cosy place to relax with wood panelling and lead light that adds to the hotel's historic ambience. The cafe with a balcony overlooking leafy King Street, offers a hearty breakfast each morning providing a range of options.

Our guest reviews for
ibis Styles Kingsgate

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

3,401 reviews

tripadvisor

TripAdvisor Rating 3.0/5

1,565 reviews

Good

Customer review rating 3.8/5

Ben Business - 04/12/2019 Confirmed reviews ALL

Very good

Dear Ben H., Thank you kindly for sharing with us. We look forward to welcoming you back soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Pleasant, corridors are very unappealing but staff are friendly.

Customer review rating 3.8/5

Hayley Business - 04/12/2019 Confirmed reviews ALL

My stay was pleasant, room was clean, staff were nice and it is in a good location. Only comments would be my room smelt a bit stale as though no one has stayed in it for a while, the water from the shower goes everywhere and the corridors are very dark and unappealing.

Dear Hayley T., Thank you kindly for choosing our hotel and for taking the time to write a review. We appreciate you highlighting the areas that we do well and what we can improve on. We certainly agree that the hotel’s interiors are due for an upgrade. We have completed over 70% of the guestroom refurbishments - our programme will be continuously going on for another year and we hope this will make our hotel a better environment in the future. Thank you again for your feedback and we hope that we will have the opportunity to welcome you back for another visit in the near future. Kind regards, Management Team

Melbourne for a conference

Customer review rating 3.8/5

Anonymous Business - 04/12/2019 Confirmed reviews ALL

This hotel is definitely a budget hotel. You get what you pay for which for our stay met our needs ok.

Dear Joanne M., Thank you for your thoughts and comments on your recent stay. We are delighted that the hotel suited your needs for a short stay and we look forward to welcoming you back to the hotel again soon. Sincerely, Management Team

City Stay

Customer review rating 3.8/5

Jenny K. Solo - 03/12/2019 Confirmed reviews ALL

I had a good experience at Ibis Styles. The hotel is in a perfect location in the city close to public transport, restaurants and other shops. The bed was comfortable, the room dark and very clean. Staff were helpful and courteous.

Dear Jennifer K., Thank you for taking the time to write such a kind review after your recent stay with us. It was a pleasure to have you! Thank you for bringing your experience to our attention and hope we will see you again in the near future. Kind regards, Ibis Styles Kingsgate Hotel Team

Value for money

Customer review rating 3.8/5

Hidenin Business - 03/12/2019 Confirmed reviews ALL

Great bathroom and quiet room. Single room is a bit tiny but it had everything I needed to have a good night sleep.

Dear Sooja H., Thank you kindly for staying with us and sharing your feedback. Glad you enjoyed your stay and we look forward to welcoming you back again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

ok

Customer review rating 3.8/5

Ranae S. Families - 03/12/2019 Confirmed reviews ALL

The hotel has a great location but is lacking in the room department. The room was so small we had no where to put our suitcases or even walk around the beds. As for being recently renovated, it is terrible!!! it is far from clean,neat and modern. Also there is a night club next door if you are bothered by noise. The entrance also had no ramp to bring up your luggage.

Dear Ranae s., Thank you kindly for your visit and taking the time to pass on the feedback regarding your stay. Please accept our sincere apologies for not meeting your expectations. Your comments have been passed along for review and we hope that we can still look forward to welcoming you back in the future. Kind regards, Management Team

Adequate

Customer review rating 3.8/5

Sandra E. Friends - 03/12/2019 Confirmed reviews ALL

Good Location, comfortable rooms, easy access to public transport, helpful, pleasant staff.

Dear Sandra E., Thank you so much for taking the time to share your feedback, it is greatly appreciated. Great to hear you enjoyed your stay with us and we look forward to welcoming you back again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Disappointing.

Customer review rating 3.8/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

I was disappointed with the room & unaware when I booked that the hotel would be undergoing renovation.

Dear Anthea P., Thank you for your feedback following your recent stay with us, we apologise for any inconvenience you have experienced due to the renovation. As you are aware during your time here, the Hotel is currently undergoing an extensive renovation program; we have contacted all of the travel agents and booking sites back in November 2016 to disclose information about renovations at booking time. We are sorry that you were not informed of the current renovation prior to your stay; please accept our apologies. We hope we can accommodate you again at the hotel in the near future to enjoy the hassle free and relaxing stay you deserve. Kind regards, Management Team

Staff attentive to requests

Customer review rating 3.8/5

Anonymous Families - 02/12/2019 Confirmed reviews ALL

Quiet room was provided & staff informed about current renovation.

Dear Joel R., Thanks for staying with us and sharing your feedback. Glad you enjoyed your stay and we look forward to welcoming you back again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Pleasant experience

Customer review rating 3.8/5

Broderick Business - 01/12/2019 Confirmed reviews ALL

The hotel was perfectly adequate for my needs. Hotel staff were very friendly and helpful at check-in/check-out. Room was clean and comfortable. Would have liked a few more options at breakfast (eg. muffins/pastries) although it was good to have the option of a simple continental or cooked breakfast.

Dear Broderick P., Thank you for your recent feedback- we certainly appreciate the comments. Glad to read you found the hotel suiting you needs and that the staff were friendly and welcoming. Please note that your feedback in relation to our breakfast on offer has certainly been taken on board and will be discussed with the Team. It was a pleasure to have you stay with us and we look forward to your next visit. Kind regards, Ibis Styles Kingsgate Hotel Team
Customer review rating 3.8/5

Anonymous Business - 01/12/2019 Confirmed reviews ALL

Clean room, newly decorated. Building work was noisy.

Dear Tamsin C., Thank you kindly for passing on your feedback. We have completed over 70% of the guestroom refurbishments. This has seen the rooms fitted with new double-glazed opening windows, new carpet, bright bathrooms, room furniture, artwork, individual heating / cooling, and new beds for a peaceful night’s sleep. Our major renovation project is due to be completed in a years’ time the team is working hard to continually improve and maintain service standards in all areas of the hotel under challenging working conditions. It was our pleasure to have you stay with us and we look forward to welcoming you back again soon. Kind regards, Management Team

We thoroughly enjoyed our stay

Customer review rating 3.8/5

Sue L. Families - 30/11/2019 Confirmed reviews ALL

We loved everything about our stay there

Dear Sue L., We are so thrilled to read your lovely review and we most certainly hope you will come back to visit us again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Very comfortable

Customer review rating 3.8/5

Tai P. Friends - 28/11/2019 Confirmed reviews ALL

We only needed somewhere to sleep so it was very comfortable for that, something that did bother me was at night the blue light from the tv was very bright

Dear Chey R., Thank you kindly for sharing with us about your recent stay. Your comments have been passed on for review and we look forward to seeing you again soon. Kind regards, Ibis Styles Kingsgate Hotel Team
Customer review rating 3.8/5

Anonymous Families - 28/11/2019 Confirmed reviews ALL

I always use ibis Kingsgate as my stay motel in Melbourne I am single lady in my 60s and l feel safe when l stay The staff are helpful and look after me respectively My last stay was with my daughter and grandson .. he has a heart condition and had a visit to the Royal children’s hospital He loved the lift and breakfast eating 2 toast 2 weetbix and a bowl of Nutri grain and a bowl of yogurt and apple juice He is 9 and never eats breakfast Top marks to the staff up grading us to a bigger room as well I travel a lot so it is a wonderful spot close to the station and the bus to the airport I spent a week there in September For me it is the perfect spot Well done Ibis To you all at Kingsgate Thanks for looking after me this year Merry Christmas to you all Have a happy safe Christmas Regards Jan Lynchn

Dear Jan L., Thank you so much for taking the time to write such a lovely review after your recent stay with us. It was a pleasure to have you!!! We are so thrilled to read your comments and we most certainly look forward to keep welcoming you on your future visits with us. Kind regards, Ibis Styles Kingsgate Hotel Team

Comfortable hotel with friendly staff

Customer review rating 3.8/5

Terry Business - 28/11/2019 Confirmed reviews ALL

Recently refurbished rooms. Very small, but comfortable. The staff are extremely friendly and helpful, and made the overall experience very enjoyable. The location is unbeatable, very central. I will have no hesitation staying there again.

Dear Terrence S., Thank you kindly for your detailed review. We are very pleased to read that you enjoyed your stay with us and look forward to welcoming you back on your next visit. Sincerely, Ibis Styles Kingsgate Hotel Team

Road construction noise for the whole night

Customer review rating 3.8/5

Mw Couples - 28/11/2019 Confirmed reviews ALL

as above. Could not sleep at all and had a long road trip the next day.

Dear Mitchell W., We sincerely apologise for the noise disturbance you experienced during your stay and for the impact this had on your sleep. Essential services works are always challenging and are determined by the council as to when they can be undertaken. Please note that we are as proactive as possible with the City Council to ensure we reduce and miniseries any disruptions. We hope we can accommodate you again at the hotel in the near future to enjoy the hassle free and relaxing stay you deserve. Sincerely, Management Team

Great location and comfortable room

Customer review rating 3.8/5

Karen Families - 27/11/2019 Confirmed reviews ALL

Easy check-in and close to transport.

Dear Karen R., Thank you for taking the time to give such a kind review. It was a pleasure to have you stay with us and we look forward to your next visit. Sincerely, Ibis Styles Kingsgate Hotel Team

Mr

Customer review rating 3.8/5

Peter H. Business - 25/11/2019 Confirmed reviews ALL

When to current renovations are complete, I am sure the experience will improve. Navigating the maze of corridors was a challenge. Reception staff were generally very helpful and friendly/welcoming. Room OK but small. Dooner cover had marks that looked like blood on it. Hotel particularly conveniently located for my purposes (Southern Cross Station, Bourke Street. Overall satisfied with the accommodation, I would return for similar requirement in furure

Dear Peter H., Thank you for choosing our hotel and for taking the time to write a review. We appreciate you highlighting the areas that we do well and what we can improve on. Please note that we have alerted housekeeping to investigate the issue you mentioned and make sure all of our rooms are presented to our guests in the best possible manner and condition. We have passed on your comments for review and we look forward to seeing you again soon. Kind regards, Management Team

Always friendly and accomodating staff,clean and tidy room

Customer review rating 3.8/5

Jules Couples - 25/11/2019 Confirmed reviews ALL

When coming to Melbourne which is quite often we used to go to different motels.We discovered Ibis Kingsgate and always stay here now.Value for money,close to everything and great staff.

Dear Julie, Thank you kindly for your great review and loyalty. We appreciate the feedback and the custom and we look forward to keep welcoming you on your future visits with us. Kind regards, Ibis Styles Kingsgate Hotel Team

I Understand renovations are underway but there was literally no water pressure.

Customer review rating 3.8/5

N B. Couples - 22/11/2019 Confirmed reviews ALL

Harrison Ford starring in The Witness. Wet towels replacing a shower to freshen up

Dear Nicholas B., Thank you for taking the time to share your feedback. Please accept our sincere apologies for the inconveniences you experienced regarding the water pressure during your time in our hotel. Please rest assured that this issue has now been rectified. Thanks again and we hope to have the opportunity to welcome you back in the near future. Sincerely, Management Team
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