Positive - good location Negatives - Old hotel. Shabby interior and rooms. Asked for high floor- got low floor. Asked for double room and got two single beds and a tiny room. Not great as a platinum Accor member! Bedside lamp didn’t work No bar/ restaurant. Tiny fitness room. Accor team, this hotel needs a major renovation or set it free from your brand - it is doing you no favours. Thanks

Although booked for two people there was only one towel, this was attended to quickly and politely. We did find empty biscuit packets under a bed, but the room was clean apart from that accidental discovery. Buffet breakfast is continental unless you wish to pay extra and limited but pleasant. Lift noise is an issue if you are a light sleeper. My room was not neat the lift (this time) but I could still hear it in the background.

Wow - what a delight Somewhat concerned by the existing overall score showing on Trip advisor, but I could not have been more pleased with my stay at the IBIS Kingsgate. I could not fault my room (no 249) which had been recently renovated with high quality fittings. The bathroom shower alcove was excellent, along with the bedding, sleep quality and cleanliness. Well done to everyone involved! In staying here this week, as a heads up, there is work continuing renovating rooms, but this is done discretely and during the days.

Great location for what we were in Melbourne for. Unfortunately, there was a strange smell, the bathroom door wouldn't close properly, it was some what dirty, especially in the bathroom, and had a rough sleep due to paper thin pillows.

Small but perfectly formed and clean room. Well worth the money. Quite handy to Swanson St Railway station and the Melbourne Convention and Entertaiment Centre. Handy to the shops too. Continental breakfast was underwhelming and no choice to add an egg or bacon

Although the hotel is very old and the room is small but had been recently renovated, it was adequate to our needs. i was impressed with their attention to detail. it is the little things that make a stay comfortable. Reception was excellent, and breakfast, though simple, was very good. Location is good, just a short walk to Southern Cross station. I would stay here again.

A great location, amazing value room which included add on breakfast for $1. Perfect for the one person for an early morning work start in central Melbourne Undergoing renovations but this was managable noise wise. Happy helpful staff.

We booked a double room and were upgraded but this upgraded one was small so would hate to see original room. Overall it wasnt too bad as a motel/hotel is there for sleeping in so not too bad. We hung our "clean room" ticket on door sunday but they missed the room. We came back after 10pm and nothing was done. They provided s with fresh towels but no new sheets. It was Sunday night so didnt expect a full clean at night but day yes

Comfortable, clean, nicely renovated room (though small), new ensuite excellent, bed very comfortable, good value for money. Very short walk from Southern Cross Station. Just what I needed for a short overnight stopover.

The ibis styles Kingsgate is a fantastic hotel for people that just want somewhere to stay. It has all the amenities you need and fantastic sized clean rooms. It is within close proximity to the train and bus station and also the central business district. If we are ever in Melbourne again will definitely stay there again as the staff are very polite and welcoming.

An old hotel with charm and character. Its a simple but comfortable hotel. Staff at reception are eager to help and they make you feel welcomed. Breakfast is simple but for $11 for a buffet breakfast which includes four different types of bread for toasting, fruit, pancakes, cereal, juices and tea and coffee it's great add $6 and you can get a cooked brekky of eggs your way, bacon, mushrooms, tomato and a hash brown which will certainly keep you going. they have just installed a gym in the hotel which is basic but you can certainly get the heart going with what they have on offer. Reception is 24/7 and as i said the staff are fantastic, any problems they want to help. The hotel is currently doing renovations but this is to improve the hotel and facilities. Definitely will be back and i highly recommend this hotel. Its centrally located to public transport, sky bus and the cbd.

The hotel is one the several good choices for accommodation if you are staying downtown Melbourne. Many attractions are within a walking distance, and the train station is right around the corner. You can't miss it."

I chose this hotel because of its low cost and close proximity to the Southern Cross station. Prior to my arrival I have read reviews about the poor conditions of the hotel and it being a rather old building. But I decided to go ahead as I trusted the Ibis Styles brand and also the Accor hotels management. And I was not disappointed at all. I was assigned a very comfortable room and given vouchers for complimentary coffee at the cafe as an Accor Hotels club member.The continental breakfast (cost A$1 per pax as I did the room reservation directly with the Accor hotels website) was a good spread and sufficient. I will definitely stay at this hotel in my next trip to Melbourne.

I recently stayed in one of the superior single rooms for 4 nights. The room is well-proportioned and has every convenience one could possibly want. The staff were extremely helpful when I needed directions to get to a particular shop in a suburb with which I am unfamiliar. They pointed out the right tram to take and where to go from there. My room was always well serviced with fresh towels and breakfast here is always a delight.Finally the location is fabulous with its proximity to Southern Cross station and the Skybus to the airport. It is also in the free tram zone. I do not think that better value can be found for a stay in Melbourne.

The different layouts of the recently refurbished twin rooms that my friend and I stayed in (before and after our fabulous 2 day Ride's Great Ocean Road Tour) are roomy enough for 2, practical and clean. The only suggestion I have as in improvements, is that it would be nice to include drinking chocolate sachets in with the coffee, tea and sugar condiments in the rooms.The staff were pleasant, friendly and helpful in all areas.:DThe continental breakfast was satisfactory, though the Pancake Machine had problems working, (the staff did do their best to solve the issues which worked at times) so another option like croissants or small savoury and sweet muffins would have been a good idea as there was no other similar options - just toast (which did include fruit loaf), cereals, a little fruit and yogurt, and a type of rice porridge. If you wanted a hot cooked or Full Breakfast, then you pay an additional $6, and order it at the counter (a-la-carte not buffet, which is probably a good thing).It was great that we could leave our luggage overnight in the locker room at the Hotel, that we didn't take with us on the 2 day tour, and also for most of the day after we had checked out, with no fees/charges applied. All in all it was a very pleasant stay, and I will definitely stay there again as long as the price is reasonable (under $135 a night incl breakfast).