ibis Styles Kingsgate 3 stars

Customer review rating (ALL Rating) 4.1/5 239 reviews

Best price
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131 King Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Web corner and free Wi-Fi in the entire hotel area

  • In central Melbourne location with easy access to tourist attractions within free tram zone

  • The hotel is undergoing a design transformation of guests rooms

  • 195 guest rooms with Family rooms available

  • Laundry and Dry Cleaning service is available in the hotel

Our accommodation(s)

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Hotel location

ibis Styles Kingsgate

131 King Street
3000 MELBOURNE
Australia

GPS:-37.816933, 144.955978

Telephone
Fax +61 3 9629 7110

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Continental Buffet Breakfast Struggling to get out of bed? From 7:00AM to 10AM, and up to 11AM on weekends, the ibis Styles breakfast will give you the energy needed to start your day off on the right foot.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  239 reviews

TripAdvisor Rating  3.0/5  1,636 reviews

A good budget hotel!

TripAdvisor rating 4.0/5

C9813SUtimm TripAdvisor review

I stayed at this hotel in a single room for a conference. It was definitely a budget option, but this was exactly what I needed! For a budget room it actually felt reasonably spacious. I had space to get out a full ironing board and iron my clothes, and walk around still. It had a fridge and kettle, so I was even able to prepare basic food for myself and save some money. Bed was quite comfortable, and the hotel was quiet and clean. It was in a great location, right near the train station and very close to tram stops. This made my life very easy for this conference, and meant that I could get plenty of rest! The staff were very friendly and helpful, and even lent me a bowl and some cutlery so I could have weet-bix in my room for breakfast.

Dear C9813SUtimm, Thank you for your review! We're delighted to hear that our budget friendly accommodation met your needs during your conference. It's great to know that you found the room spacious, comfortable, and well equipped. We're also so pleased that our location and staff added to your positive experience. We hope to welcome you back for another enjoyable stay in the future. Best regards, ibis Styles Kingsgate Hotel

Lovely staff, marvellous location, great hotel

TripAdvisor rating 5.0/5

979marianneg Solo travel - TripAdvisor review

Have stayed here for 2-4 nights twice recently. Great location close to Southern Cross Station and trams, perfect if going to theatre or sports or exploring the CBD. Really clean, comfortable and cosy. Amazing staff, all perfect.

Dear 979marianneg, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and appreciated our convenient location, cleanliness, and comfort. It's especially heartening to know that our staff made a positive impression on you. We look forward to welcoming you back for another great stay in the near future. Best regards, ibis Styles Kingsgate Hotel

Awful stay

TripAdvisor rating 1.0/5

Gordon M Couples - TripAdvisor review

Had booked a five night stay, ended up leaving after a night as the traffic was so loud outside, and combined with the sound of construction, made sleeping impossible. The room was small, dated, and the bed uncomfortable. Far better hotels in the area to stay at for a similar price.

Dear Gordon M, Thank you for sharing your feedback. I'm very sorry to hear that your stay with us was not up to your expectations. We sincerely apologise for the inconvenience caused by the noise from traffic and construction, as well as the discomfort with the room and bed. We understand how important a good night's sleep is and regret that we fell short during your visit. If you have any further details you'd like to share or discuss please don't hesitate to reach out to us directly. We hope you'll consider giving us another chance in the future to provide you with a more pleasant stay. Kind regards, ibis Styles Kingsgate Hotel

Staff Service

TripAdvisor rating 4.0/5

Denny258 Couples - TripAdvisor review

Staff are friendly and happy to help. They replaced a brand new kettle for me as the old didn't work properly.

Dear Denny258, Thank you so much for your kind words! I'm glad to hear our team was friendly and quick to help. Thank you for giving us the opportunity to replace the kettle for you and make your stay more comfortable! We look forward to welcoming you back soon! Best regards, ibis Styles Kingsgate Hotel

Great value but yet to address issues raised in previous (2019) review

TripAdvisor rating 4.0/5

ThinController TripAdvisor review

I recently stayed again at Ibis Styles Kingsgate Hotel for five nights, this time on the sixth floor. Further to my May 2019 review of the hotel, some additional comments: * Soap and shampoo in the bathroom is now delivered via dispensers, * Although there are only two lifts serving the six floors, there were very few times during our stay that we had to wait for a lift. * The guest laundry on the first floor requires $1 coins to operate; laundry powder is available for purchase from reception. * Entry to the hotel is challenging for people with mobility issues as there are stairs at the entrance. Unfortunately a couple of the areas I mentioned in my last review where the hotel could be improved have not been addressed: * There is still nowhere specific in the room to put a suitcase - we ended up having to put our suitcase on the desk. I (again) hope the hotel considers providing collapsible suitcase stands in the future. * The coffee provided in the room is still powdered International Roast. While some people may think this is being very picky, the only hotel in the Accor brand that I have previously associated this coffee with is Ibis Budget. At $136/night (including the continental breakfast for 2), the Ibis Styles Kingsgate still offers excellent value in an inner-city location and we would be happy to return, TC

Dear ThinController, Thank you for your detailed feedback on your recent stay at Ibis Styles Kingsgate Hotel. We appreciate your thorough review and are pleased to hear that you found value in our offerings, including the convenient location and efficient elevator service. We've taken note of your observations regarding the areas where improvements are needed. We understand the importance of addressing guest concerns and strive to enhance our guests' experiences whenever possible. We appreciate your continued support and loyalty to our hotel despite these areas of concern. Your feedback is invaluable as we continuously work towards providing an exceptional experience for all our guests. We look forward to welcoming you back on your next visit to the area. If you have any further suggestions or requests, please don't hesitate to reach out to our team directly. Warm regards, ibis Styles Kingsgate Hotel

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Other web-users rate our hotel

  • 1,784 reviews 9.7/10 Location
  • 2,004 reviews 5.8/10 Room
  • 1,202 reviews 8.7/10 Service
  • 84 reviews 4.8/10 WiFi
  • 1,242 reviews 3.6/10 Comfort
  • 890 reviews 5.3/10 Cleanliness
  • 284 reviews 6.5/10 Breakfast
  • 9 reviews 2.9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.