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ibis Styles Kingsgate Hotel 3 stars

TripAdvisor rating 3.0/5 1,570 reviews
ibis Styles Kingsgate
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Room 1

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Hotel extras

  • Web corner and free Wi-Fi in the entire hotel area

  • In central Melbourne location with easy access to tourist attractions within free tram zone

  • The hotel is undergoing a design transformation of guests rooms

  • 192 guest rooms with Family rooms available

  • Laundry and Dry Cleaning service is available in the hotel

Services in the hotel and nearby

Check-in from 13h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE TULLAMARINEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • 1 restaurant(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • Copy/print service available
Information message

Please note ibis Styles Kingsgate is currently going through renovation works. The works will take place Monday - Sunday from 08:00 until 18:00. You may experience minor disturbances. All hotel facilities will operate as per normal.

Hotel location

ibis Styles Kingsgate

131 King Street
3000
melbourne
australia

Tel: +61396294171

Fax: (+61)3/96297110

Contact email

Check-in from 13h00

Check out up to 10h00

  • SOUTHERN CROSS :   Southern Cross

  • YARRA TRAMS :   TRAM 109 BOURKE ROAD

  • By plane

    MELBOURNE TULLAMARINE At 25.01km / 15.54 miles - Shuttle paying

  • By boat

    Princes Pier At 5km / 3.11 miles

  • By boat

    Station Pier At 5km / 3.11 miles

  • By train

    Flinders St Station At 1km / 0.62 miles

  • By train

    SOUTHERN CROSS At 0.4km / 0.25 miles

  • By train

    Spencer St Station At 0.2km / 0.12 miles

GPS :-37.816933, 144.955978

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room 1 Double Bed

  • Max. number of persons: 2
  • Area: From 15m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 15m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Room 1 Double Bed

  • Max. number of persons: 2
  • Area: From 15m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 16m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 20m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Family Room 1 Double and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 23m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Economy Plus Room 1 Double Bed

  • Max. number of persons: 2
  • Area: From 14m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Single bed room

  • Max. number of persons: 1
  • Area: From 9m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

Kingsgate Cafe

Type of cuisine: International

Kingsgate Cafe provides a cosy place to relax with wood panelling and lead light that adds to the hotel's historic ambience. The cafe with a balcony overlooking leafy King Street, offers a hearty breakfast each morning providing a range of options.

Our guest reviews for
ibis Styles Kingsgate

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

3,477 reviews

tripadvisor

TripAdvisor Rating 3.0/5

1,570 reviews

Very enjoyable

Customer review rating 3.8/5

Brianna S. Friends - 15/01/2020 Confirmed reviews ALL

I loved the friendly staff and clean building and rooms

Dear Brianna S., Thank you kindly for taking the time to share your feedback, this is much appreciated. We pride ourselves on good clean accommodation along with warm friendly staff, so we are happy to see that reflected on your last visit. We look forward to welcoming you back again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Better than expectation

Customer review rating 3.8/5

Fajar S. Families - 10/01/2020 Confirmed reviews ALL

The receptionist were very helpfull and managed to provide us two rooms next to each other. The breakfast was a good deal for the price ($1) . Location was very strategic, close to southern cross station and makes it easy to travel arround Melbourne.

Dear Fajar S., Thank you for sharing with us. Great to read that you had an enjoyable stay and we look forward to welcoming you back soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Good sleep

Customer review rating 3.8/5

Anonymous Business - 08/01/2020 Confirmed reviews ALL

The room was very small but comfortable. Sadly the experience was ruined by the AC. It would be a lot better if the AC is not directly directed at the bed, or perhaps some sort of device can be installed to redirect the blow of the AC.

Dear Billy W., Thank you for taking the time to complete our online survey following your recent stay at our hotel- we do appreciate it. We have noted your concerns and wherever possible we will address them. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Ibis Styles Kingsgate Hotel Team

Disappointing

Customer review rating 3.8/5

A Families - 08/01/2020 Confirmed reviews ALL

Old building with no sunlight (small, dark windows) and terrible small form the nearby kitchen. Walls thin as a paper - could here people breathing next door (not to mention anything louder). Small rooms. Great location was its only advantage.

Dear Agnieszka M., Sorry to hear that some aspects of the hotel did not suit your requirements. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Sincerely, Management Team

Cheapest and largest one you can find in city

Customer review rating 3.8/5

Naldo Families - 08/01/2020 Confirmed reviews ALL

Big space. Family room good for 4 people. Downside, parking is 25 dollars for 24 hours and need to walk 5 minutes from the hotel. Overall, satisfied customer.

Dear Monica R., Thank you for sharing with us. Glad to read that you had an enjoyable stay and we look forward to welcoming you back soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Comfortable, convenient & reasonable.

Customer review rating 3.8/5

Koula Families - 08/01/2020 Confirmed reviews ALL

Great location, happy staff, the rooms were spacious & comfortable for our family. Breakfast was reasonable & pleasant.

Dear Kyriakoula K., Thank you for highlighting everything you liked and we did well. Pleased you had a fantastic stay and we look forward to seeing you again in the near future. Sincerely, Ibis Styles Kingsgate Hotel Team

good

Customer review rating 3.8/5

Kharismawan Families - 08/01/2020 Confirmed reviews ALL

its very good, but please vacuum cleaner the carpet, i feel little bit itchy there. but overall your hotel has good services, specially the staff is very kind and always smile to us. thank you

Dear Kharismawan S., Please accept our sincere apologies for the lapse in service you have received from our Housekeeping team - we are following up with our Executive Housekeeper on your comments. We are glad that you felt well looked after by our reception staff and hope to have the opportunity to welcome you back in the near future. Kind regards, Management Team

Service with a Smile.

TripAdvisor rating 3.0/5

gregoryjamesf2017 Solo travel - 08/01/2020 TripAdvisor review

As a regular I keep coming back because the staff are brilliant. The hotel is going through renovations which the staff try their hardest to keep the inconvenience to a minimum. They have a continental breakfast available or you can upgrade to a full cooked breakfast which is my favourite. All in all a decent hotel in the heart of the city for a great price with an awesome smile.

Dear Greg, Thank you kindly for your loyalty, understanding and great review. We work really hard to offer the best service in the best possible environment, so we are happy to see that reflected on your last visit. Thank you for sharing your experience and we look forward to keep welcoming you on your future visits with us. Kind regards, Ibis Styles Kingsgate Hotel Team

Friendly Staff

Customer review rating 3.8/5

Chris Families - 07/01/2020 Confirmed reviews ALL

Satisfied with the service.

Dear Chee Phong T., Thank you for your kind words about our service and staff, we are happy to read that you enjoyed your time with us and we hope to see you again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

happy with the service but there is something missing in the room ( hairs conditioner )

Customer review rating 3.8/5

Dai N. Families - 07/01/2020 Confirmed reviews ALL

verry happy , friendly staff , helpful

Dear Dai N., Thank you for sharing with us about your recent stay. Your comments have been passed on and we look forward to seeing you again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Not worth the price

Customer review rating 3.8/5

Jeanne G. Couples - 06/01/2020 Confirmed reviews ALL

When it is stated 'Breakfast Included' a FULL breakfast is expected, not a Continental breakfast. When I asked about the steps into the hotel, I didn't realize there would be so many or so steep, I is difficult for a aged person to carry a suitcase up those steps, and no assistance is ever offered. Not a hotel to be recommended.

Dear Alan G., Our main breakfast is a Continental buffet which might be included in some accommodation package deals. We do have the option of a cooked plated breakfast for an extra charge of $6AUD as is not part of the usual buffet offering. We have reached out to our booking partners to make this more clear for future guests, and we apologise for the misunderstanding. Please note that your feedback has certainly been taken on board and will be discussed at length with the Team. We wish you all the best on your future travels. Kind regards, Management Team

Good, affordable city center hotel

Customer review rating 3.8/5

Jim B. Couples - 06/01/2020 Confirmed reviews ALL

An Ibis Budget hotel is always going to be cheap and cheerful. This hotel does the job, was very well located and came in at a good price for the center of the CBD. Walking distance to most places you want to go and within the free tram system.

Dear James B., We are delighted that the hotel and our convenient location suited your needs on this visit. Thank you for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Ibis Styles Kingsgate Hotel Team

Amazing , great location great service with a smile . Nice room

Customer review rating 3.8/5

Grant A. Couples - 05/01/2020 Confirmed reviews ALL

Many experience was fantastic. Awesome room had a great experience

Dear Grant A., Thank you kindly for taking the time to share your feedback, this is much appreciated. We pride ourselves on good clean accommodation along with warm friendly staff, so we are happy to see that reflected on your last visit. We all look forward to welcoming you back again in the future. Sincerely, Ibis Styles Kingsgate Hotel Team

Fairly good experience at the ibis styles hotel

Customer review rating 3.8/5

Wafa Couples - 05/01/2020 Confirmed reviews ALL

Amazing service very friendly stuff every morning they would greet my husband and i with a friendly smile ! Cant elaborate more how amazing the stuff were they were very helpful answered all my questions and were on top of all my needs.. very cheap price for the location. Location was perfect . My only problem was the rooms are soooo small I kept on bumping into the corners of the bed and bedside tables . But i have to say for the price i was pleased .Another small issue was the fact that the car park was abit of a walk not very convenient . My overall experience was great

Dear Wafa M., Thank you for taking the time to give such a kind review. It was a pleasure to have you stay with us. Great to know that our friendly reception staff were able to meet all your needs and we look forward to welcoming you back again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

It was hard to park the car to check-in and check-out.

Customer review rating 3.8/5

Sitta Families - 05/01/2020 Confirmed reviews ALL

we came from Adelaide to visit Melbourne by driving we couldn't get parking in front of hotel to take baggage's to check-in so we parked far away and carried baggage's same thing while check out also.

Dear Sittaramane P., Thank you for taking the time to provide us with your feedback following your recent stay with us, we do appreciate it. Unfortunately our CBD location means that we are unable to provide onsite parking; however, we do have a deal for our guests with a nearby carpark (5 minute walk) so that affordable overnight parking is available for multiple entries. We apologise if it did not meet your expectations. Thanks again for the feedback and we hope that if we do welcome you back to our hotel that we are able to provide a more enjoyable stay. Sincerely, Management Team

Tidy and clean

Customer review rating 3.8/5

Steve D. Couples - 05/01/2020 Confirmed reviews ALL

Great location. Always tidy and clean. Our go to in Melbourne

Dear Steve D., Thank you for your loyalty - we do appreciate it. We look forward to seeing you again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Excellent

Customer review rating 3.8/5

Janet B. Solo - 04/01/2020 Confirmed reviews ALL

Very good.

Dear Janet B., Thank you very much for such great review. We work really hard to offer the best service in the best possible environment, so we are happy to see that reflected on your last visit. It was a pleasure to have you stay with us and we look forward to seeing you again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Would never stay again

Customer review rating 3.8/5

Ld187 Solo - 04/01/2020 Confirmed reviews ALL

Unfortunately, this was one of the worst hotels I had stayed at over my extensive travels. The room was so small I had to put my suitcase on a tiny desk, and even so there was no room to move around or just relax. I was moved to a larger ‘economy’ room, where I had more space but the room itself was appalling. Paint peeling off the walls, uneven carpet, no bedside light, only one powerpoint behind the tv (which faced away from the bed, towards the door?), noisy and inefficient air conditioner, unclean bathroom, dirty window you couldn’t even see out of - the list goes on. I checked out two days early and despite explaining my reasons, was not offered any form of refund, just ‘sorry for your experience’. As far as I’m concerned I wasted $800+ Would never stay again.

Dear Laura D., We are sorry we let you down in those areas described and we sincerely apologise for the impact this had on your experience here. We will be contacting you directly to further discuss your comments. Sincerely, Management Team

Very good,well rested ready for our ship bourne trip the next day

Customer review rating 3.8/5

Robert R. Couples - 02/01/2020 Confirmed reviews ALL

AS Above

Dear Janice R., Thank you for your thoughts and comments on your recent stay. We are delighted that the hotel suited your needs for a short stay and we look forward to welcoming you back to the hotel again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Extremely good

Customer review rating 3.8/5

Glenda S. Families - 02/01/2020 Confirmed reviews ALL

Clean

Dear Glenda, Thank you for taking the time to write such a lovely review after your recent stay with us. It was a pleasure to have you and we look forward to seeing you again soon. Sincerely, Ibis Styles Kingsgate Hotel Team
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