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ibis Styles Kingsgate Hotel 3 stars

TripAdvisor rating 3.0/5 1,561 reviews
ibis Styles Kingsgate
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Room 1

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Hotel extras

  • Web corner and free Wi-Fi in the entire hotel area

  • In central Melbourne location with easy access to tourist attractions within free tram zone

  • The hotel is undergoing a design transformation of guests rooms

  • 192 guest rooms with Family rooms available

  • Laundry and Dry Cleaning service is available in the hotel

Services in the hotel and nearby

Check-in from 13h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE TULLAMARINEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • 1 restaurant(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • Copy/print service available
Information message

Please note ibis Styles Kingsgate is currently going through renovation works. The works will take place Monday - Sunday from 08:00 until 18:00. You may experience minor disturbances. All hotel facilities will operate as per normal.

Hotel location

ibis Styles Kingsgate

131 King Street
3000
melbourne
australia

Tel: +61396294171

Fax: (+61)3/96297110

Contact email

Check-in from 13h00

Check out up to 10h00

  • SOUTHERN CROSS :   Southern Cross

  • YARRA TRAMS :   TRAM 109 BOURKE ROAD

  • By plane

    MELBOURNE TULLAMARINE At 25.01km / 15.54 miles - Shuttle paying

  • By boat

    Princes Pier At 5km / 3.11 miles

  • By boat

    Station Pier At 5km / 3.11 miles

  • By train

    Flinders St Station At 1km / 0.62 miles

  • By train

    SOUTHERN CROSS At 0.4km / 0.25 miles

  • By train

    Spencer St Station At 0.2km / 0.12 miles

GPS :-37.816933, 144.955978

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room 1 Double Bed

  • Max. number of persons: 2
  • Area: From 15m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 15m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Room 1 Double Bed

  • Max. number of persons: 2
  • Area: From 15m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 16m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 20m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Family Room 1 Double and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 23m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Economy Plus Room 1 Double Bed

  • Max. number of persons: 2
  • Area: From 14m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Single bed room

  • Max. number of persons: 1
  • Area: From 9m²
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

Kingsgate Cafe

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Kingsgate Cafe provides a cosy place to relax with wood panelling and lead light that adds to the hotel's historic ambience. The cafe with a balcony overlooking leafy King Street, offers a hearty breakfast each morning providing a range of options.

Our guest reviews for
ibis Styles Kingsgate

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

3,373 reviews

tripadvisor

TripAdvisor Rating 3.0/5

1,561 reviews

Very comfortable

Customer review rating 3.8/5

Tai P. Friends - 28/11/2019 Confirmed reviews ALL

We only needed somewhere to sleep so it was very comfortable for that, something that did bother me was at night the blue light from the tv was very bright

Comfortable hotel with friendly staff

Customer review rating 3.8/5

Terry Business - 28/11/2019 Confirmed reviews ALL

Recently refurbished rooms. Very small, but comfortable. The staff are extremely friendly and helpful, and made the overall experience very enjoyable. The location is unbeatable, very central. I will have no hesitation staying there again.

Dear Terrence S., Thank you kindly for your detailed review. We are very pleased to read that you enjoyed your stay with us and look forward to welcoming you back on your next visit. Sincerely, Ibis Styles Kingsgate Hotel Team

Road construction noise for the whole night

Customer review rating 3.8/5

Mw Couples - 28/11/2019 Confirmed reviews ALL

as above. Could not sleep at all and had a long road trip the next day.

Great location and comfortable room

Customer review rating 3.8/5

Karen Families - 27/11/2019 Confirmed reviews ALL

Easy check-in and close to transport.

Dear Karen R., Thank you for taking the time to give such a kind review. It was a pleasure to have you stay with us and we look forward to your next visit. Sincerely, Ibis Styles Kingsgate Hotel Team

Mr

Customer review rating 3.8/5

Peter H. Business - 25/11/2019 Confirmed reviews ALL

When to current renovations are complete, I am sure the experience will improve. Navigating the maze of corridors was a challenge. Reception staff were generally very helpful and friendly/welcoming. Room OK but small. Dooner cover had marks that looked like blood on it. Hotel particularly conveniently located for my purposes (Southern Cross Station, Bourke Street. Overall satisfied with the accommodation, I would return for similar requirement in furure

Dear Peter H., Thank you for choosing our hotel and for taking the time to write a review. We appreciate you highlighting the areas that we do well and what we can improve on. Please note that we have alerted housekeeping to investigate the issue you mentioned and make sure all of our rooms are presented to our guests in the best possible manner and condition. We have passed on your comments for review and we look forward to seeing you again soon. Kind regards, Management Team

Always friendly and accomodating staff,clean and tidy room

Customer review rating 3.8/5

Jules Couples - 25/11/2019 Confirmed reviews ALL

When coming to Melbourne which is quite often we used to go to different motels.We discovered Ibis Kingsgate and always stay here now.Value for money,close to everything and great staff.

Dear Julie, Thank you kindly for your great review and loyalty. We appreciate the feedback and the custom and we look forward to keep welcoming you on your future visits with us. Kind regards, Ibis Styles Kingsgate Hotel Team

I Understand renovations are underway but there was literally no water pressure.

Customer review rating 3.8/5

N B. Couples - 22/11/2019 Confirmed reviews ALL

Harrison Ford starring in The Witness. Wet towels replacing a shower to freshen up

Dear Nicholas B., Thank you for taking the time to share your feedback. Please accept our sincere apologies for the inconveniences you experienced regarding the water pressure during your time in our hotel. Please rest assured that this issue has now been rectified. Thanks again and we hope to have the opportunity to welcome you back in the near future. Sincerely, Management Team

Good facilities

Customer review rating 3.8/5

San Solo - 22/11/2019 Confirmed reviews ALL

No need to go to laundry near by

Dear Sanny M., Thank you for your feedback- we really appreciate it. Great to hear you enjoyed your stay with us and we look forward to welcoming you back again soon. Kind regards, Ibis Styles Kingsgate Hotel Team

An overnight stay handy location to catch early morning train

Customer review rating 3.8/5

Rita Couples - 22/11/2019 Confirmed reviews ALL

We stayed overnight as we were catching an early train in the morning. This suited us well. It was a 3 minute walk to Southern Cross. Hotel building is old, but currently being renovated. Our room was quite suitable for our brief stay, and all lined etc fresh and clean. Lighting was excellent, and numerous wall power outlets.

Dear Brent R., Thank you for taking the time to give such a kind review. It was a pleasure to have you stay with us and we look forward to your next visit. Sincerely, Ibis Styles Kingsgate Hotel Team

Great for a short stay

Customer review rating 3.8/5

Liam Business - 22/11/2019 Confirmed reviews ALL

Arriving at 10:30pm and out the door by 7am, Kingsgate had all I needed for a short stay. Great shower, adequate gym, comfortable bed. The bonus was netflix and youtube on the TV. I appreciated also the complimentary water on arrival.

Dear Liam G., Thank you for your thoughts and comments on your recent stay. We are delighted that the hotel suited your needs for a short stay. Thank you again for your feedback and we hope that we will have the opportunity to welcome you back for another visit in the near future. Sincerely, Ibis Styles Kingsgate Hotel Team

Reasonably priced and decent facilities.

Customer review rating 3.8/5

Kurt T. Business - 21/11/2019 Confirmed reviews ALL

Price was reasonable, room was basic but good and very conveniently located. I was *very* disappointed with check in. I stay at Accor hotels regularly with business travel and am a club member. On this occasion the staff member insisted on a $50 security deposit simply because I used a Visa Debit Card. Even after I queried this he still proceeded to take the deposit. I always use the same card and only a $1 deposit has ever been taken in the past on over 25 Accor stays. I am still waiting for my $50 to be released. I am a frequent traveller but will never stay with Accor again if this is to be the arrangement.

Dear Kurt T., Thank you for taking the time to provide this valuable feedback after your stay with us, we really do appreciate it. We are very sorry to hear about the inconvenience you experienced because of the security deposit. We do have the option for guests to leave $100 Cash bond which is fully refundable upon departure or to provide a Credit Card for pre-authorisation. We freeze $1.00 on credit cards not linked to debit account or $50.00 on debit cards. We regret that our staff team was not able to offer a convincing explanation during your stay and we apologise if it did not meet your expectations. We have passed on your comments for review and we hope we can accommodate you again at the hotel in the near future to enjoy the hassle free and relaxing stay you deserve. Kind regards, Management Team

Breakfast

Customer review rating 3.8/5

Amit V. Business - 21/11/2019 Confirmed reviews ALL

The breakfast being offered with the room is really bad. you are not even giving eggs in the breakfast and one has to pay extra for eggs!!!!

Dear Amit V., Thank you for taking the time to leave a review- we do appreciate it. We are sorry you were not happy with the breakfast on offer. Our main breakfast is a Continental buffet that includes a choice of fresh fruit, yogurt, breads, cereals, pancakes, tea and coffee and can be included as a package deal at booking time. We do have the option of a fully cooked plated breakfast for an extra charge as is not part of the usual buffet offering. We have passed on your comments for review and we look forward to seeing you again soon. Kind regards, Management Team

Paula

Customer review rating 3.8/5

Paula Couples - 21/11/2019 Confirmed reviews ALL

We stayed for 5 nights. During our time there it was very cold and the heat pump was ineffective. If the room had been recently redecorated there were alot of finishing touches still to do. We went down for breakfast one morning and were disappointed. The room was small but we expected this.

Dear Paula D., Thank you for your visit and taking the time to pass on the feedback regarding your stay. We strive to ensure all customers have a great experience at the hotel, however we sincerely apologise that it was not the case on this occasion. We are sorry that the individual heating/cooling unit in your room was not suiting you needs, maintenance will investigate the matter. Your comments have been passed on and we hope that if we do welcome you back to our hotel that we are able to provide a more enjoyable stay. Kind regards, Management Team
Customer review rating 3.8/5

Allan K. Couples - 21/11/2019 Confirmed reviews ALL

Friendly greeting on arrival made us feel comfortable immediately.Our stay was very comfortable.

Dear Allan K., Thank you kindly for your feedback- we really appreciate it. Great to hear you enjoyed your stay with us and we look forward to welcoming you back again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Great place

Customer review rating 3.8/5

Colin Solo - 20/11/2019 Confirmed reviews ALL

The room was freshly renovated. The position of the accommodation suited me.

Dear Colin H., Thank you for your feedback- we really appreciate it. Great to hear you enjoyed your stay with us and we look forward to welcoming you back again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Winderful

Customer review rating 3.8/5

Anonymous Couples - 18/11/2019 Confirmed reviews ALL

Enjoyed

Dear Shibu J., Thanks for staying with us and sharing your feedback. Glad you enjoyed your stay and we look forward to welcoming you back again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Good location and very friendly.

Customer review rating 3.8/5

Anonymous Couples - 18/11/2019 Confirmed reviews ALL

Enjoy our stay at your hotel but did not expect renovations to be going on while I was there.

Dear Elaine B., Thank you for taking the time to complete our online survey and sharing your feedback- we do appreciate it. The Hotel is currently undergoing an extensive renovation program; we have contacted all of the travel agents and booking sites back in November 2016 to disclose information about renovations at booking time. We are sorry that you were not advised prior to arrival of the renovation works taking place in the hotel, please accept our apologies. Thank you again for sharing your experience and we look forward to keep welcoming you on your future visits with us. Kind regards, Management Team

Clean, comfortable, convenient.

Customer review rating 3.8/5

Peter Business - 18/11/2019 Confirmed reviews ALL

Clean, comfortable, convenient.

Dear Peter B., Thank you kindly for taking the time to reach out with positive feedback from your recent stay with us. Pleased to hear that you found the hotel suiting you needs and we look forward to seeing you again in the near future. Kind regards, Ibis Styles Kingsgate Hotel Team

Average, but competant.

Customer review rating 3.8/5

B Business - 17/11/2019 Confirmed reviews ALL

Check in was friendly and efficient. Didn't realise there were construction works in the building. Corridors are looking very tired. I stayed on level 5.

Dear Bruce H D., Thank you for taking the time to complete our online survey and sharing your feedback- we do appreciate it. The Hotel is currently undergoing an extensive renovation program; we have contacted all of the travel agents and booking sites back in November 2016 to disclose information about renovations at booking time. We are sorry that you were not advised prior to arrival of the renovation works taking place in the hotel; please accept our sincere apologies. Thanks again for the feedback and we hope that if we do welcome you back to our hotel that we are able to provide a more enjoyable stay. Kind regards, Management Team

Convenience and good customer service

Customer review rating 3.8/5

Mrs M. M. B. Friends - 16/11/2019 Confirmed reviews ALL

I like to stay at this hotel for the convenience of the nearby train station. I hope you will introduce an international courier service for guests. I had to send an urgent document during my recent stay. I could not do it. I had to travel back to my town, Bairnsdale, the next day to it. This was because I was on the first train out the next morning. I am also an Accor member. But during my stay there twice, recently; I forgot to mention it. Hope I can still do it.

Dear Mee Mee B., Thank you for taking the time to complete our online survey and sharing your feedback- we do appreciate it. Pleasing to read that you enjoyed our good location in Melbourne and that you appreciated the service of our friendly and welcoming staff. We are always happy to host an Accor member and will make sure you loyalty card number is added to you profile to credit your points accordingly. We all look forward to welcoming you back soon and being of service. Kind regards, Ibis Styles Kingsgate Hotel Team
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