ibis Styles Kingsgate Hotel 3 stars

Customer review rating 3.8/5 3,565 reviews
ibis Styles Kingsgate
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Room 1

Number of guests
Children's age

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Hotel extras

  • Web corner and free Wi-Fi in the entire hotel area

  • In central Melbourne location with easy access to tourist attractions within free tram zone

  • The hotel is undergoing a design transformation of guests rooms

  • 195 guest rooms with Family rooms available

  • Laundry and Dry Cleaning service is available in the hotel

Services in the hotel and nearby

Check-in from 13h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE TULLAMARINEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • Copy/print service available
Information message

Please note ibis Styles Kingsgate is currently going through renovation works. The works will take place Monday - Sunday from 08:00 until 18:00. You may experience minor disturbances. All hotel facilities will operate as per normal.

Hotel location

ibis Styles Kingsgate

131 King Street
3000
melbourne
australia

Tel: +61396294171

Fax: (+61)3/96297110

Contact email

Check-in from 13h00

Check out up to 10h00

  • SOUTHERN CROSS :  Southern Cross

  • YARRA TRAMS :  TRAM 109 BOURKE ROAD

  • By plane

    MELBOURNE TULLAMARINE At 25.01km / 15.54 miles - Shuttle paying

  • By boat

    Princes Pier At 5km / 3.11 miles

  • By boat

    Station Pier At 5km / 3.11 miles

  • By train

    Flinders St Station At 1km / 0.62 miles

  • By train

    SOUTHERN CROSS At 0.4km / 0.25 miles

  • By train

    Spencer St Station At 0.2km / 0.12 miles

GPS :-37.816933, 144.955978

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room 1 Double Bed

  • Max. number of persons: 2
  • Area: From 15
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 15
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Room 1 Double Bed

  • Max. number of persons: 2
  • Area: From 15
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 16
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 20
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Family Room 1 Double and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 23
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Economy Plus Room 1 Double Bed

  • Max. number of persons: 2
  • Area: From 14
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Single bed room

  • Max. number of persons: 1
  • Area: From 9
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

Kingsgate Cafe

Type of cuisine: International

Kingsgate Cafe provides a cosy place to relax with wood panelling and lead light that adds to the hotel's historic ambience. The cafe with a balcony overlooking leafy King Street, offers a hearty breakfast each morning providing a range of options.

Our guest reviews for
ibis Styles Kingsgate

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

3,565 reviews

tripadvisor

TripAdvisor Rating 3.0/5

1,579 reviews

well located

Customer review rating 3.8/5

K. Families - 23/03/2020 Confirmed reviews ALL

nice service

Pleasant comfortable stay.

Customer review rating 3.8/5

Anonymous Solo - 15/03/2020 Confirmed reviews ALL

No complaints. The Kingsgate is my top choice. I know that when people book and pay for specials in advance, money is non-refundable. I am not a fan of this decision. Thing is: someone pays a huge amount of money on a special, they have to pay it all in advance. I don’t like that decision. Two words: bad timing. Someone pays huge money but have to cancel their plans due to some misfortune meaning they have lost a couple of hundred or up to a thousand dollars. That is a gamble, a huge gamble for a lot of people, well organised or not. I propose that when someone books a special, they should pay a deposit-non-refundable is all right and fair-then pay the remainder on arrival. Book now and pay certain percentage immediately and rest of the special on arrival.

Good location for my needs

Customer review rating 3.8/5

Christie C. Business - 15/03/2020 Confirmed reviews ALL

I was booked to stay for a three day course as I live three hours from Melbourne

overpriced for F1 stay

Customer review rating 3.8/5

Chris Couples - 15/03/2020 Confirmed reviews ALL

Our 6th floor room was quiet, clean & comfortable but for a superior room it was smaller than expected and furniture & furnishings were not up to the standard we are used to for $NZ214/night

Conveniently placed and well suited to my humble needs.

Customer review rating 3.8/5

Theo Solo - 13/03/2020 Confirmed reviews ALL

The hotel is clean adn tidy and I have had no problems with the room, service or staff the times I have stayed there.

We have stayed a number times here, as it is well located. And well priced

Customer review rating 3.8/5

Geoff A. Families - 09/03/2020 Confirmed reviews ALL

Friendly helpful staff. Clean tidy rooms. Value for money. Well located . Early check in would be great.

Dear Geoffrey A., Thank you kindly for your review and for your loyalty we appreciate the feedback and the custom. We look forward to welcoming you back on your next visit to Melbourne. Sincerely, Ibis Styles Kingsgate Hotel Team

OK experience

Customer review rating 3.8/5

Julia Solo - 07/03/2020 Confirmed reviews ALL

It was good, but there was a lot of noise from the street, and unfortunately the beds were very hard.

Dear Julianna T., Thank you for review and for having stayed with us. Please accept our sincere apologies as we did not tick all the boxes. In the future we do encourage you to contact us during your stay so we can have the opportunity to turn things around then and there. We look forward to welcoming you back to the hotel again soon. Sincerely, Management Team

Love it

Customer review rating 3.8/5

Christopher B. Families - 06/03/2020 Confirmed reviews ALL

Love the hotel friendly staff

Dear Christopher b., Thank you kindly for your review. We are pleased to hear that you enjoyed your time with us and we look forward to welcoming you back to the hotel again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Terrible stay

Customer review rating 3.8/5

Rebecca Friends - 05/03/2020 Confirmed reviews ALL

I had experienced three mice in my room and had to check out two nights early. This is a very unpleasant place to stay while in Melbourne and would not recommend to anyone in the future.

Dear Rebecca B., Our apologies for the issue you encountered - we can assure you that this is not the usual standard of operation at our hotel. We have taken your feedback very seriously and would like to share that we have routine inspections done to all our rooms regularly to ensure the comfort of all guests to the best of our abilities. Please note that we have called the Pest Control Company to complete a full investigation into this and provide an extra service in the area; however, no evidence or activity was found so far. We hope you give us an opportunity to reinstate our commitment to high standard service again in the near future. Kind regards, Management Team

handy location

Customer review rating 3.8/5

Anonymous Business - 05/03/2020 Confirmed reviews ALL

comfortable

Dear Donald C., Thank you kindly for your feedback on your recent stay we do appreciate. The hotel's location is certainly very central for a city stay. Once again, thank you for your comments and we hope to see you again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Great service

Customer review rating 3.8/5

Leisha Solo - 03/03/2020 Confirmed reviews ALL

Staff were friendly. Room was clean and comfortable

Dear Leisha E., Thank you kindly for taking the time to share your feedback, this is much appreciated. We pride ourselves on good clean accommodation along with warm friendly staff, so we are happy to see that reflected on your last visit. We hope to see you back again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Well located

Customer review rating 3.8/5

Jenna Families - 02/03/2020 Confirmed reviews ALL

We flew into Melbourne later than planned (plane delayed), was really easy to walk from Skybus Southern Cross with two small children. Check-in staff were lovely. Our room was at the rear of the building so nice and quiet. However, the carpet was really grubby. I live with two small children, I know how gross floors can get but at a hotel I expect it to be cleaner than it was. Potentially not deep cleaned since it was put in. I get that there are renovations going on but please clean the carpet. Breakfast in the morning was well stocked. there were dietary options available including a separate toaster for the gluten-free bread :)

Dear Jenna Z., Thank you very much for taking the time to complete our online survey following your recent stay at our hotel- we do appreciate it. Your comments have been passed on for review and we look forward to seeing you again soon. Sincerely, Management Team

Well located

Customer review rating 3.8/5

Raymond P. Solo - 01/03/2020 Confirmed reviews ALL

Friendly helpful staff... clean tidy premises... great location

Dear Raymond M., Thank you kindly for passing on your feedback. We are delighted you enjoyed your stay with us and we look forward to welcoming you back again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

The hotel was adequate for our one night stay in that part of the city

Customer review rating 3.8/5

Anonymous Business - 01/03/2020 Confirmed reviews ALL

Room was ok. Bathroom a little shabby and nealy clean enough. The staff were very friendly and efficient.

Dear Colin F., Pleasing to read that you enjoyed our good location in Melbourne and that you appreciated the service of our friendly and welcoming staff. Thank you for your feedback - we are following up with housekeeping on your comments - and we look forward to welcoming you back again soon. Sincerely, Management Team

Good value and location

Customer review rating 3.8/5

Gail Business - 01/03/2020 Confirmed reviews ALL

No hassles. Room clean and spacious.

Dear Gail J., Thank you for sharing your positive experience and we look forward to your next visit. Great to read that you had an enjoyable stay. Sincerely, Ibis Styles Kingsgate Hotel Team

I like the good location, about 8 mins walk to Southern Cross Station, , convenient to travel by the tram (free), convenience store and eateries nearby.

Customer review rating 3.8/5

Anonymous Solo - 28/02/2020 Confirmed reviews ALL

The reception staff are friendly and helpful when I asked them travel direction and which tram number to take. The hotel is under renovation, so my room has new look (desk, cupboard, pantry, mini fridge), especially the toilet, TV and aircon is new. The trash bin is cleared and bed neatly done each day I returned to the room. There is coffee (free) and a kettle. No mineral water. I do not use the iron and iron board (in the cupboard) and is good for people who want to use them. The cafe on the 1st floor provide simple continental breakfast buffet (AU$11), and I did not upgrade to full cooked breakfast for additional AU$6. My Superior room is small. The first time in this small hotel room.

Dear Chua C., Many thanks for your positive comments and great review. It is very pleasing to read our guests are well looked after and had an enjoyable experience. We hope to welcome you back again soon. Sincerely, Management Team

Good location

Customer review rating 3.8/5

Anonymous Families - 25/02/2020 Confirmed reviews ALL

My partner, our 10 month old son, and myself stayed here while visiting family and on a holiday. The location was great it was a short walk to trams, trains, buses, and rental car companies so we could get around incredibly easy to anywhere we wanted. The reception staff, house keeping staff, and the manager were all very welcoming and friendly. The room was a nice size with most of the basic essentials you would need, something that would improve the rooms would be adding smaller touches such as; small electrical appliances e.g toaster, microwave. We ended up needing to buy a microwave as it is an essential in our household due to needing to sterilise and heat our babies bottles. We also found some days we would be given 3 towels, 1 for each of us, but most days we only got 2 which meant needing to share etc, having consistent housekeeping would make the experience even better. If you use a wheelchair, have difficulties walking up stairs or have a young child in a pram something to note would be that their is no ramp into the hotel for easy access so this would require you to either be lifted in a wheelchair, or lifting the pram etc, maybe something to think about would be making it more easily accessible to those who can’t always use stairs. Overall we had a good stay and were made to feel welcome.

Dear Amber S., Thank you kindly for your detailed review, it allows us to continue to focus our energy in the right areas. Please note that we have forwarded your comments about the front steps and access to the entrance of the Hotel to our development team for future consideration. Thank you again for your feedback and we hope that we will have the opportunity to welcome you back for another visit in the near future. Kind regards, Management Team

Good facility

Customer review rating 3.8/5

Anonymous Families - 25/02/2020 Confirmed reviews ALL

Easy location staff on hand after hours

Dear Taniel F., Thank you for your positive review, we are pleased to learn you have enjoyed the hotel and its facilities. We look forward to welcoming you back soon Sincerely, Ibis Styles Kingsgate Hotel Team

Location was great.

Customer review rating 3.8/5

B. Families - 25/02/2020 Confirmed reviews ALL

The rooms were small and aged with minimum toiletries supplied. Mostly clean.

Dear Bridget B., Thank you for taking the time to share your feedback. We have passed along your comments and we look forward to seeing you again soon. Sincerely, Management Team

Incredible team

Customer review rating 3.8/5

Anonymous Solo - 24/02/2020 Confirmed reviews ALL

The team is really welcoming and has an incredible sense of hospitality. The room was good and clean, the only non-pleasant part of this hotel is the commons areas.

Dear Thibaut D., Thank you for your thoughts and comments on your recent stay. It is very pleasing to read our guests are well looked after and had an enjoyable experience. We certainly agree that the hotel’s interiors are due for an upgrade. Our refurbishment programme will be continuously going on for another year. We hope this will make our hotel a better environment in the future. Thank you again for your feedback and we hope that we will have the opportunity to welcome you back for another visit in the near future. Sincerely, Ibis Styles Kingsgate Hotel Team
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