Customer review rating 3.8/5 3,569 reviews
ALLSAFE approved hotel
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Web corner and free Wi-Fi in the entire hotel area
In central Melbourne location with easy access to tourist attractions within free tram zone
The hotel is undergoing a design transformation of guests rooms
195 guest rooms with Family rooms available
Laundry and Dry Cleaning service is available in the hotel
Check-in from 13h00
Check out up to 10h00
Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.
Type of cuisine: International
Kingsgate Cafe provides a cosy place to relax with wood panelling and lead light that adds to the hotel's historic ambience. The cafe with a balcony overlooking leafy King Street, offers a hearty breakfast each morning providing a range of options.
100% genuine reviews from our guestsFind out more
Suffocated by the smell of cigarettes
Danika Couples - 12/07/2020 Confirmed reviews ALL
The entrance, lobby and lifts all smelt SO STRONGLY of stale cigarettes. My partner and I honestly discussed leaving and going elsewhere but reconsidered because it was only 1 night and the room didn't smell as bad. Also felt very old and unsafe in the building. Our room view was a fire exit external stairwell and concrete walls.
Would have been good
Yvonne S. Business - 02/04/2020 Confirmed reviews ALL
You refused to take into conception the unusual circumstances of the Corona Virus and allow me to transfer my stay with you. You charged me full fees. As a consequence, I will never be staying with you again and by word of mouth, others will learn of your inconsideration
day staff good
Clive W. Solo - 31/03/2020 Confirmed reviews ALL
under the currant surcomestances nothing in melborrne was open I was not in title because I fre booked
K. Families - 23/03/2020 Confirmed reviews ALL
Pleasant comfortable stay.
Anonymous Solo - 15/03/2020 Confirmed reviews ALL
No complaints. The Kingsgate is my top choice. I know that when people book and pay for specials in advance, money is non-refundable. I am not a fan of this decision. Thing is: someone pays a huge amount of money on a special, they have to pay it all in advance. I don’t like that decision. Two words: bad timing. Someone pays huge money but have to cancel their plans due to some misfortune meaning they have lost a couple of hundred or up to a thousand dollars. That is a gamble, a huge gamble for a lot of people, well organised or not. I propose that when someone books a special, they should pay a deposit-non-refundable is all right and fair-then pay the remainder on arrival. Book now and pay certain percentage immediately and rest of the special on arrival.
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