Mövenpick Hotel Melbourne On Spencer 4.5 stars

Customer review rating (ALL Rating) 4.6/5 4,693 reviews

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Mövenpick Hotel Melbourne On Spencer - Image 1
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Mövenpick Hotel Melbourne On Spencer - Image 4
160 Spencer, Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Outdoor heated swimming pool, with hot tub & sauna open till 10pm

  • Miss Mi Asian restaurant. Winner of Good Food Chef's Hat award. Open for Lunch and Dinner

  • FREE daily Chocolate Hour from 3:30pm to 4:30pm and FREE ice cream for kids 12 years & under.

  • An easy stroll to Marvel Stadium, outlet shopping centres and the Southbank promenade

  • Located in the free tram zone & close to Southern Cross Station & Sky Bus terminal

Our accommodation(s)

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Hotel location

Mövenpick Hotel Melbourne On Spencer

160 Spencer, Street
3000 MELBOURNE
Australia

GPS:-37.817, 144.953

Telephone
Fax +61 3 9600 5499

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,693 reviews

TripAdvisor Rating  4.0/5  104 reviews

Avoid $45 per day carpark fee

TripAdvisor rating 1.0/5

R6030EVfredb TripAdvisor review

Can I please get my $350 deposit back please as promised? Bathroom shower recess had mould. Breakfast average and be prepared for a long wait time

Dear R6030EVfredb, I would like to thank you for sending us this review and also want to apologize for your experience. It sounds like we missed the mark in a number of areas with your stay, and I am very sorry that this has happened. We have tried to look into the details of your reservation to assist further with the deposit request, but we are not able to locate your reservation based off your user name here on Tripadvisor. If you could please email us at hb6l9.fo@movenpick.com we would be happy to see what has caused the delay. Usually what happens with deposits is our team processes the release on departure and then depending on the specific policies of your bank it can take up to 7 business days for the bank to release these funds back into your account. But please do reach out, as we would be happy to look into this further and see what has occurred in your situation. Thank you again for the review and we look forward to hearing for you so we can assist in resolving this with you. Kind Regards, Cory Norris-Jones General Manager - Mövenpick Melbourne

Good location, friendly staff

Customer review rating 5.0/5

Amanda Couples - Confirmed reviews ALL

Stayed for the weekend, well located if you’re coming from the airport. Second stay here, rooms are comfortable and the hotel has a great vibe. Staff were very helpful.

Dear Amanda N., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel Melbourne

Great staff

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Really enjoyed our stay and the friendly staff, particularly on reception. From memory, the front desk staff member’s name was Pete. They had exceptional friendly service. Thanks

Dear Daniel H., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Bramer - Assistant Manager Mövenpick Hotel Melbourne On Spencer

Nice City Stay

Customer review rating 4.5/5

Michelle C. Couples - Confirmed reviews ALL

The hotel was good. The bed was OK but had a huge amount of partner disturbance, which was a shame. The breakfast was OK, but the layout was not great. When getting a coffee, you were blocking the walk way and then if you wanted milk, you had to go to the other side of the room where the cereal station was. All in all, it was OK, but for me, I wouldnt want to pay $39 per head for it. There are so many options in the wonderful city of Melbourne! The parking was exorbitant at $45 per night!! I realise the car park is not owned by the hotel, but still - it is a big whack! The highlight of the stay was dinner at Miss Mi - the food was delicious, the presentation fantastic. We really enjoyed our meal there and would highly recommend. The staff were lovely too.

Dear Michelle C., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Bramer - Assistant Manager Mövenpick Hotel Melbourne On Spencer

Very well stay. Good location.

Customer review rating 5.0/5

Alexander C. Solo - Confirmed reviews ALL

Right opposite skybus terminal. Easy to get there. I used it as a transit hotel and it served the purpose well.

Dear Alexander C., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Bramer - Assistant Manager Mövenpick Hotel Melbourne On Spencer

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,753 reviews 9.6/10 Location
  • 2,243 reviews 8.2/10 Room
  • 2,393 reviews 9/10 Service
  • 27 reviews 7.7/10 WiFi
  • 913 reviews 7.3/10 Food
  • 832 reviews 8.8/10 Cleanliness
  • 733 reviews 9.5/10 Vibe
  • 626 reviews 8.3/10 Amenities

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