Mövenpick Hotel Melbourne On Spencer 4.5 stars

Customer review rating (ALL Rating) 4.6/5 5,344 reviews

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Mövenpick Hotel Melbourne On Spencer - Image 1
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Mövenpick Hotel Melbourne On Spencer - Image 3
Mövenpick Hotel Melbourne On Spencer - Image 4
160 Spencer, Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Outdoor heated swimming pool, with hot tub & sauna open till 10pm

  • Miss Mi Asian restaurant. Winner of Good Food Chef's Hat award. Open for Lunch and Dinner

  • FREE daily Chocolate Hour from 2 pm to 3 pm and FREE ice cream for kids 12 years & under.

  • An easy stroll to Marvel Stadium, outlet shopping centres and the Southbank promenade

  • Located in the free tram zone & close to Southern Cross Station & Sky Bus terminal

Our accommodation(s)

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Hotel location

Mövenpick Hotel Melbourne On Spencer

160 Spencer, Street
3000 MELBOURNE
Australia

GPS:-37.817, 144.953

Telephone
Fax +61 3 9600 5499

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  5,344 reviews

TripAdvisor Rating  4.2/5  137 reviews

Certificate of excellence 2024

Average

Customer review rating 2.5/5

Rod Couples - Confirmed reviews ALL

Dear Rod, Thank you for your feedback regarding your recent stay. We\'re sorry to hear that your experience was underwhelming and didn\'t meet the standards you\'ve come to expect from Accor, especially as a Gold member of ALL. We sincerely apologize that a room upgrade was not available upon your arrival. We understand this is a key benefit of your Gold status and we regret that during this stay the upgraded room types were sold out. Our team works hard to ensure benefits are delivered to all of our members and are sorry this was not possible during your stay. We appreciate you bringing this to our attention and hope you will give us another opportunity to provide you with the superior experience you deserve. Sincerely, The Mövenpick Team

Close to train station

Customer review rating 3.5/5

Giuseppe Couples - Confirmed reviews ALL

Comfortable, modern, well located.

Customer review rating 4.5/5

Caitlin Couples - Confirmed reviews ALL

Dear Caitlin P., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel Melbourne

Not bad

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Dear Mr. M., I am truly sorry to hear about your daughter’s discomfort due to insect bites during your stay in Room 325. Please accept my sincerest apologies for this unfortunate situation. As soon as we became aware of the issue, we immediately took action by placing the room out of order and having it professionally treated by an insect removal company. Despite thorough inspections and treatments, no signs of insects have been found, but we will continue to monitor the room closely for the next four days as a precaution. Your daughter’s well-being is our priority, and I sincerely hope she recovers quickly from the bites. Please do not hesitate to reach out to me at any time if there is anything further I can do to assist you. Once again, I deeply regret this experience and appreciate your understanding. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel Melbourne

Good location. Clean amenities

Customer review rating 4.0/5

Deej Business - Confirmed reviews ALL

Dear Khadijah B., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Melbourne On Spencer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel Melbourne

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Other web-users rate our hotel

  • 2,124 reviews 9.6/10 Location
  • 2,485 reviews 8.4/10 Room
  • 2,631 reviews 9.1/10 Service
  • 26 reviews 7.2/10 WiFi
  • 949 reviews 7.6/10 Food
  • 942 reviews 8.9/10 Cleanliness
  • 691 reviews 9.5/10 Vibe
  • 649 reviews 9.6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.