Mövenpick Hotel Melbourne On Spencer 4.5 stars

Customer review rating (ALL Rating) 4.8/5 124 reviews

ALLSAFE approved hotel

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Mövenpick Hotel Melbourne On Spencer
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+ 20 Services

Hotel extras

  • Heated swimming pool, hot tub & sauna open till 10pm

  • Miss Mi modern Asian restaurant one of Melbourne's hottest new restaurants.

  • FREE daily Chocolate Hour from 3:30pm to 4:30pm and FREE Mövenpick ice cream for kids 12 years

  • An easy stroll to Marvel Stadium, outlet shopping centres and the Southbank promenade

  • Located in the free tram zone & close to Southern Cross Station & Sky Bus terminal

Hotel location

Mövenpick Hotel Melbourne On Spencer

160 Spencer
Street
3000 melbourne
australia

Fax: (+61)3/96005499

Check-in from 14h00

Check out up to 11h00

  • By plane

    MELBOURNE AIRPORT At 22km / 13 miles - Shuttle paying

  • By train

    SPENCER ST STATION At 1km / 0 miles

GPS:-37.817, 144.953

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Mövenpick Hotel Melbourne offers 172 stylish guestrooms & spacious suites that exude understated elegance. Located on levels 1 to 6, each room is intuitively designed with modern features including 55" TVs with BYO device connectivity and free WiFi. A great night's sleep is guaranteed with premium linens & blackout curtains, while modern bathrooms focus on wellbeing with rain-showers & natural bath & body amenities from YUNI Beauty. Suites feature extra benefits including indulgent bath tubs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 143

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 38 people

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Our guest reviews for
Mövenpick Hotel Melbourne On Spencer

100% genuine reviews from our guests

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ALL Rating 4.8/5

124 reviews

Amazing stay

Customer review rating 5.0/5

Amy Couples - 15/01/2022 Confirmed reviews ALL

Loved our stay at the Movenpick In Melbourne! The service we received was amazing - can not fault the service from checking in, restaurant staff and checking our process. Extra special mention to the amazing staff member who ran out to give us a umbrella when a tropical downpour happened. Room was spacious and bed was soooo soft.

Well located, new facilities and staff are very friendly.

Customer review rating 5.0/5

Jp Couples - 13/01/2022 Confirmed reviews ALL

Wonderful stay and I can not ask for more from the Movenpick team. They are very friendly and efficient. thank you to everyone and they are amazing. Special thanks to Tim and Kapa for going out of their ways to assist us during our stay. Thanks again team. We will be staying there again in the future for sure and we would highly recommend the Movenpick to all our friends and family for sure.

Friendly Staff

Customer review rating 4.5/5

Tina Solo - 11/01/2022 Confirmed reviews ALL

Even with the pandemic going on the staff were so kind and helpful. I even had an upset tummy during my trip and they made sure I was looked after.

Dear Katrina P., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Movenpick Team

Beautiful new hotel in a superb location

Customer review rating 5.0/5

Maggie Families - 11/01/2022 Confirmed reviews ALL

Outstanding hotel in the city of Melbourne!! My family (2 adults and 2 teenagers) absolutely loved our stay at Movenpick. We stayed for 4 nights and had two interconnecting rooms. The rooms were very clean, good size and beds comfortable. The service from the staff was excellent from the lobby, kitchen and room service. The chocolate hour was cool that we enjoyed when we could. The hotel pool is stunning and well enjoyed. The full buffet breakfast was outstanding! The eggs cooked to perfection every morning by the chef. And best of all the hotel is in a superb location. The tram is at your door step and gets you everywhere in the city. We have created great memories from our stay at Movenpick hotel, thank you to the staff who made it wonderful and memorable!!!

Dear Magdalena P., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Movenpick Team

Good stay

Customer review rating 3.5/5

Lisa Couples - 11/01/2022 Confirmed reviews ALL

We only stayed overnight. The hotel room is very clean and staff are friendly. Location is great coz its accessible with public transport.

Dear Lisa, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mövenpick Team

Hip and great Location

Customer review rating 5.0/5

S.… Business - 09/01/2022 Confirmed reviews ALL

Just what you need Great location Hip feeling Great customer care Convenient Awesome room Easy admin Helpful and friendly staff

Dear Martin S., Thank you for taking your time to provide us with the great feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to provide exceptional service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blaire Shin Assistant Manager

Good stay

Customer review rating 4.5/5

Harry Couples - 09/01/2022 Confirmed reviews ALL

Overall very good, staff extremely attentive Minor issue of running out of body wash lotion that was not replaced even after requesting replacement and coffee and tea was not sufficient

Dear Harry B., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Melbourne On Spencer. I am sorry that your experience was not as smooth as we wanted it to be in regards to room amenity replenishment; please allow me to express my sincerest apologies. On a positive note, I am glad to hear that you enjoyed your stay with us. At Mövenpick, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Thank you again. We are looking forward to welcoming you again soon. Sincerely, The Movenpick Hotel Management Team

Great stay in difficult times

Customer review rating 5.0/5

Janine Couples - 09/01/2022 Confirmed reviews ALL

Everything we could have wished for in our 3 day stay away was attended to by the attentive staff at Movenpick, even although they were under staffed in the restaurant due to Covid 19. The facilities are modern, clean and well thought through. little touches like a welcome letter and chocolates on arrival were most welcome and thoughtful

Dear Janine M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback like yours. Flossy is a great asset to the team and we are lucky to have her. I will share your comments with her and the rest of team. I am sure they will be happy to hear too. Thank you again for sharing your experience, and we hope to welcome you very soon. Sincerely, Blaire Shin Assistant Manager

Luxurious, great staff

Customer review rating 4.5/5

Tearna Couples - 09/01/2022 Confirmed reviews ALL

As soon as I walked through the door I was warmly welcomed, the staff were very friendly and happy to help. The room was very clean and well maintained through our 5 night stay. Located opposite Southern Cross Station there was no need for driving, just caught the tram or walked to our next adventure. Add a private masseuse as an option during the stay and that would be the icing on the cake. My partner and I were very impressed, will definitely be coming back.

Dear Tearna S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. I am thrilled to read that you enjoyed your stay with us as we always strive to provide excellent service to all our guests. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blaire Shin Assistant Manager

Great vibe

Customer review rating 3.5/5

Teagan Couples - 09/01/2022 Confirmed reviews ALL

The space at Movenpick was lovely, a great design with friendly and welcoming staff. We decided to stay two extra nights in the city and tried to extend our booking. It was very difficult to organise and a drawn out process. On top of that the carpet in the room was making me sneeze so we decided to book two nights elsewhere.

Dear Teagan H., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Melbourne On Spencer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry that we could not accommodate you for extra two nights. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Movenpick Team

Good location.

Customer review rating 5.0/5

Gail Couples - 08/01/2022 Confirmed reviews ALL

Good location. Staff were very friendly and helpful, including staff at the front desk, in the restaurant and the bar.

Dear Gail H., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Movenpick Team

Fantastic! Amazing hotel

Customer review rating 5.0/5

Mollie Families - 08/01/2022 Confirmed reviews ALL

The best hotel I have been to in a long time! The rooms were lovely, great facilities, amazingly friendly staff, very accommodating! I would highly recommend to anyone to stay here! Also one of the nicest buffet breakfasts. I stayed with my 11yr old son and he loved the free ice-cream! I would give a 10/10

Dear Mollie M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Movenpick Team

Enjoyable stay.

Customer review rating 4.0/5

Paul Families - 08/01/2022 Confirmed reviews ALL

My family enjoyed our short stay at Movenpick Spencer St. Rooms and beds were comfortable and we had a great view of the street scene below.

Dear Paul P., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Movenpick Team

Disappointed

Customer review rating 3.0/5

Ron R. Couples - 08/01/2022 Confirmed reviews ALL

The Hotel is nice, front of house staff very pleasant. We were disappointed as the restaurant was not fully functioning due to lack of staff! Room service took over 40 minutes and a reminder for our food.No milk provided for in room Tea/Coffee However,The Croque Monsieur was out of this world. Breakfast too was very good. Service staff in bar and cafe were very pleasant friendly and helpful. (4.30 - 6 pm) Swimming pool and Spa was great however guests were calling in to ask for towels as there was none.!!! We understand that the current situation with Covid is stressful and demanding and hope the above comments will help in maintaining your usually excellent service standard.

Dear Ron, Thank you for taking the time to tell us about your experience at the Mövenpick Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. These past few weeks have been challenging for the industry but despite this we continue to strive to provide a superior service experience for every customer and we are disappointed that we did not achieve this for your stay. Please rest assured that we are taking the appropriate measures to address the problem and as staff come out of isolation and return to work we should see less impacts on services going forward. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cory Norris-Jones General Manager - Mövenpick Melbourne

Great location and helpful Staff

Customer review rating 5.0/5

Riley Friends - 08/01/2022 Confirmed reviews ALL

Great location next to the train station and the staff were really welcoming, friendly and helpful! Beautiful rooms and great pool with an amazing spa! Also great value for money especially with the package we received

Dear Riley C., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Movenpick Team

Great location & brand new.

Customer review rating 5.0/5

Linda Couples - 21/12/2021 Confirmed reviews ALL

The rooms are well appointed, sparkling new and lovely decor. Beautiful modern hotel and facilities. Swimming pool and area for an inner city hotel is very impressive.

Dear Linda B., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Movenpick Team

Amazing

Customer review rating 5.0/5

Anonymous Solo - 20/12/2021 Confirmed reviews ALL

Love the hotel Wonderful staff Great service Amazing sleep What else

Dear Tian G., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Movenpick Team

Very good

Customer review rating 4.0/5

Kitty B. Couples - 20/12/2021 Confirmed reviews ALL

Happy friendly helpful staff Clean room asnd bathroom but a little small with furniture and no actual wardrobe cupboard . Bathtub would have been nice

Dear Kitty, We very much appreciate your comments regarding your stay at the Mövenpick Melbourne On Spencer. It is always a pleasure to receive positive feedback and the team and I appreciate you taking the time to let us know about your stay. Thank you again, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cory Norris-Jones General Manager

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