Batman's Hill on Collins

Customer review rating (ALL Rating) 4.3/5 1,906 reviews

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623 Collins Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Perfectly positioned in Melbourne CBD for the business or leisure traveller

  • Located close to Southern Cross station and Sky Bus terminal for hassle free airport access

  • Short walk to Marvel Stadium, outlet shopping centres and southbank precinct

  • Within walking distance to Melbourne Convention and Exhibition Centre

  • Located within the free tram zone, easy access to explore all Melbourne has to offer

Our accommodation(s)

Hotel location

Batman's Hill on Collins

623 Collins Street
3000 MELBOURNE
Australia

GPS:-37.819269, 144.954544

Telephone
Fax +61 3 9614 6344

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Oak Room Restaurant & Bar

Nestled within the historic State Savings Bank, the Oak Room Restaurant & Bar offers a unique open-plan dining experience that blends heritage charm with modern elegance. Closed on Public Holidays

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,906 reviews

Customer review rating 5.0/5

Pauline B. Couples - Confirmed reviews ALL

Excellent dining and very helpful staff.

Dear Pauline B., Thank you for taking the time to share your positive experience at Batman's Hill on Collins. We are delighted to hear that our convenient location served you well for your activities, including visiting the Skybus and Regent Theatre. It is also gratifying to know that you enjoyed the dining options and found our staff to be helpful. Your feedback is greatly appreciated and will be shared with the team. Yours sincerely, Xavier Leono Front Office Duty Manager Batman’s Hill on Collins

Customer review rating 2.0/5

Aleni S. Business - Confirmed reviews ALL

Stayed overnight in what felt like a tiny 3x3 box room. The TV was mounted so high on the wall it was almost impossible to watch without getting a sore neck. The “view” was just an alleyway, which made the room feel even more cramped and uninviting. Overall, not impressed and definitely not worth the stay.

Dear Aleni S., Thank you for taking the time to share your feedback. I am sorry to learn that your experience did not meet your expectations regarding the room size and the view. We understand that room aesthetics play a significant role in your stay, and we appreciate your comments as they help us improve. Your insights will be shared with our team for consideration. We hope you will consider visiting us again in the future and possibly consider an Apartment Style room for something a bit larger or a Premier Room for something more modern and renovated. Best regards, Batman’s Hill on Collins

Customer review rating 3.5/5

Keith Y. Business - Confirmed reviews ALL

A little noisy with the train track very close by, and the tram stop. Probably got the wrong room, right on the corner. The heater stopped working on night 2. only cold air would come out, no matter the temperature and the panel set to Heat. Called reception, but still didn't work after i came back that day.

Dear Keith Y., Thank you for taking the time to share your feedback regarding your recent stay with us at Batman's Hill on Collins. We appreciate your positive remarks about our location and the comfort and cleanliness of your room. It is always our priority to ensure our guests have a pleasant experience. I am sorry to learn about the noise disturbances you experienced due to the proximity of the train tracks and tram stop. We understand how a peaceful environment is essential for a relaxing stay. Your comments will be taken into consideration as we continually seek ways to enhance our guests' experiences. Regarding the heater issue, I apologize for the inconvenience this caused during your second night. Our policy is to ensure that all in-room amenities are functioning correctly, and I regret that we were unable to resolve the matter to your satisfaction. We encourage guests to report any issues promptly so that we may address them effectively. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future. Yours sincerely, Xavier Leono Front Office Duty Manager Batman’s Hill on Collins

Customer review rating 4.5/5

Stacey C. Couples - Confirmed reviews ALL

Good

Dear Stacey C., Thank you for your brief yet positive feedback regarding your stay at Batman’s Hill on Collins. We are pleased to hear that you found your experience satisfactory. Should you have any further comments or suggestions to enhance your future visits, please feel free to share them with us. We look forward to welcoming you back for another enjoyable stay. Yours sincerely, Xavier Leono Front Office Duty Manager Batman’s Hill on Collins

Customer review rating 4.0/5

Sue C. Families - Confirmed reviews ALL

Easy, comfortable, friendly reception staff on the morning of my departure, not so much upon arrival but as I’ve stayed before and shall do so again, I figure we can all have an off day.

Dear Sue C., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel comfortable and well-located for your early morning train. It is wonderful to know that our reception team provided a friendly experience during your departure. We appreciate your understanding regarding your arrival and look forward to welcoming you back for another enjoyable stay in the future. Yours sincerely, Xavier Leono Front Office Duty Manager Batman’s Hill on Collins

Other web-users rate our hotel

  • 2,071 reviews 9.6/10 Location
  • 2,224 reviews 6.5/10 Room
  • 1,616 reviews 8.3/10 Service
  • 31 reviews 4.8/10 WiFi
  • 1,180 reviews 5.1/10 Comfort
  • 774 reviews 6.5/10 Cleanliness
  • 479 reviews 4/10 Amenities
  • 360 reviews 6.9/10 Breakfast

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