Batman's Hill on Collins

Customer review rating (ALL Rating) 4.3/5 2,172 reviews

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623 Collins Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Perfectly positioned in Melbourne CBD for the business or leisure traveller

  • Located close to Southern Cross station and Sky Bus terminal for hassle free airport access

  • Short walk to Marvel Stadium, outlet shopping centres and southbank precinct

  • Within walking distance to Melbourne Convention and Exhibition Centre

  • Located within the free tram zone, easy access to explore all Melbourne has to offer

Our accommodation(s)

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Room 1

Hotel location

Batman's Hill on Collins

623 Collins Street
3000 MELBOURNE
Australia

GPS:-37.819269, 144.954544

Telephone
Fax +61 3 9614 6344

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Oak Room Restaurant & Bar

Nestled within the historic State Savings Bank, the Oak Room Restaurant & Bar offers a unique open-plan dining experience that blends heritage charm with modern elegance. Closed on Public Holidays

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,172 reviews

Customer review rating 5.0/5

Cathy H. Couples - Confirmed reviews ALL

Dear Cathy H., Thank you for your delightful feedback regarding your recent stay at Batman’s Hill on Collins. We are thrilled to hear that you appreciated our prime location, as well as the exceptional service provided by our reception team. It is always our priority to maintain high standards of cleanliness and hospitality, and your kind words affirm our efforts. We look forward to welcoming you back in the future. Yours sincerely, Anupdeep Kaur Front Office Duty Manager Batman’s Hill on Collins

Customer review rating 4.0/5

Sean M. W. Couples - Confirmed reviews ALL

Dear Sean M. W., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our location, service, and clean accommodations. We appreciate your understanding regarding our balcony policy and are glad that it did not overshadow your overall experience. We look forward to welcoming you back in the future. Best regards, Batman’s Hill on Collins

Customer review rating 2.5/5

Mukul J. Families - Confirmed reviews ALL

Dear Mukul J., Thank you for sharing your concerns regarding your recent stay. I sincerely apologize for the discomfort you experienced due to the odor in your room and the heating issues. We strive to maintain a high standard of cleanliness and comfort for all our guests. Your feedback is invaluable, and it will be addressed with our housekeeping and maintenance teams to ensure that such situations are avoided in the future. Yours sincerely, Anupdeep Kaur Front Office Duty Manager Batman’s Hill on Collins

Customer review rating 5.0/5

Kevin E. Families - Confirmed reviews ALL

Dear Kevin E., Thank you for your kind words regarding your experience at our hotel. We are thrilled to hear that our staff made a positive impression from the moment you arrived. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, Batman’s Hill on Collins.

Customer review rating 3.5/5

Bruce R. Couples - Confirmed reviews ALL

Dear Mr. Bruce, We refer to your recent correspondence and thank you for taking the time to provide detailed feedback regarding your stay at the hotel. On behalf of the hotel management, I wish to express our sincere regret for the inconvenience you experienced in relation to the functionality of your room access security card. Please be assured that we take such matters seriously, as the proper operation of guest key systems is fundamental to both comfort and security. Your comments have been duly noted and will be reviewed with the relevant departments to ensure appropriate preventative measures and service improvements are considered and implemented where necessary. We further acknowledge your concern regarding the unavailability of room service on Sunday. While certain operational adjustments to food and beverage services may occur on designated days in accordance with our established service schedule and operational requirements, we regret any inconvenience this may have caused during your stay. Your feedback has been recorded for internal review to assess whether further clarity or enhancement of guest communication in relation to service availability is warranted. In addition, we note your comments concerning external noise experienced during your stay, which you have indicated adversely affected your overall comfort. Please accept our sincere apologies for any disturbance encountered. Although some environmental factors may be beyond the direct control of the hotel, we acknowledge the importance of maintaining a restful environment for our guests and will ensure that your observations are escalated to the relevant management teams for consideration in ongoing operational and preventative planning. We thank you once again for bringing these matters to our attention. Constructive feedback of this nature is highly valued as it assists us in continuously reviewing and improving the quality of our guest experience and service delivery standards. Yours faithfully, Xavier Leono Front Office Duty Manager Batman’s Hill on Collins

Other web-users rate our hotel

  • 2,107 reviews 9.6/10 Location
  • 2,279 reviews 6.6/10 Room
  • 1,693 reviews 8.4/10 Service
  • 33 reviews 6.1/10 WiFi
  • 1,204 reviews 5.3/10 Comfort
  • 795 reviews 6.5/10 Cleanliness
  • 472 reviews 4.2/10 Amenities
  • 385 reviews 7.2/10 Breakfast

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