Sofitel London Heathrow 5 stars

Customer review rating (ALL Rating) 4.6/5 15,895 reviews

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Description

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2024

  • Rosette-winning restaurants, La belle Époque and Vivre

Our accommodation(s)

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Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

GPS:51.4735, -0.4915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  15,895 reviews

Customer review rating 4.0/5

Alan T. Couples - Confirmed reviews ALL

A very pleasant experience and will be staying again when travelling through Heathrow.

Dear Alan T., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Serhan Hotel Manager

Customer review rating 4.0/5

Claus Z. Business - Confirmed reviews ALL

Good hotel, nice spa, very convenient to Terminal 5. Bed super comfortable

Dear Claus Z., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Serhan Hotel Manager

Customer review rating 5.0/5

Russell G. Couples - Confirmed reviews ALL

Easy to find after arriving on a late flight. Our room was upgraded to a club room and much appreciated. We travel a lot leisurely and will return to this hotel.

Dear Russell G., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Serhan Hotel Manager

Customer review rating 3.5/5

William H. Couples - Confirmed reviews ALL

VERY GOOD AS ALWAYS.IT IS OUR TREAT BEFORE RETURNING TO EUROPE

Dear William H., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Serhan Hotel Manager

Customer review rating 4.5/5

Stephen B. Couples - Confirmed reviews ALL

Loved the room generous size good amenities and location was perfect.

Dear Stephen B., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Serhan Hotel Manager

Other web-users rate our hotel

  • 5,038 reviews 9.3/10 Location
  • 9,603 reviews 7.8/10 Room
  • 8,453 reviews 8.5/10 Service
  • 137 reviews 4.4/10 WiFi
  • 2,267 reviews 8.2/10 Cleanliness
  • 2,046 reviews 4.2/10 Value
  • 1,411 reviews 8.2/10 Breakfast
  • 7 reviews 0/10 Sustainability

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