Novotel Suites Marseille Centre Euromed 4 stars

Customer review rating (ALL Rating) 4.5/5 1,224 reviews

Best price
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Novotel Suites Marseille Centre Euromed - Image 1
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Novotel Suites Marseille Centre Euromed - Image 4
33 Boulevard de Dunkerque, 13002 MARSEILLE, France

Description

Hotel extras

  • Fitness center open 24 hours a day

  • Certified Green Key for the second consecutive year

  • 20-minute walk to the Old Port and the typical Panier neighborhood

  • Coffee machine, mini-bar and microwave in the room

  • Free WiFi, video and music on demand in the room

Our accommodation(s)

Room

Suite with double bed and single

  • 3 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
  • Accessible room

Hotel location

Novotel Suites Marseille Centre Euromed

33 Boulevard de Dunkerque
13002 MARSEILLE
France

GPS:43.308559, 5.367637

Telephone
Fax +33 4 91 01 56 54

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Enjoy a drink in the warm atmosphere of our bar, which was awarded the Best Bar Performance/Quality Award during the Rugby World Cup 2023. A selection of delicatessen jars (sweet and savory) is available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,224 reviews

TripAdvisor Rating  4.0/5  1,375 reviews

Certificate of excellence 2023

Good stay

Customer review rating 4.0/5

Cynthia A. Couples - Confirmed reviews ALL

Reception staff were very helpful, friendly and polite. Rooms very clean and breakfast was plentiful and varied. Fidge and microwave also very handy. No iron/ironing board. Hotel well located with Tram stop right in front of hotel. Only downfall is that the room furniture is A. bit aged. Old carpets and stained/torn curtains. All in all A. good stay and would definitely recommend the hotel to friends and family. Big shout out to Matthew at the reception desk too.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Dated

Customer review rating 1.0/5

Anonymous Friends - Confirmed reviews ALL

The hotel is very dated and old. There were no slippers provided even when requested as I was told t hey were not available. Also staff very unhelpful, no customer service. No benefits seen for members of Accor.

Dear Zinnia, Thank you for taking the time to share your feedback regarding your stay with us. We are sincerely sorry to hear that your experience did not meet your expectations. We regret that you did not receive the requested slippers and that our staff was not as helpful as you deserved. This is not representative of the service we strive to provide. Rest assured, we will review these aspects internally to improve the quality of our services. Regarding the benefits for Accor members, we understand your disappointment and will ensure that the advantages offered to our members are clearly highlighted in the future. We hope to have the opportunity to welcome you again and provide you with a much more positive experience during your next stay. Elodie REBORA, chargée de clientèle Novotel Suites Marseille Centre Euromed

Will surely consider the hotel egain next time I'm looking for a otel in the area

Customer review rating 5.0/5

Alan D. Solo - Confirmed reviews ALL

Haven't had anything to complain about, clean hotel, helpful staff, had a nice spacious room and location was good too

Monsieur D., C'est avec plaisir que nous recevons l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

A comfortable stay

Customer review rating 3.5/5

Nadiam Couples - Confirmed reviews ALL

This hotel is well located with tram access at the doorstep or an easy 15 minute walk to Vieux Port. As Diamond Accor members we were upgraded to a Privilege Room which included free soft drinks from the mini bar and daily snacks. Staff were very friendly and accommodating

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Ok stay for a 3- star hotel. Definitely not a 4-star

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Location is good, amenities and services not suitable for business guests. Very low end and bare necessities, not even a room to be used for a meeting.

Dear Sara, Thank you for your feedback. We are sorry that your stay did not meet all of your expectations. Regarding meeting rooms, it is important to note that their presence is not a requirement for 4-star hotels. However, we always strive to provide services that suit all our guests, and we take your comments into consideration to improve the overall experience. We hope to welcome you again and offer you a more satisfying stay. Sincerely, Elodie REBORA, chargée de clientèle Novotel Suites Marseille Centre Euromed

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Other web-users rate our hotel

  • 529 reviews 8.4/10 Location
  • 793 reviews 7.9/10 Room
  • 624 reviews 8.9/10 Service
  • 13 reviews 6.7/10 WiFi
  • 525 reviews 7.9/10 Comfort
  • 325 reviews 7.4/10 Breakfast
  • 261 reviews 7.5/10 Cleanliness
  • 162 reviews 5.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.