Novotel Suites Marseille Centre Euromed 4 stars

Customer review rating (ALL Rating) 4.4/5 1,292 reviews

Novotel Suites Marseille Centre Euromed - Image 1
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Description

Hotel extras

  • Fitness center open 24 hours a day

  • Certified Green Key for the second consecutive year

  • 20-minute walk to the Old Port and the typical Panier neighborhood

  • Coffee machine, mini-bar and microwave in the room

  • Free WiFi, video and music on demand in the room

Our accommodation(s)

Room

Suite with double bed and single

  • 3 pers. max
  • 30 / 322 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
  • Accessible room

Hotel location

Novotel Suites Marseille Centre Euromed

33 Boulevard de Dunkerque
13002 MARSEILLE
France

GPS:43.308559, 5.367637

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Enjoy a drink in the warm atmosphere of our bar, which was awarded the Best Bar Performance/Quality Award during the Rugby World Cup 2023. A selection of delicatessen jars (sweet and savory) is available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,292 reviews

TripAdvisor Rating  4.0/5  1,373 reviews

Certificate of excellence 2023

Customer review rating 5.0/5

Jane M. Friends - Confirmed reviews ALL

Spacious room and lovely staff

Well located

Customer review rating 4.5/5

Jespall S. Couples - Confirmed reviews ALL

The guy who checked me is was amazingly helpful. Was not wearing a name badge hence dont have his name but was very good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Choice by default

Customer review rating 2.5/5

G Business - Confirmed reviews ALL

Was a bit disappointed with the room, noisy and uncomfortable bed.

Dear Gregory, Thank you for taking the time to tell us about your experience at the Novotel Suites Marseille Centre Euroméd. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are aware that our hotel is aging; please note that renovation works are scheduled soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elodie REBORA, chargée de clientèle Novotel Suites Marseille Centre Euromed

O on

Customer review rating 5.0/5

Axel Couples - Confirmed reviews ALL

Very kind service, excellent breakfast

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Why?

Customer review rating 2.0/5

I H. N. R. T. S. M. N. F. A. H. R. Families - Confirmed reviews ALL

I have nothing but good to say about the staff at the hotel. They were helpful and courteous. That said, I will not stay at the hotel again, will not recommend the hotel, and will think hard about ever staying at any other Novotel property. The hotel is past due for refreshment. The single bed was a cot. The partition is basically a tatami curtain. But the worst is the original design that doesn't make any sense. Particularly the bathroom is made as if an ironic nod to the 70s. The no-border design for a shower doesn't work because there is no slop towards the outlet. the curtain doesn't prevent water from splashing, there is a weird empty space nest to the shower as if for a second shower, or for the shower enclosure to be significantly larger. Hotel provides a bottle of shampoo, but you have to ask for the matching bottle of conditioner at the front desk. Neutral, the area is not the worst, safe and clean, but also not the most exciting

Dear Svetlana, Thank you for sharing your detailed feedback with us. We are delighted that you found our staff helpful and courteous. We are aware that our hotel is aging. Please be assured that renovation work is scheduled to commence soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elodie REBORA, chargée de clientèle Novotel Suites Marseille Centre Euromed

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Other web-users rate our hotel

  • 587 reviews 8.4/10 Location
  • 872 reviews 8/10 Room
  • 676 reviews 9.1/10 Service
  • 12 reviews 8.6/10 WiFi
  • 582 reviews 8.2/10 Comfort
  • 360 reviews 7.1/10 Breakfast
  • 296 reviews 7.5/10 Cleanliness
  • 164 reviews 4.4/10 Vibe

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