Novotel Suites Marseille Centre Euromed 4 stars

Customer review rating (ALL Rating) 4.4/5 1,258 reviews

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Novotel Suites Marseille Centre Euromed - Image 1
Novotel Suites Marseille Centre Euromed - Image 2
Novotel Suites Marseille Centre Euromed - Image 3
Novotel Suites Marseille Centre Euromed - Image 4
33 Boulevard de Dunkerque, 13002 MARSEILLE, France

Description

Hotel extras

  • 24-hour fitness center

  • Green Key certified for the 3rd consecutive year

  • A 20-minute walk from the Old Port and the iconic Panier district.

  • Each room features a coffee machine, minibar and microwave.

  • Complimentary unlimited high-speed WIFI

Our accommodation(s)

Room

Suite with double bed and single

  • 3 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
  • Accessible room

Hotel location

Novotel Suites Marseille Centre Euromed

33 Boulevard de Dunkerque
13002 MARSEILLE
France

GPS:43.308559, 5.367637

Telephone
Fax +33 4 91 01 56 54

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

T.A.T.A

Ready for a friendly, authentic taste journey? Discover the T.A.T.A Euromed restaurant, 55 yards from our hotel. Inspired by Mediterranean cuisine, it offers typical dishes and mezzes in a warm ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,258 reviews

TripAdvisor Rating  4.0/5  1,387 reviews

Customer review rating 5.0/5

Merzaka M. R. Solo - Confirmed reviews ALL

Week-end solo

Customer review rating 4.5/5

Laverne T. Friends - Confirmed reviews ALL

Great!

Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our convenient location, modern amenities, and the comfort of your room. It’s also great to know that you appreciated the hospitality of our front desk team — your kind words will mean a lot to them. We hope to have the pleasure of welcoming you back soon for another enjoyable stay! Best regards, Elodie REBORA, Customer Service

Customer review rating 3.0/5

Andrew A. Business - Confirmed reviews ALL

The hotel feels tired. It’s in a great location but the rooms feel like they need a refresh A new coat of paint and fresh carpet The bed was hard

Dear Andrews, Thank you for taking the time to share your feedback. We are aware that some areas of the hotel are showing their age, and we will soon be carrying out refurbishment work, particularly in the rooms, to improve the comfort of our guests. You also mentioned the elevator: indeed, it was recently out of service as a part needed to be replaced to ensure the safety of our guests. We hope to have the opportunity to welcome you again and show you these improvements. Elodie REBORA, chargée de clientèle

Customer review rating 0.5/5

Mirko S. Business - Confirmed reviews ALL

Very bad service, old room, breakfast was low level quality

Dear Guest, Thank you for sharing your feedback. We are sincerely sorry to read that your experience did not meet your expectations. We regret that you found the service and room condition below your expectations. Please rest assured that your comments have been shared with our management team to review the necessary improvements, as guest satisfaction is our top priority. Concerning the breakfast, we are sorry that the quality and variety did not meet your expectations. We continuously strive to improve our buffet selection and will take your remarks into consideration. Regarding the parking, we do offer preferential rates for our guests, and our reception team always informs guests about this option at check-in. We are truly sorry if there was any misunderstanding during your arrival. Finally, we apologize for the waiting time you experienced. We are currently working on optimizing our procedures to ensure faster service in the future. We truly hope to have the opportunity to welcome you again and provide you with a more pleasant stay next time. Best regards, Elodie REBORA, Customer Service

Customer review rating 3.0/5

Zeina 1. /. E. K. Families - Confirmed reviews ALL

That was our first just fair experience with a Novotel across many years. The standard is not one of a 4 stars hotel, small breakfast area and limited breakfast choice for a 4 stars booking, mostly deriving from non-fresh products. Bread was defrosted and pancake/gaufres were not fresh. On arrival, there was a board game with the scope of winning a drink or snack. My son wanted to try it, but he was not given the opportunity by the staff as we are already member of the accord hotel, and the game was for those who aren't. One of the elevators was not working the first day, and we had a power cut in our room. We were told that it might be a court circuit from the micro-wave/frigidaire area, and this area stayed disconnected until the end of our stay. The hotel is situated near public transports but in a not safe area in the evening. The place is clean however and restaurant staff are nice. Just disappointed that our investment in 3 hotel nights to see the sparkle in my children's eyes (the same as in other novotels we booked in Madrid...) was not worth it this time :(

Dear Guest, Thank you very much for taking the time to share your detailed feedback. We are truly sorry to read that your experience did not fully meet your expectations, especially after many pleasant stays within the Novotel brand. Please accept our sincere apologies for the inconveniences you encountered. We regret that the breakfast selection and freshness did not meet your expectations — your remarks have been shared with our Food & Beverage team for review and improvement. Regarding the game board at reception, we understand your disappointment. The wheel is part of a promotional activity specifically reserved for non-Accor members, and it is not designed as a toy. We are sorry if this was not clearly explained to your son upon arrival. As for the elevator, it was indeed undergoing maintenance to ensure the safety and comfort of all our guests. Another elevator, as well as stair access, remained available throughout your stay. We also apologize for the inconvenience caused by the power issue in your room; our technical team worked to isolate the problem for safety reasons. We are pleased to hear that you appreciated the cleanliness of the hotel and the kindness of our restaurant staff. Nevertheless, we regret that your overall experience did not reflect the level of quality and joy you have come to expect from Novotel. We hope you will give us another opportunity to welcome you again and provide you with the experience you rightfully expect and deserve. Best regards, Elodie REBORA, Customer Service

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Other web-users rate our hotel

  • 573 reviews 8.9/10 Location
  • 844 reviews 8.1/10 Room
  • 687 reviews 9/10 Service
  • 16 reviews 5.4/10 WiFi
  • 547 reviews 8.2/10 Comfort
  • 315 reviews 7/10 Breakfast
  • 293 reviews 7.9/10 Cleanliness
  • 118 reviews 5.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.