Novotel Suites Marseille Centre Euromed Hotel 4 stars

Customer review rating 4.4/5 4,402 reviews
Novotel Suites Marseille Centre Euromed
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Hotel extras

  • 10 minutes' drive from La Canebière

  • 8 minutes' walk from the Silo theaters and concert halls

  • 24-hour Boutique Gourmande offering drinks andsnacks

  • Free video games in the room for children

  • Free WiFi, video and music on demand in the room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Bike rack facilities (Nearby)
Business services
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Suites Marseille Centre Euromed

33 Boulevard de Dunkerque
13002
marseille
france

Tel: +33491015650

Fax: (+33)4/91015654

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS JOLIETTE :  83 JOLIETTE

  • LA ROTONDE :  8 LES INFIRMERIES

  • METRO JOLIETTE :  2 JOLIETTE

  • Sainte-Marguerite Dromel-Bouganv :  M2 Joliette

  • Les Caillols-euroméditerranée Ga :  T2 Joliette

  • TRAM EUROMED :  2 EUROMED GANTES

  • By plane

    MARSEILLE-MARIGNANE At 22km / 13.67 miles

  • By car

    SORTIE 4 JOLIETTE At 1km / 0.62 miles

  • By train

    GARE SAINT-CHARLES At 2.5km / 1.55 miles

GPS :43.308559, 5.367637

Our accommodations

Superior Suite with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with balcony, 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 35
  • Views: Harbour view, Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Superior Suite - 1 double bed and 2 single beds

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite - Queen size bed with a day bed and a convertible armchair

  • Max. number of persons: 4
  • Area: From 45
  • Views: Harbour view, Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Marseille Centre Euromed

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,402 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,253 reviews

Odd rooms, no loyalty recognition, chaotic breakfast/

Customer review rating 4.4/5

Matt Friends - 01/03/2020 Confirmed reviews ALL

Arriving late at night, we were given a room different than the kind we had booked. We booked a balcony but did not get one. This is despite having done the online check in 24hrs in advance. We were not given any welcome drink as per the loyalty club. The room has a very odd bathroom which is not private with the shower part of the bathroom being on view on the bedroom - quite in appropriate for sharing. Breakfast was chaotic with tables uncleared, trays in replenished. The breakfast choices were limited, and many breakfast items were placed too high up for people to reach. I would not use this hotel again.

Dear MATTHEW S., Thank you for taking the time to tell us about your experience at the Novotel Suites Marseille Centre Euroméd. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, especially regarding room type and breakfast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Great Rooms, comfortable beds, great TV with numerous English channels and friendly staff.

Customer review rating 4.4/5

Andrew N. Business - 18/02/2020 Confirmed reviews ALL

My experience was great, I usually stay at the Golden Tulip, but I asked to be booked in the Novatel. The experience was great, all I needed was a comfortable bed, a nice room and Breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Well located for visiting CMA office.

Customer review rating 4.4/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

All perfect except for usage of room freshener. Incase it is Novotel policy to use room freshner, please change the policy. Several people has allergy with strong perfume of room freshner.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Good value for money

Customer review rating 4.4/5

B. Business - 27/01/2020 Confirmed reviews ALL

Good location, good accomodation, business price, what else ?

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Good stay

Customer review rating 4.4/5

M. N. Business - 23/01/2020 Confirmed reviews ALL

All done in professional manner

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Standards going down vs previous visits

Customer review rating 4.4/5

Na Couples - 07/01/2020 Confirmed reviews ALL

The staff is friendly and responds to every request, the hotel location is fantastic and the rooms are amazingly spacious and very clean. I have been to this hotel many times over the last few years and this time I have noticed a drop in standards. 1- the bedding quality was poor and the bed sheet was too small for the mattress! also there was a plastic mattress cover, which is quite disgusting and horrible to sleep on. 2- As a gold Accor member I was told that the free welcome drink only applied to myself but not to my partner staying in the room with me... never had this in any Accor hotel in my life … 3- the bar area has been downgraded as well - shame as it was a lovely area for an evening drink and some nibbles I really like this hotel, so please bring the standards back up! Thank you.

Nice place for a short business visit

Customer review rating 4.4/5

Vincent H. Business - 18/12/2019 Confirmed reviews ALL

All staff very efficient and friendly.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Spacious family room

Customer review rating 4.4/5

Sanchayan G. Families - 09/11/2019 Confirmed reviews ALL

Convenient location, with good amenities. A good relaxing break

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Excellent

Customer review rating 4.4/5

Hazza Couples - 05/11/2019 Confirmed reviews ALL

Centrally situated in a vibrant arrondissement the hotel offers a fantastic view on the ferry terminal and the Mediterranean depending on the room. The personnel is extremely polite and helpful . Fantastic breakfast and trams opposite the entrance. All in all a fantastic experience

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

The best Manager, reception staff , nice room

Customer review rating 4.4/5

Raj P. Families - 03/11/2019 Confirmed reviews ALL

Very helpful and efficient manager, reception and staff Choice of breakfast should be improved

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Loved the hotel and location

Customer review rating 4.4/5

Anonymous Couples - 31/10/2019 Confirmed reviews ALL

Location is good. My husband and I stayed with you but were disappointed with The welcome drink I was amazed as only received one drink, first Accor Hôtel to ever do that. Breakfast everything was paper and plastic cutlery so did not bother with breakfast. Even in our room paper cups.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

I had a good time staying at the Marseille Novotel Suites

Customer review rating 4.4/5

Giles Business - 31/10/2019 Confirmed reviews ALL

The staff were helpful, the bed was comfortable, the breakfast was good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

overall an excellent experience

Customer review rating 4.4/5

Isabelle H. Families - 29/10/2019 Confirmed reviews ALL

Excellent service, professional, kind, flexible Quality room with space, confort, clean and great pressure for bathrooms

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

good hotel

Customer review rating 4.4/5

De B. Business - 28/10/2019 Confirmed reviews ALL

Good hotel and friendly staff.

Dear Mr De B., Thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

A very comfortable and conveniently located hotel

Customer review rating 4.4/5

Alan W. Couples - 24/10/2019 Confirmed reviews ALL

This Novotel falls between a classic one-room four star hotel and an "apartment hotel", in that it has relatively large rooms that can be divided by a moveable screen, and a "kitchen corner". This kitchen corner offers a work surface with a small sink and water tap, a kettle, a refrigerator, a microwave oven and a capsule coffee machine. There is also a larger than usual table. Taken together, these make it possible to prepare a light meal (such as a continental breakfast or a salad) and perhaps even to heat up a microwaveable pre-packaged meal (on sale on the ground floor). We found it ideal for preparing a breakfast to suit our own tastes and for a light lunch. It would not have been practicable to cook a family meal, as one might do in an apartment hotel. One slightly negative note is that our two-person room was supplied with coffee and tea for only one person. We were given more when we asked, but we felt that it should have been automatic (and that someone ought to have noticed that we never touched the accumulating mineral waters and potato crisps - or "chips") The hotel staff were very welcoming, helpful and cheerful. They were happy to tolerate my speaking French and to converse in English when necessary. This is not universal in Marseille. Our particular thanks go to Bertrand who both gave us important information before we arrived and helped us out when we had to make last-minute arrangements because our homeward flight was cancelled after we had checked out of the hotel. There is a tram stop right outside the hotel, with very frequent services to the city centre. There are also bus stops for other destinations within a 5 minute walk. The public transport service offers unlimited local travel tickets valid for 24 or 72 hours. These make excellent value and remove the hassle of buying a ticket every time you want to go somewhere, and the question whether it is worth taking a bus or tram for any journey. Within a 5 minute walk there are also two indoor shopping centres: Les Docks and Les Terraces des Docks. These have many popular retail brands (Monoprix supermarket, Printemps department store, Hugo Boss, etc.) as well as specialist boutiques and a range of cafes and restaurants. You can find there a very good meal, from crepes to plateaux de fruits de mer without having to go into the city centre. We would certainly stay here on our next trip to Marseille.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

good for biz meetings

Customer review rating 4.4/5

Hls Business - 05/10/2019 Confirmed reviews ALL

it's quite close to our customer's office, convenient for our meetings. There are many restaurants around. but kind of far from old port. spacious room, but the toilet is too small.

Dear M. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

good

Customer review rating 4.4/5

Bayan Families - 11/09/2019 Confirmed reviews ALL

we have a nice stay at your hotel, food could be better.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Excelent Hotel

Customer review rating 4.4/5

Francis Business - 06/09/2019 Confirmed reviews ALL

Accueil / Prestations impecables

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

good experience

Customer review rating 4.4/5

Vincent D. V. Business - 06/09/2019 Confirmed reviews ALL

comfortable, efficient, coffee in the bedroom

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

very good experience

Customer review rating 4.4/5

Patrick Business - 04/09/2019 Confirmed reviews ALL

good value for price with comprehensive staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed
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