Novotel Suites Marseille Centre Euromed Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 5,422 reviews

ALLSAFE approved hotel

Information message

Novotel Suites Marseille Centre Euromed
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+ 15 Services

Hotel extras

  • Labeled ALLSAFE Bureau Veritas

  • 24/7 Boutique Gourmande has drinks and meals to take-away to the room.

  • 15mn walk from the Old Port and the "Panier", 25mn from Mucem

  • Free video games in the room for children

  • Free WiFi, video and music on demand in the room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Suites Marseille Centre Euromed

33 Boulevard de Dunkerque
13002 marseille
france

Fax: (+33)4/91015654

Check-in from 14h00

Check out up to 12h00

  • BUS JOLIETTE:  83 JOLIETTE

  • LA ROTONDE:  8 LES INFIRMERIES

  • METRO JOLIETTE:  2 JOLIETTE

  • Sainte-Marguerite Dromel-Bouganv:  M2 Joliette

  • Les Caillols-euroméditerranée Ga:  T2 Joliette

  • TRAM EUROMED:  2 EUROMED GANTES

  • By plane

    MARSEILLE-MARIGNANE At 22km / 13.67 miles

  • By car

    SORTIE 4 JOLIETTE At 1km / 0.62 miles

  • By train

    GARE SAINT-CHARLES At 2.5km / 1.55 miles

GPS:43.308559, 5.367637

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar

BAR Non contractual photo

A selection of cold drinks, wines and apéritifs to enjoy in the warm and cozy atmosphere of the Novotel Suites bar. A selection of deli-style mason jars (sweet + savory) also available for take-out.

Our accommodation(s)

Modular 30m²+ suites with sliding partition to separate sleep and work space. Fiber-optic internet, private phone, TV with foreign channels and Canal+. Microwave, kettle, minibar and Nespresso machine Modular 30m²+ suites with sliding partition to separate sleep and work space. Fiber-optic internet, private phone, TV with foreign channels and Canal+. Microwave, kettle, minibar and Nespresso machine

Our guest reviews for
Novotel Suites Marseille Centre Euromed

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,422 reviews

TripAdvisor Rating 4.0/5

1,317 reviews

Customer review rating 5.0/5

B. Couples - 14/12/2021 Confirmed reviews ALL

Top

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Friendliness and kindness of the whole team

Customer review rating 5.0/5

L. Business - 27/11/2021 Confirmed reviews ALL

nearly 7 years

Cher Monsieur L., C'est avec plaisir que nous recevons l'avis que vous avez laissé sur notre hôtel. Ces années passées en votre compagnie ont été un réel plaisir et nous sommes heureux d'avoir pu vous accueillir aussi souvent. Nous sommes ravis que vous ayez apprécié votre nouveau séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur L., nos salutations distinguées. Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

4* self-containment

Customer review rating 5.0/5

Phil (. Solo - 20/10/2021 Confirmed reviews ALL

The hotel is well placed, the staff most helpful and my room excellently appointed and provisioned.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Beautiful

Customer review rating 4.5/5

Himanshu S. Couples - 19/10/2021 Confirmed reviews ALL

Everything was wonderful. Excellent People. Thank you

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Excemlent stay

Customer review rating 4.5/5

Anonymous Families - 16/10/2021 Confirmed reviews ALL

Very nice staff ! However parking availability was not showed during the booking. So access to the hotel was difficult.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Well located

Customer review rating 3.5/5

Priscilla D. Z. Families - 11/10/2021 Confirmed reviews ALL

Helpful staffs but room was not clean and could not sleep coz the beds too hard

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

well located - room clean - BUT HORRIBLE SMELL OF SMOKE (CIGARETTE) IN THE ROOM.

Customer review rating 1.5/5

Anonymous Business - 06/10/2021 Confirmed reviews ALL

well located - room clean - BUT HORRIBLE SMELL OF SMOKE (CIGARETTE) IN THE ROOM. overall i am satified with the place, i just want to insist on the room with balcony : people use to go and smoke on the balcony even in non-smoking room (the whole hotel is non-smoking ,right ?)

Dear LAURENT, Thank you for taking the time to tell us about your experience at the Novotel Suites Marseille Centre Euroméd. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I confirm that our entire establishment (room and balcony) is indeed non-smoking. During your next stay, if you notice a smell of cigarettes in your room, do not hesitate to contact the reception, which is present 24 hours a day, to change your room. I'm sorry your towels weren't changed. Be aware that if you don't put them on the floor, our room staff think you don't want to renew them. We are aware that our hotel is aging. We had renovations planned. Unfortunately they were postponed to a later date. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elodie REBORA, chargée de clientèle Novotel Suites Marseille Centre Euromed

Great staff, clean rooms

TripAdvisor rating 5.0/5

Scenic114404 Business - 27/09/2021 TripAdvisor review

Location was great, carpark was short walk away. Near to 2 large shopping malls and walking distance to supermarket. Staff were professional and polite. Food options nearby were also aplenty. Will stay here again if I visit Marseille.

Great location, clean rooms, friendly staff

Customer review rating 4.5/5

Kevin Business - 26/09/2021 Confirmed reviews ALL

Nothing feels better than returning to a calming room after a tiring day at work.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Excellent location, quiet, nice breakfast, clean, ...

Customer review rating 5.0/5

Anonymous Families - 30/08/2021 Confirmed reviews ALL

Just great!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Very warm room

Customer review rating 3.0/5

O. Solo - 08/08/2021 Confirmed reviews ALL

The suites are in a good location. However, they suffer from lack of good air conditioning and the two lifts in my hall were fairly crowded most of the time. I turned the air conditioning to full, but that did not suffice in the Marseille summer, and only gave a weak whiff of air right in front of the air vent, nowhere near good enough to cool the whole room. I tried to shut it down and open the windows on cooler nights, but that only resulted in mosquito bites, so I shut the windows, tried the air conditioning again and slept woefully.

Dear Olfsson, Thank you for taking the time to tell us about your experience at the Novotel Suites Marseille Centre Euroméd. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For the problem of air conditioning, do not hesitate to contact the reception. It is open 24 hours a day. A technician can then intervene in your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elodie REBORA, chargée de clientèle Novotel Suites Marseille Centre Euromed

Amazing experience!!!

Customer review rating 5.0/5

Alexandre E. R. Families - 04/08/2021 Confirmed reviews ALL

A friendly staff very focused on the customer needs, attentive and motivated to find solutions always followed by a lovely smile! Special thanks to shift from Sunday morning, July 25th, 2021, for hosting my family and I in a so prompt and kind attention, compensating on their best way the long night hours driving for our holidays. Much appreciated!!! All measures related to COVID times, as well as the high level of cleanliness can be immediately noticed. The team really takes the topic in a serious and constant manner. It made the difference to feel the room like 1st day impression every day as well as the installations cleaned and well organized. Congrats! A super breakfast complements my great impression. The guy responsible for the restaurant is someone who definitely will make a difference on your mornings! Big thanks for making us feel like home with your cordiality and organization of the buffet. Thanks once again whole team, we wish to you a continued success and see you next time! Cheers,

Dear Alexandre, We very much appreciate your comments regarding your stay at the Novotel Suites Marseille Centre Euroméd. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

good stay

Customer review rating 4.0/5

Gijs Friends - 31/07/2021 Confirmed reviews ALL

very pleasant, nice and kind employees!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gregory BONNET, Directeur Novotel Suites Marseille Centre Euromed

Bad location

Customer review rating 2.0/5

Anonymous Business - 26/07/2021 Confirmed reviews ALL

I was expecting something better. I was asked for a quiet room. Room was nice but one sise was in front of thé motorway. Night was not quiet at all. I will probably do not book this hôtel anymore.

Dear JEAN-LUC, Thank you for taking the time to tell us about your experience at the Novotel Suites Marseille Centre Euroméd. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken note of your comments on the breakfast. Please note that I forwarded the information to the department concerned. For your room, I apologize for not having taken into account your wish for a quiet room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elodie REBORA, chargée de clientèle Novotel Suites Marseille Centre Euromed

One night in marseille ´ dock

TripAdvisor rating 2.0/5

patrickrT6875DT Business - 29/06/2019 TripAdvisor review

Booked a night at this hotel well located from Euromed and conseil régional at walking distance looks great on web site despite of the high price for this date. I arrived at 7pm and did not find a way to sleep till 2pm ! Why ? People at the bar just bellow my window, a super event on the rooftop at dock and when you think it is time to have some rest, workers that through out every 15 seconds wood from 2nd floor straight to the van bellow and this till 1:30 pm! Of course I claim hotel desk that said it was not their responsibility and no other room available. I will long remember how Marseille can mix loud fest event and work hard ... at night !!

Great stay

TripAdvisor rating 5.0/5

Ambassador38712 Family - 25/06/2019 TripAdvisor review

It's the second time we chose this hotel to stay in Marseille. The location is perfect. For us most attractive is the room size and overall great convenience of the facility. Good breakfast, nice staff and excellent service.

just outside the centre

TripAdvisor rating 4.0/5

J2119QYjeffb Business - 24/02/2019 TripAdvisor review

Great hotel just outside the city center with great transport links to the town center, good shopping and restaurants, new shopping center within easy walking of the hotel, fitness center in the shopping

Business One Night Stay

TripAdvisor rating 5.0/5

Mobile34178750698 Business - 06/01/2019 TripAdvisor review

This hotel is relatively new. The rooms are quite large like a mini apartment. The staff were excellent - very friendly and helpful. The hotel is a little way from the old centre of Marseille as it is in the redevelopment area called Euromed. This suited me fine as I had a business meeting in the area but might be less convenient for other people. There is tram stop right outside so it should be possible to travel to Marseille centre without too much difficulty. The only negative about this hotel is that it does not have an evening restaurant. Although there are restaurants in the nearby area, they mostly close by 9pm. I arrived after 9pm and only managed to find one steak restaurant open. Otherwise I have no complaints about this hotel.

Fantastic

TripAdvisor rating 5.0/5

raechris2011 Family - 02/08/2018 TripAdvisor review

this is our second stay and it did not let us down again. the hotel is perfectly situated for all necessary amenities and the staff were friendly and helpful. breakfast had a perfect choice to suit us all and the balcony on the room was ace to watch the sunset from, the staff even offered ice from reception and to store our beer as there fridge was cooler than the mini fridge in the room.

Great holiday

TripAdvisor rating 5.0/5

PennyHunting Couples - 22/07/2018 TripAdvisor review

Enjoyed our stay in Marseille, very nice hotel. Big rooms with balconies with view of the port. The hotel is about 20-30 minutes walk from the city centre and old port but there is a tram stop immediately outside the hotel. The hotel is located in a new business district and the area feels safe. Marseille is a great city with plenty to see and do.

Dear Penny, Many thanks for your comment, it was really appreciated. It is right that Marseille is a very rich city when it comes to culture and history. 5000 years of history since the Phoceans arrived here. That means a lot of historical buildings to be seen, a lot of museums to be visited... a lot to do. Thank you for mentionning our central location, close from all those historical sites. Take care and hope to see you soon in Marseille.

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