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Novotel Suites Montpellier Hotel 4 stars

Customer review rating 4.1/5 3,946 reviews

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Novotel Suites Montpellier
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+ 20 Services

Hotel extras

  • Private outdoor car park and underground garage (fees apply)

  • Bright terrace - Fitness center

  • Soundproof, spacious and air-conditioned modular suites in meeting area

  • Friendly bar - Boutique Gourmande open 24 hours a day

  • Free WiFi - Complimentary digital press - Souvenir photo terminal

Hotel location

Novotel Suites Montpellier

45 avenue du Pirée
34000 montpellier
france

Tel: +33467205757

Fax: (+33)4/67205858

Check-in from 14h00

Check out up to 12h00

  • TAM :  1 ET 4 PLACE DE L'EUROPE

  • By plane

    FREJORGUES AIRPORT At 8.1km / 5.03 miles

  • By train

    GARE MONTPELLIER SUD DE FRANCE At 1km / 0 miles

  • By train

    GARE SAINT ROCH At 1.7km / 1.06 miles

GPS :43.609733, 3.895011

Hotel services

BAR DE LHOTEL Non contractual photo

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet
    • Room service
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 139 rooms
    • 4 rooms for people with reduced mobility
    • 16 family rooms
    • 7 connecting rooms
    • 114 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • French
    • Italian
    • English
    • Spanish
    • Arabic
  • Laundry / Valet Services
    • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • GARAGE
    • On site
    • 53 parking spaces
    • Private
    • Parking opened 24/7
  • PARKING EXTERIEUR
    • On site
    • 13 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • piscine Currently unavailable
    • Outside
    • On site
  • FITNESS BALANCE
    • On site
Family
  • Services for children
    • Board games available
    • Play area

Our accommodation(s)

Our user-friendly rooms and suites offer a warm welcome, with comfortable bed and private bathroom, and every comfort you need for a delightful stay.

Our guest reviews for
Novotel Suites Montpellier

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,946 reviews

TripAdvisor Rating 3.5/5

999 reviews

Customer review rating 4.0/5

W. Couples - 08/10/2021 Confirmed reviews ALL

You should review the training of people at frontdesk: I performed an early check-in and fast checkout with pre-authorization amount on my AMEX (470euros for an stay of 389,56) to avoid queue the day of departure but it seems that it was not working because I need to pay an extra amount with a credit card. Pre-authorization is done to avoid that.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Emilie M. / Novotel Suites Montpellier

Good Stay nice people

Customer review rating 4.5/5

Philip Business - 28/09/2021 Confirmed reviews ALL

Arrived late in the evening, departed in morning, the reception team very efficient, very friendly, good breakfast, room Ok

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie M. / Novotel Suites Montpellier

Super

Customer review rating 5.0/5

Anonymous Business - 16/09/2021 Confirmed reviews ALL

Perfect stay the suites are excellent

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emilie M. / Novotel Suites Montpellier

Good customer service

Customer review rating 4.0/5

Francky Solo - 13/09/2021 Confirmed reviews ALL

Staff very friendly, polite and helpful Hôtel a bit old, should you with a refurbishment Otherwise good location and good stay in Novotel Suite Hotel The only thing I would say is that 3,50 euros a small bottle of water is way too expensive ! Perhaps you should lower the price !

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Emilie M. / Novotel Suites Montpellier

Very kind and professional staff

Customer review rating 5.0/5

D. A. Business - 08/09/2021 Confirmed reviews ALL

The hotel is great after the renovation also you have the best staff one could wish for.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie M. / Novotel Suites Montpellier

good- a bit noisy..

Customer review rating 3.5/5

Mell Families - 08/09/2021 Confirmed reviews ALL

nice room... unfortunately a bit noisy breakfast was dissapointing...

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Emilie M. / Novotel Suites Montpellier

Long stay

Customer review rating 3.5/5

Paul R. Business - 22/08/2021 Confirmed reviews ALL

All generally good but a few issues need to be sorted

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emilie M. / Novotel Suites Montpellier

Room ok but the overall is not satisfactory

Customer review rating 2.0/5

Ayumi Families - 18/08/2021 Confirmed reviews ALL

No real welcome at the reception, lift was broken for 4 days and we had to wait for either 15 min or take the stairs with a pram and a 2 year old , our room was at the 4th floor. No access for prams available at the entrance!

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Emilie M. / Novotel Suites Montpellier

Good location

Customer review rating 4.5/5

S. Couples - 13/08/2021 Confirmed reviews ALL

All amenities close by and a short walk into historic centre

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emilie M. / Novotel Suites Montpellier

Old stained room, breakfast was too much plastic fantastic

Customer review rating 1.0/5

Peter A. Couples - 06/08/2021 Confirmed reviews ALL

Horrible room, stained carpets, smelt of previous guests along the whole floor of cigarettes. The whole floor needs refurbishment. There was a girls shaver in the shower left from the previous guests and blood on the pillow !

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Suites Montpellier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie M. / Novotel Suites Montpellier

Needs to be refurbished

Customer review rating 1.5/5

Max Couples - 03/08/2021 Confirmed reviews ALL

The hotel was looking on the pictures but the reality was disappointing. The reception, the corridors, the elevators and the parking area need to be fully refurbished. The room itself is ok but I expected a much better standard for the value.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Emilie M. / Novotel Suites Montpellier
Customer review rating 4.0/5

Anonymous Couples - 30/07/2021 Confirmed reviews ALL

Great

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie M. / Novotel Suites Montpellier

The staff are very kind and helpful

Customer review rating 5.0/5

D. A. Business - 30/06/2021 Confirmed reviews ALL

The new suits are beautiful and practical. Thank you for removing the baths with the old very un useful showers. All is perfect. Thank you.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie M. / Novotel Suites Montpellier

Excellent matelas

Customer review rating 5.0/5

Anonymous Business - 25/06/2021 Confirmed reviews ALL

Matelas d’un super confort

Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Suites Montpellier. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs Emilie M. / Novotel Suites Montpellier

Great Value

Customer review rating 4.5/5

Nathan Business - 22/06/2021 Confirmed reviews ALL

Booking was simple and efficient. The rooms are clean and modern and of a standard normally found in more expensive accommodation. The booking management system could do with some improvement as I was automatically put on a flexible rate when I extended my stay and the increase in price was a big shock. The Hotel staff however were very good and adjusted the rate to stay the same for each day.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emilie M. / Novotel Suites Montpellier

Excellent stay

TripAdvisor rating 5.0/5

Olympic252 Business - 20/02/2021 TripAdvisor review

The hotel is located in a quite area, not far from the main access road to Montpellier. Rooms are big and quiet and you can find everything around the hotel. The hotel has an indoor parking and public transportation is just outside the door.

Dear Guest, We very much appreciate your comments regarding your stay at the Suite Novotel Montpellier Antigone. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely,

Awful location for a Novotel. Should barely be called Motel 6

TripAdvisor rating 1.0/5

Abed H Couples - 16/07/2019 TripAdvisor review

The hotel is very old. It hasnt been updated in years. Carpet looks dirty, rooms tiny and equipped with nothing. Totally not what you would expect from a Novotel. I will avoid this chain in the future. We had reserved 3 nights and ended up checking out after one night and moving to a Crown Plaza which lived up to its name.

Dear Guest, Thank you for taking the time to tell us about your experience. We are planning some renovations. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Staff is great but hotel is disappointing

TripAdvisor rating 3.0/5

Dindu Business - 18/05/2019 TripAdvisor review

Rooms are dated and old. Air conditioning (cool air) didn't work meaning the room was very hot when I got back late evening. Had to open the window. Breakfast is below average. Staff are very good though. Will not go back.

Dear Guest, Thank you for taking the time to tell us about your experience. We are planning some renovations. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mr Khan

TripAdvisor rating 5.0/5

Ikhan0 Family - 02/05/2019 TripAdvisor review

Hotel was nice and located in a good location close to town. We enjoyed our stay. Nice swimming pool. Staff was nice and friendly. Welcome drink are only for the person who booked the room and not for all persons on the booking.

Dear Guest, Thank you for your nice comments. We hope to see you for your next trip in France. Sincerely,

Novotel Suites Montpellier

TripAdvisor rating 3.0/5

aaronk652 Family - 12/08/2018 TripAdvisor review

I chose this hotel as a stopover to shorten a long car journey. First surprise when I arrived was that the car park was full and I would have to find on street parking. I think it could be stated clearer on their website to pre-reserve parking or to arrive early. Despite checking in on-line I still had a wait to get my room key, which did not work initially so had to return to reception :(. The room itself was spacious and comfortable however even though I had a suite at the end of the corridor I was constantly hearing doors banging so there is room for improvement on the soundproofing. I arrived late with my two young children so all I wanted to do was to get them some food and off to bed. I was surprised that there wasn't a better offering of reasonably priced snacks available. I paid 34Euro for three small frozen pasta dishes. To conclude, if you are just staying a night and have already eaten this hotel is a good option.

Dear Guest, Thank you for taking the time to tell us about your experience. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie M.

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