Well located clean and practical hotel

The hotel is well situated, walking distance from the city centre and also close to major tram routes into the city, it is conveniently located for arriving by car from the autoroute. Generally the hotel looks a little worn out and dated, but it's clean, quiet and cool, with good WiFi.

The staff was great but the hotel need a renovation. It looks old and has a distinct smell.

COVID

Due to COVID my travel from Australia was cancelled and I have been given a credit for this stay, which i will hoepfeully be able to use next year

A good Mercure on the edge of the city. Convenient location and very helpful staff. Decent plentiful breakfast. Safe secure parking in basement garage. The decor and rooms are a little tired hence the planned refurbishment- it needs it!

This hotel was dirty from the outside and all the way through . It smelt throughout of stale air ( esp in corridors) and worse. Cleaners had obviously used excessive amounts of air freshener in places to mask the smells ( effectively only making matters worse). The carpets were stained , the woodwork and walls badly in need of a paint / wallpaper refresh and doors and furniture chipped and tired. Bathroom silicone wanting and extractor non existent. Stains on floors and walls in room. Horrendous - do NOT stay here under ANY circumstances

very good

Great front desk personal assistance with smile and professionalism. This hotel is 1 minute from the tram and very quiet. Clean and affordable.

Good

Business visit with little time in the hotel but nice and friendly staff that makes your overnight stay nice.

Nice beautiful hotel close to downtown. Room was big, easily lodge 3 adults.seperate bathroom and toilet. Great amanites! Dinning room was okay! Food you would expect from a restaurant in an hotel. Portions were good. Parking located under the hotel for 12€ per 24 hours period. Overall good hotel

RAS

Up to the usual standard we have come to expect at this hotel.

Sarisfactory