Mercure Montpellier Centre Antigone Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 386 reviews

Mercure Montpellier Centre Antigone Hotel - Image 1
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Mercure Montpellier Centre Antigone Hotel - Image 4

Description

Hotel extras

  • Catering elaborated by our chef on the premises in the restaurant and rooms

Our accommodation(s)

Hotel location

Mercure Montpellier Centre Antigone Hotel

285 bld de l'aéroport, International-Antigone
34000 MONTPELLIER
France

GPS:43.608853, 3.89417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

L'AMBASSADOR

L'Ambassador restaurant, with its friendly and sophisticated decor, will add a touch of glamour and exoticism to your business meals and dinners with friends. Enjoy flavorsome, high-quality cuisine from the Pays d'Oc and sample our seafood buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  386 reviews

TripAdvisor Rating  3.5/5  762 reviews

Customer review rating 4.5/5

Inge Solo - Confirmed reviews ALL

A terrible allergenic smell in the corridors.

Dear Inge B., Thank you for your feedback. We’re pleased to hear that you found our reception welcoming. We apologize for the unpleasant odor you encountered in the corridors; this is not something we typically experience, and we will investigate the matter to ensure it is resolved. Additionally, we appreciate your comments about the cups and will look into their quality. Your input is valuable to us, and we hope to provide a more enjoyable experience on your next visit. Best regards, Angélina Receptionist Mercure Montpellier Centre Antigone

Nice staff , good location .

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I am a regular customer to this Hotel , nice staff , they welcome you upon arrival and departure , very good location and they have car parking as well.

Dear Guest, Thank you very much for your positive feedback! We are delighted to hear that our staff welcomed you warmly and that you appreciate our location and parking facilities. Your loyalty means a lot to us, and we look forward to welcoming you back very soon! Best regards, Angélina Receptionist

Had a wonderful time at the Hotel Mercure Montpellier

Customer review rating 5.0/5

Globaltraveler Solo - Confirmed reviews ALL

Despite GPS led me to a wrong direction from the tram stop Place D'Europe and took me a while to find the hotel, I had a wonderful time at this hotel. Great location, facilities and most importantly very friendly and helpful staff, especially Dylan who was super friendly and helpful, giving me lots of information on where to visit and eat, etc. I had a wonderful time at this hotel and Montpellier overall. Always a happy memory. Highly recommend this hotel.

Dear Mr. Z., Hello, Thank you for your fantastic review! We are delighted to hear that you had a wonderful time at the Hotel Mercure Montpellier. We appreciate your understanding regarding the GPS issue, and we're glad that you found our location convenient. It’s great to know that our facilities met your expectations and that our team, especially Dylan, provided you with friendly and helpful service. Your kind words mean a lot to us! We hope to welcome you back on your next visit to Montpellier for more happy memories. Best regards, Angélina – Receptionist Mercure Centre Antigone Montpellier

No cooling system functioning during my stay

Customer review rating 2.0/5

S. B. E. S. Business - Confirmed reviews ALL

No AC too hot room

Cher monsieur B., Merci d'avoir pris le temps de partager votre retour. Nous nous excusons sincèrement pour l'inconfort que vous avez ressenti en raison du dysfonctionnement du système de refroidissement pendant votre séjour. Nous comprenons à quel point il est important d'avoir une température agréable dans la chambre, surtout par temps chaud, et nous regrettons de ne pas avoir pu répondre à cette attente. Soyez assuré que nous traitons ce problème avec la plus grande attention pour éviter qu'il ne se reproduise. Nous espérons que vous nous donnerez une autre chance de vous offrir une meilleure expérience à l'avenir. Bien cordialement, Angélina Réception

Good Location but very basic and untidy

Customer review rating 0.5/5

Thomas W. Couples - Confirmed reviews ALL

Well Located but needs to be updated. Hallway stink of dirty carpet/ flooring. Place needs to be painted. Twin room very small. Staff not very friendly. Bad Experience

Dear Thomas W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Montpellier Centre Antigone. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front desk

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Other web-users rate our hotel

  • 102 reviews 8.5/10 Location
  • 267 reviews 4.8/10 Room
  • 203 reviews 8.7/10 Service
  • 109 reviews 1.8/10 Vibe
  • 97 reviews 8.2/10 Breakfast
  • 72 reviews 2.4/10 Cleanliness
  • 55 reviews 3.4/10 Amenities
  • 41 reviews 3/10 Value

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