Mercure Montpellier Centre Antigone Hotel

On arrival we checked in for a six night stay and went up to our room only to find the toilet system was not working as it should have been. The reception team were very helpful and tried to get it sorted without any avail so they transferred us to a new room which was very good and comfortable. We have stayed at this hotel and other Accor ones in Montpellier and La Grande Motte but the Mecure Montpellier Centre Antigone we have found to be the most comfortable. The breakfast room is splendid and the standard of food and service is first class. The underground parking is good and secure. All the staff were most helpful and efficient but we particularly found Tiphaine on reception to be most helpful.

Nicely located hotel. Friendly staff

The hotel reception was nice and friendly. it's a no-nosense hotel, rooms are big enough, clean and with good beds. On the downside, 2 years of corona shows it's toll on the general maintenance, the hallways surely good use a new wallpaper and some paint. The direct airport bus-shuttle is on the corner and the city center at walking distance.

Clean, comfortable, quiet, excellent breakfast . pleasant and helpful staff

This hotel has major management issues which in turn are leading to very poor service. The bar staff don’t stay behind the bar and when you wait for over 20 minutes for the receptionist to find said member and then give up you know there is a problem. This happened THREE times. At breakfast nobody greats you and no staff are visible. Literally anyone could walk in and nobody would know or care. When I asked to speak to a manager I was told they dont work weekends! Finally the restaurant is not open in the evening at all which makes you wonder why this is advertised as a four star hotel. I strongly suggest you go to this site to see just how poor service is. Won’t be using this site ever again and feel this was an expensive mistake to stay there.