Pullman La Pléiade Montpellier Centre 4 stars

The hotel was well located near the comedie, old town and the shopping centre. The room was clean, well laid out and very well appointant. The staff were attentive and tried to do everything for us, hence the title of this review. No doubt this is an amazing hotel and the staff are great however it is a little formal for a casual holiday.

We paid when booking for half board = breakfast and evening meal. The quality of the food was very good HOWEVER 1. When checking in we were asked for a further deposit of 400 Euros 100 euros a night. This left a foul taste as we had already paid. Also my fears were confirmed when on checking out the initial bill deducted 360 euros of our deposit despite us paying for drinks as we had them. We should have owned nothing but your accounts appeared to indicate we owed 360 euros. 2. On our last night we were denied access to the restaurant and had to eat in our room. ( there was a trade conference) a far inferior experience. We were refused a refund to enable us to eat out.

No drinks available after 23:00, even no Room service staff gets realy rude when they want to close the Bar. The Room was nice and clean.

We enjoyed a 3 night stay at the Pullman. It is a lush hotel with a central location. Our room was clean and well thought out. Staff is exceptional.

Nice personnel