Pullman La Pléiade Montpellier Centre 4 stars

Customer review rating (ALL Rating) 4.8/5 1,552 reviews

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Pullman La Pléiade Montpellier Centre - Image 1
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1 rue des Pertuisanes, 34000 MONTPELLIER, France

Description

Hotel extras

  • A 240 m² spa with an indoor pool, sauna, hammam, fitness room and massage rooms

  • Discover an oasis of wellness on the rooftop terrace: pool, rooftop space and a solarium

  • Our restaurant, Le Vertigo, offers a menu of regional flavors on our rooftop

  • On our rooftop Vertigo bar, our mixologist offers creative cocktails

  • Perfectly situated beside the Polygone and Galeries Lafayette shopping centers

Our accommodation(s)

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Room 1

Hotel location

Pullman La Pléiade Montpellier Centre

1 rue des Pertuisanes
34000 MONTPELLIER
France

GPS:43.607778, 3.885278

Telephone
Fax +33 4 67 65 17 50

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE VERTIGO ROOFTOP

Located on the roof of the hotel, right at the poolside and with a panoramic terrace, Le Vertigo welcomes you for breakfast, a meal or a cocktail. Our chef will offer you a taste of fine Mediterranean cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,552 reviews

Customer review rating 3.0/5

Jacqueline W. Couples - Confirmed reviews ALL

Dear Mrs W., Thank you for taking the time to share your feedback following your recent stay with us. First and foremost, please accept our sincere apologies for the condition of your room upon arrival. Finding hair in the bathroom, a personal item left behind by a previous guest, and noticing an unpleasant smell is simply not the standard we strive to deliver at Pullman. Your comments have been shared with our Housekeeping Manager so that the necessary corrective actions can be taken, including a thorough inspection and deep cleaning of the room. We are, however, delighted to read that you appreciated the friendliness and professionalism of our bar and restaurant team. Your kind words will certainly be shared with them, and they will be pleased to know they made such a positive impression. We truly value your feedback, as it helps us identify where we must improve. Should you decide to stay with us again, I would be grateful if you could contact me directly prior to your arrival at to… I will personally ensure that every detail of your stay is carefully prepared and monitored so that we can provide you with the experience you rightfully expected. We sincerely hope to have the opportunity to regain your trust and welcome you back to Pullman La Pléiade Montpellier Centre under much better circumstances. Best regards, Tom VERDEL Quality Manager Hôtel Pullman La Pléiade Montpellier Centre

Customer review rating 4.5/5

Bruce E. Families - Confirmed reviews ALL

Dear Mr E., Thank you very much for taking the time to share your feedback following your recent stay at Pullman La Pléiade Montpellier Centre. We are delighted to read that you enjoyed our accommodations, our central location, the rooftop, and especially the helpfulness of our team. It is also a pleasure to know that you appreciated our commitment to sustainability, including the equipment in our fitness centre. Thank you as well for your valuable suggestion regarding the use of glassware around the pool. Guest safety is one of our top priorities, and we are sorry to learn about the incidents you witnessed. Your feedback has been shared with our Food & Beverage team and will be carefully considered as we continue to improve the experience and safety of all our guests. We sincerely hope to have the pleasure of welcoming you and your family back for another memorable stay in Montpellier. Kind regards, Tom VERDEL Quality Manager Hôtel Pullman La Pléiade Montpellier Centre

Customer review rating 5.0/5

Nick H. Families - Confirmed reviews ALL

Dear Sir, Thank you very much for taking the time to share such detailed feedback following your stay with us. We are delighted to know that you enjoyed our location, facilities, and the warm welcome you received from our team. Your kind words about Alice at Reception, as well as our restaurant team, will be shared with them with great pleasure. Recognition like yours is a wonderful source of motivation for all of us. We would also like to thank you for your loyalty as an ALL Silver member. We are sincerely sorry that your membership was not acknowledged as it should have been and that you did not receive your welcome drink. Please accept our apologies for this oversight. Your comments have been shared with our teams to ensure we consistently deliver the recognition our loyal members deserve. We also appreciate your constructive feedback regarding the Wi-Fi connection, your dinner at our rooftop restaurant, and the bar service. We regret that these aspects did not fully meet your expectations and will carefully review your remarks with the relevant teams as part of our continuous improvement process. We truly hope to have the pleasure of welcoming you back to Pullman La Pléiade Montpellier Centre and to provide you with an experience that exceeds your expectations in every respect. Kind regards, Tom VERDEL Quality Manager Hôtel Pullman La Pléiade Montpellier Centre

Customer review rating 4.5/5

Alan W. Couples - Confirmed reviews ALL

Dear Mr. W., Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to know that you and your partner had such an enjoyable experience and appreciated our location, as well as the friendliness and helpfulness of our team. Your kind words are truly appreciated. A special thank you for recognizing Marie at reception. We will be sure to share your compliments with her, as she will be delighted to know she helped make your stay even more enjoyable. We would also like to thank you for your loyalty as an ALL Accor Platinum member. It is always a pleasure to welcome our most valued members. We look forward to welcoming you back for another memorable stay in the near future. Best regards, Tom VERDEL Quality Manager Hôtel Pullman La Pléiade Montpellier Centre

Customer review rating 4.5/5

Yasmine M. Families - Confirmed reviews ALL

Dear Ms. M., Thank you very much for taking the time to share your feedback with us. We are delighted to know that you had a wonderful experience and that you found your stay comfortable. Your kind words about our front desk team and their warm smiles mean a great deal to us. We will be pleased to share your compliments with the entire team. We would also like to thank you for your loyalty as an ALL Accor Classic member. It is always a pleasure to welcome our loyal guests, and we truly appreciate your trust in us. We look forward to welcoming you and your family back for another enjoyable stay in the near future. Kind regards, Tom VERDEL Quality Manager Hôtel Pullman La Pléiade Montpellier Centre

Other web-users rate our hotel

  • 594 reviews 9.2/10 Location
  • 842 reviews 8.2/10 Room
  • 1,320 reviews 9.5/10 Service
  • 5 reviews 10/10 WiFi
  • 443 reviews 9.1/10 Breakfast
  • 411 reviews 9.5/10 Wellness Area
  • 333 reviews 8.2/10 Food
  • 261 reviews 7.8/10 Cleanliness

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