Pullman La Pléiade Montpellier Centre 4 stars

Customer review rating (ALL Rating) 4.8/5 1,448 reviews

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1 rue des Pertuisanes, 34000 MONTPELLIER, France

Description

Hotel extras

  • A 240 m² spa with an indoor pool, sauna, hammam, fitness room and massage rooms

  • Discover an oasis of wellness on the rooftop terrace: pool, rooftop space and a solarium

  • Our restaurant, Le Vertigo, offers a menu of regional flavors on our rooftop

  • On our rooftop Vertigo bar, our mixologist offers creative cocktails

  • Perfectly situated beside the Polygone and Galeries Lafayette shopping centers

Our accommodation(s)

Hotel location

Pullman La Pléiade Montpellier Centre

1 rue des Pertuisanes
34000 MONTPELLIER
France

GPS:43.607778, 3.885278

Telephone
Fax +33 4 67 65 17 50

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE VERTIGO ROOFTOP

Located on the roof of the hotel, right at the poolside and with a panoramic terrace, Le Vertigo welcomes you for breakfast, a meal or a cocktail. Our chef will offer you a taste of fine Mediterranean cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,448 reviews

TripAdvisor Rating  4.5/5  96 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Luc M. Business - Confirmed reviews ALL

On s’y sent bien ..

Cher Monsieur M., Nous vous remercions sincèrement pour vos commentaires positifs concernant notre équipe et l'emplacement de l'hôtel Pullman La Pléiade Montpellier Centre. C'est un plaisir de savoir que vous vous êtes senti à l'aise parmi nous. Nous espérons vous accueillir de nouveau très bientôt. Tom, Responsable qualité

Customer review rating 5.0/5

Benjamin B. Couples - Confirmed reviews ALL

Well located neat the center. Indoor pool, sauna and hammam well maintained. Parking is easy and very close to the hotel entrance. Very recommended!

Dear Mr. B., Thank you for sharing your positive experience at Pullman La Pléiade Montpellier Centre. We are delighted to hear that you enjoyed our convenient location, well-maintained wellness facilities, and easy parking access. Your recommendation is greatly appreciated. Tom, Quality Manager

Customer review rating 1.5/5

David H. Solo - Confirmed reviews ALL

Hotel in its basics is fine. Breakfast was good. The price level however leads a customer to expect much more, which is not provided. There was no explanation for a 47% increase in the room rate between Monday and Tuesday. Room provided in need of improvement. Bathroom furniture worn and damaged, insufficient water pressure in the shower.

Cher Monsieur H., Nous vous remercions d’avoir partagé votre retour à la suite de votre séjour parmi nous. Nous sommes ravis de lire que vous avez apprécié notre petit-déjeuner ainsi que la qualité de nos prestations essentielles. Cependant, nous tenons à vous présenter nos excuses pour les éléments qui n’ont pas été à la hauteur de vos attentes. Le mobilier de salle de bain usé ainsi que la pression d’eau insuffisante ne correspondent absolument pas aux standards que nous souhaitons garantir. L’intégralité de l’hôtel a pourtant été rénovée entre 2022 et 2023, avec un remplacement complet du mobilier, y compris dans les salles de bains. Nous avons identifié depuis que le revêtement utilisé sur les plans de travail de ces salles de bains présente un défaut de fabrication, ce qui entraîne une usure prématurée. Nous sommes actuellement en train de planifier leur remplacement dans chacune de nos chambres afin de résoudre définitivement ce problème. Votre remarque confirme la nécessité d’accélérer ce processus, et nous vous en remercions. Concernant l’écart tarifaire entre le lundi et le mardi, nous comprenons parfaitement votre étonnement. Durant ces dates, l’intégralité du parc hôtelier montpelliérain affichait complet en raison d’un important congrès lié au secteur du tourisme. Dans ces situations exceptionnelles, la forte demande impacte mécaniquement les tarifs, conformément aux pratiques du marché. Nous aurions dû vous en informer lors de votre arrivée, et nous regrettons sincèrement cette absence d’explication. Nous espérons sincèrement avoir l’opportunité de vous accueillir de nouveau afin de vous offrir une expérience pleinement conforme aux standards du Pullman Montpellier Centre. N’hésitez pas à nous solliciter directement lors de votre prochaine réservation : nous serions ravis de vous accompagner afin de garantir un séjour parfaitement adapté à vos attentes. Bien cordialement, Tom Verdel Responsable Qualité Pullman La Pléiade Montpellier Centre

Customer review rating 0.5/5

Mircea O. Business - Confirmed reviews ALL

Suite smelled like a sewer and garbage, they promised they will change the room or fix the issue. Came back from work, they confirmed fixing the issue, room smelled just as bad. Downgraded to superior room with a broken window that wouldn’t close and shower gel dispenser empty. Whole hotel is dirty, full of dust everywhere and outdated.

Dear Mr O., Thank you for taking the time to share your feedback following your recent stay with us. I would like to offer our sincerest apologies for the inconveniences you encountered. The unacceptable odor in your suite, the downgrade to a lower room category, as well as the technical and cleanliness issues you described, do not in any way reflect the quality standards we are committed to providing, and I fully understand your disappointment. You are a loyal guest of our establishment, and we sincerely appreciate the trust you have always placed in us. It is precisely for this reason that I particularly regret that your stay did not meet your expectations or our own commitments. Your comments have been shared with the relevant teams so that each of the points mentioned — odor in the suite, room condition, cleanliness, and equipment — can be checked and corrected. We are truly grateful that you continue to place your trust in us by returning regularly, and we thank you sincerely. We will be delighted to welcome you again this week, and I will personally oversee your stay to ensure that everything runs smoothly. We sincerely wish to show you that your satisfaction remains at the heart of our priorities and that your recent experience in no way reflects the level of service we strive to provide. Best regards, Marie-anne Fouchet General Manager

Customer review rating 5.0/5

Elizabeth K. Solo - Confirmed reviews ALL

All staff were very polite and helpful. I was very grateful for the speed of service regarding an unlocked connecting door.

Dear Mrs K., Thank you for your kind words regarding our staff and the prompt service you received. We strive to ensure our guests have a comfortable and pleasant experience, and your feedback on your experience at the Pullman La Pléiade Montpellier Centre is greatly appreciated. Tom, Quality Manager

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Other web-users rate our hotel

  • 573 reviews 9.3/10 Location
  • 847 reviews 8.1/10 Room
  • 1,285 reviews 9.4/10 Service
  • 6 reviews 10/10 WiFi
  • 419 reviews 7/10 Comfort
  • 399 reviews 9.1/10 Breakfast
  • 374 reviews 9.6/10 Wellness Area
  • 330 reviews 7.9/10 Food

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