Mercure Montpellier Centre Comédie Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 619 reviews

Mercure Montpellier Centre Comédie Hotel - Image 1
Mercure Montpellier Centre Comédie Hotel - Image 2
Mercure Montpellier Centre Comédie Hotel - Image 3
Mercure Montpellier Centre Comédie Hotel - Image 4

Description

Hotel extras

  • 1 amphitheater, 7 seminar rooms, fitness center

  • Come and discover our new music bar! Our fitness center will open in June.

Our accommodation(s)

Hotel location

Mercure Montpellier Centre Comédie Hotel

6 RUE DE LA SPIRALE, LANGUEDOC ROUSSILLON
34000 MONTPELLIER
France

GPS:43.609199, 3.885743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE SIX

FOR A COCKTAIL OR A MEAL WITH MEDITERRANEAN FLAVORS, LARGE ARMCHAIRS AND PLUSH SOFAS INVITE YOU TO CELEBRATE THE REGION'S WINE HERITAGE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  619 reviews

TripAdvisor Rating  3.5/5  976 reviews

Best to avoid

TripAdvisor rating 2.0/5

pantheera TripAdvisor review

The late check-in was ok : the night receptionist was friendly (as the barmaid as well), we waited a bit more and even helped him find our bookings on his computer (we were a small group on a business trip). The housekeeping does a daily good job. The breakfast terrasse doesn’t look at all like the pictures on their website as you tell on the photos posted. There’s no water pressure in the shower. Bedding is comfortable. The check-out made by Day Receptionist Mathieu was a huge mess : after contacting the travel agency who organised the whole trip, proof given by mail made it clear that he made a mistake, but never apologised for it. As a consequence, we shared our experience with fellow coworkers and decided it is best to avoid Mercure Hotels in the future.

Great Stay in a great location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

My stay was great. The amenities were great and the room always tidied up and ready when I get back in. I gave a 9 only because it would be highly convenient to have a mini-fridge to keep my water cold during my stay.

Dear Jose F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Montpellier Centre Comédie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our establishment will become an eco-labelled green key hotel, we are very concerned about sustainable development and now our mini bars are available on request at reception our staff is available 24/7. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GAËLLE, ASSISTANTE CHEF DE RECEPTION

Well located and Good stay

Customer review rating 4.0/5

Simon Business - Confirmed reviews ALL

It would be better if 2 bottles of drinking water could be provided to the room every day. That would be perfect!

Dear SIMON H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Montpellier Centre Comédie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Following the request of our group, we provide only 1 bottle of water in the room, however we have a water fountain in our common areas. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GAELLE, ASSISTANTE CHEF DE RECEPTION

Well located, good stay, no vegetable in the breakfast

Customer review rating 4.5/5

Zsolt A. Solo - Confirmed reviews ALL

Everything was good. The room was clean, the location was perfect. The breakfast missing vegetables, beside a potato.

Dear ZSOLT A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Montpellier Centre Comédie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the lack of vegetables at breakfast, we will not fail to inform the department concerned, all our products served at breakfast are fresh. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GAËLLE, ASSISTANTE CHEF DE RECEPTION

Disappointing

Customer review rating 3.0/5

Kate Couples - Confirmed reviews ALL

Unfortunately our stay was marred by the noise from building works in the daytime and a large noisy party on the patio on our second night. Staff were very pleasant but overall not a great experience.

Dear CATHERINE P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Montpellier Centre Comédie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Indeed during your stay we organized our inauguration evening after 6 months of closure for a total renovation of our establishment and of course all our customers were of course invited and invited to this evening. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GAËLLE , ASSISTANTE CHEF DE RECEPTION

In partnership with TripAdvisor

Other web-users rate our hotel

  • 190 reviews 7.4/10 Location
  • 345 reviews 5.2/10 Room
  • 259 reviews 8.4/10 Service
  • 5 reviews 7.9/10 WiFi
  • 136 reviews 3.7/10 Cleanliness
  • 98 reviews 5.4/10 Vibe
  • 76 reviews 7.1/10 Breakfast
  • 66 reviews 5/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Montpellier