Mercure Montpellier Centre Comédie Hotel

Mercure Montpellier Centre Comédie Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 574 reviews

ALLSAFE approved hotel

Mercure Montpellier Centre Comédie Hotel
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Description

Hotel extras

The Mercure Montpellier Centre Comédie hotel, just a 5-minute walk from Place de la Comédie, has a 120-seat conference hall and 5 naturally lit meeting rooms with all the latest technology

Our accommodation(s)

Take a moment to relax in our rooms, which offer a welcoming space with a contemporary feel.

Hotel location

Mercure Montpellier Centre Comédie Hotel

6 RUE DE LA SPIRALE, LANGUEDOC ROUSSILLON
34000 MONTPELLIER
France

Fax: +33 9 70 06 43 62

  • BUS:  HOTEL DE VILLE

  • BUS 5:  AIRPORT SHUTT ANTIGONE

  • TRAMWAY ANTIGONE:  TRAMWAY ANTIGONE

  • By plane

    Montpellier-Méditerranée Airport At 10km / 6 miles

  • By car

    Montpellier est At 7km / 4.38 miles

  • By train

    Montpellier At 1km / 0.63 miles

GPS:43.609199, 3.885743

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

COTÉ SALON

FOR A COCKTAIL OR A MEAL WITH MEDITERRANEAN FLAVORS, LARGE ARMCHAIRS AND PLUSH SOFAS INVITE YOU TO CELEBRATE THE REGION'S WINE HERITAGE

Our guest reviews for
Mercure Montpellier Centre Comédie Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  574 reviews

TripAdvisor Rating  3.5/5  962 reviews

okay

Customer review rating 3.0/5

Barbara L. Couples - Confirmed reviews ALL

the hotel is less central than described - it indicates it is on the Place de la Comedie - not really!! the foyer looks smart but upstairs corridors shabby and room very basic. Check in staff great - check out seemed very anxious when we asked to leave our small cabin bags for 2 hours after check out so we could go for some lunch before heading off to our next destination. She finally conceded that we could as long as we were there at 2pm for them and not 2.30 as I asked. bizarre behaviour from a hotel - I have never experienced before any where!

Hello, thank you for your interest in our hotel. There was a misunderstanding about the luggages, you can let your luggage in the hotel and take it back whenever you want during the day. Best regards

Needs updated

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

We found a bug in our rooms. Electric plate hanging off the wall. And sink was leaking. Staff at the front desk were very nice!

Glad to be back

Customer review rating 4.0/5

Derek W. Solo - Confirmed reviews ALL

After 2 & half years it was good to be back in France and staying in an Accor hotel.

Room smelled strongly of disinfectant

Customer review rating 2.0/5

Pernille Business - Confirmed reviews ALL

The first room we got on the second floor was worn out and smelly, then we got offered a room on the renovated 4h floor which was better. But the extreme smell of disinfectant stayed in the room for days even though I asked not to get in cleaned. Fearing the smell of the detergent/disinfectant would get worse

Good for Dayuse

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

I stayed for a dayuse. Cost a bit much for a few hours but i enjoyed my stay. Bed really comfy but walls really thin. Employees are really nice

Dear DEBBIE D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Montpellier Centre Comédie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A mostly pleasant stay

Customer review rating 4.0/5

Christopher B. Couples - Confirmed reviews ALL

Overall very good some TLC required to rooms and hall ways carpet only fit for th bin our shower door did not function properly just about a 4 Star only because of its location restaurant and bar staff were friendly and attentive, The reception staff could do with retraining not a bit helpful. But overall it was a pleasant stay.

needs improvements

Customer review rating 2.0/5

T. Solo - Confirmed reviews ALL

Good point: the staff is friendly and helpful Negative points ( i was room 223): - the room needs to be modernized (bathroom, at the entrance please remove the curtain and install a proper door in the wardrobe) - the parking smells very badly

worn down hotel

TripAdvisor rating 2.0/5

Explorer62012939418 TripAdvisor review

The room I was given was in a very poor condition, not all equipment was working as expected, fx light, coffee machine . it was not possible to heat up the bathroom. the breakfast was limited and lacking food some days

regular experience

Customer review rating 3.0/5

Jordi Couples - Confirmed reviews ALL

Old room, not at 'Mercure Level'. Not good relation price/quality

great location

Customer review rating 3.5/5

Raul G. Couples - Confirmed reviews ALL

Everything was great except your choice of "pillows". Gives the hotel a "we don't care" attitude. Get real pillows and you have my 10.

When driving to the Hotel, it is very difficult to locate, due to one way streets and detours.

Customer review rating 3.0/5

John G. Couples - Confirmed reviews ALL

Accor prides itself in covid measures to protect clients and staff, but at this hotel staff ride in client elevators with trolleys and cleaning staff with masks not covering their faces and all the time there is a service elevator. We went for bread and then could not get back into the room and had to go down to the reception, there was no explanation available for this. The breakfast room is too small for all the clients to have breakfast safely under covid rules.

Okay but room to improve

Customer review rating 2.0/5

Britta Couples - Confirmed reviews ALL

The room itself was quite old, as well as the parking which allows only cars up to 180cm. Unfortunately the staff member could not even recommend us another parking. Breakfast was well done.

4* not worth

Customer review rating 2.5/5

Keefe V. D. Business - Confirmed reviews ALL

old and not properly finished rooms. quite small room for having your breakfeast.

Great location but

Customer review rating 3.5/5

Jonathan Couples - Confirmed reviews ALL

The hotel is really hard to locate and the existence of another Mercure hotel nearby adds to the stress levels.

Hotel is old and filthy

Customer review rating 1.5/5

Philippe G. Business - Confirmed reviews ALL

Last minute booking for business as usual Very disappointed by the condition of the hotel Reception area is .. worn out to say the least Carpeting is filthy everywhere Rooms are old , dirty ( mold in bathroom )soft flooring Very noisy ( single pane windows ) and a very strong chemical smell/ perfume in my room. Amenities in room are few ( toiletries .. none . electric keetle does not work ) Elevators are like the rest . Due for refit ! Luckily the staff was very graceful and nice and breakfast was good

Terrible hotel

Customer review rating 0.5/5

Andres L. C. Business - Confirmed reviews ALL

The hotel is rundown, dirty and the staff are not kind. Over priced for the quality.

Disappointing

TripAdvisor rating 3.0/5

daver0se Couples - TripAdvisor review

The comfortable restaurant and bar shown on the web site were both closed for the duration of our stay. We were told the closure was seasonal, which means it wasn't unexpected, so the web site is deliberately misleading. The substitute for both the restaurant and the bar was an area called 'The Terrace', consisting of a scruffy outside area and the small breakfast room with flimsy paper table mats that doubled as menus.

Dear Guest, As the General Manager of the Hotel Mercure Montpellier Comedie, I sincerely thank you for your candid and honest feedback on you stay with us. Concerning the photos of the dining area found on our website which did not correspond to the configuration for summer in place during your stay this past August, I would like to express my most sincere regrets that you felt mislead by these photos. I would also like to kindly add that no deliberate misrepresentation or misleading information was intended by the posting of photos of our indoor dining facilities. Our website, as are most websites, is intended to give a general overview of our hotel and it is generally understood that additional décor may also be part of the property. Since the indoor bistro actually does exist and is in service throughout the majority of the year, there was no infringement of internet users’ trust or distortion of our property’s facilities. However, thanks to your feedback, we will pay more attention to showcasing both our lovely indoor bistro, as well as provide information and photos which propose the summer configuration of the “Terrace”. It will also be noted that weather permitting, we provide outdoor dining in lieu of the fall and winter bistro accommodations. Our establishment prides itself on the sterling reputation of integrity and service it has accomplished for a number of decades. That being said, we do very much appreciate your helping us live up to this reputation by posting your observations on this issue. In response to your assessment of our outdoor dining facilities, The Terrace, albeit your experience was one of disappointment, perhaps based on expectations which were not met in terms of décor - something which can be accredited to a matter of personal preferences - The Terrace outdoor space, with its greenery, and cozy bamboo style bar, has often been acclaimed as a refreshing, relaxing, hidden haven of modern elegance, in the midst of busy urban surroundings. It’s an honor for me to encourage readers of your post to come and see for themselves what a delight this, back-by-popular demand, year after year, outdoor space provides. As the back drop of music festivals from cool jazz, to lyric musical performances and everything in between, the Terrace creates a summer buzz and makes our urban setting palpitate with positive energy and cultural diversity. Once again, thank you for your comments and we do hope you’ll pay us another visit with the knowledge of the elements I’ve shared with you in this post. It would be my pleasure to personally meet and greet you. Yours Truly,

Excellent hotel - great AC and breakfast

TripAdvisor rating 5.0/5

mikewood_aus Business - TripAdvisor review

A fantastic hotel - we stayed during the record heatwave and the room AC was the best ever. quiet and cool ! great breakfast and central location. There was renovation work but that didnt annoy anyone

My stay at the Mercure Center Montpellier

TripAdvisor rating 5.0/5

miroslawp505 Business - TripAdvisor review

I would recommend this hotel to anyone staying in Montpellier. The location is great, the only drawback being that because of the tram tracks it is not always easy to find the way. The staff were very nice and helpful. Thanks to my platinum status I got an upgrade to a privilege room even through he hotel was apparently full. Great rooms and great accommodation.

Very nice hotel

TripAdvisor rating 4.0/5

Mark C Business - TripAdvisor review

Stayed here twice now, both times staffs have been verv friendly and helpful Rooms are cleab answer reasonably spacious. Free WiFi wirked wellwand breakfast was fine. Easy to get to from Airport. Close to city centre as well.

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