Mercure Montpellier Centre Comédie Hotel 4 stars

We arrived early in the morning but the hotel quickly took our suitcases and said that our room would be ready after midday. The room was clean, comfortable and quiet.

Hotel room very comfortable. Staff on reception very helpful. The staff in the restaurent was very rude and unhelpful.

ok

See above

Very convenient to access from the central station by tram. The staffs are kind and friendly. The room is need to be renovation.

Very nice and good hotel. Helpfull staff. Good breakfast. Only issue is the outside of the hotel. I mean the stairs that we took to go to old city of Montpeliier next to the hotel is very dark. I know its not hotels property but you can put some lights there to have your customers to have comfortable and safety walking to the old city. We needed to use our phone lights to see the stairs and way.

Nice room, great service The hallways need some updating though

Hotel looks dated from the outside, but reception area is nice and welcoming. I was welcomed by a very friendly receptionist and had the key to my room in no time. I had booked a privilege room. I had received a room on the highest floor which had a nice view outside. The room was large and the bathroom had received a make over and was cosy. There was however some maintenance needed to the room. Some of the electric powerplugs were not working or even missing and the floor near the window was loose. The bathroom door was damaged on the inside. Bed was comfortable and a nice choice of drinks from the included minibar. The breakfast had a nice choice of warm and cold and the possibility to have the breakfast outside was really great. The staff was superfriendly! Check out was friendly and efficient. Overall, I think the hotel is worth visiting for a short stay, but there is some maintenance needed in the hallways and rooms. There were signs posted that this will be done, so let's see what the future brings.

The comfortable restaurant and bar shown on the web site were both closed for the duration of our stay. We were told the closure was seasonal, which means it wasn't unexpected, so the web site is deliberately misleading. The substitute for both the restaurant and the bar was an area called 'The Terrace', consisting of a scruffy outside area and the small breakfast room with flimsy paper table mats that doubled as menus.

Everything is stunning! The location, the rooms, the bar/restaurant... I can’t think a better place to stay in Avignon. Plus all the employees are really kind, professional and helpful.

Enjoyed the stay - close to centre of town, good breakfast, and great terrace bar for a drink before we went out.

We enjoyed staying at the hotel as the room was as requested and it was well serviced during our stay. We did not take breakfast so are unable to comment. The information on public transport etc. was accurate and reliable. The taxi booking service was very useful.

Comfortable stay, small rooms, smallish double beds, good A/C, convenient location, small towels, big shower, marginal water pressure.

Reception staff were excellent and helpful. Parking was a nightmare - not the hotel's fault as the city was renovating the car park - but some warning would have been good. In addition, the car park was essentially a homeless camp and had an acrid smell of urine. My issue is with the room. We had booked a privilege room, as we always do at Mercures but were initially sent to a standard room. Reception changed it as soon as I queried it, but I was shocked to find the privilege room identical to the standard except for robes, nespresso & 3 cans of soft drink in the minibar. This was not what we expect from this level. It does not represent value. In addition, the room had a poorly and recently fitted wardrobe panel which had not been properly finished and painted.

A fantastic hotel - we stayed during the record heatwave and the room AC was the best ever. quiet and cool ! great breakfast and central location. There was renovation work but that didnt annoy anyone