Mercure Montpellier Centre Comédie Hotel 4 stars

The hotel was extremely fitly. I have taken photos which detail the level of filth found in my room and around the hotel. I don't understand how Covid standards could be implemented when there was hair all over the floor of our bathroom when we arrived and strange stains in the bathtub. The room was either a smoking room at one time and they obviously didn't change the carpet (also stained and filthy) or someone had recently been smoking in the room. It was a loud oder of cigarette smoke everywhere in the room and a strange smell in the corridor of the hotel.

Breakfast was excellent with safe Covid practices in place. Room very clean and comfortable but could be noisy due to poor double glazing.

I had really bad night with broken bed, and dirty bathroom. I just noticed the bed is broken after my arrival in midnight to sleep and I spoke with reception who was really in fast reply and nothing to do as the hotel is full!!! Do sir please try to handle your self tonight and we will fixed it tomorrow and the manager!!! He will speak with you in the morning and no body asked me or even take care???? and I forgot to tell hem about the dirty wall of the bathroom and I have some foto if needs. It’s extremely terrible and uncomfortable night after long day of work and when you have more meeting on the morning! I don’t know what to say more no action has been taken from any body you feel in a hostel or they accepted you in a favour.

The hotel is conveniently located close to Montpellier city center. The hotel lobby and breakfast area have been refurbished. The hallways need to be refurnished. There is a sign outside the elevators that this will be done, but it is there since September 2019 and meanwhile nothing has been done. The rooms are comfortable and the bedding also. Breakfast is excellent.

We arrived early in the morning but the hotel quickly took our suitcases and said that our room would be ready after midday. The room was clean, comfortable and quiet.

Hotel room very comfortable. Staff on reception very helpful. The staff in the restaurent was very rude and unhelpful.

ok

See above

Very convenient to access from the central station by tram. The staffs are kind and friendly. The room is need to be renovation.

Very nice and good hotel. Helpfull staff. Good breakfast. Only issue is the outside of the hotel. I mean the stairs that we took to go to old city of Montpeliier next to the hotel is very dark. I know its not hotels property but you can put some lights there to have your customers to have comfortable and safety walking to the old city. We needed to use our phone lights to see the stairs and way.

Nice room, great service The hallways need some updating though

The comfortable restaurant and bar shown on the web site were both closed for the duration of our stay. We were told the closure was seasonal, which means it wasn't unexpected, so the web site is deliberately misleading. The substitute for both the restaurant and the bar was an area called 'The Terrace', consisting of a scruffy outside area and the small breakfast room with flimsy paper table mats that doubled as menus.

A fantastic hotel - we stayed during the record heatwave and the room AC was the best ever. quiet and cool ! great breakfast and central location. There was renovation work but that didnt annoy anyone

I would recommend this hotel to anyone staying in Montpellier. The location is great, the only drawback being that because of the tram tracks it is not always easy to find the way. The staff were very nice and helpful. Thanks to my platinum status I got an upgrade to a privilege room even through he hotel was apparently full. Great rooms and great accommodation.

Stayed here twice now, both times staffs have been verv friendly and helpful Rooms are cleab answer reasonably spacious. Free WiFi wirked wellwand breakfast was fine. Easy to get to from Airport. Close to city centre as well.