ibis Montpellier Centre 3 stars

Customer review rating (ALL Rating) 4.1/5 1,126 reviews

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ibis Montpellier Centre - Image 1
ibis Montpellier Centre - Image 2
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ibis Montpellier Centre - Image 4
95, place Vauban, 34000 MONTPELLIER, France

Description

Hotel extras

  • Labeled ALLSAFE, Sweet Bed Linens by Ibis

  • Offer "Ibis Meeting" for custom meetings, Coworking & telecommuting spaces

  • Offer + ibis Sport, sports hotel. Olympic Antigone pool, Odysseum ice rink.

  • Bar and snack menu, 24/24 in room.

  • Parking privé payant, bornes électriques payantes et accès direct par ascenseur,

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with two single beds

Photo out of - Standard Room with two single beds

Modern and inviting, the ibis room boasts all the features you want most: a comfortable bathroom, modern decor, parquet floor, 2 cozy beds with duvets, Internet and a flat-screen TV with the major channels.

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 31'/79 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 13 m² / 139 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Hotel location

ibis Montpellier Centre

95, place Vauban
34000 MONTPELLIER
France

GPS:43.60942, 3.885716

Telephone
Fax +33 4 67 65 91 73

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 125 rooms
  • 5 rooms for people with reduced mobility
  • 125 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

100% Non Smoking Property

Laundry / Valet Services

  • Pressing Additional charge

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

  • On site
  • Indoor parking
  • Private
  • 24 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.234 ft

  • Parking pricing: 17.00 € 17 EUR Per day

Services & equipment

  • Electric car recharging units 7 kVA
  • Electric car recharging units 22 kVA

Security

  • Well-lit parking

Accessibility

  • Elevators

Ibis Montpellier Centre Polygone

Additional charge

95, place Vauban, 34000 Montpellier, France

GPS:43.60942, 3.885716

Parking information

  • On site
  • Indoor parking
  • Private
  • 24 parking spaces
  • Max Limited Height: 1.9 m / 6.23 ft

  • Parking pricing: 27.00 € 27 EUR

BRASSERIE QUOTIDIENNE

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Apple Pay
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Vegetarian menu

Open Monday to Friday from 3pm to 10:30pm, with set menus and à la carte on Fridays. Enjoy market cuisine made with fresh seasonal produce.

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,126 reviews

Customer review rating 4.5/5

Duncan M. Solo - Confirmed reviews ALL

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

Customer review rating 0.5/5

Ibrahim G. Families - Confirmed reviews ALL

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Monsieur, nos salutations distinguées.

Customer review rating 4.0/5

Eric A. Couples - Confirmed reviews ALL

Dear Sir, Thank you very much for taking the time to share your excellent review of our hotel. We are delighted to hear that you enjoyed your stay and had a pleasant experience with us. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay in the near future. Sincerely,

Customer review rating 3.0/5

Maria J. Couples - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our location. We’re sorry to learn that your stay did not fully meet your expectations. Your comments regarding the room size, bathroom design, and air conditioning have been noted and will be shared with our team for review. Guest feedback is important to us as we continuously work to improve our services. We hope to have the opportunity to welcome you again and provide you with a more satisfying experience. Pierre

Customer review rating 5.0/5

Judy B. Families - Confirmed reviews ALL

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées.

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

Customer review rating 0.5/5

Ibrahim G. Families - Confirmed reviews ALL

Air conditioning not functioning, toilet and shower room are messy since no curtain separates the toilet. We ended up cleaning. Very bad

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Monsieur, nos salutations distinguées.

Customer review rating 4.0/5

Eric A. Couples - Confirmed reviews ALL

Nice hotel on a nice location with good facilities and within 5 min walk to the lovely city centre Place de Comedie.

Dear Sir, Thank you very much for taking the time to share your excellent review of our hotel. We are delighted to hear that you enjoyed your stay and had a pleasant experience with us. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay in the near future. Sincerely,

Customer review rating 3.0/5

Maria J. Couples - Confirmed reviews ALL

The location of the hotel is not bad. But the rooms are too small even for an Ibis, the bathroom doesn't have a proper door, the ac was barely working...

Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our location. We’re sorry to learn that your stay did not fully meet your expectations. Your comments regarding the room size, bathroom design, and air conditioning have been noted and will be shared with our team for review. Guest feedback is important to us as we continuously work to improve our services. We hope to have the opportunity to welcome you again and provide you with a more satisfying experience. Pierre

Customer review rating 5.0/5

Judy B. Families - Confirmed reviews ALL

brilliant hotel for a five day family stay. fab location, really nice staff and nice vibe. a few minutes walk to the city, and a couple of mins walk to large shopping mall for any necessities. we also had dinner there and the food was wonderful.

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées.

Customer review rating 2.0/5

Jennifer A. F. Business - Confirmed reviews ALL

Uncomfortable experience. The room I booked was supposed to have a queen-size bed, not two single beds pushed together to create one. The app clearly offered both options, but the receptionist informed us that all rooms in the hotel have two single beds joined together to form a larger bed. This is not something I have experienced at other Ibis hotels. If this is the case, the booking application should clearly state that all "large bed" rooms consist of two single beds pushed together, rather than offering both options as if they were different room types. Sleeping was very uncomfortable because of the gap and partition in the middle of the bed, which caused back pain. The mattresses were also very hard. In addition, the cleanliness could be improved, the air conditioning barely cooled the room, there was a bad smell coming from the pipes, and the room constantly smelled like the bathroom. The housekeeping staff should pay more attention to basic room amenities, such as checking whether soap dispensers are adequately filled. We stayed for a week, and upon arrival the shower soap dispenser was almost empty. By the middle of the week, the sink soap dispenser had also run out. Neither was refilled during our stay, and we had to go down to reception to request replacements ourselves. The staff working in the breakfast area in the mornings could also improve their customer service. In particular, one staff member was consistently unfriendly and came across as rude, which negatively affected the overall experience. I have stayed at several Ibis hotels around the world, and this has definitely been the worst experience so far. The hotel needs to address the bed comfort issues and resolve the plumbing problems, as these significantly affected the quality of our stay. Overall, the stay did not meet my expectations.

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are sincerely sorry to learn that your experience did not meet your expectations. Please accept our apologies for the discomfort you encountered, particularly regarding the bedding configuration, room maintenance, cleanliness, and service. Regarding the bed setup, our rooms are indeed equipped with two single beds that can be joined together to create a larger sleeping arrangement. We understand your disappointment and appreciate your comments concerning the clarity of the information provided during the booking process. Your feedback will be shared with the relevant teams for review. We are also concerned by your remarks about the air conditioning, unpleasant odors, cleanliness, and the soap dispensers not being replenished during your stay. These points do not reflect the standards we strive to maintain, and we have forwarded your observations to our housekeeping and maintenance teams for immediate attention. Furthermore, we regret that your interactions with some of our breakfast staff did not leave a positive impression. Providing welcoming and attentive service is one of our priorities, and your comments will be addressed with the team concerned. Please note that our reception team is available 24 hours a day and would have been happy to assist with any issues encountered during your stay, including room amenities, maintenance concerns, or any discomfort requiring immediate attention. We value your loyalty to the Ibis brand and are particularly disappointed that this stay was not in line with your previous experiences. Thank you for bringing these matters to our attention, as guest feedback helps us improve the quality of our services. We hope to have the opportunity to welcome you again in the future and provide you with a much more satisfactory experience. Kind regards, La réception.

Customer review rating 4.5/5

Kasey B. Families - Confirmed reviews ALL

This is a small but comfortable hotel room. The AC did not work well, so it was quite hot. But the central location is convenient, and we appreciated all the help from the front desk people.

Dear Guest, Thank you for sharing your feedback about your recent stay. We are pleased to hear that you found your room comfortable and appreciated our central location. It is especially rewarding to know that our front desk team contributed positively to your experience through their helpfulness and service. We will be sure to share your kind comments with them. We are sorry, however, to learn that the air conditioning did not perform as expected and that this affected your comfort during your stay. Please accept our apologies for this inconvenience. Our maintenance team will review this matter to ensure that our equipment is functioning properly and providing the level of comfort our guests expect. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Kind regards, La réception

Customer review rating 2.5/5

Peter R. Families - Confirmed reviews ALL

I did sleep well and the staff were wonderful. However, the breakfast left a lot to be desired and the bathroom was like a cupboard with no shower curtain.

Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our convenient location, had a good night's sleep, and found our team to be welcoming and helpful. We are sorry that the breakfast did not meet your expectations and that the bathroom layout, particularly the lack of a shower curtain, affected your comfort. Your comments have been shared with the relevant teams as we continuously look for ways to improve our guests' experience. We hope to have the opportunity to welcome you again and provide you with a better stay. Best regards La réception

Customer review rating 5.0/5

Diana P. Solo - Confirmed reviews ALL

My stay was wonderful. Everyone was kind, pleasant and professional. My special thanks to the lady and gentleman who worked the breakfast area. Overall, the service was excellent.

Customer review rating 4.0/5

Costin E. Business - Confirmed reviews ALL

Twin rooms are small for two people sharing one room, but the staff was extremely helpful and understood our grievances.

Customer review rating 4.0/5

Mayank S. Solo - Confirmed reviews ALL

The location is ideal to explore the center of Montpellier. It has a relatively easier access to join the autoroute to explore other towns near the beach area The WC could have been better positioned The room sizes are as per description Staff is friendly

Customer review rating 3.5/5

Patricia S. Friends - Confirmed reviews ALL

Very efficient check in and exit... good breakfast options

Customer review rating 5.0/5

Abraham A. G. Solo - Confirmed reviews ALL

Eee

Customer review rating 4.0/5

Francisco N. Couples - Confirmed reviews ALL

All the staff we spoke to were very helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.5/5

Michael B. D. Couples - Confirmed reviews ALL

Spent 3 nights visiting Montpellier.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Ruadhan C. Business - Confirmed reviews ALL

This was my third time staying at this particular hotel over a 20-year period. Check-in was friendly and efficient. I ate in on my first evening. Extremely tasty and affordable menu options. I spent 5 very comfortable nights and enjoyed my stay enormously. Impressive commitment to eliminating packaging waste throughout the hotel. Genuine enthusiasm for promoting local produce and producers. There is nothing impersonal and spartan about this hotel. Excellent value for money also. I'm a big fan of Ibis. Has, and lives up to, high standards.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 2.0/5

Maya I. Business - Confirmed reviews ALL

I was cold because the heating did not work and the hair dryer neither. Nobody could help me because not enough staff in reception.

Customer review rating 5.0/5

Jennifer P. Families - Confirmed reviews ALL

A really nice experience where the staff really went over and above to be welcoming and accommodating

Customer review rating 3.5/5

Merce V. C. Couples - Confirmed reviews ALL

Estqncia agradable, personal amable.

Customer review rating 4.5/5

Roger C. S. Solo - Confirmed reviews ALL

Well located hotel with comfortable room, reasonable prince and freindly staff

Other web-users rate our hotel

  • 420 reviews 8.9/10 Location
  • 797 reviews 3.6/10 Room
  • 601 reviews 9.4/10 Service
  • 7 reviews 7.6/10 WiFi
  • 476 reviews 3.3/10 Comfort
  • 254 reviews 8.2/10 Breakfast
  • 181 reviews 5/10 Cleanliness
  • 130 reviews 3.5/10 Vibe

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