Novotel Cardiff Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,237 reviews

Best price
guarantee
Novotel Cardiff Centre - Image 1
Novotel Cardiff Centre - Image 2
Novotel Cardiff Centre - Image 3
Novotel Cardiff Centre - Image 4
Schooner Way, Atlantic Wharf, CF10 4RT CARDIFF, United Kingdom

Description

Hotel extras

  • Leisure facilities, Heated pool, jacuzzi, sauna, steam room and gym

  • Central location, located near the major shopping district

  • Vibrant Food and Beverage

  • Payable parking

  • Exclusive Balcony Rooms with amazing views

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
United Kingdom

GPS:51.47643, -3.167866

Telephone
Fax +44 29 2048 1491

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Customs Shed Cardiff

Indulge your taste buds at The Customs Shed, located within Novotel. Savour an array of both local and international dishes in a relaxed and casual setting. And don't miss out on fantastic breakfast offerings-the perfect way to kickstart your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,237 reviews

TripAdvisor Rating  4.2/5  3,476 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Meris M. Couples - Confirmed reviews ALL

Hotel great location, rooms good size and clean, good amenities. Things that let it down was serviced from reception staff poor, the restaurant disorganised and parking expensive.

Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and room cleanliness. However, we regret that your experience with our reception staff and restaurant organization did not meet your expectations. Best regards, Novotel Cardiff Centre

Customer review rating 5.0/5

Paul C. Families - Confirmed reviews ALL

We were celebrating a birthday, the bar & restaurant team were very attentive. Chef cooked a special curry which was amazing.

Dear Paul C., Thank you for your kind words regarding our service and location. We are delighted to hear that you enjoyed the special curry prepared by our chef and that our bar and restaurant team contributed to your birthday celebration. Best regards, Eilidh Novotel Cardiff Centre

Customer review rating 2.5/5

Dave C. Families - Confirmed reviews ALL

First room allocated smelt really bad so had to complain - staff were helpful and found another room but time wasted changing meant we missed our restaurant reservation Family with whom we were travelling had to put up with smell as didn’t have time to complain and move rooms due to other commitments

Thank you for your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with the initial room allocation. It is regrettable that the situation affected your restaurant reservation and caused discomfort for your family. We appreciate your understanding as our staff worked to assist you. Your comments will be taken into consideration as we continue to enhance our guest experience. Best regards, Novotel Cardiff Centre

Customer review rating 4.5/5

Jason C. Families - Confirmed reviews ALL

Great service especially in the bar from Lit.

Thank you for your kind words regarding the service you experienced during your stay. We are pleased to hear that Lit provided you with exceptional service at the bar. Your feedback is valued, and we hope to welcome you back soon. Best regards, Novotel Cardiff Centre

Customer review rating 4.5/5

Chris C. Business - Confirmed reviews ALL

Big clean room great facilities, friendly staff

Thank you for your kind words about your recent stay. We are delighted to hear that you enjoyed the spacious room, our facilities, and the service provided by our staff. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Cardiff Centre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,196 reviews 8.5/10 Location
  • 2,010 reviews 5.7/10 Room
  • 2,089 reviews 8.3/10 Service
  • 25 reviews 8.1/10 WiFi
  • 946 reviews 5.2/10 Cleanliness
  • 830 reviews 8.6/10 Breakfast
  • 815 reviews 8.3/10 Food
  • 768 reviews 8.3/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Cardiff

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.