Mercure Bordeaux Lac Hotel 4 stars

Name: 4 star LCAH Mercure Bordeaux Lac Hotel - ALL
Address: Rue du grand Barail, Quartier du lac, BORDEAUX, 33300, FR
Telephone: +33556433672
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 852 reviews

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Rue du grand Barail, Quartier du lac, 33300 BORDEAUX, France

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Mercure Bordeaux Lac Hotel

Hotel for travellers looking for local and authentic experiences

For business travelers, our hotel near the congress zone and stadium allows you to combine business travel with relaxation in a green setting. Our wooded park features a pool with terrace to ensure the comfort of our guests, plus habitats for animals and beehives to support local biodiversity. The Mercure Bordeaux Lac hotel has also been certified Green Key this year for more sustainable hospitality.

In our bar/restaurant, discover cuisine & local wines. The tram is 200m from the hotel for direct access to Place des Quinconces and the city center classified by Unesco or to Saint-Jean train station. At Bordeaux Lake you can enjoy many walks and water activities, and a golf course is nearby.

Accessible by car/tram, the Bordeaux Lac district is home to Bordeaux's main convention centers: Palais des Congrès, Parc des expositions... Close to Matmut Stadium hosting sporting events & concerts.

For a business trip, a romantic getaway or a family stay, a vibrant experience in a leafy setting awaits you.

Hotel Management

Hotel extras

A 2-minute walk from the Palais des Congrès and Exhibition Center
Near Lake Bordeaux
Pool, terrace and garden
3 meeting rooms
Many family rooms

Our accommodation(s)

Room

Standard Room with 1 double bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Standard Room with 1 double bed and 1 double sofa bed

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)
Views: Garden View

See availabilities

Room

Superior Room with 1 double bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Superior room - 1 double bed and 1 single sofa bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)

See availabilities

Room

Superior room facing garden - 1 double bed and 1 sofa bed for 2 people

4 pers. max
35 m² / 376 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)
Views: Park view

See availabilities

Room

Privilege room facing the garden - 1 double bed and 1 large sofa bed

4 pers. max
35 m² / 376 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Double bed(s)
Views: Garden View or Park view

See availabilities

Suite

Superior Suite facing the garden - 1 king-size bed and 1 large sofa bed

4 pers. max
70 m² / 753 sq ft

Bedding 1 x Double bed(s)
Views: Garden View

See availabilities

Hotel location

Mercure Bordeaux Lac Hotel

Rue du grand Barail, Quartier du lac
33300 BORDEAUX
France

GPS:44.889323, -0.563521

+33 5 56 43 36 72

+33 5 56 50 23 95

Railway station
Bus stop

LES HOTELS DU LAC

Bus stop

Access: 300 m / 0.19 mi

BORDEAUX ST JEAN

Railway station

Access: 8 km / 5 mi

BORDEAUX LAC

Casino

Access: 200 m / 0.12 mi 2 min walk

CASINO BORDEAUX LE LAC

Casino

Access: 200 m / 0.12 mi

CASINO BARRIERE

Casino

Access: 900 m / 0.56 mi 5 min walk / 1 min drive

LES FLORALIES

Botanical gardens

Access: 1 km / 0.63 mi

STADIUM VELODROME DU LAC

Sports centre

Access: 1 km / 0.63 mi

PALAIS DES QUINCONCES

Historic monument

Access: 4 km / 2.5 mi

PALAIS GALIEN

Historic monument

Access: 5 km / 3.13 mi

GRAND THEATRE

Entertainment/theatre district

Access: 5 km / 3.13 mi

MUSEE ART CONTENPORAIN

Museums

Access: 5 km / 3.13 mi

OPERA DE BORDEAUX

Opera/symphony/concert hall

Access: 5 km / 3.13 mi

PLACE GAMBETTA

Entertainment/theatre district

Access: 5 km / 3.13 mi

MUSEE DES DOUANES

Museums

Access: 6 km / 3.75 mi

PLACE DE LA BOURSE

Historic monument

Access: 6 km / 3.75 mi

GAMBETTA

Cinema district

Access: 6 km / 3.73 mi

QUAI PALUDATE

Entertainment/theatre district

Access: 8 km / 5 mi

RIVES D'ARCIN

Cinema district

Access: 10 km / 6.25 mi

MUSEE AQUITAINE

Museums

Access: 10 km / 6.25 mi

PESSAC

Tourist attraction

Access: 20 km / 12.5 mi

ST EMILION

Tourist attraction

Access: 40 km / 25 mi

ARCACHON

Tourist attraction

Access: 70 km / 43.5 mi

LE LAC DE BORDEAUX

Lake

Access: 200 m / 0.13 mi

AUCHAN LAC

Shopping centre/mall

Access: 2 km / 1.25 mi

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

LAKESIDE

Brasserie 33 gets a makeover to serve you the best of seasonal produce, indoors or on the terrace by the pool. You also have a wide choice of gourmet locations with the many restaurants of Bordeaux-Lac.

HIPPOPOTAMUS BORDEAUX LAC

Non contractual photo

Located next to the hotel, our Hippopotamus Bordeaux Lac restaurant invites guests daily to discover a menu featuring a variety of quality meats and grilled specialties!

HELIOS BAR

Come and relax in the cozy atmosphere of the bar. Among the plush red velvet sofas, the grand piano is open to all. In good weather, enjoy the sun and Helios mural on the terrace on the garden side.

3 breakfasts

Three breakfast options are available to get your day off to a perfect start: the "Grand Regal" buffet served in the restaurant overlooking the pool, the "Matin Douceur" served in your room and the "Express Formula" available at the bar.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 47 m² / 505.903 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 40

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 852 reviews

Frederic G. Couples - 7/7/2026 Confirmed reviews ALL

Ponce A. Business - 6/22/2026 Confirmed reviews ALL

Dear Guest, Thank you very much for your kind review. We are delighted to read that you enjoyed our location, comfort, cleanliness, amenities, pool, and breakfast. Your special mention of our team is greatly appreciated, and we will be sure to share your compliments with our reception staff, who will be pleased to know that their assistance contributed positively to your stay. We also sincerely apologize for the inconvenience caused by the fire alarm activations during your visit. These were due to an unexpected technical issue, which has since been resolved. Thank you again for your valuable feedback and for choosing our hotel. We hope to have the pleasure of welcoming you back to Bordeaux very soon. Kind regards, Edith Biarnès Room Division Manager

Linlin Y. Business - 6/21/2026 Confirmed reviews ALL

Overall, my stay at the hotel was pleasant, and the facilities and service were generally good. However, I experienced three false fire alarms during my stay, which seriously affected my rest. One occurred at 3:00 AM, and the other two happened at 5:00 AM and 6:00 AM on another morning. What disappointed me most was not only the repeated disturbances, but also the lack of any official explanation or apology afterward. No compensation or goodwill gesture was offered despite the significant inconvenience caused. While I appreciate many aspects of the hotel, these incidents greatly impacted my overall experience and should have been handled more professionally.

Dear guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the unexpected fire alarm activations during your stay. Following an investigation, we identified a technical malfunction within our alarm system. While the alarms were not intentionally triggered, the system is designed to activate automatically whenever a potential issue is detected in order to ensure guest safety. Our team made every effort to inform and assist guests during the incident, and we regret if we did not have the opportunity to speak with you personally. Please accept our sincere apologies once again, and we hope to have the opportunity to welcome you back under better circumstances. Kind regards, Edith Biarnès Room Division Manager

Jenny C. Business - 6/20/2026 Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback following your stay. We are sorry to learn that mosquitoes and the fire alarm incidents impacted your experience. Due to our location near Bordeaux Lake and the exceptionally warm temperatures experienced recently, mosquitoes can occasionally be present despite our preventive measures. To help our guests, mosquito repellent devices are available free of charge at reception, and our team is always happy to assist whenever needed. Regarding the fire alarms, we sincerely apologize for the disturbance caused. These activations were the result of an unexpected technical malfunction that has since been identified and resolved. As a gesture of goodwill, we have credited 4,000 ALL – Accor Live Limitless reward points to your account. We appreciate your comments, as they help us improve our services, and we hope to have the opportunity to welcome you again in the future. Kind regards, Edith Biarnès Rooms Division Manager

Richard H. Business - 6/19/2026 Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to read that you appreciated our location for access to the Convention Centre. However, we are sorry to learn that several aspects of your stay did not meet your expectations. Please accept our sincere apologies for the disturbance caused by the fire alarm activations during the night. These were the result of an unexpected technical malfunction, which has since been identified and resolved. We also regret that you felt insufficiently informed following these incidents. We have taken note of your comments regarding the room condition and breakfast offering, as guest feedback is essential in helping us improve our services. We appreciate your review and hope to have the opportunity to provide you with a better experience in the future. Kind regards, Edith Biarnès Room Division Manager

Web-users rating

Other web-users rate our hotel

252 reviews 8.7/10 Location
621 reviews 5.1/10 Room
433 reviews 8/10 Service
10 reviews 0/10 WiFi
259 reviews 3.8/10 Cleanliness
196 reviews 3.3/10 Amenities
186 reviews 6.1/10 Breakfast
160 reviews 5.7/10 Vibe

37 reviews 8.7/10 Location
113 reviews 4.8/10 Room
87 reviews 7.9/10 Service
48 reviews 3.5/10 Cleanliness
33 reviews 3.3/10 Amenities
28 reviews 6.2/10 Breakfast
20 reviews 4.9/10 Vibe

22 reviews 8.7/10 Location
60 reviews 4.6/10 Room
59 reviews 8.1/10 Service
26 reviews 6.4/10 Breakfast
21 reviews 3.9/10 Cleanliness
18 reviews 5.4/10 Vibe
13 reviews 3.2/10 Amenities

18 reviews 8.7/10 Location
71 reviews 6/10 Room
50 reviews 8.2/10 Service
21 reviews 6.1/10 Breakfast
19 reviews 4.5/10 Cleanliness
13 reviews 4.8/10 Vibe
13 reviews 3.6/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

The Mercure Bordeaux Lac Hotel is located at Rue du grand Barail, Quartier du lac, 33300 Bordeaux, France. We are situated in the Bordeaux Lac district, just a 2-minute walk from the Palais des Congres and Exhibition Center, with the tram only 200m away for direct access to the city center and Saint-Jean train station. Nearby attractions include the Bordeaux Lake, located 200m away, and a golf course in the vicinity.

What types of rooms are available?

The Mercure Bordeaux Lac Hotel offers a variety of accommodations including:

Standard Room with 1 double bed
Standard Room with 1 double bed and 1 double sofa bed
Superior Room with 1 double bed
Superior room with 1 double bed and 1 single sofa bed
Superior room facing garden with 1 double bed and 1 sofa bed
Privilege room facing the garden
Superior Suite facing the garden with 1 king-size bed

We provide spacious family rooms and suites that can accommodate up to 4 people.

What services and amenities are available?

At the Mercure Bordeaux Lac Hotel, we offer a range of facilities for your comfort:

Free Wi-Fi and high-speed internet
Enclosed outdoor private car park
Buffet, in-room, or express breakfast for an additional fee
Air conditioning and satellite TV with beIN Sports
Wheelchair accessible facilities and rooms
Outdoor swimming pool and terrace
Lakeside and Hippopotamus Bordeaux Lac restaurants and Helios Bar
3 meeting rooms and business services
Pets allowed for an additional fee

What dining options are available?

The Mercure Bordeaux Lac Hotel features the Lakeside restaurant serving seasonal French produce and the Hippopotamus Bordeaux Lac specializing in quality meats. Guests can also relax at the Helios Bar or enjoy three breakfast options: the Grand Regal buffet, in-room Matin Douceur, or the Express Formula. We offer children's, gluten-free, and vegetarian menus, along with room service for hot meals and cold snacks.

What are the check-in and check-out times?

At the Mercure Bordeaux Lac Hotel, check-in is available from 04:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Bordeaux Lac Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.