Mercure Bordeaux Lac Hotel

Mercure Bordeaux Lac Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 786 reviews

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Hotel extras

  • A 2-minute walk from the Palais des Congrès and Exhibition Center

  • Near Lake Bordeaux

  • Pool, terrace and garden

  • 3 meeting rooms

  • Many family rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Bordeaux Lac Hotel

Rue du grand Barail, Quartier du lac
33300 BORDEAUX
France

  • TRAM:  C PALAIS DES CONGRES

  • By plane

    BORDEAUX MERIGNAC At 18km / 11.18 miles

  • By train

    BORDEAUX ST JEAN At 8km / 5 miles

GPS:44.889323, -0.563521

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Conferences, visits, walks... Whatever the plan, enjoy the comfort of a large air-conditioned room or the roominess of a 60 m² suite. Families can enjoy our rooms for four, along with the swimming pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  786 reviews

TripAdvisor Rating  3.5/5  671 reviews

Good stay

Customer review rating 4.0/5

J P. Families - Confirmed reviews ALL

Staff on the desk were excellent. Informative, polite, happy and welcoming. Hotel was clean and car park seemed secure. Good check out time of 12noon meant no rushing in the morning.

Dear James, Thank you for your comment. We really appreciate your positive feedback and we will share your comments with all our team ! We hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very pleasant and attentive staff. Very pleased with our stay. Hotel well maintained and great location.

Dear Virginie, Thank you for your comment, we very appreciate your positive feedback. I will share your comments with our team ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

Car Required for this Location

Customer review rating 4.0/5

Mark G. Couples - Confirmed reviews ALL

We had a very pleasant stay at the hotel but unfortunately the restaurant was closed on the Monday and we were unable to avail of anything but room service food which was not very good. Pizza and spaghetti with meat which were very poor. However the hotel staff were excellent and helpful and our stay was fine

Dear Mark, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Lac. It is always a pleasure to receive positive feedback. I'm sorry that room service doesn't meet your expectations and be sure that we well take note of this comment to continue improve the quality of our services. Indeed, our restaurant is closed Sunday and Monday during summer holiday. We work also with our partner restaurant just in front the hotel and which propose differents menu and food choice. Thank you again for sharing your experience, we hope welcome you again during your next visit in Bordeaux. Regards.

A good stay but Disturbed sleep

Customer review rating 4.0/5

Phil Business - Confirmed reviews ALL

Usual Mercury surroundings and standard as you would expect. However this time a howling dog in the middle of the night kept me awake directly beneath my room.

Dear Phil, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Lac. I am sorry that your experience did not meet your expectations. Please rest assured that we will be vigilant about these points so that this does not happen again. I would like to inform you that we will made a rooms' renovation at the end of the year. We hope that you will give us the opportunity to better serve you in the near future. Sincerely.

relaxing stay

Customer review rating 4.0/5

Albert G. Families - Confirmed reviews ALL

nice room, good service, lovely pool. The choice for breakfast is a bit limited

Dear ALBERT G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Lac. It is always a pleasure to receive positive feedback. We are sorry to read that breakfast doesn't meet your expectations. Please be sure that we will take note of this information to improve our service in a future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

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Other web-users rate our hotel

  • 193 reviews 8.9/10 Location
  • 571 reviews 5.7/10 Room
  • 528 reviews 8.4/10 Service
  • 7 reviews 2.4/10 WiFi
  • 245 reviews 7/10 Breakfast
  • 225 reviews 3.6/10 Cleanliness
  • 140 reviews 3.8/10 Food
  • 135 reviews 5.4/10 Vibe

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