Mercure Bordeaux Lac Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 858 reviews

Mercure Bordeaux Lac Hotel - Image 1
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Description

Hotel extras

  • A 2-minute walk from the Palais des Congrès and Exhibition Center

  • Near Lake Bordeaux

  • Pool, terrace and garden

  • 3 meeting rooms

  • Many family rooms

Our accommodation(s)

Hotel location

Mercure Bordeaux Lac Hotel

Rue du grand Barail, Quartier du lac
33300 BORDEAUX
France

GPS:44.889323, -0.563521

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  858 reviews

Customer review rating 5.0/5

Katherine D. Couples - Confirmed reviews ALL

We stayed in Bordeaux Lac for a long weekend. The superb tram network made Bordeaux town centre very accessible. It was perfect as we could enjoy the hustle and bustle of a city centre break, seeing the sites, eating out, walking tours, etc, but then retreat to the tranquility of the Mercure hotel by the Lac. The hotel was welcoming, clean, well situated, great, secure, parking, lovely terrace and restaurant. Couldn’t ask for more. All the staff were friendly and knowledgeable. Highly recommend !!

Customer review rating 5.0/5

Carlos C. Families - Confirmed reviews ALL

Confort and sympathy

Dear Mr C., Thank you very much for your kind feedback! We are delighted to know you had an enjoyable stay with us. We truly appreciate your comments and hope to welcome you back very soon. Best regards, Nell, Reception.

Customer review rating 5.0/5

Stefano M. Business - Confirmed reviews ALL

The experience has been fantastic. The hotel was clean and comfortable.

Customer review rating 5.0/5

Carlos C. Couples - Confirmed reviews ALL

Very sympathetic and professional personnel, cleanness of room is impeccable, and the restaurant is a must.

Customer review rating 2.5/5

Pedro C. Families - Confirmed reviews ALL

The hotel appears to have seen better days. The room was spacious and generally comfortable; however, there were noticeable shortcomings in cleanliness, particularly beneath the sofa, under the bed, and around the mini fridge. Breakfast fell below expectations, offering limited variety and food quality that could be improved. On a positive note, the staff were courteous and helpful throughout the stay, which was greatly appreciated. Overall, the experience was satisfactory, but enhanced housekeeping standards and a more appealing breakfast selection would significantly improve the guest experience.

Other web-users rate our hotel

  • 243 reviews 8.7/10 Location
  • 657 reviews 5.1/10 Room
  • 449 reviews 8.1/10 Service
  • 13 reviews 0/10 WiFi
  • 273 reviews 3.7/10 Cleanliness
  • 190 reviews 3.1/10 Amenities
  • 180 reviews 6.2/10 Breakfast
  • 166 reviews 5.5/10 Vibe

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