ibis budget Bayeux 2 stars

Customer review rating (ALL Rating) 4.5/5 825 reviews

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ZA de Nonant, Rue des longues haies, 14400 NONANT, France

Description

Hotel extras

  • 100% air-conditioned hotel with 24-hour reception

  • 24-hour reception

  • Closed and secure garage for bikes

  • Room service from 7pm to 9pm provided by our restaurant "Courtepaille"

  • Free and closed private parking, electric car charging station

Our accommodation(s)

Hotel location

ibis budget Bayeux

ZA de Nonant, Rue des longues haies
14400 NONANT
France

GPS:49.254011, -0.646756

Telephone
Fax +33 2 31 10 17 18

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

COURTEPAILLE

The team at your Courtepaille Bayeux restaurant welcomes you to a warm and friendly setting 7 days a week. Enjoy our flamed-grilled dishes. Childrens menu is available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  825 reviews

Customer review rating 4.5/5

Samuel T. Friends - Confirmed reviews ALL

Excellent for a budget hotel. Staff very helpful and pleasant. Good restaurant beside it.

Hello, Thank you for your review. We are delighted to hear that you had a wonderful stay at our hotel and enjoyed the restaurant located just 100 meters away. We hope to see you again soon in beautiful Normandy. Best regards, the Reception team, Ibis Budget Bayeux

Customer review rating 4.0/5

John W. Solo - Confirmed reviews ALL

Lovely staff. Good room. Clean and comfortable without being faffy.

Dear Sir, Thank you very much for taking the time to share your feedback following your stay at ibis budget Bayeux and for your kind rating. We are delighted to read that you enjoyed your stay and found our hotel to offer great value for money. It is especially rewarding to know that you appreciated the cleanliness, comfort of the room, and the friendliness of our team — your kind words will be shared with them. We are also pleased that you found your stay simple and comfortable, in line with the ibis budget concept. Thank you again for your recommendation, and we hope to have the pleasure of welcoming you again during a future visit to Bayeux. Kind regards, The ibis budget Bayeux Team

Customer review rating 4.5/5

Lahcene Z. Solo - Confirmed reviews ALL

JE PASSE... JOKER !!

Bonjour, Merci de l'attention que vous portez pour notre établissement. Nous sommes heureux, mon équipe et moi-même de savoir que votre séjour c'est passé sans encombres. Nous eséprons vous revoir très vite lors d'un futur séjour à Bayeux. Cordialement. L'équipe Ibis Budget Bayeux

Customer review rating 0.5/5

Jason L. Solo - Confirmed reviews ALL

I didn't stay as I pointed out to you in September but you refused my request to cancel. What's the point of asking for a review!

Dear Sir, We are sorry for your dissatisfaction and we understand your confusion. As stated at the time of booking, your reservation was made under a non-refundable and non-modifiable rate. The satisfaction survey is sent automatically by our system, even when the stay did not take place, which can indeed be confusing. We regret that this situation caused inconvenience and remain at your disposal should you wish to contact us directly for any further information Kind regards, The Ibis Budget Bayeux Team

Customer review rating 3.0/5

Samantha S. Families - Confirmed reviews ALL

I made an error on booking so ended up costing me more than planned. Receptionist was super friendly and helpful, especially as we had card issues. On arrival room was freezing and heating was off. Took several hours to warm up so we had to sit fully clotted in bed. Ideally in winter room heating would be on before arrival. Breakfast pastries were burnt and no apple juice. Not the standard of previous stays with your chain.

Dear Madam, Thank you for taking the time to share your detailed feedback following your stay, as well as for your rating of 6/10. We are pleased to read that the welcome provided by our receptionist met your expectations, particularly in handling the issues encountered during payment. Your kind words will be shared with her. We sincerely regret the inconveniences experienced upon your arrival, especially regarding the room temperature. Your comment is absolutely valid, and we have reminded our teams of the importance of anticipating the heating during the winter period to ensure our guests’ comfort from the moment they arrive. We are also sorry about the quality of the pastries and the unavailability of apple juice at breakfast. These points do not reflect the standards of our hotel or of the ibis budget brand, and corrective measures have already been implemented with our teams. Finally, we fully understand your disappointment, especially in light of your previous stays within our brand, and we sincerely apologize for this experience falling short of your expectations. We hope to have the opportunity to welcome you again and to provide you with a fully satisfying experience. Kind regards, The ibis budget Bayeux Team

Other web-users rate our hotel

  • 331 reviews 8.9/10 Location
  • 618 reviews 6.7/10 Room
  • 566 reviews 9.6/10 Service
  • 342 reviews 7.3/10 Breakfast
  • 323 reviews 9.4/10 Cleanliness
  • 177 reviews 7.7/10 Value

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