ibis budget Caen Nord Mémorial 2 stars

Hotel was great for what I was looking for which was an overnight stay just off of the ferry

We arrived very late but the staff were quick to help us to get settled in. Really appreciated that.

The staff were excellent. The state of the bathroom was unhygienic. There was mold and dirt around the shower and other fittings.

Good sized clean rooms and valid for money

Comfortable bed, & a varied breakfast.

We arrived at 2300h and gained access without difficulty. However when we got to the room we found it unprepared with used linen piled on the bed and used towels on the floor. There was noone on duty to contact so a search around the building eventually revealed an unlocked storecupboard and we were able to help ourselves to the necessary linen. Once we had made up the bed all was well and we had a reasonable night. The member of staff on duty the next morning was sympathetic and made some enquiries but we had to travel on before anything further occurred.

shower too small, pillows too small

Ladies on reception very helpful ,only reason only gave a 9 was I was on 3rd floor no lift and I had carry stuff upstairs from my motorbike but other than that convenient for Caen memorial museum and couple great steak houses near ,breakfast very good will stay there again easy to get back to Ferry,room very clean and comfortable ,I'd only booked the thurs night but came from south early due to weather and they got me in for extra night with no problem

No Towel. TV had poor reception. Worst pillows I have ever had the misfortune to use.

The staff were very friendly and helpful- this was much appreciated by all the group.

First time I have stayed in a Budget Ibis and I will try hard not to again. Stayed in normal (red sign) in the UK which I found really good. To basic for me, bed uncomfortable, not enough room in the shower.

A small compact room which was beautifully clean - we used this hotel as just a stop off on our lovely trip back to Dieppe, and it was lovely, the staff were wonderful and ensured that we were happy with our room, which although was small, was exactly what we needed and gave us a lovely nights sleep and we woke totally refreshed for the contnuatio of our journey. Thank yoiu to all.

Stayed overnight after getting the ferry from Portsmouth. It was easy to find, easy to check in, parking available. Bed and particularly the pillows weren’t the most comfortable. There’s no air con but equally the room was very reasonable. Breakfast was very good value especially if booked in advance.

We booked the hotel in advance, and we arrived at 21:30 to the hotel. The automatic machine allocated us the room 212. The room was terrible: there was the window taped up with a tape on the perimeter of it, the window handle was removed so the window was not possible to open and there was a paper note attached on the glass: “Fenetre cussé, no pas auvir.” The temperature in the room was exceeding 30 degree in the room. There was no air condition in the room. I immediately went to the emergency telephone at the ground floor and called to an assistant. After long waiting a lady answered the phone and I explained the situation and asked her to change the room. I explained to the lady on the phone, that I suffer from asthma. After some waiting the answer was – “the hotel is fully occupied and the room change is not possible”, and that was the end of the call from the hotel emergency assistance. No suggestion, no word of apology, nothing. So, the hotel sold us a non-usable room and they had known it in advance. As a next step I tried to call a common assistance of Accor Hotels by cell – but the phone number was permanently busy. Then I sent immediately an e-mail to Accor assistance – no answer. It was almost midnight and so we decided to stay in the hotel. We had to wake up every hour during the night and to try to ventilate the room by opening the door to the corridor (but of course, not successfully). Really terrible night – we couldn't get asleep the whole night. In the morning, the receptionist paid us the money back on the basis of our complaint. But, it was a really trivial satisfaction: We were really tired, sleepy the whole next day. We had to change the plan of our journey and to split our home route and to spend one more night in another good hotel instead of traveling directly home - which was basically impossible after such a night. So, never more Ibis Budget Hotel Caen Nord Memorial.

Arrive late from ferry, enter booking code, receive room code and yourey in. Room spotless, bed comfy, pillows cheap feeling, bathroom basic but great shower. No aircon so a bit stuffy. Being near main road let noise in from open window. All very efficient and brilliant for price.