Mercure Omaha Beach Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 171 reviews

Mercure Omaha Beach Hotel - Image 1
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Description

Hotel extras

  • 36-hole golf course and heated outdoor swimming pool and jacuzzi (seasonal)

  • Hotel holds a GREEN KEY certificate (sustainable tourism and hospitality)

  • There are NUXE welcome products in all our rooms

  • All our dishes are made in-house from fresh produce.

  • Free outdoor parking with charging terminals

Our accommodation(s)

Hotel location

Mercure Omaha Beach Hotel

Chemin du Colombier
14520 PORT EN BESSIN
France

GPS:49.341382, -0.768353

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A l'Epicerie

Treat yourself to a fine-dining experience with authentic local cuisine by our chef, Florian Desetable. Brunch at lunchtime on Sundays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  171 reviews

TripAdvisor Rating  4.0/5  11 reviews

Nice location

Customer review rating 3.5/5

Kay M. Couples - Confirmed reviews ALL

Hotel was clean, however we were disturbed by very load banging from the room above and next door well into the night and early in the morning, which was disappointing. The restaurant food was only average, which again was disappointing.

Hotel Great Restuarant made me Ill

TripAdvisor rating 3.0/5

suecR3588WG TripAdvisor review

Hotel is clean and comfortable..the pool is clear and sparkling.....the restaurant is another story. I ate there twice...the first meal was very very rich and needed something to give you a break from the rich sauce...the 2nd meal was a burger....it was almost raw....got sick (lost my dinner) right after I was finished eating.

Dear Sue Wanderlust, We thank you for sharing your experience with us. We are pleased to hear that you found our hotel clean, comfortable, and enjoyed the pool. We offer our most sincere apologies for the inconveniences encountered in our restaurant. Rest assured that this is not a food-related issue, as food poisoning occurs between 2 and 36 hours after ingestion. Your feedback is valuable as it helps us improve our services. We hope to have the opportunity to welcome you again and offer you a better culinary experience. Alexandre LEONARD

Very pleasant stay but small changes would have made it better.

Customer review rating 3.5/5

Ceri Friends - Confirmed reviews ALL

The staff service, the pool and the public areas of the hotel were very good. The room was fine but in our opinion not the quality of a 4*. The corridor was dark and unwelcoming. The room furniture was basic and lacked a mirror over the desk. Also the hairdryer secured to the wall in the bathroom was a 2/3 * finish. My personal issue was the provision of large paper cups in the room instead of glass and china. The addition of a nespresso machine did tick a box to raise the room's star rating but the size of the paper cups meant that it couldn't be used. A few small changes would lift the room and improve the guest experience.

Dear Ceri, Thank you for taking the time to share your feedback regarding your recent stay at Hôtel Mercure Omaha Beach. We are delighted to hear that you found our staff service, pool, and public areas to be very good. However, we sincerely apologize for falling short of your expectations with the room quality. Your comments about the room furniture, lack of a mirror over the desk, and the bathroom amenities have been duly noted. We appreciate your suggestions for improvement and will certainly take them into consideration for enhancing the guest experience. Your feedback is invaluable to us, and we strive to make necessary adjustments to meet the expectations of our esteemed guests. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Warm regards, Alexandre LEONARD

A hidden gem

Customer review rating 5.0/5

K O. Couples - Confirmed reviews ALL

From the moment we were greeted in the lobby, we knew we'd be happy with our stay. The room was small, but purposeful. The views from the room and restraint were ideal. The staff was friendly. We took a walk and found a beautiful little church. It was a wonderful stay we won't forget!

Dear K O., thank you for choosing Hôtel Mercure Omaha Beach and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us, from the warm greeting in the lobby to the beautiful views from your room and the restaurant. Our team is thrilled to know that you found the service friendly and that you discovered the charm of the surroundings. We look forward to welcoming you back for another memorable stay. Warm regards Alexandre LEONARD

Déçu

TripAdvisor rating 3.0/5

Didier B Couples - TripAdvisor review

Très surpris d’être au deuxième étage et non desservi par un ascenseur donc montée des bagages par les escaliers !!!!!!! Le spécifier sur le site serait judicieux.

Cher Monsieur B, Nous sommes désolés pour votre déception. Nous prenons note de votre remarque concernant l'absence d'ascenseur au deuxième étage. Nos équipes propose systématiquement leur aide pour porter les bagages. Votre suggestion d'ajouter cette information sur notre site est très pertinente. Nous espérons avoir le plaisir de vous accueillir à nouveau. Bien cordialement Alexandre LEONARD

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Other web-users rate our hotel

  • 121 reviews 9.7/10 Location
  • 205 reviews 6.7/10 Room
  • 215 reviews 8.9/10 Service
  • 135 reviews 7.4/10 Food
  • 99 reviews 8.1/10 Breakfast
  • 60 reviews 7.1/10 Cleanliness
  • 12 reviews 4.1/10 Bar

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