Mercure Omaha Beach Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 913 reviews

Mercure Omaha Beach Hotel - Image 1
Mercure Omaha Beach Hotel - Image 2
Mercure Omaha Beach Hotel - Image 3
Mercure Omaha Beach Hotel - Image 4

Description

Hotel extras

  • Green Key hotel restaurant (international sustainable tourism certificate)

  • Free outdoor parking with electric charging stations

  • Pool, well-being areas overlooking a 36-hole golf course, by the sea

  • "À l'Épicerie" home-cooked local cuisine and a variety of cheeses to savor

  • Contemporary meeting rooms including the Ciné lounge

Our accommodation(s)

Book this hotel
Room 1

Standard Room with a double bed and duvet, flat-screen TV with international channels, free WIFI and tea and coffee making facilities. Bathroom with bathtub, complimentary items and a hairdryer.

  • Views:

    Garden View or Golf view

Max. number of persons
2
Area
From 16 / 172 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Water fountain
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 23'/58 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 16 / 172 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Garden View or Golf view

Standard Room with twin beds and duvets, flat-screen TV with international channels, free WIFI and tea and coffee making facilities. Bathroom with bathtub, complimentary items and hairdryer.

  • Views:

    Garden View or Golf view

Max. number of persons
2
Area
From 18 / 193 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Superior Room with a double bed and duvet and sofa bed, flat-screen TV with international channels, free WIFI and tea and coffee making facilities. Bathroom with bathtub, complimentary items and hairdryer.

  • Views:

    Garden View or Golf view or Pool side

Max. number of persons
3
Area
From 20 / 215 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Water fountain
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Superior Room with twin beds and duvets, sofa bed, flat-screen TV with international channels, free WIFI and tea and coffee making facilities. Bathroom with bathtub, complimentary items and hairdryer.

  • Views:

    Garden View or Golf view or Pool side

Max. number of persons
3
Area
From 20 / 215 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Water fountain
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Ideal room for families with double bed and 2 singles, flat-screen TV with international channels, free WIFI and courtesy tray (tea/coffee). Bathroom with bath, welcome products and hairdryer.

  • Views:

    Garden View or Golf view or Pool side

Max. number of persons
4
Area
From 29 / 312 sq ft

Bedding

Single bed(s) x2

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Mercure Omaha Beach Hotel

Chemin du Colombier
14520 PORT EN BESSIN
France

GPS:49.341382, -0.768353

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 74 rooms
  • 2 rooms for people with reduced mobility
  • 29 family rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Entertainment

  • Pool Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Green area

Well-being

Jacuzzi

  • Outside
  • On site

The swimming pool

  • Outside
  • On site

Sports and leisure

Boat excursions Additional charge

  • Nearby

Sailing Additional charge

  • Nearby

Parasailing Additional charge

  • Nearby

Karting Additional charge

  • Nearby

Wind surfing facilities

  • Nearby

Snorkelling/Scuba diving center Additional charge

  • Nearby

Deep sea fishing/Sea fishing Additional charge

  • Nearby

Golf Additional charge

  • On site
  • Golf course 18 holes

Horseback riding Additional charge

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 74 parking spaces
  • Parking opened 24/7
  • Parking for a week

Services & equipment

  • Electric car recharging units 3,7 kVA
  • TESLA recharging units

Vehicles

  • Bus parking

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

A L EPICERIE PORT-EN-BESSIN

Treat yourself to a fine-dining experience with authentic local cuisine by our chef, Florian Desetable. Brunch at lunchtime on Sundays.

Cooking style
Bistro
Chef name
Florian DESETABLE
Capacity
200
Accessibility
Accessible service

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Private lounge

Payment

  • Cash
  • Credit card
  • Cheque
  • Luncheon voucher
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Accommodate food

  • Children menu
  • Vegetarian menu

Treat yourself to a fine-dining experience with authentic local cuisine by our chef, Florian Desetable. Brunch at lunchtime on Sundays.

LE FAIRWAY

Bar with French billiards table, opening onto the terraces and gardens, with direct access to the swimming pool.

Bar Type
LOBBY BAR
Capacity
40
Accessibility
Accessible service

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Billiards/Snooker/Pool Table
  • Card game
  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

Bar with French billiards table, opening onto the terraces and gardens, with direct access to the swimming pool.

Kick-start the day with a delicious buffet breakfast available starting at 6:30 am in a dining room with terrace and view over the golf course and sea, where you can enjoy a wide range of local specialties.

Want to unwind? Our heated outdoor pool and jacuzzi await you all year round... excl. Nov 1 to Mar 31, because in winter, even bubbles prefer to stay warm! Relaxation guaranteed in a serene setting.

Need to recharge your batteries? Head to the Spa with hammam, sauna, experience shower, ice fountain and heated loungers in the relaxation room. Rest guaranteed in a cozy atmosphere!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  913 reviews

Customer review rating 4.0/5

Mike D. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Noeleen L. Solo - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your experience following your stay with us. We sincerely apologize for the delay at check-in due to your room not being ready. We greatly appreciate your understanding and are delighted to hear that our team was able to make up for this inconvenience with their attentiveness and care. We are especially pleased that you enjoyed your dinners in our restaurant. Your comment describing it as the best food you have experienced is a wonderful compliment and will be shared with our chef and the entire restaurant team. They will be thrilled to know their efforts contributed so positively to your stay. We hope to have the pleasure of welcoming you back to Mercure Omaha Beach very soon. Kind regards, Estelle COLLET, Quality Coordinator

Customer review rating 4.5/5

Chris G. Friends - Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful review and your excellent score of 90/100. We are delighted to read that you enjoyed your stay with us and that our team contributed positively to your experience. Your kind words regarding our friendly and helpful staff are particularly appreciated, as providing a warm welcome and attentive service is at the heart of what we do. It is also a pleasure to know that, even for just one night, our hotel provided a comfortable and enjoyable place to stay. We sincerely hope to have the opportunity to welcome you back to Mercure Omaha Beach for a longer stay and another memorable visit to Normandy. Kind regards, Estelle COLLET Quality Coordinator

Customer review rating 5.0/5

Philip M. Families - Confirmed reviews ALL

Dear Philip M., Thank you for sharing your positive experience at Hôtel Mercure Omaha Beach. We are delighted to hear that you enjoyed your stay with us and that our team, particularly Amelie and Ines, contributed to a memorable visit. It is wonderful to know that you found our location peaceful and that the pool provided a refreshing retreat during the heatwave. We appreciate your recommendation and hope to welcome you and your son back in the future, whether for a golf trip or further exploration of the Normandy region. Best regards, Pierre Plancoulaine, Reception Manager, Hôtel Mercure Omaha Beach

Customer review rating 5.0/5

Tayfun Y. Families - Confirmed reviews ALL

Dear Tayfun Y., Thank you for your kind words regarding your recent stay at Hôtel Mercure Omaha Beach. We are pleased to hear that you enjoyed the friendliness of our staff, breakfast, and the overall atmosphere. We appreciate your feedback regarding the pool cleanliness and room conditions, as we strive to provide a comfortable environment for all our guests. Your comments will be taken into consideration for future improvements. Best regards, Hôtel Mercure Omaha Beach

Customer review rating 4.5/5

Noeleen L. Solo - Confirmed reviews ALL

Delay at check in as room not ready but staff were very apologetic and attentive. Excellent dinners in restaurant, best food I have experienced.

Dear Guest, Thank you very much for taking the time to share your experience following your stay with us. We sincerely apologize for the delay at check-in due to your room not being ready. We greatly appreciate your understanding and are delighted to hear that our team was able to make up for this inconvenience with their attentiveness and care. We are especially pleased that you enjoyed your dinners in our restaurant. Your comment describing it as the best food you have experienced is a wonderful compliment and will be shared with our chef and the entire restaurant team. They will be thrilled to know their efforts contributed so positively to your stay. We hope to have the pleasure of welcoming you back to Mercure Omaha Beach very soon. Kind regards, Estelle COLLET, Quality Coordinator

Customer review rating 4.5/5

Chris G. Friends - Confirmed reviews ALL

It was a great hotel that was a wonderful place to stay even if only for one night

Dear Guest, Thank you very much for your wonderful review and your excellent score of 90/100. We are delighted to read that you enjoyed your stay with us and that our team contributed positively to your experience. Your kind words regarding our friendly and helpful staff are particularly appreciated, as providing a warm welcome and attentive service is at the heart of what we do. It is also a pleasure to know that, even for just one night, our hotel provided a comfortable and enjoyable place to stay. We sincerely hope to have the opportunity to welcome you back to Mercure Omaha Beach for a longer stay and another memorable visit to Normandy. Kind regards, Estelle COLLET Quality Coordinator

Customer review rating 5.0/5

Philip M. Families - Confirmed reviews ALL

I had last stayed here around 28 years ago on a golf trip. This time was with my son on a tour of the Normandy landing beaches. The rooms were unfaultable. Amelie and Ines on reception were great and even tolerated my broken French! The hotel is in a peaceful location, and given the heatwave, the pool was in constant use. I would strongly recommend this hotel, whether for golfers or for exploring the region

Dear Philip M., Thank you for sharing your positive experience at Hôtel Mercure Omaha Beach. We are delighted to hear that you enjoyed your stay with us and that our team, particularly Amelie and Ines, contributed to a memorable visit. It is wonderful to know that you found our location peaceful and that the pool provided a refreshing retreat during the heatwave. We appreciate your recommendation and hope to welcome you and your son back in the future, whether for a golf trip or further exploration of the Normandy region. Best regards, Pierre Plancoulaine, Reception Manager, Hôtel Mercure Omaha Beach

Customer review rating 5.0/5

Tayfun Y. Families - Confirmed reviews ALL

We really liked the hotel. Everything was great. Two things they might consider is that the pool wasn't clean enough and needed some renovation. In the end my younger son got infection from the pool but it can happen... Rooms should also be checked against humidity.

Dear Tayfun Y., Thank you for your kind words regarding your recent stay at Hôtel Mercure Omaha Beach. We are pleased to hear that you enjoyed the friendliness of our staff, breakfast, and the overall atmosphere. We appreciate your feedback regarding the pool cleanliness and room conditions, as we strive to provide a comfortable environment for all our guests. Your comments will be taken into consideration for future improvements. Best regards, Hôtel Mercure Omaha Beach

Customer review rating 4.0/5

Oscar F. C. Families - Confirmed reviews ALL

In general, it was a great experience staying at Hotel Omaha Beach.

Dear Oscar F. C., Thank you for your kind words regarding your stay at Hôtel Mercure Omaha Beach. We are pleased to hear that you found your experience comfortable and enjoyable. We look forward to welcoming you back for another memorable visit in the future. Pierre Plancoulaine, Manager Reception, Hôtel Mercure Omaha Beach

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Awesome exeperience.

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed your experience at our hotel, appreciating the farmhouse ambiance and proximity to the beach and golf. It is always our aim to provide memorable stays. Best regards, Pierre Plancoulaine, Manager Reception, Hôtel Mercure Omaha Beach

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Lovely. Great location, friendly staff and overall fantastic experience.

Dear Guest, Thank you for your kind words regarding your recent stay at Hôtel Mercure Omaha Beach. We are delighted to hear that you enjoyed our location and appreciated our staff's friendliness. It is our aim to provide a fantastic experience for all our guests. Pierre Plancoulaine, Manager Reception, Hôtel Mercure Omaha Beach

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

we had a wonderful vacation, nice location out in the green but close to the village, nice restaurant, great service

Dear Guest, Thank you for taking the time to share your positive experience at Hôtel Mercure Omaha Beach. We are delighted to hear that you enjoyed our location, restaurant, and service during your vacation. Your kind words inspire our team to continue providing exceptional hospitality. Best regards, Pierre Plancoulaine, Manager Reception, Hôtel Mercure Omaha Beach

Customer review rating 4.5/5

Oxana Y. Families - Confirmed reviews ALL

My family and I enjoyed the stay in this hotel. We spent hours in the swimming pool, enjoyed delicious breakfast and clean rooms. I also would like to mention Ali from reception who was very kind and helped us when we had a medical emergency.

Dear Oxana Y., Thank you for your kind words regarding your recent stay at Hôtel Mercure Omaha Beach. We are delighted to hear that you and your family enjoyed the swimming pool, breakfast, and the overall cleanliness of our rooms. It is wonderful to know that Ali from reception was able to assist you during your medical emergency; our team strives to provide excellent service in all situations. We look forward to welcoming you back in the future. Pierre Plancoulaine, Manager Reception, Hôtel Mercure Omaha Beach

Customer review rating 5.0/5

Heather E. Families - Confirmed reviews ALL

We loved the property, all the staff were great!!! Restaurant was also great!

Hello, Thank you very much for your perfect score and for your wonderful feedback. We are delighted to hear that you loved our property and that our team helped make your stay so enjoyable. Your kind words about our staff are greatly appreciated and will be shared with everyone. We are also pleased that you enjoyed our restaurant. Knowing that both our hospitality and dining experience met your expectations is the best reward for our teams. Thank you again for your support. We look forward to welcoming you back for another great stay soon. Kind regards, Estelle COLLET, Quality Coordinator

Customer review rating 5.0/5

Brian F. Couples - Confirmed reviews ALL

Amelie, Ali and Karine (excuse the spelling) were the best! From the moment we stepped through the door, until leaving, nothing was a problem, my wife Zara and I were treated like Kings and Queens. We booked an additional nights stay over as we wanted a day relaxing after touring all the DDay beaches - again, no trouble. Amelie worked her magic and there was no room change required. Ali and K got all the guest in the bar out on the front hotel balcony for Friday night fireworks. The team a Mecure Omaha Beach are a credit to your organisation.

magic and there was no room change required. Ali and K got all the guest in the bar out on the front hotel balcony for Friday night fireworks. The team a Mecure Omaha Beach are a credit to your organisation. Copilot said: Hello, Thank you so much for your wonderful review and for your kind words about our team. We are absolutely delighted to hear that you and your wife Zara had such an enjoyable stay with us. Your compliments mean a great deal to us, and we will be thrilled to share them with Amélie, Ali, and Karine. They will be very happy to know that their efforts helped make your experience so memorable. We are also pleased that we were able to accommodate your additional night without the need for a room change, allowing you to enjoy a well-deserved day of relaxation after visiting the D-Day beaches. It is especially rewarding to read that the Friday night fireworks and the warm atmosphere created by our team contributed to your stay. Your recognition of our staff's dedication is truly appreciated and serves as great encouragement for all of us. Thank you once again for your trust and your generous comments. We very much look forward to welcoming you back to the Mercure Omaha Beach in the future. Kind regards, Estelle COLLET, Quality coordinator

Customer review rating 4.0/5

Michele S. Families - Confirmed reviews ALL

Overall a good hotel for our one night stay. It is older, so it didn’t smell very fresh. Thinking they should trade out carpet for just tile or wood floors since the humidity on the coast is most likely the culprit. It was clean and the staff are great.

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are delighted to read that you enjoyed our beautiful setting, the comfort of our beds, and the quality of service provided by our team. Your kind words about our staff are greatly appreciated and will be shared with them. We also thank you for your constructive comments regarding the room. Our hotel has indeed been welcoming guests for many years, and we understand your observations concerning the atmosphere and flooring. We continuously work to maintain and improve our facilities while preserving the charm and character of the property. We are pleased that you found the hotel clean and that you had an overall enjoyable stay with us. We hope to have the pleasure of welcoming you back to Mercure Omaha Beach for a future stay. Kind regards, Estelle COLLET, Coordinatrice Qualité

Customer review rating 5.0/5

Robert H. Couples - Confirmed reviews ALL

We have stayed many times, and it's always a pleasure.

Dear Guest, Thank you very much for your wonderful review and for your continued loyalty. We are truly delighted to read that each of your stays with us has been a pleasure. Knowing that guests choose to return time and time again is the greatest compliment we can receive. Your kind words are a wonderful reward for our entire team, who strive every day to provide memorable experiences and warm hospitality. We look forward to welcoming you back again soon to Mercure Omaha Beach. Kind regards, Estelle COLLET, Quality Coordinator

Customer review rating 4.5/5

Nicholas C. H. Solo - Confirmed reviews ALL

Great location,excellent staff,very clean and comfortable,great food

Dear Guest, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our great location, the quality of our food, and the cleanliness and comfort of our hotel. Your kind words about our staff are especially appreciated. Providing a warm welcome and attentive service is our priority, and we will be pleased to share your compliments with the entire team. Thank you again for your positive feedback. We look forward to welcoming you back to Mercure Omaha Beach for another enjoyable stay. Kind regards Estelle COLLET, Quality Coordinator

Customer review rating 4.5/5

Shaun L. Families - Confirmed reviews ALL

Lovely hotel and a great base for visiting the historical sites

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to read that you enjoyed our hotel and found it to be a great base for visiting the historical sites in the area. However, we are sorry to learn about the inconveniences you experienced regarding the delay in the availability of your room and the unpleasant odor in the bathroom. Please accept our sincere apologies. These points do not reflect the level of comfort and service we strive to provide, and your comments have been shared with the relevant teams for immediate follow-up. We appreciate your feedback, as it helps us improve our services and enhance our guests' experience. We hope to have the opportunity to welcome you again and provide you with a fully satisfying stay. Kind regards, Estelle Collet Coordinatrice Qualité

Customer review rating 4.0/5

Megan D. Families - Confirmed reviews ALL

Quiet, welcoming. Our room was a suite with a loft space and the AC couldn't keep up with the heat wave. The pool was lovely and we enjoyed both a dinner and the breakfast buffet.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed the quiet atmosphere of our hotel, the welcoming service, our swimming pool, as well as the dinner and breakfast buffet. Your satisfaction is the best reward for our teams. We also appreciate your comment regarding the air conditioning in your suite. We are sorry that it was not fully effective during the exceptional heat wave and thank you for bringing this to our attention. We hope to have the pleasure of welcoming you again soon. Kind regards, Estelle Collet, Quality Coordinator

Customer review rating 5.0/5

Mathieu Couples - Confirmed reviews ALL

I had a excellent stay in Mercure Hôtel Omaha Beach. The hospitality team there was fantastic and very committed. The restaurant was excellent and the breakfast was full of delicious condiments! I was very satisfied to stay 3 nights there!

Dear Guest, Thank you very much for your wonderful review and for choosing to stay with us for three nights. We are delighted to hear that you had an excellent stay at the Mercure Omaha Beach Hotel. Your kind words about our hospitality team mean a great deal to us, and we will be sure to share your compliments with the entire staff. They are dedicated to providing the best possible experience for our guests, and your recognition is truly rewarding. We are also pleased that you enjoyed our restaurant and appreciated the variety and quality of our breakfast offerings. Thank you again for your positive feedback. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Estelle COLLET, Quality Coordinator

Customer review rating 4.0/5

Julie W. Couples - Confirmed reviews ALL

A two night stop over before catching ferry Restaurant good Golf courses great Rooms small ( and we had a privelege) pool needs a bit of upkeep Staff at reception excellent

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are delighted to hear that you enjoyed our restaurant, the nearby golf courses, and especially the warm welcome and professionalism of our reception team. Your kind comments will be shared with them and will be greatly appreciated. We also take note of your remarks regarding the room size and the condition of the swimming pool. Guest feedback is invaluable in helping us identify areas for improvement and enhance the overall experience we provide. We hope to have the pleasure of welcoming you back for another stay in the future. Kind regards, Estelle COLLET, Quality Coordinator

Customer review rating 2.5/5

Philip C. Couples - Confirmed reviews ALL

Very good location. Excellent breakfast. “Accessible” room disappointing…I specifically asked if the room was accessible and was assured it was. In fact the room fell short on a number of counts: 1) the lavatory entrance door was too narrow for either a wheelchair or a walker 2) no shower stool was in the room or available from reception, despite requests . We were told by reception that there was a stoo, but they couldn’t find it. 3) A fire extinguisher was attached to the wall immediately outside the room, making access to the room very difficult. 4) The room was only accessible via a route that included a number of steps, making access impossible for a wheelchair user. 5) No handles were installed in the shower, which combined with the lack of shower stool, made the shower unusable. 6) The room wasn’t very thoughtfully furnished for a disabled person, with only one chair and a strange wooden «block » on the floor, which just got in the way. The bar area was unusable as the seating was limited to bar stools only, which are totally impractical. The lower bar area was via 2 steps, rendering wheelchair access impossible. The alternative route to the dining room, avoiding the steps was lengthy and required us to knock at the French windows to attract someone to allow us access. (This alternative route was only found on day 2, as it wasn’t explained to ourselves on check in).

Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to read that you appreciated our location and enjoyed our breakfast. However, we are sincerely sorry to learn that your experience regarding accessibility did not meet your expectations. We fully understand the frustration caused by the difficulties you encountered, particularly concerning the accessibility of your room, the lack of shower equipment, and the access routes within the hotel. Your comments have been carefully reviewed with our management team. We regret that the information provided prior to your arrival did not accurately reflect your needs and that the alternative accessible routes were not clearly explained upon check-in. We also apologize for the inconvenience caused by the unavailable shower stool and the obstacles that made moving around the property more challenging. Feedback such as yours is extremely valuable as it helps us identify areas where we must improve both our facilities and our communication with guests requiring accessible accommodations. We appreciate your observations and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you again and provide a much more satisfactory experience. Kind regards, Estelle COLLET, Quality Coordinator

Other web-users rate our hotel

  • 305 reviews 9.3/10 Location
  • 484 reviews 5.8/10 Room
  • 548 reviews 9.5/10 Service
  • 5 reviews 0/10 WiFi
  • 266 reviews 8.9/10 Breakfast
  • 139 reviews 5.9/10 Cleanliness

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