Mercure Omaha Beach Hotel 4 stars

Customer review rating 4.2/5 1,788 reviews
Mercure Omaha Beach Hotel
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+ 27 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 36-hole golf course, the spa and the sea

  • Tranquility and surrounding nature

  • Free outdoor parking

  • Free WIFI

  • Outdoor swimming pool and gardens

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Beauty salonPaying
  • PorterPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Omaha Beach Hotel

Chemin du Colombier
14520
port en bessin
france

Tel: +33231224444

Fax: (+33)2/31223677

Contact email

Check-in from 15h00

Check out up to 12h00

  • CHERBOURG/PARIS/CAEN :   BAYEUX

  • By plane

    CAEN CARPIQUET At 40km / 24.86 miles

  • By plane

    ROISSY CDG At 320.03km / 198.86 miles

  • By boat

    CAEN-OUISTREHAM At 40km / 25 miles

  • By boat

    CHERBOURG At 100km / 62.5 miles

  • By train

    BAYEUX At 10km / 6.25 miles

GPS :49.341382, -0.768353

Our accommodations

Choose from different room categories: the double or twin Standard Room, the Club or Privilege Room, or for families, the Privilege Room or Duplex Room. The views from the rooms are testament to the exceptional location of the Mercure Omaha Beach, with views over the golf course, pool, or lush gardens.

Privilege Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Nespresso machine
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Superior Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Superior Room - twin beds and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Duplex Superior Room - 1 double bed and twin beds

  • Max. number of persons: 4
  • Area: From 29
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Our restaurants and bars

L'ALBATROS

Type of cuisine: Regional

Discover the delicious dishes created by our new chef, with a simple bistro-style menu at lunch and more refined, regional dishes in the evening. Brunch on Sundays and bank holidays.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CLUB HOUSE

Photo non contractuelle / Strictly non binding

Lounge bar with leather armchairs and stunning views of the sea and golf course.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE FAIRWAY

Photo non contractuelle / Strictly non binding

Bar with French billiards table, opening onto the terraces and gardens, with direct access to the swimming pool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 100

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 9 people

Find out more

Our guest reviews for
Mercure Omaha Beach Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,788 reviews

tripadvisor

TripAdvisor Rating 4.0/5

787 reviews

Mercury Omaha Beach

Customer review rating 4.2/5

Keith F. B. M. Business - 02/12/2019 Confirmed reviews ALL

Friendly staff, superb location. The restaurant was superb and overall our stay was excellent.

Nice resort hotel, pleasant stay, very nice staff

Customer review rating 4.2/5

Natalia Business - 26/11/2019 Confirmed reviews ALL

The hotel is nice, the staff was very pleasant. We stayed there off season so there wasn't a lot of people. We were on a business trip and only stayed one night. The hotel isn't new, but I thought that the room was clean. There is quite an unpleasant smell in the room though, I believe most likely coming from the carpet on the floor, which is either plastic or almost like plastic... There's coffee and tea in the room, which was really nice on a cold fall afternoon. The hotel may be a good base for those who are exploring the area and/or visiting American Cemetery in Normandy. Breakfast was excellent. Again, there were only a couple of people in the breakfast room because it was off season, but the spread of breads, pastry, cheeses, fruit, jams, etc. was very good! Eggs, boiled and scrambled. Very nice variety of coffees. The hotel is part of a golf resort (or the other way around) and hotel staff told us that if we wanted to go golfing, we would get a discount as hotel guests. Hotel is located in the middle of some farmland, so if you're travelling during the farming season, be prepared for some assaulting scents around you... Overall, nice, pleasant quiet property.

Dear NATALIA P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Omaha Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre LEONARD

Queue cutting experience twice in the same day

Customer review rating 4.2/5

Dr. A. K. Business - 16/11/2019 Confirmed reviews ALL

I was not happy due to front office personals (a man and a woman) let the priority who want to buy drink and refills theirs beers ahead of me, twice. I wonder would they let it happened over again if I did not complain about incidents. I also have a noisy neighbor and have to change the room during the night. Very unpleasant experience, I will never go back to stay there. Sad to witness a Mercure this unprofessional. I was about to consider recommend my team to host a conference here, but after these incidents, my decision is NO, absolutely not.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Alexandre LEONARD

Great

Customer review rating 4.2/5

C. Business - 28/10/2019 Confirmed reviews ALL

My experience was great at the hotel. The room was clean and spacious. However, if I may, you should have fresh pains au chocolat and croissant at breakfast and the restaurant should be open longer than between 7.00 p.m. and 8.00 p.m.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alexandre LEONARD

Great stay

Customer review rating 4.2/5

Anonymous Couples - 27/10/2019 Confirmed reviews ALL

Enjoyed the hotel. Location is central to visiting sites along Omaha Beach and other sites. Staff is delightful and very helpful.

Dear MARY P., We are very happy that your stay was as you want. We are especially as we try for every day to improve to propose to our customers a unique experience of services. All our team and the other travelers would be grateful to you for posting your review on our TripAdvisor page. It is with great pleasure that we shall welcome you during a next stay, to Omaha, or who knows can be at the other end of the world. Very respectfully Alexandre LEONARD

Chilly room

Customer review rating 4.2/5

M D. M. Couples - 22/10/2019 Confirmed reviews ALL

Good welcome, room satisfactory but rather cold heating not working properly so was provided with an electric heater also did not work so plugged in one we had with us on the trip. Got the room quite cosy

Dear Guest, Thank you for taking the time to share your feedback.We are really sorry about the heating problem. We hope to welcome you back to our hotel very soon! Sincerely, Alexandre LEOANRD

Accommodation was adequate but food was poor and overpriced.

Customer review rating 4.2/5

John P. Couples - 03/10/2019 Confirmed reviews ALL

We only stayed in the hotel for one night. Reception was professional and friendly. The evening meal was poor quality yet expensive. Then breakfast was much the same. We would not choose to repeat the experience.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry about you experience at the restaurant, we will share your feedback with our cheif. Sincerely, Alexandre LEONARD

Excellent

Customer review rating 4.2/5

Colleen Families - 24/09/2019 Confirmed reviews ALL

Excellent staff, service and food. Room very comfortable and perfect for our needs.

Ms

Customer review rating 4.2/5

Vicky Couples - 18/09/2019 Confirmed reviews ALL

I was extremely disappointed with the hotel. The room had an awful plastic smell, there was no milk to make tea, no cup (only paper cups!), the towels were old, the bathroom was dirty. I am only 5'3" and found it impossible to have a bath - why advertise that a room has a bath tub which is too small to use? The shower leaked water all over the floor of the bathroom. I will not be returning.

Customer review rating 4.2/5

Ilan Friends - 16/09/2019 Confirmed reviews ALL

We took a twin room my friend slept in a bad that the sheets were not change !!! (When we complain in the morning they deducted 30 euro from the bill Breakfast was good

Lovely hotel in a great & historic setting

Customer review rating 4.2/5

Rob M. Families - 13/09/2019 Confirmed reviews ALL

Hotel & staff was first class. Bar & restaurant did all they could to make our stay memorable. Only negative was the toilet in Room 201 with the heater mounted too close!

Our second stay at the hotel.

Customer review rating 4.2/5

Barrie Couples - 12/09/2019 Confirmed reviews ALL

The first room we were given unfortunately we did not like it was quite dark with no outlook. However your receptionists were very good and gave us another room which was excellent. The room we could not fault was spacious clean with everything we would need. The restaurant we thought was okay not great. We went for fish and chips and hamburgers, pasta would have been nice! your receptionist Estelle was excellent could not have been more helpful. looking forward to returning next year.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandre LEONARD

Nice home base in Normandy

Customer review rating 4.2/5

Ed K. Families - 08/09/2019 Confirmed reviews ALL

We needed a triple room in a hotel with a pool for a child to explore Normandy. This hotel was nicely situated. It has easy access to the area and is a 1 km stroll into Port-en-Bessin for dinner. The town is very compact and offers a nice selection of bars/restaurants. Breakfast at the hotel had everything one would expect. My only complaint was that the room did not have quite enough electrical outlets as one expects in this day of everyone having a tablet and a phone to charge.

Madam, Sir, We are very happy that your stay was as you want. We are especially as we try for every day to improve to propose to our customers a unique experience of services. All our team and the other travelers would be grateful to you for posting your review on our TripAdvisor page. It is with great pleasure that we shall welcome you during a next stay, to Omaha, or who knows can be at the other end of the world. Very respectfully

Lovely visit to the Beach

Customer review rating 4.2/5

Anonymous Couples - 04/09/2019 Confirmed reviews ALL

We loved the location and the surrounding.

Madam, Sir, We are very happy that your stay was as you want. We are especially as we try for every day to improve to propose to our customers a unique experience of services. All our team and the other travelers would be grateful to you for posting your review on our TripAdvisor page. It is with great pleasure that we shall welcome you during a next stay, to Omaha, or who knows can be at the other end of the world. Very respectfully Alexandre LEONARD

Will never stay here again

Customer review rating 4.2/5

Rob M. Couples - 01/09/2019 Confirmed reviews ALL

The front desk staff was very good and professional. The room needs upgrading we were giving a handicap room which has a different bathroom. Don't know why we were put in this room when the hotel was not full .The sliding door did not lock and we were on the bottom floor which made it unsecure. The restaurant manager was not courteous or professional totally forgot about us when we checked in to dine with reservations, told us the table was not ready and to wait by the bar. We noticed after 30 minutes that several customers had been seated and when I asked one of the staff members they realized that they had forgot about us. when I asked for a specific table since they had messed up our reservation I was told no because it was for someone else. That someone else never showed up and I brought that to the attention of the manager he then wanted to move us to the table, by then I was so annoyed by the poor attitude that all I wanted was my meal and return to the room. We were planning on staying an additional day and play a round of golf but changed our plans due to poor service.

Dear ROBERT M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Omaha Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre LEONARD

Mr

Customer review rating 4.2/5

Anonymous Solo - 26/08/2019 Confirmed reviews ALL

As usual I enjoyed my stay , but the room was not what I expected . I booked a Duplex and got 2 bedrooms ion the 2nd floor , in the part of the hotel with no elevator and no porter service to take your luggage . At my age this was an issue . The rooms had low ceilings which made it difficult to make tea or coffee and also had to be careful walking around because of sloping ceilings , The room for what it was was way overpriced. If I ever went back there then I would call and ask about room before I booked

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Alexandre LEONARD
Customer review rating 4.2/5

Paul B. Families - 19/08/2019 Confirmed reviews ALL

I have stayed here several times over a number of years and like the hotel - wonderful location, nice setting around the pool and a good restaurant on site. The staff are also very friendly and helpful. However, the rooms have not changed since I first used this hotel and are now becoming in need of updating, especially the bathrooms which are below standard.

Dear Mr B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandre LEONARD

Dissatisfied

Customer review rating 4.2/5

Willie S. Business - 08/08/2019 Confirmed reviews ALL

This was a nightmare ,Upon check-in I gave my reservation and confirmation number to the reception she said she couldn’t find any that information in the system.

Great end to a fabulous French Holiday

Customer review rating 4.2/5

Mm, S. Families - 03/08/2019 Confirmed reviews ALL

We have stayed in this hotel several times and always enjoyed it. I was disappointed in the first room we were allocated as it was in a corner with very limited outlook but I requested a better room and the hotel staff managed to make a change. The room was exceptionally clean, and ‘made up’ and drinks replenished each day. Corridor decoration was a little ‘tired’ and could be upgraded. The staff, as always, were friendly and courteous and the breakfast, although expensive at 18€ per person, was very nice.

Disappointing

Customer review rating 4.2/5

Anonymous Couples - 01/08/2019 Confirmed reviews ALL

The team were lovely except one gentleman in the restaurant but the room was tired and not very clean. The bathroom was also very poor.

Dear AMANDA P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Omaha Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre LEONARD
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