Mercure Omaha Beach Hotel 4 stars

Customer review rating 4.3/5 2,107 reviews

Mercure Omaha Beach Hotel
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+ 26 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 36-hole golf course, the spa and the sea

  • Tranquility and surrounding nature

  • Free outdoor parking

  • Free WIFI

  • Outdoor swimming pool and gardens

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Beauty salonPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • GolfPaying
  • Beach and water sports
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Mercure Omaha Beach Hotel

Chemin du Colombier
14520
port en bessin
france

Tel: +33231224444

Fax: (+33)2/31223677

Check-in from 15h00

Check out up to 12h00

  • CHERBOURG/PARIS/CAEN :  BAYEUX

  • By plane

    CAEN CARPIQUET At 40km / 24.86 miles

  • By plane

    ROISSY CDG At 320.03km / 198.86 miles

  • By boat

    CAEN-OUISTREHAM At 40km / 25 miles

  • By boat

    CHERBOURG At 100km / 62.5 miles

  • By train

    BAYEUX At 10km / 6.25 miles

GPS :49.341382, -0.768353

Our restaurants and bars

L'ALBATROS

Type of cuisine: Regional

Discover the delicious dishes created by our new chef, with a simple bistro-style menu at lunch and more refined, regional dishes in the evening. Brunch on Sundays and bank holidays.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CLUB HOUSE

Non contractual photo

Lounge bar with leather armchairs and stunning views of the sea and golf course.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE FAIRWAY

Non contractual photo

Bar with French billiards table, opening onto the terraces and gardens, with direct access to the swimming pool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 100

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 9 people

Find out more

Our guest reviews for
Mercure Omaha Beach Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,107 reviews

tripadvisor

TripAdvisor Rating 4.0/5

816 reviews

Customer review rating 4.3/5

Anonymous Couples - 31/10/2020 Confirmed reviews ALL

staff were first rate.

absolute brand disappointment

Customer review rating 4.3/5

Mr D. H. Families - 25/10/2020 Confirmed reviews ALL

Arrived late, the receptionist was the only positive encounter. I had originally booked for 4 days but checked out and cancelled stay immediately the following morning. Our first room had not been cleaned, the room was infested with flys! the chairs were dirty and the staff tried to swat the flys having killed a few it was suggested room change. the second room had not been fully refurbished, my 3 yr son cut his feet on poorly laid bathroom tiles and unfixed steel room divider., woman's used make up was found inside the bed! disgusting overall encounter. given the current economic situation I would have thought every attention to detail would have been a priority to incoming guests, not here and not 4 star standards.

Dear Mr H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Omaha Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Omaha Beach, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are so sorry about flies in your room, the season in country side make, but we do a mistake to don't give you an apropriate answer an solution. about the bath room we will fix it now. One more time please accept all our apologies for this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre LEONARD

Nice location, beautiful surrounding

Customer review rating 4.3/5

Anonymous Couples - 19/09/2020 Confirmed reviews ALL

Very friendly Hotel personnel, breakfast was organized well due to Covid, but cleanliness can be improved.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandre LEONARD

Great location

Customer review rating 4.3/5

Michael L. Couples - 14/09/2020 Confirmed reviews ALL

The hotel is on a beautiful golf course in a quiet French village literally minutes away from any/all of the D-Day sites. They offer an amazing breakfast evet day snd have an on-site restaurant open until midnight daily which is almost unheard of in any of the surrounding areas. Would, actually Will Definitely stay here again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandre LEONARD

Excellent

Customer review rating 4.3/5

John M. Couples - 13/09/2020 Confirmed reviews ALL

Professional

Madam, Sir, We are very happy that your stay was as you want. We are especially as we try for every day to improve to propose to our customers a unique experience of services. All our team and the other travelers would be grateful to you for posting your review on our TripAdvisor page. It is with great pleasure that we shall welcome you during a next stay, to Omaha, or who knows can be at the other end of the world. Very respectfully Alexandre LEONARD
Customer review rating 4.3/5

Anonymous Couples - 08/09/2020 Confirmed reviews ALL

We booked a Privilege Room which was tied as were the surroundings and not worth the additional cost very disappointing. The restaurant for dinner we could not fault staff and food very good dined both nights. Our breakfast second day a bit fraught staff seemed stressed as with checkout.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Alexandre LEONARD
Customer review rating 4.3/5

Anonymous Couples - 02/09/2020 Confirmed reviews ALL

correct

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alexandre LEONARD

Well located

Customer review rating 4.3/5

Eric B. Couples - 30/08/2020 Confirmed reviews ALL

Our (57) is worn out (particularly the bathroom) and certainly needs renovation. A special mention for the staff who is nice and efficient.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alexandre LEONARD

Amazing Hotel and Staff!

Customer review rating 4.3/5

H L. Couples - 22/08/2020 Confirmed reviews ALL

This hotel is in an amazing location with beautiful grounds. We were welcomed with a very friendly receptionist who got us checked-in and got us dinner reservations at the hotel/golf course restaurant. Our room was clean and very modern and opened up to a gorgeous green space which was perfect for our pups (very pet friendly). We kept the do not disturb sign on the door due to our pups and the housekeeping staff placed a basket of items outside our door each day. We really enjoyed the restaurant for dinners (the only place around that practiced any sort of social distancing between tables). The food is phenomenal, we especially loved the BBQ night on Sunday (wow, the tuna!!). I only visited the pool once, but it was a very nice break and very relaxing. I would strongly recommend this hotel to anyone.

Madam, Sir L., We are very happy that your stay was as you want. We are especially as we try for every day to improve to propose to our customers a unique experience of services. All our team and the other travelers would be grateful to you for posting your review on our TripAdvisor page. It is with great pleasure that we shall welcome you during a next stay, to Omaha, or who knows can be at the other end of the world. Very respectfully Alexandre LEONARD

Golfing

Customer review rating 4.3/5

Timmy C. Couples - 14/08/2020 Confirmed reviews ALL

We stayed in this hotel for 2 nights as were playing golf. Hotel is bright and has beautiful views of the area. Room was spacious and clean. Bathroom was spotless but had the shower in the bath and wasn't very handy for having a shower. Breakfast was very good even though you had to que for everything because of the Corona rules. Restaurant was excellent and the waiting staff were super friendly and accurate at their job. To be honest the staff throughout the hotel were exceptional

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandre LEONARD

Very good stau

Customer review rating 4.3/5

Pierre Families - 13/08/2020 Confirmed reviews ALL

Very nice place

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandre LEONARD

Golfing trip

TripAdvisor rating 4.0/5

Colgain 11/08/2020 TripAdvisor review

stayed in the hotel for two nights and played both courses. Staff were exceptional as the food in the restaurant. Room was lovely with a balcony overlooking the 9th hole. Didn't like the shower as it was in the bath and was mounted in a weird place

Lovely Family Break

Customer review rating 4.3/5

Mrs D. M. Families - 10/08/2020 Confirmed reviews ALL

Nice hotel in beautiful Port en Bessin. Very friendly and helpful staff, excellent room with a balcony over the pool. Very good value for money.

Madam, Sir, We are very happy that your stay was as you want. We are especially as we try for every day to improve to propose to our customers a unique experience of services. All our team and the other travelers would be grateful to you for posting your review on our TripAdvisor page. It is with great pleasure that we shall welcome you during a next stay, to Omaha, or who knows can be at the other end of the world. Very respectfully Alexandre LEONARD

Poor value for money

TripAdvisor rating 4.0/5

ilya w Family - 24/07/2020 TripAdvisor review

The quality in regard to the price is not in line. Hotel is not as close to the beach as suggested. Both our Rooms were dirty (dust, hairs and dirty toilet) and not cleaned according to COVID regulations. After complained rooms were cleaned again. Price too high for delivered services. As extreme regular traveler I would not recommend.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Alexandre LEONARD

Family friendly - very good value for money

Customer review rating 4.3/5

Thomas Families - 20/07/2020 Confirmed reviews ALL

Very friendly staff. The golf restaurant is has a nice atmosphere. The pool is definitely a hit among kids. Parking lot next to the hotel entrance, making it very convenient to drive in an out for daily excursions and dining out in the near seaside village.

Madam, Sir C., We are very happy that your stay was as you want. We are especially as we try for every day to improve to propose to our customers a unique experience of services. All our team and the other travelers would be grateful to you for posting your review on our TripAdvisor page. It is with great pleasure that we shall welcome you during a next stay, to Omaha, or who knows can be at the other end of the world. Very respectfully Alexandre LEONARD

Very basic

Customer review rating 4.3/5

Natalie D. Families - 18/07/2020 Confirmed reviews ALL

When we arrived we were 'welcomed' by a lady at the reception. We were handed over the keys with no explanation what so ever. No recognition at all for a platinum member. We were given 2 rooms on the second floor with no working elevator. With kids this was not a pleasant situation. The only positive was the man at the reception. He was very helpful and friendly. Also the fish and chips from roomservice was tasty. The pool was ok. Breakfast was a disgrace with people standing in line as almost nothing was in self service. Corona is not an excuse as many hotels deal with it in friendly ways. The check in was really what gave me a bad impression followed by breakfast.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Alexandre LEONARD

Peaceful

Customer review rating 4.3/5

Anonymous Couples - 14/03/2020 Confirmed reviews ALL

The room and hotel seemed stuffy, due to lack of use possibly over the winter, but otherwise it was quite pleasant.

great location

Customer review rating 4.3/5

Lee D. Families - 10/03/2020 Confirmed reviews ALL

We had a very enjoyable stay for the 4 days. The hotel staff were very friendly and the rooms and breakfast were both very good.

Madam, Sir, We are very happy that your stay was as you want. We are especially as we try for every day to improve to propose to our customers a unique experience of services. All our team and the other travelers would be grateful to you for posting your review on our TripAdvisor page. It is with great pleasure that we shall welcome you during a next stay, to Omaha, or who knows can be at the other end of the world. Very respectfully

Excellent Customer Service

Customer review rating 4.3/5

Carrie P. Families - 04/03/2020 Confirmed reviews ALL

Had a small issue with our room upon check in. Guest services promptly upgraded us.

Madam, Sir, We are very happy that your stay was as you want. We are especially as we try for every day to improve to propose to our customers a unique experience of services. All our team and the other travelers would be grateful to you for posting your review on our TripAdvisor page. It is with great pleasure that we shall welcome you during a next stay, to Omaha, or who knows can be at the other end of the world. Very respectfully

Perfect for our needs

Customer review rating 4.3/5

Kelly C. Couples - 26/02/2020 Confirmed reviews ALL

Nicely located for our exploration of the US WWII and Bayeux. Friendly staff with excellent English language skills. Tasty breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandre LEONARD

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