Novotel Caen Côte de Nacre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,021 reviews

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Novotel Caen Côte de Nacre - Image 1
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155 Rue de la Délivrande, 14000 CAEN, France

Description

Hotel extras

  • Large terrace overlooking our heated outdoor swimming pool, from April 1st.

  • Wooded park and children's play areas

  • Pets allowed with supplement

  • Private, free, enclosed car park. Free high-speed WiFi.

  • Quick access to major historical sites

Our accommodation(s)

Hotel location

Novotel Caen Côte de Nacre

155 Rue de la Délivrande
14000 CAEN
France

GPS:49.200576, -0.360265

Telephone
Fax +33 2 31 44 07 28

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMET BAR

Our restaurant is open for lunch and dinner every day (except for Saturdays and Sunday lunchtimes). A snack service is available at the bar 24/7.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,021 reviews

TripAdvisor Rating  4.0/5  367 reviews

Certificate of excellence 2023

Excellent stay

TripAdvisor rating 5.0/5

SamLH2013 TripAdvisor review

This hotel was exactly what we wanted! It was welcoming, friendly, efficient and clean. The rooms were plenty large and clean, and newly decorated. The breakfast was great - plenty of variety and choice, all great quality. We had dinner in the hotel for 3 nights. It was freshly cooked, tasty and reasonably priced. Stefan served us and made us very welcome. All staff were friendly and very competent. Its location was perfect for us. Easy from the port. The tram is very close for getting into Caen so you don’t need to drive. Close to the roads to visit the D-day beaches and other historic sites. We had no complaints and would return

Easy to locate and access roads were well positioned to get in and out.

Customer review rating 5.0/5

Robert C. Couples - Confirmed reviews ALL

Ample parking, quiet rooms, outstanding breakfast offerings, extremely courteous and helpful staff

Dear ROBERT C., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. Note that we are open every day 24h/24h to give to our guests a 4 star quality of service. I will share your comment to the entire team the help us stay motivated for the rest of the year! Hope to see you again in our beautiful region of Normandy! Best regards, Yoann C. Front Office Manager 02…

Friendly and relaxing

Customer review rating 5.0/5

Sue Families - Confirmed reviews ALL

From the moment we arrived at reception we were greeted by an extremely friendly receptionist who chatted with us in English. Our room was clean and comfortable. We had a lovely meal. The bonus of a swimming pool just completed the enjoyable stay.

Dear SUSAN R., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoann C. Front Office Manager 02…

Everything is great!

Customer review rating 5.0/5

Gordon B. Friends - Confirmed reviews ALL

Friendly and informative staff; located close to the tram makes trips to the city centre easy; comprehensive breakfast; comfy beds and a great wet room shower

Dear GORDON B., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoann C. Front Office Manager 02…

Useless air can spoiled the stat.

Customer review rating 2.0/5

Andrew B. Solo - Confirmed reviews ALL

The stay would have been fine but the room wouldn’t cool down. It was hot outside but I expect at €170 per night it would be adjustable and actually work. It was hot in the night so I opened the window then I was kept awake by passing traffic. Asked at reception and was given a fan! Didn’t work. I complained in the morning but was only offered an apology. Very disappointed.

Dear ANDREW B., Thank you for taking the time to tell us about your experience at the Novotel Caen Côte de Nacre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Note that in your room there is air con with european reglementation and as you say it was exceptionnaly hot in the region. We hope to see you again to have your confiance again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yoann C. Front Office Manager 02…

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Other web-users rate our hotel

  • 216 reviews 8.3/10 Location
  • 474 reviews 6.7/10 Room
  • 576 reviews 9/10 Service
  • 8 reviews 2.9/10 WiFi
  • 238 reviews 8.7/10 Breakfast
  • 167 reviews 7.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.