Novotel Caen Côte de Nacre Hotel 4 stars

Very nice location close to Caen Périphérique and not far from the historical center. We choose this hotel to visit several parts of the Normandy (Mont saint Michel, dday beachs, Houlgatte...) The swimming pool is very useful after the breakfeast and at the end of the day all employees were very helpful and professional

This was a great hotel to stay at while visiting Normandy. It's about 35 min from the beaches, but it's in a nice location off of the highway so you don't have to go into Caen. Parking was plentiful and free. The staff was friendly and welcoming. We enjoyed our stay.

Arrived late for a business trip. Fast check in. Nice room. Good breakfast

Stayed for 4 nights to visit the D-Day Beaches and exhibitions. A couple of observations from our experience: 1. Avoid parking under the trees in the car park as bird deposits make a mess of the car and in fact proved difficult to remove without damaging the paintwork. 2. There's not too much in the immediate vicinity by way of bars or restaurants which means walking into Caen. 3. On two days we were only left one set of towels and no milk for hot drinks in the room. This was sorted by the reception but couldn't understand why this would happen as it was a twin room with clearly two people occupying it. Reception staff spoke fluent English and were very helpful and amenable.

I booked a single nights stay for myself and my young granddaughter. The reception staff were English-speaking and extremely helpful. The accommodation was modern, clean, more than adequate and SO peacefully quiet. I really felt like we were the only ones there. There was an excellent range from cereals and continental breakfast to hot food. Highly recommend, definitely returning.

as expected; very good.

We had a four night stay whilst exploring Normandy. Reception staff were friendly helpful and efficient. Rooms were clean ,comfortable and well serviced. The hotel was quiet and we had no issues at all. I cannot comment on restaurant or bar or room service as we didn’t use them. I would have no hesitation in recommending this hotel to others,

Low quality dinner and average breakfast

The hotel was quiet, clean and comfortable staff very friendly and helpful convenient location for tram

Confortable, proper space, clean

Staff were very helpful. However a bit more care with dinner as sometimes it was cold, some stuff was missed eg cutlery

Staff were lovely and helpful. The bed was very comfy and the room was well set out. The hotel is near the tram stop to the centre. However, I slept poorly due to the noise from other rooms. Not that people were being exceptionally noisy, but we could hear everything! Such a shame. Unfortunately we were booked on an 8.30 ferry so we had to leave too early to have breakfast.

I enjoyed the property, the staff and the dining room. Excellent breakfast. Good dinner. I was disappointed that the pool was being serviced for 2+ hours on the only morning that the sun was shining. No sign of a maintenance team member and the front desk personnel had no idea what the hold up was about.

This is my second stay at this hotel in the last 3 months. There were a few issues - to start, it is really annoying that guests cannot control the A/C and set room temperature as they wish. A more serious problem was a nasty & non-stop "ticking" sound that came from around the ceiling light (next to the curtain) which made close to impossible to fall asleep and then woke me up during the night. When I asked reception for a remedy, it wasn't clear whether this will happen due to the weekend and absence of a technician (!) - why can't the hotel have a technician on weekends? of course that the issue was not solved after the first night. I was later offered to move to a different room but a visit I made found out that there was a strange smell in it, so i was reluctant to pack and move, which means more nights with ticking sounds and a bad sleep... seems that i wasn't the first guest to get this ticking noise problem, because when I alerted reception that there's a ticking noise, the girl at the front desk immediately asked me if the noise comes from around the light, so I'm sure the hotel is aware that this problem exists, and if so, why won't Accor fix it once and for all? The last thing I wan't to mention is the fact there are no vegetables at all for breakfast... I believe there are many guests who would like to have some vegetables for their breakfast, this should be offered in a 4-star hotel everywhere.

In general the rooms are pleasant but the use of carpet is not recommended. Very friendly staff who are very obliging