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Novotel Caen Côte de Nacre Hotel 4 stars

Customer review rating 4.3/5 3,981 reviews

ALLSAFE approved hotel

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Novotel Caen Côte de Nacre
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+ 18 Services

Hotel extras

  • Large terrace overlooking our heated outdoor swimming pool

  • Wooded park and children's play areas

  • Pets allowed with supplement

  • Private, free, enclosed car park. Free high-speed WiFi.

  • Quick access to major historical sites

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
Leisure and activities
  • Outdoor heated pool
  • Bicycles rental (nearby) Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Caen Côte de Nacre

155 Rue de la Délivrande
14000 caen
france

Tel: +330231434200

Fax: (+33)02/31440728

Check-in from 14h00

Check out up to 12h00

  • COPERNIC :  A OU B COPERNIC

  • By plane

    CAEN CARPIQUET At 13km / 8 miles

  • By plane

    PARIS ORLY At 250km / 155 miles

  • By plane

    PARIS ROISSY CDG At 280km / 174 miles

  • By boat

    CHERBOURG At 120km / 74.57 miles

  • By boat

    OUISTREHAM At 15km / 9.38 miles

  • By helicopter

    CARPIQUET At 15km / 9.38 miles

  • By car

    COTE DE NACRE At 0.1km / 0.06 miles

  • By train

    CAEN At 4km / 2.5 miles

  • By train

    GARE SNCF CAEN At 8km / 4.97 miles

GPS :49.200576, -0.360265

Our accommodation(s)

Spacious, modern and completely adaptable; the Novotel room is a true living space, perfect for all your needs. All of our air-conditioned rooms span 258 sq. ft. (24 m²) and have a minibar and eco-friendly complimentary items. Whether you are travelling for business or on a trip with your family, choose the comfort that suits you. Free WIFI available throughout the hotel. Choose the Superior Room for all-round well-being and a peaceful stay at the Novotel Caen Côte de Nacre.

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Our restaurant is open for lunch and dinner every day (except for Saturdays and Sunday lunchtimes). A snack service is available at the bar 24/7.

BAR

With a lounge-style ambience perfect for work or relaxation, our bar has everything you need. Whether you're looking to eat, drink, work or relax, it is the place to be in the hotel.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 172

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 126 people

Find out more

Our guest reviews for
Novotel Caen Côte de Nacre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,981 reviews

TripAdvisor Rating 4.0/5

317 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Still a good hotel

Customer review rating 4.5/5

Traveller 8. Families - 16/09/2021 Confirmed reviews ALL

Kind staff at lobby, clean superior room even if a not cleaned toilet handle.... Room clean, well equiped and recently equiped with mini fridge,coffee machine, air dryer. Breakfast was nice and large, my adult kids appreciated it so much. Cleaning ladies saying hello but complaining about work.... 160e/room average incl breakfast, bit expensive but we like to stay here when being in Caen

Dear Traveller8071, We would like to thank you for your nice comment about your stay with us! You seems globally satisfy about your stay and we are glad about that! I'm sorry for the disagreement in the room, my colleagues at housekeeping work hard every day to guarantee the highest quality of service as possible. They work with a high pressure high temperature cleaner to guarantee the better sanitary situation of the room. Don't hesitate to come next month to enjoy the heated swimming pool and the restaurant open from monday to friday with an homemade menu made by the chief and his team! Hope to see you soon in our beautiful Normandy! Best regards, Yoann C. Front Office Leader 02…

Top

Customer review rating 4.5/5

Anonymous Business - 03/09/2021 Confirmed reviews ALL

Super LIt Silence Calme

Monsieur T., Nous vous remercions pour votre commentaire. Vous êtes venus sur une période de forte affluence et effectivement nos chambres sont bien insonorisées. Sachez que tous nos matelas sont à mémoire de forme et sont quasiment neuf, nous avons essayé de faire au mieux pour répondre aux attentes de nos clients. En espérant vous revoir très bientôt dans notre établissement. Bien cordialement, Yoann C. 1er de Réception 02…

Underwhelming for a 4 star hotel

Customer review rating 3.0/5

Stuart Couples - 02/09/2021 Confirmed reviews ALL

Given the small number of people staying why were we put in a room on the side of the hotel where there were roadworks taking place overnight ?

Dear STUART C., I'm sorry if the quality of service didn't met all of your expectations. Note that if the room was not as you expected, we are available at the reception 24h/24h. I'm sure we could have improved your stay. Every room here are cleaned with a high pressure high temperature cleaner. I will share your comment to the entire team. Hope to see you soon in our establishment. Best regards, Yoann C. Front Office Leader 02…

Warm Pool!

Customer review rating 5.0/5

Clare F. C. Couples - 31/08/2021 Confirmed reviews ALL

Our fourth Novotel stay in France and another great stay made memorable with a wonderfully warm pool to enjoy the night before heading back to UK

Dear WRIGHT S., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. As you said our swimming pool is heated at 28°C wich is much appreciated during this summer for kids and adults! Don't hesitate to come again before 31st of October to enjoy it! Hope to see you soon for a futur stay in CAEN. Best regards, Yoann C. Front Office Leader 02…

Good stay

Customer review rating 4.0/5

Jordi Families - 23/08/2021 Confirmed reviews ALL

Good stay at Novotel Caen Côte de Nacre. The hotel is located outside of the city. However, it is very convenient for visiting all the different areas around. Good breakfast and dining. The room is good for 2 but a little small for 4. Free outside parking in the hotel.

Dear JORGE A., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre, Receptionist

Exactly what we were looking for!

Customer review rating 5.0/5

Sandy Families - 22/08/2021 Confirmed reviews ALL

We arrived after a long drive and just wanted to relax and have a nice dinner. This was perfect. The restaurant was busy and full of atmosphere which is an added bonus for a one night stopover. I would definitely stay again.

Dear SANDY , ALL our team really appreciate your comments regarding your stay in our hotel. It's always a pleasure to receive positive feedback. As you might observed our cook team always mean to reach every single person with a daily fresh menu. And so I hope you'll visit us again as soon as posible. Sincerely, Pierre, Receptionist

Good location. Liked it.

Customer review rating 3.5/5

Nabamita Families - 21/08/2021 Confirmed reviews ALL

Few improvement points: 1. Menu not in english 2.very small dustbin in room 3. no coffee machine in rooms 4. No means to order food from home

Dear NABAMITA B., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre, receptionist

Always a great stay with the most helpful of staff

Customer review rating 5.0/5

Anonymous Families - 15/08/2021 Confirmed reviews ALL

This hotel always provides great customer service and gives us the necessary cot etc. for our baby. They couldn’t be more helpful. Lovely rooms and amazing food at the restaurant.

Dear FRANCES Q., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Indeed your a part of the Accor fidelity program, as a classic member you own 5% on each booking done directly with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre, Receptionist

JAMAIS DECU DE SEJOUR CHEZ NOVOTEL

Customer review rating 4.5/5

Jean J. L. Business - 07/08/2021 Confirmed reviews ALL

TOUJOURS SATISFAIT D UN SEJOUR CHEZ NOVOTEL CHAMBRE IMPECCABLE - EQUIPE PROFESSIONNELLE - RESTAURATION SANS SURPRISE MAIS DE QUALITE

Monsieur L., Nous vous remercions pour votre commentaire. C'est avec grand plaisir que nous recevons vos compliments. Nous sommes ouvert 24h/24h, 7j/7j à la réception pour vous accueillir dans les meilleures conditions. Le restaurant est lui ouvert tous les jours de 19h à 22h avec une ardoise préparée par notre chef et son équipe. En espérant vous accueillir très bientôt dans noter belle ville de CAEN. Bien cordialement, Yoann C. 1er de Réception 02…

Great staff, great facility, convenient location

TripAdvisor rating 5.0/5

PierreL559 06/08/2021 TripAdvisor review

We spent 4 vacation nights at the Novotel Caen. The hotel is minutes away from the city center and not f15-20 minutes from Manche. There is ample free parking places. the rooms are great, perfectly clean and quite. The restaurant is fine, good food. The breakfast room service excellent. The staff is particularly gentle, efficient and at the customer service. Well, just a Great Novotel.

Dear PierreL559, We would like to thank you for your nice comment. It's always a pleasure to receive positive feedback. We try to do our best to satisfy every demands of our guests and we are open 24h/24h at the reception for this! Know that the swimming pool is available and open between 10:00 to 22:00 heated at 27°C. I will share your comment with the entire team I'm sure it will motivate us for the rest of this summer! Hope to see you soon in our establishment for a futur stay in CAEN. Best regards, Yoann C. Front office leader 0231434200

Handy Stop

Customer review rating 4.0/5

John H. Business - 03/08/2021 Confirmed reviews ALL

Just off a late evening boat, this was an ideal place to overnight and whilst restaurant was closed the receptionist was more than helpful in offering a heated up meal in a jar which was tasty and perfectly acceptable.

Dear RODELE H., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We stay open 24h/24h at the reception to answer every requests of our guests and we have a menu in jar available 24h/24h for our late arrival. Hope to see you soon for anext stop in CAEN. Best regards, Yoann C. Front Office leader 02…

Nice stop over

Customer review rating 4.0/5

Erik Families - 02/08/2021 Confirmed reviews ALL

Swimming pool was nice, we got extra towels. The food was good, the room a bit small for the 4 of us, 2 adults and 2 kids.

Dear ERIK B., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. The swimming pool is open between 10:00 to 22:00 heated at 27°C for the pleasure of kids and adults! Note that the kitchen chief prepare a homemade menu every day available from 19:00 to 22:00. Sincerely, Yoann C. Front Office Leader 02…

Not good price / quality ratio

Customer review rating 3.5/5

Andrey Couples - 27/07/2021 Confirmed reviews ALL

Not good price / quality ratio, room floor carpet was dirty.

Dear ANDREY Z., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. I'm sorry if we don't answer to all of your requests. Note that all of our rooms are cleaned by a high pressure steam cleaner to guarantee sanitary safety. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoann C. Front Office Leader 02…

Great location

Customer review rating 5.0/5

Anne F. Couples - 18/07/2021 Confirmed reviews ALL

This is the perfect stop-off point if heading to or from Cherbourg as it’s just off the ring road. The hotel itself is very nice. Rooms are spacious and very clean. Very comfortable bed. The outdoor swimming pool is also very welcome during the warmer months. The hotel is a short walk into Caen town which is well worth a visit. It is also close to the tramline if you don’t fancy an uphill walk back to the hotel

Dear ANNE F., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoann C. Front Office Leader 02…

LIKE A BUSINESS HOTEL NEEDS TO BE

Customer review rating 4.0/5

Koen V. (. Business - 24/06/2021 Confirmed reviews ALL

FRIENDLY , efficient no problems good wifi, multi device one work point or i did not find it a gym....

Dear KOEN V., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoann C. Front office leader 02…

Good location to visit D-day beaches

Customer review rating 4.0/5

Simone Families - 28/05/2021 Confirmed reviews ALL

Good hotel, with nice garden, pool and free parking. The tram is near the hotel and 10 min to the centre. Good size beds really comfortable and very nice staff. The food in the restaurant is nice too.

Dear ZULEMA S., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. We are glad to welcome all of our guests in the dinner room or at the breakfast buffet so i will share your comment to all the team, it will motivate us for the rest of this difficult period. We wish you a nice day and maybe see you soon in CAEN. Best regards, Yoann C. Front Office Leader 02…

Pleasant stay during crazy times

Customer review rating 4.0/5

Tanya N. Business - 12/04/2021 Confirmed reviews ALL

Hotel is well located, very convenient car park. Very limited room service. Overall very pleasant experience, helpful reception.

Dear N. T., We very much appreciate your comments regarding your stay at the Novotel Caen Côte de Nacre. You seems globally satisfy about your stay and we are glad about that! About the room service, you must know that all the restaurants in France are closed and we decided by the way to continue the room service with all the dishes homemade, that's why we have a limited choice. We wish you a good day and hope to see you soon. Best regards, Yoann C. Front office leader 02…

They go all the way to try to keep the service level high!

TripAdvisor rating 5.0/5

JGADV Business - 15/01/2021 TripAdvisor review

Even though Covid19 has devastated the tourism industry, the staff of Novotel Caen do their best to keep the service level high enough for the brand, after all, Novotel is not a cheap low-cost excuse for a hotel, the rooms are luxurious and spacious, and that is very convenient during curfew times.

Dear JGADV, We would like to thank you for you nice comment about your stay in our hotel. Like you said it's a very rough period for us and we try to do our best to continue to offer the best quality of service possible for all of our guests. For breakfast almost the entire buffet is available to take your breakfast in the room, for dinner the kitchen chief is here from monday to thursday evening with menu cooked on site available on room service. I will share your comment to the entire team. Hope to see you soon in a better sanitary period where you can enjoy the dinner room and our bar! We wish you a good year. Best regards, Yoann C. Front Office Leader 0231434200

review

TripAdvisor rating 3.0/5

Dan P 27/07/2020 TripAdvisor review

Clean and good access to the pool . Not vegetarian or vegan friendly although we mentioned in the reservation .They weren't able to put anything together when asked to prepare something for us . Also barman charged extra for drinks .

Dear pdan_ro, Thank you for taking the time to share your experience regarding your stay at Novotel de Caen Côte de Nacre. I'm sorry if the quality of service provided during your stay was not as you expected. We try to do our best to satisfy every demands of our customers. I'm surprise about your comments about the restaurant and the vegetarian and vegan solutions, did you ask to my colleague about that ? All the kitchen team work hard every day to change all the menus, and of course they've could prepared you vegan and vegetarian meals. I note your comment about the pool and the cleanliness, during this difficult time it's very pleasant to receive positive feedback about that! I will share your comment. We wish you to have good holidays and a good day. Best regards, Yoann C. Front Office Leader 0231434200

Post lockdown stay

TripAdvisor rating 5.0/5

GlobeTrotting615636 24/07/2020 TripAdvisor review

This was our first hotel stay in France, within days of the quarantine having been lifted, and it put us very much at ease with the measures in place, enabling us to enjoy our time in Normandy. In particular, the restaurant and waiting staff were superb. Several dishes on the menu reflected the local area, and we were pleasantly surprised by its good value (19 euros for 2 courses). The menu also changed on the second night of our stay. A special mention must go to Stefan in the restaurant who was exceptional in his service and so incredibly friendly, even playing badminton with our two boys whilst we enjoyed a digestif of the local ‘44 Calvados (well worth sampling!).

Dear GlobeTrotting615636, Thank you for sharing your experience regarding your stay at Novotel de Caen Côte de Nacre. It's always a pleasure to receive positive feedback, especially in this difficult period! I already shared your comment to Stephane, he was very happy to read you! As Stephane, the all team work hard every days to satisfy all the demands of our customers, the satisfaction of our guests is our priority and see our works rewarded by your satisfaction is the best motivation. I will share your comment to the entire team! We wish you to have a nice day, good holidays, and hope to see you soon in our establishment for a futur stay in our beautiful city of CAEN. Best regards, Yoann C. Front Office Leader 0231434200

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