Novotel Caen Côte de Nacre 4 stars

Customer review rating (ALL Rating) 4.4/5 852 reviews

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Novotel Caen Côte de Nacre - Image 1
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155 Rue de la Délivrande, 14000 CAEN, France

Description

Hotel extras

  • Large bedrooms with bathroom and separate toilet

  • Cuisine prepared by our chef using fresh and seasonal produce

  • Outdoor terrace overlooking our heated swimming pool and large garden

  • Pets allowed for a supplement

  • Secure, free private parking - Charging stations for electric vehicles

Our accommodation(s)

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Room 1

Hotel location

Novotel Caen Côte de Nacre

155 Rue de la Délivrande
14000 CAEN
France

GPS:49.200576, -0.360265

Telephone
Fax +33 2 31 44 07 28

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Come and enjoy our menu of the day prepared by our chef using fresh and seasonal produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  852 reviews

Customer review rating 4.5/5

Stephen C. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Gail L. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Phil B. Families - Confirmed reviews ALL

Dear Phil B., We would like to thank you for taking the time to share your kind review following your recent stay at Novotel Caen. It is with pleasure that we learned that your stay met your expectations, particularly thanks to our restaurant and our breakfast buffet, which is available year-round. Your satisfaction is our best reward, and we truly hope to have the pleasure of welcoming you again for a future stay. Best regards, Louise 1ère de Réception 02 31 43 42 00

Customer review rating 5.0/5

Jonathan G. Families - Confirmed reviews ALL

Dear Jonathan G., The entire team of Novotel Caen want to thank you for taking the time to share your kind review following your recent stay at Novotel Caen. We are delighted to hear that he met your expectations, thanks to our located next to major road, our free and secure park, our outside swimming pool, all our commodity for the children, and our breakfast buffet open all the year. Your satisfaction is our best awards, and we truly hope to have the pleasure to welcome you again for a future stay. Best regards, Louise 1ère de Réception 02 31 43 42 00

Customer review rating 0.5/5

Marianna T. Couples - Confirmed reviews ALL

Dear marianna t., Thank you for taking the time to share your detailed feedback following your stay at Novotel Caen. We sincerely apologize for the disruption caused by the fire alarm. We did experience a technical issue with the system, which was beyond our control. The alarm was triggered while our night auditor was alone on duty, and he did everything he could to manage the situation and carry out the necessary checks as quickly as possible. We fully understand, however, that such an incident can be unsettling, especially when travelling with children, and we are sorry that you found it difficult to relax afterwards. Regarding the noise in the corridors, our team did ask the parents concerned to ensure that their children stopped running through the hotel. Unfortunately, despite these reminders, we cannot permanently monitor or control the behaviour of every guest. Novotel is a family-friendly brand, and we do welcome many families with children; nevertheless, we expect all our guests to respect the comfort and tranquillity of others. We are also concerned by your comments regarding the use of what appears to have been a fire-exit door for smoking. This is not permitted, and we will report the matter to the relevant team so that the situation can be monitored more closely. We are sorry for the repeated noise caused by the door and for the smell of smoke in the corridor. We regret that your meal did not meet your expectations, particularly the quality of the chips. Your feedback will be shared with our restaurant and kitchen teams so that the necessary improvements can be made. We appreciate your comments, which help us identify the areas requiring improvement, and we hope to have the opportunity to provide you with a more enjoyable experience in the future. Best regards, Louise 1ère de Réception 02 31 43 42 00

Other web-users rate our hotel

  • 222 reviews 9/10 Location
  • 441 reviews 6.3/10 Room
  • 505 reviews 8.8/10 Service
  • 226 reviews 8.7/10 Breakfast
  • 169 reviews 5.7/10 Cleanliness
  • 113 reviews 4.5/10 Vibe

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