Novotel Caen Côte de Nacre 4 stars

Customer review rating (ALL Rating) 4.5/5 801 reviews

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Description

Hotel extras

  • Large bedrooms with bathroom and separate toilet

  • Cuisine prepared by our chef using fresh and seasonal produce

  • Outdoor terrace overlooking our heated swimming pool and large garden

  • Pets allowed for a supplement

  • Secure, free private parking - Charging stations for electric vehicles

Our accommodation(s)

Hotel location

Novotel Caen Côte de Nacre

155 Rue de la Délivrande
14000 CAEN
France

GPS:49.200576, -0.360265

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Come and enjoy our menu of the day prepared by our chef using fresh and seasonal produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  801 reviews

Customer review rating 1.5/5

Kevin F. Families - Confirmed reviews ALL

The facility is old, bed for third person was not ready, facility in the bathroom not worthy of 4 star nor is the room interior. Noisy environment. I've been in other Novotel before and it was nothing like this one. Experience is not consistent but the price is still high.

Good Afternoon, We are very sorry to hear that your recent experience at Novotel Caen did not meet your expectations. Please accept our sincere apologies for the third bed not being ready upon your arrival. Fortunately, our reception team was able to resolve this issue promptly. We are aware that our establishment could use some refreshing, and we are pleased to inform you that renovation plans are already underway. Regarding the barrier code, we apologize for not mentioning it at check-in. However, please note that the code is displayed in three different places in the hotel lobby. We truly hope to have the opportunity to welcome you again soon and to regain your trust. Best regards, Louise 1ère de Réception 02 31 43 42 00

Customer review rating 4.5/5

Stephanie G. Solo - Confirmed reviews ALL

Very helpful and dedicated team at reception desk

Chère Stephanie G., Nous vous remercions très sincèrement pour avoir pris le temps de partager votre avis sur votre séjour au Novotel de Caen. Quel plaisir de lire que notre équipe ait contribuée à rendre votre expérience agréable parmi nous, votre satisfaction estr notre plus belle des récompenses. Nous espérons avoir le plaisir prochainement de vous accueillir à nouveau. Bien cordialement, Louise 1ère de Réception 02 31 43 42 00

Customer review rating 3.0/5

Andrew K. Families - Confirmed reviews ALL

Not quite the experience I expected from a 4 Star Novotel. I find Mercure hotels much better !

Dear Andrew K., We are so sorry to read that your recent experience at Novotel Caen Côte de Nacre did not meet you expectations. But, without more information from you about what went wrong, we won't be able to improve in thoses things. We truly hope that we can have the pleasure to welcome you again, and we hope to offer you a better experience with us. Best regards, Louise 1ère de Réception 02 31 43 42 00

Customer review rating 5.0/5

Olivier V. Couples - Confirmed reviews ALL

Excellent hôtel avec un excellent personnel.

Cher Olivier Versaillie, Je vous remercie pour vos commentaires élogieux concernant votre séjour dans notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié la qualité de notre établissement et le service de notre équipe. Votre satisfaction est notre priorité, et vos retours positifs sont une véritable source de motivation pour nous. Bien cordialement, Louise La réception 02 31 43 42 00

Customer review rating 5.0/5

Katherine B. Business - Confirmed reviews ALL

BIEN PLACE PERSONNEL AGREABLE

Chère Katherine B., Je vous remercie sincèrement pour votre retour positif concernant votre séjour parmi nous. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement ainsi que la qualité de notre personnel. Vos commentaires sont précieux et nous motivent à continuer à offrir un service de qualité. Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt au sein du Novotel Caen Côte de Nacre. Bien cordialement, Louise La réception 02 31 43 42 00

Other web-users rate our hotel

  • 206 reviews 8.7/10 Location
  • 421 reviews 6.8/10 Room
  • 471 reviews 9.3/10 Service
  • 218 reviews 8.9/10 Breakfast
  • 168 reviews 6.9/10 Cleanliness
  • 110 reviews 9.2/10 Pool
  • 109 reviews 5.7/10 Vibe

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