Hotel Mercure Caen Côte de Nacre 4 stars

Customer review rating (ALL Rating) 4.5/5 686 reviews

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Hotel Mercure Caen Côte de Nacre - Image 1
Hotel Mercure Caen Côte de Nacre - Image 2
Hotel Mercure Caen Côte de Nacre - Image 3
Hotel Mercure Caen Côte de Nacre - Image 4
2 Place Boston, Citis, 14200 HEROUVILLE SAINT CLAIR, France

Description

Hotel extras

  • 100% renovated, air-conditioned rooms equipped with Chromecast TVs

  • Direct access to the city centre by tram in front of the hotel

  • Gourmet cuisine and outdoor terrace

  • 15 minutes from the beaches

  • Free private and closed car park with 110 spaces - Fitness center

Our accommodation(s)

Hotel location

Hotel Mercure Caen Côte de Nacre

2 Place Boston, Citis
14200 HEROUVILLE SAINT CLAIR
France

GPS:49.212166, -0.356508

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BABYLONE

Our Chef offers you an elaborate and gourmet cuisine in a friendly atmosphere. On sunny days you can take advantage of our terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  686 reviews

TripAdvisor Rating  4.0/5  497 reviews

Overall, great hotel

Customer review rating 4.0/5

Chris B. Couples - Confirmed reviews ALL

Friendly staff, nice modern hotel. We were disappointed that the restaurant was closed on a Saturday night. Had I known that, I would have booked elsewhere.

Dear Chris B., Thank you for your kind words about our staff and hotel. I regret that you were disappointed by the restaurant's closure on Saturday night. We appreciate your understanding, as our operational hours can vary. We hope to welcome you back in the future. Aurore, receptionist

Good stay but

Customer review rating 4.5/5

Helena D. Couples - Confirmed reviews ALL

The room was excellent. Breakfast finished at 10 and we went down at 8.45 am. Several people came for breakfast after that. The display of food needed replenishing and the juices. There were no plates and another customer had to make a request for them. It was disappointing as the breakfast is 20 euros per head. We will stay there again but not order the 20 euro breakfast.

Dear Helena D., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found the room to be excellent. However, we sincerely apologize for the shortcomings you experienced during breakfast service, including the need for replenishment and the availability of plates. We appreciate your understanding and will use your comments to enhance our breakfast offerings. We look forward to welcoming you back in the future. Best regards, Aurore, receptionist

Very Comfortable Stay

Customer review rating 4.5/5

Mike Couples - Confirmed reviews ALL

Friendly and helpful staff, rooms very comfortable, good location for us. Ticked all the boxes. Recommend.

Cher Mike, Merci pour vos aimables paroles concernant votre récent séjour parmi nous. Nous sommes ravis d'apprendre que vous avez trouvé notre personnel sympathique et serviable, et que notre emplacement et nos hébergements ont répondu à vos attentes. Nous apprécions votre recommandation et avons hâte de vous accueillir à nouveau. Cordialement, Floriane, 1ère de Réception

Good stay in Caen

Customer review rating 5.0/5

Daniel T. Families - Confirmed reviews ALL

Clean room , and easy to take bus or T2 to city center.

Dear Daniel T., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of your room and the convenience of our location. We look forward to welcoming you back in the future. Thibault, Front-desk

Modern and calm experience

Customer review rating 4.5/5

Jerome Solo - Confirmed reviews ALL

Very nice week at Hôtel Mercure Caen Cote De Nacre. The staff has been very nice and helpful during this Christmas week. It was a pleasure to enjoy this very calm place outside the city center.

Cher Jérôme, Je vous remercie pour vos aimables paroles concernant votre récent séjour à l'Hôtel Mercure Caen Côte de Nacre. Nous sommes ravis d'apprendre que vous avez apprécié l'atmosphère calme et que notre personnel vous a été utile lors de votre visite de Noël. Cordialement, Floriane, 1ère de Réception

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Other web-users rate our hotel

  • 141 reviews 8.7/10 Location
  • 330 reviews 7.3/10 Room
  • 357 reviews 9.2/10 Service
  • 155 reviews 5.1/10 Food
  • 154 reviews 8.4/10 Breakfast
  • 111 reviews 6.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.