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Mercure Rennes Cesson Hotel 4 stars

Customer review rating 4.1/5 1,106 reviews
Mercure Rennes Cesson Hotel
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Hotel extras

A free car park can accommodate coaches, and with two 30m² meeting rooms equipped with all facilities, including a video projector and screen and free Wi-Fi, this Mercure hotel is perfectly placed for your business seminars as well as leisure breaks.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • 2 meeting room(s)

Hotel location

Mercure Rennes Cesson Hotel

40 rue du Bignon
Forum de la rocade
35510
cesson sevigne
france

Tel: +33299323221

Fax: (+33)2/99323222

Contact email

Check-in from 12h00

Check out up to 12h00

  • GARE NORD BUS STAR :   11 FORUM

  • By plane

    RENNES ST JACQUES At 10km / 6 miles

  • By train

    RENNES At 5km / 3 miles

GPS :48.09945, -1.615173

Our accommodations

For a perfect stay, we offer the basic and comfortable Standard Room and Superior Room to suit your needs.

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 22m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Family suite with two connecting rooms

  • Max. number of persons: 4
  • Area: From 30m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

CAVE ET SAVEURS

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 30 m²

  • Maximum capacity: 15 people

Find out more

Our guest reviews for
Mercure Rennes Cesson Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,106 reviews

tripadvisor

TripAdvisor Rating 3.5/5

353 reviews

Falling standards

TripAdvisor rating 3.5/5

grockles2 Couples - 21/11/2019 TripAdvisor review

Stopped at this hotel many times this will be the last for a four star Mercure it lets the brand down. Very tired!!! This particular visit the breakfast and service no other word for it Atrocitious .a French hotel with no pattiseries and stale bread and cooked food which was cold and swimming in fat. Receptionist/Waitress totally uninterested. The night before stayed at Ibis Cahors everything was excellent just goes to prove bathrobes and slippers do not a good hotel make. John Denholm

Good

Customer review rating 4.1/5

Ana Families - 08/09/2019 Confirmed reviews ALL

Breakfast was awful with one employee handling reception and kitchen duties at the same time. She was overwhelmed so the breakfast was constantly missing some things. You should hire more people.

4 star hotel that should give better value for the money

Customer review rating 4.1/5

Ohad G. Families - 25/07/2019 Confirmed reviews ALL

I have stayed in many 4 star hotels around the world. Some of these belong to the Accor hotel chain and some to other chains. In this hotel the value you get for the money you pay is considerably lower then in other hotels. There is no one big thing here that led me to writing the above - it is a lot of small things: - The lobby is small and feels "cheap". - Breakfest is dull and is exactly the same every day with no changes. The variety is ok, but can be much better. The eggs are always under cooked and un-eatable. - The rooms are clean but the decor feels "cheap" and should be upgraded. - Toiletries are a in a very low level. Shampoo in the shower and a single bar of hand soap is a very low level (No conditioner, body lotion or anything else). towels are small and not very fun to use. - The safe in the room is so small that you can't even fit a laptop in it. - Elevator feels unsafe when using it (jumps up and down every time). - Safety: none! Anyone can come in and go up to the rooms. The hotel is located in an industry area and should be safer, like enforcing a key card in the elevator or a guard at the entrance. The staff is noce but anyone can walk in with no questions. - No vending machines or a small store to buy stuff. Not to mention that there is no ice machine.

Dear Ohad G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Cesson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucile JOLYS Responsable d'établissement

Excellent.

Customer review rating 4.1/5

John A. C. D. Couples - 03/06/2019 Confirmed reviews ALL

Stayed many times on journey to Southern France always totally satisfied will return again. Excellent breakfast Thank you.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lucile JOLYS Directrice

Nice and clean hotel

Customer review rating 4.1/5

Jylppy Business - 24/02/2019 Confirmed reviews ALL

Everything worked well. Good breakfast. Enough parking slots. Friendly staff.

Dear JAN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Cesson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucile Jolys, Directrice

Shoirt stay

TripAdvisor rating 3.5/5

davehatch2018 Business - 01/10/2018 TripAdvisor review

Overall very good, staff were excellent and I really appreciated the room upgrade, my only complaint is the air con didn't work as I was at front of building I couldn't open window due to traffic noise so room was very stuffy.

Dear Client, Thank you for leaving a review after your stay in our hotel. Your opinion matters and allows to continuously improve our quality of service. We are really sorry for the air-conditionning system not working properly, it has been repaired in early september but still has some failures due to some air remaining in the pipes. The technician has already come to fix it and you won’t encounter this problem during your next stay. We are pleased to know that you enjoyed your stay and will share your compliments with our team who is giving its best on a daily basis to make sure your stay is as good as possible. Looking forward to welcoming you again, Best regards,

Very convenient

Customer review rating 4.1/5

Jb P. Families - 20/08/2018 Confirmed reviews ALL

Meeting usual Mercure standard I would say, apart of the HVAC that wasn't working properly. 1 room was quite hot overnight.

Dear JEAN BERNARD P., We very much appreciate your comments regarding your stay at our hotel. We would like to apologize for the air-conditionning system not working while you were with us. It is going to be repaired soon, and we provide fans while it is non-functionnal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucile Jolys, Hotel Manager

Mrs

Customer review rating 4.1/5

Maureen B. Couples - 17/08/2018 Confirmed reviews ALL

The hotel was excellent very spacious room clean well decorated, the staff were friendly and helpful. The only problem was very difficult to find at night as area not well lit, we drove around for 45 minutes despite having sat nav

Dear Mrs B., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucile Jolys, Hotel Manager

Too warm

Customer review rating 4.1/5

H. B. Families - 01/08/2018 Confirmed reviews ALL

The hotel was ok and rooms comfy. Staff were very helpful but the air conditioning did not work and both our rooms were unbearably hot.

Dear Ms. B., Thank you for taking the time to tell us about your experience at our hotel. I am sorry that it did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are really sorry for the air-conditioning problem you encoutered during your stay. We have ordered the missing part for a repair, and are currently waiting for it to arrive from the manufacturer. I have also emphasized the fact that our team have to warn customers on arrival that air-conditionning is not working. I have taken in account your positive opinion about staff, and will share with them your review. It will motivate them as they always give their best to please customers. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucile Jolys Hotel Manager

Very poor service

Customer review rating 4.1/5

Dja Couples - 22/05/2018 Confirmed reviews ALL

A/C was not working . Despite our claim nothing was done and we had to open the windows open due to the unbearable heat. Needless to say that given that the hotel is located close to a highway, we did not sleep !

Dear Sir, Thank you for taking the time to tell us about your experience at the Mercure Rennes Cesson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Mercure hotels strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucile Jolys, Responsable d'Etablissement

Very clean and comfortable hit

Customer review rating 4.1/5

Paul C. Couples - 29/04/2018 Confirmed reviews ALL

Helpful and friendly staff

Dear Paul C., Thanks a lot for your comments regarding your stay at the Hôtel Mercure Rennes Cesson. It is always a pleasure to receive positive feedback. I will share your comments with all our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards. Lucile JOLYS, Responsable d'Etablissement

Rennes, Family Trip March 2018

Customer review rating 4.1/5

Doug M. Families - 12/03/2018 Confirmed reviews ALL

The stay was very satisfactory. The staff was cordial, the rooms were very clean. The rooms were small which was not a negative for us as we only used them for sleeping and bathing. We would use this hotel again.

Dear Doug M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Cesson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucile JOLYS, Director

Comfortable and relaxing

Customer review rating 4.1/5

Maurice M. I. Business - 23/02/2018 Confirmed reviews ALL

Hotel was very quiet, good location for my work, good evening restaurant and morning breakfast. Room was clean and comfortable. Staff was always helpful despite my lack of French language skills.

Dear Maurice M., Thank you for the great review on our hotel! We are glad that you enjoyed your stay at Hotel Mercure Rennes Cesson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucile JOLYS, Responsable d'Etablissement

Good Location

Customer review rating 4.1/5

Rainer S. Business - 13/01/2018 Confirmed reviews ALL

Nice hotel, convenient to access from the highway. Rooms are quiet despite the fact that they are facing the highway. Very nice and friendly staff, good breakfast. Rooms are relatively spacious and very clean.

Dear Sir, We really appreciate your comments regarding your stay at Hôtel Mercure Rennes Cesson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucile JOLYS, Responsable d'Etablissement

Good hotel to break the journey.

Customer review rating 4.1/5

Bruce B. Couples - 17/12/2017 Confirmed reviews ALL

Pleasant hotel with a comfortable room. Ideal for breaking the journey from South of France to Roscoff. We didn't use the restaurant, but the menu looked good.

Dear June B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Cesson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucile JOLYS, Directrice Mercure Rennes Cesson

RAS

Customer review rating 4.1/5

M. Business - 08/10/2017 Confirmed reviews ALL

TRES SATISFAIT

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rennes Cesson. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Lucile JOLYS, Directrice Mercure Rennes Cesson

AC not working

Customer review rating 4.1/5

Dave Families - 05/09/2017 Confirmed reviews ALL

We had two room 206 and 207, the AC in 207 didn't work as well as 206 we complained about this but nothing was done.

Dear David F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Cesson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucile Jolys, Directrice Mercure Rennes Cesson

More than met our expectations

Customer review rating 4.1/5

Emma-claire H. Families - 22/08/2017 Confirmed reviews ALL

Easy checkin. Reception staff very helpful and friendly. Breakfast brilliant.

Dear Emma Claire H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Cesson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucile JOLYS, Directrice Mercure Rennes Cesson

Good experience.

Customer review rating 4.1/5

Harvey Families - 16/08/2017 Confirmed reviews ALL

Very easy and relaxing.

Dear Harvey R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Cesson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucile JOLYS, Directrice Mercure Rennes Cesson

Relaxing and enjoyable.

Customer review rating 4.1/5

Liam S. Families - 11/08/2017 Confirmed reviews ALL

Our overnight stay was very relaxing with comfortable beds and good showers facilities. Great selection of Tea/Coffee & bottled water. Great variety of cereals, breads, cheese and juices for breakfast.

Dear Liam S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rennes Cesson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucile JOLYS, Directrice Mercure Rennes Cesson
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