Mercure Rennes Cesson Hotel 4 stars

I have stayed in many 4 star hotels around the world. Some of these belong to the Accor hotel chain and some to other chains. In this hotel the value you get for the money you pay is considerably lower then in other hotels. There is no one big thing here that led me to writing the above - it is a lot of small things: - The lobby is small and feels "cheap". - Breakfest is dull and is exactly the same every day with no changes. The variety is ok, but can be much better. The eggs are always under cooked and un-eatable. - The rooms are clean but the decor feels "cheap" and should be upgraded. - Toiletries are a in a very low level. Shampoo in the shower and a single bar of hand soap is a very low level (No conditioner, body lotion or anything else). towels are small and not very fun to use. - The safe in the room is so small that you can't even fit a laptop in it. - Elevator feels unsafe when using it (jumps up and down every time). - Safety: none! Anyone can come in and go up to the rooms. The hotel is located in an industry area and should be safer, like enforcing a key card in the elevator or a guard at the entrance. The staff is noce but anyone can walk in with no questions. - No vending machines or a small store to buy stuff. Not to mention that there is no ice machine.

Stayed many times on journey to Southern France always totally satisfied will return again. Excellent breakfast Thank you.

Everything worked well. Good breakfast. Enough parking slots. Friendly staff.

Overall very good, staff were excellent and I really appreciated the room upgrade, my only complaint is the air con didn't work as I was at front of building I couldn't open window due to traffic noise so room was very stuffy.

Meeting usual Mercure standard I would say, apart of the HVAC that wasn't working properly. 1 room was quite hot overnight.

The hotel was excellent very spacious room clean well decorated, the staff were friendly and helpful. The only problem was very difficult to find at night as area not well lit, we drove around for 45 minutes despite having sat nav

The hotel was ok and rooms comfy. Staff were very helpful but the air conditioning did not work and both our rooms were unbearably hot.

A/C was not working . Despite our claim nothing was done and we had to open the windows open due to the unbearable heat. Needless to say that given that the hotel is located close to a highway, we did not sleep !

Helpful and friendly staff

The stay was very satisfactory. The staff was cordial, the rooms were very clean. The rooms were small which was not a negative for us as we only used them for sleeping and bathing. We would use this hotel again.

Hotel was very quiet, good location for my work, good evening restaurant and morning breakfast. Room was clean and comfortable. Staff was always helpful despite my lack of French language skills.

Nice hotel, convenient to access from the highway. Rooms are quiet despite the fact that they are facing the highway. Very nice and friendly staff, good breakfast. Rooms are relatively spacious and very clean.

Pleasant hotel with a comfortable room. Ideal for breaking the journey from South of France to Roscoff. We didn't use the restaurant, but the menu looked good.

TRES SATISFAIT

We had two room 206 and 207, the AC in 207 didn't work as well as 206 we complained about this but nothing was done.